ACI Worldwide jobs - 153 jobs

ACI Speedpay is a leading bill payment platform serving thousands of billers across industries-from utilities and government to education and healthcare. As SVP, Strategy & Executive Operations, you will be the strategic architect behind our next chapter of growth. This role blends enterprise strategy, ecosystem partnerships, innovation leadership, pricing strategy, and executive orchestration to ensure Speedpay stays ahead of market shifts and delivers unmatched value to our clients and partners. Key Responsibilities Strategy & Growth Leadership Define and evolve ACI Speedpay's multi-year strategy in alignment with market trends, customer needs, and corporate objectives. Lead strategic planning cycles, including market analysis, competitive intelligence, and growth scenario modeling. Identify and evaluate biller-specific M&A opportunities that enhance Speedpay's capabilities, vertical depth, or geographic reach. Partner with HR, Finance, Product, and Sales to align strategic priorities with execution roadmaps. Ecosystem Partnerships Own and expand Speedpay's partnership strategy across three pillars: Distribution Partnerships: Drive reach through channel alliances, resellers, and embedded finance models. Product Partnerships: Integrate complementary technologies to enhance Speedpay's value proposition. Payment Partnerships: Deepen relationships with processors, networks, and alternative payment providers to expand payment options and economics. Negotiate and structure strategic deals, ensuring mutual value and long-term alignment. Innovation & Market Leadership Lead cross-functional innovation initiatives to anticipate and respond to market shifts (e.g., real-time payments, AI-driven billing, embedded finance). Partner with Product and Marketing to define “what's next” for Speedpay-new capabilities, vertical expansions, and disruptive models. Represent Speedpay in industry forums, partner summits, and innovation councils. Pricing Strategy Own Speedpay's pricing strategy across biller segments, product lines, and partnership models. Develop frameworks for value-based pricing, margin optimization, and competitive benchmarking. Collaborate with Finance, Sales, and Product to ensure pricing aligns with customer value, market dynamics, and business goals. Monitor pricing performance and recommend adjustments to drive growth and profitability. Chief of Staff to GM, Speedpay Serve as a strategic thought partner and operational right hand to the GM of ACI Speedpay. Drive executive alignment, prepare board-level materials, and ensure strategic initiatives are executed with precision. Lead internal communications, rhythm-of-business planning, and cross-functional coordination across the Speedpay leadership team. Act as a force multiplier-translating vision into action, and ensuring clarity, accountability, and momentum. Leadership Qualities Strategic Visionary: Sees the big picture and connects dots across markets, teams, and technologies to shape Speedpay's future. Trusted Executive Partner: Operates with discretion, empathy, and precision-earning trust across the C-suite and board. Enterprise Influencer: Drives alignment across Product, Sales, Finance, and Operations through clear communication and collaborative leadership. Builder of High-Performing Teams: Attracts, develops, and empowers talent to deliver strategic outcomes with speed and accountability. Change Catalyst: Leads through ambiguity, inspires action, and ensures clarity during transformation and growth. Operationally Rigorous: Balances bold thinking with disciplined execution, ensuring initiatives are measurable, scalable, and impactful. Qualifications 15+ years in strategy, partnerships, or general management roles within payments, fintech, or enterprise SaaS. Proven experience leading strategic planning, partnerships, and innovation initiatives at scale. Strong understanding of biller ecosystems, payment flows, and pricing models. Exceptional executive communication, stakeholder management, and cross-functional leadership skills. Experience with M&A strategy and integration preferred. MBA or equivalent experience in business, strategy, or finance. What Success Looks Like ACI Speedpay has a clear, differentiated strategy and is executing against it. Strategic partnerships are driving measurable growth, innovation, and market leadership. Pricing models are optimized for value and margin. The leadership team is aligned, focused, and empowered. Speedpay is seen as a visionary leader in the bill payment space. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** or careers.aciworldwide.com and reference job #17433. ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Business Process Consultant, CRM and Industry Workflows is the functional and process expert of a customer engagement team - consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the ServiceNow Customer and Industries products - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: Be the process expert in how to best support by using ServiceNow products using ServiceNow best practices focused on configuration vs. customization Process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Lead customers in their efforts to take advantage of the ServiceNow capabilities in their efforts to improve their processes Lead customer design workshops Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain business requirements using ServiceNow standard materials and collateral Guiding customers in completing required documentation such as business requirement workbooks for functional aspects of the solution Drafting more functionality-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Guides and advocates for the customer's needs throughout the engagement Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers Support internal unit testing of developed solution during the development stage of the engagement, in partnership with Technical Resources Drive customer unit and user-acceptance testing requirements throughout and at key stages of an engagement Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes Prepare all customer-facing deliverables focused on process Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues. Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry At least 8 years of consulting experience for complex, global organizations preferably federal, state or local governments Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued Strong understanding and ability to consult on data compliance standards such as PII/PHI Proven experience in defining and deploying future-state Customer Service and/or Field Service processes and in identifying solutions from a people, process and technology perspective with a focused prowess on implementation of technology Strong understanding with leading Customer Service and/or Field Service and related systems and tools such as Salesforce, SAP, Oracle, Telephony, etc… Solid experience in converting business requirements to configuration requirements by authoring user stories that support Agile Development Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams A passion to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word and PowerPoint) Experience in analyzing and recommending Customer Service and/or Field Service strategies based on business priorities Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder United States Citizenship is required · Certification Requirements (within first 90 days): ServiceNow Certified System Administrator Customer Service Management (CSM) Implementor Field Service Management (FSM) Implementor Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical. What you get to do in this role: Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.) Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right time Qualifications To be successful in this role you have: Candidate must reside in Atlanta, GA Metro or Charlotte, NC Metro where the accounts are located. SaaS Sales experience into the Manufacturing vertical highly preferred. 10+ years of sales experience within software OR solutions sales organization Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C-Level relationships Experience achieving sales targets Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. The ability to understand the "bigger picture" and our plans around IT Experience promoting a customer success focus in a "win as a team" environment Willingness to travel up to 50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist-Remote to Wisconsin Residents Only You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months, balancing first-contact resolution, quality, and merchant confidence. What you'll do: Assist with device preferences, configuration, and best-practice usage tailored to their business. Diagnose across hardware, firmware/app versions, peripherals, and networks (Wi Fi/Ethernet); verify configurations and compatibility; execute fixes using remote diagnostics and web portal tools. Troubleshoot equipment and processing errors while capturing and analyzing error data to distinguish root cause. Coordinate cross-functionally with internal service teams to deliver concise root cause analyses (RCAs) and proactively update case status until closure. Commit to deliver high quality outcomes; you will balance first-contact resolution on complex issues with quality and merchant satisfaction. Think in systems, not symptoms; you will connect dots across devices, networks, and payments flows. Experience you'll need to have: Demonstrated technical troubleshooting experience supporting hardware, software, web applications and APIs, and networks in a customer-facing or call center environment. Experience with networking fundamentals (Wi Fi/Ethernet troubleshooting) . Experience with basic operating system concepts (and device/peripheral setup and compatibility. Experience reading logs and interpreting error codes; familiarity with web portals and concepts like API response status codes. High school diploma or general equivalency degree Experience that would be great to have: Point of Sale or payments support experience including merchant acquiring, terminals, peripherals, Europay, Mastercard, and Visa. Evidence of complex case ownership, RCAs, and knowledge base contributions in metrics driven environment. Certifications or training (e.g., CompTIA A+/Network+, ITIL Foundation). Experience with Android operating systems. Issue ownership and crisp communication, you will coordinate the right people and keep merchants informed. How you'll work: This role requires being on-call during non-standard and/or overnight hours on a rotational basis. This role requires flexibility to work overtime that includes weekends and holidays. This role requires the following home computer and audio equipment requirements: Speed/Stability Requirements- 30mbps download, 15mbps upload, less than 50ms average latency, cannot exceed 125ms max latency and hardwired directly to router. ISP requirements- no cellphone tower-based internet such as T-Mobile 5G or Verizon 5G home internet due to high latency and fluctuating network conditions. The only recommended Internet service types are fully wired-based connections including DSL, Broadband, Cable, and Fiber Optic services. Local Network Requirements- no community-based internet such as networks provided by apartment complexes. The issue primarily lies in CGNAT (Carrier-Grade NAT) is a variant of NAT that is used by internet service providers (ISPs) to provide internet access to their customers. CGNAT works by allowing multiple customers to share a single, public IP address. Agents should have their own ISP and their own router. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points redeemable for rewards Eight Employee Resource Groups to foster a collaborative culture and expand your network Unparalleled professional growth with training, development, and internal mobility opportunities Medical, dental, vision, life, and disability insurance options available from day one Retirement planning and discounted shares with the Employee Stock Purchase Plan Tuition assistance and reimbursement program Paid parental, caregiver, and military leave #LI-DI This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Majesco isn't just riding the AI wave - we're leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we've reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes. In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today's modern era of insurance. Break free from the past and build the future of insurance. Technical Account Manager The Technical Account Manager (TAM) is a trusted advisor to Majesco Premium Support customers providing valuable guidance around operations and optimization of their Majesco solutions. The TAM is responsible for building and maintaining strong relationships with our key customers, ensuring their technical needs are met and their satisfaction with our products and services is maximized. The TAM acts as the primary technical liaison between the customer and our internal teams, providing expert guidance, support, and advocacy. The value the Technical Account Manager brings to Premium Support is increased client satisfaction, reduced support costs, and the awareness needed around Majesco product improvements. Job Responsibilities: Build exceptional client relationships by acting a technical advisor to assigned premium support accounts, requiring conversational level technical expertise across Majesco products and specialized skills in at least one area of Majesco technology. Map customer business processes to Majesco's product capabilities, identify gaps, and work with stakeholders to bridge those gaps within determined timelines. Manage and understand SNOW incidents, customer escalations, and business pain points. Partner with internal teams on incident resolution ensuring that the customer is engaged and aware of action plans and resolution timing. Own escalations to resolution for assigned accounts, ensuring customer and internal stakeholders are updated at defined intervals. Work with management on politically sensitive issues impacting either the customers, business or impacting Majesco's relationship with the customer. Develop support and action plans with internal teams to drive issue resolution for customers (i.e. backlog burndown, priorities, etc.) Ensure RCAs are completed and delivered to customers for critical incidents. Establish and maintain regular meeting cadence with account stakeholders. Provide weekly updates to key customer support contacts on open support tickets and activities. Monthly operational meetings with customer key stakeholders to provide an overview of support and solution health. Quarterly stakeholder alignment meetings on key projects/initiatives, account health and intelligence. Communicate proactively with customers regarding product and program information, supportability issues, and strategic product plans where appropriate. Create project plans to effectively upgrade and drive version currency of our software, by: Understanding base upgrades. Working with customer and support teams to agree on upgrade activities. Planning upgrade deployments to customer environments. Notifying and coordinating with stakeholders through successful release of upgrade. Help customers attain maximum value from the products or services they've purchased, ideally assisting them in gaining more value than they anticipated. Maintain and expand working knowledge of current and pre-released Majesco products, as well as their integration and methods of support. Promote the value of our products and software use with as little customization as possible. Participate in health checks, bureau adoptions, CR requests, release management, and monitoring. All About You Minimum 10+ years of experience in customer engagement, technical support, or account management role; at least 3-5 years of experience on insurance technologies is preferred. Excellent interpersonal, communication, and presentation skills. Consulting & Leadership Skills - Ability to adapt to various work settings and serve in an advisory/leadership role. Demonstrate Problem Solving & Decision-Making skills for complex problems across functional areas and stakeholders. Strong project management skills, including the ability to manage multiple projects simultaneously. Ability to work cross functionally and collaboratively with customers, team members, and stakeholders in technical and non-technical capacities. Experience with software implementation project(s) in requirement gathering, functional specifications, QA, user acceptance testing, or training. Understanding of software development life cycle methodology and software concepts (e.g., HTML, XML, Relational DB, reporting tools). Experience in applying change management concepts on a software implementation project. ITIL Foundations Certified preferred. Possesses a working knowledge of the business and/or technical environments in which the system operates, and a solid knowledge of the P&C business function supported. Familiarity with architecture frameworks and software design patterns. Bachelor's degree or global equivalent required; TOGAF and/or Agile Product owner certification is a plus. As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope. What Majesco Offers: Majesco is committed to equal pay and transparency. The annual base salary range for this position is $85,000 - $115,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions At Majesco, we offer a comprehensive employee benefits package with most coverage starting on day 1. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr CRM Account Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Sr CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. * Support territory strategy and planning to improve vertical agreement, account use case targeting and execution * Provide input to AE during the account planning process based on territory strategy and recommendation * Ensure recommendation to territory strategy and account planning is aligned with Now Value principles * Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. * Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model * Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle * Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes * Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: * To be considered, candidate must reside in the following locations: Florida, Atlanta, GA metro or Charlotte, NC metro where the accounts are located. * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 7+ years knowledge on return on investment of specialty solutions area to lead solution win * Experience as an AE, or in alternative sales role * Understanding of business sales processes * Travel required: 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build a team of direct Sales Executives to drive rapid new business sales growth in the region Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities Recruit, coach and mentor team members to drive excellence Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team Manage and report accurate forecast and pipeline to the business Achievement of annual sales goals on a quarterly and annual basis is required Engage and align effectively in C-level meetings in order to properly understand customer business requirements Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful in this role you have: Ideal candidate will currently reside in North Carolina. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level Strong success in recruiting, coaching and managing an exceptional sales team Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals. Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection Experienced in driving sales process and drive effective working relationships with Sales Operations Ability to understand the 'bigger picture' and business drivers around IT Ability to build long term strategic and senior level relationships Ability to adapt and work effectively within a rapidly changing and growing environment Demonstrates strong business and financial acumen Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem Ownership of driving successful pipeline generation activities developed by marketing or the partner community JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. TITLE: Talent & Learning Specialist LOCATION: Atlanta, GA OVERVIEW: The Talent & Learning Specialist supports talent management, workforce development, and learning initiatives that enhance employee engagement, performance, and growth. This role partners with HR and business leaders to implement strategies, manage processes, and deliver programs aligned with organizational goals. KEY RESPONSIBILITIES: * Execute talent management programs, including performance management, succession planning, and leadership development. * Plan and deliver learning and onboarding programs; maintain and update training content and systems. * Coordinate workforce development initiatives, including site engagement activities, community partnerships, recognition programs, and culture-building events. * Facilitate surveys, feedback sessions, and analyze data to measure program effectiveness. * Collaborate with HR teams, business leaders, and external partners to ensure smooth execution of initiatives. * Act as a trusted advisor on talent strategies and development opportunities. Qualifications: * 2-4 years of experience in talent management, learning & development, workforce development, or related HR functions. * Strong project management skills with demonstrated ability to handle multiple tasks and deadlines. * Analytical mindset with ability to use data for insights and decision-making. * Detail-oriented, proactive, and eager to learn and grow. * Experience designing and implementing talent development programs. * Excellent communication, collaboration, and interpersonal skills to connect with employees at all levels. * Familiarity with HR technologies and learning platforms preferred. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes "When applying for a job, please make sure to only open emails that you will receive during your application process that come from *************** email domain."

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking a Retail Enterprise Architect to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. The Enterprise Architect role is focused on bringing technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers in the Retail vertical industries to understand the opportunities of our “Platform of Platforms” vision. You will act as a business and technical leader for our customers construct the most complex solutions, designed to ensure that they can realize the value they need. Your primary responsibility will be to create and communicate high-level architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside customers, partners, and other account team roles to ensure the strategic, business, and technical integrity of proposed ServiceNow solutions, providing architectural guidance and support throughout customer engagements. Key Responsibilities Engage with customer executives to identify pain points and translate them into scalable, robust, and secure ServiceNow solutions. Work with a wide variety of customers, colleagues and partners to help them understand the power of the ServiceNow platform and the potential opportunities of the future of work Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. Understand the Retail business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modelling approaches and architecture patterns for integration Interact at multiple levels within a customer account (CXOs, SVPs, Directors, Enterprise Architects, Technical Architects, Domain Architects) and maintain these relationships throughout their customer journey. Provide thought leadership and collaborate with internal ServiceNow business units Identify, lead and contribute to the creation of best practices, industry assets, reference architectures, etc. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 15+ years of Retail IT experience, including 10+ years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role. 5+ years experience working with or implementing ServiceNow solutions Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment, presenting architecture concepts, designs, and goals to technology leaders and partners Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals Experience integrating AI into workflows and decision-making processes. Proficiency in designing and implementing scalable, secure, and robust IT solutions. Excellent communication and executive engagement skills. Ability to simplify complex concepts into compelling solution designs. Strong problem-solving skills and the ability to think strategically. Proven ability to lead and mentor technical teams, fostering a culture of continuous improvement and technical excellence. Up-to-date with emerging technology trends and developments, providing innovative solutions that enhance business processes and drive growth. An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas. TR21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. The Senior Executive Administrative Assistant must have experience supporting executives. This role is expected to support two executives: EVP, Ops & Chief Procurement Officer as well as the CHRO, in all executive administrative tasks in a fast-paced environment. Responsibilities include but not limited to meeting set up and complete calendar management, scheduling domestic and/or international travel, expense submission and processing, coordination of new employee onboarding, updating of organization charts and other corporate lists, handling purchasing requirements per policy as needed and facilitating any facility needs and/or requirements. This role demands exceptional muti-tasking abilities and a firm grasp on MS office suite. Key Areas of Responsibility: * Manages calendars, independently schedules appointments, reviews invitees, collects materials and prepares Executive for meetings. * Support investor relations team from a scheduling with investors and analysts, assisting with conferences (internal or external) as appropriate. * Assist with sorting, prioritization and disposition of incoming calls and correspondence (email and postal mail), responding independently when appropriate. * Follows-up on action items with direct reports on behalf of reporting manager as required. * Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings; Prepares and tracks expense reports. * Assist in the arrangement of programs, events, or conferences by arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budget. * May provide support and direction to other clerical and administrative support staff. * Maintain up-to-date organization charts. * Assist Organization Vice Presidents/Department Directors as necessary with work assignments. * Responsible for purchasing card account. Basic Requirements & Experience: * 8+ years' experience in an administrative support or similar role required * MUST have 5+ years' experience supporting executives at C-Suite level * Expert knowledge of MS Outlook, Word, PowerPoint, and Excel * Detail oriented; Ability to plan, prioritize and execute multiple concurrent activities * Ability to communicate both orally and in writing in a clear, professional, and pleasant manner * Ability to handle frequent interruptions and changes in priorities * Excellent customer service skills * Associates degree or equivalent in certificates/experience * Strong planning and organizing skills * Ability to perform multiple tasks and make decisions independently * Must be self-motivated and possess the ability to take the initiative to take on and complete assignments/projects that need to be done without being instructed to do so * Ability to work without supervision * Ability to work well with others/pleasant disposition * Ability to work effectively across organizational and functional lines * Must be able to use discretion when dealing with confidential information Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes "When applying for a job, please make sure to only open emails that you will receive during your application process that come from *************** email domain."

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role As a Director to guide Now on Now's event strategy, reporting into the VP of Now on Now, this is not a traditional event marketing role. You will work closely with practitioners who use our product every day to run our company. You will package those real-world, gritty, technical stories and work across all Marketing stakeholders to bring the stories to life via events @ scale. You will be the self-directed owner of this strategy. You will need to question the status quo, push back on "fluff," and ensure our events provide real value to practitioners and buyers. We're looking for a dynamic professional to drive our 12b+ pipeline, generate event roadmaps, and strategy. This high-impact, high-visibility role blends strategic direction positioning, thought innovation, and event management - ensuring Now on Now's mission is fully supported and maximized across every channel and stage. You'll help shape our external voice, manage thought innovation opportunities, and coordinate the orchestration of strategic events. Working across Sales, Marketing, Product, PR, and Communications, you'll create moments that inspire, connect, and deliver measurable business impact. What You Will Do Own the Strategy, Plan & Delivery * Run it like a business: You are responsible for the strategy and delivery of how Now on Now shows up at external events (customers and partners). You don't wait for assignments; you identify the opportunities and build the roadmap. Measure impact using data and feedback to refine strategy and outcomes * Create scale: Scale events with a repeatable format that works for different personas, channels, and regions, and have a playbook for scale. * Coordinate end-to-end event planning and execution for major marketing and industry events, and internal moments such as Sales Kickoff. Partner cross-functionally with Sales, Marketing, GTM, and Communications to ensure aligned messaging and maximum impact. Disrupt the story with authentic and credible practitioner stories * Disrupt "run of the mill" messaging: Instead of polished, high-level messaging, your job is to inject reality. You will work with Product Marketing to influence authentic differentiating messages that influence buyers. * Manage Friction: You will often be the dissenting voice in the room. You need to be comfortable managing senior stakeholders and then offer a disruptive alternative. * Shape the Field Narrative: Equip our events with stories that resonate with buyers. Give them the "how and why we really did it" story, not just the sales pitch. * Redefine the customer experience @ events Kill the PowerPoint: * You will drive the creation of interactive experiences at events -live demos, "build your own…" interactions, "day in the life" videos, roundtables, hands-on workshops etc. * Practitioner Empathy: You understand what practitioners dislike (marketing spin) and what they love (real world use cases and value). You will advocate for the audience in every planning meeting. * Cross-Functional Collaboration & Stakeholder Engagement: Serve as the connective tissue & build strong relationships between Executive Strategy, Marketing, Sales, and Communications teams - aligning priorities and orchestrating moments that matter. Who You Are * You have "practitioner" DNA: You might have a background in marketing, evangelism, or product marketing. You prefer an inspiring, differentiating demo over a rehearsed slides-based narrative. * You are self-directed: You can navigate a complex organization. You know who to talk to in practitioners to get the data, and who to influence in GTM on events strategy. * You aren't afraid of debate: You can partner with Marketing while holding your ground on the event strategy. You can navigate strong perspectives and steer the ship toward what's best for the practitioner. * You think in "Creative and Interactive Experiences": You know how to use video, audio, and physical space to tell a story that sticks with an interaction that is relatable/memorable, but is not overly polished/inauthentic/sales-y. Qualifications To be successful in this role, we need someone who has: * Bachelor's in business, marketing or a related field; Master's or MBA is preferred * Global professional with proven 15+ overall experience (8+ years within a marketing or related function) - Experience in the Enterprise Tech industry is preferred. * ServiceNow product/platform knowledge is highly desired. * Experience in leveraging or critically thinking about how to integrate AI into work processes, choices, or problem-solving. This may include using AI-powered tools, automating workflows, evaluating AI-powered insights, or exploring AI's potential impact on the function or industry. * Demonstrated success in developing and executing marketing event strategies at scale with persona/practitioner lens, and have driven pipeline and revenue growth. * Strong evaluative and strategic thinking skills with the ability to translate market insights into actionable plans. * Demonstrated success in guiding innovative event experience strategies that are relatable and differentiating to customers, without the "sales-y" messaging * Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams. * A track record of effective large-scale event budget management. * Demonstrate ability to think strategically and identify opportunities to innovate * Experience in guiding dynamic teams in a high-growth environment * Exceptional communication & stakeholder management ability, Excellent negotiation and persuasion skills, and experience interacting with both business and technology people at all levels, including the C suite * Highly self-motivated, results-oriented, Proactive, solutions-oriented, and calm under pressure in fast-moving environments. * Self-starter and quick learner with an ability to operate autonomously across functions * Willingness to travel (domestic and international) and work a flexible schedule to support global events Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. Key Responsibilities Content Development & Editorial Excellence Write, edit, and proofread a wide range of internal content including emails, intranet articles, newsletters, presentations, and leadership communications. Ensure all content is clear, concise, audience-focused, and aligned with company voice and messaging guidelines. Maintain editorial standards and consistency across channels. Local & Regional Communications Develop and execute internal communication plans tailored to local and regional audiences, ensuring relevance while maintaining alignment with global strategy. Partner with site leaders and local teams to support engagement initiatives, announcements, and events. Ensure consistent application of brand, tone, and messaging standards. Global Communications Support Collaborate with global internal communications partners on enterprise-wide initiatives. Support rollout of global campaigns, leadership messages, and change communications. Culture, Engagement & Employee Experience Support culture, DEI, and engagement initiatives through thoughtful communications, campaign execution, and event support. Contribute creative ideas that enhance the employee experience and foster connection, inclusion, and belonging. Support town halls, leadership meetings, and key moments that shape employee perception and engagement. Creative Direction & Visual Communications Provide creative direction for visual assets supporting internal communications, including graphics, presentations, digital signage, and campaign materials. Partner with designers or use design tools to develop on-brand visuals that enhance storytelling and engagement. Channel Management & Measurement Manage and optimize internal communication channels such as intranet, email, digital signage, and collaboration platforms (e.g., Teams). Monitor engagement metrics and channel performance; analyze results and recommend improvements based on insights. Use data to inform content strategy, channel mix, and continuous improvement. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from *************** email domain.”

VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. Job title: Pre-Sales Engineer Grade: 12 Location: Atlanta, Georgia Position Overview: The Senior Sales Engineer is responsible for driving the technical strategy and execution throughout the enterprise sales process. This role partners with account teams to design scalable, secure, and future-proof architectures leveraging NCR Voyix's platform solutions-including Edge for VMs, Edge for Containers, Aloha Cloud/Next, and above-store applications. The Senior Sales Engineer acts as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths across complex, high-volume environments. Key Responsibilities Technical Discovery & Solution Architecture Lead deep-dive technical discovery sessions with enterprise customers to understand requirements around POS, infrastructure, integrations, networking, security, and cloud strategy. Design and communicate solution architectures aligned to customer goals, including hybrid-cloud models, Edge deployments, virtualization strategies, and microservice/multi-tenant patterns. Evaluate customer technical environments to identify risks, dependencies, and modernization paths. Sales Enablement & Customer Engagement Deliver compelling demonstrations, proof-of-concepts, and walkthroughs of NCR Voyix's platform capabilities. Support RFP/RFI responses with high-quality technical input, diagrams, and narratives. Partner with Account Executives to progress opportunities through mutual action plans, pilots, and technical validation stages. Cross-Functional Collaboration Work closely with Product, Engineering, Delivery, and Support teams to ensure solutions presented are feasible, supportable, and aligned with roadmap direction. Provide field feedback to product leadership on feature gaps, competitive positioning, and customer requirements that inform roadmap evolution. Edge, POS, and Integration Expertise Support customers in understanding deployment patterns for Edge for VMs and Edge for Containers, including templating, high availability, network segmentation, and store modernization. Demonstrate deep knowledge of NCR's POS portfolio-including Aloha Cloud, Aloha Next, Aloha Enterprise-and how they integrate with loyalty, payments, KDS, digital ordering, and third-party systems. Advise customers on integration strategies (APIs, webhooks, cloud-to-cloud, store-level) and security considerations. Thought Leadership & Process Improvement Provide best practices, reference architectures, and technical guidance for large-scale rollouts. Mentor junior SEs and support the development of repeatable processes, documentation, and demo assets. Qualifications 5+ years in sales engineering, solution architecture, or technical consulting, preferably in POS, retail technology, hospitality, QSR, or cloud/edge infrastructure. Strong understanding of hybrid-cloud architectures, virtualization, networking, containers, and zero-trust principles. Exceptional presentation and communication skills, with ability to simplify complex topics for executives and technical audiences. Ability to work cross-functionally and manage multiple enterprise initiatives simultaneously. Experience supporting large enterprise accounts with complex integrations and distributed operational models. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from *************** email domain.”

Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As aSystems Engineer in Norcross, GA or Omaha, NE (hybrid), you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Summary: Implements, configures and plays a role in the design of complex systems for internal and external customers. Assists in performing analysis on existing systems as well as system maintenance. Determines system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Identifies, analyzes and resolves program support deficiencies. Develops and recommends corrective actions. Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Job Responsibilities: Participates in engineering and configuring routine and complex technical solutions for applications/systems implementations and upgrades based on specific business requirements. Solutions may be new, existing, in-house, third party or a combination. Engineers, configures, and assists in the architecting of moderately complex technical solutions for applications/systems implementations and upgrades based on specific business requirements. Solutions may be new, existing, in-house, third party or a combination. Performs day-to-day system administration and monitoring tasks for assigned systems. Works with both internal and external customers and vendors to resolve technical system problems in a timely manner with a primary focus on moderate to complex problems. Supports development, QA and product teams by providing high-level analysis and AOD environment-based design reviews, performance, scalability and benchmark test guidance, and subject matter expertise in technology and design. Perform other duties as assigned. Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: Bachelor's degree in Computer Science or equivalent experience. 2+ years of technology design, architecture, infrastructure experience or related experience. Experience with configuring and troubleshooting development and production environments. Experience with IBM WebSphere and Tomcat application frameworks desired Experience with bash and python scripting desired; other scripting languages a plus Experience with Ansible and Jenkins pipeline automation and orchestration desired Excellent problem-solving skills needed Work Environment: Standard work environment Majority of time spent on PC (Phys. Req.) Some travel may be required Weekend and off-hours support may be required Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ******************** Job ID (Requisition #16713) ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (******************** / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LF1 #LI-Hybrid

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Treasury Manager About your role: The Treasury Department leads and is responsible for Fiserv's bank relationships, payments processing transactions and activity, cash and working capital requirements, debt financing, capital markets, share repurchase initiatives, hedging programs, investments, equipment leasing, and various other activities. This is a unique opportunity to join a dynamic team responsible for initiatives that are highly visible to senior management with a cutting-edge transformational company. The Treasury Manager plays an instrumental role within the Treasury Department by managing and optimizing the financial systems that support treasury operations. This position also ensures the efficiency of liquidity, funding, and risk management processes through system enhancements, data analysis, and cross-functional collaboration. Team members gain exposure to all areas within Treasury with the objective of building talent, expanding knowledge of Fiserv's treasury operations and payments businesses, and creating career paths within Treasury and other parts of the organization. What you'll do: Manage and optimize treasury management systems (e.g., Kyriba, SAP Treasury, Oracle, Quantum), leading upgrades, integrations, and enhancements to improve liquidity, funding, and risk workflows. Drive automation and data driven reporting to streamline cash forecasting, bank fee analysis, and enterprise cash management activities; partner with FP&A and Accounting to consolidate cash flow forecasts and explain free cash flow results. Own bank relationship and account structure optimization efforts, prepare RFP/RFI responses, maintain bank scorecards, and coordinate portal administration and fraud prevention measures. Support payments and settlement operations (ACH, SWIFT, FedWire), ensure regulatory compliance (KYC, BSA, CIP), and coordinate treasury aspects of M&A integrations and divestitures. Lead cross functional projects to implement system integrations, address production issues, and enhance disaster recovery and on call support processes. Promote continuous improvement initiatives across Treasury to increase efficiency, reduce costs, and deliver market insights to senior management. Experience you'll need to have: 4+ years in treasury management system administration, implementation, and optimization (e.g., Kyriba, SAP Treasury, Oracle, Quantum). Experience in enterprise cash and liquidity management, cash forecasting, and working capital optimization. Experience with payments and settlement systems, including ACH, SWIFT, Fedwire, and NACHA standards. Experience in systems integrations, APIs/web services, and treasury integration for M&A activities. Experience in data analysis and automation using SQL, Python or VBA, Excel Power Query, and reporting tools such as Power BI or Tableau. Bachelor's degree and equivalent combination of education and military experience. Experience that would be great to have: Certified Treasury Professional (CTP) or MBA, or equivalent financial certification. Hands‑on experience with SAP FI/CO integrations or ERP treasury modules. Experience in bank relationship management, bank fee analysis, RFP/RFI preparation, and bank portal administration. Experience with debt financing, capital markets transactions, and share repurchase operational execution. Familiarity with treasury risk management and hedging systems and practices. Experience implementing RPA or workflow automation tools (e.g., UiPath, Automation Anywhere) for financial processes. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support physical, financial, social, and emotional well-being Paid holidays and generous time away policies No-cost mental health support through Employee Assistance Programs Living Proof program to recognize your peers' extra effort with points used for rewards Eight Employee Resource Groups to foster a collaborative culture Unparalleled professional growth with training, development, and internal mobility opportunities Retirement planning and discounted shares with the Employee Stock Purchase Plan Medical, dental, vision, life, and disability insurance options available day one Tuition assistance and reimbursement program Paid parental, caregiver, and military leave #LI-DI; #LI-Onsite This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact *******************. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Keeps current on ACI products/enhancements, competition and industry trends. Maintains account and territory records, updates management on account activity and provides forecast data as requested. Job Responsibilities: Manages ACI's overall relationship with current customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements. Develop and implement strategic account plans by collaborating cross-functionally to drive client revenue growth and enhance overall satisfaction. Lead Executive Business Reviews, preferably onsite, by crafting agendas, engaging key internal stakeholders, and ensuring follow-through on post-review action items. Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current customer org charts, etc., consistent with ACI's sales best practices. Keeps current on ACI products/enhancements, competition activities and industry trends. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: Bachelor's degree or equivalent experience. 12 years of successful Account Management experience in industries targeted by ACI (financial institutions, processors, etc.), preferably selling payments solutions. Must have a combined minimum experience of 5 years in either the payments, e-commerce or mobile payments industries. Must have successful sales record. Excellent presentation, verbal and written communication skills. Ability to understand the business and technical solutions. Ability to move the sales process to closure. Ability to articulate and professionally present solutions and to respond creatively to customer needs. Understanding and knowledge of products/solutions currently marketed by ACI is a plus. Selling technology solutions into multi-national organizations companies, and/or merchant acquirers/processor experience is highly desired. Payments or payments processing related sales experience a plus. Salesforce.com experience preferred. Work Environment: Standard ACI office or home office environment, depending on territory and/or location Travel required - 20% - 30%

Join the Team Making Possibilities Happen If you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over. As a Manager Systems Engineering in Norcross, GA or Omaha, NE, you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry! Job Summary: Directs the activities of the Systems Engineering team. Direct responsibility over technical, operational and short term strategic direction. Manages the collection and analysis of operational data for use in platform trending analysis and ongoing capacity planning. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Provides direct supervision to individual contributors. Acts as advisor to unit or subunits and may become actively involved, as required, to meet schedules and resolve problems. Job Responsibilities: Leads and directs the Systems Engineering team; selects staff; conducts performance and salary reviews; mentors, coaches and motivates staff; performs other human resource functions for the organization; and develops and manages budgets. Direct oversight and responsibility for operational processes and process improvement initiatives. Responsible for project execution, change and risk management of team activities. Participates in developing and improving on the enterprise information technology architecture. Researches, identifies, and internally markets enabling information technology architecture and strategies based on customer and business requirements. Provides technical and operational leadership to the Systems Engineering team. Reviews work requests, estimates the scope of projects, plans project resources, and coordinates schedules to complete projects. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: Bachelor's degree in Computer Science, Information Systems Management or related field or an equivalent 5 years IT experience relevant to Application Engineers, DevOps Engineers and Site Reliability Engineers Supervisory or leadership experience. Previous Information Technology leadership experience required, management experience preferred Exposure to CICD Methodology, Release Management, DevOps principals and SRE Pillars. Work Environment: Standard work environment Majority of time spent on PC (Phys. Req.) Travel required, may be domestic or international Weekend and off-hours support may be required Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at ******************** Job ID (Requisition #17024) ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally #LI-LF1 #LI-Hybrid

The Sr. Solution Consultant plays a key role in augmenting sales opportunities through understanding and addressing customer's key challenges, and leveraging ACI solutions and technology. This role ensures that our customers and prospects maximize their long term relationship with ACI, and is critical in conveying the needs and opportunities in the marketplace to the Market Product Managers as we develop our solution product strategies and roadmaps. Working with the Market Product Managers and Product Marketing, the Sr. Solution Consultant will help define the key value propositions for the targeted market segments. This role will work closely with the sales organization and third party partners, and apply the market segment value propositions in the development of account plans, value propositions, and long term solution adoption strategies for ACI's customers and prospects. The role requires in-depth industry business insight, an understanding of the strategic and long term approach ACI's customers should execute when using our solutions, a strong grasp of how ACI's solutions can add real value for our customers, and an ability to work directly with new customers and cross-functional teams. Job Responsibilities: Sales and Implementation Participates as strategic product representative in end-to-end sales process and contributes to the development of specific opportunities. Defines value propositions and long term solution strategies for specific opportunities to assist Sales in progressing deals in line with strategic sales plans. Successfully defines and obtains agreement regarding customer requirements. Identifies business development opportunities through scoping customer and external industry engagements. Identifies and provides advice and business consultancy to prospects/customers and cross functional teams on solution design options and impacts of modifications on the existing system to inform the product roadmap. Ensures that all client business objectives are met as identified through the sales process and planned for in the implementation process; oversees technical onboarding and integration of payment platforms with client systems Builds presentations, proposals, and papers designed to assist in the sales of product solutions. Collaboratively works with other solution consultants, account representatives, customer managers, project managers, and the executive leadership team. Develops value propositions within multiple industry and product families. Works in an independent environment. Works at an expert level for both product and industry in the sales arena. Works on medium complexity accounts and opportunities. Learning and Development Creates and executes against an individual development plan with management support. Strives for more competency development. Desires and capitalizes on continual development in the workplace within their industry discipline. Communication and Executive Presence Contributes market perspective to development of solution/product roadmap and identifies and produces key value propositions (use cases) in their segment. Supports Market Product Managers and Product Marketing in defining the unique differentiators for ACI solutions in the marketplace and development of the value map. Clearly indicates expertise through effective communication and strong business acumen. Organizes and expresses business value and overcomes customer objections. Performs other duties as assigned Provides market feedback to cross functional teams Understands and adheres to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Experience: BS/BA degree or equivalent experience 3+ years as “Subject Matter Expert” in specific market segment 5+ years solution consulting or sales experience 5+ years of experience in payments or fintech Preferred Knowledge and Skills needed for the job: Deep understanding of payment processing systems, ACH, card networks, and digital wallets Strong grasp of bill payment industry regulations (NACHA, PCI DSS, etc.), risk management, security best-practices and fraud prevention Awareness of consumer payment behaviors and digital transformation trends Knowledge of multiple industry products and applications in the Utility, Consumer Finance and Insurance verticals Ability to translate business needs into technical solutions, analyze complex workflows and identify optimization opportunities Excellent written and oral communication Strong problem solving and critical thinking skills Skilled in conducting workshops, presenting to executives, and influencing decision-makers Competency in AI applications such as CoPilot and Claude Familiarity with Application Programming Interfaces and integration frameworks Ability to self-motivate and work independently with little supervision Works effectively in team environment Ability to lead cross-functional teams and manage multiple projects simultaneously Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Miro, Visio, etc. Work Environment: Remote office environment Accommodates Eastern Time Zone working hours Domestic and/or international travel required up to 50% #LI-LL1 #LI-Remote

Majesco isn't just riding the AI wave - we're leading it for the P&C and L&AH insurance industry. Born in the cloud and built with an AI-native vision, we've reimagined the insurance core as a platform that lets insurers move faster, see farther, and operate smarter. As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, and digital solutions so our customers can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and outcomes. In a world where change is constant, our native-cloud SaaS platform empowers insurers the agility to adapt to market and risk shifts quickly, reshape their operational cost structure, accelerate innovation readiness, and rethink how insurance can be done with the intelligence to stay ahead. With 1000+ implementations, we are the AI insurance leader that over 350 insurers, reinsurers, MGAs rely on to rethink how insurance can be done in today's modern era of insurance. Break free from the past and build the future of insurance. About Majesco Majesco is a global leader in cloud insurance software solutions, empowering insurers to modernize, innovate, and connect with their customers in a rapidly evolving digital landscape. With a commitment to delivering cutting-edge technology and deep industry expertise, Majesco helps insurers transform their business models and drive growth. Position Summary Use Case Discovery & Prioritization Run assessments to identify and prioritize AI opportunities across presales and sales support (e.g., RFP automation, demo narrative generation, competitive insights, account research, content retrieval). Define business cases, success metrics, and ROI hypotheses for pilot and scale. Solution Design & Implementation Design end-to-end AI workflows using available platforms (e.g., gen AI assistants, RAG over sales assets, CRM copilots, call intelligence, knowledge search). Partner with Sales Ops, RevOps, IT, and Security to integrate with core systems (CRM, CPQ, CMS/DAM, KM, ticketing) and enforce data access controls. Orchestrate pilots (MVPs), manage backlog, and drive production rollouts with change management. Content and Knowledge Enablement Curate, tag, and govern the knowledge base leveraged by AI (playbooks, case studies, win wires, RFx libraries, product/industry content). Establish feedback loops to improve content freshness, relevance, and guardrails for brand, legal, and compliance. Training, Adoption & Change Management Create role-based training for presales, AEs, BDRs, SEs, and partner teams; deliver live enablement and just-in-time guidance. Develop best-practice guides, prompts, and templates; run office hours and internal communities of practice. Governance, Risk & Ethics Define and enforce AI usage policies, data handling standards, and human-in-the-loop review for external content. Partner with Legal/InfoSec on privacy, model/data risk assessments, and vendor due diligence. Measurement & Continuous Improvement Instrument KPIs and dashboards; analyze adoption and impact; run A/B tests and iterate. Report outcomes and insights to sales leadership; scale successful patterns globally. Required Qualifications 7+ years in presales, sales engineering, sales operations, enablement, or RevOps, with 2+ years implementing AI/automation solutions in GTM workflows. Proven experience deploying gen AI or ML-powered tools (e.g., knowledge assistants, proposal/RFP automation, call analytics, CRM copilots, RAG search). Strong understanding of sales cycles (discovery to close), RFx processes, demo strategy, and proposal creation. Hands-on skill with one or more: prompt engineering, vector search/RAG, LLM orchestration frameworks, analytics/BI, API-based integrations, or workflow automation. Familiarity with data privacy, security, and compliance considerations in customer-facing content. Excellent cross-functional leadership, stakeholder management, and change management skills. Strong writing and communication skills; ability to create clear enablement content and train diverse audiences. Preferred Qualifications Experience in B2B SaaS or enterprise software; insurance/financial services domain knowledge a plus. Exposure to CRM (e.g., Salesforce), CPQ, KM/CMS, DAM, call intelligence, and sales enablement platforms. Experience measuring AI impact using product analytics and revenue KPIs (pipeline velocity, win rate, cycle time). Success Metrics Reduction in RFx turnaround time (e.g., -30%) and increased proposal quality scores. Higher presales productivity (e.g., +25% assets personalized per week, +20% qualified demos per SE). Content findability and usage uplift (search-to-answer rate, time-to-first-draft). Win rate and ACV improvements in AI-adopted segments. Adoption and satisfaction scores for AI tools/workflows. As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope. What Majesco Offers: Majesco is committed to equal pay and transparency. The annual base salary range for this position is $150,000 to $180,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.