Accounts receivable specialist jobs in Pompano Beach, FL

🌟 We're Hiring! 🌟 Manufacturing Accounting Clerk Are you detail-oriented, organized, and passionate about numbers? Do you thrive in fast-paced environments and enjoy being part of a collaborative team? If so, we'd love to meet you! We're looking for a proactive Accounting Clerk to join our Finance team and help keep our operations running smoothly. This is a fantastic opportunity for someone with 2-5 years of bookkeeping or accounting experience, especially if you've worked in or around the manufacturing industry. 🔍 What You'll Do Handle Accounts Receivable & Payable with precision Support inventory tracking and reconciliation Assist with administrative tasks and office coordination Help maintain accurate financial records and contribute to a positive team culture 💡 What We're Looking For Strong attention to detail and a love for problem-solving Experience with accounting software (QuickBooks a plus!) Fluent in Spanish and English Familiarity with manufacturing environments is highly preferred A team player with great communication skills 🎓 Requirements High school diploma or equivalent (additional accounting coursework is a plus) Minimum 2 years of accounting or bookkeeping experience 📅 Ready to grow with us? If you're looking for a role where your skills matter and your contributions are valued, apply now and let's build something great together! 👉 Tag someone who'd be perfect for this role or DM us to learn more! #AccountingJobs #MiamiJobs #ManufacturingCareers #FinanceTeam #BilingualJobs #NowHiring #JoinOurTeam #AccountingClerk #Bookkeeping #CareerOpportunity

Vaco is hiring for Medical Credit Coordinators Hours: Monday - Friday, 8 AM - 5 PM Compensation: $18-$23hour Vaco is seeking a detail-oriented Medical Credit Coordinator to review and resolve credit balances on patient and insurance accounts. This contract role offers the potential for permanent placement based on performance. Key Responsibilities: Analyze and resolve patient and insurance credit balances. Identify overpayments and claim processing errors. Investigate benefit discrepancies and ensure accurate refunds or adjustments. Verify contracted rates and fee schedules for payment accuracy. Collaborate with collections and health plan teams to resolve issues. Maintain accurate records of investigations and outcomes. Qualifications: 1-2 years of experience in medical collections or health plan contracting. Knowledge of EOBs, eligibility verification, and patient benefits. Strong attention to detail and analytical skills. Experience with Medtrac or similar systems is a plus. Apply today if you're a detail-oriented professional looking to contribute in a dynamic healthcare environment! Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Bleacher Breaks is looking for full-time talent to host daily livestreams directed toward live auctions selling sports cards,coins,pokemon, etc. The ideal candidate can communicate, entertain, and engage customers/viewers in a livestream. Responsibilities: Host and lead live auctions Drive sales through enthusiastic and informed product presentation Engage with viewers in real-time to answer questions, provide insights, and maintain high energy Accurately represent the value, rarity, and appeal Assist with pre-stream preparation and post-stream follow-up as needed Collaborate with marketing and operations teams to optimize stream success Qualifications: Exceptional verbal communication and on-camera presence Strong sales skills and a natural ability to connect with a live audience Understanding with collectibles or willingness to learn Ability to multitask in a fast-paced, live environment Prior experience in sales is a plus Highly dependable, punctual, and detail-oriented About Us Bleacher Breaks is an innovative and well known Sports card,Pokémon, Coin breaking business located in Boca Raton, Florida. Bleacher Breaks is an established company in the the sports card breaking sector that connects with customers through social media and the live auction platform. Our work environment includes lively office atmosphere, inclusive culture, and flexible working hours. See us in action: ******************************************* Find us on social: *****************************************

Job DescriptionJob Title: Senior Accounts Payable Specialist Job Type: Full-Time Reports To: Accounts Payable Supervisor Company: LPL Solar LPL Solar is a leading self-perform solar EPC (Engineering, Procurement, Construction) company headquartered in Fort Lauderdale, Florida. We serve utilities and large Independent Power Producers (IPPs) across the U.S., delivering over 20 GW of solar construction experience through more than 200 completed projects across thirteen states and Ontario, Canada. Position Overview: We are seeking an experienced and detail-oriented Senior Accounts Payable Specialist to join our fast-paced accounting team. This role plays a lead function within the Accounts Payable department, responsible for performing more complex tasks such as final approval of credit card transactions, vendor onboarding, and monthly reconciliations. The senior specialist also supports the Accounts Payable Supervisor and may guide or review the work of team members. The ideal candidate has senior-level A/P experience, is highly organized, and has a high level of accuracy. Key Responsibilities: Assist weekly accounts payable run using Sage 300 Select and prepare invoices for weekly A/P run for Accounts Payable Supervisor to pay Review and match invoices, lien waivers, and releases of liens for payment accuracy and timing Final reviewer for AMEX and Comdata credit card transactions to ensure proper coding to department budgets Oversee monthly reconciliation of corporate cards and ensure accurate posting of payment and accounting dates Manage employee receivables for personal charges on corporate cards and communicate repayment instructions to cardholders Perform vendor setup: collect and verify documentation (e.g., W-9s) in compliance with GAAP Ensure adherence to accounting standards and internal controls. Assist with audits by preparing and organizing the required documentation Review and export invoices, ensuring accuracy and completeness of all key details including vendor name, invoice number, payment amount, payment date, and accounting date Assist Accounts Payable Supervisor with reporting and other A/P-related duties Skills & Qualifications: Exceptional attention to detail and high level of accuracy and efficiency Proficient in Microsoft Office Suite and construction accounting systems (Sage 300 preferred) Extensive knowledge of accounts payable processes and specialty contractor accounting practices Education & Experience: Minimum 4 years of A/P experience, with at least 3 years in construction accounting Senior-level A/P experience required Must be able to work on-site full-time at LPL Solar's Fort Lauderdale headquarters Powered by JazzHR u3FvvB3NBR

Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society. We have an excellent opportunity for an Accounts Payable Lead in our Deerfield Beach, Florida office. This salaried non-exempt position reports to the Accounting Services Manager. The primary function of this position is to Lead the Account Payable Clerk team and assist with processing invoices, prepare checks for payment, and maintain proper control of all areas of the payable group within company guidelines. This requires broad knowledge and understanding of various accounting and finance functions. Responsibilities include, but are not limited to, the following: Responsibilities * Verify receipt, price and quantity of all products and services received; code and input outstanding invoices into systems (DataStream & SAP) for payment; and verify computer batch reports for input accuracy. * Reconcile statements, handle vendor concerns, and maintain files for all accounts. * Proof, correct, and post all invoices entered directly into payables systems. * Review vendor statements for past-due invoices and/or credits and follow up as necessary. * Generate various spreadsheets and reports for month/year end. * Match checks with invoices and prepare for mailing. * Maintain working relationships with internal and external contacts. * Evaluate compliance of vendor agreements and reconcile all dispute notifications from vendors against existing agreements. * Serve as a backup to other Accounts Payable Clerk in their absence. Qualifications * Excellent communication skills with professional decorum, oral and written. * Excellent organizational skills with the ability to prioritize responsibilities. * Excellent customer service skills to be utilized internally and externally. * Proficient in Microsoft applications (Word, Excel, Outlook, PowerPoint, etc.) * High School diploma, or equivalent, plus 1-3 years job related experience. * Good mathematical and analytical skills to anticipate problems and provide solutions. * Positive attitude to achieve goals and deliver results. Success begins with hiring the right people to collaborate with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years. Interested, qualified applicants may apply for this position by submitting their resume online at ***************************************** Learn more about us at ********************* EOE/AA‐M/F/H/V

Department: Accounting Job Title: Account Payables Specialist FLSA Status: Exempt Reports to: Financial Controller Supervisor: No Company Overview: Global Engine Maintenance LLC, established in 2009, is an FAA-accredited company specializing in the maintenance and repair of CFM56-3, -5B, and -7B engines. We are a high-performance FAA 145/EASA Certified Repair Station, providing innovative solutions and exceptional customer service to airlines and aviation organizations worldwide. Job Summary: As the AP Specialist, you will be responsible for performing and overseeing all activities related to vendor payments, expense tracking, and invoice management. You will ensure accuracy, timeliness, and compliance in processing payables and maintaining financial records in alignment with company policies and GAAP standards. This position plays an essential role in supporting the Accounting Department's efficiency, maintaining vendor relationships, and contributing to accurate financial reporting for Global Engine Maintenance. Duties & Responsibilities: 1) Accounts Payable Operations Review, verify, and process vendor invoices and employee reimbursements accurately and timely. Match invoices with purchase orders and receiving documentation, ensuring proper approvals. Prepare and execute weekly and monthly check runs, ACH, and wire payments. Maintain vendor records, ensuring accurate setup, W-9 collection, 1099 preparations and compliance with IRS requirements. Reconcile vendor statements, identify discrepancies, and resolve billing or payment issues promptly. Ensure timely entry of expenses and correct coding to general ledger accounts and cost centers. 2) Month-End and Financial Support Assist with month-end closing activities related to AP, including journal entries and accruals. Reconcile Accounts Payable subledger to the General Ledger and research variances. Support the preparation of internal reports and audit schedules. Collaborate with the accounting team to ensure timely and accurate financial reporting. 3) Compliance and Continuous Improvement Maintain documentation in compliance with company policies and internal controls. Support internal and external audit requests related to payables and disbursements. Recommend process improvements to enhance accuracy, efficiency, and automation in the AP function. Ensure adherence to GAAP and company accounting procedures. 4) ERP and Reporting Systems Accurately enter and maintain AP data within Quantum ERP (or equivalent system). Prepare Excel-based reconciliations and analyses to support management review. Assist in testing and implementing ERP updates and process enhancements. 5) Collaboration and Communication Partner with Purchasing and other departments to resolve discrepancies and maintain workflow accuracy. Provide excellent customer service to internal departments and external vendors. Support the Senior Accountant and Controller with special projects as needed. Education and Experience: Bachelor's degree in accounting, Finance, or a related field preferred (associate degree with relevant experience accepted). 2-4 years of accounting experience with a strong focus on Accounts Payable. Experience with ERP accounting systems (Quantum preferred). Knowledge of GAAP and basic accounting principles required. Aviation or MRO industry experience is a plus. Skills: Minimum knowledge, skills, abilities, and competencies include but are not limited to: • Good written and verbal communication skills with efficient leadership abilities. Language - English, business proficiency. Strong attention to detail and accuracy in data entry and reporting. Solid understanding of accounting processes and cash applications. Excellent organizational and time management skills. Knowledge of Microsoft Excel (VLOOKUP, formulas, pivot tables). Ability to multitask and meet deadlines in a fast-paced environment. Commitment to confidentiality and professionalism. Physical Requirements & Work Environment: Standing, walking, bending Lift up to 50 lbs Exposure to chemicals Work near industrial equipment

Job Title: Senior Accounts Payable Specialist Reports To: Controllers Type: Full-Time | Onsite | Non-Exempt Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike. POSITION SUMMARY The Senior Accounts Payable Specialist is responsible for overseeing the full cycle of accounts payable processes, ensuring timely and accurate processing of vendor invoices, payments, and reconciliations. This role serves as a subject matter expert within the AP function, supporting process improvements, internal controls, and compliance initiatives. The Senior AP Specialist works closely with the Controllers and other departments to maintain strong financial accuracy and vendor relationships. Requirements KEY RESPONSIBILITIES Process accounts payable for various entities, vendors, and cost types (including, but not limited to: farm-related costs, utilities, rent, transportation, fuel and parts and repairs). Sort and 3 way match invoices with their respective purchase order & other supporting documentation. Assemble check backup (invoice, PO, quote, BOL, approval, etc.) with printed checks and control the physical mailing of paper checks along with the filing of completed stubs, approvals, and supporting documentation. Compare the invoices to purchase orders, prices, terms of payment and other charges. Ensure bills are paid in a timely and accurate manner. Facilitate payment of invoices by tracking due dates and downloading/requesting invoices when applicable. Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted. Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements. Allocate monthly credit card transactions and collaborate with other AP team members to complete monthly statement reconciliation. Understands how to allocate expenses based on the company's costing structures for multiple entities. Adheres to laws, internal policies, and financial standards for all payment transactions. Ensures that the company adheres to tax compliance, fraud prevention, and accurate record-keeping for audits. Establish and maintain relationships with new and existing vendors. Maintain filing of vendor contracts/agreements. Provide supporting documentation for audits. Maintain confidentiality of organizational information. QUALIFICATIONS Associate or Bachelor's degree in Accounting, Finance, or related field preferred. 4+ years of Accounts Payable experience. Solid understanding of basic bookkeeping and accounts payable principles. Must be able to follow standard filing procedures. Experience with ERP systems. Proficient in Microsoft Excel and other accounting-related software. Exceptional attention to detail, organization, and time management skills. Strong communication and problem-solving abilities. Ability to work in a fast-paced environment and meet deadlines. WORKING CONDITIONS Office environment with frequent use of computers, calculators, and standard office equipment. May occasionally require extended hours during month-end, quarter-end, or year-end close periods. Interactions with vendors, internal departments, and external auditors. Fast-paced, deadline-driven finance environment. PHYSICAL REQUIREMENTS Ability to sit for extended periods while performing data entry and accounting tasks. Ability to lift/move office supplies or files up to 25 lbs occasionally. Manual dexterity for operating computers, calculators, and office equipment. COMPANY BENEFITS/PERKS 401(k) Health, Dental, Vision Insurance and more Paid Time Off (PTO) The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.

Here at Clinical Care Medical Centers, we are in need of a Billing Manager with in-depth knowledge of Procedural Coding, identifying appropriate ICD-10 coding based on CMS/HCC categories, CPT, HCPS CMS 1500 FORM, HEDIS, MRA, Super Bill, Electronic Claims Submission and Clearing House Operations, EOB and payments, denials and appeals, Billing, Collections and Appeals processes and Medicare and Medicare Advantage billing methodology and processes. QUALIFICATIONS/EDUCATION: Certified Professional Coder Certification Bi-lingual English/Spanish preferred; must be able to read, write and speak English. 3+ years of experience in Managing a Medical Billing Department. Moderate computer knowledge: MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email. Strong people skills; independent decision making and customer service oriented. Strong Organizational Skills Credentialing experience, preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Review medical records to identify if appropriate ICD-10 coding based on CMS/HCC categories is correct for billing purposes Create and submit insurance claims to different insurance companies Process patients' billing, statements, reimbursement claims, post transaction and data Proper documentation to different level of appeals base on insurance denials Communicating with insurance compliance for claim(s) payment/rejections Submission of Doctor's application(s) for credentialing to insurance company(ies) as well as hospitals Collects patient payments with by mail or via telephone and ensure payments are properly recorded and processed Assist Practice Administrator in updating practice or Doctor's license(s)including but not limited to county, city and CLIA as well as distributing HEDIS/MRA reports to multiple providers Assist in the balancing of copays and Insurance payments for other service facilities Transmit Financial Report to Accountant Review A/R regularly and take the necessary collection action Ensure HEDIS Claims Tracking and Reporting Posting payments via ERA and manual posting of all Medicare, Medicaid and Third-Party Payers Review accounts for possible assignment and make recommendations to the practice administrator Performs other duties as assigned. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Proper review and timely processing of all guest and group billing. ESSENTIAL FUNCTIONS: Compile, create and reconcile group accounts. Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt) Obtain Catering Management approval prior to sending out Invoices to client. Filter client responses and disputes while coordinating the revisions of final group bills. Ensure proper group methods of payment and authorize or collect estimated balance. Monitor and collect on future groups deposit schedules. Regularly follow-up on previously sent bills to ensure timely collection of payments. Answer, research and respond to all direct hotel guest billing inquires via phone and email. Represent the Accounting Department at weekly resume and occasional pre-convention meetings. Attend Monthly aging and weekly upcoming groups meetings with Credit Manager. Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed. Assist all other departments with general group and guest accounting requests. Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: Maintain an open line of communication between guests, associates and management. Assist office in any other administrative duties as needed. Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. Ability to read, listen and communicate effectively in English. Must have knowledge of general accounting procedures, specifically those related to accounts receivable. Should know about the relevant computer applications. Must be proficient in contract terminology. Must be organized and pay attention to detail and accuracy. Should use their discretion, maintain guest confidentiality and be honest. Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Accounts Receivable & Trust Analyst at Kelley Kronenberg Law firm! We're seeking an experienced Accounting professional with eexperience in Accounts Receivable and/or Trust account maintenance to join our finance team. In this role, you'll monitor trust account receivables, ensure compliance with legal and regulatory standards, and drive financial accuracy across all client accounts. This position is ideal for a detail-oriented professional with a strong foundation in billing and trust accounting, particularly in a legal or professional services setting. This position will work out of our Coral Gables Office. Core Responsibilities: * Prepare, submit, and track client invoices for assigned attorneys * Reconcile trust accounts and manage aging receivables * Maintain client billing records, fee structures, and matter databases * Support attorneys and clients with billing inquiries and reporting * follow-up with clients on outstanding invoices * Analyze financial trends and recommend process improvements Qualifications: * Bachelor's degree in Accounting, Finance, or related field * 2+ years of experience in trust accounting, billing, or AR * Prior experience in a law firm or professional services setting * Strong knowledge of trust account compliance standards * Proficiency in Excel and accounting software * Excellent communication, problem-solving, and organizational skills What We Offer: * Competitive compensation and full benefits * Collaborative, team-oriented culture * Opportunity to grow in a stable, well-respected legal organization * Exposure to complex billing processes and high-level financial operations To apply, submit your resume.If you know someone who fits this role, please feel free to share.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express. **Job Responsibilities:** + Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment. + Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns. + Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution. + Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations. + Maintain high level of integrity to work with customer information and meet compliance requirements. + Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations. **Minimum Qualifications:** + Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. + Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. + Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics. + Passion for consultative support, recommending products or solutions tailored to each Card Member. + A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact. + Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive. + A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations. **Preferred Qualifications:** + Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment. **Additional Requirements:** + Flexibility to work anytime between 8:00am-12:00pm (midnight), including weekends + Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. + Shift differentials for nights and weekends are provided. + Candidates must be flexible as shifts will be provided during the training period. + Location: 1500 NW 136th Ave, Sunrise, FL 33323 **Qualifications** Salary Range: $20.00 to $24.00 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Credit **Primary Location:** US-Florida-Sunrise **Schedule** Full-time **Req ID:** 25019932

Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner. What You'll Do: Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise Ensure efficient cash reconciliations and reporting Meet and exceed collections goals with both individual and team targets Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience. What You'll Bring Excellent communication skills, verbal and written Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone Proficient with Excel Analytical Skills Ability to work with a large and diverse team What We Offer: Enjoy flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

Job Description FUNCTION/OVERVIEW: This position will focus on accuracy in reviewing and assessing insurance denials or returned claims. Must be able to communicate with insurance companies and clients from a resolution based perspective. This communication should be focused on acquired knowledge, insurance carrier guidelines, company policies & procedures, research and collection efforts. In addition to following up on claims, the collection specialist will be responsible for sending out medical records and writing appeals for denials to the insurance companies. PRIMARY DUTIES/RESPONSIBILITIES: Promote the mission, values and vision of the organization. Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements. Accurately and thoroughly enters data / notes into the electronic system for follow up. Assists with follow up on claims processed to ensure payment to the agency. Works directly with payers to verify client eligibility and client payment responsibility including co-pays, deductibles, co-insurance, and/or out of pocket maximums. Assists as needed with follow-up on insurance denials, appeals, and reconsiderations. Assists as needed with all billing tasks and functions related to insurance, grant, and client billing. Responsible for investigating insurance rejected claims and the re-processing of denied claims and/or appeals of denied or underpaid claims. Identify denial patterns, as well as notifying senior management of payment delay issues. Contacts insurance companies regarding outstanding accounts. QUALIFICATIONS REQUIRED: High School Diploma or GED equivalent with combination of education and work experience, required; Bachelor's degree, preferred. Minimum of two (2) years' experience in Substance abuse Billing, Coding and Collections. Knowledge of Third Party payers, billing requirements and reimbursement methods; knowledge of medical terminology. Knowledge of claims reimbursement and collection efforts for the field of Substance Abuse treatment. Relevant computer software and hardware applications proficiency - Word, Excel, PowerPoint, Outlook, Electronic Medical Records, Billing Systems and/or other scheduling applications; KIPU preferred, Collaborate MD SKILLS: Strong communication skills, both written and verbal. Ability to work independently, as well as part of a team. Manage multiple tasks and set priorities. Ability to handle highly sensitive and confidential information. Ability to work in a fast-paced, high-energy environment. Excellent interpersonal and customer-facing skills. Ability to work accurately, with attention to detail.

Collections Specialist-Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL Hourly: $26.00 - $29.00 ** Eligible for performance Bonus** Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year U.S. Overall Florida Trend Magazine - 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Qualifications Associate's degree (preferred) 3+ years in behavioral health out-of-network billing Knowledge and experience with CollaborateMD EMR and billing software programs ***Must have Provider Collections Experience*** Experience with ABA therapy preferred Willingness to submit to drug and background screenings Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.

All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment. Position Summary The Collections Specialist I is responsible for managing and recovering outstanding accounts receivable for All Star Healthcare Solutions. This entry-level role focuses on contacting clients, verifying account details, and ensuring timely payment of invoices while maintaining positive relationships with customers and adhering to compliance standards. Key Responsibilities Monitor assigned accounts to identify overdue balances and ensure timely collections. Contact clients via phone, email, or mail to request payment and resolve billing issues. Negotiate payment arrangements and set up alternative payment plans when necessary. Maintain accurate and detailed records of all collection activities in the company's system. Collaborate with internal teams (billing, sales, and compliance) to resolve discrepancies. Respond promptly to client inquiries regarding invoices, statements, and account status. Prepare and submit regular reports on collection progress and outstanding accounts. Ensure compliance with company policies, HIPAA regulations, and federal collection laws. Qualifications Education: High school diploma or equivalent required; associate degree in business or finance preferred. Experience: 1-2 years of collections, accounts receivable, or customer service experience (healthcare or staffing industry experience a plus). Skills: Strong verbal and written communication skills. Ability to negotiate and resolve conflicts professionally. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office Suite and familiarity with accounting software. Knowledge: Basic understanding of billing processes and healthcare compliance regulations. Core Competencies Customer-focused approach with empathy and professionalism. Ability to work independently and as part of a team. Strong problem-solving and time management skills. Why Join All Star Healthcare Solutions? Collaborative and supportive work environment. Opportunities for growth within the finance and revenue cycle teams. Comprehensive benefits package and competitive compensation. Company Awards All Star Healthcare Solutions Achieves Top Workplaces USA Recognition - All Star SIA Largest Healthcare Staffing Firms in the US SIA Largest Staffing Firms in the US SIA Best Staffing Firms to Work For Modern Healthcare Best Places to Work in Healthcare Sun Sentinel Top Workplaces in South Florida South Florida Business Journal Business of the Year Finalist ClearlyRated Best of Staffing Client & Talent Satisfaction Awards Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All Star Healthcare Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee's ‘at-will' employment relationship with the company. All Star Recruiting Locums, LLC and affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, age, or any other category protected by law

Job DescriptionDescription: All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources. Position Summary: An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. This is a 100% on-site position. Essential Duties and Responsibilities: Review and analyze customers' A/R aging reports to identify past due accounts. Communicating effectively to the customers by notifying them on any upcoming or past due payment dates. Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system. Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship. Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters. Recommend appropriate changes to customers' credit limits, payment terms, and payment plans. Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager. Collaborate with the Credit Manager on accounts that must be placed on hold. Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution. Perform all other duties as assigned by the Manager. Adhere to company policies and procedures. Experience: 1-3 years related experience and/or training in collections. Skills: Must be a self-starter with the ability to work independently. Must demonstrate strong interpersonal and collaborative skills. Must demonstrate strong time management skills. Excellent written and verbal communication skills, in both English and Spanish. Strong planning, organizational, and execution skills. Ability to set goals and meet deadlines. Must provide excellent customer service and display a professional attitude to both external and internal customers. Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner. Possess a proactive and positive team approach to problem resolution. Able to establish strong working relationships with co-workers and management. Ability to apply common sense understanding to carry out instructions furnished in written and oral form. We have excellent benefits which include: Medical, Dental, and Vision insurance partially sponsored by the company. Company-sponsored Life Insurance and Short-term disability coverage. 401K program with company matching. Paid Holidays. PTO and Vacation. Weekly discretionary bonus - based on productivity. Requirements:

Job Details West Palm Beach, FL $20.00 - $22.00 Hourly DayDescription Insurance Collection Specialist The Insurance Collections Specialist is a member of the Revenue Cycle Management Team and is responsible for the collection of outstanding account receivables from existing insurances and all other related collections tasks in an effort to resolve billing issues and reduce account receivables. RESPONSIBIITIES & JOB FUNCTIONS Serve as primary contact for all inbound and outbound insurance calls regarding insurance balance inquiries, claims processing, insurance updates and payment collections. Initiate outbound and receive inbound calls to insurances in an effort to collect outstanding balances and understand and address any account/payment issues such as demographic and insurance updates. Input and update insurance account information and document calls and payments. Post payments to medical billing software accurately and timely. Weekly and monthly reconciliation of payments received and deposited. Identify issues attributing to account delinquency and discuss them with management. Review and monitor overdue accounts and all applicable collection reports. Provide timely follow-up on payment arrangements. Mail correspondence to insurances to encourage payment of delinquent accounts. Special Projects: Other duties as required to support and enhance our customer/insurance facing activities. SKILLS / REQUIREMENTS The ideal candidate for this position will have two (2) years' experience in insurance collections in Behavioral Health and/or Substance Use Disorder with direct interaction with a large insurance base, both out of network and in network. Ability to remain calm and professional while disputing denials and underpayments. Strong communication and interpersonal skills with an emphasis on the ability to work effectively over the telephone. Ability to work independently and to adapt to a fast-paced environment. Must possess attention to detail with an eye for accuracy. Outstanding organizational skills. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Proficiency in Microsoft Office (including Excel and Outlook). Experience in Sunwave is a plus. Experience with Insurance Portals is required. Basic understanding of Behavioral Health and Substance Use Disorder billing claims submission process and working with insurance carriers preferred. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: insurance portal: 1 year (Required) Ability to Commute: Palm Springs, FL 33406 (Required) Work Location: In person

The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay. NATURE OF WORK Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers. KEY RESPONSIBILITIES · Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence. · Prepare the information for computer input regarding billings and billing adjustments to accounts. · Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments. · Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints. · Serve as backup cashier as needed. · Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes. · Maintain financial and other reports related to uncollected charges and collections. · Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner. · Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges. · May have preliminary discussion with customers regarding: payment schedules and arrangements · Acquire proper authorization for adjustments to water bills when appropriate · Work effectively with employees, supervisors and the general public · Must be able to work independently within the City's policies and procedures · Operate a variety of general office equipment · Perform other duties as assigned. KNOWLEDGE, ABILITIES AND SKILLS. · Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division. · Considerable knowledge of the principles and practices of public and business administration. · Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts) · Knowledge of public relations · Ability to exhibit excellent customer service skills in a positive and effective manner · Some knowledge of basic accounting principles and bookkeeping procedures, and practices · Some knowledge of the operation of water, sewerage, and waste collection systems · Knowledge of computer operations · Strong attention to detail and accuracy with numbers · Ability to write short emails, memos, and other types of communications · Ability to treat information with confidentiality · Ability to communicate effectively, verbally and in writing · Ability to prepare daily, weekly, monthly reports on revenue collected, as needed · Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems EDUCATION · Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business. EXPERIENCE AND TRAINING · Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent · Maintaining taxes and databases associated information · Working with computer systems and Excel spreadsheet experience · Related experience can substitute for education on a year-for-year basis PHYSICAL DEMANDS AND WORKING ENVIRONMENT While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet. Employment At-Will Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it. Equal Employment Opportunity/EEO The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express. Job Responsibilities: * Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment. * Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns. * Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution. * Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations. * Maintain high level of integrity to work with customer information and meet compliance requirements. * Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations. Minimum Qualifications: * Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. * Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. * Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics. * Passion for consultative support, recommending products or solutions tailored to each Card Member. * A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact. * Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive. * A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations. Preferred Qualifications: * Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment. Additional Requirements: * Flexibility to work anytime between 8:00am-12:00pm (midnight), including weekends * Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. * Shift differentials for nights and weekends are provided. * Candidates must be flexible as shifts will be provided during the training period. * Location: 1500 NW 136th Ave, Sunrise, FL 33323 Salary Range: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions