Epic Professional Billing Analyst - FTE
Accounts receivable specialist job in Fort Lauderdale, FL
Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas)
Start: ASAP
Length: Perm/FTE
Bill Rate: $89K - 110K
Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle)
Job Scope/Summary:
This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Requirements
· Epic Resolute PB Cert
· Strong knowledge for Rev Cycle as a whole
Preferred:
3-5 years Epic Resolute Billing IT build experience
Accounts Payable Specialist
Accounts receivable specialist job in Fort Lauderdale, FL
Key Responsibilities:
• Processing PO Invoices: Accounts payable professionals verify, process, and record invoices to
ensure they match purchase orders and receipts. This helps avoid duplicate or unauthorized
payments.
• Non-PO Invoice Processing: Verifying invoices for legitimacy ensures that transactions are
accurate and adhere to company policies. Resolving payment disputes efficiently
is crucial for strengthening vendor relationships. This step is critical for fraud prevention.
• Payment Processing: Timely scheduling and execution of payments through checks, ACH, or wire
transfers to uphold financial commitments and maintain credibility with vendors.
• Vendor Management: Maintaining up-to-date vendor profiles, handling contact information,
verifying W9/TIN and Payment details.
• Statement Reconciliations: Generate accounts payable summaries and reconcile against the
vendor statement. Reply timely to the vendor's emails. Always provide high service to suppliers
and to internal stakeholders.
• Expense Management: Reviewing and approving employee expense reports ensures alignment
with company policies, preventing misuse and maintaining accountability. This responsibility will
also include the payments of customer refunds and accommodations to adhere to contractual
mandates.
• Internal Account Reconciliation: Accounts payable professionals reconcile account balances and
track expenses to ensure compliance with internal policies and external regulations.
• Audit Support: Ensuring that all financial documents are accurate for auditing, payment, and tax
purposes. This is a critical responsibility for company compliance
Qualifications:
• Experience in an AP role within a shared services organization is highly recommended
• Knowledge of 3-way matching (PO, receipt, invoice) and experience handling inventory-related
AP transactions.
• Familiarity with Excel, ERP systems and AP software (Expense reimbursement, invoice
workflows).
• Excellent organizational and time management skills with the ability to prioritize and meet
deadlines.
• Strong communication and interpersonal skills for vendor and cross-functional collaboration.
• High attention to detail, problem-solving skills, and a process improvement mindset
Manufacturing Accounting Clerk
Accounts receivable specialist job in Miami, FL
🌟 We're Hiring! 🌟
Manufacturing Accounting Clerk
Are you detail-oriented, organized, and passionate about numbers? Do you thrive in fast-paced environments and enjoy being part of a collaborative team? If so, we'd love to meet you!
We're looking for a proactive Accounting Clerk to join our Finance team and help keep our operations running smoothly. This is a fantastic opportunity for someone with 2-5 years of bookkeeping or accounting experience, especially if you've worked in or around the manufacturing industry.
🔍 What You'll Do
Handle Accounts Receivable & Payable with precision
Support inventory tracking and reconciliation
Assist with administrative tasks and office coordination
Help maintain accurate financial records and contribute to a positive team culture
💡 What We're Looking For
Strong attention to detail and a love for problem-solving
Experience with accounting software (QuickBooks a plus!)
Fluent in Spanish and English
Familiarity with manufacturing environments is highly preferred
A team player with great communication skills
🎓 Requirements
High school diploma or equivalent (additional accounting coursework is a plus)
Minimum 2 years of accounting or bookkeeping experience
📅 Ready to grow with us?
If you're looking for a role where your skills matter and your contributions are valued, apply now and let's build something great together!
👉 Tag someone who'd be perfect for this role or DM us to learn more!
#AccountingJobs #MiamiJobs #ManufacturingCareers #FinanceTeam #BilingualJobs #NowHiring #JoinOurTeam #AccountingClerk #Bookkeeping #CareerOpportunity
Debt Originator - Commercial Real Estate
Accounts receivable specialist job in Miami, FL
The Company:
Largo Capital, Inc. has been providing commercial mortgage banking services, encompassing debt and equity solutions for commercial real estate projects for over 35 years. Throughout the U.S. and Canada, Largo represents 27 correspondent life lenders in addition to conduits, banks, debt funds, and credit unions.
The Job:
Largo is currently seeking a self-starter with an entrepreneurial mindset to join its team as a Debt Originator - Commercial Real Estate. The focus of the position will be to originate mortgage debt and equity utilizing Largo's roster of 27 correspondent life company lenders and multiple other institutional sources including conduits, banks, debt funds, and credit unions.
Responsibilities:
· Originate debt & equity financing
· Cultivate relationships with owners and developers
· Facilitate, structure, and close commercial real estate mortgages
· Maintain and update database and activities within Largo's CRM system
· Learn & understand the programs of Largo's 27 correspondent lenders
· Work closely with other members of the team
· Gain an understanding of institutional debt and equity providers
Skills and Qualifications:
· Highly self-motivated
· Entrepreneurial attitude
· Excellent interpersonal and customer service skills
· In-depth understanding of the commercial real estate capital markets
· Work independently and within a team to build relationships and interact effectively with business partners
· Maintain confidentiality, utilize judgment, and work with minimal supervision
· Bachelor's degree recommended, preferred major in Real Estate, Finance or Economics
· Minimum of 3-5 years of experience in the commercial banking industry
· Previous experience as a lender or mortgage banker is preferred
Pay includes base-salary plus a performance-based compensation package with unlimited earning potential based on the individual's ability to originate and close transactions.
Collectible Sales Live Streamer
Accounts receivable specialist job in Boca Raton, FL
Bleacher Breaks is looking for full-time talent to host daily livestreams directed toward live auctions selling sports cards,coins,pokemon, etc. The ideal candidate can communicate, entertain, and engage customers/viewers in a livestream.
Responsibilities:
Host and lead live auctions
Drive sales through enthusiastic and informed product presentation
Engage with viewers in real-time to answer questions, provide insights, and maintain high energy
Accurately represent the value, rarity, and appeal
Assist with pre-stream preparation and post-stream follow-up as needed
Collaborate with marketing and operations teams to optimize stream success
Qualifications:
Exceptional verbal communication and on-camera presence
Strong sales skills and a natural ability to connect with a live audience
Understanding with collectibles or willingness to learn
Ability to multitask in a fast-paced, live environment
Prior experience in sales is a plus
Highly dependable, punctual, and detail-oriented
About Us
Bleacher Breaks is an innovative and well known Sports card,Pokémon, Coin breaking business located in Boca Raton, Florida. Bleacher Breaks is an established company in the the sports card breaking sector that connects with customers through social media and the live auction platform. Our work environment includes lively office atmosphere, inclusive culture, and flexible working hours.
See us in action:
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Find us on social:
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Senior Accounts Payable Specialist
Accounts receivable specialist job in Fort Lauderdale, FL
Job DescriptionJob Title: Senior Accounts Payable Specialist Job Type: Full-Time Reports To: Accounts Payable Supervisor Company: LPL Solar LPL Solar is a leading self-perform solar EPC (Engineering, Procurement, Construction) company headquartered in Fort Lauderdale, Florida. We serve utilities and large Independent Power Producers (IPPs) across the U.S., delivering over 20 GW of solar construction experience through more than 200 completed projects across thirteen states and Ontario, Canada.
Position Overview:
We are seeking an experienced and detail-oriented Senior Accounts Payable Specialist to join our fast-paced accounting team. This role plays a lead function within the Accounts Payable department, responsible for performing more complex tasks such as final approval of credit card transactions, vendor onboarding, and monthly reconciliations. The senior specialist also supports the Accounts Payable Supervisor and may guide or review the work of team members. The ideal candidate has senior-level A/P experience, is highly organized, and has a high level of accuracy.
Key Responsibilities:
Assist weekly accounts payable run using Sage 300
Select and prepare invoices for weekly A/P run for Accounts Payable Supervisor to pay
Review and match invoices, lien waivers, and releases of liens for payment accuracy and timing
Final reviewer for AMEX and Comdata credit card transactions to ensure proper coding to department budgets
Oversee monthly reconciliation of corporate cards and ensure accurate posting of payment and accounting dates
Manage employee receivables for personal charges on corporate cards and communicate repayment instructions to cardholders
Perform vendor setup: collect and verify documentation (e.g., W-9s) in compliance with GAAP
Ensure adherence to accounting standards and internal controls. Assist with audits by preparing and organizing the required documentation
Review and export invoices, ensuring accuracy and completeness of all key details including vendor name, invoice number, payment amount, payment date, and accounting date
Assist Accounts Payable Supervisor with reporting and other A/P-related duties
Skills & Qualifications:
Exceptional attention to detail and high level of accuracy and efficiency
Proficient in Microsoft Office Suite and construction accounting systems (Sage 300 preferred)
Extensive knowledge of accounts payable processes and specialty contractor accounting practices
Education & Experience:
Minimum 4 years of A/P experience, with at least 3 years in construction accounting
Senior-level A/P experience required
Must be able to work on-site full-time at LPL Solar's Fort Lauderdale headquarters
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Accounts Payable Lead
Accounts receivable specialist job in Deerfield Beach, FL
Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.
We have an excellent opportunity for an Accounts Payable Lead in our Deerfield Beach, Florida office. This salaried non-exempt position reports to the Accounting Services Manager. The primary function of this position is to Lead the Account Payable Clerk team and assist with processing invoices, prepare checks for payment, and maintain proper control of all areas of the payable group within company guidelines. This requires broad knowledge and understanding of various accounting and finance functions. Responsibilities include, but are not limited to, the following:
Responsibilities
* Verify receipt, price and quantity of all products and services received; code and input outstanding invoices into systems (DataStream & SAP) for payment; and verify computer batch reports for input accuracy.
* Reconcile statements, handle vendor concerns, and maintain files for all accounts.
* Proof, correct, and post all invoices entered directly into payables systems.
* Review vendor statements for past-due invoices and/or credits and follow up as necessary.
* Generate various spreadsheets and reports for month/year end.
* Match checks with invoices and prepare for mailing.
* Maintain working relationships with internal and external contacts.
* Evaluate compliance of vendor agreements and reconcile all dispute notifications from vendors against existing agreements.
* Serve as a backup to other Accounts Payable Clerk in their absence.
Qualifications
* Excellent communication skills with professional decorum, oral and written.
* Excellent organizational skills with the ability to prioritize responsibilities.
* Excellent customer service skills to be utilized internally and externally.
* Proficient in Microsoft applications (Word, Excel, Outlook, PowerPoint, etc.)
* High School diploma, or equivalent, plus 1-3 years job related experience.
* Good mathematical and analytical skills to anticipate problems and provide solutions.
* Positive attitude to achieve goals and deliver results.
Success begins with hiring the right people to collaborate with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years. Interested, qualified applicants may apply for this position by submitting their resume online at ***************************************** Learn more about us at ********************* EOE/AA‐M/F/H/V
Auto-ApplySenior Accounts Payable Specialist
Accounts receivable specialist job in Delray Beach, FL
Job Title: Senior Accounts Payable Specialist
Reports To: Controllers
Type: Full-Time | Onsite | Non-Exempt
Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America's families for over a century. Our family's passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.
POSITION SUMMARY
The Senior Accounts Payable Specialist is responsible for overseeing the full cycle of accounts payable processes, ensuring timely and accurate processing of vendor invoices, payments, and reconciliations. This role serves as a subject matter expert within the AP function, supporting process improvements, internal controls, and compliance initiatives. The Senior AP Specialist works closely with the Controllers and other departments to maintain strong financial accuracy and vendor relationships.
Requirements
KEY RESPONSIBILITIES
Process accounts payable for various entities, vendors, and cost types (including, but not limited to: farm-related costs, utilities, rent, transportation, fuel and parts and repairs).
Sort and 3 way match invoices with their respective purchase order & other supporting documentation.
Assemble check backup (invoice, PO, quote, BOL, approval, etc.) with printed checks and control the physical mailing of paper checks along with the filing of completed stubs, approvals, and supporting documentation.
Compare the invoices to purchase orders, prices, terms of payment and other charges.
Ensure bills are paid in a timely and accurate manner.
Facilitate payment of invoices by tracking due dates and downloading/requesting invoices when applicable.
Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements.
Allocate monthly credit card transactions and collaborate with other AP team members to complete monthly statement reconciliation.
Understands how to allocate expenses based on the company's costing structures for multiple entities.
Adheres to laws, internal policies, and financial standards for all payment transactions. Ensures that the company adheres to tax compliance, fraud prevention, and accurate record-keeping for audits.
Establish and maintain relationships with new and existing vendors.
Maintain filing of vendor contracts/agreements.
Provide supporting documentation for audits.
Maintain confidentiality of organizational information.
QUALIFICATIONS
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
4+ years of Accounts Payable experience.
Solid understanding of basic bookkeeping and accounts payable principles.
Must be able to follow standard filing procedures.
Experience with ERP systems.
Proficient in Microsoft Excel and other accounting-related software.
Exceptional attention to detail, organization, and time management skills.
Strong communication and problem-solving abilities.
Ability to work in a fast-paced environment and meet deadlines.
WORKING CONDITIONS
Office environment with frequent use of computers, calculators, and standard office equipment.
May occasionally require extended hours during month-end, quarter-end, or year-end close periods.
Interactions with vendors, internal departments, and external auditors.
Fast-paced, deadline-driven finance environment.
PHYSICAL REQUIREMENTS
Ability to sit for extended periods while performing data entry and accounting tasks.
Ability to lift/move office supplies or files up to 25 lbs occasionally.
Manual dexterity for operating computers, calculators, and office equipment.
COMPANY BENEFITS/PERKS
401(k)
Health, Dental, Vision Insurance and more
Paid Time Off (PTO)
The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.
Group Billing Coordinator
Accounts receivable specialist job in Miami, FL
Proper review and timely processing of all guest and group billing.
ESSENTIAL FUNCTIONS:
Compile, create and reconcile group accounts.
Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt)
Obtain Catering Management approval prior to sending out Invoices to client.
Filter client responses and disputes while coordinating the revisions of final group bills.
Ensure proper group methods of payment and authorize or collect estimated balance.
Monitor and collect on future groups deposit schedules.
Regularly follow-up on previously sent bills to ensure timely collection of payments.
Answer, research and respond to all direct hotel guest billing inquires via phone and email.
Represent the Accounting Department at weekly resume and occasional pre-convention meetings.
Attend Monthly aging and weekly upcoming groups meetings with Credit Manager.
Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed.
Assist all other departments with general group and guest accounting requests.
Perform all general tasks as requested by the Credit Manager.
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.
Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
SUPPORTIVE FUNCTIONS:
Maintain an open line of communication between guests, associates and management.
Assist office in any other administrative duties as needed.
Other duties as assigned.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to read, listen and communicate effectively in English.
Must have knowledge of general accounting procedures, specifically those related to accounts receivable.
Should know about the relevant computer applications.
Must be proficient in contract terminology.
Must be organized and pay attention to detail and accuracy.
Should use their discretion, maintain guest confidentiality and be honest.
Must have good communication and problem-solving skills.
SAFETY REQUIREMENTS:
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.
PHYSICAL REQUIREMENTS:
Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours;
Constant - 6-8 hours
Physical Activity Frequency
Sitting Constant
Walking Frequent
Climbing stairs Rare
Standing Frequent
Crouching/Bending/Stooping Occasional
Reaching Frequent
Grasping Frequent
Pushing/Pulling Rare
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/carrying (#50 lbs) Occasional
Travel Rare
OTHER DUTIES:
Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
QUALIFICATION STANDARDS:
EDUCATION
High school diploma or equivalent.
EXPERIENCE:
Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred.
LICENSES OR CERTIFICATES:
None required
GROOMING:
All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided.
OTHER:
Additional language ability preferred.
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.
Group Housing Billing Coordinator
Accounts receivable specialist job in Miami, FL
Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Set-up proper billing accounts (i.e. share-with, room/tax/incidentals, tax exempt, direct/special billing, and group bookings) according to accounting policies. Prepare, review, and issue bills, invoices, and account statements according to company procedures. Provide excellent service to both internal and external customers. Ensure compliance with standard and local operating procedures (SOP's and LSOP's). Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill.
Follow all company and safety and security policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information and protect company assets. Report all accidents, injuries, and unsafe work conditions to the manager. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Prepare and review written documents accurately and completely; read and visually verify information in a variety of formats. Comply with quality assurance expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyMedical Billing Manager
Accounts receivable specialist job in Miami, FL
Here at Clinical Care Medical Centers, we are in need of a Billing Manager with in-depth knowledge of Procedural Coding, identifying appropriate ICD-10 coding based on CMS/HCC categories, CPT, HCPS CMS 1500 FORM, HEDIS, MRA, Super Bill, Electronic Claims Submission and Clearing House Operations, EOB and payments, denials and appeals, Billing, Collections and Appeals processes and Medicare and Medicare Advantage billing methodology and processes.
QUALIFICATIONS/EDUCATION:
Certified Professional Coder Certification
Bi-lingual English/Spanish preferred; must be able to read, write and speak English.
3+ years of experience in Managing a Medical Billing Department.
Moderate computer knowledge: MS Word and MS Excel, internet, document with Electronic Health Records and/or authorization system with minimal typing/spelling errors, send e-faxes and email.
Strong people skills; independent decision making and customer service oriented.
Strong Organizational Skills
Credentialing experience, preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review medical records to identify if appropriate ICD-10 coding based on CMS/HCC categories is correct for billing purposes
Create and submit insurance claims to different insurance companies
Process patients' billing, statements, reimbursement claims, post transaction and data
Proper documentation to different level of appeals base on insurance denials
Communicating with insurance compliance for claim(s) payment/rejections
Submission of Doctor's application(s) for credentialing to insurance company(ies) as well as hospitals
Collects patient payments with by mail or via telephone and ensure payments are properly recorded and processed
Assist Practice Administrator in updating practice or Doctor's license(s)including but not limited to county, city and CLIA as well as distributing HEDIS/MRA reports to multiple providers
Assist in the balancing of copays and Insurance payments for other service facilities
Transmit Financial Report to Accountant
Review A/R regularly and take the necessary collection action
Ensure HEDIS Claims Tracking and Reporting
Posting payments via ERA and manual posting of all Medicare, Medicaid and Third-Party Payers
Review accounts for possible assignment and make recommendations to the practice administrator
Performs other duties as assigned.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
Auto-ApplyAccounts Receivable & Trust Analyst
Accounts receivable specialist job in Coral Gables, FL
We're seeking an experienced Accounts Receivable & Trust Analyst to join our finance team. In this role, you'll monitor trust account receivables, ensure compliance with legal and regulatory standards, and drive financial accuracy across all client accounts.
This position is ideal for a detail-oriented professional with a strong foundation in billing and trust accounting, particularly in a legal or professional services setting. This position will work out of our Coral Gables Office.
Core Responsibilities:
* Prepare, submit, and track client invoices for assigned attorneys
* Reconcile trust accounts and manage aging receivables
* Maintain client billing records, fee structures, and matter databases
* Support attorneys and clients with billing inquiries and reporting
* follow-up with clients on outstanding invoices
* Analyze financial trends and recommend process improvements
Qualifications:
* Bachelor's degree in Accounting, Finance, or related field
* 2+ years of experience in trust accounting, billing, or AR
* Prior experience in a law firm or professional services setting
* Strong knowledge of trust account compliance standards
* Proficiency in Excel and accounting software
* Excellent communication, problem-solving, and organizational skills
What We Offer:
* Competitive compensation and full benefits
* Collaborative, team-oriented culture
* Opportunity to grow in a stable, well-respected legal organization
* Exposure to complex billing processes and high-level financial operations
To apply, submit your resume.If you know someone who fits this role, please feel free to share.
Auto-ApplyCollections Specialist; Future Hiring Opportunities
Accounts receivable specialist job in Sunrise, FL
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Credit is a global and diverse organization that plays a critical role in protecting the company and enabling growth. Our department is fundamental for the company and is responsible for supporting our customers in managing their accounts. We also aim to achieve the right balance between enabling spend and taking actions to recover balances as well as limit exposure for American Express.
Meaningful, rewarding work performed with integrity.
Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.
Job Responsibilities\:
Consistently deliver extraordinary service on inbound and/or outbound customer calls to review and monitor accounts in a fast-paced, structured, customer care environment.
Consult with Card Members to understand intent for card usage as well as reinforcing the relationship by setting the proper expectations for possible credit concerns.
Analyse and make decisions based on risk assessment of the Customer profile to uncover the root cause of their concern, while using negotiation skills to execute on the agreed solution
Develop key consulting skills, including building a human connection with customers through care and empathy, understanding customer needs, handling objections and providing tailored solutions for different situations.
Maintain high level of integrity to work with customer information and meet compliance requirements.
Meet and exceed performance goals that include customer satisfaction, consultation, call handling time, schedule adherence and compliance regulations.
Minimum Qualifications:
Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.
Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member's communication style.
Resilience is needed to efficiently manage a steady stream of diverse customer calls, while balancing performance to meet a variety of metrics.
Passion for consultative support, recommending products or solutions tailored to each Card Member.
A problem-solver to efficiently evaluate Card Member issues and offer the best inventive solutions with a view to resolving on the first contact.
Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive.
A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations.
Preferred Qualifications:
Minimum six months customer service or consultative support experience preferred, ideally in a contact center environment.
Additional Requirements\:
Flexibility to work anytime between 8\:00am-12\:00pm (midnight), including weekends
Hybrid Environment - This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.
Shift differentials for nights and weekends are provided.
Candidates must be flexible as shifts will be provided during the training period.
Location\: 1500 NW 136th Ave, Sunrise, FL 33323
Salary Range\: $20.00 to $24.00 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
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We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Auto-ApplyCollections Analyst
Accounts receivable specialist job in Miami, FL
Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner.
What You'll Do:
Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments
Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise
Ensure efficient cash reconciliations and reporting
Meet and exceed collections goals with both individual and team targets
Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience.
What You'll Bring
Excellent communication skills, verbal and written
Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone
Proficient with Excel
Analytical Skills
Ability to work with a large and diverse team
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and
Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Auto-ApplyCollections Specialist
Accounts receivable specialist job in Hollywood, FL
Job Description
Collections Specialist-Behavioral Health - Exact Billing Solutions (EBS) Lauderdale Lakes, FL
Hourly: $26.00 - $29.00
**
Eligible for performance Bonus**
Who We Are
Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.
EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations.
Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation.
Our Origin Story
Exact Billing Solutions was launched to address one of healthcare's most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Recognition & Awards
Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including:
Inc. 5000, 2024 - Top 5 Fastest-Growing Private Companies in America (ABA Centers of America)
EY Entrepreneur Of The Year U.S. Overall
Florida Trend Magazine - 500 Most Influential Business Leaders
About the Role
Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Collections Specialist-Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients.
We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed.
Requirements
Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
Status claims and add notes in the patient accounting system (CollaborateMD)
Escalate any payor or client claim issues to department leadership
Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied
Update patient demographics and insurance information as needed
Qualifications
Associate's degree (preferred)
3+ years in behavioral health out-of-network billing
Knowledge and experience with CollaborateMD EMR and billing software programs
***Must have Provider Collections Experience***
Experience with ABA therapy preferred
Willingness to submit to drug and background screenings
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long-term disability, and life insurance.
Generous 401(k) with up to 6% employer match.
Exact Billing Solutions (EBS) Culture
Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We're a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it's people, not numbers, that drive our success.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.
Insurance Collections Specialist
Accounts receivable specialist job in Boynton Beach, FL
Job Description
FUNCTION/OVERVIEW:
This position will focus on accuracy in reviewing and assessing insurance denials or returned claims. Must be able to communicate with insurance companies and clients from a resolution based perspective. This communication should be focused on acquired knowledge, insurance carrier guidelines, company policies & procedures, research and collection efforts. In addition to following up on claims, the collection specialist will be responsible for sending out medical records and writing appeals for denials to the insurance companies.
PRIMARY DUTIES/RESPONSIBILITIES:
Promote the mission, values and vision of the organization.
Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
Accurately and thoroughly enters data / notes into the electronic system for follow up.
Assists with follow up on claims processed to ensure payment to the agency.
Works directly with payers to verify client eligibility and client payment responsibility including co-pays, deductibles, co-insurance, and/or out of pocket maximums.
Assists as needed with follow-up on insurance denials, appeals, and reconsiderations.
Assists as needed with all billing tasks and functions related to insurance, grant, and client billing.
Responsible for investigating insurance rejected claims and the re-processing of denied claims and/or appeals of denied or underpaid claims.
Identify denial patterns, as well as notifying senior management of payment delay issues.
Contacts insurance companies regarding outstanding accounts.
QUALIFICATIONS REQUIRED:
High School Diploma or GED equivalent with combination of education and work experience, required; Bachelor's degree, preferred.
Minimum of two (2) years' experience in Substance abuse Billing, Coding and Collections.
Knowledge of Third Party payers, billing requirements and reimbursement methods; knowledge of medical terminology.
Knowledge of claims reimbursement and collection efforts for the field of Substance Abuse treatment.
Relevant computer software and hardware applications proficiency - Word, Excel, PowerPoint, Outlook, Electronic Medical Records, Billing Systems and/or other scheduling applications; KIPU preferred, Collaborate MD
SKILLS:
Strong communication skills, both written and verbal.
Ability to work independently, as well as part of a team.
Manage multiple tasks and set priorities.
Ability to handle highly sensitive and confidential information.
Ability to work in a fast-paced, high-energy environment.
Excellent interpersonal and customer-facing skills.
Ability to work accurately, with attention to detail.
Collections Specialist
Accounts receivable specialist job in Miami, FL
Job DescriptionDescription:
All Florida Paper is a leading privately-held distributor in the United States, which supplies over 6,000 products throughout 25 countries and across 10 key market sectors, which include education, healthcare, and foodservice, lodging, supermarkets, and janitorial/sanitation, exporting, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years, they have been the primary focus of our resources.
Position Summary:
An essential piece in our Accounting department, this role ensures that our customers accounts are healthy and up to date within our systems. This individual's key role is maintaining and fostering relationships with our customers and their financial information within our database by following up on their payments, sending reminder notifications close to their payment due date and assist them with their payment plans as needed. As a business-to-business organization, this position communicates with the Sales team on any updates relating to customer payment plans as necessary. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
This is a 100% on-site position.
Essential Duties and Responsibilities:
Review and analyze customers' A/R aging reports to identify past due accounts.
Communicating effectively to the customers by notifying them on any upcoming or past due payment dates.
Maintains a complete and accurate record of all collection efforts including any corrective arrangements and places notes on the customer's account in our system.
Work directly with the Customer Service Department and Sales Representatives on accounts on hold and those accounts that have pending orders to ship.
Serve as liaison between the Accounting Department and our customers regarding the application of payments, credit memos, and account reconciliation matters.
Recommend appropriate changes to customers' credit limits, payment terms, and payment plans.
Using the best judgement, determine when collection efforts are no longer effective and escalate accordingly to the Credit Manager.
Collaborate with the Credit Manager on accounts that must be placed on hold.
Communicate with drivers when COD payments are not available at the time of delivery and find the best resolution.
Perform all other duties as assigned by the Manager.
Adhere to company policies and procedures.
Experience:
1-3 years related experience and/or training in collections.
Skills:
Must be a self-starter with the ability to work independently.
Must demonstrate strong interpersonal and collaborative skills.
Must demonstrate strong time management skills.
Excellent written and verbal communication skills, in both English and Spanish.
Strong planning, organizational, and execution skills.
Ability to set goals and meet deadlines.
Must provide excellent customer service and display a professional attitude to both external and internal customers.
Must demonstrate ownership of assigned responsibilities and the ability to get the job done correctly and in a timely manner.
Possess a proactive and positive team approach to problem resolution.
Able to establish strong working relationships with co-workers and management.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
We have excellent benefits which include:
Medical, Dental, and Vision insurance partially sponsored by the company.
Company-sponsored Life Insurance and Short-term disability coverage.
401K program with company matching.
Paid Holidays.
PTO and Vacation.
Weekly discretionary bonus - based on productivity.
Requirements:
Collection Specialist
Accounts receivable specialist job in Miami, FL
Job DescriptionOur Collections team works with our consumers to promote great service and encourage them to bring their accounts current through inbound and outbound calls. Collections is a great place to start or grow your career and here are just a few of the reasons why:
Paid Time Off, Holiday pay, and benefits after a 90 day probationary period.
Training on your first day and beyond! We offer extensive on-the-job training for every employee.
A listening culture that gives every team member a voice. Our leadership team has an open door policy and you have the opportunity to share your ideas and feedback.
About this Position:
This position is full time in office, Monday-Friday, 40 hours weekly.
Consistently, efficiently, and lawfully contact consumers who are behind on accounts
Professionally and respectfully persuade consumers to pay in an effort to bring and keep their account current
Ensure the information we depend on to contact and collect from these consumers is accurately maintained
Deliver a consistent and professional level of service at all times.
Achieve set revenue targets and call quality objectives.
Advise and influence clients' customers on the payment options for debt recovery.
Handle each call promptly and in the correct manner, updating records accordingly.
Input customer related data accurately and efficiently.
Take responsibility for resolving disputes, ensuring that caller concerns are answered correctly and all parties are notified.
Decide on the correct action when negotiating payments.
Complete any administrative tasks as required for the efficient running of the call center.
Support additional consumer service requests
Outcomes & Activities:
Handle Phone Calls: You will spend a vast majority of your time signed on to our dialer to handle consumer phone calls
Collect Money: You will use our call model to handle each call in a manner that persuades consumers to pay
Provide Support: You will support consumer requests, including processing one-time and recurring phone payments
Update Contact Information: While speaking with consumers you will work to identify additional contact information
Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance
Knowledge & Skills:
Assertive, personable and persuasive with our consumers
Comfortable negotiating, discussing sensitive financial issues, and selling solutions to consumers
Remain positive, professional, determined, calm and focused when faced with challenging situations
Overcome objections to pay and develop creative solutions to help bring consumers current
Quick thinker, with an ability to understand and interpret information promptly and effectively
Self-driven, motivated to help, and able to perform with minimal supervision in a team environment
Receptive to ongoing feedback aimed at improving the performance of you and your team
Ability to speak clearly, professionally and articulately on the telephone
Ability to talk and type at the same time (talking with consumers while documenting relevant notes)
Comfortable with repetitive tasks, sit and talk on the phone with a headset for the vast majority of the day
Ability to document account notes clearly and efficiently
Ability to work independently and in a team environment
Requirements:
High School Diploma
Preferred:
Previous customer service and/or collection experience in a call center environment
Experience in the finance or automotive industry
Experience in any position where you had to demonstrate excellent persuasive skills
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
Collections Specialist
Accounts receivable specialist job in Deerfield Beach, FL
All Star Healthcare Solutions is seeking dedicated, energetic, hardworking individuals to join a highly successful, growing healthcare staffing company in North Broward. Our culture is professional, fast-paced, and people-centric. Our team members provide exceptional service in a people-first environment. We pride ourselves on serving our Providers, Clients, and the Community effectively while also focusing on our employees' personal, professional, and financial goals. As a Sun-Sentinel Top Places to Work recipient, All Star is the team to join if you are looking for specialized development, benefits, competitive pay, and job expansion in a fun and collaborative environment.
Position Summary
The Collections Specialist I is responsible for managing and recovering outstanding accounts receivable for All Star Healthcare Solutions. This entry-level role focuses on contacting clients, verifying account details, and ensuring timely payment of invoices while maintaining positive relationships with customers and adhering to compliance standards.
Key Responsibilities
Monitor assigned accounts to identify overdue balances and ensure timely collections.
Contact clients via phone, email, or mail to request payment and resolve billing issues.
Negotiate payment arrangements and set up alternative payment plans when necessary.
Maintain accurate and detailed records of all collection activities in the company's system.
Collaborate with internal teams (billing, sales, and compliance) to resolve discrepancies.
Respond promptly to client inquiries regarding invoices, statements, and account status.
Prepare and submit regular reports on collection progress and outstanding accounts.
Ensure compliance with company policies, HIPAA regulations, and federal collection laws.
Qualifications
Education: High school diploma or equivalent required; associate degree in business or finance preferred.
Experience: 1-2 years of collections, accounts receivable, or customer service experience (healthcare or staffing industry experience a plus).
Skills:
Strong verbal and written communication skills.
Ability to negotiate and resolve conflicts professionally.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and familiarity with accounting software.
Knowledge: Basic understanding of billing processes and healthcare compliance regulations.
Core Competencies
Customer-focused approach with empathy and professionalism.
Ability to work independently and as part of a team.
Strong problem-solving and time management skills.
Why Join All Star Healthcare Solutions?
Collaborative and supportive work environment.
Opportunities for growth within the finance and revenue cycle teams.
Comprehensive benefits package and competitive compensation.
Company Awards
All Star Healthcare Solutions Achieves Top Workplaces USA Recognition - All Star
SIA Largest Healthcare Staffing Firms in the US
SIA Largest Staffing Firms in the US
SIA Best Staffing Firms to Work For
Modern Healthcare Best Places to Work in Healthcare
Sun Sentinel Top Workplaces in South Florida
South Florida Business Journal Business of the Year Finalist
ClearlyRated Best of Staffing Client & Talent Satisfaction Awards
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All Star Healthcare Solutions reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This job description is NOT a contract for employment and does not modify or circumvent the employee's ‘at-will' employment relationship with the company.
All Star Recruiting Locums, LLC and affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, age, or any other category protected by law
Revenue Collection Specialist
Accounts receivable specialist job in Opa-locka, FL
The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay.
NATURE OF WORK
Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers.
KEY RESPONSIBILITIES
· Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence.
· Prepare the information for computer input regarding billings and billing adjustments to accounts.
· Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments.
· Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints.
· Serve as backup cashier as needed.
· Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes.
· Maintain financial and other reports related to uncollected charges and collections.
· Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner.
· Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges.
· May have preliminary discussion with customers regarding: payment schedules and arrangements
· Acquire proper authorization for adjustments to water bills when appropriate
· Work effectively with employees, supervisors and the general public
· Must be able to work independently within the City's policies and procedures
· Operate a variety of general office equipment
· Perform other duties as assigned.
KNOWLEDGE, ABILITIES AND SKILLS.
· Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division.
· Considerable knowledge of the principles and practices of public and business administration.
· Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts)
· Knowledge of public relations
· Ability to exhibit excellent customer service skills in a positive and effective manner
· Some knowledge of basic accounting principles and bookkeeping procedures, and practices
· Some knowledge of the operation of water, sewerage, and waste collection systems
· Knowledge of computer operations
· Strong attention to detail and accuracy with numbers
· Ability to write short emails, memos, and other types of communications
· Ability to treat information with confidentiality
· Ability to communicate effectively, verbally and in writing
· Ability to prepare daily, weekly, monthly reports on revenue collected, as needed
· Ability to utilize independent judgement in making decisions concerning a variety of administrative and customer problems
EDUCATION
· Bachelor's degree from an accredited college or university with a major in Accounting, Finance or Business.
EXPERIENCE AND TRAINING
· Three (3) years full-time paid experience in accounting, computer operations, utility billing and collections, customer service or the equivalent
· Maintaining taxes and databases associated information
· Working with computer systems and Excel spreadsheet experience
· Related experience can substitute for education on a year-for-year basis
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit, reach with hands and arms, and taste or smell. The employee is occasionally required to stand, walk and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to daily use a computer, telephone, and keyboard, type equipment for long periods of time. The noise level in the work environment is usually quiet.
Employment At-Will
Employees have a work-at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the City OF Opa-Locka, without cause or notice, may terminate it.
Equal Employment Opportunity/EEO
The City of Opa-Locka is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the City of Opa-Locka will comply with all applicable local, state, and federal employment discrimination laws. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, and career development. selection of
volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.
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