Specialist jobs at AccuWeather

The Associate Compliance Service Specialist (ACSS) role is unique role that combines compliance functions in addition to servicing functions. This position supports the Compliance Service Specialist Team, and the Regulatory Filing team within the Compliance department to provide greater control and oversight into that function. This role allows for significant improvement in compliance targets and metrics. The role of ACSS is a hybrid role with a highly specialized skill set to bridge the gap between the Servicing Team and the Compliance Team. ACSS role is crucial to the overall success of the organization and will play a key role in supporting the Regulatory Filing team to ensure that compliance deadlines and requirements are met. Essential Functions/ Primary Responsibilities: Prepare, send, and collect state specific diligent effort forms and additional state specific forms. Manage assigned accounts and handle all aspects of the post binding workflow. Maintaining post binding files and uploads into Centralis. Reviewing outstanding subjectivity requirements and coordinating collection of outstanding subjectivities. Establish and develop solid working relationships with external retail and carrier partners. Order policies from the carriers. Follow up on outstanding policies and endorsements. Setting and following up on suspenses for cross department tasks (i.e. for AAM, AE and AM's) Review policies, binders and invoices for accuracy. Coordinate policy and binder corrections. After review, apply state required stamping language and deliver the policy to the retail partner. Completing any required carrier surplus lines forms. Willingness to be cross trained in all aspects of the department as assigned by the Director of Compliance. Other tasks and responsibilities as determined based on operational needs within the department. Knowledge, Skills, and Ability: Must obtain a Property & Casualty License within ___ days of hire date. Basic knowledge of insurance markets, rating procedures, coverages, and industry operations to effectively manage, maintain, and service assigned client and prospect. Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a sense of urgency as required. Exceptional interpersonal skills, high level of emotional intelligence, and exceptional communication skills. Goal and detail oriented: sense of urgency and ability to meet client and producer expectations through well executed time management skills. Ability to utilize computer and understand functionality. Consistently increasing knowledge of available technology and amending work patterns to maximize efficiency. Knowledge and ability to perform technical tasks to expedite client service using critical thinking and analytical skills where applicable. Personal Accountability, willingness to learn and grow. Must maintain a valid driver's license or have transportation available when needed to be able to leave for calls, meetings and/or visits. Preference will be given to candidates with prior Property & Casualty experience. Working knowledge of commercial lines insurance and/or insurance licensing preferred. Previous insurance or claims experience and knowledge of Property & Casualty compliance concepts preferred. Training will be provided for the right candidate. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. High-pressure, fast-paced environment with significant telephone and personal disruption. A large number of multiple steps in a complex system performed with accuracy and speed is essential to the successful completion of tasks. Other Duties: This is intended to describe the level of work required by the person performing the work of the positions and physical requirements normal to the position. Principal duties outlined are the essential responsibilities and duties and other duties may be assigned as needs arise or as required to support principal duties. Any written contractual agreements will supersede this job description. Employees must be able to perform essential functions of the position satisfactory, if requested reasonable accommodation will be provided to enable employees with disabilities to perform essential functions of the job, absent undue hardship.

Our enterprise-level client is seeking to add multiple Desktop Support Specialists to the team in New York City. Please see below for full details- Job Notes: -- 6-month contract / extensions possible and perm conversion are possible, but not guaranteed -- Onsite in New York City - on Vesey St. in New York, NY 10281 -- Shift available - 1-11pm ET / Monday - Friday (required) -- Candidates with Financial Sector experience preferred. -- Strong customer service skills required. Pay Rate = $27 w2 per hour plus benefits Schedule - Must be available for both shifts 8:30am-5:30pm & 1pm-11pm Monday - Friday, with occasional OT opportunities in the evenings and weekends. From the client: Must have IMAC (Install, Add, Move, Change) experience, PC Imaging, and Inventory Management at minimum to qualify. Key Responsibilities: -Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities -Reimage and deploy PCs as part of refresh or break/fix processes -Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals -Support users with Office 365 applications and Windows OS issues -Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools -Collaborate remotely with team members across other locations to resolve complex issues -Perform basic hands-and-feet network support: check switch power status, create console sessions as directed -Ensure timely and professional communication with end users and team leads Technical Environment & Minimum Requirements: -Strong experience supporting Windows desktop environments -IMAC, PC Imaging, and Inventory Management experience required. -Proven hands-on experience with Office 365 at the deskside level -Basic knowledge of device imaging, reimaging, and PC deployment best practices -Excellent problem-solving and customer service skills Nice to Have: -Experience using ServiceNow or similar ticketing systems -Familiarity with Windows Autopilot deployments -Hands-and-feet network support (switch checks, console sessions) Certifications: -Certifications such as A+, MCP, or ITIL are a plus but not required Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows. What you'll be doing: Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms. Collaborate with data engineers, analysts, and business stakeholders to support data needs. Develop and maintain documentation for data operations processes and workflows. Assist in onboarding new data sources and integrating them into existing systems Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products Perform root cause analysis and resolve data-related issues promptly. Provide occasional weekend support for software upgrades, database patching, and regression testing You will report to the Manager of Data Services Qualifications Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field 2+ years of experience in data operations, data engineering, or similar roles Experience developing data solutions Hands-on experience with Microsoft SQL Server Experience with GoAnywhere Managed File Transfer (MFT) platform Proficiency in scripting languages such as Python or PowerShell Experience collaborating across cross-functional teams Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including full medical, dental, vision, and matching 401K Fully remote environment Flexible time off including volunteer time off, vacation, sick and 12-paid holidays At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Hello, Client Success Specialist! Freeosk is looking for an experienced Client Success Specialist to join our remote team. Our ideal candidate has experience with in-store and digital marketing strategies. A Client Success Specialist nurtures client relationships with our brand partners - among them Fortune 100 Consumer Packaged Goods companies - and drives internal teams towards program execution excellence. In addition to supporting Client Success team duties, Client Success Specialists work in tandem with their Sales counterparts to secure revenue, manage internal and external process pre and post-sale to position Freeosk for future partnerships by delivering exceptional client service. We work in a distributed environment. Our office is in Chicago, but you can be located within the continental United States. There will be travel required to our Chicago office from time to time. Some key responsibilities are... Provide necessary support and coordination to the Client Success team Architect client solutions grounded in clear performance expectations Serve as the primary point of contact for clients, proactively guiding them through Freeosk's program development process and responding to their needs Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution Your skills, background and experience include... Minimum 3 years of experience (in-store or digital marketing required) Ability to thrive under pressure and meet deadlines while multi-tasking Excellent communication and interpersonal skills Proactive self-starter willing to learn and grow with an ever-changing business Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management Proficient in Microsoft Office, Google Workspace, and JIRA applications Proficient in Salesforce or other CRM Bachelor's Degree in a relevant field preferred The salary range for this Client Success Specialist position is $50,000 to $65,000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position. Our Benefits Competitive pay 401(k) Match Program Medical, Dental, Vision Insurance Work From Home Stipend Short Term and Long Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend Social events

Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We're looking for a Product Operations Specialist to support the product organization across Jun Group's ad-tech platforms. Our in-app advertising platform leads the industry, and it touches tens of millions of consumers across devices. Responsibilities include * Become an expert in our in-house digital ad technologies and data tools to provide recommendations and analytical support. * Establish and maintain processes and best practices that drive efficiency, transparency, and scalability across product operations. * Own the process for collecting, analyzing, and triaging bugs, campaign support issues, and supply/demand operational requests. * Manage programmatic operations and product operations processes - including financial tracking, reporting, and cross-functional coordination. * Monitor key revenue and product performance metrics to identify trends, areas for optimization, and opportunities for innovation. * Recommend and implement optimizations to increase revenue and fill rates for Jun Group and our app partners. * Support Product Managers in defining and executing A/B tests and validation plans to inform roadmap decisions. * Partner with Product and Engineering to identify and resolve technical issues impacting monetization performance and to surface opportunities for new features and enhancements. * Deliver regular, data-driven insights into yield performance, inventory consumption, and buyer behavior to stakeholders across Finance, Sales, and Product Leadership. Here are a few indicators that you're the right person * You have an ops mindset and thrive in a fast-paced environment * You have a passion for programmatic and a deep understanding of how it works * You're analytical and solve problems using data * You're curious, picky, determined, detail-oriented, and diplomatic * You're an excellent communicator Requirements * 1+ year in programmatic advertising * Deep understanding of programmatic technologies (SSPs, DSPs, OpenRTB, PreBid, PMPs, PGs, Deal IDs) and digital advertising fundamentals * Self-driven with the ability to multi-task and work with minimal supervision in a deadline-oriented environment * Exceptional communication skills and a collaborative, solutions-oriented mindset * Proficiency in Excel and SQL and experience working with large, complex datasets Some company benefits include * Competitive Pay * Hybrid Work Life * Health, Dental, and Vision Insurance * Mental Health Resources * Volunteer Opportunities Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $65,000 - $85,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.

Create Music Group is currently looking for self-described viral internet culture enthusiasts to join our Viral Department. Viral Content Claiming Specialist perform administrative tasks such as YouTube copyright claiming and asset onboarding, as well as scope out trending memes and social media videos on a daily basis. This position requires a regular workload of data entry/administration in order to carry out the most basic functions of our department but there are plenty of opportunities for more creative and ambitious pursuits if you are so inclined. This is a full time position which may be done remotely, however our office is located in Hollywood, California, and we are currently only looking for job candidates who are located in California. In the future, you may be encouraged to come into our office for meetings or company functions, so it is best if you are located in the Los Angeles/Southern California area. Through our Viral team, we collaborate with some of the most prominent viral talent from the TikTok and meme world including Supa Hot Fire (Deshawn Raw), Welven Da Great (Deez Nuts), Verbalase, KWEY B, Hoodnews, presidentofugly1, 10k Caash, dimetrees, Zackass, Supreme Patty, The Man with the Hardest Name in Africa, ViralSnare, Adin Ross, and more. YouTube monetization provides an alternative consulting and revenue-generating resource for our clients to grow their audience and earnings. We have helped our clients monetize and collected millions in previously unclaimed revenue for content creators, artists and labels. REQUIREMENTS: 1-3 years work experience Excellent communication skills, both written and verbal Internet culture and social media platforms, especially YouTube Conducting basic level research Organizing large amounts of data efficiently Proficiency with Mac OSX, Microsoft Office, and Google Apps PLUSES: Strong understanding of the online video market (YouTube, Instagram, TikTok) Bilingual - any language, although Spanish, Mandarin, and Russian is preferred RESPONSIBILITIES: We work directly with our clients and their team to help them break down the data and find potential opportunities to build their career. Daily responsibilities include but are not limited to the following. Watching YouTube videos for several hours daily Content claiming Uploading and defining intellectual assets Administrative metadata tasks Researching potential clients Staying on top of accounts for current client roster As this is a remote position, you are required to have your own computer and reliable internet connection. This position may require you to download a great deal of video files (files which may be deleted once onboarding tasks are completed) so please make sure that you have a computer that is up to the task. Laptops are preferable if you would like to come into our office to work (snacks, soft drinks, and Starbucks coffee are provided at our physical office). BENEFITS: Paid company holidays, paid time off, and health benefits (medical, dental, vision, and supplementary policies) are included. TO APPLY: Send us your resume and cover letter (in one file). After you apply, you will be redirected to take our Culture Index survey here. Otherwise, copy and paste the link to your web browser: ********************************************************* Info.php?cfilter=1&COMPANY_CODE=cYEX5Omste Applications without a cover letter and Culture Index survey will not be considered. OPTIONAL: Link relevant social media campaigns and/or writing samples from your portfolio.

At Rain, we're rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you're curious, bold, and excited to help shape a borderless financial system, we'd love to talk. Our Ethos Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what's broken without waiting, chase trends before they peak, and remember to have fun through it all. We're looking for Technical Support Analysts to help us deliver exceptional support for Rain's platform and integrations. You'll troubleshoot complex issues, assist internal and external partners, and ensure that our infrastructure and user experience remain seamless and reliable. What You'll Do Investigate and resolve advanced customer and partner issues related to Rain's systems, APIs, and integrations. Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed. Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents. Maintain accurate documentation and create troubleshooting guides for recurring issues. Track trends and suggest improvements to prevent future issues. Support new feature testing, integrations, and platform updates as needed. Ensure all tickets and incidents meet internal SLAs and quality standards. What You'll Bring 3+ years of experience in technical support or product operations, ideally in fintech, SaaS, or payments. Strong analytical and problem-solving skills with a detail-oriented approach. Familiarity with APIs, data analysis, and debugging workflows. Experience using tools such as Zendesk, Jira, Notion, or SQL-based systems. Clear communication skills with the ability to translate technical information for non-technical users. Ability to prioritize effectively and manage multiple complex cases at once. A collaborative mindset and a passion for continuous learning. Why Join Rain Work at the intersection of technology and finance, solving real-world problems with global impact. Join a team of smart, driven operators building the future of payments infrastructure. Flexible, fully remote environment with opportunities for growth. Be part of a company shaping how stablecoins are used worldwide.

The Client Engagement Specialist will serve as a client-facing resource dedicated to driving platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities Client Partnership & Support Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management. Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth. Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution. Ensure on-time execution of client projects, meeting quality and delivery expectations. Responsible for order entry and order management, maintaining accuracy across all submissions. Travel to client's office locations will be required. Platform Utilization & Strategic Guidance Drive platform adoption through education, training, and proactive recommendations. Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes. Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards. May be required to operate in-house small format printer to produce rush projects and client proofs. Training & Enablement Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes. Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs. Collaboration & Communication Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences. Document client expectations, project requirements, and feedback, ensuring alignment and follow-through. Qualifications & Skills 2-4 years of experience in customer service and engagement, marketing consultation, or a related field. Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry). Excellent communication, presentation, and relationship-building skills. Experience supporting software or platform adoption in a consultative role. Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Self-motivated, proactive, and solutions-oriented.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Oak View Group (OVG) is redefining live entertainment through innovation, excellence, and strategic partnerships. As part of this journey, the New Venue Activation Procurement Operations Specialist will support the end-to-end procurement process for launching and activating new venues across the enterprise. This role ensures seamless integration of procurement systems, supplier enablement, operational readiness, and process compliance to meet tight timelines and deliver high-quality outcomes for venue openings. This position requires strong project coordination skills, a hands-on approach to procurement operations, and deep familiarity with Source-to-Pay platforms such as Coupa. This role pays an annual salary of $81,000-$106,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 26, 2025. Responsibilities Venue Launch Procurement Support Coordinate procurement activities required to activate new venues, including purchase requisitions, supplier onboarding, and order fulfillment. Partner with venue project teams, facilities, F&B, IT, and finance to ensure all operational procurement needs are met prior to go-live. Track and manage pre-opening procurement milestones, ensuring alignment with project timelines and budgets. Supplier & System Enablement Lead supplier onboarding and enablement for Coupa, including compliance documentation, banking setup, and catalog management. Support the setup of approval workflows, user roles, and purchasing hierarchies for new venue teams. Facilitate training and documentation for local staff on procurement processes and tools. Operational Readiness Ensure delivery, receipt, and invoicing processes are in place and tested prior to venue launch. Coordinate with logistics teams and suppliers to guarantee timely delivery of critical items. Help set up venue-specific procurement dashboards and operational reporting. Process & Compliance Support Ensure procurement activities follow company policies and internal controls. Maintain accurate records of contracts, POs, and supplier agreements related to venue activation. Identify and address any procurement roadblocks that could delay launch readiness. Cross-Functional Collaboration Act as a procurement liaison to internal project managers, construction leads, and operations executives. Serve as a bridge between central procurement and local venue teams to ensure alignment and support. Additional ad-hoc responsibilities will be needed as the program grows and matures, list above is not exhaustive. Qualifications Bachelor's degree in Business, Supply Chain, Hospitality Management, or related field. 3-5 years of experience in procurement operations, project coordination, or venue pre-opening support. Hands-on experience with Coupa or similar Source-to-Pay tools required. Strong organizational skills with ability to manage multiple priorities under tight timelines. Excellent communication and stakeholder management skills. Experience in live entertainment, hospitality, or multi-site operations preferred. Willingness to travel for venue launches as needed (up to 50%). Preferred Attributes: Passion for live entertainment, culinary innovation, and venue experience. Project & Time Management Procurement Systems Fluency (Coupa, NetSuite, etc.) Attention to Detail & Execution Cross-Functional Collaboration Problem-Solving Under Pressure Customer Service Orientation Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. The Data Operations Specialist will help shape the future of employer services, with a focus on HR compliance and outsourcing. We are looking for an experienced and motivated Data Operations Specialist with technical expertise, business insight, and a proactive approach to problem-solving. You will help develop and implement data-driven solutions that enable strategic decision-making and drive business growth. You will help maintain the health of our data infrastructure, supporting cross-functional teams, and driving operational excellence across our data platforms. You have a background in data operations, and data quality management, with a passion for optimizing data workflows and supporting analytics initiatives. This role is critical in ensuring the integrity, availability, and performance of our data systems and workflows. What you'll be doing: + Execute tasks assigned via the Data Services ticketing system, ensuring SLA adherence and process compliance + Set up and manage file automation using GoAnywhere to ensure files move seamlessly from SFTP to all relevant products and platforms. + Collaborate with data engineers, analysts, and business stakeholders to support data needs. + Develop and maintain documentation for data operations processes and workflows. + Assist in onboarding new data sources and integrating them into existing systems + Troubleshoot and prioritize data issues flagged by client-facing teams by analyzing end-to-end data flows across different products + Perform root cause analysis and resolve data-related issues promptly. + Provide occasional weekend support for software upgrades, database patching, and regression testing + You will report to the Manager of Data Services + Bachelor's Degree in computer science, Information Systems, Data Analytics, or a related field + 2+ years of experience in data operations, data engineering, or similar roles + Experience developing data solutions + Hands-on experience with Microsoft SQL Server + Experience with GoAnywhere Managed File Transfer (MFT) platform + Proficiency in scripting languages such as Python or PowerShell + Experience collaborating across cross-functional teams Benefits/Perks: + Great compensation package and bonus plan + Core benefits including full medical, dental, vision, and matching 401K + Fully remote environment + Flexible time off including volunteer time off, vacation, sick and 12-paid holidays At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote

Join Us as Our Growth Operations Specialist Remote We're looking for a results-driven Growth Operations Specialist to serve as the operational backbone of our go-to-market team, optimizing sales processes, forecasting accuracy, and CRM workflows to support scalable, predictable growth. About You: Experience: Senior Key Responsibilities Partner with GTM leadership (Sales, Marketing, and Partnerships) to design and optimize revenue operations processes - from lead flow to forecasting and pipeline management. Own HubSpot CRM governance and automation, including data integrity, workflows, and integrations (LinkedIn Sales Navigator, Slack, etc.). Build and maintain scalable dashboards and reports in HubSpot and BI tools Support quarterly forecasting, quota setting, and pipeline analysis, ensuring alignment with company revenue goals. Collaborate with sales enablement to document and standardize playbooks, deal stages, and KPIs. Analyze GTM performance trends and recommend improvements to optimize funnel conversion, sales velocity, and team productivity. Bridge Marketing and Sales to ensure consistent attribution and campaign performance reporting. Partner with Finance on revenue planning, reconciliation, and operational reporting. Define and maintain GTM performance metrics including pipeline coverage, conversion rates, velocity, and forecast health. Ensure adoption of GTM processes through documentation, enablement, and recurring training. Lead cross-functional GTM operational initiatives and special projects to improve scale, efficiency, and predictability. Requirements 6+ years of experience in sales, growth, or revenue operations, preferably in a B2B services or consulting environment. Demonstrated experience supporting sales leadership with pipeline forecasting, reporting cadence, and GTM planning. Deep knowledge of HubSpot CRM, integrations, and workflow automation; exposure to HubSpot Operations Hub preferred. Proficiency in data visualization and dashboarding Comfortable working cross-functionally across sales, marketing, and finance teams to align data and process standards. Strong communication, analytical, and problem-solving skills with an eye for scalable systems. Experience managing end-to-end GTM systems, including sales engagement tools, enrichment, attribution, analytics platforms, and automations. Strong understanding of revenue modeling, pricing, and forecasting rigor. Experience supporting professional services or consulting sales motions (preferred). Ability to work autonomously in a highly remote, asynchronous organization with global teams. Team Collaboration: Overlap with at least 6 hours US EDT hours daily is expected. Reliable high-speed internet is a must! Team Culture: At Modus, a fast-growing, remote-first company, you'll experience various exciting projects! Here's a taste of what you might do: Giving back: Be an active participant through opportunities such as blog posts, open source contributions, and event speaking. Travel & connections: Meet fantastic people during our remote meet-ups! It's all about collaboration and fun! Global environment and diversity at its best. Teaching and learning: Work in active teams on internal and external projects, staying up-to-date with the latest technologies. Being a self starter: Autonomy and proactivity are the key to succeed at Modus. Client interaction: Represent Modus and our values while connecting directly with our clients, some of the world's biggest brands. Growth: Enjoy comprehensive learning benefits, with access to over 12,000 courses. Your growth is our priority! About us: Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We were fully remote before it was cool! We support organizations on their digital transformation journey through strategic consulting and full lifecycle product development, partnering with industry leaders including Atlassian, GitHub and AWS. Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world's largest brands deliver powerful digital experiences. We combine boutique expertise with enterprise-scale capabilities. As a GitHub partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you. Perks of working with us: Remote work with flexible working hours. Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries. Employee Referral Program. Client Referral Program. Travel according to client or team needs. The chance to work side-by-side with thought leaders in emerging tech. Access to more than 12,000 courses with a licensed Coursera account. Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role. Additional benefits might apply contingent on your location. By joining our team, you'll be part of a winning squad that plays to each other's strengths and celebrates every success together. Apply now and show us you've got what it takes to take your consulting skills to the next level with Modus Create!

HAAWK is looking for a Claiming Specialist to join our team. In this role you will be responsible for accuracy and integrity of music assets within YouTube's Content Management System (CMS), and play a critical part in ensuring proper monetization, rights enforcement, and conflict resolution across digital content platforms. The ideal candidate is highly detail-oriented, technically proficient, and possesses a strong understanding of YouTube's platforms and policies. What You Will Be Doing: Monitoring and troubleshooting issues related to claims, monetization, and policy enforcement within YouTube CMS. Investigating and resolving disputed claims, reference overlaps, and ownership conflicts to ensure proper asset management. Maintaining accurate metadata, confirming correct ownership, and applying appropriate policies across music assets. Serving as a point of contact for clients and partners, providing timely assistance with content-related issues and conflict resolution. Stay up-to-date and informed on YouTube platform developments, Content ID tools, and industry best practices. What Makes You Qualified: Proficiency in organizing and analyzing data using tools such as Microsoft Excel or Google Sheets. Strong attention to detail, with excellent organizational and analytical problem-solving abilities. Comfortable working with and learning new technologies. Proven ability to work collaboratively in a team environment with a positive, solutions-oriented attitude and a willingness to support others to achieve shared goals. Hands-on experience with YouTube CMS or similar content management systems. Background in music, digital rights management, or copyright is a plus. Solid understanding of popular music and awareness of current and emerging trends in the music industry. Exceptional communication skills with the ability to interact professionally in client-facing situations.

Company: Pencor Services, Inc. WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system. Duties include: Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook Deploying, configuring and troubleshooting desktop hardware Deploying, configuring and troubleshooting Microsoft operating systems Deploying, configuring and troubleshooting a variety of printing solutions Deploying, configuring and troubleshooting Avaya VOIP telephones Communicating with employees, providing feedback and answering technical related questions Other duties as assigned Qualifications: Associates Degree in Information Technology and / or related experience A+, Microsoft or Cisco Certification Preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record Microsoft Product Experience including office products and operating systems Familiarity with troubleshooting computer and printer related issues Excellent Computer Skills Excellent Troubleshooting Skills Ability to work effectively both independently and as part of team INDHP

The Client Success Specialist, Haylo is responsible for acting as a liaison between the programmatic/Haylo team and our sales reps, clients, and technology partners for our entire suite of endemic and non-endemic programmatic opportunities. The Account Manager will leverage their in-depth knowledge of the Haylo + programmatic product offerings along with strong organizational, analytical and project management skills to provide exceptional client service while identifying opportunities for account growth. In this role, you will be a key point of contact for the Haymarket sales team as a key subject matter expert. The Client Success Specialist, Haylo is responsible for stewarding digital advertising campaigns and relationships with top-tier customer accounts. This position collaborates closely with teams across Haymarket to ensure that our clients have comprehensive support and superior client service both pre- and post-sale. The Programmatic Account Manager understands our clients' advertising priorities and strategies, and is also required to identify and troubleshoot any issues, and escalate accordingly, as well as demonstrate knowledge and understanding of our products, tools, and processes. We want to ensure that this team has the resources to deliver best-in-class customer service to our clients, our agencies, and across all of internal Haymarket Advertising Sales teams. The highest priorities are our people, systems, and processes. Responsibilities: Serve as the main internal POC for Sales, Media Strategy, and Client Success teams with technical or operational questions for Haylo Core products (includes, but is not limited to Haylo HCP, Haylo Rare Disease, Haylo Carepath, Haylo DTC, Geofencing, Haylo Rep, Haylo Triggered Response, Haylo EHR, Haylo Social, Haylo DOOH, Haylo CTV, Haylo Audio, and Haylo Vitals). Collaborate with Digital Operations to create and maintain SOPs for execution of all Haylo Core products. This includes SOP documents for Haylo partners (eg, Flora, Purple Labs, etc). Lead regular training sessions for Media Strategy, Client Success, Digital Operations, Ad Ops, Email Ops for overviews related to execution. Manage internal references and sales resources. This includes the Haylo aspects of the Haylo Spec sheets, Haylo Master Doc, Rate Card, Sales Slides, RFP Slides Manage pre-sale inventory requests for: MCG: Haylo EHR products McKnight's: All Haylo Core products, includes the preparation of the Haylo proposal Project manage Haylo Rep, Haylo Triggered Message. Work with Sales, Media Strategy, and Client Success + Digital Operations to recommend business rules, address internal and client questions, liaise with Data to ensure workflows are functioning to accurately capture data. First level of escalation for troubleshooting campaign performance by investigating ad server bugs, third party discrepancies and under-delivery issues with Ad Ops and Partners Collaborate with Commercial Analytics on Haylo Case Studies for use by Sales Basic Qualifications: 2-3 years of digital advertising experience, with at least 1 year of programmatic media experience 1 year of digital ad trafficking or trading experience and hands-on experience with SSP, DSPs, and/or ad exchanges, as well as managed service campaigns Familiarity with third-party ad servers such as Campaign Manager 360, Sizmek, Innovid, etc., with a fundamental understanding of display and video ad serving concepts (i.e. VAST and VPAID) Familiarity with leading DSP platforms like Google, Xandr, Adobe, DeepIntent, Proclivity, Pulsepoint, etc. Ability to think critically and use reporting insights to identify bidding behavior and deal optimizations Proactive and highly organized, with the ability to manage and prioritize multiple projects and campaigns in a timely manner Experience compiling and analyzing insights from campaign performance reports in order to troubleshoot campaigns as needed Strong proficiency with Microsoft Excel and PowerPoint; ability to quickly learn productivity software application tools Seeks out partnerships across the organization to test new ideas and grow the business Exceptional organizational, relationship-building, and communication (written and verbal) skills Self-motivated starter who thrives in a fast-paced environment Ability to cultivate sales and client relationships Preferred Qualifications: Familiarity with Advertising Research and Verification vendors like DoubleVerify, Nielsen, ComScore, Moat, Integral Ad Science, Millard Brown, etc. Strong interest in the digital media, advertising, and emerging technology industries Coursework in Business Administration, Media, Advertising, or Marketing Working familiarity with a broad range of business functions, including ad sales, creative services, revenue operations, inventory planning, and yield optimization Knowledge of industry ad categories, various modes of online ad sales channels and ability to translate those customer requirements into technical/operational solutions. Experience working with Google Ad Manager, Operative, and/or the Magnite SSP preferred, but not required Required Education Bachelor's degree with a focus in media, advertising or other meaningful experience What We Offer: A competitive compensation package The salary range for this position is $70,000 - $75,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications. Paid annual vacation, holiday and sick time off Comprehensive health plans including medical, dental and vision Competitive 401(k) investment options and generous company matching program Life insurance Commuter benefits Employee referral awards Tuition reimbursement Training opportunities through industry-recognized programs A creative and passionate workplace and a fun, collaborative team environment Three Week “Work from Anywhere” benefit, to ensure work life balance About Haymarket: Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for - we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws. Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails ************************ are legitimate. When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through Linkedin. You can view our open positions on our website US careers section: ***************** California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here.

Jun Group is a technology company building a world where consumers are in control of their data and advertisers can reach them directly. Intelligent advertising that inspires trust is our guiding principle. We're passionate about making advertising better for everyone through our consent-based approach that empowers the world's largest publishers, brands, and agencies to achieve their goals with integrity, transparency, and peace-of-mind. We're looking for a Product Operations Specialist to support the product organization across Jun Group's ad-tech platforms. Our in-app advertising platform leads the industry, and it touches tens of millions of consumers across devices. Responsibilities include Become an expert in our in-house digital ad technologies and data tools to provide recommendations and analytical support. Establish and maintain processes and best practices that drive efficiency, transparency, and scalability across product operations. Own the process for collecting, analyzing, and triaging bugs, campaign support issues, and supply/demand operational requests. Manage programmatic operations and product operations processes - including financial tracking, reporting, and cross-functional coordination. Monitor key revenue and product performance metrics to identify trends, areas for optimization, and opportunities for innovation. Recommend and implement optimizations to increase revenue and fill rates for Jun Group and our app partners. Support Product Managers in defining and executing A/B tests and validation plans to inform roadmap decisions. Partner with Product and Engineering to identify and resolve technical issues impacting monetization performance and to surface opportunities for new features and enhancements. Deliver regular, data-driven insights into yield performance, inventory consumption, and buyer behavior to stakeholders across Finance, Sales, and Product Leadership. Here are a few indicators that you're the right person You have an ops mindset and thrive in a fast-paced environment You have a passion for programmatic and a deep understanding of how it works You're analytical and solve problems using data You're curious, picky, determined, detail-oriented, and diplomatic You're an excellent communicator Requirements 1+ year in programmatic advertising Deep understanding of programmatic technologies (SSPs, DSPs, OpenRTB, PreBid, PMPs, PGs, Deal IDs) and digital advertising fundamentals Self-driven with the ability to multi-task and work with minimal supervision in a deadline-oriented environment Exceptional communication skills and a collaborative, solutions-oriented mindset Proficiency in Excel and SQL and experience working with large, complex datasets Some company benefits include Competitive Pay Hybrid Work Life Health, Dental, and Vision Insurance Mental Health Resources Volunteer Opportunities Greater NY-area Residents: We currently have a hybrid remote work policy. All Jun Group employees living within a 90-minute (one way) commute of our NYC office are expected to be in the office three days per week. Salary Range: $65,000 - $85,000 We're open to allowing the right person to learn our industry on the job. We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the right person as opposed to the right combination of keywords.

WHY JOIN ALO? Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. Role: Private Client Specialist OVERVIEW The Client Specialist is the face of ALO's premium handbag collections, delivering an elevated client experience that reflects ALO's wellness and lifestyle ethos. This role combines deep product knowledge, luxury service, and relationship-driven selling to create a high-touch, immersive shopping environment. More than a sales role, the Luxury Handbag Specialist builds long-term client relationships, converts walk-in traffic into loyal ambassadors, and represents ALO's luxury promise with expertise and passion. SALES & CLIENT EXPERIENCE Create energy, excitement, and desire around ALO's handbags and premium collections, converting walk-in traffic into loyal clients. Deliver personalized service tailored to each client's lifestyle and preferences, consistently exceeding expectations. Achieve individual and team sales objectives by driving storytelling, product education, expert knowledge of luxury handbag collection, materials, and confident styling recommendations. Advise clients across ALO's full lifestyle assortment-handbags, apparel, and accessories-to complete the luxury styling experience. Represent ALO's heritage of mindful movement and wellness through elevated service and presence. CLIENTELING & RELATIONSHIP BUILDING Build and maintain a loyal client base by leveraging ALO's clienteling tools through thoughtful outreach, consistent follow-up, and personalized appointments-deepening relationships, driving sales growth, and maximizing lifetime customer value. Schedule and host private styling sessions, special experiences, and curated client events. Track client preferences and purchase history to anticipate future needs and recommend products proactively. Provide aftercare support by assisting with handbag care, repairs, or service needs, ensuring a seamless luxury experience post-purchase. VISUAL & BRAND PRESENTATION Uphold luxury visual merchandising standards, including handbag wall zoning and seasonal styling guides. Represent ALO's studio-to-street ethos by wearing and showcasing ALO's wardrobe, demonstrating the brand's luxury, wellness, performance, and fashion perspective. Ensure product displays are pristine, inspiring, and aligned with ALO's luxury positioning. OPERATIONAL EXCELLENCE Support backend operations including inventory management, BISSO optimization, and stock replenishment. Protect operational efficiency by following ALO's operational standards and contributing to a safe, organized, and professional environment. TEAM COLLABORATION Act as a role model for luxury service and selling behaviors, inspiring peers with ALO's luxury approach. Partner with Store Experience, Education, and Visual teams to continuously elevate the in-store journey. Share expertise with teammates, supporting collective goals and contributing to a culture of inclusion and connection. QUALIFICATIONS 3+ years of luxury retail or specialty sales experience with proven clienteling success. Strong knowledge of fashion and luxury styling, with ability to inspire clients and complete looks. Foreign language skills preferred, but not required, to support international clientele. Exceptional interpersonal and communication skills, both verbal and written. Service-minded, collaborative, and energized by building meaningful client relationships. Agile and adaptable in a dynamic, client-focused environment. Ability to lift, push, carry, or otherwise move up to 25 pounds. Ability to stand and move for an entire shift. SCHEDULE To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). EQUAL EMPLOYMENT OPPORTUNITY As an Equal Opportunity Employer, Alo Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. JUST SOME OF THE PERKS Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental, and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries COMPENSATION The Company's Luxury Handbag Specialist base pay ranges from $27.00 - $32.00/hr. Please also note, Luxury Handbag Specialists are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Mental Health, and ALO Wellness Club. #LI-JJ1 #LI-3 #li-onsite For CA residents, Job Applicant Privacy Policy HERE.

The Activation Specialist for Long Island Radio reports directly to the Promotions & Activations Manager and represents the radio stations as a Brand Ambassador at events and on social media, as well as assisting the promotions team in the office by preparing for events, fulfilling contests and prizing, and utilizing other skills to create content across departments. This role is an entry-level, part-time position, with the opportunity to potentially shadow current CMG employees and assist in videography, graphic design, social media, marketing, promotions, event planning, and sales and programming. Exceptional communication skills and an energetic personality are a requirement. This role will require working nights, weekends and holidays regularly, as well as the ability to lift 50 pounds. Essential Duties and Responsibilities * Engaging with the public at events ranging from client locations to major festivals and concerts, which may require high levels of energy for several hours * Show up professionally on-site at events, in the office and on social media * Represent each radio station in the cluster through knowledge of, and passion for, the brands * Set up and break down of station sound and promotional equipment (tents, banners, speakers, audio PA system) at station events * Create and post engaging content, photos and video on station social media * Assist with organization and maintenance of station vehicles and promotional equipment * Compose accurate and detailed event recaps for management * Effectively communicate with listeners via email, phone and in-person * Assist in various departments throughout the station as needed, including but not limited to digital content, programming, sales, and engineering Essential Duties and Responsibilities (continued) Minimum Qualifications * Must be a professional team player with customer focus and ability to take initiative and direction * 18 years of age or older * Highly adaptable and professional * Strong interpersonal skills * Able to multi-task in a high-speed environment * Exceptional written and oral communication skills including grammar, spelling and the ability to tailor copywriting to each stations' brand voice * Must be able to lift 50 lbs. * Ability to work nights, weekends and holidays throughout the year * Possess a valid driver's license and clean driving record * High school diploma or equivalent required Preferred Qualifications * College coursework in marketing, public relations, digital media, preferred * Videography, event coordination, customer service and/or social media skills preferred The pay rate for this position will be $17.00 per hour. Final compensation for this role will be determined by a variety of factors such as skills, certifications, and relevant work experience. Benefits for Full-Time roles include: * Comprehensive medical, dental, and vision insurance available to the employee and employee's family (i.e. child, spouse, domestic partner) * Flexible Spending Accounts (healthcare and dependent care) and Health Savings Accounts * Short-term and long-term disability and life insurance (supplemental and accidental, death, and dismemberment) * Participation in CMG's 401(k) plan with generous company match and both pre-tax and Roth options * Full-time hourly employees are eligible to earn up to 176 hours of PTO inclusive of paid sick and safe time under applicable law * Part-time employees will receive one hour of paid sick leave for every 40 hours worked * Up to eight (8) paid holidays & two (2) floating holidays throughout calendar year 2025 * Up to two (2) weeks of paid parental leave * Employee assistance program * All other benefits required by applicable law About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2013 #LI-Onsite CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people. At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values - Teamwork, Diversity, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference. If you are currently a CMG employee, please log into THRIVE to access our internal career center. Nearest Major Market: Long Island Nearest Secondary Market: New York CIty Apply now

ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We're moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal's event-driven communications platform.RESPONSIBILITIES: Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers) Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and customer satisfaction Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets Own support ticketing and knowledge infrastructure to deliver a world-class support experience Participate in hiring and onboarding future support engineers as the growth of the business demands ABOUT YOU: 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.) Experience identifying collaboration and escalation resources in a fast-paced environment Experience providing the right level of context when partnering with others to resolve customer issues Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions Benefits/Perks We care about your health! Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year Subsidized ClassPass membership We care about future you! 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection! In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer POSITION LOCATION & OFFICES:This position is only available in New York City. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie's List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! ABOUT THE ROLE: We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to. The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you're writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success. AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You'll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You'll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you'll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you'll own Quality Control and testing of AI Agents to ensure they meet quality standards.RESPONSIBILITIES: Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer's existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent. Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal's signature and that meets customer's requirements and business objectives. Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile. QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer's quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers' confidence in AI Agents so they don't have to put QA hours against it Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we've learned in a digestible way for internal and external consumption Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you'll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster - help inform these features! Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospects ABOUT YOU: Technical Chops: You've received a Bachelor's or Master's degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering. Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for. Demonstrated Curiosity for AI & Voice: You're excited about the potential of Voice AI, and keep up with the latest products in the space. You've experimented with conversational design or prompt engineering for a school, work or personal project. Analytical Thinking & Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team & other stakeholders in the loop. Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. “Not my problem” isn't in your vocabulary. Entrepreneurial DNA: You're considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease. AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference? The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience. The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer's existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment. BENEFITS/PERKS: We care about your health! Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year We care about future you! 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection! In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come! The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.