Accounts receivable specialist jobs in Tempe, AZ - 532 jobs

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution! Adecco is currently assisting one of its clients in their search for a Collections Specialist in Tempe, AZ! Pay rate: $19/hr Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume! Our ideal candidate for this Collections Specialist must have/must be able to: Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept. Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally. Determine cause of delinquency and best course of action to assist delinquent customer. Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system. Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable. Order updated credit bureau report or initiate skip tracing process in accordance with established standards. Review files from Loan Services in accordance with established standards, if applicable. Initiate deferrals on accounts based upon written policy guidelines. Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards. Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures. Ensure that appropriate letters are sent to debtors. Process customers payments through electronic draft, if applicable. Process account maintenance transactions according to established guidelines Education/Certification Requirements: High School Diploma or GED Experience requirements for this Collections Specialist: Collections experience required or bilingual (Spanish) customer service experience required Strong communication skills Good decision-making and problem solving skills Proficient with MS Office Suite Ability to work as part of a team Must have flexible schedule Bilingual is a plus Note: This role is On-Site; thus, open to candidates near/in/around Tempe, AZ! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Tempe, AZ APPLY NOW for instant consideration! Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Medix Healthcare - Patient (A/R) Specialist 📍 Phoenix, AZ 85016 💲 $18-$21 per hour 🕗 Monday-Friday | 8:00 AM - 5:00 PM We are seeking a detail-oriented and customer-focused Patient A/R Specialist to join our team. This role is responsible for handling inbound patient calls, resolving patient balance inquiries, and ensuring accurate and timely collection of outstanding self-pay balances. Job Summary The Patient A/R Specialist serves as a primary point of contact for patients regarding billing and account questions. This role requires an investigative mindset to research account issues, explain balances clearly, resolve discrepancies, and collect payments while maintaining excellent customer service in a high-call-volume environment. Qualifications Required: 1-2 years of experience in self-pay billing, billing customer service, or collections Working knowledge of EOBs (Explanation of Benefits) Experience working within EMR systems (NextGen a plus) Strong customer service and communication skills Computer literate with the ability to navigate multiple systems and screens simultaneously Detail-oriented with strong problem-solving and investigative skills Preferred: Experience using NextGen EMR Ophthalmology billing experience Bilingual in Spanish Key Responsibilities Answer inbound patient calls and assist with detailed account and billing inquiries Investigate outstanding balances and determine why claims were not processed or paid correctly Follow up with patients to ensure self-pay balances are resolved Take payments over the phone and set up payment arrangements when needed Ensure patient statements are sent daily with accurate and updated information Work accounts toward external collections after all internal collection efforts are exhausted Research patient credits and coordinate with accounting to process approved refunds Process bankruptcy notices according to company policy Update and correct patient demographic information to ensure clean statements Maintain detailed documentation of all patient interactions Handle a high call volume of approximately 300 calls per week (60 calls per day) Schedule Monday - Friday 8:00 AM - 5:00 PM No weekends

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we're redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services-including mortgage, title, escrow, homeowner's and title insurance-all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that's shaping the future of the industry, apply to join our outstanding team. Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Scottsdale, AZ, as an Accounts Payable Lead. This position is hybrid working out of the Scottsdale Operations Center. Job Details Position Summary: Provides financial and administrative support by ensuring payments are completed. Processes, verifies and reconciles invoices according to established policies and procedures in an efficient, timely and accurate manner. AP Lead is the point person on the team for divisions to ask questions, solve complex vendor issues and questions, maintaining our payment schedule to ensure vendors are paid accurately and on time, and managing the direct reportsteam work loads. Ensure that all invoices are properly allocated loan-level, as appropriate, and to the underlying divisional branches. Responsibilities: * Train new hires in all areas of Accounts Payable * Perform and/or assist with weekly check runs and ACH * Void and reissue payments * Run Positive Pay in secure bank portals * Update the AP Project list for direct reports and distribute new projects as they develop * Work closely with vendors to reconcile outstanding agings or when problems arise * Point person to answer questions from management, divisions and Accounting team members regarding problem invoices, agings, miscodes and process issues * Special projects as assigned * Timely code invoices to the proper general ledger account and cost center and ensure proper approvals * Positive pay validation; research and resolution for exceptions * Update/maintain accounts payable procedures * Accounts payable month end close Job Requirements Qualifications: . * A minimum of 5 years of accounts payable experience required, preferably in a mortgage bank, homebuilding, or construction organization Skills: * Exposure to mortgage or escrow, title and closing process for real estate transaction desired * Familiar with vendor payment processes and procedures * Work in a fast pace environment (Approx. process 500+ invoices per week) * Highly organized and able to work independently * Adaptable and flexible working style; ability to quickly adjust to changing priorities * Maintains ownership of processes within area of responsibility * Strong attention to detail * Strong communication and listening skills; able to articulate ideas/issues, improve and document business processes Physical Requirements: * May be sedentary for extended periods, 4 or more hours per day * Visual acuity for detailed computer work * Using fine motor skills for tasks requiring precision such as typing Position is hybrid (not fully remote) and located in Scottsdale, Arizona Want to know what it's like working at Tri Pointe Homes? Click here to see what our employees have to say: Great Place to Work Certified Company Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position. This policy applies uniformly to roles where sponsorship cannot be accommodated to ensure consistency and fairness in our hiring process. At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company's strength relies on the diversity of the team and the unique, innovative ideas everyone contributes. Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices. We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.

The Accounts Payable (AP) Lead is responsible for overseeing and managing the accounts payable process, ensuring accuracy, compliance, and timely processing of invoices and payments. This role serves as a resource for the AP team, provides guidance, and liaises with internal departments and external vendors to maintain smooth operations. Job Responsibilities: · Approve AP Clerk invoices and ensure accuracy. · Enter miscellaneous invoices into the system. · Create new vendor profiles and maintain accurate vendor information. · Monitor AP aging reports and address outstanding items. · Maintain Vendor Certificates of Insurance (COIs). · Perform vendor statement reconciliation and resolve discrepancies. · Review payment journals for accuracy. · Balance Purchase Receipt/Purchase Invoice Balances. · Liaise with other departments to ensure correct pricing contracts for vendors · Assist in W-9 tracking and 1099 Reporting · Assist with renewals of fleet insurance and registration · Serve as a resource for the AP team, answering questions and providing guidance. · Handle assignments from the Controller as needed. Qualifications: · Strong knowledge of accounts payable processes and best practices. · Proficiency in accounting software (experience with Business Central preferred) and Excel. · Excellent organizational and communication skills. · Ability to manage multiple priorities and meet deadlines. · Experience in vendor relations preferred. Benefits: Bi-Weekly pay Comprehensive benefits package. 401k Paid Time Off Paid Holidays

Benefits: Salary- $28.00-30.00 an hour Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events ESSENTIAL FUNCTIONS Responsible for reconciling vendor statements promptly Resolving parked and blocked invoices as well as debit balances Onboarding and Maintaining AP Vendor catalog. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Assist with AP Close Items Comply with federal, state, and company policies, procedures, and regulations. Demonstrated knowledge of computer systems to include proficient use of accounting software. Code documents according to company procedures. Reconcile or note and report discrepancies found in records. Perform general office duties, such as filing, answering telephones, and handling routine correspondence. Access computerized financial information to answer general questions as well as those related to specific accounts. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers. Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software. Processes invoices for correct account information and dollar amounts with two way and three-way match Responds to vendor inquiries and processes associated with correspondence. Establishes and maintains effective communication with physicians, employees, and outside vendors. Provide training (informal and formal) to lower-level AP employees, review and assist accounting team with work assignments. Recommend process improvements and procedures as necessary. EDUCATION High school diploma/GED or equivalent working knowledge preferred. EXPERIENCE Minimum of 5-7 years' experience with accounts payable including experience with accounting software. Experience with the organization's current accounting software is preferred. Healthcare AP experience is a plus! Excel experience is required - Pivot Tables, V-Lookup. REQUIREMENT Able to work as a cross-functional team player as well as independently. Function successfully in a fast-paced environment while maintaining accuracy in completing tasks.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description About Optima Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced healthcare or billing environment, with strong attention to detail and a passion for resolving claims efficiently to ensure a positive patient and provider experience. Position Summary: We are seeking a detail-oriented Medical Billing Manager who will provide operational oversight, leadership, and support across the full revenue cycle department. Our RCM team is structured by specialty departments, including Charge Entry, Payment Posting, Insurance A/R & Denial Management, Patient Billing Collections, and Credentialing. As part of our revenue cycle team, you will manage and guide the claims process to ensure accuracy and timeliness, supporting the organizations' financial health while contributing to high-quality patient care. Key Responsibilities Manage and oversee the day-to-day operations across multiple departments Collaborate with department leads to improve workflow, productivity, and claim accuracy Identify trends in provider charges, denials, and potential underpayments Oversee the daily operations of the charge entry team, ensuring all charges are coded, reconciled, and submitted timely Perform and assist with claim edits ie; documentation review, ICD to CPT mapping, CPT crosswalks, providing feedback to improve claim scrubbing edits Ensure compliance with payer rules and internal policies Organize, develop, and maintain revenue cycle SOPs Identify, research, and resolve claim issues as needed through direct contact with payors Communicate with clinic managers to resolve medical billing delays / issues Incomplete progress notes, coding discrepancies, eligibility issues, patient balance inquiries Monitor weekly RCM reports from department managers and Utilize reporting and analytics (Microsoft Excel-based) to provide feedback, track performance, and recommend improvements Qualifications Minimum of 5 years experience in medical billing & coding for primary care specialty group Minimum of 3 years experience in a leadership role Intermediate/Advanced proficiency with Microsoft Excel (reporting, tracking, analysis) Strong problem-solving and communication skills Experience with eClinical preferred Why Join Our Team? Substantial growth opportunities Leadership and mentoring Fun work environment (lunches, events, holiday parties) Comprehensive benefits (medical/vision/dental/401k/paid holidays) Supportive and positive work culture

The Accounts Receivable and Collections Specialist I is charged with ensuring customer accounts have been properly billed, facilitating timely collections, providing superior customer service, and promoting continuous improvements to the end-to-end billing and collections process. In addition to collecting on their individual portfolios, the Accounts Receivable and Collections Specialist I will work within a team consisting of three other team members who collaborate and have shared responsibilities, working together to achieve the common goals of the department. DUTIES & RESPONSIBILITIES Ensure timely collection of open receivables by executing proper account management and utilizing various aging reports. Maintain strong, positive customer relationships and enhance/protect sales and profitability. Assist the Credit and Collections team with daily activities such as responding to customer inquiries, providing invoice and statement copies as requested, setting up new customer accounts, managing customer's exemption certificates and other tasks as needed. Resolve billing, payment and dispute issues as they arise. Recommend advanced collection steps up to and including account closure for troubled accounts timely to minimize risk of loss. Provide daily support to our internal operations team through email, phone and in-person communications. Answer questions and assist with trouble shooting as needed. Review internal accounts receivable schedules for open items and communicate actions needed to internal operations team members. Participate in monthly reviews with leadership to discuss delinquent accounts and needed actions. Update existing policies and procedures as we enhance our processes with best practices and enhanced reports/activities for increased effectiveness and efficiencies. Ensure we exceed our internal and external customers' expectations by providing superior customer service. Other responsibilities as assigned. KNOWLEDGE REQUIREMENTS AND QUALIFICATIONS High school diploma or GED with at least two years of relevant collections experience. Positive attitude with a focus on taking care of our customers. Self-motivated individual contributor who is also a team player. Independent thinker with a strong sense of accountability for self and team. Strong organizational skills with great attention to detail. Natural problem solver with a self-starter mind set. Eagerness to improve processes and procedures. Proficient with Microsoft Office Applications, specifically Excel, Word and Outlook. Strong oral and written communication skills. Ability to multi-task in a fast-paced environment. Proven ability to meet deadlines and follow-up on pending issues. OTHER RELEVANT INFORMATION ABOUT THIS ROLE We are located at 75th Avenue, just south of the I-10 This is an in person / on site role. We are not offering remote work at this time This is a full-time, hourly position paying $20-$22, DOE This role is eligible for a performance based collection incentive paid monthly. The specific range will be determined based upon the complexity of the receivable portfolio assigned Equal opportunity employee - M/F/V/D

Evergreen Innovation Group - Modular, part of the DPR Family of Companies, is seeking a Procurement Specialist with a minimum of 5 years of commercial construction experience. This individual will be ultimately responsible for the procurement and delivery of electrical supplies and equipment for a particular project. Procurement managers will work closely with all members of the project team, project executives and regional leadership teams and will be responsible for the following: * Prequalify vendors by requesting the following: Statement of current financials, current list of customers, list of material suppliers and copies of last orders and payment, backlog of orders and fabrication schedules, and current employee staff including shop employees * Develop a detailed bid analysis including a bid breakdown and scope verification * Procure all equipment on either EIG purchase orders or as agent for our clients * Development of a sequence procurement plan that aligns with the project schedule * Facilitate final design review meeting with our clients end user and the engineering firms to assure that all specifications and data sheets are correct * Development of detailed RFQ's that identify all requirements associated with each piece of equipment Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: * MEP Procurement experience required. * Excellent listening and strong communication skills. * Ability to identify and resolve complex issues. * Ability to create and support team morale. * Demonstrated understanding of building processes and systems. * Work scope requires complete understanding of cost estimating, budgeting and forecasting. * Proficient computer skills in Microsoft Office Suite, project management software (Prolog or similar), accounting cost management software (CMIC or similar), and scheduling software (Primavera or similar). * 5+ years of experience in commercial construction, preferably within EIG's core markets. * Bachelor's degree in construction management, engineering or related field. * A strong work ethic and a "can-do" attitude. * This position is salaried. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Sands Automotive Group Accounting Department-where teamwork meets family values. As a family-owned and operated business since 1934, Sands Automotive Group believes our people are the heart of our success. Our Accounting Department is built on collaboration, trust, and mutual support, creating an environment where every team member's contribution matters. We work together, grow together, and celebrate wins as a team-while supporting a fast-paced, dynamic automotive operation. If you're looking for a place where professionalism, teamwork, and a family-first culture come together, Sands Automotive Group is the place to build your career. We are looking to add a highly motivated Accounts Payable Assistant to the team, could that be you? Job Summary The Accounts Payable Assistant supports the accounting department by accurately processing vendor invoices, expense reports, and payments for our four dealerships. This role works closely with the Accounts Payable Lead, the Controller and dealership departments to ensure timely and accurate payment of vendors while maintaining organized financial records. Key Responsibilities Enter and process vendor invoices primarily related to parts and service Match invoices with purchase orders and receiving documents Create purchase orders when not already existing Assist with preparing checks, ACH payments, and electronic payments Reconcile vendor statements and help resolve invoice discrepancies Contact vendors to obtain missing invoices prior to remitting payment Maintain accurate and organized AP files and documentation including filing paper invoices Respond to vendor inquiries in a professional and timely manner Support month-end closing activities as assigned Ensure compliance with dealership policies and accounting procedures Assist with audits by providing required documentation Perform other accounting and administrative tasks as needed Required Qualifications High school diploma or equivalent (Associate's degree in Accounting or Finance preferred) Basic understanding of accounts payable and accounting principles Proficiency in Microsoft Excel and basic accounting software CDK Dealership Management System (DMS) experience preferred Strong attention to detail and organizational skills Experience 1-3 years of accounts payable or accounting experience required Previous automotive dealership experience preferred Experience working with a Dealership group posting to multiple stores preferred Skills & Competencies Data entry accuracy and attention to detail Time management and ability to meet deadlines Strong communication and teamwork skills Ability to work in a fast-paced dealership environment Willingness to learn and take direction Work Environment On-site at automotive dealership 8am - 4pm + occasional overtime available with prior approval Benefits 401k with employer match Paid vacation Paid sick time Paid holidays Employee pricing on parts, service, and vehicle purchase at any Sands dealership Medical, Dental, Vision, Life & AD&D, Short term & Long term Disability, Accident coverage, and Cancer coverage End of Month catered lunch Annual Administrative Assistants Day celebration

Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: OneMain Financial Job Description Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it. Client Experience at Valon The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership. About the Role We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment. Responsibilities * Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws. * Perform skip-tracing to locate homeowners with incorrect contact information. * Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service. * Meticulously document all inbound and outbound collections efforts within the company platform. * Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans. * Mentor other Collections Specialists, leading departmental projects and initiatives as required. * Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies. * Identify gaps in processes and recommend improvements. * Test various contact center tools and platforms. Minimum Qualifications * 3+ years of collections experience. * Previous skip-tracing experience. * Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest). * Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems. * Previous experience with using workforce tools or partnering with workforce management teams. * Previous experience with handling sensitive documentation. * Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA). * Excellent time management skills. * Ability to assess homeowner needs and overcome objections. * High School Diploma or equivalent Location * On-site (Phoenix, AZ) Benefits * Compensation: Competitive salary and a 401(k) plan-with a 4% annual match! * Hours: No weekends or late nights required! * Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays! * Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support! * Food & meals: In-office snacks and drinks (and Bagel Fridays)! * Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews. * Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)! Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Meaningful, rewarding work performed with integrity. Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do. Minimum Qualifications: Deliver world-class customer service, whilst responding to Customers inquiries and problems Excellent negotiation, probing, influencing and resourcefulness skills Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express Make decisions based on risk assessment and the Customer profile Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card Meet and exceed quality goals, compliance regulations and productivity targets Handling inbound and outbound calls from our consumer and small business card members Document necessary information Re-prioritize to adapt to the ever-changing environment Demonstrate personal excellence by remaining positive and resilient in difficult situations Able to demonstrate empathy whilst being assertive to achieve the required outcome Display a passion to serve by delivering outstanding service in every interaction with our customers The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis Strong interpersonal, communication and listening skills Strong verbal and written communication skills Assertiveness to handle difficult conversations Analytical and problem-solving skills with strong attention to detail Outstanding organizational skills Bi-Lingual Spanish speaking a plus Navigate multiple systems and digital tools to service our customers Preferred Qualifications: Previous collections or outside agency experience preferred Schedule\: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6\:30pm EST, Sunday 10am-8\:30pm EST Shift differentials for nights and weekends are provided. Candidates must be flexible as shifts will be provided during the training period. This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home. Location\: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge) Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. In June 2025, we welcomed Orion First, a market-leading third-party servicer specializing in commercial loan and lease portfolios, to the Concord family. This integration positions us to offer a full-scope servicing platform: from consumer to commercial, from origination through payments, collections, data analytics, backup servicing, and business intelligence. Our Mission We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios. About the Role As Sr. Commercial Collector you will be responsible for coordinating advanced collection activities with all Collection team in accordance with the policies, objectives and goals established by Management. Specific duty involves reducing 60 past due contract, preventing them rolling 91 days past due. This position is accountable to the AVP Collection. Overall duties ensure Orion's service commitments are met; company policies are adhered to and is accountable for advanced collections matters as they become assigned. As a steward of the company's reputation and regulatory standing, this position upholds ethical practices throughout the department. Key Responsibilities Collects delinquent, impaired, and pre-non-accrual accounts. Works on electronic work lists in LeaseWorks and CMARS, ensuring timely action on accounts. Meets call volume minimums and maintains established Nonaccrual Roll Rates. Employs effective negotiation techniques to mitigate losses on delinquent accounts. Establishes Fair Market Values and documents collection efforts and strategies in LeaseWorks and CMARS. Handles company Watchlist accounts and keeps management updated on developments. Communicates with various stakeholders on settlement offers and related legal matters. Utilizes company tools and experience to minimize the progression of accounts to Non-accrual. Regularly communicates with clients to recommend actions for accelerating collections. Assists with identifying difficult accounts and provides suggestions for collections strategies. Reviews files for potential repossession or extension requests. Shares insights and experiences with front-end collections and supports management. Aids in training new collectors and manages non-accrual account transfers into CMARS. Coordinates with third-party vendors as needed and ensures compliance with internal policies. Reports daily collections metrics and performs other duties as assigned. Requirements Proven negotiation and communication skills Considerable knowledge of the FTC Fair Debt Collection Practices Act Proven collection skills and knowledge of standard collection practices Skill in the use of various software applications including but not limited to MS Word and Excel, CMARS, IFS LeaseWorks, Credit Bureaus, Accurint and others. Ability to prioritize and organize work efficiently Identify and make recommendations to implement improved processes Good oral and written skills with the ability to influence and attain closure on collection issues. Strong research abilities demonstrating effective skip tracing and asset search techniques with a desire to resolve issues timely. Able to manage multiple priorities, act decisively in all problem resolution areas and perform under pressure. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short-Term & Long-Term Disability Wellness Resources

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as a Collections Specialist located in our Phoenix office (Hybrid) We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Phoenix office, on a hybrid basis. This position reports to the Collections Supervisor. The candidate must be flexible to work overtime as needed. Position Summary The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, ebill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed. Key Responsibilities Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection Responsible for accounting functions including but not limited to accounts receivable and billing Proactively and efficiently communicates accounts receivable information to office and firm management Processes client bills using Pre-bill Viewer and Aderant software Submits electronic client invoices and accruals via various e-billing websites Researches and responds to accounting and billing questions; communicates with clients as needed Reviews and edits pre-bills in response to requests from attorneys and legal support specialists Analyzes client balances and client ledgers (payments and applications) Application and re-application of deposits, retainers, unapplied cash Assists with client refunds Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director Develops and prepares collection and A/R related reports; account reconciliations Enters and maintains collection notes into our Dashboard/Aderant Collection system Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.) Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented High attention to detail, outstanding organizational skills, and the ability to manage time effectively Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills Proactive in identifying accounting issues and providing solutions Education & Prior Experience Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare Exceptional computer skills with the ability to learn new software applications quickly Technology Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus Proficiency with Windows-based software, strong Excel preferred GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Job Description The Accounts Payable (AP) Lead is responsible for overseeing and managing the accounts payable process, ensuring accuracy, compliance, and timely processing of invoices and payments. This role serves as a resource for the AP team, provides guidance, and liaises with internal departments and external vendors to maintain smooth operations. Job Responsibilities: · Approve AP Clerk invoices and ensure accuracy. · Enter miscellaneous invoices into the system. · Create new vendor profiles and maintain accurate vendor information. · Monitor AP aging reports and address outstanding items. · Maintain Vendor Certificates of Insurance (COIs). · Perform vendor statement reconciliation and resolve discrepancies. · Review payment journals for accuracy. · Balance Purchase Receipt/Purchase Invoice Balances. · Liaise with other departments to ensure correct pricing contracts for vendors · Assist in W-9 tracking and 1099 Reporting · Assist with renewals of fleet insurance and registration · Serve as a resource for the AP team, answering questions and providing guidance. · Handle assignments from the Controller as needed. Qualifications: · Strong knowledge of accounts payable processes and best practices. · Proficiency in accounting software (experience with Business Central preferred) and Excel. · Excellent organizational and communication skills. · Ability to manage multiple priorities and meet deadlines. · Experience in vendor relations preferred. Benefits: Bi-Weekly pay Comprehensive benefits package. 401k Paid Time Off Paid Holidays

About Optima Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced healthcare or billing environment, with strong attention to detail and a passion for resolving claims efficiently to ensure a positive patient and provider experience. Position Summary: We are seeking a detail-oriented Medical Billing Manager who will provide operational oversight, leadership, and support across the full revenue cycle department. Our RCM team is structured by specialty departments, including Charge Entry, Payment Posting, Insurance A/R & Denial Management, Patient Billing Collections, and Credentialing. As part of our revenue cycle team, you will manage and guide the claims process to ensure accuracy and timeliness, supporting the organizations' financial health while contributing to high-quality patient care. Key Responsibilities Manage and oversee the day-to-day operations across multiple departments Collaborate with department leads to improve workflow, productivity, and claim accuracy Identify trends in provider charges, denials, and potential underpayments Oversee the daily operations of the charge entry team, ensuring all charges are coded, reconciled, and submitted timely Perform and assist with claim edits ie; documentation review, ICD to CPT mapping, CPT crosswalks, providing feedback to improve claim scrubbing edits Ensure compliance with payer rules and internal policies Organize, develop, and maintain revenue cycle SOPs Identify, research, and resolve claim issues as needed through direct contact with payors Communicate with clinic managers to resolve medical billing delays / issues Incomplete progress notes, coding discrepancies, eligibility issues, patient balance inquiries Monitor weekly RCM reports from department managers and Utilize reporting and analytics (Microsoft Excel-based) to provide feedback, track performance, and recommend improvements Qualifications Minimum of 5 years experience in medical billing & coding for primary care specialty group Minimum of 3 years experience in a leadership role Intermediate/Advanced proficiency with Microsoft Excel (reporting, tracking, analysis) Strong problem-solving and communication skills Experience with eClinical preferred Why Join Our Team? Substantial growth opportunities Leadership and mentoring Fun work environment (lunches, events, holiday parties) Comprehensive benefits (medical/vision/dental/401k/paid holidays) Supportive and positive work culture

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we've built our platforms from the ground up-not on outdated legacy systems-so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we're leading the way in automation, compliance, and continuous improvement across our servicing and lending businesses. Our mission is to empower every homeowner by making the mortgage experience simple, secure, and financially empowering. To achieve this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We're not only reshaping what servicing and lending look like today-we're creating opportunities for talented people to help drive the future of the industry. As we continue to grow, Valon is expanding its footprint across multiple states, opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning-we're building the future of regulated finance, and we want you to be part of it. Client Experience at Valon The Client Experience team is a group of organized and altruistic individuals who provide our homeowners with exceptional service. Whether taking ownership of collections, managing default processes, or solving homeowner issues in real time, the team acts as a bridge between Valon and our homeowners. Equipped with extensive knowledge of the mortgage industry, each member prides themselves on embodying Valon's mission of championing homeownership. About the Role We're seeking a Collections Senior Specialist to collect debt and resolve homeowner issues in real time. The ideal candidate is a self-motivated individual who is able to easily adapt to a fast-paced environment. Responsibilities Contact homeowners via phone and email regarding the status of their accounts, associated late fees, and credit reports while adhering to relevant company procedures and consumer privacy laws. Perform skip-tracing to locate homeowners with incorrect contact information. Assist and support homeowners dealing with financial difficulty by establishing trust, identifying mutually agreeable payment arrangements, and maintaining excellent customer service. Meticulously document all inbound and outbound collections efforts within the company platform. Arrange and submit homeowner accounts for extensions, modifications, forbearances, and repayment plans. Mentor other Collections Specialists, leading departmental projects and initiatives as required. Collaborate with the Loan Administration and Default Servicing departments and other members of the Client Experience department to resolve account discrepancies. Identify gaps in processes and recommend improvements. Test various contact center tools and platforms. Minimum Qualifications 3+ years of collections experience. Previous skip-tracing experience. Previous experience with conducting loan calculations (e.g. calculating amortization schedules, APR, and simple interest). Previous experience with Google Suite, Zendesk, Salesforce, and other common CRM systems. Previous experience with using workforce tools or partnering with workforce management teams. Previous experience with handling sensitive documentation. Comprehensive knowledge of industry regulations (e.g. FDCPA, FCRA, and TCPA). Excellent time management skills. Ability to assess homeowner needs and overcome objections. High School Diploma or equivalent Location On-site (Phoenix, AZ) Benefits Compensation: Competitive salary and a 401(k) plan-with a 4% annual match! Hours: No weekends or late nights required! Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays! Health & well-being: We'll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support! Food & meals: In-office snacks and drinks (and Bagel Fridays)! Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews. Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)! Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to **************** if you have any requests to verify the authenticity of an outreach. Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Salary Range\: $20.00 to $24.00 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window\: https\://******************* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure. Job Responsibilities: Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers. You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients. Typically, you will be handling the following call types\: advising of account status, consequences, and offering payment solutions, as well as reducing day's delinquent and preventing call and account escalations. Maintain high level of integrity and compliance while working with customer information Minimum Qualifications: Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy. Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style. Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics. Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations. Experience managing your own client portfolio Excellent written and verbal communication skills Bi-Lingual spanish speaking a plus High School Diploma or GED Preferred Qualifications: Knowledge of Fair Debit Collection Practice Act and laws Skip tracing experience Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience Commercial collections experience Experience with Risk initiatives as they pertain to client level dunning Call center experience Ability to work independently, while still being a team player within the structured service center environment. Additional Requirements\: Flexibility to work Monday-Friday 5\:00am-16\:00 Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week. Location\: 18850 N 56th St. Phoenix, AZ 85054