Accounts receivable specialist jobs in Kalamazoo, MI - 136 jobs

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. Impact You'll Make This role plays a critical role in driving the firm's cash flow performance while protecting and strengthening client relationships. You will own and optimize the end-to-end collections process, serve as a key connector between Finance, client-facing leadership, and Legal, and deliver clear, measurable improvements in A/R aging, DSO, and overall collections effectiveness. Own and drive the firm's collections strategy, ensuring timely resolution of outstanding invoices and consistent cash collection. Improve visibility and accountability across A/R by proactively managing aging, prioritizing high-risk accounts, and escalating issues appropriately. Strengthen collaboration between Finance, client-facing teams, and Legal to resolve billing disputes efficiently and professionally. Serve as a trusted partner to leadership by delivering actionable insights through reporting, analysis, and recommendations. Lead process improvements and technology enablement initiatives that modernize and scale the collections function. What You'll Do In this role, you'll manage day-to-day collections activity while partnering cross-functionally to resolve issues, mitigate risk, and improve processes. Accounts Receivable & Collections Own the end-to-end collections process for outstanding invoices, including routine follow-ups, escalations, and resolution. Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts. Maintain regular client contact via email and phone to confirm invoice receipt, resolve questions, and secure payment commitments. Track and document all collection activity, maintaining clear records of client communications and payment status. Internal Coordination Partner closely with Project Managers, Managing Directors, group COOs, and client service teams to resolve billing disputes and unblock delayed payments. Escalate materially past-due accounts to Finance leadership with clear recommendations, including payment plans, work holds, or further escalation. Provide timely and accurate A/R status updates to stakeholders, including weekly or monthly aging summaries. Assist in establishing and refining credit and collections policies aligned with a professional services environment. Escalation & Legal Coordination Identify accounts requiring escalation and coordinate next steps with the internal Legal team. Prepare detailed account documentation and history for referral to outside collections counsel when necessary. Act as the primary point of contact with outside counsel through resolution, settlement, or write-off. Reporting & Process Improvement Partner with implementation consultants to support the successful launch of HighRadius in 2026. Serve as the subject matter expert for the HighRadius platform post-implementation. Produce regular reporting on A/R aging, DSO trends, and collections performance for Finance leadership and group COOs. Identify root causes of delayed payments and partner with Finance to improve billing and collections efficiency. Support month-end close activities related to A/R reserves, write-offs, and audit support. What You Bring This role requires a strong foundation in accounts receivable, professional judgment, and the ability to navigate sensitive client situations with confidence and professionalism. Bachelor's degree in Finance, Accounting, Business, or a related field. 5+ years of experience in accounts receivable and collections, preferably within a professional services environment. Demonstrated experience managing sensitive client communications related to payment and billing issues. Strong understanding of A/R aging, collections workflows, and escalation processes. Excellent written and verbal communication skills, with the ability to engage effectively with senior internal and external stakeholders. Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously. Preferred Qualifications Experience with collections platforms such as HighRadius, Billtrust, Tesorio, or similar tools. Experience partnering with legal teams or outside collections counsel. Familiarity with professional services billing models (time & materials, retainers, fixed fee). Experience with ERP systems such as Workday, NetSuite, Sage Intacct, or similar. How You'll Thrive Success in this role comes from balancing persistence with professionalism, structure with flexibility, and financial discipline with strong client relationships. Demonstrate strong attention to detail, follow-through, and sound judgment. Exhibit professional persistence while maintaining positive, respectful client relationships. Communicate clearly and escalate issues thoughtfully and appropriately. Operate with a process-oriented, continuous-improvement mindset. Thrive in a fast-paced, performance-driven environment with clear goals and measurable outcomes. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success. en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.

The Senior Accounts Payable Specialist plays a crucial role in processing invoices accurately and efficiently. They are responsible for verifying, coding, and processing invoices to ensure adherence to established policies and procedures while maintaining clear communication with vendors to resolve discrepancies and ensure timely payments. This team member will play an important role in developing and implementing accounts payable policies and best practices. This role will also reconcile vendor statements, enter data into the ERP system, and work with team members to ensure month-end procedures are completed in a timely manner. Duties and Responsibilities * Ensure accurate invoice coding and approvals in alignment with company policies and procedures. * Validate that invoices received for each accounting period have been entered and accounted for. * Foster and maintain strong relationships with vendors and internal stakeholders, resolving discrepancies and inquiries promptly and professionally. * Coordinate payment processing schedules in accordance with company guidelines and vendor terms to ensure timely disbursements. * Review sales tax amounts charged by vendors to ensure compliance with state tax requirements. * Monitor vendor accounts to ensure timely payments and accurate records. * Support the monthly closing process by ensuring all invoices are processed before the cutoff date and reconcile vendor statements. * Support the Corporate Finance Manager to evaluate and enhance accounts payable procedures, implementing improvements that strengthen efficiency and internal controls. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and Responsibilities are not comprehensive and can be changed at any time, with or without notice. Required Experience, Education, and Qualifications * High school diploma or equivalent; additional coursework in accounting or finance is a plus * 35 years of hands-on accounts payable experience required; prior experience in the construction industry is strongly preferred * Collaborative mindset and positive interpersonal skills, with a demonstrated ability to work effectively across teams * Experience managing accounts payable across multiple entities or divisions, ideally within large or complex organizational structures * Effective time management and organization skills with exceptional attention to detail. * Valid drivers license * Must have reliable transportation to the workplace(s)/ job location(s) * Ability to pass drug screening * Must be able to work in the United States without corporate sponsorship now and in the future Preferred Education and Experience * Supervisory or managerial experience * Experience with Spectrum ERP or similar * Bilingual in English & Spanish * Work Environment/Physical Demand Position type, travel, and expected hours of work * This is a full-time office position. * Typical hours will range from 40-45 hours per week and are subject to change. Office Location 130 60th Street SW, Grand Rapids, MI 49548 About Kent Companies Kent Companies is a full-service concrete contractor with expertise in commercial and industrial concrete construction, mixed-use construction, multi-family housing, and a full range of concrete-related specialties. Every Kent Companies project is marked by our Four Hallmarks: Safety, Productivity, Quality, and Customer Service. We believe in providing challenging work, opportunities for professional development, and industry-leading compensation packages. And its all wrapped in a culture built on values and integrity. We deliver on our promises. EEO Statement At Kent Companies, we value a diverse, inclusive workforce, and we provide equal employment opportunity for all applicants and employees. Kent Companies does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment practices and personnel actions, including but not limited to hiring, recruiting, promotions, performance evaluations, termination, and compensation decisions. The Company will strive to ensure that all employees and prospective employees will be treated equally in regard to recruitment, employment, promotions, demotions, discipline, termination, access to benefits and training, leaves of absence, and layoffs. The Company will further ensure that its management staff is aware of the Companys commitment to this policy and each member understands their individual role in the process of administering this plan. Kent Companies will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

**Requisition ID:** 69364 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com . **This role in summary** Accounts Receivable Specialist will foster relationships with trade customers supporting Whirlpool's vision to be the best kitchen and laundry company, in constant pursuit of improving life at home. This position is responsible for managing the order to cash process consisting of credit, collection, debit management and customer relations for a portfolio of accounts. Accounts Receivable Specialist will collect trade customer accounts receivable payments and take action as necessary with past due balances. This includes identifying and reconciling disputed amounts, problem resolution, initiating debit and credit memos for discrepancy resolution, providing project leadership to improve departmental cash flow. In this position, you'll have the opportunity to interface with trade customers, sales, logistics, and order entry and deployment functions to develop plans and processes to ensure relationships optimize sales and cash flow. This **entry-level position** within Whirlpool's Business Unit Services provides career opportunities for upward mobility. **The position does not offer remote or alternative work arrangements. This position is located at Whirlpool's Global Headquarters in Southwest Michigan and is required to be in office 5 days per week.** **Your responsibilities will include** + Manage accounts receivable and monitor credit worthiness of trade customers + Support order approval guidelines + Manage accounts within credit lines + Perform risk management on critical past due situations **Minimum requirements** + Bachelor's Degree in Finance, Accounting or Business Administration + 1+ years of Accounting experience (experience may include internships, co-ops or academics) **Preferred skills and experiences** + The ability to identify and implement process improvements, prepare and analyze data to provide meaningful recommendations to leadership. + Excellent computer skills on a wide range of applications such as Excel, Word, Power Point, SAP, Google, etc. + Experience in order management, credit, and collections with emphasis on internal routines such as cash application, claims, accounting, letters of credit, bankruptcy, and the Uniform Commercial Code, and an understanding of the Sales and Logistics (Reverse Logistics) areas. + Excellent communicator, possess good analytical and problem solving skills, act independently and negotiate win-win solutions with a wide range of customers and internal Whirlpool process partners. + Excellent interpersonal, organizational and presentation skills. RSRWH **What we offer** Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). **Additional information** Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: + **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. + **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year. + **Sabbatical** - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* . Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Job Description The AP Assistant / AR-AP professional serves as a key support role for both the accounting team and front office operations. This position is responsible for handling incoming sales calls, performing accurate accounting data entry, and providing professional front desk support while ensuring a positive experience for customers, vendors, and internal teams. Key Responsibilities: Answer and route incoming sales and general business calls in a professional and courteous manner Perform accounts payable and accounts receivable data entry with a high level of accuracy Assist with basic accounting tasks, recordkeeping, and documentation Provide front desk coverage, including greeting visitors and supporting administrative needs Support internal departments as needed to ensure smooth daily operations Qualifications: Strong interpersonal and communication skills Prior experience with accounting, accounts payable/receivable, or data entry High attention to detail and organizational skills Ability to multitask in a front desk and accounting support environment

Job Description Stefanini Group is hiring!Stefanini is looking for Accounts Payable/Receivable Specialist in Grand Rapids, MI(Hybrid) For quick apply, please contact Atika Nagar Ph: ************/ ************************* W2 Only! Job Summary:Prepare, reconcile and maintain all Accounts Payable/Accounts Receivable /Commission-Licensing data in the applicable system as assigned, with a high degree of accuracy and attention to detail. Work in Excel, internal systems, banking and vendor platforms, process bank deposits, check traces, invoicing and other daily work. Self-motivated and able to investigate and resolve more complex inquiries, meet deadlines, prioritize work, and communicate appropriately internally and externally as needed. May work with internal or external customers to resolve problems. Essential Functions: Communicate with Agents, Groups or Internal customers via phone communication, or via queue, in a professional manner. Identifies and corrects problems with data entered in applicable systems, including Facets, Salesforce, and Epic. Accurately enters all data into the system and posts to the appropriate accounts as needed. Maintains SLA for all daily items. Must be proficient or advanced in Excel Maintains paper and electronic files in an organized manner to ensure all applicable documentation is maintained (includes optical scanning/data retention programs, if applicable). Adapts to changing internal and external environment pertaining to accounts payable/receivable/accounting. Establishes and maintains effective working relationships within the organization. May work in banking platforms, perform account research, and process accounts for collections. Completes required continuous training and education, including department specific requirements. Performs daily activities in an accurate and timely manner. Demonstrates teamwork and integrity in all work-related activities. Performs other duties as assigned. #LI-AN1#LI-HYBRID Must Have: Data Entry Detail Oriented Familiar with banking platforms/banking background. Good communication skills Mathematical Skills Open to learning new technology/systems. Proficient in Excel Research and reconciliation. Qualifications: Required High School Diploma or equivalent Preferred Associate's Degree Less than 2 years of experience typically gained through knowledge/skills/abilities of previous ICD/CPT coding, registration and/or billing, medical terminology. and insurance guidelines. Required Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group:The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company

Job Description Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is hiring immediately for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Work Schedule: M-F 8am-4:30pm Responsibilities As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. Qualifications 2 years of commercial collections experience Great verbal and written communication skills, with the ability to communicate in an assertive manner The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively 2 or more years of customer service or accounting experience in a call center setting High school diploma or equivalent Proficiency in Microsoft Office products including outlook, word, and excel

The Lead Billing Specialist Tier I oversees daily billing operations, resolves complex claims and denials, and ensures accurate, efficient, and compliant processes. Serving as a key resource for staff, this role provides training, guidance, and customer support while addressing inquiries from patients, payers, and internal teams. Additionally, the role monitors performance through reporting and drives improvements that strengthen overall revenue cycle efficiency. CORE RESPONSIBILITIES: Supervise and manage billing: Oversee daily billing activities, ensure processes are efficient, accurate, and follow company policies. Claim resolution: Handle complex claims, denials, and unpaid balances, including managing appeals. Problem-solving: Investigate and resolve billing questions and problems for staff, patients, and payers. Reporting and audit: Prepare and review reports to monitor billing performance and identify areas for improvement. Customer service: Provide support and communicate with patients and staff regarding billing inquiries. Training and support: Serve as a resource for other billers and departments, providing guidance and training on billing processes and workflow improvements. COMPETENCIES: Collaborative Displays willingness to make decisions, resolve conflict and delegate work assignments in a timely manner. Adapts to change, takes responsibility for own actions to advance team goals. Speaks and writes clearly and persuasively in formal and informal presentations. Actively participates in meetings and demonstrates effective listening skills with an open and collaborative mindset. Solicits input from appropriate stakeholders, explains reasoning for decisions, and uses strong interpersonal skills to communicate and influence others. Gives recognition to others for results. Solid Character Balances team and individual responsibilities while assessing own strengths and weaknesses. Exhibits objectivity and openness to others' views. Welcomes feedback, build positive team spirit, support all team members. Develop alternative solutions, support and share expertise with other team members while building positive morale. Demonstrates knowledge of company policies and treats people with respect. Works ethically and with integrity, to uphold organizational values. Keeps commitments, shows respect and sensitivity for cultural differences. Educate others on the value of diversity, promote a positive work environment where all feel free to contribute. Organizational Support Completes administrative tasks correctly and on time and develops strategies to achieve organizational goals and values. Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions. Prioritizes and plans work activities while understanding business implications of decisions. Demonstrates accuracy and thoroughness within approved budget and displays original thinking and creativity. Displays knowledge of market and competition that aligns with strategic goals. Meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas. Displays passion and optimism while exhibiting confidence in self and others. Inspires respect and trust while motivating others to perform well and influencing actions and opinions of others. Coordinates projects, develops workable implementation plans, includes staff in planning, decision making, and process improvement. Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance. Makes self-available to staff, provides regular performance feedback. Develops individual team member skills and encourages growth. Safety and Security Promote safety precautions and security measures to ensure the safety of both staff and patients. Adheres to data security guidelines, including appropriate use of EMR systems and IT resources. TYPICAL WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. TYPICAL PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands for use of a PC as well as other office equipment. The employee is frequently required to stand, walk; sit and talk and use hearing to listen. The employee is occasionally required to reach with hands and arms, stoop and kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. QUALIFICATIONS: CPC or CPB certification preferred. Experience with payer appeals processes. Knowledge of FQHC policies and requirements. Exceptional customer service skills. Strong analytical skills. EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSES: Must have a minimum of a high school diploma. Associate Degree in Business with emphasis in Accounting/Finance from an accredited college or university in addition to two years of experience; or equivalent combination of education and experience is preferred. Prefer knowledge of the EPIC system and relevant third-party liability (TPL) and government websites (e.g., CHAMPS, C-SNAP, Connex, Medicare DDE, Availity, and HMO Medicaid sites used by FHC). Working knowledge of ICD-10, HCPCS, and CPT is also preferred. Knowledge of FQHC or RHC billing rules and regulations. Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

Accounts Receivable Associate An industry-leading architectural signage company specializing in interior and exterior wayfinding systems for commercial and government clients nationwide is seeking an Accounts Receivable Associate to join its team. This role is responsible for managing the accounts receivable process, with a strong focus on invoicing and collections. The ideal candidate is highly organized, detail-oriented, and able to work independently while maintaining strong customer relationships. Pay: $19 per hour Shift: Monday Friday | 8:00 a.m. 5:00 p.m. Key Responsibilities Generate customer invoices using Sage Contact past-due and near-due accounts to secure payment Investigate and resolve customer billing disputes and inquiries Process credit card payments Develop and maintain a working knowledge of multi-state sales tax jurisdictions Process customer credit applications Build and maintain positive customer relationships Perform other related duties as assigned Qualifications Minimum of 2 years of related education or experience Proficiency in Microsoft Office; experience with Sage strongly preferred Strong written and verbal communication skills Excellent organizational skills with the ability to multitask and prioritize workload High level of accuracy and attention to detail Strong judgment and problem-solving abilities Arrow Staffing has been connecting people to change lives since 1972. As a staffing leader, we partner with many of the area s best companies to help our associates realize their career goals. To find additional opportunities with Arrow Staffing, go to our website arrowstaffing.com and search jobs.

Title: Medical Billing Specialist Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.) Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's) Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.) About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation. Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes. Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life. Position Summary As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role. Essential Responsibilities Answer incoming calls to the billing department in a prompt and courteous manner. Research account balances for patients and assist with payment resolution. Verify patients' insurance coverage and update any changes in their charts. Process refund forms for overpaid accounts. Communicate with payers to appeal payments that do not match contractual agreements. Identify, track, and resolve overdue insurance balances using NextGen tasking system. Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch. Identify all payments and rejections that weren't processed correctly or according to contract for further action. Resubmit insurance claims as necessary with all supporting documentation. Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff. Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors. Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly. Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable. Respond to inquiries from insurance carriers. Manage relationships with staff from assigned insurance carriers. Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice. Performs other duties or functions as assigned . Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of medical billing experience. Experience working in EMR/EHR systems and third-party payment portals. High School Diploma/GED Preferred: Bachelor's degree in business or related field. Experience working with PT, OT, and DME. Experience working in NextGen. Specific Skills, Knowledge, and Abilities: Excellent verbal and written communication skills. Ability to easily and efficiently pull reports from various computer applications. Integral knowledge of accounts receivable and point-of-service patient collections. Knowledge of CPT/ICD-10 coding. Ability to multitask and remain detail-oriented when working in fast-paced environment. Microsoft Office and Windows based applications knowledge. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Manual dexterity required to operate modern office equipment. Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required. Normal or correctable range of hearing and eyesight. Remote Requirements: Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet. Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times. The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.

Summary: Position is responsible for assisting both AP and AR with daily transactions Key Responsibilities: • Back up support for daily invoicing process • Assist with cash receipts postings • Entering of customer invoices in web based customer portals • Communicate top risks and priorities with management. • Data entry when receiving invoices into our OCR program • Maintain and update customer account records, ensuring data accuracy and confidentiality. ** Duties may vary depending on location Qualifications: Education: High School Diploma or equivalent required College Degree in Accounting or related field preferred Experience Basic Accounting Skills Previous accounting software experience preferred Specific Knowledge, Skills or Abilities • Strong written and oral communication. • Organization and attention to detail. • Analytical and problem-solving skills. • Time management. • Systems analysis. • Mathematical and deductive reasoning. • Critical thinking. • Active learning. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodations. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials during the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job with or without reasonable accommodation. The performance of this position may occasionally require exposure to certain manufacturing areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.

Accounts Receivable Specialist | Utilimaster | Bristol, IN (Main) Regular Employee | Salary Non-Exempt As the Accounts Receivable Specialist for Utilimaster (An Aebi Schmidt Brand) based in Bristol, IN, you will be accountable for invoice management, collections, and customer account maintenance. You will also be instrumental for ensuring accurate billing, timely payments, and providing administrative support to the accounting team. Core Responsibilities * Prepare and send accurate invoices and process daily invoices and credits * Follow up on past-due accounts, document collection efforts, and update aging reports * Process deposits (check, cash, ACH) and maintain customer database * Manage credit applications and maintain A/R files * Email monthly statements and close A/R promptly after month-end * Provide backup reception and general office support as needed * Responsible for company owned vehicle registrations * Assist with special projects and clerical tasks Qualifications * High School Diploma or GED * 3+ years in Accounts Receivable or experience in a similar accounting role * Proficient in Microsoft Office applications, with intermediate skills in Excel, preferred * Strong attention to detail and ability to meet deadlines * Typing speed of 45 wpm What Makes You Stand Out * Associate or bachelor's degree in business or finance * Experience with AS400 Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally. * Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan * Financial Security: 401(k) with match, Disability, Life Insurance * Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.

Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist. Who We Are ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks toour core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun. Who You Are Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities. Your Skills and Background: Associate's degree in accounting or finance 2+ years of related experience Detail oriented Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular) Excellent written and spoken communication skills Ability to work collaboratively within a team Motivated to learn and adapt to areas you may be unfamiliar with Ability to work independently while maintaining a high level of accuracy and efficiency No criminal history What You Will Do Prepare customer billings for recurring monthly services, projects, and hardware Monitor customer accounts for non-payment and irregularities Prepare accounts receivable aging report and reconcile to general ledger Work with customers to resolve any billing errors Process sales into the billing system Work closely with the project manager to ensure project billings are accurate and timely Record financial transactions Assist in preparing balance sheet reconciliations Classify transactions in QuickBooks Manage expense reporting system Assist with month-end close activities, such as journal entry preparation Work on special projects Benefits of Working at ITPartners+ 99% fully paid for healthcare coverage for the employee Health premiums subsidized for family Optional Subsidized Dental & Vision Insurance Life Insurance & AD&D Long Term Disability Insurance Maternity & Paternity Leave (Including foster and adoption) Virtually unlimited paid time off A focus on personal growth A fun work environment with bonuses and company events Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ******************** connect with us on LinkedIn at******************************* Equal Opportunity Employer: ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age. One Last Thing: Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly *********************** introducing us to you and why you would be a good fit, this will fast-track our response to you.

About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include: Handling inbound and outbound collections calls efficiently and effectively Effectively analyzing customer accounts making sound decisions regarding repayment Drive revenue by collecting payment-in-full and establishing repayment plans Maintain and update customer files accurately Closely follow collections scripts to ensure client expectations Record all customer payments accurately Notate all customer conversations and circumstances accurately Interact effectively with all internal and external customers Abide by all rules and regulations established by the FDCPA, FCRA and all state laws Our most successful team members share the following background and skills: At least 2 years of experience in consumer debt collection Bilingual (English/Spanish) Preferred Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Exceptional negotiation skills Independent thinking and practical problem solving Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges

This is a full-time hourly (non-exempt) position. Overall goal is accurate charge entry and timely collection of monies due from various carriers and patients for medical, dental and behavioral health claims. Essential Functions: Post encounters as assigned and verify all Insurance Carriers Audit and chart review in a timely and accurate manner for coding and billing compliance, review all posted encounters for assigned pay codes. Make sure assigned codes meet all federal, legal and insurance regulations. File secondary claims and follow through. Submit all approved tickets electronically to the clearinghouse and retrieve and process reports from them or print them on paper, if necessary. Post payments received from third party payers manually, or if electronic posting is enabled for payer, review for oddities and make corrections when needed. Resubmit denied claims after review and corrections are made. Run aging detail and monitor old claims for payment status and correct as necessary monthly. Ensure all measures are exhausted to collect from Insurance carrier before claim is submitted to Revenue Cycle Manager for approval to write off. Inform the Manager of any issues that arise. Provide training for the front desk staff on insurance carriers on an as needed basis. Assist providers or procedure entry staff with coding for encounters and/or hospital billing Monitor regulatory changes pertaining to Medicare, Medicaid, and Commercial insurance. Credentialing duties as assigned providers with all insurance carriers. Work on special billing/financial projects and train new employees as requested. Attends billing seminars and workshops as needed. Working knowledge ICD-10, current procedural coding. Other duties as assigned. Knowledge, Skills and Abilities: Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding; public speaking skills necessary; bilingual (English/Spanish) language skills helpful Excellent customer service skills actively seek ways to assist internal and external customers within the scope of assigned duties Good basic mathematical skills use a calculator or other means to accurately assist in financial matters Good computer skills; Outlook, Windows, Microsoft Office, Excel applications. Good time management skills self-evaluate the use of time and understands how others may be affected Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing Ability to work independently (self-motivating) and as a team member Ability to develop a collaborative therapeutic alliance with individuals and make accurate professional judgments Ability to build and maintain effective working relationships with co-workers, providers, managers, patients, agency resource personnel and community members in general Familiarity with local community resources for patients with chronic disease Knowledge of the health and human services infrastructure, health insurance programs and public coverage options Problem sensitivity skills; empathetic/understanding Deductive reasoning and problem-solving skills Organized and detail-oriented Familiar with Prior authorizations and referrals as needed for claims. Education, Experience and Licensure: High school diploma or equivalent (GED) required Degree or Certificate in Billing/Coding preferred Certified in Medical and/or Dental coding preferred Two years' experience required Computer knowledge required; Windows, Microsoft Office applications and Practice Management Systems Prior experience in professional office environment preferred Physical Demands: May sit and/or stand for long periods of time Must be able to see and hear within normal range with or without correction device(s) Dexterity and hand-to-eye coordination as normally associated with operating office equipment, computers and telephone Working Conditions: Professional, fast-paced office environment

The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement. * Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options. * Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps. * Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally. * Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner. * Establish and manage payment plans in accordance with internal policies and vendor guidelines. * Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy. * Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved. * Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management. * Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction. * Meet or exceed established productivity, quality, and collection performance goals. * Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations. * Participate in training initiatives, audits, and continuous improvement efforts. * Perform other duties as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Qualifications * High school diploma or equivalent (Associate degree preferred). * 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up. * Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation. * Working knowledge of financial assistance and charity care programs, including eligibility guidelines. * Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios. * Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies. * Proficiency in Microsoft Office applications (Excel, Word, Teams). * Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically. * High attention to detail with strong organizational and time-management skills. * Ability to work independently, exercise sound judgment, and meet deadlines.

Collections Specialist Location: Berrien Springs, MI Job Id: 3062 # of Openings: 1 Collections Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You will be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: If you enjoy building relationships, managing multiple priorities, advocating for members, and being part of a great team, this is an opportunity where you will grow and develop. If you have the drive, confidence, and determination, we are looking for you! Supports and performs collection activities associated with various delinquent & negative accounts. Responsible for, including but not limited to, filing garnishments, levies, total loss, and safety net claims, along with ensuring timely refunds of direct and indirect backend products, limiting loss for the credit union and member owners. Process debt protection claims and benefit payments for disability, unemployment, and death. Performs research to obtain information pertaining to delinquent accounts. Aligns with the internal credit solutions team to ensure final collection efforts on accounts by means of letters, statements, and garnishments are completed. Verifies employment status and makes appropriate court filings to be used for seeking judgments on bad debt. Ensures the company's professional image is maintained. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. EXPERIENCE REQUIRED: One to three years of similar or related experience, including time spent in preparatory positions. Prior administrative experience strongly preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of collection procedures and related laws and regulations. Understanding of Company policies. Must have a demonstrated ability to keep finances in order. Strong listening, verbal, and written communication skills. Be self-directed and able to work with minimal supervision. At all times follow the core values of credit union - honesty, truth, respect and integrity. Must be highly detail oriented. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. Apply for this Position

Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. This role in summary Accounts Receivable Specialist will foster relationships with trade customers supporting Whirlpool's vision to be the best kitchen and laundry company, in constant pursuit of improving life at home. This position is responsible for managing the order to cash process consisting of credit, collection, debit management and customer relations for a portfolio of accounts. Accounts Receivable Specialist will collect trade customer accounts receivable payments and take action as necessary with past due balances. This includes identifying and reconciling disputed amounts, problem resolution, initiating debit and credit memos for discrepancy resolution, providing project leadership to improve departmental cash flow. In this position, you'll have the opportunity to interface with trade customers, sales, logistics, and order entry and deployment functions to develop plans and processes to ensure relationships optimize sales and cash flow. This entry-level position within Whirlpool's Business Unit Services provides career opportunities for upward mobility. The position does not offer remote or alternative work arrangements. This position is located at Whirlpool's Global Headquarters in Southwest Michigan and is required to be in office 5 days per week. Your responsibilities will include * Manage accounts receivable and monitor credit worthiness of trade customers * Support order approval guidelines * Manage accounts within credit lines * Perform risk management on critical past due situations Minimum requirements * Bachelor's Degree in Finance, Accounting or Business Administration * 1+ years of Accounting experience (experience may include internships, co-ops or academics) Preferred skills and experiences * The ability to identify and implement process improvements, prepare and analyze data to provide meaningful recommendations to leadership. * Excellent computer skills on a wide range of applications such as Excel, Word, Power Point, SAP, Google, etc. * Experience in order management, credit, and collections with emphasis on internal routines such as cash application, claims, accounting, letters of credit, bankruptcy, and the Uniform Commercial Code, and an understanding of the Sales and Logistics (Reverse Logistics) areas. * Excellent communicator, possess good analytical and problem solving skills, act independently and negotiate win-win solutions with a wide range of customers and internal Whirlpool process partners. * Excellent interpersonal, organizational and presentation skills. RSRWH What we offer Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). Additional information Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: * Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year. * Sabbatical - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

Calling all experienced Commercial Collections Specialists! Are you tired of a large call center environment? Auto dialer burnout? CORT Furniture Rental is **hiring** **immediately** for a Full-time Commercial Collections Specialist in Kalamazoo, MI. We offer a great working environment: a small, cohesive team working together to deliver success. We are looking for someone with at least 1 year of collection experience who wants to be a part of our small team based in the Kalamazoo, MI area. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Work Schedule:** M-F 8am-4:30pm **What We Offer** + Hourly pay rate; weekly pay; quarterly bonus opportunities; paid training; 40 hours/week + Promote from within culture + Opportunity to work alongside a tenured team with career growth and mentorship opportunities + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** As a Collections Specialist, you'll evaluate information about customers who haven't paid us and make payment arrangements. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, or solve other problems that are preventing payment. Our business is successful based on the relationships that we foster. If that is important to you, this role may be a fit. **Qualifications** + 2 years of commercial collections experience + Great verbal and written communication skills, with the ability to communicate in an assertive manner + The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively + 2 or more years of customer service or accounting experience in a call center setting + High school diploma or equivalent + Proficiency in Microsoft Office products including outlook, word, and excel **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Summary: Assist in accurately maintaining all processes and safeguarding the assets related to accounts receivables. Key Responsibilities: • Back up support for daily invoicing process, RGA process, customer statements, credit references and credit card payments • Assist with cash applications and all banking processes. • Maintain customer payment and tax documentation. • Communicate top risks and priorities with management. • Monitor accounts to identify outstanding debts and follow up on overdue payments via phone, email, and other communication methods. • Accurately post customer payments to accounts and reconcile discrepancies. • Investigate and resolve billing issues, payment discrepancies, and disputes efficiently. • Maintain and update customer account records, ensuring data accuracy and confidentiality. ** Duties may vary depending on location Qualifications: Education: High School Diploma or equivalent required College Degree in Accounting or related field preferred Experience 1-2 years of AP/AR experience, preferrable in a manufacturing setting. Basic Accounting Skills Previous accounting software experience preferred Specific Knowledge, Skills or Abilities • Strong written and oral communication. • Organization and attention to detail. • Analytical and problem-solving skills. • Time management. • Systems analysis. • Mathematical and deductive reasoning. • Critical thinking. • Active learning. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodations. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials during the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job with or without reasonable accommodation. The performance of this position may occasionally require exposure to certain manufacturing areas that require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.