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Ace Hardware jobs in Atlanta, GA - 607 jobs

  • Moncrief Heating & Air - HVAC Customer Service Representative

    Ace Hardware Home Services 4.3company rating

    Ace Hardware Home Services job in Alpharetta, GA

    Who we are Moncrief Heating & Air Conditioning is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. What You'll Do: Provide unmatched customer service. Ensure the service department provides exceptional customer service through inventive problem solving and clear communication with our customers. Learn all services and product offerings to effectively communicate with our customer base. Respond to customer inquiries by email or telephone providing an unequaled first impression. Answer inbound phone calls regarding billing issues, product problems, service questions and general customer concerns. Make outbound calls to schedule field service appointments and inquire about seasonal maintenance requirements. Maintain a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers. What you need to succeed: Two years of customer service and/or field service logistics experience. Strong Computer skills - MS Office, database management, etc. Hours include rotating 8 hour shifts to cover 7am-7pm and a rotating weekend schedule. Clear, confident, & effective communicator over the phone (with customers) and in person (with team). Strategic thinker who possesses the ability to anticipate problems and find solutions. Strong organization skills with attention to detail. Good time-management, possessing the ability to balance priorities. Self-starter and able to work successfully without supervision. Competitive, ambitious and results oriented, energized by achieving and exceeding goals. Preferred skills: Service Titan, Dispatching, Scheduling, Home Services Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Talk and hear, both in person and by telephone. Use hands repetitively to operate standard office equipment. Must be able to lift up to 15 pounds at times. Close vision, distance vision. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $27k-33k yearly est. Auto-Apply 41d ago
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  • Paint Dept

    Ace Hardware 4.3company rating

    Ace Hardware job in Decatur, GA

    We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we'll teach you something new. Have a helpful attitude? We'll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don't stop there. What to expect: You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. Like working in a fast-paced and fun environment? We are high energy so time will fly. You'll be on your feet for most of your shift (6 to 8 hours). You must lift 25 to 30 lbs. Pay, Benefits, and Perks: Paid time off Health Insurance or discount card for medical, dental, vision, and prescriptions 401K Employee discounts on product Lenovo and Dell computer discounts Perkspot discounts on services and products Free coffee, uniform shirts, vests, and more Click through and start your journey with us now! Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Intown Ace Hardware has proudly served Decatur and surrounding Atlanta neighborhoods for over 35 years! Benjamin Moore paint is one of many elite brands carried. General Summary The Paint Sales Associate will assist in the selling, receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Intown Ace. • Support customers in their paint color selection and mix paint to their specifications. • Advise customers on paint accessories and techniques. • Proactively assist customers in solving their problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stockroom and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Experience as user or seller of varied paint and sundries preferred. Reliable Team Player that can thrive in very busy environment. Physical Demands: Standing, walking, lifting (up to 50lbs), and potentially climbing. Full-time includes weekends. Store hours currently 10AM-6PM every day. Attractive benefit package. Generous employee discount. Fun Ace Team and high energy environment! Benefits Paid time off Health insurance Employee discount 401(k) Other
    $39k-48k yearly est. 60d+ ago
  • Assistant Store Manager (Bench) - Georgia

    America's Thrift Stores 3.8company rating

    Atlanta, GA job

    Assistant Store Manager Bench *Bilingual preferred* Reports To: General Manager Department: Operations and Objectives As an Assistant Store Manager (Bench) (ASMB) with America's Thrift Stores (ATS) each day will be filled with challenging and exciting work where every day is different! ASMBs are responsible for inspiring their leadership team and team members to live out ATS Mission and Values while upholding the company culture. ASMBs are responsible for partnering with their District Manager and Store Leadership Team to meet financial goals to generate the revenue and donations necessary to support the mission, operations and community programs provided by ATS. ASMBs empower their team while creating an environment for personal and professional growth. The ASMB must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit and loss, identification of high-quality donated items, loss prevention, product quality control, product pricing, and building community rapport with an emphasis on customer relations. Ultimately, you build your team: hiring, training, and developing team members. Supporting the mission is a complex job, but you will get a sense of fulfilment like no other. More importantly, you will get to be a part of a company that is committed to improving our local communities and charity partners! The ideal candidate should be ready for extensive travel during the training period (at least 16 weeks) and should also be open to potential relocation within Georgia, regardless of where you live. Roles and Responsibilities Collaborates with the Assets Protection (AP) team and/or People and Culture Business Partner (PCBP) to probe incidents related to company assets, equipment, and personnel. Ensures appropriate measures are taken based on investigation outcomes, in coordination with the Store Manager, District Manager (DM) and PCBP. Utilizes independent discretion in delegating daily tasks to supervisors, and team members to fulfill operational requirements effectively. Coordinates and verifies the precision of deposits/currency exchanges and promptly alert management of any cash, register, or operational concerns. Lead and inspire a dynamic team, cultivating a supportive and efficient work atmosphere. Uphold adherence to company policies, local regulations, and safety protocols, ensuring operational excellence. Conduct regular performance assessments, offering constructive feedback and guidance for continual improvement. Development of employee behavior and performance to support their growth with ATS Champion a culture rooted in trust, employee growth, and sustained engagement through leading by example. Offer guidance, coaching, and disciplinary measures, when necessary, to supervisors, and team members. Facilitate seamless onboarding and orientation processes, ensuring all documentation is accurate and complete. Enforce company policies, standards, and values to maintain organizational integrity and excellence. Utilizes reports regularly to craft/update sales floor layouts to maximize sales potential. Manages inventory levels across all merchandise categories, ensuring optimal production levels and merchandise quality for enhanced revenue generation. Oversees the smooth flow of donations, ensuring adherence to standards, safety protocols, security measures, and state regulations. Supervises store operations, resources, and budgets, ensuring the fulfillment or surpassing of all set objectives. Upholds presentation and merchandising standards on the sales floor. Analyzes sales performance, pinpointing improvement areas and implementing effective strategies to boost sales and achieve targets. Collaborates with the Store Manager in executing promotional activities, marketing campaigns, and special events to drive foot traffic and bolster sales. Supports the Store Manager in daily operations, encompassing opening and closing procedures, cash management, and staff supervision. Assists in the recruitment, hiring, and onboarding process for new team members as necessary. Stays abreast of industry trends, competitor activities, and market dynamics to capitalize on growth opportunities and foster innovation. Uphold high standards of visual merchandising, guaranteeing that displays are visually appealing, well-organized, and highlight products effectively. Address customer and employee concerns and grievances promptly and courteously, prioritizing customer satisfaction and loyalty. Foster a culture of consistent outstanding customer service, extending to both internal (team members, colleagues, other departments) and external customers (donors, patrons, charity partners). Ensure the safety and security of both customers and employees by maintaining a secure environment. Regularly monitor safety protocols and ensure their continual implementation and enforcement. Any other duties as assigned. Skills and Qualifications Ability to multitask and prioritize in a fast-paced environment. Detail-oriented with strong organizational skills. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with a customer-focused approach. Proven ability to inspire, coach, train, and develop team members to consistently provide exceptional customer service and drive for results. Bilingual preferred. Requirements Flexibility to work evenings, weekends, and holidays as needed. Ability to relocate within Alabama, Tennessee, Georgia or surrounding states. Proficiency in Microsoft Office Suite and point-of-sale (POS) systems. Previous experience in a leadership role, managing a team of 15 or more. Must be able to pass a background check, MVR check and drug screen. Must possess a valid driver's license in good standing and have access to reliable transportation. Must be able to lift up to 50 pounds, with the full range of motion including bending, lifting, and twisting, pulling, and pushing. Competencies: Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: Occasionally - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling. Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level. Continuously - Standing on tile/concrete, talking, seeing, and hearing. Other: Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed. Working environment includes inside of building with controlled temperatures and outside conditions with varying weather and temperatures. Other duties as assigned: Please note that this may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve. #IND123
    $33k-40k yearly est. 4d ago
  • Warehouse Operations

    Home Depot 4.6company rating

    McDonough, GA job

    Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.
    $30k-35k yearly est. 60d+ ago
  • Data Analyst Supply Chain

    Home Depot 4.6company rating

    Atlanta, GA job

    With a career at The Home Depot, you can be yourself and also be part of something bigger. A Data Analyst Supply Chain leverages technical abilities to synthesize complex analytical tasks into easily understood data-driven stories. Responsible for working collaboratively with other analysts to apply established analytical processes on diverse datasets to deduce insights and solve real-world business problems. Also ensures that all reporting and analytical responsibilities are completed competently in a timely manner, continually seeking out opportunities to hone existing technical skills (e.g. writing SQL/code, statistics, machine learning, etc.) and learn new skills. Operates under the supervision and mentorship of more experienced managers and data scientists. Key Responsibilities: 30% Executes existing reporting and analytical responsibilities 20% Leverages data analytics tools to create new dashboards, reports, and any additional ad-hoc requests 20% Ensures the quality of work output by displaying a keen attention to detail 20% Develops additional technical competencies and subject matter expertise within core functional group 10% Presents findings in easily understood ways, focuses on how the data analytics fits into the bigger picture Direct Manager/Direct Reports: This postion reports to Manager This position has no Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Work experience with SQL (preferably with Google BigQuery), Python, and Data Visualization (preferably Tableau) 1-3 years work experience in analytics, optimization modeling (preferably using IBM CPLEX), and business intelligence with focus on Logistics, Transportation, Operations Strategy, or Supply Chain Consulting Demonstrated experience with data pipelines and automation Working knowledge of Microsoft Excel and Power Point B.S. in Math, Statistics, Industrial Engineering, Operations Research or related quantitative field Masters preferred but not required Experience or education in Data Science a plus Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 0 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Critical thinking skills to identify the strengths and weaknesses of alternative solutions; ability to understand and foresee implications of new information for current and future problems solving. An unquenchable intellectual curiosity for getting at the underlying story being told within the data. Strong written and verbal communications skills. Ability to persuade, inform, and influence others based on findings. A track record of taking complex results and communicating them in an easily understood way. Superior interpersonal skills and ability to collaborate actively and work in a team environment. Ability to quickly learn and adapt to new technologies, tools, and techniques.
    $69k-87k yearly est. Auto-Apply 60d+ ago
  • Line Cooks

    Atwoods 4.3company rating

    Atlanta, GA job

    Atwoods Pizza in West Midtown is Hiring Experienced Line Cooks! We love pizza! If you love pizza too and can provide our guests with world-class service in a “no attitude” atmosphere, we'd love for you to join our team! We have a passion for great food and drink, and we seek to create memorable experiences that will bring you back time and again. Everyone is our guest! ABOUT US: The Atwoods Pizza Café menu focuses on cooked-to-order NEOpolitan-inspired pizzas. Our pies are baked in an Italian Pavesi Oven with a rotating floor that provides uniform heat distribution to deliver a perfectly cooked pizza every time. Our commitment to excellent customer service is what motivates us, and we are dedicated to seeking outstanding team members who share our passion for serving guests and preparing high-quality food and beverages. Line Cook Pay Based on Experience $14-$16 an hour Job Overview: The ideal candidate will have a passion for cooking and be able to work in a fast-paced environment. Pizza Experience is a PLUS!!! As a Line Cook, you will be responsible for preparing and cooking food items according to our restaurant's recipes and standards. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you're looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you. Job Responsibilities (include but not limited to): Follows proper Dress Code and Servsafe/Health Department guidelines. Line Checks and Temperature Log structure followed. Follow all the recipes and build sheets every time. Prepare and cook food items according to our restaurant's recipes and standards Set up and stock stations with all necessary supplies Ensure that food is cooked to the correct temperature and presented in an appealing manner Follow food safety and sanitation guidelines Maintain a clean and organized work area Work with the kitchen team to ensure that all orders are completed promptly Assist with inventory and ordering of supplies as needed Proven experience as a Line Cook Knowledge of cooking techniques and food safety regulations Ability to work in a fast-paced environment Strong attention to detail Ability to work well in a team environment Excellent communication skills Assumes 100% responsibility for the quality of products served. Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period. Maintains a clean and sanitary work station area, including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range, and refrigeration equipment. Follows proper plate presentation and garnish setup for all dishes. Handles, stores, and rotates all products properly. Assists in food prep assignments and dishwashing during off-peak periods as needed. Opening and/or Closing the kitchen properly and follows the checklist for kitchen stations. Assists others in opening and/or closing the kitchen. Helps maintain the organization and cleanliness of the kitchen, prep, walk-ins, restrooms, dish areas, and outside areas through the daily/weekly/monthly cleaning lists. Includes washing dishes and trash removal. Attends all scheduled employee meetings. Performs other related duties as assigned by the kitchen manager or manager-on-duty.
    $14-16 hourly 60d+ ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Atlanta, GA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
    $58k-85k yearly est. 60d+ ago
  • Retail Team Member - Marietta

    America's Thrift Stores 3.8company rating

    Marietta, GA job

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    $19k-23k yearly est. 10d ago
  • Cashier

    Ace Hardware 4.3company rating

    Ace Hardware job in Douglasville, GA

    Douglasville ACE Hardware is looking for a Positive Upbeat Bi-Lingual employee as Cashier to uphold the Core Values as determined by the management team. Our Cashier is responsible for register transactions involving the sale and/or return of merchandise. Essential Duties & Responsibilities: Must be able to work Sundays Customer Service • Project a positive representation of Ace Hardware. • Greet customers entering store, finding out what they need assistance in and sending to the correct isle. Radio someone in the department to assist. Thank customers for coming in when they are leaving the store. • Have a friendly, outgoing demeanor, work well with customers as well as associates. • Clear customer checkout lines quickly and efficiently. Making sure to scan each and every item. • Communicate to customer/manager any problem or issue that requires management assistance. • Continually build product knowledge with classes on ACE Learning portal, learning store layout and product location. Register Operations: • Follow all cash register transaction procedures set forth by ACE Hardware learning the POS system in a timely manner with few mistakes. • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers ACE Rewards, round up for charitable donations and promotions. Front End Appearance and Upkeep: • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Dust and sweep register and Impulse Area. • Assist with keeping Impulse Counters stocked and faced, rotate fresh merchandise in as seasons change. • Ensure fresh ads are stocked for customers to see. • Responsible to make sure all forms and supplies are stocked at all times at cash register. • Inform management when merchandise returns need to be put away. • Perform all other duties as assigned. Education/Training: High School or GED equivalent. Need a will to want to work and learn new things in a face paced Retail environment Experience: Cashiering in retail a must. Customer service experience Retail hardware a plus Bi-Lingual a plus Physical Demands: Must be able to stand for long period of times. Part Time position
    $19k-24k yearly est. 60d+ ago
  • Product Management Manager - EDX CUSTOMER COMMUNICATIONS

    Home Depot 4.6company rating

    Atlanta, GA job

    With a career at The Home Depot, you can be yourself and also be part of something bigger. In Enterprise Delivery Experience, we take a customer-backed approach to deliver outcomes that are most important to our customers: ensuring accurate, damage-free, and on-time delivery of orders, exactly as requested. The Product Management Manager - Customer Communications will lead a team of Product Managers to support delivery of transactional communications (Email, SMS, Push, Live Activities). Customer Communications sends out over 1B+ communications each year to our customers who purchase with us in-store or online for pickup or delivery. The Product Management Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Manager focuses on guiding and executing the delivery of business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, Managers work closely with teams of developers, designers and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. Key Responsibilities: 30% Strategy & Planning: Looks across product teams and feature sets with a focus on alignment and dependencies Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models Determines value to the business of anticipated product updates Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings 40% Delivery & Execution: Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities Documents, reviews and ensures that all quality and change control standards are met Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs Provides regular updates to leadership regarding progress of products within portfolio 30% People: Provides leadership, mentoring and coaching to Product Managers Attracts, retains and develops top talent to build a world class Product Management Team Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments Acts as a proponent of modern software development practices Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience Guides more junior team members in strategy, alignment, analysis and execution tasks Participates in and contributes to learning activities around modern software design and development core practices (communities of practice) Direct Manager/Direct Reports: Typically reports to the Product Management Sr. Manager, Technology Director or Sr. Director. Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 5-7 years of relevant work experience Proficiency in working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products Proficiency in modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis Proficiency in communicating with and influencing functional and technical team members at all levels in the organization Proficiency in working as part of a collaborative, cross-functional, modern software design and development team Proficiency in creating, prioritizing and accepting epics and user stories Proficiency in conducting user research and testing to understand needs Proficiency in identifying goals, metrics and analytics to measure product value Experience conducting competitive research and analysis Experience guiding more junior team members through Product Management fundamentals in a professional setting Experience balancing workloads across teams Proficiency in active listening communicating at all levels (Executive Leadership Team, store associates, etc.) while gracefully managing expectations of multiple stakeholders Experience managing and growing team members in a professional setting Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions Develops Talent: Developing people to meet both their career goals and the organization's goals Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
    $78k-100k yearly est. Auto-Apply 60d+ ago
  • Floor Sale

    Ace Hardware 4.3company rating

    Ace Hardware job in Decatur, GA

    Are you passionate about providing excellent customer service, learning new things and creating a welcoming shopping experience? Ace Hardware is looking for a highly motivated Floor Sales team member with a willingness to learn to join our fun and loving store environment. As part of our dynamic team, you will have the opportunity to interact with customers, learn about a wide range of hardware products, and contribute to a positive shopping atmosphere. Job Perks: Flexible schedule 401k matching Health, dental, vision, life, and disability insurance Why You Should Apply: Gain valuable customer service and sales experience Work in a supportive and enthusiastic team environment Be part of a community-focused brand with a long-standing reputation Location: Intown Ace Hardware 1404 Scott Blvd Decatur, Ga. 30030 Benefits Flexible schedule 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Disability insurance
    $23k-27k yearly est. 60d+ ago
  • Small Engine Mechanic

    Ace Hardware 4.3company rating

    Ace Hardware job in Gainesville, GA

    Ace Hardware - Immediate Service Tech Needed Are you passionate about providing top-notch customer service and ensuring all their needs are met? Do you thrive in a dynamic and fast-paced retail environment? Ace Hardware, your local community hardware store, is seeking a highly skilled and motivated Service Tech to join our team. As a Service Tech at Ace Hardware, you will play a crucial role in assisting customers, maintaining a well-stocked and organized selling floor, and ensuring customer satisfaction at all times. Main Responsibilities of a Service Tech: * Providing exceptional customer service * Assisting customers with their needs * Maintaining a well-stocked and organized selling floor * Ensuring customer satisfaction Why Join Ace Hardware: * Opportunity to work in a loving and enthusiastic team environment * Enhance your communication and problem-solving skills * Learn about a wide range of hardware products Requirements for Service Tech: * High school degree or equivalent * Experience in a retail or customer service role is a plus * Strong communication and organization skills * Positive and friendly attitude * Ability to work effectively in a team Location: {{location_name}} {{location_address}} Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
    $21k-37k yearly est. Auto-Apply 32d ago
  • Sr. Logistics Analyst - Final Mile Sourcing & Carrier Relations

    Home Depot 4.6company rating

    Atlanta, GA job

    With a career at The Home Depot, you can be yourself and also be part of something bigger. A Logistics Sr. Analyst uses analytical methods and a variety of tools to understand, predict, improve and/or control Logistics operations and processes. Sr. Logistics Analysts are responsible for data management, analyzing performance, identifying problems, and developing recommendations that support Logistics management. Solves problems by considering courses of action within the framework of business goals and standards. Operates with minimal supervision and once given general assignments, prioritizes and executes tasks. Provides and communicates recommendations to upper management. Mentors and guides Logistics Analysts in daily work tasks. Must be a self starter, detail oriented, able to support and lead multiple projects, possess excellent communication skills, work well with a team, interact with multiple levels and functions with the Logistics organization, and able to manage vendor/business relationships. - Daily project activity coordination for multiple large scale initiatives such as Supply Chain Sync, Manual Floor Load, and Breakpack enhancement Implementation. - Developing and executing score carding for project and key organizational metrics to evaluate the performance to business case of those projects. - Performs forecasting, development and implementation of process improvement opportunities associated with assigned projects - Performs analysis in support of requested business and systemic enhancements which will result in cost savings to the company Key Responsibilities: 25% Utilizes quantitative skills to create and analyze reports to support business execution. Supports the business through ad-hoc queries, and maintains reports from a variety of resources as specific to department or organizational needs 25% Develops business tools and solutions based on knowledge, product or technology. Identifies Logistics process improvement opportunities through strategic thinking, critical thinking and analysis 20% Provides recommendations to senior management. Mentors and guides Logistics Analysts 20% Performs data management through data mining/data modeling/data analysis/cost/benefit analysis/process mapping/%/or problem analysis while executing day to day processes related to area of responsibility. Develops & maintains cost estimates, forecasts, and cost models. Supports business through ad-hoc queries & maintains reports 10% Manages vendor/business partner relationships Direct Manager/Direct Reports: This position reports to Manager of Sr Manager This position has no Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Industrial Engineering, Business Administration, Math or Finance Degree Master's Degree Experience with Six Sigma or other Process Improvement Methodology Proficient in: Microsoft Office Suite including Access, Excel, Powerpoint, Project, Word and Visio. Advanced Skills in: Mini-Tab, Access, SQL, Visual Basic Skills for Data Acquisition and Analysis, Visio-Process Mapping Skills Project Management Skills Finance/CBA/Capital Budget Experience Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: None
    $62k-82k yearly est. Auto-Apply 60d+ ago
  • Paint associate

    Ace Hardware 4.3company rating

    Ace Hardware job in Decatur, GA

    We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. At Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we'll teach you something new. Have a helpful attitude? We'll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don't stop there. What to expect: You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. Like working in a fast-paced and fun environment? We are high energy so time will fly. You'll be on your feet for most of your shift (6 to 8 hours). You must lift 25 to 30 lbs. Pay, Benefits, and Perks: Paid time off Health Insurance or discount card for medical, dental, vision, and prescriptions 401K Employee discounts on product Lenovo and Dell computer discounts Perkspot discounts on services and products Free coffee, uniform shirts, vests, and more Click through and start your journey with us now! Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Intown Ace Hardware has proudly served Decatur and surrounding Atlanta neighborhoods for over 35 years! Benjamin Moore paint is one of many elite brands carried. General Summary The Paint Sales Associate will assist in the selling, receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Intown Ace. • Support customers in their paint color selection and mix paint to their specifications. • Advise customers on paint accessories and techniques. • Proactively assist customers in solving their problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stockroom and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Department Specialists, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Experience as user or seller of varied paint and sundries preferred. Reliable Team Player that can thrive in very busy environment. Physical Demands: Standing, walking, lifting (up to 50lbs), and potentially climbing. Full-time includes weekends. Store hours currently 10AM-6PM every day. Attractive benefit package. Generous employee discount. Fun Ace Team and high energy environment! Benefits Paid time off Health insurance Employee discount 401(k) Other
    $18k-24k yearly est. 60d+ ago
  • Moncrief Heating & Air Alpharetta- Residential Plumber

    Ace Hardware Home Services 4.3company rating

    Ace Hardware Home Services job in Alpharetta, GA

    Who we are Moncrief is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. Job Summary: The Residential Plumber will apply their technical skills and knowledge in performing diagnostic, service, and installation of plumbing in residential and light commercial environments and ensure that work is performed in accordance with relevant codes. Responsibilities include assembling, installing, or repairing pipes, fittings, or fixtures of heating, water, or drainage systems in accordance with plumbing code specifications. Job Duties: Performs residential and light commercial service calls to diagnose and resolve plumbing issues. Identifies potential problems to prevent premature and/or unexpected breakdowns/callbacks. Maintains and repairs plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems. Inspects high-pressure, air, steam, water, and gas systems to ascertain malfunctions. Repairs or replaces plumbing fixtures, tests joints, and pipe systems. Interprets drawings and specifications to determine layout requirements. Reviews blueprints, building codes or specifications to determine work details and procedure. Studies building plans and inspects structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions. Measure, cut, thread, bend, ream, and install pipe and pipe fittings. Assemble pipe sections, tubing, or fittings. Locates and marks position of pipe installations, connections, passage holes, or fixtures in structures. Installs pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools. Maintains accurate documentation of service calls and time management. Submits all complete paperwork in an accurate and timely manner. Maintains properly clean and stocked service vehicle. Attends weekly departmental meetings. Participates in periodic inventory and truck inspections. Maintains tools and machinery in good condition and uses all tools in a safety-conscious manner. Explains to the client each service performed each time a maintenance or repair is completed and ensures complete customer satisfaction. Calls in for PO numbers for any materials picked up at suppliers and provides cost before and after taxes to ensure accuracy. Provides pricing to the customer for approval prior to performing any work. Maximizes lead opportunities based on the company's business plan. Participate in all company-sponsored training classes. Job Requirements: 5+ years of experience Valid driver's license and a clean driving record. GED or High School Diploma. Environmental conditions: Field service environment. Exposure to smells associated with sewer and water, sounds associated with power tools. Exposure to dust and other debris. Extreme weather conditions. Extended work hours to include day and/or evening shifts. Local travel. Physical requirements: Ability to work under stressful conditions and may be exposed to verbal and/or physical confrontations. Must be able to work extended hours, nights or weekends. Ability to stand, walk, and climb ladders and stairs. Ability to climb, balance, stoop, kneel, crouch, and/or crawl. Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception. Work assignments may be performed with or without reasonable accommodation to a known disability. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $45k-60k yearly est. Auto-Apply 1d ago
  • Distribution Center - Operations Manager

    Home Depot 4.6company rating

    Locust Grove, GA job

    The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates. Key Responsibilities: * 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers * 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require. * 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved. * 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates. * 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis * 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates Direct Manager/Direct Reports: * Reports to DC General Manager I/II or Assistant General Manager * Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: * Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Bachelors Degree concentrating in Operations Management, Business or Supply Chain * Proficiency in Microsoft Outlook, Word and Excel software applications * Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels). * Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays. * Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 2 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values. * Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends. * Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer. * Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately. * Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience. * Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term. * Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them. * Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization. * Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates. * Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame). * Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
    $106k-149k yearly est. 41d ago
  • Moncrief Heating and Air - HVAC Service Technician

    Ace Hardware Home Services 4.3company rating

    Ace Hardware Home Services job in Alpharetta, GA

    Who we are Moncrief Heating and Air is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. What You'll Do: Maintaining and repairing HVAC systems and equipment. Identifying maintenance risks on equipment. Diagnosing electrical and mechanical faults for HVAC systems. Cleaning, adjusting and repairing systems, and performing warranty services. Performing emergency repairs promptly and efficiently. Complying with service standards, work instructions, and customers' needs. What you need to succeed: 3+ year experience as an HVAC technician. Valid driver's license, with good driving record. Excellent written, verbal and interpersonal skills. Physical Requirements: Physically able to work on HVAC units. Ability to work in settings with extreme cold or extreme heat, depending on time of year. Prolonged periods of standing, kneeling, crawling, or climbing ladders. Must be able to lift 50 pounds at a time. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $53k-71k yearly est. Auto-Apply 3d ago
  • Moncrief Heating and Air - HVAC Service Supervisor

    Ace Hardware 4.3company rating

    Ace Hardware job in Alpharetta, GA

    **Who we are** Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. Moncrief Heating and Air is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for an HVAC Service Supervisor. The HVAC Service Supervisor is responsible for the supervision of field technicians through constructing and leading the team with skills and extensive knowledge. This role is in charge of ensuring work is completed efficiently and in a timely manner by portraying strong examples of leadership. **What You'll Do:** Supervise our technicians and jobs with company goals and growth in mind. Working alongside your fellow technicians in the field, you facilitate a team atmosphere through skill, example, and attitude. You conduct daily technicians and job check-ins to ensure work is done correctly and efficiently. Additionally, you maximize training opportunities to increase the skill set of your team of technicians. When interacting with our customers, you apply a positive attitude in all interactions adhering to the expectation of "the best customer service around." You also respect and lead our other technicians in a similar manner. With clear and concise communication, you supervise, and you feel great satisfaction through how you assist others and bring about quality work. At the end of the day, when you go home, you will feel good about how you have made an impact that day. The applicant must possess the technical knowledge and have a proven track record of successfully managing multiple projects at one time, managing multiple crews, working well within a team environment, and coaching/mentoring helpers and junior mechanics with a lead by example attitude. The field manager's main priority is to ensure all jobs are completed in a safe manner and all company safety policies are always followed. The successful candidate will have excellent organizational skills, be able to multi-task and keep up with high paced project schedules; be able to coordinate and maintain a good working relationship with GC's, Architects, Engineers, and inspectors; setup daily schedules with your appointed install crews; conduct pre job sites visit and produce accurate ductwork, gas piping, refrigerant line sets, and concisely and foresee potential problems prior to the start of the job. The candidate should know and be familiar with current residential and commercial building codes and the inspection requirements of the local inspectors. Be able to efficiently close out a project to final inspection, assist with final punch list items and help close out unforeseen project issues that arise from time to time. Complete special projects and perform other job duties as assigned. **What you need to succeed:** High school diploma or equivalent. 5+ years Residential HVAC install field experience. 2+ years supervisory experience. EPA Certification Required. NATE Certification is a plus. Advanced leadership and Labor Management Coursework is a plus. Able to pass a drug screening and background check (random testing may occur) Ability to set and achieve timeline goals. Proficient working with financial reports. Must be a self-starter and be responsible and accountable. Ability to multi-task and handle consistent workflow in a fast-paced environment. Quick learner, highly adaptable to new processes Good project management skills Well-developed interpersonal and communication skills Excellent problem-solving skills **Physical Requirements:** Regularly required to sit, walk, and stand for several hours up to a full 8-hour workday. Talk and hear, both in person and by telephone Use hands repetitively to operate computers and standard office equipment. Reach with hands and arms lifting up to 50 lbs. Ability to see up close and at a distance. Comfortable working in residential homes and small commerical facilities **Why should you join our team?** We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: + Incentive/Commission/Bonus opportunities (Based on role / grade level) + 401(k) retirement savings plan with matching company contributions, eligible on your first day! + Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. + Warehouse Merchandise Discount! + Paid time off & paid holidays (depending on role and month of hire) + Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. + Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. + Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. _* Benefits are provided in compliance with applicable plans and policies._ **Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:** **Create Job Alert (****************************************************************** Alerts)** **About Ace Hardware Home Services** Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. **Equal Opportunity Employer** Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. **Disclaimer** _The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._ _Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._ _This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity._ _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.
    $46k-66k yearly est. 3d ago
  • Accounts Payable Specialist

    Ace Hardware 4.3company rating

    Ace Hardware job in Cumming, GA

    The A/P Specialist is responsible for supporting the Accounts Payable functions across assigned stores. This role ensures timely, accurate processing of vendor invoices and payments, reconciliation of financial accounts, and maintenance of accounting records in accordance with company standards and procedures. The position works closely with store managers, vendors, and the Finance team to ensure accuracy and consistency in all financial transactions. Key Responsibilities * Process all payables for assigned stores, ensuring accuracy and timeliness. * Match invoices to purchase orders and enter Accounts Payable transactions into Epicor and Bill.com for payment processing. * Review and process Ace Hardware statements for payment through the Epicor AP system. * Manage and reconcile store bank accounts, including daily deposits and bankcard reimbursements. * Verify daily sales deposits and ensure timely posting of all transactions. * Perform monthly reconciliations for banks, bankcards, sales tax payable, and undeposited funds; prepare other account reconciliations as needed. * Maintain the A/P email inbox and respond to vendor inquiries, including 1099 vendor requests. * Support periodic audits and provide documentation as requested. * Assist with other accounting duties and projects as assigned. Minimum Requirements * Education / Training High school diploma required; some college coursework preferred. Foundational knowledge of accounting or bookkeeping principles, with a willingness to learn new systems. * Skills & Competencies Strong computer literacy, including proficiency in Microsoft Excel and general ledger systems (experience with Epicor (Eagle) is a plus). Excellent organizational skills with strong attention to detail and accuracy. Effective written and verbal communication skills. Demonstrated ability to prioritize, multitask, and adapt in a fast-paced environment. Willingness to learn and support evolving business needs. * Experience Minimum of 3 years of experience in Accounts Payable or a similar accounting role. Note: Job responsibilities and requirements may be adjusted based on the evolving needs of the business. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
    $34k-40k yearly est. Auto-Apply 26d ago
  • Moncrief Heating and Air - Membership Coordinator

    Ace Hardware 4.3company rating

    Ace Hardware job in Alpharetta, GA

    Who we are Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. Moncrief Heating and Air is now a part of the Ace Hardware Family! Our teams are growing, and we have an exciting opportunity for an HVAC Service Supervisor in King of Prussia, PA. The Membership Coordinator will drive revenue by setting proper tasks for customer service to follow up with customers, review Service Technician calls, and seek opportunities to gain new customers while maintaining the existing customer base through negotiation of annual pricing changes. Price existing plan customer renewals in a timely manner. Meet KPI of twenty outbound renewal calls per day. Build customer relationships and answer customer follow questions. Follow up on plan sales daily to generate tasks and add any special filters needed for customer service to order. Add plans to new installation customers, make sure equipment has been entered correctly, and old equipment has been removed from customer file. Generate new plan offers to any new installations who have additional systems. Drive new plan sales through billable service invoice searches to send and gain new customers. Ensure plan follow up is happening in a timely manner. Reminders are sent 2 weeks prior, the day of expiration, and 2 weeks after expiration. Review Service Technician plan intros and ensure they are being entered properly for their sales incentive. Sales Reporting Manage follow up to ensure that plan sales are on track for the month. In a weekly recap, summarize the top reasons we are winning/losing and report to manager in departmental meetings. Summarize monthly and report to management the primary requests and general feedback from customers when we cannot gain a commitment on service plan renewal. Customer Experience Focus on helping customer service answer questions related to plans. Understand and attempt to course correct when customers are unhappy with plan pricing or have had a bad experience. Measurables: Achieve monthly/quarterly/yearly departmental sales goals. Number of follow up calls made daily. Close ratio of plan customer renewals. YOY total count of new plans sold. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $30k-39k yearly est. Auto-Apply 4d ago

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