Accounts receivable specialist jobs in Oceanside, CA - 459 jobs

Looking to gain great exposure company wide and will be able to build your professional experience? If you live in San Diego, or already have a move date already set, and are interested in a hybrid position with an industry leading and thriving San Diego based company please keep reading and apply right away. Responsibilities of this hybrid Billing Analyst job include: Correspond and follow-up daily with customers regarding billing questions Handle inbound calls/emails and resolve customer inquiries Review and address exception reports daily Provide a high level of customer service Ability to work independently and be flexible and able to adapt to change Analytical with information files Minimum requirements: Bachelor's degree required 2+ years of work experience in a corporate setting Proficient with Excel (VLOOKUPs, pivot tables, SUMIFs) Prior experience with SQL and Tableau as well as any large ERP experience is preferred Ethical, accountable, and strong communication skills with the ability to provide a high level of customer service Benefit offerings include medical, dental, vision, life insurance, short-term disability, and 401k. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************

Classification: Non-Exempt We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts in accordance with company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively. Salary Range - $20.31 - $23.00 Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: - Process customer payments according to company policy. - Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices and partial payments. - Provide regular communication to management regarding status of account collections. - Organize a recovery system and initiate collection efforts. - Complete monthly and quarterly closing statement processes and create reports. - Communicate with customers via phone, e-mail, mail or in person to make payment arrangements on delinquent accounts. - Perform reference checks of all credit applications and report findings to management. - Investigate and resolve customer inquiries in a timely manner - Submit accounts to management for bad debt write off. - Fax or e-mail invoices to customers for payment. - Perform other tasks as required. Additional Functions: - May perform some of the other general office functions. Qualifications: - Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts. - Excellent written and verbal communication skills in English, especially in telephone skills. - Proven excellent interpersonal skills and ability to work successfully in a team environment. - Great organizational and multi-tasking skills; detail oriented. - Show successful experience in the ability to enthusiastically press into action collection efforts. - Demonstrate a good understanding of general business operating procedures and be proficient in data entry. Education: - Some business or similar experience. Typical Physical Activity: - Physical Demands/Requirements consist of standing, walking, sitting, talking on the phone, occasionally lifting up to 25 lbs., stooping, typing, fine dexterity, hearing and speaking. Typical Environmental Conditions: - Indoor offices, meeting rooms of a typical industrial laundry, service center or depot. Travel Requirements: - None For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco is an Equal Employment Opportunity Employer. Revised: 04/29/2022 Qualifications BehaviorsTeam Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well EducationHigh School (preferred) ExperienceAR and Collections Experience Preferred (preferred) Skills Accounts Receivable (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team. Impact You'll Make This role plays a critical role in driving the firm's cash flow performance while protecting and strengthening client relationships. You will own and optimize the end-to-end collections process, serve as a key connector between Finance, client-facing leadership, and Legal, and deliver clear, measurable improvements in A/R aging, DSO, and overall collections effectiveness. Own and drive the firm's collections strategy, ensuring timely resolution of outstanding invoices and consistent cash collection. Improve visibility and accountability across A/R by proactively managing aging, prioritizing high-risk accounts, and escalating issues appropriately. Strengthen collaboration between Finance, client-facing teams, and Legal to resolve billing disputes efficiently and professionally. Serve as a trusted partner to leadership by delivering actionable insights through reporting, analysis, and recommendations. Lead process improvements and technology enablement initiatives that modernize and scale the collections function. What You'll Do In this role, you'll manage day-to-day collections activity while partnering cross-functionally to resolve issues, mitigate risk, and improve processes. Accounts Receivable & Collections Own the end-to-end collections process for outstanding invoices, including routine follow-ups, escalations, and resolution. Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts. Maintain regular client contact via email and phone to confirm invoice receipt, resolve questions, and secure payment commitments. Track and document all collection activity, maintaining clear records of client communications and payment status. Internal Coordination Partner closely with Project Managers, Managing Directors, group COOs, and client service teams to resolve billing disputes and unblock delayed payments. Escalate materially past-due accounts to Finance leadership with clear recommendations, including payment plans, work holds, or further escalation. Provide timely and accurate A/R status updates to stakeholders, including weekly or monthly aging summaries. Assist in establishing and refining credit and collections policies aligned with a professional services environment. Escalation & Legal Coordination Identify accounts requiring escalation and coordinate next steps with the internal Legal team. Prepare detailed account documentation and history for referral to outside collections counsel when necessary. Act as the primary point of contact with outside counsel through resolution, settlement, or write-off. Reporting & Process Improvement Partner with implementation consultants to support the successful launch of HighRadius in 2026. Serve as the subject matter expert for the HighRadius platform post-implementation. Produce regular reporting on A/R aging, DSO trends, and collections performance for Finance leadership and group COOs. Identify root causes of delayed payments and partner with Finance to improve billing and collections efficiency. Support month-end close activities related to A/R reserves, write-offs, and audit support. What You Bring This role requires a strong foundation in accounts receivable, professional judgment, and the ability to navigate sensitive client situations with confidence and professionalism. Bachelor's degree in Finance, Accounting, Business, or a related field. 5+ years of experience in accounts receivable and collections, preferably within a professional services environment. Demonstrated experience managing sensitive client communications related to payment and billing issues. Strong understanding of A/R aging, collections workflows, and escalation processes. Excellent written and verbal communication skills, with the ability to engage effectively with senior internal and external stakeholders. Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously. Preferred Qualifications Experience with collections platforms such as HighRadius, Billtrust, Tesorio, or similar tools. Experience partnering with legal teams or outside collections counsel. Familiarity with professional services billing models (time & materials, retainers, fixed fee). Experience with ERP systems such as Workday, NetSuite, Sage Intacct, or similar. How You'll Thrive Success in this role comes from balancing persistence with professionalism, structure with flexibility, and financial discipline with strong client relationships. Demonstrate strong attention to detail, follow-through, and sound judgment. Exhibit professional persistence while maintaining positive, respectful client relationships. Communicate clearly and escalate issues thoughtfully and appropriately. Operate with a process-oriented, continuous-improvement mindset. Thrive in a fast-paced, performance-driven environment with clear goals and measurable outcomes. Why Stout? At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success. en/careers/benefits The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law. Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.

The Medical Biller for Cal AIM Services is responsible for accurately billing and processing claims for Enhanced Care Management (ECM), Recuperative Care, Community Supports (CS), detox billing, and other Cal AIM-related services. This role ensures timely claim submission, compliance with DHCS and Managed Care Plan (MCP) requirements, and effective coordination with clinical, administrative, and data teams to support revenue integrity. Essential Functions Prepare, submit, and track claims for ECM, Recuperative Care, Community Supports, detox billing, and other Cal AIM service lines. Verify eligibility and authorization requirements for all Cal AIM beneficiaries. Ensure documentation meets Cal AIM billing standards, including encounter data, activity logs, and service notes. Reconcile encounters and claims to identify discrepancies or missing documentation. Process claims corrections, resubmissions, and voids as needed. Collaborate with ECM/CS/RCP program staff, care managers, and supervisors(stakeholders) to clarify documentation needs and share reconciliation reports of reimbursements. Communicate with Managed Care Plans regarding claim follow-up, denials, Appeals and payment discrepancies. Provide feedback and training to program staff regarding billing requirements and documentation best practices. Maintain accurate records of claims, payments, denials, Appeals and adjustments. Generate billing reports, productivity summaries, and revenue tracking related to Cal AIM services. Support audits and data validation efforts as required. On time, completion of assigned training and policies. Performs other duties as assigned. Qualifications High school diploma or equivalent. 5-7 years of medical billing experience. Knowledge of Medi-Cal or Medicaid billing processes. Strong data entry accuracy and attention to detail. Ability to review clinical documentation and apply billing rules. Experience with CalAIM, ECM, or Community Supports billing. Familiarity with DHCS/health plan portals. Proficient computer skills, with intermediate proficiency in MS Office (Word, Excel, and PowerPoint) The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N5: $25.71 - $34.06 (Midpoint: $29.65).

For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. Benefits Medical Insurance Vision Insurance Dental Insurance 401(k) Paid Sick hours Job Description Responsible for settlement related to freight forwarding business Reinforce relationships with customers and carriers by leading effective and continuous communications Prepare regular settlement status reports for company management, customer, pages and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in the access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms. Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job-related duties as required Pay: $30 - $32/ hr. (DOE) Qualifications Bilingual is highly preferred (English/Korean) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor's Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C ***

Staff Accountant (Corporate Accountant) Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. What we're looking for This position will perform accounting transactions as needed while collaborating with other departments to ensure efficiency and accurate processing that achieves the company's financial plan. The right individual will be an analytically-minded accounting professional who is passionate about using all aspects of education and experience in accounting and business to be successful. The Staff Accountant will be responsible for accounting functions including, but not limited to, assisting in financial reporting and the reporting of the business's financial operations. Staff Accountant will assist with month-end and year-end close process, accruals, bank reconciliations, audit prep, manage accounts payable and accounts receivable, and postings to the general ledger. Job Responsibilities Manage and support accounts receivable activities to ensure accuracy and timeliness of invoice entries. Verify, update, receivables aging. Resolves collections by examining customer payment plans, payment history, credit line; Provide detailed analyses and explanation of all transactions. Manage reconciliations. Perform variance analyses and validate account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers. Maintains records for invoices, debits, and credits. Prepare documentation for external auditors. Prepare accounting related entries to numerous registers, journals, and logs. Perform accounting month-end closing. Requirements Bachelor degree in Accounting 2+ years full cycle accounting experience preferably in wholesale/distribution/business to business/ retail trade with tangible products Knowledge of basic accounting principles and GAAP High level proficiency in MS Excel (Lookups & PV Tables) and ERP/MRP systems; experience with SAP, Oracle or QuickBooks is a plus Schedule & Location: Ability to commute to Irvine office (Monday through Friday) Organized with the ability to multi-task in a fast-paced environment Strong verbal and written communication skills Analytical approach to problem solving and ability to think outside the box Excellent attention to detail and accuracy Proven ability to work both independently and collaboratively Comfortable working with multiple computer systems Must be able to meet deadlines Willingness to establish and maintain effective working relationship Legally Authorized to work for a US employer (unable to offer visa sponsorship at this time) Benefits Salary range: $75K - $90K annually (depending on experience) Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Love dogs? Crazy about cats? We are looking for an energetic, hard-working Accounts Receivable/Inventory Coordinator candidate. Reporting to the Director or Accounting, the candidate will have strong communication, customer service and organizational skills. Proficiency with Microsoft Office applications is expected; familiarity with Quickbooks and additional software programs is valued. Key Responsibilities Accounts Receivable Invoicing, prepare monthly statements. Process payments in Quickbooks and deposit into bank. Vendor Relationships: vendor website and relationship maintenance with: Amazon, FedEx, Staples and On Trac General Accounting support to include: document scanning, invoice entry support, helping to maintain and keep accounting forms current (i.e. T&E, Credit Cards), miscellaneous other tasks Accounts Payable Review invoices for appropriate documentation and approval prior to payment Process 3 way PO, matching invoices, purchase orders and receivers Process check requests Match invoices to checks, obtain all signatures and distribute checks accordingly Respond to Vendor Inquiries Reconcile vendor statements, research and correct discrepancies Miscellaneous Sort and distribute incoming mail Assist in Month end Closing Maintain files and documentation thoroughly and accurately Assist with other projects as needed Qualifications Working experience as accounts receivable clerk, accounts payable clerk or accountant Good understanding of basic accounting principles, fair credit practices and collection regulations Proven ability to calculate, post and manage accounting figures and financial records Data entry skills along with a knack for numbers Hands-on experience in operating spreadsheets and accounting software (Quickbooks software) - Proficiency in English and in MS Excel Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations nationwide and within Petco, with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************

. The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources. The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing. Key Responsibilities Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered. Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.). Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: High School Diploma or equivalent. Previous work experience working with spreadsheets. Previous work experience performing data entry. Type 45 wpm. Strong math skills. Desired: Bilingual. AA Degree; Experience may substitute for this on a year-by-year basis. We will consider for employment qualified applicants with arrest and conviction records. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Full-time Description We are seeking a detailed-oriented Accounts Receivable Specialist to to join our team. In this role, you will work closely with our Credit Manager to perform day-to-day accounts receivable transactions, ensure timely and accurate billing, cash receipts, preliminary notices, and support various accounting functions as needed. This is a great opportunity for someone with a strong understanding of A/R processes and excellent organizational skills. Essential Duties and Responsibilities Process accounts receivable transactions in a timely and accurate manner. Create new customer accounts in the system. Print and review the daily open sales order report; request preliminary information from customers. Prepare preliminary notices. Process lien waiver releases. Release sales orders from credit holds. Process credit card payments. Apply customer checks. Process A/R miscellaneous credits and RMA credits. Update and maintain customer tax exemption certificates. Assist with customer collections and follow-up activities. Assist in the month-end close process. Compile documentation and information for audits as needed. Handle special accounting projects and assignments as required. Requirements Must be computer literate i.e., accounting software, spreadsheet application and word processor programs. Experience with Microsoft Dynamics software helpful but not required. Ability to follow up on pending issues and meet deadlines. Knowledge of general accounting principles. Ability to work in a high volume and fast paced environment. Excellent verbal and written communication skills. Must be organized and detail oriented with the ability to multi-task. Ability to interact with customers and all levels of personnel in a professional manner. Maintain the highest level of professionalism under pressure. Physical Conditions / Requirements No unusual physical requirements. Requires no heavy lifting and nearly all work is performed in a comfortable indoor facility. Occasional - Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; involves occasional exposure to demands and pressures from persons other than immediate supervisor. Job frequently requires sitting and handling objects with hands. Job occasionally requires standing, walking, bending, reaching, talking, hearing, and lifting up to 10 pounds. Vision requirements: Ability to see information in print and/or electronically. Hearing requirements: Ability to hear people over the telephone and in person. As a member of our team, you will enjoy: A GREAT work environment with fun, friendly, knowledgeable and helpful team members. Benefits package to support you and your family's health. From medical, dental, and vision, to flexible spending accounts for both health and dependent care. Educational reimbursement to help keep your career updated. Save money on tickets to the San Diego Zoo, other amusement parks, movies, indoor skydiving and so much more with our employee discount program. Paid time off, holidays, company-matched 401(k) plan and more! Join SWARCO McCain. We look forward to receiving your resume. SWARCO McCain is an equal opportunity employer and participates in E-Verify. Salary Description $23 - $25 per hour

We are a fast-growing factoring and private lending organization within the transportation industry. Founded in 2011, the company has experienced rapid growth over the past several years and continues to expand with a focus on quality team members. We pride ourselves on excellent, personable customer service and on building long-term relationships with our customers. We are seeking an experienced Senior Accounts Receivable Collections Specialist to lead collections efforts, manage complex aging portfolios, and ensure timely payments from transportation industry shippers and brokers. Position Summary The Senior Accounts Receivable Collections Specialist is responsible for managing a high-volume portfolio of accounts, initiating and maintaining communication with customers, resolving disputes, monitoring risk, and ensuring payments are collected within defined terms. This role requires strong familiarity with transportation industry billing, proof-of-delivery documentation, load confirmation processes, and broker/shipper payment behaviors. Responsibilities Manage daily collections activities for an assigned portfolio of transportation and trucking receivables Contact brokers, shippers, and accounts payable departments regarding outstanding invoices to ensure timely payment Research and resolve invoice discrepancies, short-pays, missing paperwork, or customer disputes Review aging reports, identify high-risk accounts, and proactively escalate concerns Communicate with clients (carriers) regarding missing documentation, payment status, and account issues Verify broker/shipper creditworthiness and monitor ongoing risk exposure in partnership with the credit team Maintain accurate, detailed notes in the operating system Follow up on past-due invoices using email, phone, and online portals (e.g., broker payment and compliance platforms) Collaborate with funding and onboarding teams to streamline documentation and resolve payment holds Recommend process improvements to enhance collections efficiency Mentor collections team members as needed Qualifications 2+ years of collections experience in a factoring company or within the transportation/trucking industry (preferred) Strong working knowledge of freight invoices, rate confirmations, lumper receipts, PODs, and accessorial charges Experience working with factoring or transportation management software (TMS or factoring platforms) Excellent communication and negotiation skills Exceptional attention to detail and organizational skills Ability to manage a large portfolio and work independently in a fast-paced environment Strong problem-solving skills and a proactive mindset Professional, customer-focused approach Bilingual (Spanish) preferred Preferred Experience Prior experience in freight factoring (highly preferred) Familiarity with common broker payment platforms Experience evaluating credit histories or working closely with credit teams Compensation & Benefits Competitive salary commensurate with experience Performance-based incentives or bonuses Health, dental, and vision insurance Paid time off and paid holidays Retirement plan options Opportunities for growth within a rapidly expanding organization Job Type: Full-time Pay: $60,000 - $70,000 per year KPG123

At our firm, we offer a collaborative work environment with many opportunities for career growth along with a variety of perks and benefits to support and enhance our team's experience. In addition to health and wellness benefits, we offer weekly lunches, monthly birthday celebrations, monthly in-office massages, and an employee recognition program. Our FUN Committee organizes small events every month, in addition to several larger events throughout the year including an Admin Day celebration, summer party, Harvest Lunch, and Christmas Lunch. Our staff has the opportunity to take part in our profit-sharing matrix after their five-year anniversary. We recognize that our team is integral to our ability to provide exceptional work, so we work hard for our team. Salary: $20.00 - $25.00 per hour (dependent on relevant and applicable experience) Account Receivables and Collections Clerk We are a mid-sized law firm in Orange County that focuses on Business Planning, Estate Planning, Complex Income Tax Planning, Charitable Sector and Mergers & Acquisitions. We are seeking an Account Receivables (A/R) Clerk to support the Firm's partners, clients and others within the Firm with our collections process. Candidates must be customer service oriented, flexible and highly committed to quality, teamwork and supporting Firm and department goals in a fast-paced environment. This position is remote or hybrid eligible. Responsibilities and duties include: Generate and distribute accounts receivable reports on a timely basis. Sending reminders through our payment platform. Assisting clients with setting up accounts on our payment platform. Processing credit card payments on behalf of clients through our payment portal in compliance with financial policies and procedures. Conduct follow-up calls to ensure payments are made per agreements. Performs other duties as needed to ensure maximum collection efforts are made for the client Respond to written account inquiries and requests Research and resolve customer A/R issues, Additional accounting projects as necessary. Requirements: Minimum 1-2 years in accounts receivables/collections in a law firm or office environment Exemplary customer service mindset, is highly motivated and enjoys a team-oriented atmosphere Performs other duties as needed to ensure maximum collection efforts are made for the client Strong word processing, organizational, time management, proofreading, and attention to detail are essential Proficient in Microsoft Excel and Word College degree is preferred Physical Requirements: Frequent standing and walking Sitting for up to four hours at a time Bending and stooping as needed Benefits: 8 medical plan options with employer-funded HSA Dental and vision plans 401(k) plan with significant employer matching 38-hour work week - 1⁄2 day Fridays Great working environment Orange County Register 2020 and 2021 Top Workplace Applicants should submit a resume and cover letter and will be asked to submit 3 professional references.

Accounts Receivable Specialist 3 Job ID: 25-12117 Pay rate range - $25/hr. to $28/hr. on W2 Work Schedule: Hybrid (Friday remote)- Mon-Fri onsite, Fri remote Education and Years of Experience: * A Bachelor's degree on accounting, business administration, or related filed preferred but not required * 5-7 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred Top Skills: Accounting (AR), Attention to detail, Communication Role Responsibilities: * Oversee customer AR and make collection effort include but not limited to: contacting customers through phone call or e-mail, provide backup information such as individual invoice copies as well as warranty information * Manage the A/R Confirmations process and assist with various Internal/External Audits * Follow and manage delinquent accounts: contacting, communicating and managing collection agencies. Providing necessary information to facilitate collection effort * Provide additional reporting and various support initiatives for different stakeholders such as credit department, RSM, accounting management, etc. * Manage and assist payment and other adjustment for AR posting and clearing suspense accounts * Perform detailed analysis and obtain back-ups based on policy for the issuance of any credit memo or debit memo * Perform any ad hoc projects as assigned by management, independently leading cross functional teams by proactively engaging other departments and personnel as required * Assist AR Manager to ensure proper training, development, and delegation of tasks within the team Skills And Qualifications Qualifications: * A Bachelor's degree on accounting, business administration, or related filed preferred but not required * 5-7 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred * Must have experience with medium to high level of MS Office Suite * Proficiency in Excel is a firm requirement * SAP experience required Necessary Skill / Attributes: * Strong accounting understanding * Excellent customer service skills * Ability to calculate, post and manage accounting figures and financial records * Ability to interact with all levels within the organization and have frequent external contacts * High degree of accuracy, attention to detail and confidentiality * Effective verbal, listening and written communication skills * Ability to work independently or as a team member * Integrity * Job details *

Job Description Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers. With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you're passionate about innovation and thrive in a dynamic environment, we'd love to hear from you. Circet USA's benefits package includes the following: Medical, Dental, and Vision insurance Digital Health & Wellness Support Critical Illness, Accident, & Hospital Insurance Short-term & Long-term disability Group term & Voluntary life insurance Flexible Spending and Health Savings Accounts Paid Time Off & 401K Company Discount Website Responsibilities The main function of an accounting assistant is to compute, classify, and record numerical data to keep financial records complete. A typical accounting assistant is responsible for a wide range of technology and can work in areas closely related to computers. ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned: Oversee customer AR and make collection effort include but not limited to: contacting customers through phone call or e-mail, provide backup information such as individual invoice copies as well as warranty information Manage the A/R Confirmations process and assist with various Internal/External Audits Follow and manage delinquent accounts: contacting, communicating and managing collection agencies. Providing necessary information to facilitate collection effort Provide additional reporting and various support initiatives for different stakeholders such as credit department, RSM, accounting management, etc. Manage and assist payment and other adjustment for AR posting and clearing suspense accounts Perform detailed analysis and obtain back-ups based on policy for the issuance of any credit memo or debit memo Perform any ad hoc projects as assigned by management, independently leading cross functional teams by proactively engaging other departments and personnel as required Assist AR Manager to ensure proper training, development, and delegation of tasks within the team Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures. Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software. Check figures, postings and documents for correct entry, mathematical accuracy, and proper codes. Qualifications A Bachelor's degree on accounting, business administration, or related filed preferred but not required 5-7 year(s) accounts receivable, credit, and/or collections experience in a high volume B2B environment preferred Must have experience with medium to high level of MS Office Suite Proficiency in Excel is a firm requirement SAP experience required Strong accounting understanding Excellent customer service skills Ability to calculate, post and manage accounting figures and financial records Ability to interact with all levels within the organization and have frequent external contacts High degree of accuracy, attention to detail and confidentiality Effective verbal, listening and written communication skills Ability to work independently or as a team member Circet USA is an Equal Opportunity Employer - Veteran/Disabled. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Regional office of established restoration company is looking for an Accounts Receivable Specialist for their East County office - immediate opening! Previous accounting experience is a plus but not required. Must have strong customer service experience, be willing to make payment reminder calls, and be flexible to provide admin support in a fast-paced setting. HOURS: Full-Time Hours, Monday-Friday 8:00am-5:00pm STATUS: Temp to Hire (goal of Full-time hire after temporary employment) WORKPLACE: This is an in-office position in Spring Valley PAY: $21.00-$22.00 per hour, depending on experience BENEFITS: This client company offers a comprehensive benefits package: medical and dental insurance, 401K, PTO, paid holidays. DUTIES include (but not limited to): Follow-up on past-due payments via phone & email (approx 100-150 calls per week) Maintain meticulous records related to AR Provide insurance documentation as needed for job completion status Assist with incoming calls from customers, field estimators, insurance companies Enter and upload documentation in online systems, including billing of completed jobs Create and send Lien notices (training provided) Provide general administrative support for management team REQUIREMENTS include (but not limited to): Minimum 2 years administrative/office support experience A/R experience and/or collections experience preferred Must be computer savvy and ability to learn online systems quickly Experience with Google Docs and Sheets preferred Strong communication skills (verbal & written), including ability to conduct payment reminder calls in a professional manner Attention to detail and top-notch organizational skills are a must Spanish-bilingual fluency a plus, but not required Must be 'team oriented', willing to assist other staff members when office priorities shift High School Diploma (or equivalency of) required Must have verifiable references from recent work history Must be able to successfully pass Background check and Drug screen requirements May be required to stand and/or sit for extended periods of time Legal residents of CA only. Visa sponsorship not available. W2 only.

[Tasks and Responsibilities] Responsibilities include, but are not limited to: Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations. Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary. Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions. Perform ongoing cash collections. Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues. Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices. WHAT MAKES YOU A GAMECHANGER [Qualifications]: 1+ years of experience Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures Must Have Experience: At least 1+ year of experience in billing, accounts receivable (AR), or credit and collections. Technical Skills: Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook. Basic understanding of billing processes, AR principles, and credit and collections procedures. Communication Skills: Effective phone and email communication skills to correspond professionally with customers and internal teams. Problem-Solving & Negotiation: Proven ability to negotiate effectively and resolve payment or deduction issues with customers. Customer Management: Experience working with assigned portfolios of customer accounts, including performing collection calls and reconciliations. Analytical Abilities: Ability to run and analyze reports (e.g., aging reports, deduction reports) to identify root causes of delays and deductions. Nice to Have: Industry Knowledge: Previous experience working in the sportswear, retail, or fashion industries. Software Proficiency: Experience with specialized credit management, AR, or billing software beyond Microsoft tools. Reporting Skills: Advanced knowledge of Excel, such as creating pivot tables or using complex formulas, would be an advantage. Team Collaboration: Previous collaboration with sales teams to proactively resolve collections and credit-related issues. PUMA 4Keys Alignment: Familiarity with values-driven work environments or companies with sustainability-focused initiatives. Languages: Proficiency in multiple languages, especially if dealing with international customers.

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445

COMPANY OVERVIEW Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency. POSITION OVERVIEW The Collection Specialist role is a full-time opportunity within our Accounting Department, focused on recovering funds owed to the company for services rendered. The main duty of the Collection Specialist involves contacting clients who have not met their financial commitments through various communication channels. The ideal candidate will possess a strong motivation and proactive attitude, along with a willingness to adapt their strategies to maximize collections. This position requires a personable and respectful approach, recognizing the importance of serving Veterans. The Collection Specialist should be goal-driven and capable of collaborating effectively within a team. Working under the supervision of the Collections Manager, the Collection Specialist will also contribute to additional tasks and projects aimed at enhancing the department's growth. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES: Locate and communicate with clients regarding overdue payments. Maintain record of status of collection efforts. Review financial status of clients to determine their ability to pay. Prepare reports and present data to Management and Revenue Affiliates. Negotiate payment plans based on management approval. Ensure fair debt collection practices are maintained. Stay current on relevant regulations. Resolve disputes related to payments or account statuses. Ensure Collection Manager is updated with collection efforts. Perform administrative tasks as assigned. Maintain a professional and respectful approach while dealing with clients. KNOWLEDGE, SKILLS, & ABILITIES: Good verbal and written communication skills. Excellent analytical skills with great attention to detail. EDUCATION & EXPERIENCE 1-3 years of previous collections experience preferred. Previous financial or account experience preferred. Previous customer service experience required. Previous experience with CRM software and accounting software preferred. Previous experience working with Veterans preferred. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Prolonged periods of standing or sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. BENEFITS: 401(k) Plan Medical Insurance Paid Holidays Paid Time off Private Gym We are an Equal Opportunity Employer Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity . If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE ! Job Description We are seeking motivated, competitive, and experienced collector candidates to join our growing Collections team where you will play a critical role in negotiating payment from customers who have fallen delinquent (past due) on their personal loan accounts. As a collections agent at RIVO you will benefit from new accounts daily as well as an uncapped and lucrative bonus structure with unlimited earning potential! The more you collect and recover from customer accounts, the more you earn - APPLY TODAY! Why Apply? Uncapped monthly Bonus potential (top collectors earning $5k+ each month)! Hands-on training program geared to set you up for success! Additional spiffs based on performance! What You'll Do: Negotiate timely payment from customers by engaging in respectful and persuasive communication via phone, voicemail, email, and text in a call center environment - new collections accounts provided daily! Meet and exceed individual collections quotas through effective negotiation techniques, objection handling, and follow-up strategies. Adhere to daily and monthly production KPIs and collections performance metrics, including minimum collection quotas, call volume, on-call time etc. Utilize strong communication, effective negotiation techniques, persistence, and persuasion skills to drive customer payments with resilience and professionalism. Educate customers on the long-term benefits of resolving their collections account balance for future use of our lending products, services, and competitive advantages that will help them with their long-term financial goals. Maintain a professional demeanor, adhere to company processes, and ensure accuracy in data entry and record-keeping. Perform other duties and responsibilities as assigned. Qualifications What We Look For: We are looking for hard working and coachable candidates who have a positive mindset and are eager to learn our unique Collections tactics and processes! If you are money motivated , have strong negotiation and communication skills with an intrinsic drive to meet collections quotas and grow your pay - apply today! High school diploma, GED, or equivalent experience required. Prior collections experience in a quota driven position within a call center environment is strongly preferred. Prior work experience as a collector, collections agent, collections specialist, debt recovery specialist, debt collector, debt collections agent, debt consolidation, asset recovery specialist, asset recovery agent, accounts receivable, accounts receivable specialist, billing specialist, etc. is strongly preferred. Collecting on unsecured collections accounts strongly preferred. A positive attitude, resilience, and ability to handle rejection gracefully. Results-oriented and target-driven mindset with a willingness to go the extra mile to achieve collections quotas. Excellent negotiation skills and strong comfortability with persistence. Adaptability to evolving negotiation techniques, strategies, and product offerings. Exhibits a can-do attitude, is coachable, and motivated to achieve collections quotas. Extremely reliable and dependable. Strong ability to remain professional in escalated customer situations. Fluency in Spanish a strong plus! Additional Information Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 or 80/20 cost share options-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. The starting hourly rate for this job is $20.00 per hour. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.

Under the general supervision of the Assistant Manager, Collections or Supervisor, Collections, this position is accountable for collecting on a higher stage of past due loans and minimize or prevent financial losses for the Credit Union. The main goals are to reduce delinquency, minimize loan losses and protect assets, while providing exceptional service to credit union members and employees. DIMENSIONS: To effectively collect on and manage the credit union's seriously past due loans; total loan portfolio of $451,000,000 Establish and follow up on payment arrangements to cure delinquency Maintain a productivity level consistent with those established for the department Maintain an “at standard” scorecard average of 85% Supervisory responsibilities This position reports directly to the Assistant Manager, Collections or Supervisor, Collections. There are no direct reports to this classification. NATURE & SCOPE Performs activities to collect past due amounts on seriously delinquent loans. Works with member to determine reason for delinquency and establish payment arrangements. Determines next course of action to negotiate with member to return loan to performing status. Follows up on promises to pay and broken promises. Performs required skip tracing to locate member. Provides high quality, consistent work and documentation. Utilizes critical thinking and negotiating skills to resolve difficult situations. Initiates demand letters, field chases or attorney letters as needed. Reviews and recommends loans for repossession action or charge off. Evaluates and recommends accounts for Workout or the Member Assistance Program. Effectively handles escalated, repossession, charge off, legal or Bankrupt calls. Supports department and corporate goals and objectives. Performs other relevant and related duties, as required. Education, skills, & abilities The Eight Superpowers Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things. Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence. Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond. Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles. Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships. Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers. Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success. Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities. Other Education, Skills, and Abilities Associate's degree or equivalent experience preferred with approximately 2-5 years of applicable collections experience. Must have working knowledge of FDCPA guidelines and practices. Experience with Microsoft Applications (Excel, Word and Outlook). Working knowledge of business machines such as telephone systems, computers, copiers, fax machines, etc. Strong analytical, time management and organizational skills. Must have the ability to work well individually and as a member of a collections team. Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy. Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone. Must be self motivated and goal oriented. Ability to appear for work on time, follow direction from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism. MAJOR ACCOUNTABILITIES Performs daily collection activities to reduce delinquency, minimize loan losses and protect credit union assets Provides credit counseling and exceptional service to resolve difficult member situations Analyzes, evaluates and makes recommendations to reduce delinquency PHYSICAL REQUIREMENTS Excellent ability to communicate, both verbally and in writing; ability to tolerate periods of continuous sitting; ability to lift up to 10 lbs. ENVIRONMENTAL CONDITIONS Work is primarily performed within a cubicle office setting. Subject to standard background noise found in an office environment. Note: Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion. Salary Range (hourly) $22.6756 - $28.3445