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ACD Direct Jobs

- 62 Jobs
  • Inbound Virtual Customer Service Agent

    ACD Direct 3.2company rating

    ACD Direct Job In Waterbury, CT Or Remote

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $26k-30k yearly est. 60d+ ago
  • ACD Direct 2015 Spring Campaign Project

    Acd Direct 3.2company rating

    Acd Direct Job In Phoenix, AZ Or Remote

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description We are pleased to announce our 2015 Spring Campaign Project. The project begins February 28th and gradually winds down toward March 31st, 2015. While your contract will also expire at that time, we are constantly considering our Clients' needs when determining how many contracts will be available beyond that point. Please keep in mind that contracts are offered to those agents that are most competitive and have maintained a professional demeanor while supplying services to ACD Direct. While we constantly review our needs, we cannot guarantee that a contract will be available beyond the end of this project. Our most competitive agents have found creating a business entity to be helpful. This opportunity is contingent upon the results of your criminal background check. We expect to see a substantial increase with inbound call volume during this project opportunity based on the projections our clients have provided. We will also have a PBS “National Event” featuring “Motown 25 (My Music Presents)” on February 27th, 2014. A “National Event” is where a strong majority of our PBS clients will be airing the same program on the same night which historically creates a great opportunity for earning and consistent call volume during the broadcasts. While our “National Event” is a “one night only event”, we will have great opportunities to earn throughout the month of March! If you are interested in participating in this exciting opportunity please email [email protected] and we can direct you on the next steps you may need to take. Qualifications Previous Telephone Related Experience Additional Information We look forward to hearing from you! Register online at *********************
    $31k-53k yearly est. 12d ago
  • Sales Training Manager

    ILD-Us 3.6company rating

    Remote or Holland, MI Job

    Robotics Systems Development (RSD) is part of the global KION CTO organization and is focused on the development and support of robotics products, solutions, and services. As a Sales Training Manager, you are part of the Robotics Lifecycle Department within the RSD group. You are responsible for supporting the robotics go-to-market approach and business roll-out of the global KION Operating Units (OU), by providing comprehensive training programs and materials. This includes robotics / mobile automation products (AGVs, hard- and software), applications, and solutions globally, covering OU-specific and regional needs. Primary target audiences are OU Sales Training, Sales (Support), Solution Development, and Product Management departments. You will lead an international team of experts located in the US, Europe, and APAC and closely collaborate with the neighboring Robotics Lifecycle departments (Service Training, Sales Support, Technical Documentation, etc.). This position is located in Holland, MI. This is a hybrid position requiring three days in-office and two days optional to work from home.What we offer: •Career Development •Competitive Compensation and Benefits •Pay Transparency •Global Opportunities Learn More Here: ********************************************************* Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $92,250-135,300 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: Core Responsibilities: · Single point of contact for OU sales & product training requests (both pro-active and ad-hoc training initiatives) for robotics solutions · Collaborate with OU key stakeholders (Training, Sales (Support), Solution Development, and Product Management departments) as well as cross-functionally within the Robotic Systems Development group to define and create trainings and training materials · Ensure fast and efficient knowledge transfer towards the KION OUs to fully support the roll out of robotics roadmaps and meet OU learning requirements · Ensure a scalable and repeatable global training approach (including presence trainings as well as online / digital concepts) that incorporates innovative training strategies · Partner with cross-functional KION training leaders to synergize training plans and leverage content and resources · Manage all relevant training curriculums and KPIs, communicate pro-actively to key stakeholders on the progress of programs, and provide follow-up support when needed. · Continuously explore state-of the art, innovative learning concepts, training processes and technologies/tools (e.g. AI, VR). · Lead and develop an international team Qualifications & Requirements: · Bachelor's degree in a related field is required, Master's degree is preferred · 5+ years of working experience is required · Relevant management experience, preferably within Robotics/Mobile Automation and Automated Material Handling Solutions · Ability to lead an international team and to perform in a global matrix organization · Team player with exceptional interpersonal skills, such as communication, negotiation, and analytical skills · Good technical understanding · Fluency in English (additional languages such as German or Chinese are a plus) · Flexibility, willingness to travel and to go the extra mile to anticipate, understand and respond to customer's needs
    $92.3k-135.3k yearly 24d ago
  • Phone and Chat Specialist

    Five Star Call Centers 3.0company rating

    Remote or Houston, TX Job

    Help our essential workers get to the frontlines! We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials after they've selected the healthcare facility they would like to work with. You'll then follow-up with the nurse with a written message to confirm if their credentials are valid for that facility. You will also be handling follow up phone calls with those checking on the status of picking up shifts. Join Five Star Call Centers and become part of this critical team helping our essential healthcare workers. Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communication skills along with active listening A background check applicable with state and federal laws is required Responsibilities Manage large amounts of inbound or outbound calls in a timely manner Manage multiple chat channels at one time Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research and provide solutions and/or alternatives Access company and client resources provided to accurately handle the call Perform Data Entry and Customer Service skills Be able to navigate on-line efficiently Work requests/records received for those requesting to sign up for a shift Identify customers' needs, research to see if request has credentials needed Skillfully change from one task to another without loss of efficiency or composure Be available at your desk, maintaining punctuality and attendance at all scheduled times Remain positive and professional in all customer interactions Flexibility to cross train as requested Pay & Benefits Starting pay - $14/hour, plus shift differential(extra $1/hr nights & wkds) and possible increase after 90 days pending attendance and performance Work hours - Shifts between 7:00am-7:00pm (CST) Work Days - Mon-Fri and rotating weekends Paid Training - 3 weeks in length from 8:00am-5:00pm Mon-Fri (CST) Status - Full Time 40 hours Equipment Provided Option - Equipment will be shipped to you for full time permanent employees. Must have verified internet service(secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection.) Company will provide equipment Hardware/Software Requirements: Processor: Intel Core™ i5 5200 Series or greater Memory: 8GB on Windows 8.1 / 10 64 bits Screen Resolution: 1280x768 or higher, dual monitors required. USB headset Click here for an example No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop) Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Firewall must be enabled (Will be checked prior to allowing login to system) Click here for the BYOD policy for full detailed list of requirements The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. Click here to read the full description. NOT YOUR ORDINARY CALL CENTERᵀᴹ
    $14 hourly 18d ago
  • Electro-Mechanical Technician Level 4 AGV - WCD

    ILD-Us 3.6company rating

    Virginia Job

    The Electro-Mechanical Technician Level 4 is responsible for the day-to-day troubleshooting and preventative/predictive maintenance. Acts as a senior Automatic Guided Vehicle (AGV) technician on all equipment that is installed at the Ruther Glen, VA. site location. Aids and mentors lower-level employees. (7a-7p Su, Mo, Tu, Wed) Overtime and occasional weekend work may be required.What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: ********************************************************** Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The base pay range for this role is estimated to be $33 to $37.50 an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: What You Will Do In This Role Repair and maintenance of AGVs including calibrating sensors, component adjustment/replacement, component lubrication, hydraulics troubleshooting, etc. Completes preventative maintenance routines, documentation, and procedures. Use electrical test equipment to troubleshoot electrical circuitry (5V to 480V). Create and close work orders into asset management system with appropriate data to include labor hours, equipment maintenance, and parts used. Troubleshoot AGV problems and understand resources needed to resolve them. Locate and track spare parts from inventory. Performs complex maintenance and equipment testing to ensure they meet specifications. Provide assistance with training customers to operate equipment. Respond to service calls and correct equipment failures and faults. Identify problems as they occur and take appropriate steps to solve them. What We Are Looking For High School diploma or equivalent required. Typically, an Associate's degree or vocational technical training preferred. Specialized skill training/certification preferred. Demonstrates a senior-level knowledge of a technical or specialty area. Proven experience in area of responsibility and successful demonstration of position and key tasks as presented above. Ability to be customer facing while maintaining professional communications through email and in person conversations with onsite customer leadership, Dematic leadership, and technicians. Responsible for leading projects, teams, and directing day to day operations and tasks to onsite maintenance team. Able to lift and move material up to 50 pounds each Regular bending, lifting, stretching, and reaching both below the waist and above the head Occasionally push and pull wheeled dollies loaded with products up to 100 pounds Able to climb ladders and gangways safely and without limitation Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces #LI-BG1 #In-post
    $33-37.5 hourly 19d ago
  • Merchant Services Sales Representative

    Idt 4.4company rating

    Washington, DC Job

    National Retail Solutions Plus nrsplus.com provides Point of Sale and Credit Card Processing technology to our customers. Our sales team is rapidly growing and you could be a vital teammate with us. Apply Now! We offer a base salary, commissions, a travel reimbursement program, health benefits (medical, dental, and vision), and a 401k! These two products, Point of Sale devices and Merchant Services (can be sold separately or bundled together for best value), provide our sales team with two different ways of earning our generous commission compensation. Let's talk about your potential earnings: There are both upfront and residual payments that you can earn on our Point of Sale and Merchant Services tech. You earn upfront commissions when you first make the sale and residual payments as your client base continually uses our products. If you were to sell one of each type of solution per day, your total earnings would be well over $100,000 for your first year, closer to $125,000!!! Even if you only sell 10 of each per month, you can earn over $65,000 per year. That alone would put you into the top 20% of earners in the entire United States! Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills. We would ideally like to see some experience in selling either point of sale or merchant services solutions, but we are totally open to those looking to start their own career. Bilingual is a plus, but not a requirement. About Us: NRSPlus operates a nationwide point-of-sale (POS) terminal-based platform for independent retailers; c-stores, grocery, tobacco, and liquor stores. With robust hardware and powerful software with a merchant touchscreen interface, the POS helps retailers compete and thrive, with sales, inventory and user management tools, one-touch Boss Revolution sinless recharge, a built-in, free customer loyalty program plus optional, integrated NRS PAY (and other) credit card processing services. NRS PAY is a service of National Retail Solutions, offering honest, best-rate credit card processing. CPGs and manufacturers are able to leverage the NRS platform to provision promotions, coupons and special offers for independent retailers and their multicultural customer demographics. Advertisers can reach customers at eye level at checkout, on the POS' large, customer-facing screen. NRS is a subsidiary of IDT Corporation (NYSE: IDT).
    $65k-125k yearly 14d ago
  • QA Automation Engineer (VoIP/SIP )

    Idt 4.4company rating

    Remote Job

    Product: We are looking for a VoIP/ SIP QA Engineer to join the Net2Phone unite Platform team, which develops the Core part (calls platform) of the product and User Experience parts of applications for corporate call centers/enterprise calling plans. As a part of the Platform team, you will closely work with VoIP/SIP and RTC services, calling parts and real calls itself. One of the team's main responsibilities is to maintain and improve calling tests to reflect real customer usage of the product. Net2phone product is a large complex system with a lot of components inside and with complex logic of interaction between them. The QA team also needs to take care of all integrations within Net2Phone family products. As Senior AQA Engineer in our Team you will:Test calls on various devices and softphones with different protocols Review validity of SIP methods in use, voip quality.Test call stack architecture of the product based on open source projects like Asterisk/Kamailio and RTP engine.Build a designated solutions for better calling tests even special services.Deeply understand logic and architecture of the product to improve current tests work and stability.Take part in the building quality gates for the team releases and provide automation as a tool.Actively participate in scrum team activities, including sprint planning, daily stand-ups, and retrospectives.Ensure that all releases meet the expected quality standards.Document identified defects in Jira, manage the life-cycle of tickets, and ensure timely resolution.Work closely with the development team and the product owner to understand requirements and provide feedback. We would like to see:VOIP/SIP/RTC proven testing experience - 3+ years.Experience in testing APIs, and automating tests.Understanding of QA methodologies, best practices, and tools.Strong knowledge of how APIs work and how to effectively work with CRUD tests and databases.English - A2 is sufficient. Would be plus if you have:Proven experience as an Automation QA Engineer in Java.Postman, Jenkins pipelines, Github CDK. We are pleased to offer you:Remote work opportunity!B2B Employment ($, gross).Really good hardware.An exciting and challenging job with talented people around.Great learning and growth opportunities.Compensation for professional training, seminars, and conferences.First-class English lessons. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. We are not ”another big IT corporation”- we encourage and support in-house entrepreneurs in developing their ideas into business actions. Net2Phone is a rapidly growing global provider of unified cloud communications solutions. It was named ‘VoIP Supplier of the Year' by the Telecom Consulting Group in 2018. Its cloud communication solution provides an integrated communications suite featuring powerful collaboration tools such as voice, messaging, chat, unlimited domestic and international calling to 23+ countries.
    $79k-104k yearly est. 9d ago
  • Visualization/SCADA Controls Engineer (Hybrid/Remote)

    ILD-Us 3.6company rating

    Remote or Grand Rapids, MI Job

    What we offer: What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: ********************************************************* Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: What You Will Do In This Role: Dematic Corp. has a need for a Visualization Engineer in our Customer Service Modernizations and Upgrades (CSMU) team. The primary responsibility for the Visualization Engineer is to work with other members of CSMU to execute Visualization SCADA projects. This includes: Upgrade legacy Visualization systems Develop and install new Visualization systems Assist CSMU project teams with updating and modifying previously installed Visualization systems when material handling equipment is installed, removed, or enhanced at customer sites Work within the framework of Dematic Visualization standards to implement solutions that improve operational uptime of material handling systems Participate in the design of semi-complex to complex systems that integrate hardware and software What We Are Looking For: Minimum 3-8 years of successful experience, 8-10+ years for senior level positions Experience in HMI/SCADA programming - Iconics Genesis32/64, Ignition, Wonderware Experience with industrial automation preferred Willing to work occasional overtime Willing to work weekends Travel not expected to exceed 30% PLC programming software - Rockwell/Allen-Bradley PLC's preferred. Siemens a plus. Advanced skills in MS Excel Programming skills - Python, Java, C#, VisualBasic SQL and database experience Knowledge of various industrial communication protocols such as OPC and Ethernet/IP Basic understanding of physical layout and electrical schematic drawings Windows Server configuration Control system design and commissioning not required but a considerable plus
    $65k-140k yearly 19d ago
  • Program Manager

    IDT 4.4company rating

    Arlington, VA Job

    Description Background Information:Innovative Defense Technologies (IDT), provider of automated software testing, data analysis, and cybersecurity solutions for complex, mission-critical systems for the US Department of Defense (DOD) and commercial customers, is seeking an experienced Engineering Program Manager to be based in our Arlington, VA office. You will work with senior leadership and a fast-paced team of mission-focused engineers to solve some of our customer's toughest challenges. Initiative, creativity, reliability, and efficient teamwork will be required to succeed in this dynamic customer space. Overview: The Program Manager will lead multiple customer-focused programs in our Advanced Capabilities business area. Project areas include real-time automated test and analysis, virtual compute environments, machine learning based data analytics, cybersecurity, backfit and forward fit tactical solutions. The Program Manager will be responsible for the delivery of on-time and on-budget solutions which meet or exceed customer expectations. They will be an internal and external customer interface, lead a multi-disciplined engineering team and be responsible for maintaining schedule and cost objectives for each project. In addition, the Program Manager will ensure the logical and systematic conversion of customer requirements into solutions that account for technical, schedule and cost constraints. All applicants must be able to obtain/maintain an active U.S. Security Clearance. Responsibilities Include: Lead the management and execution of multiple programs Understanding of Agile management workflow and process Serve as primary internal and external customer interface Schedule and track deliverables and project costs Develop IMS, POAMs, and staffing plans Perform all aspects of Earned Value Management Lead and coordinate a multi-disciplined engineering team assigned to each program Evaluate program status to ensure progress is being accomplished toward specified program objectives and modify methodology as required to redirect activities to attain objectives Ensure programs deliver solutions which meet all contractual requirements and customer expectations including technical performance, quality, and cost Develop and execute on business, solution, and product strategy to ensure the growth and success of one or more programs Apply thoughtful, data-driven analysis and technical judgment to recommend business decisions Support proposal development and cost estimating for follow-on and new contracts Minimum Required Qualifications: 5+ Years of Experience in Program Management in the federal government sector Bachelor's Degree in relevant field Project Management Professional (PMP) certification Required Skills: Experience managing DOD programs Familiarity with DOD Systems and/or Software Engineering processes Experience in proposal and cost estimation development Experience managing projects across cross functional teams, building sustainable processes Versed in Earned Value Management Ability to travel approximately 10% Preferred Skills: Experience managing US Navy and/or MDA contracts Experience with DOD Small Business Innovation Research (SBIR) contracts or equivalent Familiarity with CMMI Level 3+ processes Understanding of US Navy and/or MDA platform-level tactical systems and software Working knowledge of DOD cybersecurity goals and techniques Competencies: Excellence in communication Strong organization and planning skills Strong curiosity and willingness to learn and deliver solutions in the face of uncertain or ambiguous environments Ability to work closely with Customers, Program Managers and Chief Engineers Willingness to mentor and grow talent Be capable of working independently, but thrive in a team environment Solid problem-solving ability, coupled with a strong sense of ownership, urgency and drive EEO Statement:IDT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other basis protected by federal, state, or local law.
    $83k-106k yearly est. 60d+ ago
  • Retail Sales Specialist

    IDT Corporation 4.4company rating

    California, MD Job

    National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions! NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their business more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too. Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: * Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and portfolio of retail products. * Drive the completion of the application process, follow ups, and close deals. * Help our customers understand how to use our services effectively. * Light tech support on your customers' equipment. * Setup and follow up on installation and appointment schedules. * Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. What we would like to see: * Motivated Individual with at least 1-2 years experience in selling Merchant Services * Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go door-to-door visiting customers * Basic computer skills - comfortable using tablet and Bluetooth equipment * Knowledge of MS Office and CRM required * Ability to communicate, present, and influence key stakeholders at all levels * Proven ability to multitask while maintaining sharp attention to detail * Must have contacts and experience dealing with Liquor, Wine, and Beer store owners. At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1600 people across 20+ countries, and has revenues of over $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
    $36k-41k yearly est. 55d ago
  • Sales Solutions Advocate I, II

    C Spire 4.3company rating

    Remote Job

    As a Sales Solutions Advocate, you will work alongside a team in a focused environment managing inbound calls from current and potential customers to provide tailored technology solutions and deliver "Customer Inspired" experiences. You'll play a vital role in meeting monthly sales goals, understanding each customer's unique needs, and identifying and addressing diverse technology needs for a seamless customer experience. Responsibilities “Customer Inspired” isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have: A relentless obsession to be the best in our industry A winner mentality determined to outsmart and outdo competitors A single-minded commitment to unbeatable customer experiences An unapologetic passion for innovation and technology An uncompromising drive toward continuous improvement A steadfast devotion to doing the right thing the right way A deep-seated dedication to accountability and ownership Job Specific Responsibilities: Sales Solutions Advocate I Sales Solution Advocates are responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques, and maintaining a maniacal focus on client satisfaction. Sales Solution Advocates are responsible for achieving monthly sales goals and organizational customer satisfaction standards. Sales Solution Advocates are also responsible identifying the diversified technology needs for current and potential customers, and leveraging extensive product knowledge in order to effectively integrate diversified technology offerings into consumers' lives with amazing ease and effectiveness. Sales Solutions Advocate II Coaching, mentoring, and training junior Sales Solutions Advocates. All of the aforementioned responsibilities of the Level I apply. Qualifications LEVEL I EDUCATION / EXPERIENCE REQUIRED: Two years of business or related work experience in a sales environment where sales goals were met or exceeded. Must have a high school diploma or recognized equivalent. Must have excellent written and oral interpersonal communication skills. A reliable, high-speed internet connection is required. LEVEL I EDUCATION / EXPERIENCE PREFERRED: Evidence of individual metrics exceeded for sales and customer experience metrics. Experience in sales via the phone or another fast-paced environment. Four-year college degree. LEVEL II: All of the required qualifications for a Level I. At least two years of proven experience routinely meeting or exceeding goals as a Sales Solutions Advocate I at C Spire or a very close competitor is required. At least four years of business or related work experience in a sales environment where sales goals were met or exceeded; preferably in a fast-paced call-center sales environment is required. Coaching, training, or mentoring experience is strongly preferred. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: Telesales Representatives work in a distraction-free environment fielding inbound calls from current and potential customers. Must be able to sit for long periods and use a computer keyboard and/or mouse while viewing a computer screen. Must be able to work evenings and Saturdays. Note: This is a brief description of the Telesales Representative's responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 8/2011 Not ready to apply? Connect with us for general consideration.
    $32k-39k yearly est. 9d ago
  • Principal Software Engineer (Remote)

    ILD-Us 3.6company rating

    Remote or Atlanta, MI Job

    This is an exciting opportunity for a Principal Software Engineer to lead the design, development, and implementation of industry-leading global technology solutions for logistics and warehouse automation. You'll leverage your deep technical expertise to build robust and scalable software systems, mentor junior engineers, and drive best practices. Join us as we revolutionize the supply chain industry and build a successful future together.What we offer: • Career Development • Competitive Compensation and Benefits • Pay Transparency • Global Opportunities Learn More Here: ********************************************************** Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $160,000-$180,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: What You Will Do in This Role: Drive innovative, significant contributions to software design and architecture Develop high-quality code for cloud-based software following industry best practices Work in a dynamic agile environment, planning and delivering incremental software enhancements that provide customer value. Foster strong partnerships with UX designers, engineers, and product managers to ensure cohesive and successful software development. Guide, lead and mentor other engineers on the team, creating a culture of improvement & learning What We're Looking For: 10+ years of experience in software development, including time in a full stack role Experience with web frameworks (Lit, Vue, React, Angular) Experience with web services like (REST, GraphQL, Web sockets) Development experience with SQL and NoSQL databases and big data technologies Experience with modern cloud-based architecture Experience implementing infrastructure automation (Terraform, GitLab) Experience collaborating within and across teams
    $160k-180k yearly 9d ago
  • Sr. Analyst, Solution Management - Robotic Systems Development

    ILD-Us 3.6company rating

    Remote or Holland, MI Job

    KION Group is a leading supplier of forklift trucks and warehouse equipment, as well as integrated automation technologies, and software solutions for the optimization of supply chains. KION Group employs over 42,000 skilled professionals to service its customers globally. Our solutions ensure the smooth flow of materials and information in customers' warehouses, production plants, and distribution centers in over 100 countries. This position will be part of the Robotic Systems Development (RSD) team within the Central Technology Office (CTO). CTO plays a key role in our organizational structure by bringing together technical expertise and innovation across the KION Group and its Operating Units. RSD explores the cutting-edge robotic technologies we develop and brings innovative solutions to life. Our diverse teams go beyond technology development, providing comprehensive solutions, services, and lifecycle support. We are dedicated to turning the CTO's vision into reality and empowering our operating units to deliver revolutionary solutions to our valued customers. This position is located in Holland, MI. This is a hybrid position requiring three days in-office and two days optional to work from home.What we offer: •Career Development •Competitive Compensation and Benefits •Pay Transparency •Global Opportunities Learn More Here: ********************************************************* Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $100,500-$147,400 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. Tasks and Qualifications: We are seeking a highly talented Sr. Professional Solution Management to join our development team. Your day-to-day activities will vary, but will be in the following areas: Collaborate with operating units to drive and refine scope, schedule, and budget for Mechatronic and software efforts related to development of automated warehouse solutions during pre development budget award phases. Coordinate with Strategy, T&I, and Automated Systems groups, to align development estimates of new products and features in the scope of solutions for customer needs. Lead and motivate a global teams as they work to create a globally consolidated and understood portfolio of automated warehouse solutions. Structure and detail Engineering Level 1 requirements, along with Operating Unit Product Management, for mobile robotic solutions including all phases of lifecycle. Experience/Degree Required: Effective communication skills with a variety of audiences including scrum teams, business users, first adopters, team members, and upper management (including c-level and board). Highly customer focused with the ability to understand the customer(s) point of view, and how that guides the project's requirements and needs including market needs. Demonstrated leadership in a team setting. Preferred Experience: Demonstrated collaboration within a global development group. Experience executing effort in a Scaled AGILE framework. Eagerness to guide a team to their goals. Action-oriented with a positive & engaging energy. Industry experience or advanced degree.
    $100.5k-147.4k yearly 60d+ ago
  • Digital Sales Professional

    C Spire 4.3company rating

    Remote Job

    This position is responsible for direct written customer engagement through our digital website and other digital platforms. Responsible for ensuring all sales experiences are focused around being “easy to do business with” and driving a differentiated digital experience and providing feedback on web/app usability or opportunity areas. Responsible for up-selling and cross-selling between our diversified products and lines of business and driving awareness of products and services. Responsibilities “Customer Inspired” isn't our slogan - it's our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have: A relentless obsession to be the best in our industry A winner mentality determined to outsmart and outdo competitors A single-minded commitment to unbeatable customer experiences An unapologetic passion for innovation and technology An uncompromising drive toward continuous improvement A steadfast devotion to doing the right thing the right way A deep-seated dedication to accountability and ownership Job-Specific Responsibilities: Meet and exceed sales, accessory, add-on and other goals for the Wireless, Home Services, and CSB line of business while meeting or exceeding our customer satisfaction and overall Net Promoter Scores. Answer incoming chats according to the policies and procedures that provide an easy to do business with experience while driving incremental sales growth and mining for appropriate sales at every opportunity. Make recommendations and assist customers with their digital purchase while having a “Digital First” mindset. Have full knowledge of internal products, features, services, and have awareness of our competitive products and services. Make recommendations to Manager, Chat Sales for areas of opportunity where the website, app, or other digital properties could be improved based on data from direct customer feedback. Focus to help create and improve our existing digital journeys, processes, and experiences to ensure a consistent customer experience at all channels that lives up to our Customer Inspired philosophy and focus. Perform additional duties as assigned. Qualifications REQUIRED Two years business or related work experience in customer service required, preferably in sales. Strong reading and writing comprehension skills, understanding different styles of written communication. Ability to manage multiple tasks and chats with multiple customers simultaneously with a high degree of accuracy. A reliable, high-speed internet connection is required in a distraction-free workspace. PHYSICAL REQUIREMENTS/WORKING CONDITIONS Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing computer screen. Must have experience with Microsoft Office programs: Teams, Excel, PowerPoint, and Word. Must be able to work some nights up until 9PM and some Saturdays. Not ready to apply? Connect with us for general consideration.
    $33k-47k yearly est. 9d ago
  • Technical Engineering Lead

    IDT 4.4company rating

    Arlington, VA Job

    Background information: Innovative Defense Technologies (IDT), provider of automated software testing, data analysis, and cybersecurity solutions for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Technical Engineering Lead to be based out of our Arlington, Virginia office. Overview: We are looking for a Technical Engineering Lead to deliver within schedule and technical performance baselines. The main role of the Technical Engineering Lead is to elicit customer requirements to engineering teams to build customer solutions, verifying project performance for all projects under the lead's responsibility. Technical Engineering Lead responsibilities include interfacing with customers, eliciting user requirements, reviewing requirements documentation, reviewing technical specifications, coordinating product team delivery schedules across projects, and validating successful solution installations. This role also requires prior experience developing or engineering complex system. The Technical Engineering Lead is also responsible for identifying new business opportunities within their portfolio, developing technical solutions to meet opportunity requirements for new business opportunities. All applicants must currently possess an active U.S. Security Clearance . Responsibilities Include: Overseeing daily technical operations Assisting in training new employees and reviewing the high performing team Coordinating with the development/engineering teams Analyzing project briefs, requirements and deliverables Preparing and presenting progress reports Developing and assigning work schedules/tasks Liaising with the engineering team for project completion Reviewing ongoing operations and rectifying any issues Communicating with the clients to ascertain their needs Understanding project requirements and developing detailed structure Implementing best practices and coding standards Minimum Required Qualifications: A Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineeringor equivalent Minimum 7 years experience in engineering Minimum 5 years leading projects 25% Travel expected Required skills: Strong verbal and written communication capability, focused on presentation to external stakeholders Strong resource management skills, including early identification and resolution of capability gaps Customer requirement documentation Requirements elicitation, management, tracking, and auditing Integration management including requirement verification, requirement burndown, issue identification, isolation, triage, resolution Resource allocation, preparation, and deployment Familiarity designing complex software development environments including mixed-code deployments Preferred skills: Familiarity with foundational networking concepts such as routing, switching, identity services, intrusion detection, and firewall Understanding of container platforms like docker and container orchestration platforms like Kubernetes based orchestration software (e.g. OpenShift and Rancher) Familiarity with tactical C2 or sensors such as Aegis, CAC2S, IBCS, SPY-1, etc system design is desired Competencies: Exceptional communication skills with new and non-technical stakeholders. The successful candidate will listen to new customer problems, identify root causes, elicit initial requirements, and continuously validate requirements throughout solution implementation Strong organization, planning, and communication skills. The successful candidate will need to teach others to develop plans, build a team to complete the plan, and communicate the plan up and down the organization Ability to work closely with Program Managers and Chief Engineers to document, manage and communicate systems and software requirements Problem-solving skills with the ability to help others navigate ambiguous situations Excellence in technical communication with peers and non-technical cohorts Ability to identify and adapt to changing priorities within portfolio and business area, adjusting project resources and technical strategies to align with priorities Domain expertise in any DoD combat-oriented system design, installation, operation, or maintenance EEO Statement: IDT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other basis protected by federal, state, or local law.
    $101k-125k yearly est. 60d+ ago
  • Sales Representative / Retail Account Manager (RAM)

    Idt 4.4company rating

    Maryland Job

    IDT's Retail division is looking for a Sales Representative / Retail Account Manager (RAM). IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives / RAMs. In this role, you will be responsible for sales of specified telecom and financial services products in an assigned geographical territory. RAMs develop a weekly cycle to sell IDT Retail products into retail via a designated route established by his/her Regional Sales Manager. RAMs also visit and contact retail stores on a regular basis to take and fulfill orders and ensure customer satisfaction. In this role, you will:Open new retail doors and services existing accounts.Handle all sales, collections, and card inventory using IDT's accounting system. We expect you to:Be a people person and a great communicator.Have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).Excel in a fast-paced entrepreneurial environment.Have a basic knowledge of MS Office. Bonus points for:No sales background is required but a plus if you do.Bilingual English/Spanish is highly preferred. We offer you:Salary + commissions.Mileage reimbursement.On-the-job training and a dynamic work environment. Excellent and competitive benefits package, including but not limited to, medical, dental, and vision plans, life insurance, tuition reimbursement, employee referral program, paid time off, and a 401k plan with employer contributions. $31,000 - $31,200 a year About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
    $31k-31.2k yearly 14d ago
  • Scrum Master

    IDT 4.4company rating

    Arlington, VA Job

    Description Background information:Innovative Defense Technologies (IDT), provider of automated software testing, data analysis, and cybersecurity solutions for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Scrum Master to be based in our Arlington, Virginia office. Overview:The Warfare Systems business area is one of six mission critical business units within the IDT organization and is directly responsible for building, testing, and deploying the Navy's next generation of tactical warfare and weapons systems. As the nation enters the ‘technology-first' era of warfare, the Warfare Systems group will be responsible for enabling and accelerating the mission critical tactical capability that is delivered to the warfighter. Innovative Defense Technologies (IDT), is currently accepting applications for an anticipated Scrum Master role requiring 3+ years of experience in support of its Warfare Systems business area. This position offers the opportunity to utilize his/her knowledge and talents as part of a collaborative team developing software for a growing company. All applicants must be able to obtain/maintain an active U.S. Security Clearance. Responsibilities Include: Coordinate cross-functional teams, including systems engineers, software developers, and other stakeholders, to drive project execution and resolve technical issues effectively. Develop comprehensive project plans, timelines, and resource allocations, identifying critical milestones and dependencies to mitigate risks and ensure successful project outcomes. Communicate and work collaboratively with colleagues and lead engineers. Organize and lead sprint planning, daily stand-ups, sprint reviews, and retrospectives and ensure these events are productive and within the time-box. Help the team identify and remove any obstacles that may hinder their progress. Provide guidance on Scrum practices and principles, helping the team understand and implement Agile methodologies effectively. Protect the team from external distractions and interruptions, allowing them to focus on their work. Facilitate retrospectives and help the team implement changes based on feedback. Assist in ensuring a well-maintained and prioritized product backlog. Minimum Required Qualifications: Bachelor's Degree in Business, Systems Engineering, Information Technology, Computer Science, Computer Engineering, or other technical field highly desired. 3+ years of professional experience in technically rigorous environments Certified ScrumMaster (CSM) certification Required skills: Deep understanding of Agile methodologies and the Scrum framework. Proficiency with agile development tools, specifically Jira and Confluence. Ability to facilitate Scrum events like sprint planning, daily stand-ups, retrospectives and reviews. Exceptional facilitation skills to guide teams through Scrum processes. Proficiency in managing projects, tracking progress, and organizing team efforts. Ability to travel approximately 20% of the time. Preferred skills: Understanding of microservices architecture principles and experience in designing, deploying, and managing microservices-based applications. Understanding of networking principles, protocols, and security best practices. Familiarity with infrastructure as code (IaC) tools such as Terraform or CloudFormation. Familiarity with DevOps methodologies and practices, including continuous integration, continuous delivery (CI/CD), and collaboration tools (e.g., Git, Jenkins, GitLab). Familiarity in programming languages such as Java, C++, or Go, along with experience in software development methodologies, version control systems, and code review practices. Competencies: Ability to communicate effectively and listen actively to team members and stakeholders Skills in resolving conflicts constructively and negotiating solutions to maintain team harmony Ability to lead by example and influence the team without direct authority Ability to adapt to and thrive in a fast-paced environment Ability to prioritize tasks Problem-solving skills with the ability to navigate ambiguous situations Time management and organization skills EEO Statement:IDT is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other basis protected by federal, state, or local law.
    $79k-102k yearly est. 30d ago
  • Inbound Virtual Customer Service Agent

    Acd Direct 3.2company rating

    Acd Direct Job In New York, NY Or Remote

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************
    $25k-29k yearly est. 12d ago
  • Network Engineer

    IDT 4.4company rating

    Arlington, VA Job

    Description Background Information:Innovative Defense Technologies (IDT), provider of automated software testing, data analysis, and cybersecurity solutions for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Network Engineer to be based in our Arlington, VA office. Overview: IDT is seeking a Network Systems Engineer whose primary focus will be on the development and continuous maintenance of network devices both on site at our offices in addition to our portable server solutions used for tactical purposes. In addition to the design and maintenance of network devices, the selected candidate will have the opportunity to cross train and learn additional technical skills that will include, but are not limited to, Red Hat/Linux, VMWare virtualization, and Microsoft Windows to build a complete technology solution for the missions we support. All applicants must currently possess an active U.S. Security Clearance. Responsibilities Include: Interact with technical team members from multiple organizations in a team environment Perform requirements analysis, translating business need into IT resource specifications Developing design, document, and standardize configurations for networking devices deployed locally and remote Provide direct technical support for the planning, design, and implementation of releases, upgrades, changes to network devices remotely and on site Contribute to improvement of administrative and security postures within various subnets Perform administration and lifecycle management of hypervisors, automation and orchestration software, enterprise virtual Systems and networks utilizing multiple network management tools and applications Complete capacity planning, workload modeling, prediction, performance monitoring, troubleshooting and tuning to ensure stable performance of the virtualization environments Minimum Required Qualifications: Bachelor's degree in Information Technology, Information Systems, Computer Science, or relevant field of Engineering Minimum 5 years of experience in a relevant technology field required Required Skills: Experience with physical switch installation/administration Networking experience - TCP/IP, DNS, NetBIOS, Switching, Routing, VLANs Experience creating and updating firewall rules Experienced with developing Quality of Service (QoS) rules for optimization of the network Strong understanding of Multicast Networking concepts - PIM, IGMP, etc. Demonstrated ability to shift from one project to another in an agile work environment Experienced with Cisco Networking devices, with emphasis on NX-OS and Cisco iOS devices Ability to create CAT5/5e/6 cable in the field, if needed Experience troubleshooting complex network issues to include, and not limited to, Spanning Tree Protocol, OSPF, HSRP, Virtual Port Channels, etc. Experience hardening and securing network devices per DISA STIG Requirements Some level of experience managing/configuring either Server-based or Workstation-based Operating Systems (Windows Workstation, Windows Server, RHEL, Ubuntu) Ability to travel approximately 25% of the time Preferred Skills: Experience troubleshooting issues of both a software and/or a hardware nature Experience developing/maintaining network architectures that are designed for redundancy Experience with working networks in support of tactical solutions. Networking protocol experience (802.11, TCP, UDP, ICMP) and troubleshooting network related issues at a physical and operating system level. Experience with well-thought out physical server configuration and cabling Experience with Bash and/or C shell scripting a plus Experience with Ruckus-based Network Devices a plus Experience with VMWare NSX-T is a plus Experience with Ansible, Powershell, Chef, Salt, Python, or Puppet experience is a plus Security+, CCNA, or equivalent IAT Level II certification highly encouraged Familiarity with DISA STIG or other Risk Management Framework is highly encouraged Competencies: Ability to create and employ requirements and specifications during development Desire to stay current with industry trends and best practices Excellence in technical oral and written communication with peers and non-technical cohorts Be capable of working independently, but thrive in a team environment Capable of finding creative solutions to difficult problems Solid analytical abilities, coupled with a strong sense of ownership, urgency and drive EEO Statement:Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other basis protected by federal, state, or local law.
    $80k-100k yearly est. 60d+ ago
  • ACD Direct 2015 Spring Campaign Project

    ACD Direct 3.2company rating

    ACD Direct Job In Minneapolis, MN Or Remote

    We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you! Job DescriptionWe are pleased to announce our 2015 Spring Campaign Project. The project begins February 28th and gradually winds down toward March 31st, 2015. While your contract will also expire at that time, we are constantly considering our Clients' needs when determining how many contracts will be available beyond that point. Please keep in mind that contracts are offered to those agents that are most competitive and have maintained a professional demeanor while supplying services to ACD Direct. While we constantly review our needs, we cannot guarantee that a contract will be available beyond the end of this project. Our most competitive agents have found creating a business entity to be helpful. This opportunity is contingent upon the results of your criminal background check. We expect to see a substantial increase with inbound call volume during this project opportunity based on the projections our clients have provided. We will also have a PBS “National Event” featuring “Motown 25 (My Music Presents)” on February 27th, 2014. A “National Event” is where a strong majority of our PBS clients will be airing the same program on the same night which historically creates a great opportunity for earning and consistent call volume during the broadcasts. While our “National Event” is a “one night only event”, we will have great opportunities to earn throughout the month of March! If you are interested in participating in this exciting opportunity please email [email protected] and we can direct you on the next steps you may need to take. Qualifications Previous Telephone Related Experience Additional Information We look forward to hearing from you! Register online at *********************
    $31k-45k yearly est. 60d+ ago

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ACD Direct may also be known as or be related to ACD DIRECT LAYTON, ACD Direct, Acd Direct and Acd Direct Inc.