Accounts receivable specialist jobs in Plainfield, NJ

Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis based in Madison NJ The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. Duties and Responsibilities: Act as primary scheduling point of contact for assigned treatment sites Create and maintain patient schedules in coordination with treatment sites and manufacturing sites Troubleshoot and develop plans of action for issues throughout the patient journey Interact with internal and external stakeholders over the phone and email Ensure a positive end-to-end customer experience Execute exception processes such as product returns, product replacements, and out of spec product Input and maintain transactional data related to patient schedules within clients' scheduling system Train treatment sites on patient scheduling processes as assigned Document feedback from customers and partners as received Create and maintain master data in account management system Actively participate in tactical and other meetings as assigned Facilitate daily operations activities and meetings including shift turnover on rotating basis Provide real-time scheduling portal support to external users Lead meetings with commercial matrix teams Raise escalations and execute as assigned Track assigned account health and provide insights into trends Comply with applicable SOPs, work practices, and other documentation Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned Accountable for individual performance Execute project tasks as assigned Execute working groups tasks as assigned Required Competencies: Bachelors degree or 3 years of work experience Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred Highly self-motivated, self-aware, and professional Able to work independently and in groups Flexible in responding to quickly changing business needs Exceptional customer service orientation Skilled at managing tense situations and de-escalation Eager to work with teams from other regions and cultures Able to share workspace for independent and collaborative work Strong sense of ownership and accountability Position shift time is 8am 5 pm local. Overtime may occasionally be required as assigned. Holiday support is required as assigned. Travel is possible and will not exceed 10%. International travel will not exceed once per year. Pay: 31-33/hr. Job #83955

The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H's exemplary level of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience. Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role. Essential Responsibilities: Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests. Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions. Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc. Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests. Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames. Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned. Communicates with our customers in a professional and courteous manner. Actively builds relationships with customers and demonstrates by actions that the customer can count on us. Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes. Uses good judgment to escalate customer issues or communications as appropriate. Makes issue resolution decisions independently within prescribed guidelines. Understands Customer Service processes. Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.) Additional Responsibilities: Provides support for process improvement, cost reduction, & service improvement initiatives Assists team members as needed Assists other teams as needed Participates in and contributes to departmental initiatives and community activities. Other responsibilities as assigned by manager. Specific Knowledge, Skills and Abilities: Highly responsible. Able to take ownership of an issue and see it through resolution. Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload Works well in a team and collaborative environment Exceptional communication skills - both oral and written Is courteous and professional in all interactions Detail-oriented and critical thinker Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management. Knowledge of Microsoft Office and general office productivity tools. Open and able to learn new technologies and systems and can adapt to change Preferred Education, Experience and Licenses: 1 year in a customer facing role or 2 years in an office setting preferred. College education preferred.

The Accounts Payable Clerk shall be responsible for providing financial, administrative and clerical services to the Accounts Payable Department in order to ensure effective, efficient and accurate financial and administrative operations. Essential Job Functions: Perform the day to day processing of accounts payable transactions with minimal supervision Provide direct support to the Accounts Payable Director Receive and verify invoices and requisitions Verify that transactions comply with policies and procedures Prepare batches of invoices for data entry Data enter invoices for payment Prepare vendor checks for mailing Prepare manual checks as and when required Maintain and update payable files Maintain a filing system for all documents Ensure the confidentiality and security of all documents and files Prepare for petty cash payment Perform filing and copying Perform other duties as assigned Supplemental Job Functions Minimum Knowledge, Skills and Abilities: Effective written communication skills Excellent interpersonal skills Bookkeeping skills Effective organizational skills Attention to detail Demonstrate sound work ethics Ability to maintain confidentiality Knowledge of accounts payable and accounts receivable General math, accounting and data entry skills are a must Ability to maintain a high level of accuracy when entering financial and payroll information Computer skills including the ability to work with spreadsheets and e-mail at a highly proficient level Complete accounts payable tasks with independent judgment and secretion, as per policies and procedures. Preferred Knowledge, Skills and Abilities: High School Diploma or equivalent Excellent verbal and written communication skills Ability to adapt to changing priorities in a fast paced environment Ferraro Foods is an equal opportunity employer.

Job Description Billing Coordinator Salary: $55k - $70k Stable Law Firm seeks a Billing Coordinator to join their Team! Responsibilities · Handle billing for assigned Partner(s) · Coordinate new matter intake · Generate and distribute prebills · Finalize and send invoices to clients · Submit e-bills and manage electronic billing platforms · Handle appeals and billing rejections as needed · Monitor and follow up on invoices with open balances · Communicate and coordinate with attorneys, partners, and legal support staff · Perform other administrative or billing-related tasks as assigned · Hybrid work schedule may be considered Qualifications · Minimum of 2+ years of law firm billing experience · Previous experience of using SurePoint is preferred · High level of attention to detail and organizational skills · Strong written and verbal communication abilities · Tech-savvy with the ability to quickly learn new systems · Proficiency in Microsoft Word and Excel is helpful · Ability to handle confidential information with discretion · College degree required

SourceProSearch is conducting a search for Billing Coordinator who is responsible for generating client invoices and working closely with a number of attorneys and staff to ensure that invoices meet the standards for content, timeliness and format established by clients. Essential duties and responsibilities include the following. Other duties may be assigned: · Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while managing the complete billing process for assigned billing responsible attorneys · Familiar with Paperless Proforma · Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines; maintain and update billing instructions in Elite or Elite 3E · Submit electronic invoices via e-billing guidelines; be able to add timekeepers for rate approvals; resolve issues arising from transmitted bills (rejections, deductions) · Respond to information requests from lawyers, clients and staff related to client billings · Monitor invoices submitted through the various e-billing systems to ensure submission, including following up with clients concerning the opening of matters in the various e-billing sites · Follow-up with billing responsible attorneys to ensure timely processing of bills · Research proformas or billing-related inquiries · Strong computer technology skills including competent Excel skills · Assist with special projects on various issues as needed Education and/or Experience · 4+ years in similar position · Bachelor's degree preferred, but not required · Law firm or professional services experience preferred Computer Skills · Must be proficient in Elite, Elite 3E and e-Billing Hub · Must be familiar with Microsoft Word, Excel and Outlook Other Skills and Abilities · Strong analytical skills · Strong experience with a wide array of e-billing vendors, including but not limited to: Serengeti, Counsel Link, Tymetrix as well as LEDES file knowledge · Strong knowledge of insurance related billing · Ability to demonstrate self-motivation and ownership of assigned work · Ability to interact with legal and administrative personnel · Ability to keep Billing Manager informed of all billing issues · Strong attention to detail and organizational skills · Ability to prioritize and manage numerous initiatives and activities simultaneously in a fast-paced, demanding environment · Ability to work independently as well as in a team setting The expected salary range for this position ranges from $90,000 - $105,000. ****************************

Objective The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid , which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”. Job Summary: The Billing Coordinator will handle all aspects of billing and accounts receivable in compliance with the company's financial policies and procedures. This pivotal position focuses on billing process improvements, billing analysis and accuracy, timely invoice processing, as well as responsibility for analyzing billing metrics, complex sales arrangements, and work orders. This position will work closely with the Accounts Receivable Manager, Cost Accountants, the Client Solution Center, the Operations team, as well as the Credit Manager on outstanding client balances. Essential Duties and Responsibilities Creating new accounts Processing work tickets billing for onetime services Monthly billing recurring processing through excel template and PDFs Billing uploads through vendor portals, such as Corrigo and Coupa. Processing debits, credits and refunds Invoice standard monthly billing and identify any revenue recognition issues Reconcile billing status with management Identify opportunities for process improvements and to strengthen internal controls Research and resolve payment discrepancies Analyze invoices to ensure client billing accuracy Assist with EOM closing process Assist in audit preparation (internal / external) Client Work Order review and reporting Other accounting duties and departmental projects to meet business needs Knowledge and Skill Requirements 1-2 years of experience in similar capacity General accounting experience a plus Proficient in Microsoft Office - Advanced knowledge of Excel and key functions (v-lookup, pivot tables) Ability to work in a fast-paced environment Self-motivated with strong organizational/prioritization skills Ability to multi-task with close attention to detail Excellent verbal and written communication skills Dependable and team player Excellent analytical and problem-solving skills Demonstrates knowledge of financial processes, systems, controls and work streams Understand how data produced impacts internal & external reporting Compensation Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Pay rate: $24-$25/hr Salary & Wage Details USD $25.00/Hr.

Job Description Billing Coordinator - Tuttle Dental Care (West Windsor, NJ) Full-time | In-office Tuttle Dental Care is looking for a detail-oriented, compassionate Dental Billing Coordinator who can support patients with accurate financial information, verify insurance benefits, manage both patient and insurance A/R, and keep our practice financially healthy. If you love accuracy, organization, and helping patients feel confident about their care, you'll thrive here. Responsibilities: Verify insurance benefits and enter accurate breakdowns Update patient accounts, balances, and payment plans Manage both patient A/R and insurance A/R Post daily charges, payments, and adjustments Send clean, complete claims with proper attachments Follow up on unpaid claims and unpaid patient balances Run daily/weekly billing and A/R reports Support credentialing, fee schedule updates, and negotiations You're a great fit if you: Are highly organized and detail-focused Have strong dental insurance verification and processing, and patient billing experience Communicate clearly and follow through consistently Are compassionate, honest, and a team player Why You'll Love Working Here: We're a supportive, patient-centered practice built on integrity, compassion, and continuous improvement. We take care of our team so they can take great care of our patients. Apply today to join a team that feels like family and truly values the work you do!! We look forward to meeting you!

A healthcare organization in Brooklyn is seeking an experienced Medical Billing Manager to lead its Revenue Cycle Management (RCM) team. This is a strategic leadership role ideal for someone with a deep understanding of medical billing practices, strong management capabilities, and a proactive, solutions-oriented mindset. Responsibilities Include: Oversee and manage the daily operations of the medical billing department Ensure billing compliance with all regulatory and payor requirements Lead and mentor a team of billing professionals Hire, train, and onboard new billing staff Identify inefficiencies and implement workflow and process improvements Collaborate with clinical and administrative teams to streamline revenue cycle performance Maintain consistent communication with clients and resolve billing concerns in a timely manner Ideal Qualifications: 3-5+ years of experience in a medical billing managerial or supervisory role Strong working knowledge of medical billing codes, RCM workflows, and payer regulations Leadership skills with experience managing team performance and training Ability to prioritize, multi-task, and operate independently Familiarity with NYS FQHC (Federally Qualified Health Center) billing regulations strongly preferred Excellent communication and problem-solving abilities This is a growth-focused role with potential for increased earnings through a performance-based commission structure. Salary: $80k - $90k/Year + Commission To apply, please send your resume to ******************

HumanHire is partnered with an Am Law 100 Law Firm to find a Legal Billing Coordinator to join the firms growing team in Manhattan. The Billing Coordinator will be responsible for managing the complete, compliant, and timely client billing lifecycle, from matter setup and e-bill submission to accounts receivable and financial reporting. We Offer: Pay: $90,000 - $110,000K Base plus OT and Bonus Hybrid Flexibility: 2 days remote weekly! Great Benefits: 401K Match, Medical, Dental, PTO, Disability, Life, and more Responsibilities: Manage the end-to-end client billing process from initial matter review and proforma generation to final bill processing and submission Ensure compliance by reviewing matter setups, rates, and task codes against client billing guidelines and resolving any discrepancies with timekeepers and clients Handle all aspects of e-billing, including submitting invoices via e-billing platforms and resolving rejections or adjustments promptly until payment is secured Actively manage accounts receivable by proactively following up on past due invoices and coordinating with attorneys, clients, and the Director of Collections Provide financial support and reporting, supplying clients and management with budgets, billing forecasts, and ad hoc reports as requested Qualifications: 2+ years of Legal Billing experience Elite 3E or Aderant & Excel proficiency required Familiarity with eBilling platforms and client billing guidelines If interested, please apply to this posting for immediate consideration! If this is not the ideal role for you, please look at our website ******************** for additional job opportunities! HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions: Paralegals Legal Assistants Billing and Accounting Attorneys Legal Secretaries Human Resources Business Development

Job Description A global law firm seeks a Billing Coordinator to join their dynamic team. This role will be responsible for coordinating the activities of the billing process and performing complex billing duties in efforts to meet monthly targets, while acting as liaison between billing attorneys, attorney support assistants, legal attorneys, and/or organizations (customers), and the billing staff, as well as responding to internal and external inquiries in a timely manner. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities Preparing and analyzing complex client billing Communicating with customers to ensure their requests from the billing staff are being met; updating customers on the status of tasks and/or projects Providing accurate and timely completion of assignments and inquiry responses; ensuring that all tasks and duties completed are done within the firm's set guidelines and policies Generating and reviewing proformas from 3E (pre-existing or generating new charges) Tracking delivery of client invoices and matter statuses Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains Qualifications A high school diploma or an equivalent A bachelor's degree in Accounting or a related field, preferably A minimum of three (3) years of experience in general accounting practices, including a minimum of two (2) years of experience with billing processes and practices Prior experience with professional services billing operations system, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in firm's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional Development programs Employee discounts And more! Many of our job openings can be viewed at **********************************************

Department: Finance Reporting Structure: Reports to the Billing Manager Daily Burn is the leading at-home fitness brand with over 2,000+ video and audio workouts. We offer a variety of classes, including a new daily workout in our 365 program plus total-body workouts, yoga, meditation, mobility, stretching, dance, cardio, and more. Users don't need any equipment for most of the workouts! Daily Burn members receive unlimited support through our community, where they can share their personal experiences with their trainers and connect with other members for encouragement and more. We are seeking a detail-oriented and highly organized Billing Coordinator to join our Finance team. As a Billing Coordinator, you will play a vital role in ensuring accurate and timely billing processes. Your primary responsibility will be to manage and coordinate the billing activities of our organization. If you have excellent attention to detail, strong analytical skills, and a passion for providing exceptional customer service, we would love to hear from you! Responsibilities: Manage and coordinate the billing process from start to finish Review and verify accuracy of billing data and invoices Prepare and send invoices to clients Follow up on outstanding payments and resolve any billing discrepancies Maintain billing records and documentation Generate financial reports related to billing activities Collaborate with cross-functional teams to ensure smooth billing operations Provide support to clients and internal stakeholders regarding billing inquiries Stay up-to-date with industry trends and best practices in billing processes Qualifications and Skills: High school diploma or equivalent; Bachelor's degree in Finance or related field is preferred Proven experience as a Billing Coordinator or similar role Strong knowledge of billing processes and procedures Proficient in using billing software and MS Office applications Excellent attention to detail and accuracy Strong analytical and problem-solving skills Ability to prioritize and manage multiple tasks effectively Exceptional customer service and communication skills Ability to work independently and collaboratively in a team environment If you are looking for a challenging role in a dynamic and fast-paced environment, this is the perfect opportunity for you. Join our team and contribute to the success of our organization!

Responsible for performing a variety of billing functions to minimize accounts receivable and enhance collection. Works in a timely and courteous manner when responding to patients, physicians or insurance companies inquiries. Serves as a resource person for ALL department staff on questions regarding billing and claims issue Work requires a High School diploma or equivalent and up to one year of basic technical training in health care billing/customer service and three to six months of previous experience plus three months or less of on the job training and orientation. Proficient knowledge of Microsoft Office preferred St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".

Sixty million adults experience mental health challenges in the United States, yet one-third lack access to proper care. Opioid overdose is the number one cause of death for people under 50 in the United States. We are a clinician-led, tech-enabled provider group that exists to provide culturally competent behavioral health care addiction care, medication management, crisis intervention, and care coordination for people working towards taking back control of their lives, while expanding access to care. Our vision at ReKlame Health is to create a future where individuals who have historically been unable to access the care they deserve can readily obtain high-quality behavioral health and addiction care. At ReKlame Health, it goes beyond mere employment; it's about becoming a part of a formidable movement transcending individuality. Let's unite and forge a world where health equity and effortless access to exceptional mental healthcare can co-exist. About the Role We are seeking a Medical Billing Manager to take charge of our billing and coding functions, ensuring accuracy, compliance, and adaptability within the complexities of the American healthcare system. This role requires a leader who understands the intricacies of coding, Medicare, Medicaid, and state-specific regulations while fostering education and mentorship in a collaborative team environment. This role is not only technical but also strategic. You will guide the team, enhance processes, and empower others to deliver results that align with our mission to improve health equity. The ideal candidate will thrive in navigating the rapidly evolving healthcare landscape while enabling ReKlame Health to scale efficiently. Key Responsibilities Billing Operations Management Lead and oversee all aspects of the billing process, including claims submission, payment processing, and account reconciliation, ensuring accuracy and efficiency. Ensure accurate, compliant coding with ICD-10, CPT, and HCPCS systems to optimize first-pass claim submissions and maximize revenue for patient care and procedures. Establish scalable workflows to address multi-state billing complexities, with a focus on state-specific Medicaid requirements and streamlined reimbursements. Compliance and Adaptability Monitor and implement changes in Medicare, Medicaid, and other regulatory guidelines, ensuring full compliance across all billing and coding processes. Conduct regular audits to uphold coding standards, identify gaps, and ensure accurate documentation and billing practices. Collaboration and Team Leadership Partner with providers, administrative teams, and payers to address documentation gaps, efficiently resolve coding challenges, and reduce claim denials. Identify skill gaps and develop tailored training initiatives, such as workshops, coaching sessions, and resource playbooks, to enhance team capabilities. Subject Matter Expertise and Innovation Serve as the expert in coding and billing complexities, particularly in navigating multi-state Medicaid and Medicare nuances. Leverage emerging technologies and automation tools to optimize billing operations, enhance team performance, and support long-term cost efficiency. You will love this role if: Certifications: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification in medical coding is mandatory. Experience: Minimum of 3-5 years of professional experience in medical coding and billing, including expertise with Medicare and Medicaid systems. Strong preference for candidates with experience in behavioral health coding. Leadership Skills: Demonstrated experience leading and mentoring a team, with a history of improving performance and operational workflows. Technical Skills: Advanced proficiency with ICD-10, CPT, and HCPCS coding systems and experience with EHR and medical billing software. Detail-Oriented: Exceptional accuracy and attention to detail in coding/billing and documentation. Regulatory Knowledge: Strong understanding of HIPAA and healthcare compliance guidelines, with the ability to adapt to changing regulations. Communication Skills: Exceptional written and verbal communication abilities to effectively collaborate with stakeholders at all levels. Problem-Solving Expertise: Analytical mindset with the ability to address complex challenges, identify solutions, and implement improvements with speed and accuracy. Compensation Package: Annual Compensation: $50,000-$70,000 Full Health Benefits: Medical, dental, and vision Paid Time Off (PTO): 21 days of paid time off, including vacation and sick leave. Professional Development: Unlock growth opportunities within a purpose-driven early-stage organization dedicated to creating a positive impact. ReKlame Health considers several factors to ensure a fair and competitive offer when evaluating compensation packages. These include the scope and responsibilities of the role, the candidate's work experience, education, and training, as well as their essential skills. Internal peer equity is also examined to maintain balance within the organization. Additionally, current market conditions and overall organizational needs are crucial in shaping the final offer. Each aspect is thoughtfully reviewed before extending an offer, ensuring a comprehensive and equitable approach. ReKlame Health is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive and inclusive environment for all employees. If you're hungry for a challenge in 2025, love solving problems, and want to be a part of something transformational, we'd love to hear from you! Learn more about us at ********************* *We never ask for money or sensitive personal information during the job application process. If you receive an email or message claiming to be from us that requests such information, please do not respond and report it as a scam.

We are a leading financial platform, building the future of payments, shopping, and banking-a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia's fastest-growing marketplace. We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country's leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing-we are transforming Latin America's financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia. But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day. About the Role This is where you come in. Below, you'll find what this role is all about the impact you'll drive, the challenges you'll tackle, and what it takes to thrive at Addi. If you're ready to be part of something big, keep reading. What's the mission you'll drive Efficiently manage debt recovery while providing personalized support to facilitate payments and foster responsible financial habits among customers. Through high-quality service, you will encourage customers to prioritize their payments with Addi over other obligations. You will be responsible for meeting quality, productivity, and recovery goals, resolving customer needs on the first contact through available channels. For complex cases, you will escalate situations and conduct careful follow-ups, ensuring an exceptional customer experience in every interaction. What you will do * Manage customer interactions via chat, calls, and emails, offering personalized support to facilitate payments and encourage financial responsibility. * Ensure efficient portfolio recovery, analyzing customer data and identifying opportunities to improve internal processes. * Provide solutions tailored to customer circumstances while maintaining a customer-centric approach. * Maintain an Index compliance rate above 90%, including response times, first-contact resolution, and productivity metrics. * Guarantee secure handling of financial and confidential customer information, reporting any risk-related incidents to prevent economic, legal, or reputational losses. * Adhere to internal policies and industry regulations related to collections management. * Analyze collections performance metrics and provide insights to enhance recovery strategies. * Identify customer trends and propose process improvements to optimize efficiency. * Collaborate with internal teams to refine collection strategies and implement data-driven decision-making. What we're looking for * Customer-Centric Negotiation & Conflict Resolution * Balances the business need for debt recovery with a deep commitment to the customer experience (CX) and fair treatment. Demonstrates strong negotiation and mediation skills to reach mutually beneficial payment agreements. * Demonstrated Achievement: Proven track record of high-performance in a collections or customer service role, managing multi-channel interactions (phone, chat, email). Experience in achieving collections targets while maintaining a high customer satisfaction (CSAT) score or minimizing escalations. * Application: Will be responsible for efficiently handling complex or difficult customer conversations, turning potentially negative experiences into resolutions that protect both the customer relationship and the company's financial health. * Analytical Problem Solving & Process Optimization * Possesses an analytical mindset and ownership mentality to not just solve immediate customer issues, but to identify the root cause and propose lasting process improvements. * Demonstrated Achievement: Experience with collections management tools and CRM systems (e.g., Salesforce, Kustomer, or similar) for case tracking, and the ability to interpret data, identify trends, and generate reports for process optimization. Proven ability to solve problems efficiently, prioritizing first-contact resolution. * Methodically analyzes collections data to pinpoint friction points in the customer journey or collections process, translating data insights into actionable recommendations that increase recovery rates and operational efficiency. * Fintech Adaptability & Operational Excellence * Thrives in an agile, fast-moving startup environment. Demonstrates a strong ability to adapt quickly to rapidly changing strategies, tools, and processes, taking full ownership of their workflow from start to finish. * Experience working in a fast-paced, high-volume environment where prioritization and quick learning were critical. Has a history of successfully implementing new tools or adapting to significant process changes with minimal supervision. * Proactively masters new collections technology, adapts swiftly to regulatory changes or new product launches, and actively contributes to the continuous improvement of the collections playbook. * Clear & Empathetic Communication * Exceptional verbal and written communication skills characterized by clarity, conciseness, and empathy. The ability to structure complex information into easily digestible and professional communications. * Demonstrated Achievement: Excellent track record in crafting clear, concise emails and reports, and the ability to effectively explain complex financial or technical topics to non-technical customers (and internal stakeholders). * Provides crystal-clear communication on payment plans and account statuses, reducing customer confusion and disputes. Collaborates effectively across teams (Risk, Legal, CX) to coordinate complex case resolutions. Why join us? * Work on a problem that truly matters - We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services. * Be part of something big from the ground up - This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won't just be an employee-you'll be an owner * Unparalleled growth opportunity - The market we're tackling is massive, and we're growing faster than almost any fintech lender at our stage. If you're looking for a high-impact role in a company that's scaling fast, this is it. * Join a world-class team - Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it-and we want you to be a part of it. * Competitive compensation & meaningful ownership - We believe in rewarding our talent. You'll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth. How the hiring process looks like We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here's what our process looks like: * Step 1: People Interview (30 min) A conversation with a recruiter to get to know you, your experience, and what you're looking for. We'll also share more about Addi, our culture, and the role. * Step 2: Technical Assessment (50 min, On-site) A live session with our team to evaluate your expertise in debt recovery through case-based negotiation, communication strategies, and data-driven decision-making. * Step 3: Business Case (60 min) You'll receive a realistic collections challenge to analyze customer situations, demonstrate negotiation approaches, and show how you would use data insights to optimize recovery strategies. We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.

We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred). This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities. What You'll Do Review and edit pre-bills in response to attorney and secretary requests. Apply retainer funds and process write-offs in compliance with firm policy. Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing. Research and resolve billing issues and respond to attorney/client inquiries. Review billing documentation for accuracy and finalize client invoices. Generate and distribute monthly billing reports. Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert. Maintain strict confidentiality in handling firm and client matters. Assist with special projects and provide support on legal or financial inquiries as needed. What You'll Bring 2-3 years of billing or accounting experience in a law firm required. Proficiency in Microsoft Office and familiarity with 3E preferred. Strong organizational skills and ability to handle high-volume billing. Excellent communication skills with attorneys, staff, and clients. Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert). High level of accuracy, discretion, and professionalism. What You'll Get Hybrid work flexibility. Heavily subsidized health insurance premiums. Firm-paid HSA contributions ($600-$1,200 annually). 100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage. Life Insurance & Long-Term Disability Insurance fully covered by firm. Employee Assistance Program (EAP). 401(k) - Traditional & Roth options from day one with discretionary firm match. Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts. ****************************

Job Description Title: Senior Billing Coordinator Salary: $75,000 - $90,000 Essential Duties and Responsibilities Review, edit and generate client invoices for assigned billing attorneys; work closely with assigned attorneys and administrative assistants in order to achieve goal of producing invoices in accordance with the fully executed engagement letters, billing guidelines and/or outside counsel policies; process bills through our billing system and, if required, submit electronically via the designated 3rd party e-billing system. Primary responsibilities include: Advise partners on existing client billing arrangements and assist with the monitoring/tracking of same. Meet with assigned attorneys to review unbilled time and ensure that status comments are up to date. Prepare bills based on the client's requirements and provide appropriate documentation and exhibits if needed. Submit invoices via electronic 3rd party e-billing system while meeting client requirements. Perform bill audits, review BIM for accuracy and process bills into the billing system. Research and respond to any attorney or client billing related inquiries. Work with collections team to review and resolve unpaid invoices. Follow-up with assigned billing attorneys when invoices are not returned for finalization. Education and/or Experience Bachelor's Degree preferred. 5 years previous experience

Job Description A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations. Responsibilities: Billing: Assist with client invoice processing, including submission to various e-billing systems. Support day-to-day billing and invoicing activities, ensuring accurate and timely processing. Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions. Troubleshoot billing system-related issues and escalate as needed. Assist attorneys and management with specialized billing arrangements for various clients. Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices. Input and modify time entries using Aderant EA Pro Billing Workspace. Create and deliver invoices to clients via mail or electronic means. Set up and manage accounts on third-party e-billing platforms. Provide billing, accounts receivable, and payment analysis to partners and clients. Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing. Assist with training new hires in billing processes and timekeeping systems. New Business Intake: Assist with client and matter intake processes, ensuring compliance with firm policies and procedures. Review and validate client/matter data for accuracy in Aderant and other firm databases. Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters. Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines. Provide support and guidance on conflict and risk management processes. Collections: Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices. Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances. Generate and distribute collections reports for attorneys and firm leadership. Assist in developing and implementing strategies to improve collections and reduce aged receivables. Communicate with clients regarding payment status and resolve disputes, as necessary. Requirements: 2-3 years of legal billing experience preferred. Knowledge and/or experience in electronic billing required. Proficiency in Microsoft Outlook, Excel, and report-writing software necessary. Experience with Aderant EA Pro Billing required. Strong organizational skills with attention to detail. Ability to work independently while collaborating with attorneys, staff, and clients. Many of our job openings can be viewed at ********************************************** IND-1

A growing medical supply company is seeking a detail-oriented and experienced Medical Billing Manager to lead and optimize its billing department. This full-time, on-site position involves overseeing the submission and tracking of insurance claims, resolving billing issues, and managing a small team responsible for billing and accounts receivable. The ideal candidate will have a strong background in medical billing and a deep understanding of insurance claims, denial management, and EMR systems-preferably Brightree. This is a hands-on role suited for someone who is organized, proactive, and ready to take ownership of front-end billing operations. Responsibilities Include: Overseeing the submission of clean and timely insurance claims Identifying and addressing rejected, denied, or unbilled claims Managing a team of billing and A/R staff and ensuring departmental efficiency Collaborating with the finance team to maintain accurate records Monitoring claim aging reports and improving collection timelines Maintaining compliance with billing regulations and company policies Ideal Qualifications: Proven experience in medical billing, preferably within the medical supply industry Familiarity with EMR systems; Brightree experience strongly preferred Knowledge of insurance terminology, claim workflows, and A/R processes Strong organizational, leadership, and communication skills Ability to manage a small team and implement efficient billing practices Additional Info: Full-time, on-site role in Brooklyn Hours: 9:00 AM - 5:00 PM Team environment with approximately 10 staff members This is a great opportunity for a capable billing professional to step into a leadership role within a growing company. Salary: $120k - $180k/Year To apply, please send your resume to *******************

Job Description Large global professional services firm seeks a Senior Revenue Coordinator to join their team. This role will be responsible for managing the office inventory and assisting the firm to achieve its financial targets by providing an efficient and commercially focused service, while providing innovative solutions to improve the management, engagement, and performance of the revenue lifecycle throughout the office, ensuring minimum exposure to locked-up inventory. Responsibilities: Managing the revenue lifecycle of a specified group of billing attorneys within the firm Establishing and maintaining strong internal and external client relationships Establishing frequent lines of communication, including regular meetings with billing attorneys and attorney support, to discuss Work-in-Progress (WIP) and Accounts Receivable (AR) in order to determine the most appropriate course of action and reduce inventory days Updating the billing attorneys on outstanding items which require action Ensuring compliance of all processes and systems throughout the revenue lifecycle against the relevant internal and external regulation and legislation, including Value-Added Tax (VAT), Criminal Finances Act Solicitor's Accounts Rules, and Money Laundering regulations Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information Qualifications: Possess excellent verbal and written communication skills Demonstrate knowledge of 3E, CMS, or similar legal accounting systems Display strong technology skills, including intermediate knowledge of MS Office and Excel A high school diploma, A-level standard, or equivalent A minimum of eight (8) years of experience working in a legal or professional services environment including exposure to billing, VAT, and disbursements IND-1