What does an accounts receivable supervisor do?
An accounts receivable supervisor is responsible for overseeing the operations and activities related to an organization's accounts receivable. Your duties will vary and typically includes processing invoices and following-up on payments, maintaining cash receipts, and resolving payment issues on time. In addition, an accounts receivable supervisor will be responsible for updating and maintaining accurate financial records and ledgers, keeping information confidential to protect the organization's value, and accomplishing accounting and organizational mission by completing relevant results.
Accounts receivable supervisor responsibilities
Here are examples of responsibilities from real accounts receivable supervisor resumes:
- Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
- Enter all tickets including demographic information as well as coding tickets with proper CPT and ICD9 codes.
- Remain current with all medical billing coding for ICD-9, CPT, revenue codes, and HCPC's.
- Post cash to A/R or G/L accounts (including physical checks, credit card charges and ACH deposits).
- Create billing codes for new accounts, set up possible ACH payment and bill out invoices on web base system.
- Assist with company acquisitions and attend Nevada Medicaid conferences.
- Reconcile operating and payroll bank statements and various general ledger accounts.
- Develop and train staff to enhance departmental productivity while reducing DSO.
- Develop strong relationships with internal and external customers improving payment processes and DSO.
- Perform account reconciliations, post sales orders to verify accurate information and financial dimensions.
- Provide to management relative reporting relate to billing and reporter payroll volume and discrepancies.
- Monitor and catalog Medicare bulletins and flash reports to ensure proper coding and eliminating errors.
- Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
- Assist in Medicaid/Medicare cost reporting and preparation of the facility budget.
- Identify coding or billing problems from EOB and work to correct the errors in a timely manner.
Accounts receivable supervisor skills and personality traits
We calculated that 13% of Accounts Receivable Supervisors are proficient in Customer Service, Patients, and Reconciliations. They’re also known for soft skills such as Listening skills, Negotiating skills, and Speaking skills.
We break down the percentage of Accounts Receivable Supervisors that have these skills listed on their resume here:
- Customer Service, 13%
Designed and executed performance expectations focused on setting high expectations for customer service and risk mitigation that was adopted nationwide.
- Patients, 6%
Facilitated with management in completing general formalities related to the patients such as insurance and medical reports.
- Reconciliations, 5%
Maintained and audit accounts receivable ledgers, reconciliations and cash management transactions for approximately 2,290 military students.
- Financial Statements, 4%
Worked closely with auditors to ensure A/R was either valid or reserved adequately which also ensured accurate reporting of financial statements.
- Data Entry, 4%
Collaborated with PeopleSoft application programmers to create and design enhancements for system features, modules screens reports and data entry panels
- Cash Application, 3%
Assumed responsibility for the monthly invoice generation across three different applications, cash application and contract validation for the entire Corporation.
Most accounts receivable supervisors use their skills in "customer service," "patients," and "reconciliations" to do their jobs. You can find more detail on essential accounts receivable supervisor responsibilities here:
Listening skills. To carry out their duties, the most important skill for an accounts receivable supervisor to have is listening skills. Their role and responsibilities require that "collectors must pay attention to what debtors say when trying to negotiate a repayment plan." Accounts receivable supervisors often use listening skills in their day-to-day job, as shown by this real resume: "communicated with sales representatives regarding overdue accounts. "
Negotiating skills. Another essential skill to perform accounts receivable supervisor duties is negotiating skills. Accounts receivable supervisors responsibilities require that "the main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties." Accounts receivable supervisors also use negotiating skills in their role according to a real resume snippet: "oversee credit and collection by ensuring timely payments, and negotiating with past due accounts. "
Speaking skills. Another skill that relates to the job responsibilities of accounts receivable supervisors is speaking skills. This skill is critical to many everyday accounts receivable supervisor duties, as "collectors must be able to speak to debtors to explain their options and ensure that they fully understand what is being said." This example from a resume shows how this skill is used: "evaluated employee performance and prepared and presented performance reviews according to company policy. "
The three companies that hire the most accounts receivable supervisors are:
- Robert Half20 accounts receivable supervisors jobs
- Phoenix Children's6 accounts receivable supervisors jobs
- Med-Metrix
4 accounts receivable supervisors jobs
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Compare different accounts receivable supervisors
Accounts receivable supervisor vs. Billing manager
A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.
These skill sets are where the common ground ends though. The responsibilities of an accounts receivable supervisor are more likely to require skills like "reconciliations," "financial statements," "data entry," and "customer accounts." On the other hand, a job as a billing manager requires skills like "billing procedures," "revenue cycle," "mediation," and "medical claims." As you can see, what employees do in each career varies considerably.
Billing managers really shine in the utilities industry with an average salary of $89,214. Comparatively, accounts receivable supervisors tend to make the most money in the technology industry with an average salary of $60,782.The education levels that billing managers earn slightly differ from accounts receivable supervisors. In particular, billing managers are 0.3% more likely to graduate with a Master's Degree than an accounts receivable supervisor. Additionally, they're 0.4% more likely to earn a Doctoral Degree.Accounts receivable supervisor vs. Collections coordinator
Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.
In addition to the difference in salary, there are some other key differences worth noting. For example, accounts receivable supervisor responsibilities are more likely to require skills like "financial statements," "medicare," "payroll," and "general ledger accounts." Meanwhile, a collections coordinator has duties that require skills in areas such as "phone calls," "appeals," "account balances," and "medical billing." These differences highlight just how different the day-to-day in each role looks.
On average, collections coordinators earn a lower salary than accounts receivable supervisors. Some industries support higher salaries in each profession. Interestingly enough, collections coordinators earn the most pay in the professional industry with an average salary of $39,558. Whereas accounts receivable supervisors have higher pay in the technology industry, with an average salary of $60,782.In general, collections coordinators achieve similar levels of education than accounts receivable supervisors. They're 1.0% less likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.Accounts receivable supervisor vs. Collection analyst
Collections analysts assess the riskiness of a company or person in credit extension and repayment collection. The analysts manage data processing contract procurement negotiation. They help in the quarterly and yearly external and internal audits. It is part of their job to collect the first payment default and make sure that portfolios are inappropriate performance. They also act on collection calls for the area of responsibility assigned to them.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from accounts receivable supervisor resumes include skills like "data entry," "medicare," "payroll," and "general ledger accounts," whereas a collection analyst is more likely to list skills in "portfolio," "strong problem-solving," "collection issues," and "payment arrangements. "
Collection analysts earn the highest salary when working in the technology industry, where they receive an average salary of $51,647. Comparatively, accounts receivable supervisors have the highest earning potential in the technology industry, with an average salary of $60,782.When it comes to education, collection analysts tend to earn similar degree levels compared to accounts receivable supervisors. In fact, they're 0.3% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.Accounts receivable supervisor vs. Account analyst
Account analysts are responsible for analyzing account statements and financial transactions of an organization, resolving billing discrepancies, and managing account receivables. They assess the company's financial stability and identify opportunities to improve data analysis techniques by adhering to accounting principles and the company's operational protocols. Account analysts prepare financial reports, evaluate accounts payable, assist in tax audits, and release invoices. They should have excellent analytical and communication skills, especially on posting accurate account reports on the database.
Even though a few skill sets overlap between accounts receivable supervisors and account analysts, there are some differences that are important to note. For one, an accounts receivable supervisor might have more use for skills like "data entry," "medicare," "collection procedures," and "direct reports." Meanwhile, some responsibilities of account analysts require skills like "powerpoint," "balance sheet," "financial analysis," and "data analysis. "
In general, account analysts earn the most working in the finance industry, with an average salary of $71,221. The highest-paying industry for an accounts receivable supervisor is the technology industry.The average resume of account analysts showed that they earn similar levels of education compared to accounts receivable supervisors. So much so that theyacirc;euro;trade;re 1.9% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.1%.Types of accounts receivable supervisor
Updated January 8, 2025
