Sales Account Executive - Business Development | Industrial B2B Sales Akron, OH Area | Hybrid | ✈️ 40-50% Travel American Cutting Edge / Great Lakes Industrial Knife is seeking a results-driven Account Executive to generate net new revenue by reactivating dormant accounts, acquiring new customers, and expanding wallet share within our existing customer base. What You'll Do:
Prospect and close new B2B customers in targeted industries
Reactivate dormant accounts and grow existing relationships
Sell industrial knives, knife sharpening, and grinding services
Manage the full sales cycle using a consultative approach
Provide technical product recommendations and customer solutions
Maintain pipeline and activity in SAGE CRM
Collaborate with internal teams and attend trade shows
What We're Looking For:
5-10 years of B2B sales experience (industrial/manufacturing preferred)
Strong consultative selling and negotiation skills
Mechanical aptitude required; ability to read drawings preferred
CRM experience (SAGE a plus)
Self-motivated, organized, and relationship-driven
Work Environment:
Hybrid, proximity-based | Akron-area based | 40-50% travel Join American Cutting Edge / Great Lakes Industrial Knife and help drive growth with industry-leading cutting solutions. *********************** ***************************
$80k-110k yearly est. 8d ago
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Sales Intern
Ace 4.3
Ace job in Miamisburg, OH
Summer 2026 - ON CAMPUS Sales Intern - Summer 2026
Full-Time Paid Internship
May 2026 - August/ September 26 (flexible to fit academic calendar)
Kick start Your Sales Career with Real-World Experience Are you a student who's curious about sales, marketing, or business development? Are you looking for hands-on experience in a professional setting where your work actually matters? Join American Cutting Edge as a Sales Intern this Spring and gain real-world skills that will set you apart after graduation. Whether you're studying Business, Marketing, or Communications, this internship gives you a front-row seat to how sales really works-in an industry that's cutting-edge (literally). About Us At American Cutting Edge, we're a leading manufacturer and distributor of industrial blades and cutting tools, serving industries like food processing, recycling, packaging, and more. For over 60 years, we've helped companies solve complex cutting challenges with innovative products and world-class service. We're also proud to be named one of Dayton's Best Places to Work five years running! What You'll Do As a Sales Intern, you'll collaborate with experienced professionals and gain exposure to every part of the sales process. You'll help us find new business opportunities, support our current customers, and learn what it takes to thrive in a competitive, fast-paced environment. Responsibilities:
Research and generate leads using platforms like ZoomInfo
Reach out to prospects via email and phone to set appointments or gather intel
Help update and maintain our CRM (Customer Relationship Management) system
Join sales team meetings and share fresh ideas
Assist in quoting by routing internal data to the right team members
Enter standard orders from our e-commerce platform
Jump in on additional sales-related projects as needed
What We're Looking For
Currently pursuing a degree in Business, Marketing, Communications, or related field
Strong communication skills - written and verbal
Organized, curious, and eager to learn
Comfortable with Microsoft Office (Excel, Word, PowerPoint)
Interest in sales, customer success, or business development
Experience in customer service or a campus job is a bonus (but not required!)
What You'll Gain
Hands-on sales experience with a leading industrial brand
Exposure to real CRM and sales automation tools
Resume-worthy skills in communication, research, and lead generation
Mentorship from experienced sales professionals
Networking opportunities and insight into full-time career paths
A chance to contribute to meaningful work-not just coffee runs
✅ Perks
Paid full-time internship
On-site work with a collaborative, award-winning team
Supportive culture focused on your growth and success
Apply Today! If you're ready to learn, contribute, and grow-we want to hear from you!
Learn more about us at:
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$34k-41k yearly est. 10d ago
Technical Support Specialist - iPad and Laptop Troubleshooting
Blue Star Partners 4.5
Columbus, OH job
Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $20/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Requirements: Must have a valid driver's license and reliable vehicle
Scope of Services:
The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases:
Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access.
Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems.
Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed.
The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution.
Role, Responsibilities & Deliverables:
Provide Tier I technical support for iPads, laptops, and network connectivity.
Diagnose and resolve common technical issues, such as:
Network connection failures.
Device setup and configuration.
Software installation and troubleshooting.
User access issues (logins, password resets, permissions).
Escalate Tier II issues to higher-level IT teams when necessary.
Assist in setting up new devices and ensuring proper functionality before deployment.
Work directly with frontline utility workers to ensure seamless access to required tools.
Provide in-person support and occasional offsite visits within the assigned footprint.
Document resolutions and update knowledge base articles as needed.
Collaborate with training teams to support WAM R2 rollout phases.
Skills & Experience:
1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting.
Strong experience troubleshooting iPads, laptops, and basic networking issues.
Ability to quickly diagnose and resolve hardware and software problems.
Familiarity with Windows, iOS, and enterprise IT environments.
Experience escalating issues to Tier II or higher-level support teams.
Strong communication skills-able to explain technical issues to non-technical users.
Ability to work independently and travel within the designated region as needed.
Education & Certifications:
Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience).
IT certifications (CompTIA A+, ITIL, or similar) are a plus.
$20 hourly 60d+ ago
Learning & Development Specialist
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Job Title: Learning & Development Specialist Work Schedule: Remote Mondays & Fridays; Onsite Tuesdays-Thursdays
(
flexibility for frequent travel in lieu of hybrid model
)
Rate: $60-$70/hr
Contract Length: 6 Months (strong possibility of extension)
Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships)
Position Summary
We are seeking a Learning & Development Specialist to support enterprise-wide training initiatives for a leading utilities provider. This position will be responsible for designing, developing, and delivering engaging training programs for a wide range of stakeholders - from frontline field employees to managers and senior leadership.
The ideal candidate brings strong facilitation skills, instructional design capabilities, and experience managing “train-the-trainer” programs. This is a dynamic role requiring a mix of in-person and virtual training delivery. Experience in the utilities, energy, or field services industries is highly preferred.
Key Responsibilities
Deliver in-person and remote training sessions across business units, including operations, management, and executive levels.
Facilitate Train-the-Trainer sessions to enable internal trainers and champions.
Collaborate with internal teams and subject matter experts to design and refine learning content.
Customize training materials to align with business goals, system updates, and stakeholder needs.
Evaluate training effectiveness and apply feedback to continuously improve delivery.
Manage logistics and scheduling for multi-location training rollouts.
Support change adoption through engaging learning experiences that promote buy-in and behavioral change.
Maintain accurate training documentation, tracking, and reporting.
Preferred Qualifications
5+ years of experience in learning & development, training, or instructional design roles.
Proven experience designing and delivering Train-the-Trainer programs.
Strong facilitation skills across diverse stakeholder groups, including field operations staff.
Instructional design experience, including e-learning, instructor-led, and blended learning models.
Proficient in tools such as PowerPoint, Articulate 360, Adobe, MS Teams, and LMS platforms.
Experience working in utilities, energy, construction, or other field-based environments is highly preferred.
Comfortable traveling regularly or working in a hybrid onsite/remote environment.
Ability to quickly learn technical and operational systems and translate them into effective training programs.
$60-70 hourly 22d ago
Outreach Coordinator (Contract)
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Title: Outreach Coordinator (Contract)
Contract Type: W2, Contract
Rate: $25.00 - $30.00/hr
Contract Duration: Until EOY 2025 (with possible extensions)
About the Role
We are seeking a detail-oriented Outreach Coordinator with experience in community engagement and/or marketing. This role will focus on connecting with local organizations, coordinating participation in community events, and ensuring the effective distribution of Energy Assistance program information. The ideal candidate will be highly organized, personable, and comfortable managing multiple outreach initiatives.
Responsibilities
Coordinate with local agencies, community centers, churches, and VA locations to arrange participation in onsite events.
Staff event tables through the company's volunteer portal and represent the organization at events.
Distribute program information via email, social media, and other outreach channels.
Participate in team discussions to share ideas and best practices.
Track, document, and report all outreach activity to management.
Requirements
Community engagement and/or marketing experience required.
Strong organizational skills with attention to detail.
Proficiency with Microsoft Office (Excel, Word, Outlook).
Ability to use social media platforms for outreach.
Reliable transportation required.
Ability to lift up to 30 pounds.
Willingness to work occasional weekends.
Travel required within one assigned territory: VA, OH, or KY.
Eligibility
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Blue Star Partners LLC will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).
$25-30 hourly 2d ago
Project Coordinator
Blue Star Partners 4.5
Columbus, OH job
Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2
Scope of Services:
We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget.
Key Responsibilities:
Assist in the development and implementation of project plans.
Coordinate project activities, resources, and information.
Monitor project progress and handle any issues that arise.
Act as the point of contact and communicate project status to all participants.
Work with the Project Manager to eliminate blockers.
Create and maintain comprehensive project documentation, plans, and reports.
Ensure all projects are delivered on time, within scope, and within budget.
Education & Experience:
Required:
Bachelor's degree in Business Administration, Management, or a related field.
Proven work experience as a Project Coordinator or similar role.
Strong working knowledge of Microsoft Office and project management software (e.g., MS Project).
Excellent communication and organizational skills.
Ability to work effectively both independently and as part of a team.
Strong problem-solving skills and attention to detail.
Preferred:
3-5 years of experience in the nutrition science field.
Competencies:
Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines.
Communication Skills: Strong verbal and written communication for liaising with stakeholders.
Time Management: Capable of managing multiple priorities and delivering on time.
Problem-Solving: Proactive in addressing and resolving project issues.
Teamwork: Ability to collaborate with teams and cross-functional groups.
Technical Proficiency: Proficiency in Microsoft Office and project management tools.
$24-26 hourly 60d+ ago
Program Engagement Lead
Blue Star Partners 4.5
Columbus, OH job
Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships)
Position Summary
We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events.
The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential.
Key Responsibilities
Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders.
Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing.
Develop and manage a program-wide recognition program, celebrating team and individual accomplishments.
Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities.
Design and analyze feedback surveys to capture sentiment and identify engagement gaps.
Coordinate and host fun events that enhance team culture and morale.
Support front-line coaching initiatives to reinforce adoption and connection to the program's mission.
Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content.
Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables.
Collaborate closely with change management, training, and communications teams to align engagement efforts.
Required Qualifications
7+ years of experience in employee engagement, communications, or change management.
Strong facilitation and presentation skills, including experience MCing live and virtual events.
Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout).
Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives.
Exceptional verbal and written communication skills.
High-energy, positive, and creative personality with a passion for bringing people together.
Willingness to travel occasionally (as needed for events or key meetings).
Utilities or infrastructure experience preferred.
Bachelor's degree in Communications, Organizational Development, HR, or a related field.
$25k-39k yearly est. 60d+ ago
Junior Engineer - Mulesoft, APIs, and Integrations
Blue Star Partners 4.5
Columbus, OH job
Job Title: Junior Engineer - Mulesoft, APIs, and Integrations Hybrid: In office on Tuesdays and Wednesdays, remote on Monday, Thursday, and Friday Duration: 03/03/2025 - 09/01/2025 (Contract to Hire) Rate: $55 - $65/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Services:
As a member of the Mulesoft platform team, you join your fellow team members to analyze and design of software programs and systems and create, analyze, design, modify and test programs and systems. You lead the design and implementation of API tooling and frameworks, enhance APIs and integrations at Utilities Client, mentor teams on best practices, and ensure reusability, scalability, and high performance. The opportunity for business impact is enormous as Utilities Client continues to innovate transformations across the organization, ultimately providing, and extending new and increased value to our internal and external customers.
Role, Responsibilities & Deliverables:
Program, build, deploy, and maintain software applications and systems such as databases, cloud, or operating systems.
Analyze and modify existing software as well as design, construct, and test.
Participate in full development life cycle including requirements analysis and design.
Write technical specifications based on conceptual design and stated business requirements.
Support, maintain, and document software functionality.
Identify and evaluate new technologies for implementation.
Analyze code to find causes of errors and revise programs as needed.
Consult with end user to prototype, refine, test, and debug programs to meet needs.
Conduct code reviews to ensure code quality, adherence to standards, and knowledge sharing among team members.
Education & Qualifications:
Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, or Java.
Technical experience with API development.
Experience and ability to design, build, and release MuleSoft solutions
Ability to implement industry standard programming techniques by mastering advanced fundamental software development concepts, practices, and procedures, and having the ability to analyze and solve problems in existing systems.
Experience with unit testing, integration testing and performance/stress testing.
Experience with database management skills.
Track record of executing complex, multi-faceted and organizationally distributed projects.
Strong communication skills.
Experience on teams leveraging Lean or Agile frameworks
Availability to work in person at the Columbus, Ohio location 2 days per week until September, then 3 days per week if the position is extended.
Eligible for fulltime employment at Utilities Client (green card or US Citizen).
JOB CODE: 3768
$55-65 hourly 60d+ ago
Communications Lead
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month.
Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension)
Hours/Week: 40 hours
Rate: $90 - $95/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Services:
The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones.
Role, Responsibilities & Deliverables:
1. Communication Strategy Development
Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines.
Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned.
2. Stakeholder Communication
Serve as the primary point of contact for communication-related needs during the project.
Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones.
Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed.
3. Change Management and Engagement
Work closely with the Change Management team to develop communication plans that support system changes and user adoption.
Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation.
Coordinate with the project team to create FAQs, job aids, and support materials for end users.
4. Risk and Issue Management
Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary.
Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation.
5. Content Creation and Dissemination
Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed.
Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines.
6. Feedback and Reporting
Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness.
Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline.
Required Experience:
Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations.
Proven experience managing communication strategies and leading communications efforts for complex projects.
Experience with Workday or other HRIS implementations is a plus.
Strong understanding of change management principles and how they relate to communication planning.
Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates.
Key Skills:
Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences.
Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met.
Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption.
Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines.
Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively.
Education & Certifications:
Bachelor's degree in Communications, Public Relations, Business, or a related field.
Project Management Professional (PMP) certification or similar certification is a plus.
Experience with Workday, HRIS, or other enterprise software communications is preferred.
Job Title: Purchasing Associate | Ingredient Purchasing Coordinator Period: 07/22/2024 to 06/09/2025 - possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half)
Rate: $17-$20/hour
Contract Type: W-2
Scope of Services:
The Purchasing Coordinator is responsible for sourcing and securing all agricultural and nutritional commodities required to support global manufacturing operations. Ingredient Procurement supports Manufacturing, R&D, Marketing, QA, Regulatory and other functions to ensure Company utilizes suppliers that meet or exceed our quality, service, and delivery expectations.
The Purchasing Coordinator serves as the primary Company contact for suppliers in performing the day‐to‐day activities necessary to procure commodities used by Company. All activities must adhere to Corporate Purchasing Policies and Division Purchasing Procedures. If procurement transactions are not completed successfully, timely delivery of materials is jeopardized. This can result in production risks, including but not limited to line shutdown, inadequate inventory, lost sales and project delays.
The Coordinator must possess analytical and problem‐solving skills and be able to make decisions quickly using sound judgment. The Coordinator demonstrates the ability to prioritize to enhance productivity and manage workload with minimal supervision. The Coordinator must understand inventory control and basic accounting principles. Because coordination is required among internal and external parties and often involves information of a confidential nature, excellent oral and written communication skills are required.
Role, Responsibilities, and Deliverables:
Approve invoices to be paid at or below $50 thousand per purchasing authority.
Communicate continuously with external partners (Suppliers, Third Party Manufacturers, Freight Carriers) and internal departments, including but not limited to (Mfg. Plants, R&D, Production Planning, Engineering, Package Development, Label Control, Plant QA, Supplier QA, Regulatory Affairs, Accounts Payable, Cost Accounting, Logistics, Contract Mfg., Marketing, Import/Export and IT) to assure materials are delivered on time, at the right price, to the correct location, and according to company specifications.
Create yearly blanket purchase orders for commodities supplied to company's domestic manufacturing plants and third‐party manufacturers.
Generate forecasts for commodities purchased for the US and/or global operations. Perform comparative analysis on forecasts, actuals and contracts for global purchases to provide timely and comprehensive information about inventory, contract balances, and production changes. Offer recommendations to management to move volumes and/or increase contracts to avoid supply issues. Escalate issues suppliers may have about the forecasts.
Ensure compliance to company policies and procedures and manage audit readiness metrics.
Act as the liaison between company and suppliers when deliveries are late or on hold. Coordinate necessary actions to ensure material delivery, including expediting delivery from alternate sources.
Verify that purchase order releases and requisitions reflect the proper price, based on current contracts. Incorrect pricing leads to late invoice payment, which affects supplier relationships, company's credit standing, and potentially future deliveries of materials.
When applicable, possess knowledge of external guidelines and various governmental agencies and processes. Utilize systems and resources to support clearance, delivery and compliance of international and domestic orders.
Partner with suppliers to alleviate chronic delivery or quality problems. Work with the Procurement Mangers, manufacturing plants, company's supplier QA, other internal departments and suppliers to identify and implement solutions.
Act as the liaison between Company Accounts Payable and suppliers on invoicing issues related to price invoiced and quantity delivered, and on receiving proper credit for returned materials.
Manage communication with US and Global suppliers related to commodity qualifications, supplier expectations (including delivery) and ongoing performance related to nonconforming materials and special projects.
Responsible for distribution of company policies related to key company initiatives and special informative letters as deemed by Corporate Policies, including department Supplier Diversity spend reporting and Supplier Risk.
Under the direction of the Procurement Managers, execute and finalize Confidential Disclosure Agreements using standard templates approved by the company's legal team. Monitor compliance to key supply agreement provisions and Maintain supplier Insurance Certificates as required by company policy.
Coordinate and administer globally the training for procurement personnel in all systems as well as roles and responsibilities.
When appropriate, assemble bid packages and/or requests for quotes or proposals, distribute to suppliers and consolidate responses for review by the appropriate Procurement Manager.
Experience & Skills:
Four to six years of experience in a combination of Materials Management, Finance, Customer Service and/or Plant Operations, or a Bachelor's Degree is required.
Preferred
Understand inventory control and basic accounting principles
Compliance mindset, attention to detail and willingness to do what is right.
Ability to build rapport and strong relationships with internal and external customers
Manage challenging situations requiring continuous communication while maintaining a high degree of professionalism
Technical aptitude with systems and a working knowledge of several software packages preferred, including: Qlickview, TeamCenter, Cognos (Report Writer), DevEx, Planview, Sharepoint: CDA Database, Specification Library Database, Team Sharepoint Page, SAP Applications: cVend, cMat, ACR, PIR, Source List, Value Contracts.
JOB CODE: ABOJP00035759
$17-20 hourly 60d+ ago
Informatica Integration Consultant (Part-Time, Ad Hoc)
Blue Star Partners 4.5
Columbus, OH job
Job Title: Informatica Integration Consultant (Part-Time, Ad Hoc) Rate: $60-$70/hour Contract Length: ~40 hours total (with potential for additional support)
We are seeking an experienced Informatica Integration Consultant to provide part-time, ad hoc support for a client's internal team. A primary objective of this engagement is to support a CMS program involving credit card and e-commerce payment integrations, where Informatica is being used to manage and move transactional data between systems.
The consultant will focus on debugging, tuning, and enhancing Informatica workflows, particularly those supporting CMS, payment processing, and downstream reporting or operational systems. While Salesforce experience is a plus, the greatest value lies in deep Informatica expertise combined with experience supporting e-commerce, payment processing, and transactional data integrations. Familiarity with Sage 500 ERP is a strong bonus, but not a core requirement.
This is an ideal opportunity for someone who enjoys flexible engagements, hands-on problem solving, and advising internal teams on complex integration challenges.
Key Responsibilities
Provide on-demand technical support for Informatica workflows, with a strong focus on debugging, performance optimization, and data reliability
Support CMS-related integration work, including credit card and e-commerce payment data flows
Assist with diagnosing and resolving issues related to transactional data movement, transformations, and system handoffs
Support and coach internal staff on integration best practices related to CMS, payment processing, and adjacent systems
Assist in developing, validating, and stabilizing data flows between Informatica and connected platforms (CMS, payment gateways, Salesforce, Sage 500 ERP, etc.)
Troubleshoot data quality, latency, reconciliation, and error-handling issues
Provide advisory input to improve the scalability, reliability, and maintainability of integration components
Document findings, recommendations, and solutions for repeatable use by internal teams
Preferred Qualifications
5+ years of hands-on experience with Informatica IICS
Proven ability to debug and optimize ETL workflows in real-time or near-real-time environments
Experience supporting e-commerce platforms, CMS integrations, or payment/credit card processing workflows
Familiarity with Salesforce integrations or CRM data flows is a plus
Experience working with Sage 500 ERP is highly desirable but not required
Strong understanding of data movement, transformation logic, and system-to-system integrations
Ability to work independently while collaborating effectively with remote teams
Strong documentation, communication, and advisory skills
U.S.-based only. No visa sponsorships or C2C accepted
Job Description
Job Title: Workday Adoption Enablement Change Consultant (Contract) Contract Duration: Now - October 19, 2026 (strong possibility of extension) Rate: $60-$70/hour (W-2 only)
Employment Type: W-2 (U.S. Citizens only - no visa sponsorships)
Position Summary:
We are seeking a Workday Adoption Enablement Change Consultant to support user adoption and engagement for Workday across HR functions including time tracking, payroll, and performance management. This individual will focus on supporting end users, developing change enablement tools, and contributing to process optimization within the HR systems landscape. This is a hybrid role based in either Columbus, OH (Arena District) or Merrillville, IN, requiring on-site presence Tuesday through Thursday.
Key Responsibilities:
Create and manage a comprehensive End User Adoption Action Plan to boost engagement and address adoption gaps.
Host weekly Office Hours sessions to provide real-time user support.
Maintain and update User Guides, Knowledge Base articles, and FAQs.
Provide status updates to project and HR leadership on adoption metrics, enablement efforts, and support activities.
Support training, communication, and onboarding initiatives related to Workday Time Tracking, Payroll, and Performance Management modules.
Assist HR teams with troubleshooting, configuration understanding, and workflow optimization.
Collaborate with IT and HR stakeholders to identify system improvements and promote self-service capabilities.
Support integration troubleshooting and ensure seamless data flow between Workday and other HR systems.
Provide actionable reporting and data analysis to inform adoption strategy and user engagement efforts.
Qualifications:
Proven experience supporting Workday implementations, with a focus on user adoption and enablement.
Ability to quickly learn and understand Workday configurations and workflows.
Strong communication and problem-solving skills to assist non-technical end users.
Knowledge of change management principles and experience applying them in HRIS implementations.
Strong organizational skills and a proactive approach to user support and issue resolution.
Familiarity with HR processes, including payroll, time tracking, and performance management.
Required Deliverables:
End User Adoption Action Plan
Office Hours Schedule
Updated User Guides & Knowledge Base
Frequently Asked Questions (FAQs)
Project Status Updates
Additional Requirements:
Candidate must be located within the NiSource geographic footprint and able to report onsite to Columbus (Arena Office) or Merrillville, IN three days per week (Tues-Thurs).
$60-70 hourly 4d ago
Portfolio Manager - Supply Chain Transformation
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Job Title: Portfolio Manager - Supply Chain Transformation (TMO) Travel Requirement: Remote with bi-weekly travel to Columbus, OH (Tuesday-Thursday onsite preferred, not required)
Contract Duration: 6 months (Strong possibility of extension)
Pay Rate: $120/hour (W-2)
W-2 Option with Benefits: $115/hour with 401(k) match available
Healthcare: ICHRA health benefit option available
Employment Type: W-2 Only (U.S. Citizens only - No visa sponsorship)
Position Summary
NiSource is seeking an experienced Portfolio Manager to support a large-scale Supply Chain Transformation initiative within its Enterprise PMO / Transformation Management Office (TMO). This role will provide portfolio-level oversight across multiple in-flight and planned supply chain initiatives, including warehousing optimization, inventory management, planning and forecasting, and technology enablement.
The Portfolio Manager will bring structure, visibility, and execution discipline to a complex portfolio of work, ensuring leadership has clear line-of-sight into priorities, dependencies, risks, financials, and outcomes. This role is ideal for a hands-on leader who can operate across strategy and execution while partnering closely with initiative leads, finance, IT, and operations.
Key Responsibilities
Provide portfolio-level governance and oversight across multiple supply chain transformation initiatives
Establish and maintain portfolio roadmaps, sequencing, and dependency management across programs and projects
Develop and manage integrated portfolio plans, including milestones, capacity constraints, and delivery risks
Partner with initiative leads to build and maintain bottoms-up schedules, forecasts, and delivery plans
Coordinate closely with FP&A and Finance to align financial projections, budgets, and actuals across the portfolio
Create executive-ready dashboards, KPIs, and reporting to support decision-making and prioritization
Identify execution gaps, risks, and bottlenecks; drive corrective action plans and escalation as needed
Support leadership prioritization by evaluating initiatives based on value, readiness, risk, and resource availability
Ensure consistent use of PMO standards, tools, and governance processes across the portfolio
Facilitate portfolio reviews, steering committees, and leadership readouts
Required Qualifications
10+ years of experience in portfolio management, program management, or large-scale transformation roles
Proven experience managing enterprise portfolios spanning multiple programs and workstreams
Strong background in supply chain, operations, logistics, warehousing, or procurement transformations
Demonstrated ability to build and manage integrated roadmaps, dependency models, and capacity plans
Experience partnering with Finance / FP&A on forecasting, budgeting, and benefits realization
Strong executive communication skills with experience presenting to senior leadership
Expertise with portfolio and project management methodologies (Agile, Waterfall, Hybrid)
Ability to operate in ambiguity and bring structure to complex, fast-moving environments
Preferred Qualifications
Experience in the energy or utilities industry
Familiarity with supply chain systems, planning tools, or inventory platforms
Experience working within an EPMO or Transformation Management Office
PMP, PgMP, or similar portfolio/program management certification
Experience with tools such as ServiceNow PPM, JIRA, MS Project, Power BI, or similar
$115-120 hourly 10d ago
Logical DBA-Junior
Blue Star Partners LLC 4.5
Columbus, OH job
Job Title: Logical DBA - Junior
Rate: $50 - $55/hr
Contract Duration: Until EOY 2026 (possible extensions)
Contract Type: W-2 (Must be authorized to work in the U.S.; no F1/OPT, no sponsorship, no C2C, no 1099)
Job Description
We are seeking, for our client, an experienced Database Administrator (DBA) with at least 3+ years of experience in a DBA role to join our team as a Logical DBA - Junior. The ideal candidate will have strong knowledge of Azure DataBricks, SQL, and data modeling. You will be responsible for designing, developing, and maintaining secure and efficient database structures to support business operations. This role also involves creating environments in DataBricks through application loading and transformation.
Key Responsibilities
Database Solutions:
Design and implement efficient database solutions within Azure DataBricks to optimize data storage and retrieval.
Develop and maintain data models, creating end-to-end technical implementation plans.
Architecture & Integration:
Evaluate operational, application, and business requirements to identify appropriate database structures.
Work within both legacy and modern computing architectures to ensure seamless data integration and transition to cloud-based environments.
Collaborate with cross-functional teams to integrate database architecture with cybersecurity best practices.
Performance & Security:
Utilize SQL to optimize database performance and ensure data integrity.
Assist in identifying and mitigating potential vulnerabilities in database structures, ensuring compliance with cybersecurity frameworks such as NIST CSF.
Participate in security audits, compliance reviews, and forensic analysis as necessary.
Tools & Reporting:
Utilize automated tools to support environment creation in DataBricks through application loading and transformation.
Explore Power BI for visualization and dashboard creation as an added advantage.
Required Qualifications
Minimum of 3+ years of experience in a Database Administrator (DBA) role.
Strong knowledge of Azure DataBricks, SQL, and data modeling.
Experience developing end-to-end technical plans for implementation.
Understanding of SDLC agile methodologies and best practices.
Familiarity with both legacy and cloud-based computing architectures.
Knowledge of data architecture modeling standards and tools.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Preferred Qualifications
Experience with cybersecurity principles, cloud security, and data protection.
Understanding of risk assessment methodologies and compliance standards.
Proficiency in enterprise security architectures and incident response.
Familiarity with identity & access management (IAM), threat intelligence, and secure application development.
Certifications such as CISSP, CISM, or cloud security certifications.
Experience with Power BI for visualization and dashboard creation is a plus.
$50-55 hourly 30d ago
Sr Disaster Recovery Technical Analyst (Contract to Hire)
Blue Star Partners 4.5
Columbus, OH job
Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Service:
The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions.
Role, Responsibilities & Deliverables:
• Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities
• Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements.
• Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives.
• Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing.
• Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development.
• Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives.
• Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies.
Required Qualifications:
• 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support
• Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing.
• Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
• Expert-level knowledge of IT infrastructure components, trends and best practices
• Knowledge of ITIL processes and metrics
$50-58.5 hourly 60d+ ago
Project Manager - Warehousing Optimization
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Job Title: Project Manager - Warehousing Optimization Contract Duration: 6 months (Strong possibility of extension) Pay Rate: $85-$90/hour Employment Type: W-2 Only (U.S. Citizens Only - No Visa Sponsorships)
Position Summary:
We are seeking a Project Manager to lead a critical Warehousing Optimization initiative within the Enterprise Program Management Office (EPMO) of a major energy company. This program will focus on modernizing warehouse operations by implementing new technologies, enhancing inventory visibility through UFID adoption, improving forecasting models, and reducing leakage and waste. The ideal candidate will have strong experience in operational transformation, supply chain, and warehouse management, with a proven track record of delivering cross-functional initiatives in complex environments.
This is a hybrid role based in Columbus, OH and Valparaiso, IN, with on-site presence required Tuesday through Thursday.
Key Responsibilities:
Lead the end-to-end delivery of a warehousing optimization program focused on technology adoption, inventory visibility, and operational efficiency.
Drive the implementation of new warehouse technologies and systems, ensuring alignment with IT and operations teams.
Support the adoption of UFID (Unique Facility Identifier) and related digital capabilities for inventory tracking and movement.
Collaborate with forecasting, planning, and analytics teams to implement improved demand planning and inventory forecasting models.
Facilitate gap analysis, future-state planning, and process optimization efforts to reduce leakage, waste, and redundancy across warehousing operations.
Manage project scope, schedule, budget, risks, and dependencies while reporting status to senior leaders and key stakeholders.
Ensure effective stakeholder communication, buy-in, and change management support throughout all phases of the project.
Coordinate cross-functional workstreams including warehouse operations, supply chain, finance, IT, and external vendors.
Define and track key performance indicators (KPIs) to measure program impact and benefit realization.
Required Qualifications:
7+ years of experience managing complex business or operational transformation projects.
Demonstrated success in delivering warehouse or supply chain-related initiatives, preferably within regulated or asset-intensive industries.
Strong understanding of inventory optimization, warehouse technology, and forecasting best practices.
Proven ability to lead cross-functional teams across operations, IT, and analytics.
Excellent communication and stakeholder engagement skills, with experience presenting to senior executives.
Ability to manage change, navigate ambiguity, and drive outcomes in a matrixed environment.
Experience with both agile and waterfall project methodologies.
Preferred Skills:
PMP or other formal project management certification.
Experience implementing warehouse management systems (WMS) or inventory technologies.
Familiarity with UFID systems, RFID, or similar tracking tools.
Exposure to the energy or utility industry or other heavily regulated environments.
Background in Lean, Six Sigma, or similar process improvement methodologies.
Experience with data-driven planning tools or platforms (e.g., SAP, Oracle, Power BI).
$85-90 hourly 13d ago
Business Analyst - SAP Work and Asset Management Implementation
Blue Star Partners LLC 4.5
Columbus, OH job
Job Description
Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates)
Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire)
Hours/Week: 40 hours
Rate: $75 - $80/hour
Contract Type: W-2 only, no visa sponsorships or subcontracting
Scope of Services:
The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation.
Role, Responsibilities & Deliverables:
Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs.
Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals.
System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality.
Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams.
Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing.
Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units.
Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa.
Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements.
Required Experience:
Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP.
SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred.
Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications.
Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology.
Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations.
Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus.
Key Skills:
Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration.
Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals.
Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization.
Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met.
Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes.
Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders.
Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope.
Education & Certifications:
Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.
Certifications: SAP Certification in relevant module(s) preferred.
Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus.
Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.
$75-80 hourly 11d ago
Work Estimation & Triage Project Manager
Blue Star Partners 4.5
Columbus, OH job
Job Title: Work Estimation & Triage Project Manager Period: 09/04/2024 to Thanksgiving 2024 (with potential for extension) Hours/Week: 40 hours Rate: $115/hour
Contract Type: 1099
Scope of Services:
The Triage Project Manager will oversee and facilitate daily defect resolution meetings, focusing on the identification and resolution of defects during various testing phases. This position will involve managing workload across multiple project waves, including Wave 1 testing defect resolution and Waves 3 and 4 development. The role requires close collaboration with the overall Project Manager to assist with planning, replanning, and ensuring that work schedules remain on track. Experience in Work and Asset Management, SAP, and Salesforce is essential to manage these projects effectively. Additionally, the Triage Project Manager will take on a critical role in addressing a project gap related to re-estimating work efforts. The project involves developing approximately 400 objects with varying levels of complexity.
Role, Responsibilities, and Deliverables:
Daily Defect Resolution: Lead daily defect resolution meetings, identifying and resolving defects during Wave 1 testing, while supporting ongoing development in Waves 3 and 4.
Work Estimation: Re-estimate work of approximately 400 objects in SAP/Salesforce, considering the varying complexity of tasks and adjusting timelines based on team skill levels.
Collaboration: Work closely with the overall Project Manager and cross-functional teams to ensure alignment on objectives and resource allocation.
Defect Tracking and Reporting: Use defect tracking tools like Jira or Azure DevOps to monitor defect statuses and provide regular reports to stakeholders.
Work and Asset Management: Utilize Work and Asset Management expertise to integrate defect resolution processes effectively.
SAP and Salesforce Expertise: Apply knowledge of SAP and Salesforce to manage data and communication across departments, ensuring smooth project execution.
Risk Management: Identify project risks related to defect resolution and work re-estimation, implementing strategies to mitigate risks.
Communication: Maintain transparent communication with developers, testing teams, and stakeholders, ensuring timely updates on project adjustments.
Process Improvement: Propose improvements to the current estimation model, factoring in complexity and capacity to meet project timelines.
Experience:
Minimum of 5 years of experience in project management, with a focus on defect resolution, testing cycles, and project estimation.
Strong expertise in Work and Asset Management (WAM), SAP, and Salesforce, especially in managing projects with large-scale ERP and CRM systems.
Experience in re-estimating work efforts for complex projects and managing multiple project phases.
Familiarity with defect tracking systems like Jira or Azure DevOps and the ability to oversee defect resolution workflows.
Skills and Competencies:
Project Management: Ability to manage multi-phase projects and balance defect resolution with ongoing development efforts.
Analytical Skills: Strong problem-solving abilities, particularly in work re-estimation and defect tracking.
Communication: Effective verbal and written communication skills to collaborate with stakeholders and cross-functional teams.
Technical Expertise: Proficient in SAP and Salesforce, with deep knowledge of ERP and CRM system integration.
Defect Tracking: Experience with defect tracking tools like Jira, Azure DevOps, and similar platforms.
Work Estimation: Capable of re-estimating work based on complexity and available resources, providing objective assessments for project timelines.
Adaptability: Ability to adjust to changing project demands and prioritize tasks in a fast-paced environment.
Leadership: Proven leadership in guiding teams through complex project phases and resolving issues proactively.
Time Management: Strong time management skills to ensure timely delivery of project goals.
$75k-97k yearly est. 60d+ ago
Account Manager
Ace 4.3
Ace job in Dayton, OH
Account Manager Hybrid - (on campus 3 days per week after initial training). Account Manager - Hybrid | B2B Sales | Industrial Solutions
Full-Time | Monday-Friday | Flexible Hybrid Schedule
Voted one of Dayton's Best Places to Work - 5 Years in a Row!
Grow Your Career. Make an Impact. Thrive with Us. Are you a relationship builder with a passion for solving problems and helping customers succeed? Join American Cutting Edge (CB Manufacturing) as an Account Manager and be part of a team that provides innovative, engineered cutting solutions to customers across industries like food processing, recycling, packaging, and medical. We've been Cutting the Way to a Better World since 1965-and we're looking for someone like you to help us continue that mission. What You'll Do As an Account Manager, you'll be the go-to expert and trusted partner for your B2B customers, managing accounts and helping them find the right products and solutions. Your day-to-day will include:
Building strong customer relationships through excellent service and regular outreach
Following up on high-quality leads (no cold calls from scratch!)
Identifying customer needs and recommending custom blade solutions
Communicating product capabilities and technical information with confidence
Working with internal teams (Purchasing, Customer Service, Engineering) to meet delivery and performance expectations
Negotiating and closing deals
Handling both inbound and outbound phone sales
Logging interactions and updates in our CRM system
What You Bring
3-5 years of experience in sales, account management, or customer service
Strong B2B communication skills-written and verbal
Mechanical aptitude (we'll teach you the rest!)
Ability to read blueprints and take measurements is a plus
Proficiency with Microsoft Office (Excel, Outlook); experience with SAGE software is a bonus
Experience selling to/through industrial distributors or end users preferred
Positive, goal-driven mindset and willingness to learn
Strong objection-handling and customer persuasion skills
Limited travel (less than 20%)
Why Join ACE? Award-Winning Culture: Named one of Dayton's Best Places to Work 4 years in a row
Career Growth: Training, support, and leadership invested in your success
Great Benefits: Medical, dental, vision, and 401(k) with company match
Profit Sharing: We win together-your performance matters
Work-Life Balance: Paid vacation, holidays, and flexible hybrid schedule
Innovative Products: Work with unique, technical products that solve real-world problems Ready to Join the ACE Team? Grow your career with a company that values your drive and supports your development.
Learn more at:
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$50k-83k yearly est. 60d+ ago
Physical Security Systems Analyst (CCure 9000)
Blue Star Partners 4.5
Columbus, OH job
Rate: $45 - $50/hr Contract Duration: 3 to 6 Months with possible extension/Contract to Hire Contract Type: W2 (must be authorized to work in the US; no sponsorships or C2C/1099)
Job Overview
We are seeking a motivated and adaptable Physical Security Systems Analyst to support the maintenance, implementation, and modernization of physical security systems, including card readers, security cameras, backend equipment. This role involves hands-on work with security equipment, troubleshooting, end-of-life replacement strategies, supporting service calls, and assisting the Lead Analyst in critical tasks. The ideal candidate will take ownership of various responsibilities related to physical security technology, standards, and upgrades. Experience with CCURE 9000 and/or Avigilon cameras and equipment is required.
Key Responsibilities
End-of-Life Equipment Implementation: Assist in replacing and implementing end-of-life security equipment, including cameras, access control systems, and alarm systems.
Service and Maintenance Support: Respond to service calls, troubleshoot issues, and ensure consistent operation of physical security systems.
Backup for Lead Analyst: Serve as a backup to the Lead Analyst, ensuring project continuity and system oversight during absences.
Updating Security Standards: Support the update and maintenance of security system standards and documentation to align with current technology and best practices.
Technology Development and Testing: Evaluate, develop, and test new physical security technologies, participating in proof-of-concept testing to identify deployment suitability.
Site Implementation Assistance: Provide on-site support for new technology implementations and equipment upgrades.
System Audits and Labeling: Conduct equipment audits (physical and software-based), label devices, and replace batteries where needed.
Documentation and Reporting: Maintain detailed records of installations, upgrades, audits, and services; contribute to reports on equipment health and project status.
Collaborative Engagement: Work with Facilities, Security, IT teams, and integrators to support project timelines and execution.
Security Operations Center Support: Ensure alarm data reliability and assist in refining configurations for improved responsiveness and reduced false notifications.
Emergency Support: Provide ongoing support during outages, patches, and system changes to maintain system availability.
Equipment Refresh Planning: Participate in the annual equipment refresh cycle to prioritize and replace outdated equipment.
Vendor and Manufacturer Liaison: Coordinate with vendors for support, warranty claims, training, and troubleshooting.
Continuous Improvement: Develop and refine training materials, quick reference guides, and documentation for internal use.
Site Security Coverage: Conduct site walks, audits, and evaluations to ensure proper security coverage, offering recommendations and assisting with best practice implementations.
Qualifications
Education: Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field, or equivalent work experience.
Experience: 2-4 years of experience in physical security systems, access control, surveillance, or a similar field.
Technical Skills:
Expertise with physical security technologies (e.g., CCure 9000, Avigilon).
CCure 9000 certification is required.
Ability to troubleshoot technical issues effectively.
Additional Skills:
Strong organizational and documentation abilities.
Willingness to travel to various sites as needed.
Effective communication and teamwork skills.
Preferred Skills
Knowledge of security systems such as Avigilon or Software House.
Experience with service integrators (e.g., PSI, SDI).
Familiarity with updating and implementing security standards.
Ability to work proactively and independently in a fast-paced environment.
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