Ace Hardware jobs in Phoenix, AZ - 239 jobs

Paul's Ace Hardware is a growing company servicing our valuable customers since 1956. Check us out at: ************************ Pay Range: . Benefits we offer: Competitive pay - Starting at $16.00 per hour + Hiring Bonus Personal Time Off (PTO) Paid Holidays Medical, Dental, Group Life Insurance 401K Retirement Plan* Paul's Savings Plan Monthly Incentives Continuing education and cross-training opportunities Promote from within We are always looking for management quality individuals for our growing company! Expectations and Responsibilities include, not limited to: Strong, positive customer service and communication skills Safely operating a delivery truck of less than three (3) tons Drive Paul's delivery vehicle to vendors, customers, and Paul's stores in an effective and timely manner to deliver goods and services Perform in a safe manner when moving product by hand or using equipment including loading, unloading, and ensuring the delivery load is stacked, padded, and properly secured When not delivering this position will be expected to perform additional responsibilities such as assisting in store operational activities and other areas as assigned Maintaining general cleanliness of assigned areas such as warehouse and/or lumberyard Participate in continuing education and training to maintain knowledge of products and services Must be able to work days, evenings, weekends and holidays May be required to lift at least 10 lbs. up to 50 lbs. and possibly up to 100 lbs. Qualifications: Valid driver's license with clean driving record-at least 1 year required Forklift experience Skill in use of power tools and hand tools, preferred Physical requirement include sitting, standing, walking, kneeling, climbing, and lifting Ability to perform and understand basic mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions Ability to read instructions, policies, procedures, and complete forms either in writing or using a computer High school diploma or equivalent, preferred Full-time status required; 30 or more total hours worked per week * Hours and length of service requirement Company Introduction Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training. Paul's Ace Hardware is a growing company servicing our valuable customers since 1956. Check us out at: ************************ We're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. Work/life balance: This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan. Learn and grow with us: Are you a hardware hero? Bring your knowledge and we'll teach you something new. Have a helpful attitude? We'll train you on hardware know-how that builds life skills. We train you from day one and the opportunities don't stop there. What to expect: You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip. Like working in a fast-paced and fun environment? We are high energy so time will fly. You'll be on your feet for most of your shift (6 to 8 hours). You must lift 25 to 30 lbs. Pay, Benefits, and Perks: Competitive pay Learn Life Skills Personal Time Off (PTO) Paid Holidays Medical, Dental, Group Life Insurance 401K Retirement Plan* Paul's Savings Plan Monthly Incentives Continuing education and cross-training opportunities Promote from within Click through and start your journey with us now! Company Introduction Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.

Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.

Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.

With a career at The Home Depot, you can be yourself and also be part of something bigger. The HDIS Installation Coordinator operates as an internal and external customer support expert that helps build, manage, and facilitate an excellent customer experience. Installation Coordinators assist customers and Install Field teams. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch. Installation Coordinators are expected to be the main point of contact between the customer and The Home Depot for all job-related needs. This position meets and exceeds performance metrics relating to timely completion of paperwork and efficient movement of jobs within their book of business while contributing to the goals of installing 100% backlog. Key Responsibilities: 35% Customer Experience - Initiates and maintains regular communication with customer across the install life cycle, ensures timely customer follow-up, and resolves open questions. Facilitates customer satisfaction from point-of-sale through follow up service and provides ongoing support for job-related issues 25% Job Process Support - Communicates and coordinates with internal and external branch partners throughout the organization including the Branch Support Center (Exteriors), Sales, Installation, and any others as necessary for all job level inquires and assists team with customer escalations and exceptions. Assists in supporting branch operations and efficient movement of jobs 40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Manages intake of service tickets and schedules services with customer, as necessary Direct Manager/Direct Reports: This position reports to the District Installation Manager This position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 10% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Knowledge or experience in the home improvement or construction industry is preferred and prior clerical and/or administrative background Excellent interpersonal and customer service skills with a strong sense of urgency and problem-solving skills Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: No additional education Minimum Years of Work Experience: 1 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Self- motivated and must have initiative to complete tasks with little or no direction Strong communication skills, both written and verbal Strong organizational skills and attention to detail and ability to work in a fast paced environment Computer skills with proficiency in Microsoft Office Proven ability to manage multiple tasks simultaneously; keep accurate records and follow-up as necessary to complete customer's job accurately and on time For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $20 - $25

Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs Ensures to meet the customers' needs during a return by properly refunding the return and helping find the correct product for replacement Works closely with Production Office team to ensure timely processing of RTMs for labor, product, and vendor/manufacturer reimbursements for installed projects Maintains positive vendor relationships while managing difficult conversations about performance of the vendor's products and services In-Stock Completes Centralized Return to Vendor (CRTV) program which includes all packaging, shipment creation and inventory transfers to the Reverse Logistics Center (RLC) Completes Return to Manufacturer (RTM) program which includes all paperwork, packaging, vendor contact, and credit Processes and returns damaged, discontinued, defective, out-for-repair, special order and vendor buy-back merchandise by CRTV and/or contacting appropriate vendors according to policies and procedures Returns refunded merchandise to the sales floor Generates and monitors reports including weekly cleared list, damaged on-hand list, and out-for- repair list Follows up on Store Inventory, RTVs/Buybacks, Weekly Cleared RTM Store Exception, and Out-For-Repair reports Orders parts of products that are missing and necessary for assembly Coordinates with drivers and receiving team to ensure merchandise is accessible quickly to customers and order pick-up Assists in unloading trucks and moves pallet jacks to proper place to help in receiving products efficiently Clean and Safe Stores Validates items being carried in and out of the store when appropriate Checks returned products against the Materials Safety Data Sheet (MSDS) to determine if they require placement in the hazmat cage and logs any hazardous materials/products into the hazmat cage Assures proper storage, clean-up, and disposal of all hazardous materials Participates in recycling programs and Hazmat, equipment, and safety training as required Ensures doors and gates are secured or monitored when open Uses box bailer to compress cardboard that is sent to receiving Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Required Qualifications Ability to obtain sales related licensure or registration as may be required by law Preferred Qualifications 1 year of experience processing and filing merchandise receiving paperwork 1 year of experience with store inventory receiving and administration 6 months of experience in warehouse data entry/bookkeeping 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment 6 months of retail experience accepting or processing returns Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Associates in a Warehouse Operations role support the operational integrity, safety, and efficiency of the Distribution Center (DC). Responsibilities may include maintaining and repairing equipment, auditing asset protection processes, coordinating transportation logistics, managing inventory accuracy, supporting system functionality, and researching repair issues. These positions require strong attention to detail, technical proficiency, and collaboration across departments to ensure smooth and secure DC operations in alignment with company standards and safety protocols.

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.

Take charge of your own schedule and deliver results on your terms with no micromanagement. We're looking for a people-first leader who values work-life balance, inspires collaboration, and empowers high-performing teams! The anticipated salary range for this position is $105,800 - $158,600 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. Learn more about four incredible District Managers and their unique career journeys at ****************************************** Essential Duties and Responsibilities Maximize Profit Drive sales and manage expenses to exceed financial goals Collaborate with business partners for solutions Define, prioritize, and implement strategy to drive results Optimize Talent Acquire high quality talent Manage performance, develop talent, and plan for succession Champion organizational initiatives and align team with vision and purpose Operational Execution Validate execution of standard operating procedures Is a subject matter expert in all operational processes and procedures Ensure that standards for productivity are met Customer Experience Ensure an in-stock, priced right, and friendly shopping experience in all locations Promote a clear understanding of the expectations for the customer experience Maintain neat, clean, and organized stores Ensure teams reflect the diversity of their communities Success Drivers Drive for Results Uses data to set priorities and translates goals into action plans Consistently pushes self and others for results; eliminates roadblocks Manages internal and external communications Building High Performance Teams Acquires and retains the right talent Trains, coaches and provides feedback Develops team and positions them for growth Customer Focus Acts with customers in mind Understands and teaches how operational execution directly affects the customer experience Managing Vision and Purpose Makes the company vision sharable by everyone Can inspire and motivate entire units Is forward-looking and talks beyond today. Interpersonal Savvy Relates well to all kinds of people inside and outside of the organization Builds constructive and effective relationships Builds appropriate rapport Planning and Priority Setting Quickly zeros in on the critical few and puts the trivial many aside Spends time and the time of others on what is important Sets objectives and goals and translates into concrete steps for action

Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders

Job Title: Business-to-Business Specialist Pay Range: $17-$20 Benefits we offer: * Competitive pay * Learn Life Skills * Personal Time Off (PTO) * Paid Holidays * Medical, Dental, Group Life Insurance * 401K Retirement Plan* * Paul's Savings Plan * Monthly Incentives * Continuing education and cross-training opportunities * Promote from within Full-time status required; 30 or more total hours worked per week * Hours and length of service requirement We are always looking for management quality individuals for our growing company! POSITION SUMMARY The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES The major responsibilities for this position include: * Market program to Business-to-Business customers. * Generate sales leads from potential new customers. * Create and maintain customer relationships. * Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area. * Communicate with and thank customers. * Research quotes and orders. * Process customer orders. * Pick, pull, and pack will call and/or deliver items for customers. * Establish sourcing of products from vendors. * Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive. * Track and review Business-to-Business customers purchases to identify trends and opportunities. * Coordinate local community involvement. * Empower and involve entire store personnel. * Provide training to internal team members on product knowledge, sales skills, customer service and technology. MINIMUM REQUIREMENTS The minimum requirements for this position include the following: * Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn. * Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities. * Experience in retail environment either in marketing, sales, or back office. * Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions. * Knowledge of retail computer systems, MS Word, and Excel a plus. * Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task. * Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business. PHYSICAL REQUIREMENTS The minimum physical requirements for this position include: * Ability to stand for an extended period of time. * Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth. * Must be able to access various store locations of the company * Move and handle merchandise up to a minimum of 50 pounds. Job responsibilities may change based on the needs of the business. SAFETY. SECURITY Adhere to all safety and security procedures when assisting customers or handling merchandise, reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner. MISSION STATEMENT Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity. Company Introduction Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.

Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-the-job training Advancement Opportunities Promote-From-Within Culture Start Building your Career with Menards Today! Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management. As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future! Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers! Are you…. Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated! Do you have… Outstanding Customer Service skills? Ability to lead and develop a team? Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We are now hiring with immediate openings and excited to help you begin your Menards career!

Urgent Hiring: Talented Postal Place Clerk at Ace Hardware! Do you thrive in a friendly and supportive work environment? Are you looking for a job where you can make a real difference in your community? If so, Ace Hardware wants you to join our team as a dynamic Postal Place Clerk! At Ace Hardware, we pride ourselves on being a part of the local community. We are not just a hardware store; we are your neighbors. As a Postal Place Clerk, you will play a crucial role in delivering excellent customer service while supporting our community-focused mission. This is a fantastic opportunity to learn valuable skills in retail and customer support, all while working in a loving and enthusiastic environment. Key Responsibilities: * Assist customers with postal services and inquiries. * Maintain a clean and organized workspace. * Provide exceptional customer service. What We Offer: * A chance to work in a community-oriented environment. * Opportunities for personal and professional growth. * A supportive team that feels like family. Qualifications: * No specific education required. * Strong communication and interpersonal skills. * A positive attitude and a willingness to learn. Why Join Us? * Be part of a highly skilled team dedicated to customer satisfaction. * Enjoy a fulfilling job that contributes to the community. * Experience the joy of working in a fun and dynamic environment. Location: 05015 | ARTIES ACE HARDWARE If you are ready to make a difference and join a motivated team, apply now to become our next Postal Place Clerk at Ace Hardware! Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. **Major Tasks, Responsibilities & Key Accountabilities:** The APS will utilize tools to minimize Company loss, responsibilities including but not limited to: + Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions. + Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud. + Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner. + Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards. + Teach, coach, and train associates on proper operational processes as well as store safety compliance standards. **Nature and Scope:** Typically reports to store APM: In stores without APM: Multi - APM & Store Manager This position has no direct reports. Typically will have frequent contact outside the workgroup. Typically procedures for analyzing situations and making conclusions are diverse. Typically considers several options and past practice when solving problems. Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures. **Environmental Job Requirements:** Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. **Travel:** Typically requires overnight travel less than 10% of the time. **Additional Environmental Job Requirements:** We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Are you passionate about providing exceptional customer service and working in a fast-paced environment? Ace Hardware is looking for a motivated Loader to join our team. As part of our community-focused brand, you will be an integral part of our store operations, ensuring that our customers have a seamless shopping experience. Why should you apply? * Employee discounts on a wide range of products * Flexible schedule with paid time off for a healthy work-life balance * Opportunity to learn valuable customer service and retail skills * Be part of a dynamic team that values local entrepreneurship and community connections Key Responsibilities: * Assist customers with loading hay and feed or delivery as needed * Ensure all products for equine and other feed are stocked and rotated appropriately * Provide friendly and efficient service to all customers Requirements: * Ability to lift 100 lbs * Have a clear MVR * Ability to work in Arizona climate- heat and cold * Highly skilled at multitasking in a busy retail setting Location: Karsten's Ace Hardware 28220 N Tatum Blvd Cave Creek, AZ 85331 Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

The primary responsibility for all positions with Paul's Ace Hardware is to Amaze Every Customer Every Time. A Commercial-Contractor Sales Representative is responsible for developing new customers and maintaining existing customers within the commercial, contractor, business-to-business (B2B) and hardware markets to increase sales of products and/or services. ESSENTIAL DUTIES AND RESPONSIBILITIES * Communicate by phone, electronic communication, and in person with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs. * Build and maintain a network of source outside of the company, from which to identify new sales leads. * Work with associates and management team to generate new business opportunities by marketing to and meeting with potential new business customers. * Ensures customer satisfaction through ongoing communication and relationship management; resolving any issues that may arise post-sale in a positive manner. * Maintain communication with existing and previous customers, alerting them of new products, services and enhancements that may be of interest. * Maintain positive communication with store's management and associates to provide knowledge and obtain knowledge of products and services. * Work with management to maintain relevant product assortment and depth, based on experience and customer needs. * Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES * High School diploma or GED preferred. Should the employee not have their High School diploma or General Education Diploma (GED) consideration will be given should the employee provide proof of attaining diploma/degree. * Bachelor's degree in Marketing, Sales, Business, or related field OR Associates degree and at least 2 years of proven related experience OR at least 5 years of proven related experience, especially in the hardware industry. * Excellent interpersonal and customer service skills, sales skills, negotiation skills, and analytical and problem-solving skills. * Able to process (read, count, write and accurately complete) information and documentation using Excel, Word, email, and a Point-of-Sale (POS) system. * Knowledge and experience of various departments is strongly desired and preferred. * Clean driving record and valid driver license must be maintained. PHYSICAL REQUIREMENTS The minimum physical requirements for this position include: * Ability to stand for an extended period of time, walk, reach, and bend to perform job duties. * Move and handle merchandise up to ten pounds, may occasionally lift and/or move up to fifty pounds. * Ability to read and interpret documents such as work orders, safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Job responsibilities may change based on the needs of the business. WORK ENVIRONMENT The work environment characteristics described here are representative of those that an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate. Company Introduction Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.

We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are: 10050 W Bell Road Sun City, AZ 13850 W Camino Del Sol Sun City West, AZ 17026 W Bell Road Surprise, AZ 13724 W Waddell Road Surprise, AZ General Summary The Service Department Associate will assist customers with items that require assistance in assembly or completion. They will also assist in the stocking of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities: Include the following. Other duties may be assigned. Service Department: • Duplicate customer keys • Repair and build window screens • Write up work orders for window screen orders • Rekey customer locks • Cut glass • Sharpen customer items such as knives, shears, etc. • Cut and program customer vehicle keys • Complete other household item repairs for customers Customer Service: • Provide a positive representation of Big K Ace Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Forward any customer complaint that cannot be handled to a member of management. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Assist with stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Assist with merchandise resets through the store. • Provide assistance to Management, i.e. price changes, special orders. • Ensure signage is current throughout the store. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Qualifications: Ability to perform and understand basic mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions in order to complete service billing tickets for check out. Requirements: A friendly, helpful attitude, ability to work with people. A willingness to learn product features and applications to better help our customers solve their home repair problems. Experience: Retail or Hardware knowledge preferred, but not necessary. Physical Demands: Standing, walking, lifting (up to 40 lbs) Only full-time positions are eligible for insurance benefits. Benefits Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Employee discount

We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are: 10050 W Bell Road Sun City, AZ 13850 W Camino Del Sol Sun City West, AZ 17026 W Bell Road Surprise, AZ 13724 W Waddell Road Surprise, AZ Job Description- Assistant Manager General Summary The Assistant Manager manages overall store operations and the achievement of company goals and directives. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Provide positive representation of store. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Provide a friendly, outgoing demeanor; work well with customers as well as associates. • Ensure all calls and pages are answered promptly, courteously and effectively. • Handle customer complaints. Work to resolve problems with the customer and have store's best interest taken into consideration. • Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations • Ensure a positive, professional and safe work environment for all associates. • Supervise the “general operations” of the entire store. • Responsible for opening and closing the store. • Work with Store Manager on all aspects of store operations • Implement new Standard Operating Procedures into store execution. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. • Ensure that weekly price changes and label updates are completed timely and accurately. • Oversee all cashiering functions including maintenance, audits, and reports. • Perform all other duties as assigned. Inventory & Merchandising • Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. • Responsible for maintenance of back stock levels. • Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. • Assist with merchandise resets throughout the store. • Assist to ensure all signage is current in the store. • Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates • Actively recruit and promote the advancement of associates. • Assist in hiring, scheduling, reviewing, rewarding and coaching Sales Associates and Cashiers with the approval of the Store Manager. Leadership • Manage all aspects of store operations in the absence of the Store Manager. • Lead by example; be approachable by all associates and customers. • Communicate any merchandising, cost control or sales idea to the Store Manager for follow up. • Prepare and challenge yourself for future advancement. Requirements: Education High School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended. Experience: Previous retail management experience preferred. Hardware experience preferred. Physical Demands: Standing, walking, lifting (up to 40 lbs) and climbing. Additional Information: The successful applicant must have good communication and problem-solving skills and present a neat, positive appearance. Past retail and or management experience preferred but not required. Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) matching 401(k) Employee discount Paid training

The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. Major Tasks, Responsibilities & Key Accountabilities: The APS will utilize tools to minimize Company loss, responsibilities including but not limited to: Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions. Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud. Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner. Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards. Teach, coach, and train associates on proper operational processes as well as store safety compliance standards. Nature and Scope: Typically reports to store APM: In stores without APM: Multi - APM & Store Manager This position has no direct reports. Typically will have frequent contact outside the workgroup. Typically procedures for analyzing situations and making conclusions are diverse. Typically considers several options and past practice when solving problems. Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures. Environmental Job Requirements: Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Travel: Typically requires overnight travel less than 10% of the time. Additional Environmental Job Requirements: