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Employee reviews

4/5

Out of 34 Ace Hardware reviews, 71% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 34 ratings

Overall rating
4.0
Management
2.8
Diversity and inclusion
3.4
Career opportunities
2.8
Salary and benefits
2.7
Work environment
3.6
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Ace Hardware reviews

Employee reviews
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4.0
A zippia user wrote a review on Mar 2025
Pros of working at Ace Hardware

learning about all the different sorts of hardware, tools and equipment. learning about people and how to communicate better. managing time efficiently

Cons of working at Ace Hardware

poor wage. inconsistent availability. inconsistent quality of management. low quality of tools and equipment to be able to help the customers

Ace Hardware benefits

the discount on items and engaging with all the customers.

What do you like best about Ace Hardware's CEO and the leadership team?

the new CEO of Ace hardware (north of Atlanta) seems very professional and wants to make the franchise better

How would you improve Ace Hardware's culture?

not much need for improvement in the culture. overall fun to work. not always fun with the same managers

How did you prepare for the Ace Hardware interview?

sent an application online and went in for an interview twice and was hired

How does your compensation at Ace Hardware compare to the industry average?

i get no compensation

What's the diversity at Ace Hardware like?

they hire people who apply but mostly only white people apply

What brings you the most joy at Ace Hardware?

starting up power equipment and being able to help people and making them smile

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5.0
A zippia user wrote a review on Sep 2024
Pros of working at Ace Hardware

Generally a fun and ever changing place to work.

Cons of working at Ace Hardware

Management could not spell communication let alone effectively do it. Too much micro managing and not enough local thought given to situations.

Ace Hardware benefits

Reasonable insurance coct.

What do you like best about Ace Hardware's CEO and the leadership team?

Very distant person. No opinion

How would you improve Ace Hardware's culture?

Encourage more local based decisions, this includes training management to do this.

How did you prepare for the Ace Hardware interview?

Dress nice, learned about the company and benefits vis internet.

How does your compensation at Ace Hardware compare to the industry average?

Better than average.

What's the diversity at Ace Hardware like?

Very good. We are a very inclusive company and but shoes in how each person is fairly treated.

What brings you the most joy at Ace Hardware?

The coworkers and customers. I truly enjoy coming in each day to see what I can help a customer with. This includes myself and the help of my coworkers.

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5.0
A zippia user wrote a review on Jun 2024
Pros of working at Ace Hardware

My team thought me so much, I love to learn.

Cons of working at Ace Hardware

The manger did not Want to work around my school schedule

Ace Hardware benefits

Working well like a team

What do you like best about Ace Hardware's CEO and the leadership team?

Never knew him

How would you improve Ace Hardware's culture?

Not firing people who is school

How did you prepare for the Ace Hardware interview?

I walked in the store asked to speak with the manger..And was hired on spot.

How does your compensation at Ace Hardware compare to the industry average?

Ace was helping me to build my confidence.

What's the diversity at Ace Hardware like?

I think we are all one family and let's work like a family.

What brings you the most joy at Ace Hardware?

Making sure that the job is done.

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2.0
A zippia user wrote a review on Jun 2023
Pros of working at Ace Hardware

Flexible for the most part, not too demanding for non management employees. Every day is different and nothing is overly complex.

Cons of working at Ace Hardware

As GM, responsibilities were very demanding and had little to no help from others. Always on call, worked on vacations and planned life around the job. Terrible work life/balance and no benefits of any kind.

Ace Hardware benefits

Employee discount

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Ace Hardware

Always learning somethign from someone coming in with a problem to solve. We learned together. Everyday was different.

Cons of working at Ace Hardware

Management is toxic. You give more but never get anything in return. Pay is low depending on the co-op owner. Last of the dying mom and pop stores are Ace.

Ace Hardware benefits

Discounts. Education on the job.

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5.0
A zippia user wrote a review on Sep 2024
Pros of working at Ace Hardware

Generally a fun and ever changing place to work.

Cons of working at Ace Hardware

Management could not spell communication let alone effectively do it. Too much micro managing and not enough local thought given to situations.

Ace Hardware benefits

Reasonable insurance coct.

What do you like best about Ace Hardware's CEO and the leadership team?

Very distant person. No opinion

How would you improve Ace Hardware's culture?

Encourage more local based decisions, this includes training management to do this.

How did you prepare for the Ace Hardware interview?

Dress nice, learned about the company and benefits vis internet.

How does your compensation at Ace Hardware compare to the industry average?

Better than average.

What's the diversity at Ace Hardware like?

Very good. We are a very inclusive company and but shoes in how each person is fairly treated.

What brings you the most joy at Ace Hardware?

The coworkers and customers. I truly enjoy coming in each day to see what I can help a customer with. This includes myself and the help of my coworkers.

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5.0
A zippia user wrote a review on Apr 2024
Pros of working at Ace Hardware

My coworkers were great friendly people

Cons of working at Ace Hardware

One of my managers did not like me

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5.0
A zippia user wrote a review on Aug 2023
Pros of working at Ace Hardware

Helping customers, kind owners

Cons of working at Ace Hardware

Redundant

Ace Hardware benefits

Ace Hardware teaches is employees about the products they sell. Definitely helpful for do-it-yourself projects; staff very helpful and knowledgeable

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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Ace Hardware

Always learning somethign from someone coming in with a problem to solve. We learned together. Everyday was different.

Cons of working at Ace Hardware

Management is toxic. You give more but never get anything in return. Pay is low depending on the co-op owner. Last of the dying mom and pop stores are Ace.

Ace Hardware benefits

Discounts. Education on the job.

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2.0
A zippia user wrote a review on Jun 2023
Pros of working at Ace Hardware

Flexible for the most part, not too demanding for non management employees. Every day is different and nothing is overly complex.

Cons of working at Ace Hardware

As GM, responsibilities were very demanding and had little to no help from others. Always on call, worked on vacations and planned life around the job. Terrible work life/balance and no benefits of any kind.

Ace Hardware benefits

Employee discount

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Ace Hardware

I enjoyed helping customers find the right equipment tools or resources they needed to accomplish whatever they're project goals for their at home or work related needs anywhere from plumbing to do it yourself projects or painting or garden need

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1.0
A zippia user wrote a review on Jan 2023
Pros of working at Ace Hardware

Customers

Cons of working at Ace Hardware

Worked for a chain of about ten stores over a couple of states. The CEO is part owner or something. Has entire family on payroll and then micro manages and lies to everyone else. Does not care about anyone but family members.

Ace Hardware benefits

Discount on purchases.

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3.0
A zippia user wrote a review on Nov 2021
Pros of working at Ace Hardware

Consistent schedule

Cons of working at Ace Hardware

Not enough work for my position

Ace Hardware benefits

Discounts on goods from warehouse

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3.0
A zippia user wrote a review on Nov 2021
Pros of working at Ace Hardware

Employees, hands on, tools and equipment, helping others

Cons of working at Ace Hardware

Scheduling

Ace Hardware benefits

Discount

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Ace Hardware

I liked that it was a small store and I liked that my co-workers were friendly and hardworking.

Cons of working at Ace Hardware

I did not like the management as it was sometimes very sloppy.

Ace Hardware benefits

The employee discount was my favorite perk.

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Ace Hardware

I love the design work of designing stores.

Cons of working at Ace Hardware

Work/Life Balance

Ace Hardware benefits

401k and bonuses

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Ace Hardware

Consistent schedule

Cons of working at Ace Hardware

Physically taxing. No accountability from boss.

Ace Hardware benefits

Discount on products

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2.0
A zippia user wrote a review on Jun 2021
Cons of working at Ace Hardware

Full-Time hours and no benefits as well as sometimes a hazardous work environment

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Ace Hardware

Helping folks find items, helping by phone, quick pace, training co workers.

Cons of working at Ace Hardware

Nothing

Ace Hardware benefits

PPO dental and health

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Ace Hardware

Nice people and flexible with school. Great summer job.

Cons of working at Ace Hardware

No days off on holidays.

Ace Hardware benefits

They paid for my gas.

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3.0
A zippia user wrote a review on Oct 2020
Pros of working at Ace Hardware

My co-workers were nice, and employee discount was good after working there for 90 days I got my account.

Cons of working at Ace Hardware

My manager was pretty bad, the quality of management was poor.

Ace Hardware benefits

Employee discount

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Ace Hardware

Learning spectrum is broad

Cons of working at Ace Hardware

Lazy Employees and Rude customers

Ace Hardware benefits

The location of where i work is close to home

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Ace Hardware

interacting with people. Helping them find there needs and what they are looking for.

Cons of working at Ace Hardware

the distance i had to drive,

Ace Hardware benefits

flexible schedule, the work staff.

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4.0
A zippia user wrote a review on Feb 2020
Pros of working at Ace Hardware

Relaxed Work Environment

Cons of working at Ace Hardware

Pay is small, little to no healthcare benefits, no retirement plan

Ace Hardware benefits

1hr lunch break, Mid-paced work

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Ace Hardware

Wonderful coworkers, lovely customers, friendly organization.

Cons of working at Ace Hardware

Low pay because it’s an entry level job.

Ace Hardware benefits

The discount :)

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at Ace Hardware

The flexibility and how concerned they were with getting customers helped. Also the ability move up in departments quickly

Cons of working at Ace Hardware

N/A

Ace Hardware benefits

The ability to move up in different departments at my own pace

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5.0
A zippia user wrote a review on Dec 2019
Pros of working at Ace Hardware

Learn everyday, growth opportunity, interacting with community

Cons of working at Ace Hardware

They don’t offer training for managers

Ace Hardware benefits

Online learning coursework

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5.0
A zippia user wrote a review on Aug 2019
Pros of working at Ace Hardware

I like helping people and finding solutions to the problems they present me.

Cons of working at Ace Hardware

I don't like the pay. It's too low to afford the family I'm trying to have.

Ace Hardware benefits

The 20% employee discount

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Ace Hardware salaries

6.5
Salary score
The national average salary for an Ace Hardware employee in the United States is $29,624 per year or $14 per hour. Employees in the top 10 percent can make over $45,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.

Ace Hardware demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Ace Hardware financial performance

9.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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