SWIFT Payments SME
Accounts receivable specialist job in Atlanta, GA
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our Challenge
SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Atlanta, GA is Salary: $100K - 115K per annum & benefits (see below).
The Role
Responsibilities
Business Products & Strategy
Financials & Resource Management - financial data and the impact that their role has within a team.
Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team.
Ability to answer teams Agile/waterfall framework questions.
Test Engineering - testing practices but has not been involved in hands on testing.
DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance.
Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations.
Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system.
Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines.
Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others.
Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it.
Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions.
Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.
Document and communicate required information for deployment, maintenance, support, and business functionality.
The Requirement
5-10+ years in Technology industry
3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link
Able to demonstrate a knowledge of all SWIFT messaging formats.
Demonstrated experience in SWIFT protocols.
Strong communication skills - written, verbal, visual presentations, and effective listening skills.
Ability and desire to think creatively to deliver business results both independently and as part of a team.
Agile Delivery - 1+ years of experience with Agile project delivery.
Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements.
Infrastructure - Experience with infrastructure upgrade/replacement projects a plus
Industry Formats - Knowledge of ISO20022 Payment Format a plus
Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus
Preferred Skills:
Experience in Alliance Messaging Hub a plus
Good understanding of the SDLC lifecycle
Experience with SWIFT Hardware Security Modules
We offer:
A multinational organization with 58 offices in 21 countries and the possibility to work abroad
15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days)
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability
Flexible hybrid policy
RRSP with employer's contribution up to 4%
A higher education certification policy
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
A truly diverse, fun-loving and global work culture
S YNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Collections and Deductions Analyst
Accounts receivable specialist job in Atlanta, GA
We are seeking an Collections and Deductions Analyst. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information.
PRIMARY DUTIES AND RESPONSIBILITIES:
Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.
Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.
Track and evaluate past due A/R accounts to reduce the risk of credit exposure
Evaluate credit worthiness of accounts and determine proper account order hold or releases
Ability to research cash application matters on customer account
Evaluate aged items for bad debt write off and refund analysis
Perform offsetting adjustments to ensure customer account balances are properly stated
Contact customers to secure payment on overdue balances, issues resolution on open items
Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable.
Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary.
Provide monthly and ad-hoc reports and updates to key stakeholders
Systems:
Maintain and manage all data related to customer discounts, allowances and other deductions in SAP
Track work on deductions issues unless the issue is resolved
Research Cash Applications done on customers from Bank Statements
Compliance:
Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes.
Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system;
Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
Support audits of deductions, payments and write-offs
Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity.
Financial Responsibilities:
Financial recovery of invalid disputed customer account receivables balances
Negotiate and structure payment plans
Ensure customer accounts are accurately stated in adherence to US GAAP
Recommend write offs for uncollectable open invoices and disputed balances
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Associate Degree in Accounting or Finance, but Bachelor's Degree preferred
5 years of A/R software experience for large corporations such as SAP, Oracle, etc
5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
5 years minimum of Cash Application research and analysis
Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc.
5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
5 years following GAAP and SOX requirements in a publicly traded company
Ability to work in a global team environment
About BrickRed Systems:
BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.
With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Head of Payments
Accounts receivable specialist job in Atlanta, GA
Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business's evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines.
Key Responsibilities
Define and execute the payments strategy, including transition from gateway integration to ISO/PayFac model.
Build and lead payments teams, covering risk, underwriting, operations, and vendor management.
Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability.
Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach.
Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value.
Ideal Candidate
7 - 10+ years' experience in the payments SaaS industry; healthcare experience is a plus.
Proven expertise building or scaling ISO/PayFac infrastructure and managing risk/underwriting teams.
Strong track record in SMB eCommerce and medium-to-high-risk merchant environments.
Experience working cross-functionally with sales, product, and customer success on strategic initiatives.
Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.
Billing Specialist
Accounts receivable specialist job in Gainesville, GA
Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. On a day-to-day basis, this person will:
- Data entry and audit for customer freight bills
- internal departmental communication to address order problems
- Communicate with various internal company departments to address problems preventing others from billing to a customer
- Secure necessary documentation from transportation providers for customer billing
Required Skills & Experience
- 1+ year experience in Trucking/Logistics industry
- 1+ year experience in audit, AP/AR, or load planning
- Self-starter mentality
Group Billing Coordinator
Accounts receivable specialist job in Atlanta, GA
Job Description
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are:
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We're Looking For:
A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction.
Who You Are:
You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests.
What You Will Do:
Billing Coordination: Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners.
System Management: Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions.
Charge Resolution: Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction.
Compliance & Standards: Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews.
Team Collaboration: Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution.
Other duties as assigned
Your Qualifications Include:
Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred.
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Senior Accounts Payable Specialist
Accounts receivable specialist job in Atlanta, GA
About Us
We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.
Job Summary
Company Overview
EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast's largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc., a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at ****************
Job Title: Senior Accounts Payable Specialist
Position Summary:
The Senior Accounts Payable Specialist plays a key role in ensuring the accurate and timely processing of vendor, subcontractor, and employee-related payments. This position is responsible for high-volume data entry, invoice reconciliation, vendor communication, and compliance with internal financial controls. The ideal candidate is detail-oriented, organized, and proactive in resolving discrepancies, supporting both Finance and Operations teams. This position also contributes to tax reporting, rebate tracking, and system data integrity, requiring effective communication skills and the ability to manage multiple priorities in a fast-paced environment. This role reports to the Accounting Manager and is located in Smyrna, GA.
Essential Duties and Responsibilities include but are not limited to the following:
Invoice Processing & Data Entry
Accurately enter vendor and subcontractor invoices for payment, ensuring compliance with company policies and procedures while maximizing available discounts.
Process a high volume of P-Card transactions, ensuring accurate job, project, and general expense coding.
Enter and process routine General & Administrative (G&A) invoices and check requests.
P-Card & Expense Management
Coordinate with P-Card holders (technicians, managers, etc.) to collect and verify receipts.
Process and pay employee expense reports weekly; resolve discrepancies in collaboration with employees.
Vendor Relations & Reconciliation
Respond to vendor inquiries promptly to ensure timely issue resolution.
Reconcile vendor statements monthly to maintain accurate accounts.
Lead and coordinate new vendor setup, ensuring all required documentation (e.g., W-9s) is collected and filed.
Reporting & Compliance
Assist in preparing periodic activity and exception reports.
Research and reconcile vendor and subcontractor account statements to ensure accurate job/project cost recognition.
Support end-of-month reconciliation of the AP Aged Trial Balance to the General Ledger.
Documentation & Filing
File, upload, and index all accounts payable-related documentation in accordance with company standards.
Payment Processing
Lead and coordinate weekly check runs for vendors, subcontractors, and routine business expenses.
Manage vendor requests for sales tax exemption documentation.
Tax & Rebate Support
Assist with preparation and filing of annual 1099 tax forms.
Support the Quarterly National Purchasing Rebate program by collecting and reporting accurate data.
System & Team Support
Provide invoice and vendor-level data support to Finance and Operations teams using COINS.
Demonstrate flexibility to work outside normal business hours or on weekends as needed.
Occasional travel may be required.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
A minimum of 10 years of progressive accounts payable experience, including experience with high-volume invoice processing and vendor management. Prior experience in a senior or lead AP role, or a similar role, is strongly preferred.
Proficiency in accounting software (e.g., COINS or similar ERP system).
Strong working knowledge of Microsoft Excel (e.g., pivot tables, VLOOKUPs) and other Microsoft Office applications.
Familiarity with electronic payment systems, P-Card programs, and 1099 reporting requirements.
Self-starter, who takes initiative necessary.
Strong attention to detail and accuracy in data entry and reconciliation.
Ability to analyze and resolve discrepancies independently.
Excellent organizational and time management skills; able to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Ability to work collaboratively with internal teams (Finance, Operations, Procurement) and external vendors.
Customer service mindset with a proactive approach to problem-solving.
Ability to maintain confidentiality and handle sensitive financial information.
Commitment to continuous improvement.
Flexibility to work outside normal business hours and occasional travel, as needed.
Why Join Us?
At EMCOR Services Aircond, you'll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers where
good work
is valued, respected, and rewarded and you will have the ability to make a meaningful impact in a growing organization.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee frequently is required to sit and use hands to operate computer keyboard and telephone. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
WORK ENVIRONMENT:
This position works in a typical office environment. The noise level in the work environment is usually moderate.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#aircond
#LI-Onsite
#LI-NS1
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Auto-ApplyBilling Coordinator
Accounts receivable specialist job in Smyrna, GA
JOIN A LEADING HEALTHCARE COMPANY
At Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives.
In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability.
Summary
The Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations.
Responsibilities
Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid.
Monitor aging reports and follow up on unpaid or partially paid claims and patient balances.
Investigate and correct errors in billing submissions and refile or appeal denied claims as needed.
Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service.
Accurately post payments received from insurance companies and patients to appropriate accounts.
Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies.
Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions.
Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards.
Qualifications
Pharmacy claims adjudication experience preferred.
Pharmacy technician experience preferred.
Associate's or Bachelor's degree in Accounting preferred.
2+ years of Accounts Receivable experience preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits.
Curant Health is an equal opportunity employer.
Billing Coordinator
Accounts receivable specialist job in Roswell, GA
City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this .
Billing Coordinator
Department: Finance
Pay Grade:
FLSA Status: Non-Exempt
Job Code: F370
JOB SUMMARY
The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes.
ESSENTIAL JOB FUNCTIONS
* Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections.
* Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs.
* Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards.
* Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates.
* Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances.
* Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing.
* Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release.
* Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers.
* Manages collection effortsfor delinquent utility, tax, and other City receivable accounts:
* Prepares collection notices and payment arrangements;
* Monitors aging reports and payment activity;
* Coordinates with Finance and Legal on outstanding balances and lien processing;
* Provides customer support and negotiates payment solutions while maintaining compliance with City policies.
* Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review.
* Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking.
* Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption.
* Assists with testing, validation, and process improvements during system upgrades or software implementation.
* Maintains accurate and complete records of account activity, adjustments, and correspondence.
* Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes.
* Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred.
Licenses or Certifications:
* None required; certification in governmental accounting, revenue collection, or utility billing preferred.
Special Requirements:
* None
Knowledge, Skills and Abilities:
* Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations.
* Knowledge of accounting principles and best practices for financial reconciliation and cash handling.
* Skill in preparing, reviewing, and balancing complex billing and collection reports.
* Proficiency in Microsoft Excel, financial software, and data analysis tools.
* Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues.
* Excellent organizational skills and attention to detail, with ability to manage multiple deadlines.
* Ability to prepare clear and concise financial and operational reports for management review.
* Ability to work collaboratively with other departments, financial institutions, and external vendors.
* Strong customer service and communication skills, with professionalism in handling sensitive financial matters.
* Ability to maintain confidentiality and integrity in all fiscal operations.
PHYSICAL DEMANDS
The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
WORK ENVIRONMENT
Work is regularly performed without exposure to adverse environmental conditions.
The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.
Group Billing Coordinator
Accounts receivable specialist job in Atlanta, GA
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.
Who We Are:
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We're Looking For:
A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction.
Who You Are:
You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests.
What You Will Do:
Billing Coordination: Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners.
System Management: Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions.
Charge Resolution: Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction.
Compliance & Standards: Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews.
Team Collaboration: Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution.
Other duties as assigned
Your Qualifications Include:
Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred.
1-2 years customer-facing work experience in hospitality or finance environment
Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office
Auto-ApplyMedical Billing Manager
Accounts receivable specialist job in Atlanta, GA
Mid-size Medical practice looking for a Billing Administrator. The candidate will be responsible for the operational and financial standards of the practice's billing department. They will be responsible for Implementing and maintaining the day-to-day functions of the billing department.
This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department.
• Oversee and streamline billing and collections processes
• Plan and implement quality assurance for all billing processes
• Personal development; staff meetings
• Field Operators' problem escalation and customer service
• Reporting to management
• Analysis and tracking of procedures/codes performed
• PQRS and Meaningful Use tracking and reporting
• ICD-10 preparation and training
• Support and guidance for Insurance verification and Medical Record departments
Qualifications
Qualifications included: • Previous experience with NextGen Practice Management software • Excellent Excel skills • EMR experience a plus • Must function independently, have flexibility, personal integrity and the ability to work effectively with patients, personnel and support agencies • Proven ability to perform strategic planning and priority setting for billing group • Proven track record for improving process efficiencies and solving problems • Strong leadership skills with and ability to motivate direct reports • Detailed oriented with a strong billing background • Excellent communication skills • Excellent analytical and problem solving skills • Ability to manage multiple projects concurrently
Additional Information
All your information will be kept confidential according to EEO guidelines.
For additional information, visit our website at **************************
Medical Billing / Frontdesk
Accounts receivable specialist job in Alpharetta, GA
Job Description
Miklos and Moore Urogynecology is looking for a Receptionist to join our team in our Alpharetta office.
The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
Responsibilities:
Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit, and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Schedule new patient appointments, manage medical record requests, and other front office responsibilities.
Requirements:
A high school diploma is required
Proficient with Microsoft Excel, Word, and Outlook
Reliable, professional, courteous, and patient
Excellent communication and writing skills
Miklos and Moore Urogynecology is an upscale international surgical practice dedicated to women's health.
Miklos and Moore Urogynecology benefits include paid health and dental insurance, life insurance, 401K, PTO, and first responder cell phone discounts.
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Collections Specialist
Accounts receivable specialist job in Decatur, GA
will be in our Finance department - APPLY TODAY!
Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports.
Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed.
Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports.
Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions.
Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function.
Minimum Qualifications:
High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Supplemental Information:
*To be considered for this position, you must pass a pre-hire assessment.
You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below:
Module Time Limit Passing Overall Score
Data Entry 3 minutes
6000 Net Key Strokes per hour
MS Excel 15 minutes
70%
MS Word 15 minutes
70%
Math 15 minutes
70%
Proofreading 15 minutes
70%
___________________________________________________
TOTAL TIME: 63 minutes
*Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.
Auto-ApplyAccounts Receivable Specialist
Accounts receivable specialist job in Alpharetta, GA
This position is Full Time in Office. Local Candidates ONLY Agilysys, Inc. (NASDAQ: AGYS) is an innovative software development company dedicated to transforming guest experience by improving the quality of service through technology. Our goal is to help our customers win the guest recruitment battle, enhance guest engagement, and increase guest spending. Agilysys operates extensively throughout North America, with additional sales and support offices in Singapore and Hong Kong. For more information, visit *****************
We are seeking a detail-oriented Accounts Receivable Specialist to support the day-to-day operations of our Accounts Receivable (AR) function. This position is responsible for applying customer payments, reconciling accounts, preparing reports, and ensuring accurate and timely processing of AR transactions. The role requires strong organizational skills, analytical thinking, and a service-oriented mindset. While the Analyst will collaborate with multiple departments (Sales, Billing, Contracts, Customer Success), the work is focused on transaction execution, process accuracy, and reporting rather than policy setting or management decision-making.
This is a salaried non-exempt role; employees are eligible for overtime pay when weekly hours exceed 40.
Key Responsibilities:
Cash Application & Payment Processing
* Accurately apply incoming payments (checks, wires, ACH, credit cards) to customer accounts in the AR system.
* Research unapplied or unidentified payments and coordinate with internal teams to resolve.
* Monitor AR and CashApps shared inboxes, ensuring timely responses and resolution of inquiries.
Reconciliation & Reporting
* Prepare and distribute weekly unapplied cash and aging reports.
* Reconcile customer accounts by reviewing receipts, credits, adjustments, and overpayments.
* Document and track recurring payment issues and resolutions for audit purposes.
* Generate standard AR metrics and dashboards for management review (e.g., days sales outstanding, unapplied cash trends).
Customer & Cross-Functional Support
* Respond to internal and external customer inquiries related to payments and account status.
* Partner with Billing & Order Management to ensure invoices and payments are aligned.
* Support month-end and quarter-end close activities by providing reconciliations and transaction details.
Process Improvement Support
* Identify data discrepancies and escalate issues to supervisors for resolution.
* Assist in testing new AR system configurations, upgrades, or template changes.
* Maintain updated SOPs for cash application and AR processes.
Requirements / Qualifications:
* Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
* 3+ years of experience in accounts receivable, billing, or accounting operations.
* Proficient in Microsoft Excel (VLOOKUP, pivot tables), Word, and Outlook.
* Strong attention to detail and ability to manage multiple priorities.
* Effective written and verbal communication skills.
* Experience with ERP/financial systems (NetSuite preferred).
Desired Attributes:
* Familiarity with accounting principles, reconciliations, and general ledger impact.
* Ability to work in a high-volume, fast-paced environment while meeting deadlines.
* Collaborative team player with a customer-first approach.
Auto-ApplyCollections Analyst
Accounts receivable specialist job in Atlanta, GA
Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner.
What You'll Do:
Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments
Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise
Ensure efficient cash reconciliations and reporting
Meet and exceed collections goals with both individual and team targets
Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience.
What You'll Bring
Excellent communication skills, verbal and written
Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone
Proficient with Excel
Analytical Skills
Ability to work with a large and diverse team
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and
Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Kennesaw, GA
Office Professional
Job Title:Collections Specialist
Pay: $19 - $24/hour
Job Type: Temp, maybe TTH
Shift: 1
st
| Mon-Fri 8am-5pm
Are you looking for a job that offers great benefits and recognizes superb workers?
Employ Partners, Inc.
is hiring a Collections Specialist for our clients' ever-growing team in Kennesaw, GA.
Benefits include:
Medical, Dental, and Vision,
401K
Job duties consist of:
Monitor accounts payable statements to identify debts owed to the company
Notify customers of overdue payments and encourage timely repayment
Create and implement payment plans with debtors
Investigate discrepancies and resolve outstanding customer accounts
Document all customer communications and activities in a system
Work with accounts receivable and sales teams to resolve issues
Maintain minimum production and quality standards
Identify problem accounts and escalate as appropriate
Apply now and get started right away!
Employ Partners, Inc.
is a full-service staffing and recruiting firm. Our mission is to source, attract, engage, and retain quality employees for our valued clients in the local communities we serve. We are growing and always seeking great employees!
#EmployHMG
Legal Collections Specialist
Accounts receivable specialist job in Marietta, GA
We are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile:
Minimum of five (5) years of experience in legal collections with verifiable references
Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies
Strong negotiation, documentation, and communication skills
Results-driven and self-directed, with the ability to manage a high volume of tasks daily
Proficiency with case management systems and collections software
Key Responsibilities:
Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment
Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions
Accurately document all account activity in compliance with internal policies and applicable laws
Coordinate with attorneys and litigation teams to ensure timely movement of cases
Meet or exceed monthly recovery targets while maintaining high-quality work standards
What We Offer:
Competitive compensation structure including base pay and performance incentives
Supportive and professional team culture focused on measurable success
Clear advancement pathways for high performers
Standard Monday through Friday schedule (no weekends or extended hours)
Location: Marietta, Ga
This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.
Auto-ApplyCollections Specialist (Credit Manager)
Accounts receivable specialist job in Atlanta, GA
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist
Accounts receivable specialist job in Alpharetta, GA
Job DescriptionAt PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
The Collections Specialist plays a key role in managing and optimizing the company's accounts receivable process. This position is responsible for collecting outstanding payments, resolving billing discrepancies, and maintaining positive relationships with internal teams and external customers. The ideal candidate is detail-oriented, proactive, and skilled in balancing persistence with professionalism to ensure timely collections and accurate financial records.Key Responsibilities
Initiate collection calls and follow-ups on all assigned past-due accounts.
Review and analyze aging reports to prioritize collection efforts effectively.
Collaborate closely with Customer Success Managers to address collections for key accounts.
Research and resolve customer disputes in a timely manner.
Investigate outstanding invoice balances and reconcile payment records.
Escalate complex collection issues to sales, senior management, or service teams as appropriate to expedite resolution.
Maintain accurate documentation of collection activities and communication in NetSuite.
Recommend process improvements to enhance the efficiency of the collections workflow.
Qualifications
Associate or bachelor's degree in accounting, Finance, related field, or equivalent experience preferred
1-2 years of collections, accounts receivable, or related finance experience preferred
1 year of NetSuite experience preferred
Proficient in Microsoft Excel (v-lookups, pivot tables, data tracking)
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Excellent verbal and written communication skills for customer and internal team interactions
Strong analytical and problem-solving abilities
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
Behavioral Competencies
Collaborates
Ensures Accountability
Communicates Effectively
Drives Results
Manages Ambiguity
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Collections Specialist
Accounts receivable specialist job in Gainesville, GA
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location.
The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external).
Responsibilities
Past Due Balance Management and Reporting
Own front-line collections, contacting customers regarding debit and credit balances beyond the due date
Transmit any documentation needed to resolve past due balances
Log all collection activity and relevant comments into the accounting system
Provide metrics reporting (recorded) for balances 1 day past due and greater
Ensure reporting is accurate and detailed
Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed
Communicate with internal customers to investigate and resolve debit and credit balances
Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch
Data Analysis
Possess analytical skills to assimilate information making sound business decisions quickly and accurately
Utilize all systems and programs to analyze data, and report results
Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues
Possess a general understanding of credit files, security options, and insured accounts
Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits
Understand when to escalate to management and sales to advise of cash flow issues and prevent holds
Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters
Possess a working knowledge of Excel including pivot tables and lookups
Customer Service & Negotiation
Maintain excellent customer relations through professional conduct and timely, accurate responses
Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status
Exhibit and encourage team spirit and collaboration
Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage
Customize communications and processes relative to both internal and external customers
Initiative
Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence
Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals
Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills
Develop prevention strategies to eliminate problems before they occur
Plan before taking action to ensure that the most successful process is utilized
Evaluate performance during the day and make appropriate adjustments to achieve goals
Position Requirements
Formal Education & Certification
High School diploma or equivalency required
Knowledge & Experience
Must be fluent in English
Proficiency in Microsoft Office Suite
Intermediate proficiency in Excel including vlookups and pivot tables
One-year minimum B2B collections experience or related skills required
Qualifications and Characteristics
Excellent organizational and time management skills
Strong analytical and problem-solving skills
Able to multi-task effectively and prioritize tasks according to the level of importance
Excellent communication skills (both written and verbal)
Self-motivated, self-starter with strong attention to detail
Able to perform in a fast paced, team-oriented environment
Ability to stay organized on multiple projects while performing accurate work
Work Environment
40-hour on-site work week
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Benefits
Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
401(k) plan with company match
Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
Parental Leave
Tuition Reimbursement
Insurance Discount Programs
Chaplain Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Collections Specialist - The Walker Agency
Accounts receivable specialist job in Lilburn, GA
Job DescriptionA collections specialist at James Walker Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales and retention.Responsibilities:
Identify and qualify opportunities with new and existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely account reviews, and general account support. Anticipate, respond to, and follow up on all existing client needs.
Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.
Support and prepare clients for renewal and retention, and maintain strong client relationships.
Anticipate, respond to, and follow up on all existing client needs.
Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Qualifications:
Hold a Georgia Property and Casualty insurance license (preferred) but will train the right motivated candidate.
Have a minimum of two years of collections, sales or insurance account management experience.
Possess a valid driver's license and a source of reliable transportation.
Demonstrate strong knowledge in methods of collecting and have desire of learn insurance product, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base.
Have a proven track record of business to customer collections success. Possess strong presentation, persuasion, and negotiation skills with the ability to collect premium and close sales.
Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems.
Benefits/Perks:
Competitive Pay
Professional Development
Job Stability in a growing industry
Compensation: $30,000.00 - $45,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
NAPAA members understand the value of customers. They recognize that treating customers fairly and honestly is the only way to enjoy lasting success. Consumers can take comfort in knowing that, in terms of the qualities they seek in an insurance agent, NAPAA member agents are among the best there are.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
Auto-Apply