ACE Cash Express jobs - 28 jobs

The Store Manager serves as the face of ACE Cash Express to our customers. On top of providing customer service and facilitating sales, you will also build professional relationships with customers, and gain in-depth knowledge of our lending (where applicable), check cashing and card services. The pay range for this position is $16.00-$19.00 per hour. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all store managers to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed. ACE Cash Express is a workplace where: Collaborating and teamwork thrive. On-the-job learning and development activities are available. Excelling in your role and assisting others on the team is encouraged. Strengthening relationships with customers, partners, and colleagues happens every day. Investing in our employees and promoting a culture centered on people, service, career advancement, and unity, among other key principles. What's in it for you?1 ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays off, flexible schedules, tuition reimbursement, short-term disability, long-term disability, and basic life and AD&D for full-time associates. All associates are eligible to participate in our 401k plan. 1 Full-time employees are eligible for benefits subject to each plan's specific requirements. All positions are eligible to participate in our 401k subject to the specific plan document. What does a normal day look like? Understanding customers' unique needs and recommending appropriate ACE products and services. Supporting Sales Associates and guiding them toward success in their roles. Prioritizing active listening, clear communication, and empathy in all customer interactions. Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail. Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. We're looking for Store Managers who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Store Managers will need to understand the diverse range of financial products and services that ACE offers. It is beneficial to have two or more years of retail experience. Proficiency in Spanish is welcomed in most of our markets and a high school diploma or equivalent is required. Join us and explore ways you can contribute your skills to our dynamic work environment. The difference is YOU! Travel There may be occasions where the employee will travel to other stores to work. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening. The employee must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed. Additionally, the employee may occasionally be required to lift and/or move up to 25 lbs. The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws. EEO Statement Populus Financial Group, Inc., dba ACE Cash Express, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.

This role will need to work in the Blue Ash, OH office and will not be a remote role. Hourly Rate $20.00/hour What does a Customer Service Representative do at Green Dot? As a Customer Service Rep, you will support inbound customer inquiries and resolve customer issues by delivering world-class customer service. In Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. As a Customer Service Representative, you can look forward to: Ensuring that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies. Receiving inbound contacts calls and completing outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority. Advocating as the “voice of the customer” to Green Dot. Proactively make recommendations to address the root causes of escalations and complaints by leveraging escalation contacts and processes. Sharing information and knowledge with other team members to recognize and reduce the number of repeated issues. Capturing all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained. Following escalation and complaint procedures in order to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues. Utilizing appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused frontline efforts to fail. You might be the right match for this role if: You can demonstrate ownership of customer issues and work proactively with Green Dot business units, partners and vendors to manage issues through to a complete resolution in a timely manner. You have the ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting and analyzing systematic issues and recommending solutions to improve processes and products. Ready to join us in our mission? These are the qualifications we are looking for: Required: High school diploma or equivalent Minimum 2 years of customer service and/or contact center experience Experience in de-escalating situations with dissatisfied customers, with an ability to be patient and empathic Proficiency in MS Outlook, Word, PowerPoint and Excel skills Preferred: Bachelor's degree Experience with financial products/technology Proven success working in a collaborative team within a fast-paced, highly visible, customer-centric and focused environment. POSITION TYPE Regular PAY RANGE <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.

This role will need to work in the Blue Ash, OH office. We are seeking a Lead HR Generalist with deep expertise in employee relations, HR compliance, and call center operations. The ideal candidate will have a proven track record supporting high-volume environments, strong experience in recruiting and talent acquisition, and a thorough understanding of HR policies, employment law, and OSHA requirements. This role requires proficiency in HR analytics, Workday, and Microsoft Suite, as well as experience facilitating training, orientations, and learning programs. Familiarity with generative AI tools and their application in HR is a plus. The Lead HR Generalist will primarily support employees in our Blue Ash, OH office and serve as a strategic partner to management and staff. Key Responsibilities • Provide strategic employee relations support to managers and staff, ensuring positive workplace culture and compliance with HR policies, procedures, and legal requirements. • Lead and document employee investigations, corrective actions, and performance management processes. • Advise on employment separations, retirements, and leaves of absence, ensuring compliance with company benefits plans and regulatory standards. • Maintain up-to-date knowledge of federal, state, and local employment laws, including OSHA requirements, Leave of Absence, and ensure workplace safety compliance. • Serve as the primary HR contact for the onsite call center, addressing employee concerns, supporting operational needs, and driving engagement initiatives. • Partner with call center leadership to resolve issues, improve performance, and foster a positive work environment. • Collaborate with the Talent Acquisition team to attract, select, and onboard top talent for the Blue Ash call center and other business units. • Lead recruitment activities, including job postings, interviews, candidate evaluation, and onboarding processes. • Partner with Total Rewards, employees and managers on Leave of Absence (LOA) cases. Including FMLA, ADA, state leaves, and company programs, ensuring compliance and clear communication. • Provide consultative guidance to leaders on complex or sensitive LOA situations, balancing operational needs, legal requirements, while supporting return to work planning, accommodations and smooth reintegration into work. • Facilitate training sessions, orientations, and ongoing learning programs to enhance employee skills and compliance awareness. • Support the creation and implementation of development initiatives, leveraging generative AI tools where appropriate. • Analyze HR data to identify trends, risks, and opportunities for improvement in employee satisfaction, retention, and operational efficiency. • Prepare and present reports to management, recommending actionable solutions. • Develop and implement HR programs and initiatives aligned with business objectives. • Seek opportunities to improve HR processes, employee experience, and organizational effectiveness. Requirements • Bachelor's degree preferred. • Minimum 6 years of HR experience, with significant exposure to call center environments and employee relations. • Demonstrated experience in HR compliance, investigations, and regulatory requirements (including OSHA). • Experience with recruiting, talent acquisition, and onboarding. • Proficiency in Workday, Microsoft Suite, and HR analytics. • Exposure to generative AI tools in HR is a plus. Measures for Success • High levels of client satisfaction and positive feedback from business units. • Key contributor to HR team, adding measurable value to the business. • Strong, collaborative relationships with business leaders and HR peers. • Sustained compliance with HR policies, employment law, and OSHA standards. • Effective recruitment and onboarding of top talent for the call center. Essential Skills • Exceptional coaching, consulting, facilitation, and problem-solving abilities. • Strong knowledge of HR compliance, employment law, and workplace safety. • Ability to analyze data, identify trends, and implement solutions. • Excellent communication, interpersonal, and relationship-building skills. • Commitment to continuous improvement and embracing new technologies, including generative AI. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $94,300 to $141,500 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

This role will need to work in the Blue Ash, OH office. The objective of the position is to investigate and respond to written regulatory complaints that customers file against Green Dot to attain the best possible response and resolution. Agency Complaint Specialists are responsible for resolving the most escalated customer-initiated issues to the highest professional standards. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make an impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Job Responsibilities Provide accurate and comprehensive written analysis and responses to customer complaints that have been filed with a state or federal regulator within the appropriate timeframes. Ensure that all customer escalations that have been filed with a state or federal regulator are managed to excellent professional standards and within Green Dot terms and policies. Demonstrate ownership of customer issues and work proactively with Green Dot business units, partners, and vendors to manage issues through to a complete resolution in a timely manner. Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters, whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority. Demonstrate ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting, and analyzing systematic issues and recommending solutions to improve processes and products. Advocate as the “voice of the customer” to Green Dot. Proactively make recommendations to address root causes of escalations and complaints by leveraging escalation contacts and processes. Understand current business processes and tools that impact our customers and work with manager and the necessary owners internally to resolve any issues and fix processes. Share information and knowledge with other team members to recognize and reduce the number of repeated issues. Capture all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained. Follow escalation and complaint procedures to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues. Utilize appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused front-line efforts to fail. Support Green Dot employees and executives with resolving customer issues. Maintain contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation. Actively participate in ensuring that Green Dot knowledge base is up to date. Participate in team meetings, discussions and other activities as required in order to support the team and improve quality of the operation. Job Requirements Bachelor's Degree preferred 7 years of customer service experience preferred 3 years of regulatory, compliance, legal, audit, risk management or other relevant experience (e.g., resolution of customer complaints) preferred, experience in a financial services environment a plus 3 years of experience with responding to written regulatory complaints (or equivalent). Knowledgeable in bank and deposit compliance regulations (e.g. Regulation E and UDAAP) Must be able to exercise discretion and independent judgment with minimal supervision Exceptional written skills with the ability to communicate with all levels of executive management. Excellent oral and interpersonal communication skills. Excellent organizational skills. Detailed oriented and strong listening and analytical skills. Intermediate level of knowledge/expertise with PC hardware and software (Word, Excel, Access and PowerPoint). Demonstrated ability to work well in a high paced work environment. Committed to providing objective and unbiased analysis of work production. Dedication to providing exceptional customer service. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $57,900 to $86,700 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

About this role: Wells Fargo is seeking a Lead Information Security Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Lead SIEM Engineer for our Cyber Security Operations team to lead the design, implementation, and optimization of Splunk-based observability and security solutions across the enterprise. The ideal candidate will have deep expertise in Splunk architecture and administration, and will collaborate with cross-functional teams to ensure reliable, scalable, and secure log management. Experience with data pipeline engineering is a strong plus. In this role, you will: * Act as a subject matter expert for Splunk architecture and engineering. * Translate business and compliance requirements into technical solutions using Splunk. * Maintain awareness of industry best practices and emerging technologies in observability and log management. * Drive continuous improvement and innovation across Splunk deployments. * Collaborate with leadership to align technical solutions with enterprise priorities. Key Duties: * Lead the engineering and operational support of Splunk Cloud architecture, CRIBL Stream deployment, and data pipeline optimization. * Design and implement scalable log ingestion frameworks using CRIBL and Splunk forwarders * Develop and maintain Splunk dashboards, alerts, and reports for security and operational use cases. * Collaborate with cybersecurity, infrastructure, and application teams to ensure log fidelity and performance. * Provide technical guidance and mentorship to junior Splunk engineers. * Evaluate and integrate complementary technologies such as CRIBL, SOAR, and cloud-native logging tools. * Contribute to the development of observability and telemetry strategies. * Support automation and orchestration efforts to streamline data onboarding and enrichment. Required Qualifications: * 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 3+ years of hands-on experience with Splunk architecture, administration, and content development. * Strong understanding of log ingestion, parsing, and data normalization. * Experience with Splunk Cloud and/or hybrid deployments. * Familiarity with automation tools (e.g., Python, Ansible, Terraform). Desired Qualifications: * Experience with CRIBL Stream or similar data routing platforms. * Experience designing or managing data pipelines for enterprise environments. * Certifications in Splunk (e.g., Splunk Certified Power User, Admin, Architect). * Experience integrating Splunk with cloud-native services (AWS, Azure, GCP). * Familiarity with SIEM, SOAR, and threat detection use cases. * Ability to communicate technical concepts to non-technical stakeholders. Job Expectations: * Ability to travel up to 10% of the time. Ability to work in a fast-paced, high-demand environment while balancing multiple priorities. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Cyber AI Senior Specialty Software Engineer that will be responsible for the design, development, testing, documentation, and analysis of specific modules or features of new or upgraded software systems and products. In this role, you will: * Design, develop, and deploy AI applications using Enterprise APIs, LLM's, agent frameworks, and other related technologies * Collaborate with enterprise teams to integrate LLM models with the existing products and systems * Develop and maintain large scale applications using Java, Python, OpenShift containers, GCP public cloud, and other relevant technologies * Deploy containerized applications using Docker and Kubernetes * Stay up to date with the latest advancements in AI, LLM second agentic frameworks and apply this knowledge to improve existing systems and develop new ones * Troubleshoot and resolve complex technical issues related to applications and models * Assist other individuals in advanced software development Required Qualifications: * 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 4+years experience in software development * 4+ years experience in Python, Java, OpenShift containers, GCP public cloud, and other relevant technologies * 3+ years of AI and ML concepts, including deep learning, natural language processing or computer vision Desired Qualifications: * Knowledge of Chatbots, Transformer models, SWE-Bench is preferred * Familiarity with agentic frameworks like LangChain, LangGraph, Swarm, CrewAI, AutoGen, Google ADK * Exposure to DevOps and testing best practices * Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues * Strong collaboration and communication skills with the ability to work effectively with cross functional teams * Experience with the agile development methodologies and version control systems such as GIT * Certification in AI, machine learning or a related field * Bachelor's or master's degree in computer science, artificial intelligence or a related field Job Expectations: * This position offers a hybrid work schedule * This position is not eligible for Visa sponsorship Salary Ranges: * $119,000 - $187,000 - Charlotte, NC * $119,000 - $187,000 - Chandler, AZ * $119,000 - $187,000 - Irving, TX * $119,000 - $187,000 - Columbus, OH * $131,000 - $206,000 - Minneapolis, MN * $143,000 - $224,000 - Iselin, NJ Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 2 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

This role will need to work in the Blue Ash, OH office. This role is responsible for accurately processing refund checks and reissuing requests for customers in accordance with established service level agreements (SLAs). The position requires close collaboration with the Refund Processing Team and other internal stakeholders to ensure timely and efficient execution of all refund-related activities. Success in this role demands exceptional attention to detail, adherence to SLA commitments, and a strong understanding of Green Dot terminology, account statuses, and system functionality. Key Responsibilities Process refund check requests and reissue requests with accuracy and timeliness. Initiate customer communications to obtain required documentation for refund processing. Update account records and Salesforce cases with relevant notes and status updates. Verify previous check status and initiate stop payment requests when necessary. Ensure all tasks are completed within defined SLA timeframes. Crosstrain on additional refund processing functions to support team flexibility. Other duties as assigned. Qualifications Minimum of 1-2 years of operational experience, preferably in financial services or a related field. Strong attention to detail and ability to consistently meet daily SLAs. Proficiency in Microsoft Office applications (Word and Excel). Experience with Salesforce or similar CRM systems. Ability to work independently while contributing effectively as part of a team. Demonstrated capability to manage daily tasks with minimal supervision. POSITION TYPE Regular PAY RANGE The targeted base salary for this position is $32,000 to $48,000 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking an CA-WA Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com. In this role you will: * Solicit residential mortgages from various sources and produce high quality loans which are compliant and provide excellent customer service * Responsible for the offering of loans, negotiating of terms, and taking an application for a dwelling secured transaction * Analyze best mortgage loans based on client's need in order to ensure compliance and maximum customer satisfaction * Present recommendations for producing loans and exercise some independent judgment while developing understanding of functional area, policies, procedures, compliance requirements, and generating loans * Provide information regarding the loans to consultants and functional colleagues * Interact with customers to understand their needs and provide them with a high-quality loan service Required Qualifications: * 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education Desired Qualifications: * Basic Microsoft Office skills * Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources * Excellent verbal, written, and interpersonal communication skills * Mortgage industry experience * Knowledge and understanding of sales prospecting and generating referrals * Experience developing and cultivating professional relationships * Customer service experience Job Expectations: * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position * Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * Ability to lift 20+ pounds * Reliable transportation * Ability to work nights, weekends, and/or holidays as needed or scheduled Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $0.00 - $0.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 1 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**About this role:** Wells Fargo is seeking an Information Security Engineering Manager. The Engineering Manager will lead a team of developers responsible for securing, modernizing, and evolving enterprise applications. This role oversees vulnerability management and application hardening efforts while driving the adoption of DevSecOps, automation, and standardized engineering practices. The manager will guide the team through modernization and transformation initiative, including refactoring legacy components, improving architecture, and preparing the platform for future cloud readiness. **In this role, you will:** + Provide strategic and forward‑thinking leadership to define engineering direction, technology roadmaps, and long‑term platform evolution + Lead the team in managing vulnerabilities, applying secure coding practices, and implementing application hardening to protect critical systems + Drive modernization efforts by transforming applications through refactoring, re‑architecting, and adoption of modern engineering practices + Guide the team through DevSecOps, automation, and standardized delivery processes to improve reliability, security, and speed of delivery + Collaborate effectively across security, architecture, and product teams to deliver scalable, resilient, and compliant solutions aligned with organizational goals + Manage a team of engineers that design, document, test, maintain and provide issue resolution recommendations for highly complex security solutions related to networking, cryptography, cloud, authentication or directory services, email, internet, applications or endpoint security + Manage security consulting on large projects for internal clients to ensure conformity with corporate information security policy, and standards + Possess subject matter expertise at a mastery level in current and emerging security solutions and best practices + Conduct technical investigation of security-related incidents, and conduct post-incident digital forensics to identify causes and recommend future mitigation strategies + Manage implementation of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity + Work with more experienced technologists and team + Interface with more experienced management + Manage allocation of people and financial resources for Information Security Architecture + Mentor and guide talent development of direct reports and assist in hiring talent **Required Qualifications:** + 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 2+ years of Leadership experience **Desired Qualifications:** + Experience managing and developing high‑performing Agile teams of software engineers and platform developers + Strong knowledge of DevSecOps practices including secure CI/CD pipelines, automated testing, and integrated security controls + Hands‑on understanding of Kubernetes operations, container orchestration concepts, and cloud‑native deployment patterns + Proficiency with cloud‑based application architectures and modern cloud engineering practices + Ability to drive engineering excellence through automation, observability, and standardized delivery processes + Proven collaboration skills with security, architecture, and product teams to ensure resilient, compliant, and scalable solutions + Demonstrated leadership in **platform engineering** to build and operate developer platforms, pipelines, and self‑service tooling + Experience leading **application modernization** of home‑grown/legacy systems, including refactoring, re‑architecting, and reducing technical debt + Track record of **transformation leadership** and "clean‑sheet" solution design to establish new engineering patterns and operating models + Expertise in **CI/CD engineering and automation** across on‑prem and cloud environments, including policy‑as‑code and secrets management + Ability to develop a **cloud readiness** roadmap and guide teams through staged migration or hybrid adoption while maintaining uptime and compliance **Job Expectations:** + Ability to work on-site in one of the listed locations in a hybrid environment + This position is not available for visa sponsorship **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $187,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 23 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515850

About this role: Wells Fargo is seeking a Principal Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Principal Cybersecurity Engineer - Incident Detection & Response (CIDR) to serve as the senior technical leader responsible for engineering, maturing, and guiding the end‑to‑end Cyber Incident Detection & Response ecosystem. This role will architect and evolve the enterprise's detection and response capabilities-including SIEM, SOAR, alerting pipelines, threat‑driven detection logic, telemetry engineering, and response workflow automation-to ensure resiliency, consistency, and rapid response across a diverse and highly complex technology environment. You will partner closely with operations teams, engineering teams, threat intelligence, senior leadership, infrastructure, cloud, identity, and business stakeholders to drive the strategic technical direction of CIDR and ensure alignment with enterprise risk, regulatory expectations, and evolving threat landscapes. This role requires deep engineering expertise, senior‑level architectural judgment, and the ability to lead highly complex initiatives, influence diverse stakeholders, and deliver enterprise‑scale systems that materially improve Wells Fargo's defensive posture. Visa sponsorship is not offered for this role In this role, you will: * Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups * Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking * Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions * Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions * Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization * Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership Technical Strategy & Leadership * Serve as the senior technical advisor for the CIDR ecosystem, including architecture, engineering, workflow orchestration, automation, and emerging AI‑enabled capabilities. * Define and maintain the long‑term architectural vision, technical standards, and reference designs for detection and response platforms, ensuring cohesive integration across cloud, endpoint, identity, network, and third‑party environments. * Translate enterprise risk, threat intelligence, operational data, and regulatory expectations into actionable engineering direction, roadmaps, and platform investments. * Lead evaluation of emerging tools and industry trends to drive continuous modernization of CIDR capabilities. Detection Engineering, Platform Architecture & Ecosystem Ownership * Provide deep technical expertise and engineering leadership across detection architecture, SIEM design, log/telemetry pipelines, correlation logic, enrichment workflows, alert lifecycle management, and SOAR automation. * Engineer reliable, scalable detection pipelines aligned with MITRE ATT&CK, NIST 800‑61, and other frameworks. * Lead design and engineering of playbooks, automated workflows, metrics, reporting, and escalation paths into Incident Management and CSIRT. * Ensure telemetry coverage, detection fidelity, and tuning processes meet enterprise quality, performance, and risk requirements. Execution & Delivery of Complex Technical Initiatives * Serve as the primary technical architect and decision authority for large‑scale, multi‑platform, cross‑organizational CIDR engineering initiatives. * Resolve complex design tradeoffs across scale, performance, data quality, automation reliability, and security risk. * Partner with teams across CDM, infrastructure, cloud, identity, engineering, and application platforms to resolve dependencies and drive successful execution. Operational Excellence & Cross‑Functional Coordination * Act as a senior escalation point and technical authority for detection and response issues surfaced through routine SOC operations or major investigations. * Partner daily with SOC analysts, threat intelligence teams, CSIRT, engineering teams, and business stakeholders to ensure consistent operational readiness and high‑quality detection outcomes. * Drive continuous improvement across the detection and response lifecycle, including triage, investigation, containment, and handoff to Incident Management. * Ensure CIDR capabilities align with enterprise risk posture, resiliency expectations, and regulatory scrutiny. Required Qualifications: * 7+ years of cybersecurity engineering and technology experience, designing and operating complex security systems at enterprise scale. * 5+ years of hands‑on SOC or incident response engineering experience, including alert pipelines, detection logic, response automation, and case management workflows. * Deep technical expertise in SIEM architecture, data onboarding, normalization, correlation, large‑scale tuning, and performance optimization. * Strong experience in detection engineering, SOC workflow design, and playbook/runbook development. * Demonstrated ability to translate threat intelligence into detection logic at scale. * Strong knowledge of incident response and detection frameworks (NIST 800‑61, MITRE ATT&CK/DEFEND). * Exceptional communication skills and proven experience engaging executive, technical, and operational audiences. Desired Qualifications: * Familiarity with cloud, endpoint, identity, network, and third‑party ecosystems that underpin enterprise‑scale detection and response. * Experience integrating internal and external threat intelligence feeds into SOC workflows. * Experience using AI/ML capabilities in SOC environments (triage, correlation, anomaly detection). * Professional certifications such as CISSP, CISM, CISA, GIAC‑GCIA/GCIH/GCTI, or equivalent. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $305,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**About this role:** Wells Fargo is seeking a motivated Lead Information Security Engineer to join an exciting, fast paced team working on cutting edge encryption, tokenization and key management technologies that are leveraged to protect information companywide. This role will provide technical leadership, and be an individual contributor, to teams that design, deploy, and operationally maintain cryptographic products and services including Hardware Security Modules (HSMs) and security appliances. The ideal candidate will have demonstrated experience in the design and deployment of cryptographic products in physical, virtual, and containerized environments. The ideal candidate will also have demonstrated experience in automating processes including product builds, operational maintenance, and customer integration and onboarding. This role reports directly to the Senior Manager for the Encryption, Tokenization and Key Management team. **In this role, you will:** + Drive design, deployment and automation strategies for encryption, tokenization and key management products and services including Hardware Security Modules, security appliances and security applications deploying in physical, virtual, and containerized environments. + Provide technical guidance and oversight to teams and team members responsible for product delivery and operational maintenance. + Develop and maintain documentation including design and build guides, deployment strategies, automation guides and operational processes. + Participate in research, analysis and evaluation of new cryptographic products and services. + Participate in Proof of Concept (POC) testing and demonstrations for new cryptographic products and services. + Support company driven audits, gather evidence of compliance to company policies, and drive product enhancements, when needed, to remediate findings. + Conduct technical investigation of incidents to identify causes and recommend future mitigation strategies. + Collaborate across Wells Fargo teams, including compliance, security architecture and security evaluation teams to ensure cryptographic products are compliant to company policies. + Work with vendors to understand the technology vendor's roadmap, help to influence that roadmap, and ensure requests for technology/product enhancements are meeting the needs of Wells Fargo. + Work with partner engineering teams on identification and remediation of security vulnerabilities and may also conduct risk assessments of infrastructure to ensure compliance with corporate security policies and adherence to best practices. + Support incident response, root cause analysis and corrective action activities. + Oversee team of engineers and influence design/architecture decisions regarding encryption infrastructure to support our line of business customers. + Ensure design decisions consider blast radius and business resiliency requirements to reduce / eliminate impact during service changes or DDOS type events, among others. **Required Qualifications:** + 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. + 4+ years of intermediate to advanced level experience with scripting/automation using tools such as: Bash, PowerShell, Python, Ansible, VBScript, or JavaScript, UI path, etc. + 4+ years of Linux and Windows server experience **Desired Qualifications:** + Experience with encryption or tokenization and key management technologies. + Advanced Knowledge of Cryptographic protocols & algorithms. + Subject Matter Expert experience designing solutions using Hardware Security Modules (HSMs) or security appliance devices + Experience with DevOps and CI/CD automated build and deployment processes. + Advanced scripting skills specifically around log rotation, data collection, error collection and alerting. + Experience designing, developing, and implementing synthetic transactions for the monitoring of applications and/or infrastructure. + Experience with Puppet/Chef/Ansible or similar automation tools. + Experience with Agile Scrum or Kanban methodologies. + Application development experience. + Experience with application support in Linux and Windows server environments. + Experience performing technical product assessments, including development of implementation plans, in a large enterprise. + Experience mentoring/guiding less experienced staff. + Strong analytical skills with high attention to detail and accuracy. + Advanced critical thinking, problem solving and technical troubleshooting abilities. + Knowledge and understanding of implementing infrastructure upgrades, security patches, or version upgrades. + Knowledge and understanding of monitoring and reporting tools. + Experience with and the ability to thrive in a complex and fast-paced technology and/or information security organization, within a large enterprise environment. + Strong verbal, written, and interpersonal communication skills. + Knowledge and understanding of implementing infrastructure upgrades, security patches, version upgrades for systems, appliances and HSM's + Proven experience with change and incident management practices in medium to large enterprise environments. + Knowledge and understanding of implementing infrastructure upgrades, security patches, version upgrades for systems, appliances and HSM's + Experience with coding/scripting against Cyber security tools and products **Job Expectations:** + Ability to travel up to 10% of the time. + Ability to work onsite in the office in a hybrid model, 3 days per week on-site/in-office and 2 days per week remote + Remote work is not available for this position + This position is not eligible for Visa Sponsorship. **Locations:** + 401 W Las Collinas Blvd. Bldg A, Irving, TX + 3075 Loyalty Cir, Columbus, OH + 1751 Pinnacle Drive, Arlington, VA + 300 South Brevard, Charlotte **Pay Range** 119,000.00 - 187,000.00 USD Annual **Benefits:** + Information about Wells Fargo's US employee benefits (*************************************************************** + Information about Wells Fargo's International employee benefits **Posting End Date:** 23 Jan 2026 ***** **_Job posting may come down early due to volume of applicants_** **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 22 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-513380

This role will need to work in the Blue Ash, OH office. Monday-Friday 8:00am-4:30pm EST What does a Bilingual Corporate Resolutions Specialist do at Green Dot? As the Corporate Resolutions Specialist, you will be responsible for resolving the most escalated customer-initiated issues to the highest professional standards. Using your excellent customer service skills, you will have the opportunity to advocate for our customers by delivering world-class customer service and managing all escalations to attain the best possible response/resolution. In Green Dot Customer Escalations, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. As a Bilingual Corporate Resolutions Specialist, you can look forward to: Ensuring that all customer escalations and complaints are managed to excellent professional standards and within Green Dot terms and policies. Receiving inbound contacts calls and complete outbound contacts (callbacks, responses, etc.) to ensure that all queues are maintained, and all service levels are met. Maintain personal and team accountability for productivity and efficiency. Demonstrating ownership of customer issues and work proactively with Green Dot business units, partners and vendors to manage issues through to a complete resolution in a timely manner. Demonstrating the ability to understand the big picture and identify the underlying drivers causing complaints by capturing, reporting and analyzing systematic issues and recommending solutions to improve processes and products. Proactively make recommendations to address the root causes of escalations and complaints by leveraging escalation contacts and processes. Understanding current business processes and tools that impact our customers and work with the manager and the necessary owners internally to resolve any issues and fix processes. Sharing information and knowledge with other team members to recognize and reduce the number of repeated issues. Capturing all pertinent customer contact information accurately and concisely within the data capture systems and ensure data is properly maintained. Following escalation and complaint procedures in order to ensure that all customer escalations and complaints are tracked, and all relevant parties are informed of actions taken to resolve issues. Utilizing appropriate tools to ensure the customer receives relevant information and identify knowledge gaps and/or outdated policy/procedure which caused frontline efforts to fail. Supporting Green Dot employees and executives with resolving customer issues. Maintaining contact with all other relevant customer groups within Green Dot to ensure support for resolution of customer issues, consistency of approach and smooth cross-department cooperation. Performing other duties as assigned. You might be the right match for this role if: You have a passion for customer service and enjoy finding solutions. You enjoy demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible You are excited to advocate as the “voice of the customer”. you have the ability to work independently and follow directions related to your job with little follow-up by your manager. These are qualifications we are looking for to help add to our culture and for you to join us in our mission! Required: Minimum 3 years of customer service experience. Bilingual skills (Spanish/English) Ability to communicate effectively with all levels of management and company personnel. Demonstrated negotiation and conflict management skills. Proficiency in MS Outlook, Word, PowerPoint and Excel skills required. Preferred: Previous corporate escalations or higher tier experience desired. Exceptional problem-solving and organizational skills Proven success working in a collaborative team within a fast-paced, highly visible, customer-centric and focused environment. POSITION TYPE Regular PAY RANGE The targeted full-time base salary for this position is $36,900 to $55,300 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We're Here to Support You-Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

Wells Fargo is building an exciting new cross-functional team to proactively detect and rapidly respond to emerging eCrime threats and cyber-enabled financial crimes. This multidisciplinary team will require diverse expertise across cyber security threat detection and response, offensive cybercrime security research, complex financial crime investigations (fraud, Anti-Money Laundering), fraud strategies, data science, and operations. The mission is to mitigate fraud losses and operational expenses while protecting customers and clients. Aligned to the primary attack vectors, the team will drive forward the development of cutting-edge analytics and data collection methodologies to improve the detection and prevention of financial crimes with a nexus to fraud. Responsibilities: * Lead external threat Intelligence to collect external data and create actionable fraud and financial crime intelligence for enterprise control owners. Including working with Financial Industry partners (NCFTA and ISACs), cross-sector private industry critical infrastructure partners, and law enforcement/public partners. * Partner on internal threat hunting and analytical research with eCrime data scientist to detect active attacks, emerging trends, shifts in financially motivated criminal behavior. * Partner on control validation test to identify and remediate control and data visibility gaps by emulating financially motivated criminal tactics, techniques, procedures (TTPs). In this role, you will: * Enhance the organization's ability to detect and prevent fraud, scams, and mitigate exposure to financial crimes. -- including threats from cloud native adversaries targeting commercial clients, private bank clients, supply chain exploits, APIs, and customer identity/authentication flows. * Perform non-attrib research off the Wells Fargo network to develop new signals and rapid prototypes to mitigate fraud losses and cybercrime exposure * Assess criminal enablement tools/services, develop new fingerprint and detection capabilities, conduct advanced threat simulations, and perform control test. * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. * Mitigate fraud losses and operational expenses by improving mean-time-to-detect (MTD). * Partner with Engineering on deploying production-ready/scalable capabilities. * Detect emerging threats and active attacks linked to Crime-as-a-Service enablers and cybercriminal tactic, techniques, and procedures (TTPs). * Develop a deep understanding of internal systems that could be exploited by financially motivated criminals. * Lead threat actor attribution initiatives to improve prevention controls and enrich Financial Crime Investigators working complex cases. * Interface with multiple lines of businesses and protect customers from emerging and active threats. Required Qualifications: * 7+ years of Cyber Security Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 5+ years in protecting Enterprise systems including supply chains/3rd parties Desired Qualifications: * Current security clearance and/or ability to pass background security clearance check * Combination of log analysis and financial transaction analysis * Advanced in enriching data to create actionable intelligence * Advanced operational security and handling of sensitive information * Advanced threat intelligence and incident response lifecycle management skills Job Expectations and Core Values: * Be Humble: You're smart yet always interested in learning from others * Work Transparently: You always deal in an honest, direct, and transparent way. * Take Ownership: You embrace responsibility and find joy in having the answers * Learn More: You regularly self-educate and improve your skill set. * Show Gratitude: You show appreciation and respect to those you work with Ability to travel up to 15% of the time on short notice (primarily to the Eastern United States) This role is not eligible for Visa Sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $254,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 20 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Lead Software Engineer in Cybersecurity as part of Identity Access Management Engineering. Learn more about career areas and business divisions at wellsfargojobs.com The Lead Software Engineer will assist in the modernization of our Identity & Access Management (IAM) data platforms and applications. This role will drive the transformation of legacy SQL environments into a Google Cloud Platform (GCP) Lakehouse architecture, enabling scalable, secure, and efficient data solutions. Apply now if you're excited about building modern data platforms from the ground up, driving transformation, and influencing the technical direction of a major initiative. In this role, you will: * Lead complex technology initiatives including those that are companywide with broad impact * Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines * Design, code, test, debug, and document for projects and programs * Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors * Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives * Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals * Lead projects, teams, or serve as a peer mentor Required Qualifications: * 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Expertise in at least one programming language (Python, Java, or Go); strong API development skills * Hands-on experience with cloud-native development and GCP (or similar cloud platforms) * Proficiency in containerization and orchestration (Docker, Kubernetes) * Strong understanding of IAM concepts, security best practices, and compliance * Experience with data engineering, distributed systems, and PySpark * Knowledge of data integration, governance, and modern data architectures (data lakes/lakehouses) * Proven ability to lead application modernization and cloud migration project * Familiarity with semantic modeling and consumption patterns * Experience with .NET and SQL Server is a plus * Excellent communication, leadership, and collaboration skills Locations: * 3075 Loyalty Cir. - Columbus OH 43219 * 401 Las Colinas Blvd W Bldg. A - Irving, TX 75039 Posting Statements: * Job posting may come down early due to volume of applicants. * Required location(s) listed above. Relocation assistance is not available for this position * Salary range is determined by location of the job. May be considered for a discretionary bonus, Restricted Share Rights, or other long - term incentive awards. * This position is not eligible for visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $187,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 21 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your earning potential! is $15.00-$17.00 per hour. WHY ACE? ACE Cash Express employees are our company's greatest asset. We empower all sales associates to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed. ACE Cash Express is a workplace where: Collaborating and teamwork thrive. On-the-job learning and development activities are available. Excelling in your role and assisting others on the team is encouraged. Strengthening relationships with customers, partners, and colleagues happens every day. Investing in our employees and promoting a culture centered on people, service, career advancement, and unity, among other key principles. What's in it for you?1 ACE offers Sundays off, flexible schedules, and all associates are eligible to participate in our 401k plan. 1 All positions are eligible to participate in our 401k subject to the specific plan document. The pay range for this position is $15.00-$17.00 per hour.. What does a normal day look like? Understanding customers' unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customer service to foster lasting relationships. Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. We're looking for Sales Associates who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Sales Associates will need to understand the diverse range of financial products and services that ACE offers. It is beneficial to have two or more years of retail experience. Proficiency in Spanish is welcomed in most of our markets and a high school diploma or equivalent is required. Join us and explore ways you can contribute your skills to our dynamic work environment. The difference is YOU! Travel Travel is primarily local but will include travel to more than one store in a day when necessary. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening. The employee must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed. Additionally, the employee may occasionally be required to lift and/or move up to 25 lbs. The ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws. EEO Statement Populus Financial Group, Inc., dba ACE Cash Express, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.

About this role: Wells Fargo is seeking an Information Security Engineering Manager. The Engineering Manager will lead a team of developers responsible for securing, modernizing, and evolving enterprise applications. This role oversees vulnerability management and application hardening efforts while driving the adoption of DevSecOps, automation, and standardized engineering practices. The manager will guide the team through modernization and transformation initiative, including refactoring legacy components, improving architecture, and preparing the platform for future cloud readiness. In this role, you will: * Provide strategic and forward‑thinking leadership to define engineering direction, technology roadmaps, and long‑term platform evolution * Lead the team in managing vulnerabilities, applying secure coding practices, and implementing application hardening to protect critical systems * Drive modernization efforts by transforming applications through refactoring, re‑architecting, and adoption of modern engineering practices * Guide the team through DevSecOps, automation, and standardized delivery processes to improve reliability, security, and speed of delivery * Collaborate effectively across security, architecture, and product teams to deliver scalable, resilient, and compliant solutions aligned with organizational goals * Manage a team of engineers that design, document, test, maintain and provide issue resolution recommendations for highly complex security solutions related to networking, cryptography, cloud, authentication or directory services, email, internet, applications or endpoint security * Manage security consulting on large projects for internal clients to ensure conformity with corporate information security policy, and standards * Possess subject matter expertise at a mastery level in current and emerging security solutions and best practices * Conduct technical investigation of security-related incidents, and conduct post-incident digital forensics to identify causes and recommend future mitigation strategies * Manage implementation of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity * Work with more experienced technologists and team * Interface with more experienced management * Manage allocation of people and financial resources for Information Security Architecture * Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: * 4+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of Leadership experience Desired Qualifications: * Experience managing and developing high‑performing Agile teams of software engineers and platform developers * Strong knowledge of DevSecOps practices including secure CI/CD pipelines, automated testing, and integrated security controls * Hands‑on understanding of Kubernetes operations, container orchestration concepts, and cloud‑native deployment patterns * Proficiency with cloud‑based application architectures and modern cloud engineering practices * Ability to drive engineering excellence through automation, observability, and standardized delivery processes * Proven collaboration skills with security, architecture, and product teams to ensure resilient, compliant, and scalable solutions * Demonstrated leadership in platform engineering to build and operate developer platforms, pipelines, and self‑service tooling * Experience leading application modernization of home‑grown/legacy systems, including refactoring, re‑architecting, and reducing technical debt * Track record of transformation leadership and "clean‑sheet" solution design to establish new engineering patterns and operating models * Expertise in CI/CD engineering and automation across on‑prem and cloud environments, including policy‑as‑code and secrets management * Ability to develop a cloud readiness roadmap and guide teams through staged migration or hybrid adoption while maintaining uptime and compliance Job Expectations: * Ability to work on-site in one of the listed locations in a hybrid environment * This position is not available for visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $187,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 23 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Principal Engineer in Technology as part of Cybersecurity. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo is seeking a Principal Cybersecurity Engineer - Incident Management to serve as the technical leader for our enterprise Incident Management function. This role will drive major, cross‑organizational initiatives focused on cyber incident readiness, real‑time event response, strategic improvements to incident workflows, and modernization of the technology and processes that enable rapid and effective response to threats. You will partner closely with senior leaders, engineering teams, operations teams, threat intelligence, and business stakeholders to ensure timely response coordination, risk reduction, regulatory alignment, and continual maturation of the bank's incident response capability. This role requires a unique blend of hands‑on technical acumen, real‑time decision making, long‑term strategic planning, and the ability to influence diverse teams across the cybersecurity and technology landscape. You will be responsible for establishing engineering direction for incident management tooling, frameworks, playbooks, automation, and data pipelines that support detection, triage, and crisis response operations. Visa sponsorship is not offered for this role. In this role, you will: * Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups * Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking * Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions * Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions * Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization * Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership Technical Strategy & Leadership * Act as a senior technical advisor to leadership on incident management technologies, event pipelines, case management systems, automation frameworks, and response tooling. * Lead the strategy and resolution of highly complex, large‑scale incident management challenges requiring advanced analytical, engineering, and operational expertise. * Translate deep incident response and cybersecurity knowledge into engineering solutions that improve resiliency, reduce response time, and enhance visibility across the enterprise. * Provide vision and direction on implementing next‑generation incident response capabilities, including automation, orchestration, AI‑enabled triage, and unified situational awareness. Incident Management Engineering & Program Execution * Lead end‑to‑end delivery of complex incident management engineering initiatives spanning operations, engineering, threat intelligence, platform teams, and senior leadership. * Define and maintain engineering roadmaps, technical standards, KPIs, operating models, and governance for incident response systems and workflows. * Develop and mature the enterprise incident management ecosystem, including case management, collaboration platforms, alert pipelines, knowledge repositories, and forensic/investigation tooling. * Ensure aligned governance, cross‑team coordination, and risk visibility for incident-related engineering programs. * Drive continuous improvement of the incident lifecycle: intake, triage, investigation, escalation, containment, remediation, and post‑incident review. Operational Excellence & Cross‑Functional Coordination * Serve as a central escalation point for complex or high‑severity incidents, ensuring technical clarity, stakeholder communication, and coordinated response actions. * Partner closely with 24x7 SOC/IR teams, threat intel, platform owners, and business units to maintain operational readiness and situational awareness across incident workstreams. * Oversee development and refinement of playbooks, runbooks, and automation to standardize and accelerate response. * Manage dependencies, risks, and resource allocation across interconnected engineering and response initiatives. * Ensure incident management capabilities are aligned with business risk posture, regulatory expectations, and enterprise resiliency objectives. Required Qualifications: * 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. * Proven experience leading complex, multi‑team, enterprise‑wide programs in highly regulated organizations. * Strong knowledge of cybersecurity incident response principles, tooling, and frameworks (e.g., case management systems, SOAR, log pipelines, forensics/investigations, event triage). * Familiarity with SOC/IR functions, threat intelligence, detection engineering, and crisis management. * Proficiency with program and project management tools and frameworks (e.g., JIRA, Confluence, Smartsheet, MS Project, SAFe, Agile, Waterfall/Hybrid). * Exceptional communication skills, including executive‑level reporting, stakeholder engagement, and risk/issue management. * Ability to operate effectively across highly technical and non‑technical domains, balancing operational needs with engineering constraints and business priorities. Desired Qualifications: * Knowledge of enterprise crisis management processes, business continuity, or emergency response coordination. * Familiarity with cloud, endpoint, identity, and network security technologies that support incident response. * Understanding of NIST 800‑61, NIST CSF, MITRE ATT&CK, ISO, FFIEC, or other cybersecurity and regulatory frameworks. * Experience with data engineering concepts relevant to incident management: normalization, enrichment, correlation, and workflow automation. Job Expectations: * Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $305,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 25 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a motivated Lead Information Security Engineer to join an exciting, fast paced team working on cutting edge encryption, tokenization and key management technologies that are leveraged to protect information companywide. This role will provide technical leadership, and be an individual contributor, to teams that design, deploy, and operationally maintain cryptographic products and services including Hardware Security Modules (HSMs) and security appliances. The ideal candidate will have demonstrated experience in the design and deployment of cryptographic products in physical, virtual, and containerized environments. The ideal candidate will also have demonstrated experience in automating processes including product builds, operational maintenance, and customer integration and onboarding. This role reports directly to the Senior Manager for the Encryption, Tokenization and Key Management team. In this role, you will: * Drive design, deployment and automation strategies for encryption, tokenization and key management products and services including Hardware Security Modules, security appliances and security applications deploying in physical, virtual, and containerized environments. * Provide technical guidance and oversight to teams and team members responsible for product delivery and operational maintenance. * Develop and maintain documentation including design and build guides, deployment strategies, automation guides and operational processes. * Participate in research, analysis and evaluation of new cryptographic products and services. * Participate in Proof of Concept (POC) testing and demonstrations for new cryptographic products and services. * Support company driven audits, gather evidence of compliance to company policies, and drive product enhancements, when needed, to remediate findings. * Conduct technical investigation of incidents to identify causes and recommend future mitigation strategies. * Collaborate across Wells Fargo teams, including compliance, security architecture and security evaluation teams to ensure cryptographic products are compliant to company policies. * Work with vendors to understand the technology vendor's roadmap, help to influence that roadmap, and ensure requests for technology/product enhancements are meeting the needs of Wells Fargo. * Work with partner engineering teams on identification and remediation of security vulnerabilities and may also conduct risk assessments of infrastructure to ensure compliance with corporate security policies and adherence to best practices. * Support incident response, root cause analysis and corrective action activities. * Oversee team of engineers and influence design/architecture decisions regarding encryption infrastructure to support our line of business customers. * Ensure design decisions consider blast radius and business resiliency requirements to reduce / eliminate impact during service changes or DDOS type events, among others. Required Qualifications: * 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. * 4+ years of intermediate to advanced level experience with scripting/automation using tools such as: Bash, PowerShell, Python, Ansible, VBScript, or JavaScript, UI path, etc. * 4+ years of Linux and Windows server experience Desired Qualifications: * Experience with encryption or tokenization and key management technologies. * Advanced Knowledge of Cryptographic protocols & algorithms. * Subject Matter Expert experience designing solutions using Hardware Security Modules (HSMs) or security appliance devices * Experience with DevOps and CI/CD automated build and deployment processes. * Advanced scripting skills specifically around log rotation, data collection, error collection and alerting. * Experience designing, developing, and implementing synthetic transactions for the monitoring of applications and/or infrastructure. * Experience with Puppet/Chef/Ansible or similar automation tools. * Experience with Agile Scrum or Kanban methodologies. * Application development experience. * Experience with application support in Linux and Windows server environments. * Experience performing technical product assessments, including development of implementation plans, in a large enterprise. * Experience mentoring/guiding less experienced staff. * Strong analytical skills with high attention to detail and accuracy. * Advanced critical thinking, problem solving and technical troubleshooting abilities. * Knowledge and understanding of implementing infrastructure upgrades, security patches, or version upgrades. * Knowledge and understanding of monitoring and reporting tools. * Experience with and the ability to thrive in a complex and fast-paced technology and/or information security organization, within a large enterprise environment. * Strong verbal, written, and interpersonal communication skills. * Knowledge and understanding of implementing infrastructure upgrades, security patches, version upgrades for systems, appliances and HSM's * Proven experience with change and incident management practices in medium to large enterprise environments. * Knowledge and understanding of implementing infrastructure upgrades, security patches, version upgrades for systems, appliances and HSM's * Experience with coding/scripting against Cyber security tools and products Job Expectations: * Ability to travel up to 10% of the time. * Ability to work onsite in the office in a hybrid model, 3 days per week on-site/in-office and 2 days per week remote * Remote work is not available for this position * This position is not eligible for Visa Sponsorship. Locations: * 401 W Las Collinas Blvd. Bldg A, Irving, TX * 3075 Loyalty Cir, Columbus, OH * 1751 Pinnacle Drive, Arlington, VA * 300 South Brevard, Charlotte Pay Range 119,000.00 - 187,000.00 USD Annual Benefits: * Information about Wells Fargo's US employee benefits * Information about Wells Fargo's International employee benefits Posting End Date: 23 Jan 2026 * Job posting may come down early due to volume of applicants Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 22 Jan 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo is **building an exciting new cross-functional team to proactively detect and rapidly respond to emerging eCrime threats and cyber-enabled financial crimes** . This multidisciplinary team will **require diverse expertise across cyber security threat detection and response, offensive cybercrime security research, complex financial crime investigations (fraud, Anti-Money Laundering), fraud strategies, data science, and operations** . The **mission is to mitigate fraud losses and operational expenses while protecting customers and clients** . Aligned to the primary attack vectors, the team will drive forward the development of cutting-edge analytics and data collection methodologies to improve the detection and prevention of financial crimes with a nexus to fraud. **Responsibilities:** + **Lead external threat Intelligence** to collect external data and create actionable fraud and financial crime intelligence for enterprise control owners. Including working with Financial Industry partners (NCFTA and ISACs), cross-sector private industry critical infrastructure partners, and law enforcement/public partners. + **Partner on internal threat hunting and analytical research** with eCrime data scientist to detect active attacks, emerging trends, shifts in financially motivated criminal behavior. + **Partner on control validation test** to identify and remediate control and data visibility gaps by emulating financially motivated criminal tactics, techniques, procedures (TTPs). **In this role, you will:** + Enhance the organization's ability to d **etect and prevent fraud, scams, and mitigate exposure to financial crimes** . -- including threats from **cloud native adversaries** targeting commercial clients, private bank clients, supply chain exploits, APIs, and customer identity/authentication flows. + Perform non-attrib research off the Wells Fargo network to develop new signals and rapid prototypes to mitigate fraud losses and cybercrime exposure + Assess criminal enablement tools/services, develop new fingerprint and detection capabilities, conduct advanced threat simulations, and perform control test. + Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. + Mitigate fraud losses and operational expenses by improving mean-time-to-detect (MTD). + Partner with Engineering on deploying production-ready/scalable capabilities. + Detect emerging threats and active attacks linked to Crime-as-a-Service enablers and cybercriminal tactic, techniques, and procedures (TTPs). + Develop a deep understanding of internal systems that could be exploited by financially motivated criminals. + Lead threat actor attribution initiatives to improve prevention controls and enrich Financial Crime Investigators working complex cases. + Interface with multiple lines of businesses and protect customers from emerging and active threats. **Required Qualifications** : + 7+ years of Cyber Security Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 5+ years in protecting Enterprise systems including supply chains/3rd parties **Desired Qualifications:** + Current security clearance and/or ability to pass background security clearance check + Combination of log analysis and financial transaction analysis + Advanced in enriching data to create actionable intelligence + Advanced operational security and handling of sensitive information + Advanced threat intelligence and incident response lifecycle management skills **Job Expectations and Core Values:** + **Be Humble:** You're smart yet always interested in learning from others + **Work Transparently:** You always deal in an honest, direct, and transparent way. + **Take Ownership:** You embrace responsibility and find joy in having the answers + **Learn More:** You regularly self-educate and improve your skill set. + **Show Gratitude:** You show appreciation and respect to those you work with Ability to travel up to 15% of the time on short notice (primarily to the Eastern United States) This role is not eligible for Visa Sponsorship **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $159,000.00 - $254,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 20 Jan 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515756