Post job

ACG jobs - 78 jobs

  • IT Support Specialist - Connectivity Support (Remote - Some Travel)

    Blue Star Partners 4.5company rating

    Remote or Los Angeles, CA job

    Job Title: IT Support Specialist - Connectivity Support Work Type: Primarily Remote - Some travel to sites as needed Location: MUST be local to one of the following: Seattle, Portland, Los Angeles, Phoenix, Detroit, Indianapolis, Charlotte Period: Appx. 6 months starting 09/09/2024 - potential for extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $35 - $40/hr Contract Type: W2 only Scope of Services: The IT Support Specialist - Connectivity Support position will perform duties virtually and onsite at customer locations to support the implementation of POC Link cloud server and perform software upgrades with our ID NOW™ instrumentation. Instrumentation may be deployed in hospitals, laboratories, clinics, schools, long-term care facilities, pharmacies, and other clinical and non-clinical settings. Support will include utilization and advising customers on the intended use and the business impact of adoption or integration of POC Link, as well as answering questions and sharing best practices on use of solutions in various settings. Ability to perform preliminary troubleshooting is also required as part of this role. Position will monitor and report customer practices and testing locations as well as report key learnings. Tracking of customer testing locations and tracking installation status is also required. Role, Responsibilities, and Deliverables: Monitor e-mail, web and phone intake channels to respond to customer inquiries Answer product related questions including implementation and troubleshooting Capture of data for customer interactions and performed tasks in customer relationship management (CRM) system Identify needs which require further consultation with customer; escalating complex questions and issues to the Technical Services or Technical Consultant and Management teams as required Education & Experience: Associates degree in IT-related fields Minimum of 3 years of experience Competent in computer operation including Microsoft Teams, Word, Excel, PowerPoint, and Outlook in addition to PDF files Competent in cloud network and server utilization practices Proficient in cybersecurity practices Familiar with common firewall resolution practices Competent in routers, switches, ethernet ports, and Wi-Fi bridges configuration Familiar and understands most routing protocols with WAN/LAN networks and TCP/ICP Infrastructure Ability to work with a diverse team on multiple tasks as an individual contributor in a fast-paced, changing environment is critical Ability to leverage and/or engage others to accomplish tasks and projects Multitasks, prioritizes and meets deadlines in a timely manner General understanding of sales, customer service and consulting functions Strong organizational and follow up skills Excellent verbal and written communication skills and attention to detail Demonstrated ability to carry out assignments with minimal guidance in an accurate, dependable manner Familiarity with Salesforce CRM Previous experience in medical facilities, with customer facing support
    $35-40 hourly 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Renewals Associate

    Marco 4.5company rating

    Remote job

    The Renewals Associate is responsible for facilitating accurate, timely and quality transactions of all renewal products and solutions that contribute to a high level of client satisfaction. The Renewals Associate will help develop competencies, support corporate initiatives and philosophies. Through teaming, the Renewals Associate will provide superior service and support to the client. ESSENTIAL FUNCTIONS: Monitoring execution of renewal timeline. Assisting and collaborating with the internal clients effectively and efficiently to complete renewal activities including, but not limited to, product inquiry, quote preparation and order processing. Facilitating renewals, including gathering data from multiple sources to accurately and proactively create quotes up to 90 days prior to expiration. Validating quotes for accuracy, including special pricing from vendors and designated gross margin targets. Maintaining accurate and complete documentation within Salesforce opportunities/cases and Sell, making sure required fields are completed and vendor quotes are attached. Building standard work (reviewing and revising as necessary). Consulting with internal teams to enhance workflow within sales tools. Identifying strategies to garner takeover renewals. Developing and executing strategy on acquisition renewals. Collaborating with Client Retention Manager and other Marco leadership on strategic initiatives. Develop and maintain in-depth knowledge of company products and services, Marco sales processes, markets, trends, competitors, and clients to maximize efficiency and effectiveness. Support Marco's commitment to total client satisfaction through active participation in the Corrective Action Request (CAR) process including prompt research and resolution. QUALIFICATIONS: Associate's degree and two years of relevant experience; or equivalent combination of education and experience. REQUIRED SKILLS: Natural aptitude for outcome-based reasoning. Demonstrate excellent verbal and written communication skills with internal and external clients. Self-starter, ability to plan and implement sales strategy with limited supervision. Ability to thrive in a competitive, goal-driven environment. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. Ability to prioritize responsibilities and to operate with changing priorities. Demonstrate ability to work effectively and professional with all types of people and situations. Demonstrates a strong attention to detail to ensure accuracy and quality. Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes. Pay Range: $18.76 - $27.20 hourly + bonus opportunity The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
    $18.8-27.2 hourly 14h ago
  • Senior Product Designer - Institutional Custody

    Ava 4.5company rating

    Remote job

    Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. Are you a Senior Product Designer who loves turning complex problems into beautifully simple experiences? If so, Ava Labs is seeking a talented, collaborative Senior Product designer to lead end-to-end experience design for Fortary, our next-generation institutional digital asset custody platform. As part of the Ava Labs Product Design team, you'll shape intuitive, secure, and scalable products while partnering closely with Product, Engineering, and Design. If you're energized by research-driven design, rapid prototyping, and solving novel challenges in the crypto ecosystem, we'd love to meet you. What You'll Do Lead Product Design for Fortary, an institutional-grade digital asset custody platform. Collaborate with Product, Engineering, and Design to craft intuitive, user-centric experiences. Conduct user research, uncover insights, and translate findings into clear problem definitions and innovative solutions. Design and deliver system components, rapid prototypes, and polished UI/UX flows. Be able to independently own and build scalable design systems with front-end developers in mind. Design & deliver system components, rapid prototyping, and polished UI/UX. Own end-to-end user journeys - from concept to launch - ensuring simplicity, clarity, and elegance. Drive ideation and explore new design directions with cross-functional partners. Participate in design critiques, contributing constructive feedback and elevating team standards. Plan and coordinate product testing programs for internal and external stakeholders. What You'll Bring 5+ years of professional product design experience. Ability to thrive in a fast-paced, start-up environment with an emphasis on rapid iteration. A passion for simplifying complex workflows into exceptional user experiences. Deep understanding of UX/UI best practices for iOS, Android, and Web. Pixel-perfect visual design skills and high attention to detail. Expertise in Figma, including component systems and prototyping. Strong communication skills and the ability to articulate design decisions clearly. Experience building and contributing to scalable design systems. A collaborative, low-ego approach with a positive, growth-oriented mindset. A portfolio demonstrating a strong design process and polished end-to-end product work. Working knowledge of cryptocurrencies and blockchain technologies (hands-on on-chain experience is a plus). Experience designing B2B or B2B2C applications. Bonus: familiarity with front-end development. Salary Range: $153,006 to $191,257 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.) #LI-Remote #LI-RP1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
    $153k-191.3k yearly Auto-Apply 5d ago
  • Senior Technical Product Manager - AvaCloud

    Ava 4.5company rating

    Remote job

    Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. Join the AvaCloud team at Ava Labs as a Senior Technical Product Manager. AvaCloud is revolutionizing how businesses launch, manage, and scale using Avalanche L1s and web3 technologies, making blockchain simple, powerful, and accessible. We've already empowered leading organizations like J.P. Morgan Kinexys, FIFE, and Nexon's MapleStory to bring innovative products to market, and we're just getting started. In this pivotal role, you will be instrumental in shaping the strategy, execution, and growth of the AvaCloud product suite. This involves navigating the rapidly evolving blockchain ecosystem to identify trends and opportunities that AvaCloud can address. Success requires confronting challenges directly, continuously seeking feedback for personal and product improvement, and motivating your team with excitement and engagement around the problems being solved. WHAT YOU WILL DO Drive the strategy, design and execution of products within the AvaCloud suite of solutions. Collaborate with engineering, business development, marketing to establish a shared understanding of the product vision with impactful business outcomes. Research and dissect product markets and customers Identify market opportunities to build product vision and strategies Work closely with engineers and other cross-functional teams to manage product milestones and delivery Execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must WHAT YOU WILL BRING 7+ years of technical product management in fintech, blockchain or cryptocurrency businesses 2+ years managing day-to-day technical/design direction for large rapidly scaling systems and platforms A deep understanding of web3 infrastructure, explorers, bridges, defi platforms and traditional payments Experience driving B2B and or B2B2C software products and/or features through the full product life cycle Experience creating strategic roadmaps with internal collaborators (engineering, ux/ui, sales, customer support, finance and/or marketing) Experience leading product vision, go-to-market strategy, and design discussions Strong ability to interpret research/data and dissect industry trends Can easily translate technical concepts into non-technical terms and vice versa Experience working with and/or building developer tools including APIs and SDKs Management consulting background is a plus Nice to Haves Technical understanding of blockchains Engineering experience Start-up experience Salary Range: $155,904 to $194,880 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location. NYC metro candidates are required to be in office 2-3x/week, with exceptions.) #LI-Remote #LI-RP1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
    $155.9k-194.9k yearly Auto-Apply 60d+ ago
  • Remote Scribe - Ava Echo (Real-time Text Corrector)

    Ava 4.5company rating

    Remote or San Francisco, CA job

    $20/hr We want to radically improve how we humans communicate with each other. Our first step at Ava is to empower 450M deaf and hard-of-hearing people to live in a fully accessible world. Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner - deaf since age 2 - Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV. Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier. Job Description Calling All Prospective Scribes For Ava Echo! Note: Please leave a note if you have experience with deaf accents so we can expedite & stage your application. Our Scribe Team is currently scouting talent for our upcoming service, "Ava Echo." Learn more below! "Echo" aims to serve all users in the Deaf Community Scribes work remotely, alongside AI-generated text, to correct captions for Deaf & Hard of Hearing (DHH) users in real-time. Our pilot project, Echo , will focus specifically on correcting text for DHH users with Deaf Accents. Qualifications For Echo Scribes, applicants: -Should be a CODA (strongly preferred) or have experience with spoken deaf accents -Must have a strong, demonstrated capacity to comprehend various spoken accents in English -Preferably have experience with ASL or various deaf dialects -Preferably have experience in the helping professions with proximity to DHH community *Please only apply if you possess the qualifications above Scribes at Ava: - Work from home 5-15 hrs/week, 1h-2h sessions at a time, primarily ~6AM-6PM PST - Are always on-time for our missions and are quite communicative & reactive - Are flexible and truly excited to be making the world a better place You could join the Scribe team if: 1) You type quickly and accurately on your keyboard. (Test how many wpm you type here: ****************************************** 2) You are savvy with technology and familiar using computers. 3) You have worked remotely before (6+ months), have a good Wifi connection and a quiet workspace 4) You are used to proactive and clear communication with people 5) You are a reliable person: if you commit to a time to Scribe, a deaf/hard-of-hearing Ava user counts on you! We will consider you priority if: A) You have experience in the following: transcription of audio, translation, subtitling, proofreading, captioning. B) Are happy to train ~4 hours to become a Scribe, to start and are happy to begin training with a few hours a week. So make sure to mention this along with your qualifications! Additional Information Interested? Please include the answers to the following questions in your cover letter with your application. What's the best word per minute (wpm) and accuracy percentage you scored on this typing test (3 tries max)? ***************************************** Are you available Mon-Fri 6AM-6PM PST? How many hours would you be available to work with us next week? Have you ever worked remotely for 6-months or more? How did you like it? Have you ever done transcription work before? If so, for what company and for how long? Write 10 adjectives that best describe you socially and professionally. What's the latest book you've read and your favorite thing about it? What's your favorite digital tool and why? Roughly how many meetings have you had to reschedule in the last 3 months? (We're not at 0 ourselves :)) Why are you interested in working for Ava? How did you hear about us? (article, friend, job site, etc.) All your information will be kept confidential according to EEO guidelines. *Note: Please read the listing thoroughly & answer all the questions listed. Applications without answers will be automatically rejected.
    $20 hourly 60d+ ago
  • Rapid Resolution Specialist (Tier 1 IT Help Desk)

    Marco 4.5company rating

    Remote job

    The Rapid Resolution Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will be responsible for determining problem severity, performing basic remediation, and assigning service requests to appropriate resources. ESSENTIAL FUNCTIONS: Respond to client calls, client emails, system alerts and other correspondence in an appropriate and timely manner. Participate as a primary resource within the inbound calling contact center for Managed IT clients. Determine problem severity, establish priorities, and assign service request to the appropriate resource. Accurately and promptly log client problem information and create a service request. Provide prompt communications to clients (internal and external) on detailed status information and estimated resolution times for issues. Remediate support requests for move/add/change type work. Troubleshooting and remediate support requests for basic and intermediate break/fix type work. Verify systems and applications functionality to identify proper resources to assign for resolution. Verify and maintain client contact and database information. Participate in best practices and follow operations procedures to create efficiencies. Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the employee handbook. EDUCATION AND EXPERIENCE: High School diploma and two years of relevant experience or an Associate's degree; or equivalent combination of education and experience. Previous IT experience preferred. REQUIRED SKILLS: Proficiency with business collaboration tools including MS Office applications, Outlook and company specific programs. Solid customer service abilities including telephone skills. Excellent verbal and written communication with internal and external clients. Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities. Ability to gather and analyze information. Performs work with accuracy and thoroughness. Excellent follow through to see tasks through completion. Function collaboratively as part of a fast-paced, client orientated team. Pay Range: $19.94 - $29.92 hourly + bonus The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
    $19.9-29.9 hourly 14h ago
  • Business Automation Consultant

    Marco 4.5company rating

    Remote job

    As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Create strategic roadmaps and recommendations for process optimization and automation that align with clients' long-term business objectives. Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation. Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions. Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. ESSENTIAL FUNCTIONS: Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus. 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies. REQUIRED SKILLS: Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms. Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels. Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps. Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies. Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus. Strong instructional design skills and familiarity with LMS platforms. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $107,701 - $172,322 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
    $107.7k-172.3k yearly 14h ago
  • Senior Software Engineer, Institutional Custody

    Ava 4.5company rating

    Remote job

    Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. We are looking for a Senior Software Engineer to join our Crypto Custody team. Our team is responsible for designing, developing, and scaling secure, high-performance blockchain and crypto wallet products for Ava Labs and our ecosystem partners. This role is an integral part of our technical leadership group-pioneering cutting-edge solutions, building modular and scalable crypto wallet infrastructures, and ensuring the highest standards of security. Innovate & Architect: Design, develop, and maintain crypto wallet systems using TypeScript, Node, & REST API, & Go. Pushing to advance the client application experience Architect modular, scalable backend systems with an unwavering commitment to security and performance Collaborate Across Teams: Work closely with Partners to optimize configurations and setups for Ava Labs products Provide technical guidance across Business Development, Product, Security, Finance, and Engineering teams Drive Product Advancements: Assess opportunities and recommend solutions tailored to client needs Establish architectures and systems that ensure mass adoption of Ava Labs products while maintaining top-tier security Exhibit Extreme Ownership: Demonstrate an independent, driven mindset that thrives on taking initiative without being micromanaged Take full responsibility for delivering high-quality, secure backend solutions while continuously embracing challenges, learning, and pushing boundaries to drive product excellence WHAT YOU WILL BRING API & data ownership: designed/operated REST APIs, modeled data (Postgres/SQLite), and built real-time features (WebSockets/webhooks) with strong DX and documentation. Infrastructure Exposure (Basic Kubernetes (K8), Docker, CI/CD, Cloudflare) Experience with Github Actions, as well as developing microservices architecture Security-first mindset: collaborate effectively with Security/Compliance; manage secrets; build auditability and observability into the product. Prior senior-level engineering experience in a blockchain, DeFi, or crypto organization Deep understanding of both UTXO and account models, state management, consensus mechanisms 5+ years of hands-on engineering experience delivering features across Backend and Fullstack (TypeScript/Node) Leadership & Independence: A self-driven, independent mindset with extreme ownership over your work and outcomes Thrive in an environment where you are empowered to take initiative and work autonomously without being micromanaged Excellent problem-solving skills and a proactive approach to overcoming technical challenges Customer Focus: A user-centric approach to designing and launching high-quality products that fuel the growth of the crypto economy Proven ability to empathize with customer challenges and translate those insights into actionable development priorities NICE TO HAVE Experience or familiarity integrating services with Go Familiarity with multi-party computation (MPC) protocols Familiarity with React Salary Range: $158,440 to $198,050 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location. NYC metro candidates are required to be in office 2-3x/week (with exceptions)). #LI-Remote #LI-MM1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
    $158.4k-198.1k yearly Auto-Apply 39d ago
  • Senior Director of Field Service Operations

    Marco 4.5company rating

    Remote job

    /OBJECTIVE The Sr. Director of Field Service Operations is responsible for providing the leadership, management, and vision necessary to ensure that the Copier Service, Install, PMO and Shred Divisions has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The Sr. Director of Field Service Operations is responsible for providing strategic leadership for the department and by working with the Executive Management team to establish long-range goals, strategies, plans and policies. The Sr. Director of Field Service Operations is also responsible for directing, planning, budgeting, and leading the company's Field Services division to ensure they are a profitable contributor to the business. ESSENTIAL FUNCTIONS ▪Exemplify Marco's vision, mission and values and Gold Standard culture. ▪Drive the Field Services division to meet and exceed sales, profitability, and business goals to achieve long-term, sustainable EBIDTA. ▪Collaborate with the Executive Leadership team to maximize operating leverage and create enterprise value. ▪Administer and control the Field Services division P&L and expense budget to contribute to a cost-effective operation. ▪Actively participate in the development of the company's strategic plan by identifying divisional initiatives. Oversee and drive achievement of initiatives and goals. ▪Identify and present solutions to ensure that divisional solutions and capabilities are responsive to the needs of the company's growth and changing objectives. ▪Provide management, direction and mentorship to Field Services division leadership and personnel. ▪Recruit, attract and retain key personnel. ▪Plan and control development, training, and certification attainment for the Field Services division to ensure that they are consistent with and supportive of the business needs of the company. ▪Keep abreast of state-of-the-art industry developments through attendance at trade and professional meetings and seminars, trade shows, literature, and other educational activities. ▪Demonstrate leadership by presenting a positive example, establishing high standards, holding people accountable and maintaining the highest standards of honesty and integrity. ▪Appropriately represent Marco in organizational relationships with clients, suppliers, competitors, bankers, government agencies, professional societies, and similar groups. ▪Work with Copier Service, Install, Help Desk, Dispatch, PMO and Shred divisions to ensure KPI's are met. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪ Perform other related duties as assigned. QUALIFICATIONS Education and Experience - Bachelor's degree or equivalent 10 years+ of industry experience. Licenses and Certifications - Valid Driver's License, proof of personal insurance and an acceptable driving record. REQUIRED SKILLS 1.Strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus. 2.Extensive knowledge of IT subjects including proficiency with business collaboration tools such as MS Office applications and Outlook. 3.Excellent communication and presentation skills. 4.Function as a good educator who is trustworthy and willing to share information and serve as a mentor. 5.Excellent negotiation skills. 6.Energetic, forward-thinking, and creative. 7.Highly decisive possessing a “big picture” perspective. 8.Treat people with respect, work with integrity and ethically and uphold organizational values.
    $82k-114k yearly est. 14h ago
  • Sales Enablement Specialist

    Marco 4.5company rating

    Remote job

    The Sales Enablement Specialist is responsible for designing and delivering scalable learning programs that enhance seller readiness, accelerate onboarding, and support ongoing skill development. This role oversees the structure and content of enablement tracks aligned to each stage of the sales funnel, ensuring sales teams are equipped with the tools, knowledge, and training needed to achieve performance goals. In close partnership with Sales Operations, Product Marketing, and Go-to-Market leadership, the Enablement Program Manager transforms strategic initiatives into impactful, repeatable learning experiences that drive sales effectiveness. ESSENTIAL FUNCTIONS: Develop and lead comprehensive onboarding programs tailored to sales roles and segments, ensuring new hires ramp quickly and effectively. Design and implement structured enablement pathways focused on product knowledge, objection handling, and execution of sales plays. Maintain a strategic content calendar that aligns with product launches, sales initiatives, and tool rollouts to ensure timely readiness. Facilitate engaging training experiences through live sessions, on-demand modules, certifications, and interactive workshops. Collaborate with the Sales Enablement Lead to assess performance metrics and identify skill gaps, driving targeted coaching interventions. Manage the Learning Management System (LMS) including course setup, user tracking, and performance reporting to measure enablement impact. Translate business strategies into actionable enablement programs, incorporating reinforcement plans to drive long-term behavior change. Continuously improve training programs by gathering feedback from sales reps and District Sales Managers (DSMs), ensuring relevance and effectiveness. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelors Degree in one of the following: Business Administration, Marketing, Communications 3-5 years of experience in Sales Enablement, Sales Training or GTM Program Management PMP, Agile or other project certifications preferred. REQUIRED SKILLS: Strong instructional design skills and familiarity with LMS platforms Excellent project management skills and attention to detail Understanding B2B sales cycles and role of enablement in revenue acceleration Strong collaboration and communication skills Experience working with sales leaders, and sales technology stacks. Pay Range: $67,287 - $104,295 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
    $32k-50k yearly est. 14h ago
  • Training Specialist: Customer Care Center (Remote Contract-to-Hire)

    Blue Star Partners LLC 4.5company rating

    Remote or Merrillville, IN job

    Job Description Job Title: Customer Care Center Trainer Duration: 1-Year Contract (Temp-to-Hire) Pay Rate: $29.00 - $40.00/hr (W2 only) Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship Position Overview We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures. The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning. Key Responsibilities Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning). Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards. Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations. Conduct one-on-one coaching sessions, assessments, and on-the-job training activities. Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions. Maintain accurate training records for all CCC employees. Continuously improve training programs using participant feedback and performance metrics. Support the development of job aids, call scripts, and process documentation. Manage classroom engagement, address distractions, and resolve technical issues during training sessions. Participate in training needs analysis to address performance gaps. Required Qualifications High School Diploma or equivalent. Minimum 3 years of training or facilitation experience. Strong verbal, written, and interpersonal communication skills. Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams. Knowledge of adult learning and behavior change methods. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Strong problem-solving skills with the ability to recommend and implement training solutions. Ability to travel as needed. Preferred Qualifications Bachelor's degree in Communications or related field. Course design and development experience. Familiarity with e-learning software such as Adobe Captivate. Professional training certification.
    $29-40 hourly 12d ago
  • Scotch & Soda Stylist (Sales Associate Part Time)

    Bluestar Alliance LLC 4.5company rating

    West Palm Beach, FL job

    Stylist (Sales Associate) Part Time Are you an enthusiastic, motivated individual looking for a unique opportunity to demonstrate your sales skills? Scotch & Soda is seeking a dedicated sales associate or, as we say, stylist, to join our team and share our passion for quality fashion. If you have a keen eye for fashion and a great customer service attitude, we would love to hear from you! To be successful in this role, you must have a minimum of one year of customer service experience and a great knowledge of fashion trends. You must also have excellent communication and interpersonal skills, be highly motivated and have a natural flair for sales. Additionally, you must be able to work well in a fast-paced environment and be able to quickly adapt to changing conditions. This is an exciting opportunity to join a forward-thinking, customer-focused team in delivering an exceptional experience for our customers. If you feel you have the necessary skills and experience, we would love to hear from you! Responsibilities: Greet customers in a friendly and professional manner Provide knowledgeable and enthusiastic sales advice to customers Assist customers in finding the right products to meet their needs Process payments and maintain accurate records of transactions Monitor stock levels and replenish as needed Ensure the store is kept clean and presentable Assist in visual merchandising to ensure the store looks attractive Monitor customer trends and feedback to inform management decisions Provide exemplary customer service to ensure customer satisfaction Work as part of a team to ensure the store runs smoothly Ensure compliance with all company rules, policies, and procedures Qualifications: High School/Secondary School Diploma or equivalent 1+ year work experience Ability to understand direction and communicate in English Ability to establish and maintain effective working relationships with co-workers and management staff Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time At least 18 years of age ABOUT SCOTCH & SODA Founded in Amsterdam, we at Scotch & Soda celebrate the FREE SPIRIT OF AMSTERDAM. We are relentlessly optimistic and committed to individuality, authenticity and your self-realization. This allows us to create something unique - an attitude that is not only reflected in our designs. The Scotch & Soda collection includes men's, women's and children's fashion, denim, eyewear, fragrances and accessories. We are expanding worldwide with stores in the largest cities in Europe, North America, Asia, the Middle East, Africa and Australia - and would be delighted if you would join us on this journey.
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Blue Star Partners LLC 4.5company rating

    Orlando, FL job

    Job Description Job Title: Medical Billing Specialist Period: 07/12/2024 to 12/16/2024 - possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $23-$25/hour Contract Type: W-2 Scope of Services: The Medical Billing Specialist is a pivotal member of our team, ensuring that the company meets its monthly financial goals. This role requires a diverse skill set and competencies to effectively communicate, negotiate, analyze, and resolve issues with payers and patients while adhering to HIPAA and PHI regulatory requirements. Role, Responsibilities, and Deliverables: Assure compliance with HIPAA, PHI regulatory, and related policies and practices throughout all phases of client information processing. Report any compliance issues to the Director of Operations promptly. Coordinate the insurance verification process and ensure clients understand their co-pay responsibilities. Follow up as necessary to facilitate the collection of co-pays. Gather credit card or other payment processing information from clients as necessary and enter it into the system for payment processing. Manage the entry of client information into the computer system in a timely manner. Contact referral sources, customers, and/or clients to obtain missing information needed to set up clients for service, ensuring accuracy and completeness. Confirm all sales orders in the system and ensure that all required documentation (e.g., proof of delivery, signed prescriptions, signed acknowledgment forms) is on file before submitting claims for payment. Follow up on missing sales orders and reconcile billing questions regularly until payment status is complete. Submit claims (electronic and paper) to payers in a timely manner. Correct and resubmit front-end and back-end rejected claims as needed. Ensure all cash is posted to the correct account promptly. Follow up and collect payments due to the organization by generating invoices and following up with clients and/or payers. Stay updated on current regulatory guidelines and reimbursement information to ensure accurate billing and reimbursement. Perform other duties/projects as assigned by management, including customer service support, processing, resolving, and logging customer inquiries. Key Skills and Competencies: Attention to detail, ensuring accuracy in all tasks. Excellent communication and listening skills. Proficient in documenting accounts with detail and critical thinking. Ability to read an explanation of benefits (EOB). Strong analytical skills for effective collections management. Familiarity with various tools and systems used in medical billing. Proven problem-solving skills to overcome challenges in the billing process. Exceptional customer service skills to maintain positive relationships with customers and payers. Effective time management to prioritize tasks and meet deadlines. Excellent attendance record. Education & Experience: Minimum of 2 years of experience in medical billing or a related field. Proficiency in medical billing software systems such as [insert specific software names]. Demonstrated understanding of HIPAA and PHI regulatory requirements. Experience in coordinating insurance verification processes and managing co-pay collections. Proven track record of accurately entering and managing client information in computer systems. Familiarity with claim submission processes and experience in correcting and resubmitting rejected claims. Strong communication skills with the ability to effectively interact with clients, payers, and internal teams. Prior experience in handling customer inquiries and providing excellent customer service. Ability to work independently and as part of a team in a fast-paced environment. Previous training or certification in medical billing or a related field is a plus.
    $23-25 hourly 15d ago
  • Informatica + Sage 500 ERP Integration Consultant (Part Time)

    Blue Star Partners LLC 4.5company rating

    Remote or Columbus, OH job

    Job Description Contract Type: Part-Time, Ad Hoc Contract Length: 80 hours total We are seeking 1-2 experienced consultants to provide part-time, ad hoc support for a client's internal team working on data integration between Informatica and Sage 500 ERP. This fully remote engagement is ideal for professionals with hands-on experience in both platforms who can provide targeted technical assistance as integration needs arise. The contract is approximately 80 total hours, with flexible scheduling. Responsibilities: Provide on-demand technical support and consultation to the client's internal team. Guide and assist in project-based integration work involving Informatica and Sage 500 ERP. Help troubleshoot and resolve issues related to data extraction, transformation, and loading between systems. Collaborate with internal team members to clarify integration requirements and validate functionality. Offer best practices for optimizing data flows and managing connectivity between Informatica and Sage 500. Qualifications: 5+ years of experience with Informatica PowerCenter or similar ETL tools. Hands-on experience with Sage 500 ERP integration or support. Strong problem-solving skills and comfort working independently on short-term projects. Ability to advise and guide internal teams without requiring full-time involvement. Excellent communication and collaboration skills in remote environments. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted. U.S.-based candidates only. No visa sponsorships or C2C arrangements accepted.
    $78k-97k yearly est. 27d ago
  • Staff Protocol Engineer, EVM

    Ava 4.5company rating

    Remote job

    Applicant Privacy Notice Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world's assets on one open, programmable blockchain platform. We are looking for a Staff Engineer to join our Platform Engineering Group. This team is responsible for maintaining and advancing the EVM for the Avalanche blockchain and its ecosystem. WHAT YOU WILL DO Maintain and advance Avalanche's EVM-compatible chains. Design and implement paradigm-shifting extensions on top of vanilla EVMs, without breaking ecosystem compatibility. Here are some specific examples of projects you will contribute to: libevm (repo): the EVM as a library; a backwards-compatible fork of geth with injectable configuration directives to minimise merge conflicts. Streaming Asynchronous Execution (spec / talk / repo): decoupled consensus and execution, allowing for always-on, concurrent execution without forced dormancy. WHAT MAKES YOU A GOOD FIT A self-starter with insatiable curiosity, combined with being comfortable diving into someone else's code to understand how it works. You treat the code as the source of truth and are able to discern nuances from there. Meticulous attention to detail and an appreciation for clean, maintainable code. You create software as much for the end user as for the love of the craft. You feel at home in a hacker culture. You believe that creativity is not just limited to the arts. You understand the rules of the system primarily so you can bend them. WHAT YOU WILL BRING Highly proficient in Golang; the language and its primitives are second-nature to you, and you are comfortable mentoring others. Independent Solidity experience; you are comfortable deploying a smart contract to production. Deep knowledge of the life of an EVM transaction, from wallet to opcode. Demonstrable experience with geth internals are a bonus. Salary Range: $253,479 to $269,321 ( **This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location. NYC metro candidates are required to be in office 2-3x/week, with exceptions.) #LI-Remote #LI-DS1 WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we're proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
    $80k-121k yearly est. Auto-Apply 37d ago
  • Entry-Level Charity Event Associate

    Blue Star Executives 4.5company rating

    Brandon, FL job

    Our company, Blue Star, is a purpose-driven organization committed to uplifting and supporting children and families in times of profound need and is seeking a compassionate, detail-oriented Entry-Level Charity Event Associate to join our dedicated team. This organization provides essential assistance to families facing significant personal and financial hardships, helping to alleviate the practical burdens that often accompany life-altering circumstances. Through support with vital expenses such as travel, specialized care, and daily living needs, the organization empowers caregivers to focus fully on the well-being and recovery of their loved ones. As a key member of the team, the Entry-Level Charity Event Associate will contribute directly to the success of fundraising events that generate critical resources and elevate community awareness. These events are more than just fundraisers, they are opportunities to inspire, to build networks of compassion, and to extend a lifeline to those navigating extraordinary challenges. The ideal candidate for the Entry-Level Charity Event Associate role is highly organized, mission-driven, and thrives in a fast-paced, collaborative environment. The Entry-Level Charity Event Associate brings strong interpersonal and communication skills, a proactive mindset, and a heartfelt commitment to making a meaningful difference in the lives of others. Through thoughtful event planning, meaningful donor engagement, and logistical coordination, the Entry-Level Charity Event Associate will help transform generosity into tangible impact. Entry-Level Charity Event Associate Key Responsibilities: Support the planning and execution of fundraising events, ensuring all logistical elements are handled efficiently Build and maintain relationships with donors, sponsors, and community partners to enhance event impact Represent the organization at events, engaging directly with attendees to promote its mission and fundraising goals Track and manage event-related tasks, timelines, and communications to ensure seamless operations Provide a warm, inclusive, and supportive experience for all event participants, volunteers, and contributors Entry-Level Charity Event Associate Qualifications: High school diploma or equivalent Strong communication and organizational skills Excellent attention to detail with the ability to manage multiple priorities simultaneously Deep empathy and commitment to supporting children and families in need Previous experience in event coordination or nonprofit initiatives preferred Ability to work independently and as part of a collaborative team Energetic, compassionate, and mission-driven Job Type: Full-time Compensation Package: Commission pay Uncapped commission Schedule: Day shift Monday to Friday Weekends as needed Please note that this position is on-site and located in Tampa, Florida. Candidates must be able to work from our Tampa office and event locations. We are looking for individuals who are available to start immediately. Only apply if you are able to meet these requirements .
    $23k-33k yearly est. 60d+ ago
  • Retail Lead - Part Time

    Bluestar Alliance LLC 4.5company rating

    West Palm Beach, FL job

    Hurley Retail Lead To assist store management, as a member of the Hurley team, to achieve sales targets and ensure long-term business growth by providing premium customer service and maintaining store standards. Embrace and utilize customer service training principles Build deep connections to the customer using training principles Understand expectations and achieve targeted sales goals. Ensure 100% zone coverage Drive toward a high level of product expertise Understand and demonstrate an understanding of Retail standards (store attendance, conduct standards, Matter of Respect, etc.) Ensure daily restock is completed Ensure all merchandising standards are maintained Support other facets of the retail location (front of house, back of house, shipping and receiving, store opening and closing, customization, etc.) as business requires it Accountable for assuming all responsibilities of Store Manager's absence Responsible for partnering with Store Manager, internal and external partners to plan upcoming shipments, develop strategies and identify key business opportunities Ensure consistent planning and execution of product flow (markdowns, transitions, refill, etc.) Perform store opening and closing responsibilities Other duties as assigned Qualifications High School/Secondary School Diploma or equivalent 1+ year retail experience Ability to understand direction and communicate in English Ability to establish and maintain effective working relationships with co-workers and management staff Demonstrate a courteous and helpful attitude Must be able to manage personal time to accomplish multiple tasks in a fast-paced environment Must be able to work evenings, weekends and holidays as needed Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, lift 10 lbs, and stand for extended periods of time At least 18 years of age Our commitment doesn't stop with our customers. If you're up to the challenge of Hurley Retail, we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest products and apparel. We pride ourselves in providing a competitive compensation and benefits package. Join us and see what it means to be a part of the Hurley Retail experience! We're interested in learning more about you and appreciate you taking the time to apply online.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Service Coordinator - Print

    Marco 4.5company rating

    Remote job

    /OBJECTIVE The Service Coordinator is primarily responsible for providing exceptional customer service to our clients in an effort to ensure a high level of client satisfaction. The Service Coordinator is responsible for service schedules and technician allocation. They provide support by prioritizing incoming order requests, monitoring the work order board, coordinating installations, and ensuring order completion. ESSENTIAL FUNCTIONS ▪Manage all aspects of assigned dispatch board to ensure targeted service team utilization benchmarks and client project/service order target completion dates. ▪Answer client calls, emails, and correspondence in an appropriate and timely manner, and determine problem severity to establish priorities. Ensure prompt communications to clients (internal and external) on status information and estimated resolution times. ▪Proactively review and monitor the order board and email alerts to ensure timely and accurate client follow-up and resolution, proper process, and profitability. ▪Maintain assigned service team schedule, optimize change outcomes, and advise key stakeholders schedule status. ▪Provide support to Project Managers or Project Coordinators during development and implementation of project plans and timelines. ▪Prioritize and negotiate assignment of resources on project and professional service engagements. ▪Work closely with Service team for resource scheduling and to resolve disputed items or client concerns. ▪Work closely with Purchasing and Inside Sales teams to track product orders for installation. Regularly review open orders and follow up on outstanding items. ▪Develop and maintain relationships with internal and external clients. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience - An associate degree and 2 years of experience or equivalent experience. REQUIRED SKILLS 1.Proficiency with business collaboration tools such as MS Office applications and project management tools. 2.Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Must effectively listen to others. 3.Commitment - This is needed to see a project or task from start to finish. Must possess the ability to maintain the same energy and dedication throughout the project in an effort to learn, accomplish, and achieve despite difficulty, failure, and opposition. 4.Organization - Ability to use time, energy, and resources in an effective manner to achieve intended goals. 5.Relationships - Effective at building trust, finding common ground, having emotional empathy, and ultimately building good relationships with others. 6.Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. 7.Time Management - Ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. 8.Enthusiasm - Display excitement and a positive attitude towards work assignments, clients, and organization. 9.Flexibility - Adapt to changes in the work environment. Change approach or method to deal with difficult or unexpected situations while remaining calm. Have the ability to think quickly and articulate thoughts in an organized manner, even when unprepared. 10.Emotion Regulation - Ability to manage emotions, especially negative ones, to be able to think clearly and objectively, in turn to act accordingly. 11.Negotiation Skills - Ability to understand the other side's motivations with the goal to achieve a win-win resolution that is favorable, satisfies both sides, and maintains relationships for future interactions.
    $32k-39k yearly est. 14h ago
  • Senior Manager of Revenue Strategy - Print

    Marco 4.5company rating

    Remote job

    /OBJECTIVE The Senior Manager of Revenue Strategy - Print supports the growth and financial performance of the Print Business Unit by driving advanced deal strategy, financial alignment, and cross-functional collaboration. This role serves as a strategic partner to Sales, Strategic Renewals, Pricing, and General Managers to ensure deals, proposals, and renewals align with Business Unit (BU) goals and revenue targets. This position provides key operational redundancy for the Director of Revenue Operations as the team scales. ESSENTIAL FUNCTIONS - Support complex deal strategy and ensure financial alignment with Print BU margin and pricing expectations. - Partner with Sales, GMs, Strategic Renewals, and Quoting teams to align opportunity development, renewals, and proposal strategy. - Serve as a RevOps connection point for Sales Leaders and new sales employees regarding print processes, tools, renewal logic, and deal guidance. - Collaborate with Pricing, Finance, and Product to ensure deal structures and recommendations support profitability and growth. - Identify operational gaps and contribute to process improvements across the deal-to-order workflow. - Support the development and refinement of renewal logic, deal playbooks, and strategy frameworks. - Provide strategic and operational support to the Director of Revenue Operations - Print, ensuring continuity as the function grows. - Lead through influence across Sales, Renewals, Pricing, GMs, and cross-functional partners without direct-report responsibility. - Reinforce a collaborative, data-driven, and customer-value-focused culture across interactions. - Mentor and guide team members within Print Sales Operations when partnering on deal strategies or process improvements. - Lead cross-functional initiatives and support Region4 and other BU priorities as assigned. QUALIFICATIONS Education and Experience - Associate's degree and two years of relevant experience; or equivalent combination of education and experience. REQUIRED SKILLS 1. Financial acumen and preferred around copier/print industry and equipment leasing. 2. Demonstrates ability to use Excel and Salesforce (CRM). 3. Understanding of Copier/Print solution offerings including A3 and A4 solutions, Production Print, Wide Format solutions, Label Print solutions and Software solutions. 4. Natural aptitude for outcome-based reasoning. 5. Demonstrate excellent verbal and written communication skills with internal and external clients. 6. Self-starter, ability to plan and implement sales strategy with limited supervision. 7. Ability to thrive in a competitive, goal-driven environment. 8. Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. 9. Ability to prioritize responsibilities and to operate with changing priorities. 10. Demonstrate ability to work effectively and professional with all types of people and situations. 11. Demonstrates a strong attention to detail to ensure accuracy and quality. 12. Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes.
    $86k-135k yearly est. 14h ago
  • Network Escalation Engineer

    Marco 4.5company rating

    Remote job

    The Network Escalation Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will provide remote technical support, troubleshooting, and administration to Marco clients focused on the technology category of network infrastructure. ESSENTIAL FUNCTIONS: Provide technical support, remote help desk services, and consultative recommendations to billable and non-billable Marco clients focused on the following networking technologies: firewalls; routers; switches; access points. Troubleshoot networks to correct malfunctions and other operational problems. Act as a mentor and technical support advisor for team by assisting with escalated issues. Provide troubleshooting, coaching, and training for team members to enhance their ability to handle similar situations in the future. Perform network maintenance tasks such as firmware and code upgrades, as well as reconfigurations of network devices to align with best practices. Identify reoccurring issues in client's environment and proactively provide recommendations to improve efficiency, performance, and reliability of client's network. Accurately maintain documentation and comply with service administrative procedures, ticket updates, time entries and timesheets. Perform network assessments. Make recommendations on the configurations of network management software and the software platforms administered through the managed services NOC. Stay up to date with relevant state-of-the-art technology, equipment, and/or systems. Function collaboratively as part of a fast-paced, client-oriented team. Maintain support desk expectations of time entry details and communication standards. Participate after hours work as required. Attend required company and department meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. QUALIFICATIONS: Bachelor's degree and four years of relevant experience; or equivalent combination of education and experience. Previous MSP experience preferred. Current high level industry recognized certifications including one or more of the following: CCNA, CCNP. REQUIRED SKILLS: Solid understanding of network technologies and the OSI model. Proven experience in effective network troubleshooting. Proficiency with network diagnostic, management, and diagram tools. Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. Commitment - This is needed to see a project or task from start to finish. Showing that you are a hard worker and committed to your job and improving yourself shows you can take something on and finish it. Initiative - Being able to demonstrate that you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself, go find someone who can. Confidence - When you are assured of your own ability, it shows. You may however need assistance for the tough situations that can arise. Teamwork - The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome. Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines. Enthusiasm - You need to be able to motivate yourself. Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation. Pay Range: $38.08 - $59.03 hourly The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at ************************* Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI
    $38.1-59 hourly 14h ago

Learn more about ACG jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at ACG

Zippia gives an in-depth look into the details of ACG, including salaries, political affiliations, employee data, and more, in order to inform job seekers about ACG. The employee data is based on information from people who have self-reported their past or current employments at ACG. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by ACG. The data presented on this page does not represent the view of ACG and its employees or that of Zippia.

ACG may also be known as or be related to ACG, ACG - Atlanta Computer Group and Acg (atlanta Computer Group).