CALL CENTER REPRESENTATIVE
Ace Parking Management, Inc. job in Bellevue, WA
Compensation Range: $18.00-$20.00 / Hour Schedule: Saturday & Sunday 5:30am - 2:00pm About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone. Your primary focus will be providing exceptional customer service, answering inquiries, and resolving issues promptly. You'll work as part of a dynamic team, and your ability to communicate effectively and efficiently is essential. The position is in-person with a schedule of Sat/Sun 10:00 am - 6:00 pm. Other duties and responsibilities are embodied in our Company's core values as follows:
Accountability
* Take ownership of customer inquiries and issues, ensuring prompt and effective resolution.
* Keep accurate records of customer interactions and follow-up actions.
* Adhere to call center policies, procedures, and quality standards.
* Participate in ongoing training and development programs to improve skills and knowledge.
Family
* Promote teamwork, cooperation, and mutual respect among call center staff.
* Collaborate with team members and supervisors to share insights, best practices, and customer feedback.
* Work together to achieve team and individual performance targets.
* Celebrate achievements and milestones together as a team.
Exceptional Ace Service
* Strive to deliver exceptional service experiences to customers on every call.
* Handle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing product or service information.
* Maintain a high level of parking knowledge to effectively assist customers.
* Understand and address customer needs and concerns with empathy and professionalism.
* Continuously seek ways to improve service quality and exceed customer expectations.
Communication
* Communicate with customers in a clear, empathetic, and professional manner.
* Collaborate with colleagues and supervisors to share insights and best practices.
* Escalate complex issues to appropriate departments when necessary and follow up on resolutions.
* Provide feedback on customer trends and issues to improve service.
Profitability
* Record and maintain detailed and accurate customer information and interactions in the CRM system.
* Identify opportunities to maximize revenue through customer retention.
* Contribute to cost-effective operations by optimizing call handling processes.
* Utilize resources efficiently to ensure profitability.
About YOU:
The ideal candidate is a great communicator, has excellent phone etiquette, and is dedicated to delivering top-notch customer service.
Your Qualifications:
* High school diploma or equivalent; some college education preferred.
* Previous customer service or call center experience is a plus.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to handle high call volumes and stressful situations with patience and professionalism.
* Proficiency in using CRM software and call center technology.
What We Can Offer You for All Your Hard Work:
* Vacation/Sick for full-time and part-time employees
* Holiday full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
CASHIER - FULL TIME
Ace Parking Management, Inc. job in Bellevue, WA
Compensation: $19.00 - $20.00 /hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
Our team is looking for a friendly and reliable individual to join our fast-paced environment as a cashier. You will provide excellent customer service and be responsible for accurately processing transactions with a smile. This role requires attention to detail, multitasking, and the ability to work well under pressure. As a Cashier, you are a vital part of our team, embodying our core values of accountability, communication, family, exceptional service, and profitability as follows:
Accountability
* Assume full responsibility for cash and credit card transactions, ensuring accuracy and integrity.
* Maintain the cash drawer and perform cash reconciliation at the beginning and end of each shift.
* Operate parking equipment such as gates, ticket dispensers, and payment machines.
* Comply with company policies and procedures, including loss prevention measures.
* Resolve discrepancies in cash balances.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Effectively communicate fees and other information to guests.
* Collaborate with team members and supervisors to address customer inquiries and resolve any issues promptly.
Family
* Foster a collaborative and supportive team environment, treating colleagues as part of the work family.
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
* Provide exceptional customer service by addressing customer needs, answering questions, and resolving concerns.
* Maintain a clean and organized work area, ensuring a pleasant guest experience.
* Offer assistance with parking transactions parking, and directions as needed.
Profitability
* Maximize profitability by accurately processing transactions.
About YOU:
You are passionate about delivering exceptional service, working in a supportive family-like environment, and possessing the following experience and attributes:
* High school diploma or GED.
* Strong customer service and communication skills.
* Attention to detail and accuracy in handling transactions.
* Ability to work effectively in a team environment.
* Familiarity with cash registers and point-of-sale systems (training will be provided).
* Physical ability to stand for extended periods and lift moderately heavy items as required (up to 50 lbs).
* Previous cashier or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
* Medical, dental, vision, life insurance coverage for full-time, eligible employees.
* Flexible Spending Accounts for full-time, eligible employees
* 401k
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
SHUTTLE DRIVER - FULL TIME
Ace Parking Management, Inc. job in Seattle, WA
Compensation: $31.00 - $33.50 / Hour Schedule: 4:30am - 1:30pm Monday - Friday About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Shuttle Driver, you will be responsible for transporting corporate employees from offices to nearby transit stations. You will play a vital role in ensuring the comfort and satisfaction of our customers. Our core values of accountability, communication, family, exceptional service, and profitability guide our every action, and we expect our Shuttle Drivers to embody these values in their daily responsibilities.
Accountability
* Pick up and drop off passengers at designated locations.
* Arrive at each pick-up location in a timely manner.
* Safely and responsibly operate shuttle vehicles following all traffic laws and company policies.
* Maintain accurate records of vehicle maintenance, fuel consumption, and daily activities.
* Ensure the safety of passengers and cargo at all times.
* Maintain a safe and clean shuttle by performing daily inspections and cleaning as needed.
* Assist passengers with luggage, boarding, and exiting the shuttle.
* Adhere to traffic and safety regulations while driving.
* Keep track of daily routes and schedules.
Family
* Foster a sense of teamwork and camaraderie among fellow shuttle drivers and colleagues.
* Show respect and empathy towards all passengers, regardless of their backgrounds or needs.
Exceptional Ace Service
* Provide excellent customer service by answering passenger questions and addressing concerns.
* Assist passengers with disabilities as needed. Operate wheelchair lifts or assist passengers with mobility challenges.
* Attend and participate in training and development opportunities to improve driving and customer service skills.
* Assist passengers with boarding, unloading, and luggage handling, if applicable.
* Go above and beyond to exceed passenger expectations and ensure a positive experience.
Communication
* Effectively communicate with passengers, addressing their needs and inquiries with courtesy and professionalism.
* Collaborate with dispatchers and other team members to ensure a smooth and efficient shuttle operation.
* Report any incidents, accidents, or issues promptly to the appropriate authorities and supervisors.
Profitability
* Troubleshoot any issues that arise during transit, including vehicle malfunctions or passenger disputes.
* Drive efficiently to conserve fuel and reduce operational costs.
* Monitor and manage passenger capacity to optimize profitability.
* Suggest cost-saving and revenue-generating ideas to improve the shuttle service's profitability.
* Follow DOT policies and procedures.
About YOU:
You must possess excellent customer service skills and be comfortable working in a fast-paced environment.
Your Qualifications:
* High school diploma or equivalent
* 2+ years' experience driving a commercial vehicle.
* Clean driving record and adherence to all safety regulations.
* Excellent communication skills and a friendly, customer-oriented demeanor.
* Ability to handle stressful situations calmly and professionally.
* Strong sense of accountability and reliability.
* Willingness to work a flexible schedule, including evenings, weekends, and holidays.
* Valid commercial driver's license (CDL) with passenger endorsement.
* Up-to-date medical certification.
What We Can Offer You for All Your Hard Work:
* Compensation: $31.00 - $33.50 Per Hour
* Vacation/Sick for full-time and part-time employees
* Holiday full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
PARKING MANAGER - HOTEL
Ace Parking Management, Inc. job in Seattle, WA
Compensation Range: $33.00 - $36.00 per hour + Bonus About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Ace. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
* Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
* Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations.
* Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
* Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
* Maintaining continual communication with property management, customers, and guests.
* Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
* Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.
* Handling call offs and assisting with scheduling when necessary.
* Diagnosis and preventative care maintenance.
Accountability
* The Parking Manager is responsible for ensuring the parking policies and procedures meet expectations and the management of team members including, being an integral part of the hiring, training, coaching and counseling processes, to ensure that performance standards are met.
Communication
* Effective communication is vital for the Shift Manager role. They must maintain constant communication property management, site manager, customers, and guests.
Family
* We consider our team and guests as part of our extended family. The Parking Manager should embody this core value by treating all individuals with respect, empathy, and courtesy, creating a warm and welcoming atmosphere.
Exceptional Service
* Our commitment to exceptional service is non-negotiable. The Parking Manager must go above and beyond to exceed guest expectations, assisting with luggage, providing directions, and offering assistance whenever needed.
Profitability
* While the Parking Manager's primary role is management, they should also be mindful of operational efficiency. The Parking Manager is responsible for overseeing many parts of a location's operation.
About YOU:
To work at our company, you should possess the following experience and attributes:
* Bachelor's degree preferred, but not required.
* One-year supervisory experience required.
* Prior parking experience is a plus, but not required.
* Must be willing to work a flexible schedule, and must be available to work weekends
* Must have and maintain a valid driver's license.
* Must be able to drive a manual transmission vehicle.
* Possess excellent customer service skill.
* Demonstrate exceptional oral and written communication skills.
* Knowledge of and working skills in Microsoft Office Suite.
* Ability to multi-task in a fast-paced working environment
* Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $33.00 -$36.00 per hour + Bonus
* Medical, dental, vision, life insurance coverage for full-time, eligible employees.
* Flexible Spending Accounts for full-time, eligible employees
* 401k
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
SEASONAL VALET
Ace Parking Management, Inc. job in Bellevue, WA
Compensation Range: $19.00 - $20 an hour plus tips that runs from November 17th through December 24th. About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following:
Accountability
* Promptly and safely park and retrieve vehicles following company policies and procedures.
* Maintain accurate records of parked vehicles and ensure keys are securely stored.
* Adhere to company policies and safety guidelines at all times.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Effectively communicate parking procedures and fees to guests.
* Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
* Coordinate with fellow team members to ensure efficient service delivery.
Family
* Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
* Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
* Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
* Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
* Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
* Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
Profitability
* Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
* Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
* High school diploma or GED.
* Excellent communication and interpersonal skills.
* Strong sense of accountability and responsibility.
* Ability to work effectively in a team environment.
* Exceptional customer service skills.
* Reliable, friendly, and ability to create a lasting impression.
* Physical ability to move quickly and lift heavy items (up to 50 lbs.)
* Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $19.00 - $20.00 an hour plus tips
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
LOT ATTENDANT - EVENTS
Ace Parking Management, Inc. job in Bellevue, WA
Compensation: $20.00 - $22.00 per hour at Meydenbauer Center Part Time with availability for events on an on-call basis About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.
Accountability
* Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
* Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
* Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
* Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
* Assist with traffic control during peak hours.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Provide clear directions and information on parking rates and payment options.
* Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
* Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
Family
* Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
Exceptional Service
* Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
* Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
* Offer exceptional service by going the extra mile to assist customers with their needs.
* Offer assistance with parking and directions as needed.
Profitability
* Maximize profitability by providing exceptional customer service.
* Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
* Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
* Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
* High school diploma or equivalent.
* Strong communication and interpersonal skills.
* Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $20.00 - 22.00 per hour
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
SUPERVISOR - COMMERCIAL
Ace Parking Management, Inc. job in Seattle, WA
Compensation Range: $23.00 - $25.00 per hour Schedule: Monday - Friday 2:00pm - 10:00pm About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client's facility in top shape. You will perform various job responsibilities, including those embodied by our company core values as follows.
Accountability
* Supervise parking attendants and ensure that all duties are completed according to company standards.
* Assist with implementing work schedules and assignments.
* Oversee daily cash handling procedures and submit accurate reports of collections.
* Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
* Promote a culture of professionalism, accountability, and exceptional customer service among the team.
* Accountable for the cleanliness and appearance of the parking area.
* Contribute to the development and implementation of park policies and procedures
Profitability
* Accountable for meeting or exceeding established performance targets.
* Order and maintain a supply of necessary materials and equipment.
Exceptional Service
* Ensure that all signage and markings are visible and clear for customers.
* Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
* Address customer inquiries and complaints in a prompt and professional manner.
* Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
* Inspect parks regularly to ensure they are clean, safe, and well-maintained.
* Continuously seek ways to improve service quality and efficiency.
Communication
* Regularly update upper management on operational challenges.
* Foster clear and open communication within the team and with other departments.
* Provide training to workers on safety regulations, equipment usage, and job duties.
Family
* Promote teamwork, inclusion, and respect among all staff.
About YOU:
You'll have the opportunity to use your organizational and communication skills to ensure your team consistently meets goals and provides excellent service to visitors.
Your Qualifications:
* High school diploma or GED.
* 1 year of supervisory experience.
* Excellent communication and interpersonal abilities.
* Physical ability to lift heavy items (50 lbs).
What We Can Offer You for All Your Hard Work:
* Compensation Range: $23.00 - $25.00 Hourly Wage.
* Medical, dental, vision, life insurance coverage for full-time, eligible employees.
* Flexible Spending Accounts for full-time, eligible employees
* 401k
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
Business Development Manager NorthWest - Seattle, WA
Seattle, WA job
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED! LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!
We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!
Benefits:
* Medical, Dental, Vision, Life and AD&D
* Health savings account
* 401k Retirement Plan
* Wellness Program
* Employee assistance program
Salary: $90,000.00 - $125,000.00 annually.
Who We Are:
LAZ Parking is one of the largest and fastest-growing parking and mobility companies in the United States. We're more than just parking-we're transforming mobility, transportation, and urban living. At LAZ, we believe in creating opportunities for our team members and delivering exceptional service to our clients and customers.
The Spirit of the Position:
As a Business Development Manager, you will play a key role in driving growth across the Northwest region. You'll identify new business opportunities, build relationships with potential clients, and support strategic initiatives that expand LAZ's footprint in parking, transportation, and mobility services.
Responsibilities:
Significant time spent "in the field" to develop and nurture relationships. This is NOT a remote or work from home position. Identify and pursue new business opportunities in parking, transportation, and mobility sectors. Conduct market research and competitive analysis to support strategic growth. Develop and maintain relationships with property owners, developers, municipalities, and other stakeholders. Collaborate with internal teams to prepare proposals, presentations, and RFP responses. Track and report on sales activity, pipeline development, and performance metrics. Build and maintain strong relationships within key industry associations to enhance brand visibility, identify partnership opportunities, and stay informed on market trends Coordinate with internal teams to ensure appropriate representation at key industry events Additional related duties as assigned.
Experience:
* 2-4 years of experience in parking, transportation, or mobility industries strongly preferred. · Sales experience a plus but not required · Proven ability to build relationships · Strong communication, presentation, and negotiation skills. · Self-starter with a passion for growth and innovation. · Proven ability to work independently, take initiative, and deliver results with minimal supervision. · Familiarity with Office 365 Suite, Salesforce and sales reporting systems a plus
Skills:
* Ability to develop sales strategies, value/benefit analysis and return on investment analysis.
* Ability to seek improvement and create an environment of idea sharing and creative problem solving. Ability to be approachable and facilitate coaching conversations with employees and managers.
* Excellent teambuilding and interpersonal skills. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
* Ability to communicate professionally and effectively, both verbally and in writing.
* Excellent public speaking skills.
* Ability to network and cement client relationships.
* Ability to work independently and multi-task.
* Ability to communicate professionally and effectively with all levels of the organization.
* Ability to interpret policies, procedures, and standard business practices.
* Demonstrates a sense of urgency and timeliness.
Education:
* Bachelor's Degree business, Marketing, or related field preferred.
Physical Demands:
* Ability to lift, push and pull at least 10 pounds.
* Ability to stand and walk for a duration of 1-2 hours at a time.
* Ability to travel within the United States
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No questions in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
Maintenance Technician
Seattle, WA job
Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY!
At Gables, Taking Care of the Way You Live and work is at the heart of our company culture. By providing our signature service to residents, associates, investors, and surrounding communities we're able to make small differences that impact the greater good. We're committed to celebrating the uniqueness of our associates and identifying how that uniqueness translates to company success. Interested to find out how you can do your part?
The Role
Our Maintenance Technicians are resourceful learners who have a knack for solving mechanical challenges. From touch-up paint to plumbing and electrical repairs you approach obstacles head-on. You deliver a positive living experience for our residents by maintaining the community and taking care of the way they live with our “signature service”.
You Are…
Solution-driven and effective in managing HVAC repairs, plumbing/electrical installations, and general repairs throughout the community.
Flexible in your ability to serve on call on a rotational basis any 7 days of the week 52 weeks of the year.
Task-oriented and punctual, you're comfortable working through day-to-day tasks while meeting required deadlines for reoccurring community needs.
Experienced in building maintenance, unit inspections, preventative maintenance, and related trades.
Committed to the community's overall appearance and motivated to ensure that all vacant and occupied apartment homes are held to the Gables Standard.
Taking Care of the Way You Work
Competitive Pay/Benefits : health, vision, dental, and 401(k) with a company match. Paid holidays, tuition reimbursement, a fully paid six-week sabbatical program, and so much more!
Fit4Funds wellness program that encourages healthy habits to better your overall health and earn incentives through the rewards and associate recognition program.
Associate housing: Generous rental housing discount (varies by location)
Award-winning training program that supports career growth through associate development and additional certifications.
Gables Initiatives including but not limited to sustainability efforts, community volunteer events and Diversity Equity and Inclusion programs.
Compensation: $26-$29 hourly plus bonuses. Health and retirement benefits available.
An Equal Opportunity Employer - M/F/D/V.
If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!
Not ready to apply? Sign up for our job alerts to learn about future openings of interest by clicking the “my account” icon at the top of the page and selecting the job alerts option from the drop down.
Auto-ApplyCALL CENTER REPRESENTATIVE
Ace Parking Management, Inc. job in Bellevue, WA
Job Description
Compensation Range: $18.00-$20.00 / Hour
Schedule: Saturday & Sunday 5:30am - 2:00pm
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a call center representative, you'll have the opportunity to connect with a diverse group of individuals over the phone. Your primary focus will be providing exceptional customer service, answering inquiries, and resolving issues promptly. You'll work as part of a dynamic team, and your ability to communicate effectively and efficiently is essential. The position is in-person with a schedule of Sat/Sun 10:00 am - 6:00 pm. Other duties and responsibilities are embodied in our Company's core values as follows:
Accountability
Take ownership of customer inquiries and issues, ensuring prompt and effective resolution.
Keep accurate records of customer interactions and follow-up actions.
Adhere to call center policies, procedures, and quality standards.
Participate in ongoing training and development programs to improve skills and knowledge.
Family
Promote teamwork, cooperation, and mutual respect among call center staff.
Collaborate with team members and supervisors to share insights, best practices, and customer feedback.
Work together to achieve team and individual performance targets.
Celebrate achievements and milestones together as a team.
Exceptional Ace Service
Strive to deliver exceptional service experiences to customers on every call.
Handle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing product or service information.
Maintain a high level of parking knowledge to effectively assist customers.
Understand and address customer needs and concerns with empathy and professionalism.
Continuously seek ways to improve service quality and exceed customer expectations.
Communication
Communicate with customers in a clear, empathetic, and professional manner.
Collaborate with colleagues and supervisors to share insights and best practices.
Escalate complex issues to appropriate departments when necessary and follow up on resolutions.
Provide feedback on customer trends and issues to improve service.
Profitability
Record and maintain detailed and accurate customer information and interactions in the CRM system.
Identify opportunities to maximize revenue through customer retention.
Contribute to cost-effective operations by optimizing call handling processes.
Utilize resources efficiently to ensure profitability.
About YOU:
The ideal candidate is a great communicator, has excellent phone etiquette, and is dedicated to delivering top-notch customer service.
Your Qualifications:
High school diploma or equivalent; some college education preferred.
Previous customer service or call center experience is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Ability to handle high call volumes and stressful situations with patience and professionalism.
Proficiency in using CRM software and call center technology.
What We Can Offer You for All Your Hard Work:
Vacation/Sick for full-time and part-time employees
Holiday full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.
PARKING MANAGER - HOTEL
Ace Parking Management, Inc. job in Seattle, WA
Job Description
Compensation Range: $33.00 - $36.00 per hour + Bonus
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Ace. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations.
Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
Maintaining continual communication with property management, customers, and guests.
Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.
Handling call offs and assisting with scheduling when necessary.
Diagnosis and preventative care maintenance.
Accountability
The Parking Manager is responsible for ensuring the parking policies and procedures meet expectations and the management of team members including, being an integral part of the hiring, training, coaching and counseling processes, to ensure that performance standards are met.
Communication
Effective communication is vital for the Shift Manager role. They must maintain constant communication property management, site manager, customers, and guests.
Family
We consider our team and guests as part of our extended family. The Parking Manager should embody this core value by treating all individuals with respect, empathy, and courtesy, creating a warm and welcoming atmosphere.
Exceptional Service
Our commitment to exceptional service is non-negotiable. The Parking Manager must go above and beyond to exceed guest expectations, assisting with luggage, providing directions, and offering assistance whenever needed.
Profitability
While the Parking Manager's primary role is management, they should also be mindful of operational efficiency. The Parking Manager is responsible for overseeing many parts of a location's operation.
About YOU:
To work at our company, you should possess the following experience and attributes:
Bachelor's degree preferred, but not required.
One-year supervisory experience required.
Prior parking experience is a plus, but not required.
Must be willing to work a flexible schedule, and must be available to work weekends
Must have and maintain a valid driver's license.
Must be able to drive a manual transmission vehicle.
Possess excellent customer service skill.
Demonstrate exceptional oral and written communication skills.
Knowledge of and working skills in Microsoft Office Suite.
Ability to multi-task in a fast-paced working environment
Ability to work in a high-energy environment, handle multiple tasks, and work within time constraints.
What We Can Offer You for All Your Hard Work:
Compensation Range: $33.00 -$36.00 per hour + Bonus
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.
VALET - PART TIME
Ace Parking Management, Inc. job in Bellevue, WA
Compensation Range: $18.00-$19.00 an hour plus tips About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (Ace Parking. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following:
Accountability
* Promptly and safely park and retrieve vehicles following company policies and procedures.
* Maintain accurate records of parked vehicles and ensure keys are securely stored.
* Adhere to company policies and safety guidelines at all times.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Effectively communicate parking procedures and fees to guests.
* Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
* Coordinate with fellow team members to ensure efficient service delivery.
Family
* Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
* Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
* Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
* Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
* Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
* Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
Profitability
* Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
* Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
* Excellent communication and interpersonal skills.
* Strong sense of accountability and responsibility.
* Ability to work effectively in a team environment.
* Exceptional customer service skills.
* Reliable, friendly, and ability to create a lasting impression.
* Physical ability to move quickly and lift heavy items (up to 50 lbs.)
* Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $18.00-$19.00 an hour plus tips
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
LOT ATTENDANT - EVENTS
Ace Parking Management, Inc. job in Bellevue, WA
Job Description
Compensation: $20.00 - $22.00 per hour
at Meydenbauer Center
Part Time with availability for events on an on-call basis
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.
Accountability
Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
Assist with traffic control during peak hours.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on parking rates and payment options.
Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
Family
Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
Exceptional Service
Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Compensation Range: $20.00 - 22.00 per hour
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.
SUPERVISOR - COMMERCIAL
Ace Parking Management, Inc. job in Seattle, WA
Job Description
Compensation Range: $23.00 - $25.00 per hour
Schedule: Monday - Friday 2:00pm - 10:00pm
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client's facility in top shape. You will perform various job responsibilities, including those embodied by our company core values as follows.
Accountability
Supervise parking attendants and ensure that all duties are completed according to company standards.
Assist with implementing work schedules and assignments.
Oversee daily cash handling procedures and submit accurate reports of collections.
Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
Promote a culture of professionalism, accountability, and exceptional customer service among the team.
Accountable for the cleanliness and appearance of the parking area.
Contribute to the development and implementation of park policies and procedures
Profitability
Accountable for meeting or exceeding established performance targets.
Order and maintain a supply of necessary materials and equipment.
Exceptional Service
Ensure that all signage and markings are visible and clear for customers.
Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
Address customer inquiries and complaints in a prompt and professional manner.
Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
Inspect parks regularly to ensure they are clean, safe, and well-maintained.
Continuously seek ways to improve service quality and efficiency.
Communication
Regularly update upper management on operational challenges.
Foster clear and open communication within the team and with other departments.
Provide training to workers on safety regulations, equipment usage, and job duties.
Family
Promote teamwork, inclusion, and respect among all staff.
About YOU:
You'll have the opportunity to use your organizational and communication skills to ensure your team consistently meets goals and provides excellent service to visitors.
Your Qualifications:
High school diploma or GED.
1 year of supervisory experience.
Excellent communication and interpersonal abilities.
Physical ability to lift heavy items (50 lbs).
What We Can Offer You for All Your Hard Work:
Compensation Range: $23.00 - $25.00 Hourly Wage.
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.
VALET - GRAVEYARD
Ace Parking Management, Inc. job in Seattle, WA
Compensation: $22.00 - $23.00 per hour + Tips Schedule: 10:00pm - 6:30pm Days are flexible / negotiable About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The hours are 10pm - 7am, Monday - Wednesday (24 hours per week). The duties entail the following:
Accountability
* Promptly and safely park and retrieve vehicles following company policies and procedures.
* Maintain accurate records of parked vehicles and ensure keys are securely stored.
* Adhere to company policies and safety guidelines at all times.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Effectively communicate parking procedures and fees to guests.
* Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
* Coordinate with fellow team members to ensure efficient service delivery.
Family
* Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
* Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
* Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
* Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
* Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
* Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
Profitability
* Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
* Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
* High school diploma or GED.
* Excellent communication and interpersonal skills.
* Strong sense of accountability and responsibility.
* Ability to work effectively in a team environment.
* Exceptional customer service skills.
* Reliable, friendly, and ability to create a lasting impression.
* Physical ability to move quickly and lift heavy items (up to 50 lbs.)
* Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $22-$23 an hour plus tips
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
LOT ATTENDANT
Ace Parking Management, Inc. job in Bellevue, WA
Compensation: $19.00 - $21.00 / hourly wage About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.
Accountability
* Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
* Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
* Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
* Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
* Assist with traffic control during peak hours.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Provide clear directions and information on parking rates and payment options.
* Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
* Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
Family
* Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
Exceptional Service
* Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
* Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
* Offer exceptional service by going the extra mile to assist customers with their needs.
* Offer assistance with parking and directions as needed.
Profitability
* Maximize profitability by providing exceptional customer service.
* Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
* Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
* Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
* High school diploma or equivalent.
* Strong communication and interpersonal skills.
* Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $19.00 - 21.00 per hour
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
SUPERVISOR - COMMERCIAL
Ace Parking Management, Inc. job in Everett, WA
Compensation Range: $23.00 - $25.00 per hour Schedule: Monday - Friday 1:00pm - 9:00pm About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a supervisor, you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our client's facility in top shape. You will perform various job responsibilities, including those embodied by our company core values as follows.
Accountability
* Supervise parking attendants and ensure that all duties are completed according to company standards.
* Assist with implementing work schedules and assignments.
* Oversee daily cash handling procedures and submit accurate reports of collections.
* Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations.
* Promote a culture of professionalism, accountability, and exceptional customer service among the team.
* Accountable for the cleanliness and appearance of the parking area.
* Contribute to the development and implementation of park policies and procedures
Profitability
* Accountable for meeting or exceeding established performance targets.
* Order and maintain a supply of necessary materials and equipment.
Exceptional Service
* Ensure that all signage and markings are visible and clear for customers.
* Train and motivate staff to deliver excellent customer service, including assisting with parking, handling customer issues, and maintaining a clean and safe facility.
* Address customer inquiries and complaints in a prompt and professional manner.
* Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
* Inspect parks regularly to ensure they are clean, safe, and well-maintained.
* Continuously seek ways to improve service quality and efficiency.
Communication
* Regularly update upper management on operational challenges.
* Foster clear and open communication within the team and with other departments.
* Provide training to workers on safety regulations, equipment usage, and job duties.
Family
* Promote teamwork, inclusion, and respect among all staff.
About YOU:
You'll have the opportunity to use your organizational and communication skills to ensure your team consistently meets goals and provides excellent service to visitors.
Your Qualifications:
* High school diploma or GED.
* 1 year of supervisory experience.
* Excellent communication and interpersonal abilities.
* Physical ability to lift heavy items (50 lbs).
What We Can Offer You for All Your Hard Work:
* Compensation Range: $23.00 - $25.00 Hourly Wage.
* Medical, dental, vision, life insurance coverage for full-time, eligible employees.
* Flexible Spending Accounts for full-time, eligible employees
* 401k
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
VALET
Ace Parking Management, Inc. job in Seattle, WA
Compensation Range: $20.76 - $21.50 an hour plus tips About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (Ace Parking. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following:
Accountability
* Promptly and safely park and retrieve vehicles following company policies and procedures.
* Maintain accurate records of parked vehicles and ensure keys are securely stored.
* Adhere to company policies and safety guidelines at all times.
Communication
* Greet guests warmly and professionally, establishing a positive first impression.
* Effectively communicate parking procedures and fees to guests.
* Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
* Coordinate with fellow team members to ensure efficient service delivery.
Family
* Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
* Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
* Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
* Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
* Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
* Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
Profitability
* Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
* Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
* Excellent communication and interpersonal skills.
* Strong sense of accountability and responsibility.
* Ability to work effectively in a team environment.
* Exceptional customer service skills.
* Reliable, friendly, and ability to create a lasting impression.
* Physical ability to move quickly and lift heavy items (up to 50 lbs.)
* Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
* Compensation Range: $20.73 - $21.50 an hour plus tips
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
LOT ATTENDANT - PART TIME
Ace Parking Management, Inc. job in Everett, WA
Job Description
Compensation: $19.00 - $20.50 Per Hour
Weekends Only
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a lot attendant, you will get to greet and help customers and work in a fast-paced and dynamic environment. You'll be responsible for the smooth running of our parking lot, ensuring that vehicles are parked correctly and safely, and providing excellent customer service to all patrons.
Accountability
Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
Assist with traffic control during peak hours.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on parking rates and payment options.
Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
Family
Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
Exceptional Service
Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Compensation Range: $19.00 - $20.50 per hour
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.
VALET - PART TIME
Ace Parking Management, Inc. job in Woodinville, WA
Job Description
Compensation: $18.00 - $19.00 Per Hour
AM Schedule: Monday - Thursday: 6:00am - 2:30pm
PM Schedule: Monday - Thursday: 2:30pm - 11:00pm
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (Ace Parking. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
At Ace, we are committed to our core values of accountability, communication, family, exceptional service, and profitability. We believe that by embracing these values, we can create a positive and thriving work environment while delivering the highest level of service to our guests. As such, we seek individuals who can contribute directly to our commitment to delivering top-notch customer service and enhancing the profitability of our operations. The duties entail the following:
Accountability
Promptly and safely park and retrieve vehicles following company policies and procedures.
Maintain accurate records of parked vehicles and ensure keys are securely stored.
Adhere to company policies and safety guidelines at all times.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Effectively communicate parking procedures and fees to guests.
Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner.
Coordinate with fellow team members to ensure efficient service delivery.
Family
Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns.
Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations.
Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash.
Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
Profitability
Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
Report any maintenance issues or equipment malfunctions promptly to minimize downtime.
About YOU:
To work at our company, you should possess the following experience and attributes:
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliable, friendly, and ability to create a lasting impression.
Physical ability to move quickly and lift heavy items (up to 50 lbs.)
Previous valet or customer service experience is a plus.
What We Can Offer You for All Your Hard Work:
Compensation Range: $18-$20 an hour plus tips
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email:
*****************************
describing the accommodation.