Acorn Stairlifts jobs

Annual Service Agreements Renewal Agent The Annual Service Agreements Renewal Agent is responsible for reminding existing ASA clients to renew their annual coverage. ESSENTIAL FUNCTIONS Contact assigned customers and maintains follow-up to remind clients to renew their coverage Contact clients that have a balance due Record brief notes of every customer contact Record the disposition of each client Record the purchase of annual service agreements in the client's file. Record the payment received in the client file, ensure a zero balance. Collects credit card or check payment via phone Discloses plan limitations accordingly Pursue and resolve all accounts not collected upon Creates support tickets when service is required Achieve sales goals and maintain KPI's as directed by management Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. SKILLS Must be comfortable using Microsoft Windows and have proficient keyboarding skills. Ability to effectively present information and respond to questions from clients Ability to calculate figures and amounts such as discounts Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. ATTRIBUTES Capacity for listening, dealing with confrontation, and overcoming objections. Should possess good reading skills and have a clear speaking voice Customer-centric mentality Excellent verbal and written communication skills Works with the team; contributes to positive team environment; welcomes feedback. Approaches others in a tactful manner; reacts well under pressure; Accepts and adapts to frequent change Works with integrity and ethically; supports organization's culture, goals, and values Adheres to work schedule EDUCATION/ EXPERIENCE High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience. PHYSICAL REQUIREMENTS Must occasionally lift and/or move up to 10 pounds Regularly required to sit, speak, and listen; occasionally required to stand. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate NOTE: This job description is not intended to be all-inclusive.

ADT is seeking a seasoned and strategic Senior Digital Communications Manager to strengthen our brand presence across organic social channels and help bring our story to life in meaningful ways. This role will drive content direction, oversee agency partners, and integrate social media into our broader communications strategy. You will combine creative vision with data-driven decision-making to inspire engagement, amplify campaigns, and connect with audiences who trust ADT to help protect what matters most. Duties and Responsibilities: Define strategic approaches for each social channel, tailoring content and engagement strategies to audience behavior and platform best practices. Drive top performance from our agency partners through clear direction, consistent feedback, and alignment with ADT's brand and business goals. Collaborate closely with brand, marketing, and production teams to integrate social into larger campaigns and corporate priorities. Partner with product teams and product communications leads to ensure we are telling a compelling, cohesive story about ADT's products and technology. Understand the paid media landscape to advise on when and how to amplify organic content for greater reach and impact. Work with the partner communications team lead to identify and prioritize content most likely to engage and grow ADT's online communities. Partner with production teams and agencies to create high-performing video content optimized for social platforms. Manage the social media content calendar and oversee publishing processes to maintain a consistent and compelling presence. Use analytics to evaluate performance, extract insights, and adjust strategies to continually improve engagement and impact. Monitor social trends, competitor activity, and emerging platform features to keep ADT's presence fresh and competitive. Oversee community management, ensuring timely and brand-appropriate engagement with followers, and guide rapid, thoughtful responses to emerging issues or crisis situations. Lead, mentor, and develop team members to deliver high-quality work and grow their expertise in digital communications. Qualifications: 6+ years of experience in digital communications or social media management, ideally in a corporate, agency, or brand environment. Proven experience delivering high-impact organic campaigns with measurable business outcomes. Strong creative instincts paired with the ability to turn complex topics into engaging, audience-first content. Track record of managing agencies, budgets, and creative workflows. Proficiency with analytics tools and using data to guide decisions. Exceptional writing, editing, and visual storytelling skills. Ability to collaborate across functions and influence stakeholders at all levels. Preferred Skills: Experience with integrated communications strategies spanning social, PR, marketing, and executive visibility. Familiarity with influencer engagement and community management. Knowledge of security, technology, or connected home industries is a plus. Location: Our office follows 4 days onsite and 1-day remote schedule.

What You Will Do As a Sourcing & Vendor Management Intern, you'll play a key role in optimizing procurement and vendor processes. You'll support day-to-day operations, help analyze supplier data and assist in improving sourcing strategies that align with company goals. Key responsibilities: Analyze spend data and prepare supplier scorecards Support RFx (RFI, RFP, RFQ) coordination and documentation Maintain and update vendor contract databases Research market trends to support sourcing strategy Assist with supplier onboarding and compliance audits Collaborate with cross-functional teams to ensure vendor alignment and performance What You Need to Be Successful Currently pursuing a Master's degree in Supply Chain Management, Business, Finance, or a related field, with an expected graduation date between December 2026 and August 2027 Strong analytical and organizational skills with great attention to detail Effective communication and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Proactive and eager to learn with a self-starter attitude What Will Set You Apart Proficiency in Excel and familiarity with procurement/ERP tools like Ariba, Oracle, IronClad, or Zip Previous experience or coursework related to sourcing or vendor management Comfortable working independently and collaboratively with internal teams Interest in process improvement and operational efficiency in procurement functions How ADT invests in you: Culture of professional development & training, including access to LinkedIn Learning, collaborative team support, and exposure to meaningful, real-world projects Front-line experience and opportunities to learn directly from leaders through our Executive Leadership Team (ELT) Speaker Series Commitment to equity and inclusion through ongoing initiatives, employee resource groups, and employee recognition programs Volunteer opportunities to give back and make a difference in the communities we serve Compensation & Internship Details Compensation: $22/hour for undergraduates, $25/hour for those enrolled in a graduate program. Work Schedule: A 40-hour workweek is expected, with interns on-site from Monday to Thursday in our Boca Raton Headquarters, and the option to work remotely on Fridays, depending on team schedules. U.S. Citizenship or Permanent Residency is required, as we do not offer sponsorship. Must be available for the entire duration of the internship program, from May 18-July 30, 2026. Housing allowance and relocation assistance are not offered for Internship roles. Why you'll love working here: We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences. We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy. We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration. We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective. EEO Statement: ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

As Sr. Specialist, HR Technology you are responsible for evaluating, implementing, and supporting technology solutions that enable Human Resources business partners to deliver a great candidate and employee experience. Oracle HCM Cloud and related products are key components of our HR transformation at ADT. You will also be responsible for ensuring our HR and Payroll cloud technology business processes are running optimally. Duties and Responsibilities: Develop a solid partnership with your HR and Payroll partners to understand their goals so you can recommend how to leverage technology to streamline business processes. You are the liaison between IT and business partners. Plan, direct, or execute the activities for defining requirements through designing, configuring, and implementing solutions within Oracle HCM Cloud, Integrations, ADP and Kronos with limited direction. Sustain and manage relationships with vendors who provide technology and consulting related to our platforms and projects. Work with your team and business partners to anticipate how business strategy or policy changes will impact systems and processes. Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop. Analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, while maintaining high service levels for the user community with limited direction. Continuously strive to improve business partner and user support through high level guidance to the Help Desk and support for IT initiatives to address service issues. Execute the activities for defining requirements through designing, configuring, and implementing solutions within applications including Oracle HCM Cloud (Incl OTL, Core HR and ORC), Integrations, ADP, etc. Serve as project manager for technology initiatives, leading cross-functional teams in translating business needs and technology directions into product definitions and programs. Deliver clear communication on status, timing, and deliverables to leaders, team members, stakeholders, etc. Recommend and manage standard testing procedures for system changes and scheduled cloud software updates. Performs system configurations and maintenance as needed in various platforms. Maintains system and program administration documentation, as required. Reviews production issues and assists with escalated troubleshooting with limited direction. Identifies trends in issues and recommends long-term solutions. Adheres to SOX compliance processes and system audit requests. Always represents the Company in a professional manner. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the public. Performs other duties as necessary. Skills and Competencies: Strong understanding of HR business processes and best practices across the employee lifecycle. Analytical mindset with ability to interpret data, identify trends, and troubleshoot system issues. Demonstrated ability to translate business requirements into effective technical configurations and process improvements. High attention to detail and commitment to data accuracy and integrity. Ability to create and maintain system documentation, process maps, and user guides. Conceptual thinking, problem solving, and process improvement. Minimum Qualifications: Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field. 5-7 years of experience supporting or implementing HR systems, with at least 4 years in Oracle HCM Cloud. Hands-on experience in one or more Oracle modules (Core HR, Time and Labor, Recruiting, Compensation, Absence and Benefits Administration) a plus. Strong understanding of HR business processes and data structures. Proficiency in Oracle HCM reporting tools (OTBI, BI Publisher, HCM Extracts). Proficiency in Excel. Experience with fast formulas and workflow configuration preferred. Excellent analytical and problem-solving skills, with strong attention to detail. Strong communication skills and ability to collaborate across functional teams. Oracle HCM certification(s) a plus. Preferred Qualifications: Experience with Oracle Recruiting, Core HR (including Workforce Comp), Oracle Time & Labor. Working Conditions: Physical Requirements: Sit (Continually=67-100% of workday). Standing, stooping, lifting, climbing, crawling both inside and outside in various weather conditions. Communication Skills: Writing, Talking/Hearing on the phone (Continually=67-100% of workday). Environment Requirements: Remote/Home office (4 days in the office). Travel: No travel required.

Join ADT's Strategic Sourcing and Procurement team, a powerhouse driving measurable impact for a company that protects millions every day. As the Systems Administrator, Procurement, you'll shape the future of our procurement technology ecosystem, leading the strategy, implementation, and optimization of key platforms including Procure-to-Pay (P2P), Contract Lifecycle Management (CLM), and Intake systems. You'll own system performance, integrations, user adoption, and continuous improvement-ensuring every process runs smoothly and efficiently. This is a high-visibility role that blends technical mastery, strategic thinking, and leadership to elevate our procurement capabilities and deliver a best-in-class user experience across the organization. Our office follows a 4 days onsite and 1 day remote schedule. Key Responsibilities Own and manage ADT's procurement technology platforms, driving system performance, scalability, and user experience. Lead system implementations, upgrades, and releases-translating business requirements into technical solutions. Configure and manage workflows, approval logic, and business rules to ensure accuracy and compliance. Oversee integrations, APIs, and data exchanges with ERP, supplier, and financial systems. Maintain and manage master data, including suppliers, permissions, and accounting segments. Monitor system operations, including batch jobs, scripts, and data imports/exports. Troubleshoot and resolve system issues, interface errors, and data quality problems. Develop and maintain SOPs, admin guides, and technical documentation. Collaborate with Procurement, Finance, and IT stakeholders to deliver technology-driven process improvements. Provide expert user support and serve as the primary liaison with vendor support teams. Support audit and compliance reviews through documentation and system monitoring. Preferred Qualifications Experience with Oracle ERP/Cloud (OCI) or SAP/Ariba (Integration Manager, Master Data Manager). Knowledge of Ariba Network integration (cXML/EDI, PunchOut catalogs). Familiarity with Ariba SLP, Sourcing, Contracts, Custom Forms, and Fieldglass. Experience with Ironclad, ZIP HQ, or CIG V7 (Cloud Integration Gateway). Required Qualifications Bachelor's degree or equivalent work experience. Deep understanding of procurement processes and workflow automation. At least 8 years of experience designing, configuring, and supporting Procurement or P2P systems. Demonstrated experience managing system integrations, upgrades, and deployments. Strong analytical and troubleshooting skills focused on practical solutions. Excellent communication and collaboration skills with both technical and business teams. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About US: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system. What are your key responsibilities? Work with the customer to determine optimal system and equipment to meet their needs. Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service. Evaluate the information provided and work with the customer to provide the best possible solution for their location. Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. Pursue safety practices to safeguard against injury and damage to property. Assure against loss of unused materials, ladders, and tools on a job site or office location. Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started. And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Customer focused and customer driven mindset Technical aptitude Strong verbal communication Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent Electronic Trade School training is a plus! What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities

Acorn Stairlifts, Inc. is an international company with offices in the United States. We design, manufacture, sell, and install stairlifts. Due to our rapid growth, we are seeking skilled and highly motivated Installers who will act as the face of our company for your local market.The individual will perform service, repair and/or installation of stairlift products. Provides technical support to customers on operational or maintenance aspects of equipment. Diagnoses mechanical , hardware, and system failures, using established procedures. We TRAIN YOU!!!!. Cable, Home Improvements, HVAC and Security/Alarm experience a plus. Passion for providing exceptional customer service. Interpersonal, Organizational, Problem Solving and Communication skills. Maturity and ability to deal effectively with the job requirements. Must regularly lift and /or move up to 100 pounds. Commits to long hours of work and travel when necessary to reach goals; weekends may be required. Drivers' license required; prolonged amounts of time operating a vehicle. Benefits: Paid Training in Orlando, FL our Corporate Office Company Vehicle Attractive benefits package to include Medical, Dental, Vision and 401(k) 7 Paid Holidays and 10 Paid Days Off each year. Hourly Base plus Sales Commissions. 32 Hour A Week Guarantee Acorn Stairlifts Inc. is an Equal Opportunity Employer

What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth. Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services. What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation. Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings. Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team! Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.

Reporting to an Audit Senior Manager, the Auditor is an entry level auditor position within Internal Audit. The Auditor will conduct financial and operational reviews and assess internal controls to support Sarbanes-Oxley Section 404 compliance of ADT Operations. The Auditor will interact with financial, operational and IT management personnel across the company and will be exposed to financial and business operations. Duties and Responsibilities: Carry out the vision and mission of Internal Audit to enhance and protect organizational value. Actively participate in audit planning, fieldwork, and reporting. Assess design and operating effectiveness of internal controls over financial reporting (both IT General Controls and automated IT controls), including assessing reliability of information used in control performance. Collect, evaluate, and document information with high quality to support audit results. Analyze data sets to perform audit planning, sampling, testing, or to evaluate observations. Review audit work papers and report observations in accordance with Internal Audit standards. Evaluate the adequacy and effectiveness of internal controls and compliance with corporate policies and procedures. Identify audit issues and root causes, recommend improved internal controls and business processes, and ensure that corrective action plans are developed and implemented. Present clear and concise observations to Internal Audit management and verify observations with operational management. Participate in Internal Audit process improvements. Continue professional education regarding audit and accounting standards and laws and regulations applicable to the company. Assist external auditors, as requested. Skills and Competencies: Strong interpersonal skills and ability to work in a diverse team environment. Possess excellent written and oral communications skills. Have strong, proficient analytical skills. Possess strong leadership skills, with professional development coaching experience. Computer skills (Intermediate/Advanced Excel, PowerPoint). Minimum Qualifications: Bachelor's degrees in IT Systems Management, IT, Accounting, or other relevant fields. General knowledge around professional communications, attire, and a willingness to learn. Live within driving distance to the ADT Boca Raton Headquarters. Preferred Qualifications: Master's degree preferred. Required Licensing or Certifications: CPA, CIA, and/or CISA preferred, but not required. Location: Our office follows 4 days onsite and 1-day remote schedule. Travel: No travel required.

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here. Position Summary: Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned. Verifies, responds to, and dispatches on emergency signals. Answers incoming calls. Operator must be licensed to work in all States mandating requirements. Must be proficient in the verification and dispatching of alarms to police/fire agencies Must know the different types if signals and the SOP's for each signal. Operator will work under close supervision during the first 30 days. Must keep abreast of the organization goals and positions held. Must be able to meet minimum productivity standards set. Must keep abreast of both company and central station policies. Must meet minimum quality standards set for them. Position requires weekend, holiday and shift work and may require mandatory overtime. Notifies customers of non-emergency signals. Notifies responders on emergency signals after dispatch. Processes basic data changes to customer accounts. Must be able to handle signals from one location/area and TTY stations. Position requires weekend, holiday and shift work and may require mandatory overtime. Knowledge: Knowledge of and familiarity with Computers and Microsoft Office applications, and Internet. Knowledge of Company policies, procedures, guidelines, and practices. Basic knowledge and understanding about VIP accounts and department. Skills: Self-motivated and a professional attitude. Excellent communication and listening skills. Excellent teambuilding, customer service, and interpersonal skills. Must possess good decision making skills, be very organized and detail oriented. Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone Must be able to meet minimum productivity standards set that apply to a Level I operator. Must meet minimum quality standards set for them (90% or better average on Q/A). Abilities: Ability to work overtime as requested by management. Ability to use discretion and problem analysis. Ability to work effectively with others. Ability to work as part of a dynamic team and be flexible. Ability and willingness to make key contributions to the growth of the business. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation. Ability to concentrate on a task over a period of time without being distracted. Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Normal office environment. Minimum Qualifications: High School Diploma or General Education Degree (GED) and one to three months related experience or related training/certification preferred. Pay and Benefits Disclosure: The pay for this role is $20.00 We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $17.00 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Additional $320 per week training bonus included during three week training process Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $15.30 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Additional $320 per week training bonus included during three week training process Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off

The Relocation Agent is responsible for handling removals and reinstalls to clients that have purchased from a third party. ESSENTIAL FUNCTIONS Review requests where clients are requesting removal and reinstall (same or new location) Review requests where clients purchased from a 3 rd party to be installed in a new location Liaise with scheduling department to arrange removal / reinstalls Document and report to management any trending quality issues. Work special projects assigned by management. Observes all health/safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. SKILLS Proficiency with computers Analytical Thinking Ability to handle and prioritize multiple tasks Communication skills Interpersonal skills Organization sills ATTRIBUTES Technical knowledge Analytical and critical thinking Communication Ability to work and contribute to a positive team environment Adaptability Ethics Adheres to work schedule EDUCATION/EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PHYSICAL REQUIREMENTS The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. NOTE: This job description is not intended to be all-inclusive.

Save Sales Representatives are responsible for handling inbound phone calls from prospects looking to cancel a previous appointment or installation date. The employee is responsible to engage with interested Security and Smart Home customers determining original needs and offer solutions to resolve any issues or concerns. The employee must use consultative sales skills to assist in explaining product benefits and features, overcome objections, and close the sale. Duties/Responsibilities: Maintain an expert-level understanding of all ADT products and how they work, as well as any sales offers and promotions. Provide a resolution and close installation for prospects using active problem solving and de-escalation skills. Process data changes and updates to prospective accounts accurately and thoroughly Execute and follow through on promise made to customer. Meet or exceed the minimum goals monthly for the role. Goals are subject to change at any time. Performs other duties as assigned. Required Skills/Abilities/Certification/Competencies: Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; to write straightforward explanations, routine correspondence; to ask effective questions and present information clearly and concisely; to communicate with proper grammar and vocabulary effectively and clearly. Demonstrate empathy and understanding to prospect's issue or question; to handle sensitive and emotionally escalated calls and situations that require empathetic responses. Consultative sales skills required to assist in explaining product benefits and features, overcoming objections, and closing sales. Reasoning Ability to apply common sense understanding to detailed written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Must be adaptable to unforeseen situations, keep focus on the customer and make empowered decisions with integrity, empathy, and compassion. Ability to gain in-depth knowledge of the client's processes, products and services during new hire and ongoing training. Computer skills with ability to listen and respond while keying into automated system. Ability to learn to navigate client specific screens in a Windows environment as required. Education and Experience: High school diploma or equivalent. Customer Service, Technical Support, Onboarding and/or Call Center experience required. General knowledge of sales terminology, concepts, practices, and processes. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand, walk, sit; twist, use hands to handle, push, pull or feel, reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must maintain regular and acceptable attendance at such levels as determined at ADT's sole discretion. The employee must be available and willing to work on-site and for such hours per day or hours per week as ADT determines is necessary or desirable to meet its business needs. Must pass Background Check and Drug Screen. Onsite Requirement: This position you will report to our Jacksonville, FL contact center. Pay and Benefits Disclosure The pay range for this role is $11 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to qualify sales opportunities and schedule sales appointments with our ADT Field employees. This is an entry level role for our Relocation Retention department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Relocation Inside Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness. This position is fully onsite at our ADT Location: 10401 Deerwood Park Blvd, Building 2 Jacksonville, FL 32256 Answer incoming calls from customers and/or ADT employees. Identify the reason for the call through discovery. Determine proper solution for customer, make recommendation, and overcome objections if needed. Transfer the call to the appropriate group for handling that ensures the optimum customer experience. Schedule appointments where applicable. Process cancellation requests where applicable. Perform other duties and related work as assigned. Experience: Call center experience preferred. Sales experience preferred. Retention experience preferred. Skills/Abilities Basic knowledge of computer applications. Excellent problem solving and communication skills. Ability to persuade customer to agree on recommended path and/or overcome customer objections Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Strong listening skills used to conduct needs analysis. Ability to multi-task while speaking to prospects. Must be able to work with confidential information regarding customer accounts and employee files.

About US: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system. What are your key responsibilities? Work with the customer to determine optimal system and equipment to meet their needs. Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service. Evaluate the information provided and work with the customer to provide the best possible solution for their location. Identify opportunities to improve the use and functionality of the customers system and provide those recommendations. Pursue safety practices to safeguard against injury and damage to property. Assure against loss of unused materials, ladders, and tools on a job site or office location. Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started. And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Customer focused and customer driven mindset Technical aptitude Strong verbal communication Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent Electronic Trade School training is a plus! What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities

This role is an entry level position in our Retention organization, additional career progression is available into any of the Retention Teams, including Account Management, Collections, and Existing Customer Sales. The Retention Coordinator is responsible for answering incoming calls, identifying reason for the call through discovery, and transferring to the correct department for handling. This position may also require scheduling or rescheduling sales appointments, service calls, and installs related to the Retention Team. Processing cancellation requests for some cancel types also possible. This is an entry level role for our Existing Customer Sales department. The intent of this role is to introduce our new team members to our ADT products, policies, and processes, and to prepare them to promote to the Existing Customer Sales Representative role. This promotion may take place anywhere from 60-180 days from your start date, depending on readiness. This is a remote position, but classroom and on the Job Training will be held onsite at 10401 Deerwood Park Blvd, Building 2 Jacksonville, FL 32256. The role follows a hybrid work-from-home model, requiring both remote and onsite work. After training, you will primarily work remotely, but may be required to report to the office for one week every 5-8 weeks. Essential Duties & Responsibilities include the following. To perform this job successfully, the Retention Coordinator may be expected to perform some, or all of the duties listed, and other duties as assigned. Answer incoming calls from customers and/or ADT employees. Identify the reason for the call through discovery. Determine proper solution for customer, make recommendation, and overcome objections if needed. Transfer the call to the appropriate group for handling that ensures the optimum customer experience. Schedule appointments where applicable. Reschedule service or installation appointments where applicable. Process cancellation requests where applicable. Performs other duties and related work as assigned Education/Work Experience Required: High school diploma or equivalent, some college preferred Experience in Customer Service and Sales/Retention preferred Experience working with multiple screens and programs Computer proficiency and problem-solving skills Skills/Abilities: Ability to persuade customer to agree on recommended path and/or overcome customer objections Self-motivated and a professional attitude. Ability to work varied hours based on business needs. Excellent time management, planning and proactive thinking skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to perform duties in a dynamic, fast paced work environment with frequent changes. Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Must be able to work with confidential information regarding customer accounts and employee files. Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: Ability to work from home, and supply a distraction free environment, or in the office based on business needs.

Unlimited earning potential with uncapped commissions Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement) Paid Time Off Career growth opportunities 5 Weeks paid training No cold calling Position Summary: Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees. This position is fully onsite at our ADT Location: 10401 Deerwood Park Blvd, Building 2 Jacksonville, FL 32256 Answer new and existing customer phone calls while following sales processes. Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc. Experience: One year of sales experience preferred. Skills : Proven sales ability and closing skills. Strong listening skills used to conduct needs analysis. Excellent problem solving and communication skills. Ability to multi-task while speaking to prospects. Education/Certification: High school diploma or GED

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: Build relationships between new customers and the ADT brand and product portfolio Complete in-home consultation and assessment Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices Complete customer onboarding and education of key products and services You will work in a dynamic, collaborative environment, working closely with customers and coworkers This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements High School diploma or the equivalent Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: Comprehensive paid training program Full benefits on the 1st of the month after 31 days of employment Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending Future = 401(k) with employer matching Life = Paid vacation time Company vehicle provided Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards Tuition reimbursement Employee Referral bonuses - when you refer a friend or family members This role offers: Hourly pay: $17.00 Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives Training: Additional $320 per week training bonus included during three week training process Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training Company vehicle provided for work use Benefits: Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Short- and long-term disability, life insurance, and well-being benefits Paid time off