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Acorns jobs - 33 jobs

  • Director of Communications

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. __________________________________________________________________ 📣 Director of Communications | Acorns The Director of Communications will serve as Acorns' chief publicist and storyteller, shaping the narrative and maximizing the earned media footprint for the company's mission and our role in transforming financial wellness for the whole family. This leader will build and run an influence engine across earned, owned, social, and executive visibility - establishing Acorns as the most trusted voice in financial wellness. Success is measured in impact: increased trust, heightened brand relevance among emerging investors, and a growing chorus of cultural conversation shaped by Acorns. We're looking for a builder, a creative strategist, and a cultural storyteller who sees communications as a force multiplier for mission, brand, and growth. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Lead PR & Press Strategy: Develop and drive a breakthrough PR strategy that brings Acorns' mission into money culture and accelerates business outcomes. Own the Press Office: Serve as the primary media point of contact, responding quickly and accurately, while constantly scanning culture and news cycles for openings. Drive Top-Tier Media Coverage: Lead proactive outreach and pitching to secure high-impact stories across financial, business, tech, and consumer media. Shape Core Narratives: Craft compelling brand, product, and executive narratives that differentiate Acorns and spotlight our mission, purpose, products, and people - including CEO storytelling. Lead Key Media Moments: Own communications for product launches, partnerships, announcements, and campaigns, ensuring originality, consistency, and cultural relevance. Build the Customer Story Engine: Identify, curate, and deploy powerful customer stories that highlight the real impact of Acorns on families. Oversee Agency Partners: Manage agency relationships, budgets, timelines, and KPIs to maximize creativity, efficiency, and ROI. Drive Product Communications: Translate complex product features into simple, compelling stories in collaboration with Product, Marketing, and Creative. Lead Crisis & Reputation Management: Maintain a robust crisis plan and serve as a key leader in protecting brand trust during sensitive moments. What you will bring to Acorns: Hands-on experience in a fast-paced, high-growth environment, with a proven ability to both execute and lead a communications strategy. Demonstrated experience managing a daily, high-volume inbound press office and executing proactive, Tier 1 media relations campaigns. Expertise in developing clear, compelling communications across multiple channels, including press releases, talking points, and strategic narratives. Experience building and leveraging customer stories/case studies to drive media coverage and support brand messaging. Exceptional written and verbal communication skills, with meticulous attention to detail. 5+ years of people management experience Demonstrated experience motivating, supporting, and developing team members to meet performance expectations and build their careers. Ability to align company vision and organizational goals with team execution. Commitment to upholding policy and procedures per company standards. Own strategic decision-making and effectively communicate direction to team members. Exceptional drive and precision in delivery. A belief that your work is tied to your life's mission. Optimistic about the potential of societal change. You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options. A comprehensive benefits package for you and your family. Flexible work location, hours, and paid time off. 401(k) matching. Monthly Acorns account contribution & GoHenry account for your family. Mindfulness and Financial Wellness resources, Headspace and Addition Wealth. Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform). Roots Leadership Program for Emerging Leaders. Community week onsite gatherings and various virtual events. Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $27 billion dollars, much of it from spare change and small amounts. Management Principles: As a Director, you will embody our Management Principles: Managers are constantly raising the bar. Managers ensure all team members have a voice and a path. No surprises - Managers give and receive feedback early and often. Managers continuously assess performance action on concerns quickly. Managers foster a resilient, results-oriented mindset. Compensation Information: The pay range for this position at commencement of employment is expected to be between $185,000 and $205,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit *****************
    $185k-205k yearly Auto-Apply 35d ago
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  • Senior Disputes Operations Associate

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. _______________________________________________________________________ Senior Disputes Operations Associate | Acorns Acorns is seeking a Senior Disputes Operations Associate to champion our fraud mitigation strategies and oversee complex dispute resolution processes. In this role, you will act as a strategic subject matter expert, analyzing data to prevent fraud losses while ensuring strict regulatory compliance and a seamless experience for our customers. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Lead end-to-end resolution of complex transaction disputes, from investigation to final decision. Liaise with customers and merchants to provide timely and accurate notice on cases. Manage the lifecycle of filing, tracking and reconciliation of chargebacks, ensuring adherence to compliance protocol across Regulation E, NACHA rules, and Visa Operating Regulations. Analyze data to pinpoint patterns for emerging merchant and fraud trends, reporting findings and recommendations to leadership. Strategize and collaborate with leadership, cross-functional teams, external vendors and peers to improve internal processes, workflows, and preserve product health by identifying areas of opportunity to automate and streamline Dispute Operations. Serve as a subject matter expert for the Banking Operations team, provide guidance on complex cases, monitor industry and regulatory rules updates, and maintain up-to-date Standard Operating Procedures (SOPs) with an acute attention to detail. Assist leadership with formal complaint filing and other ad hoc requests. What you will bring to Acorns: 2+ years of experience in disputes, investigations, chargebacks, and banking operations, preferably within a FinTech environment. Mastery of Regulation E and NACHA rules with extensive experience of Visa card rules (VCORE) and chargeback lifecycles. Competency with Excel or similar data analysis programs, with the ability to interpret data to drive decision-making. Experience collaborating with Risk Analysts to develop and improve controls, specifically regarding BIN blocks and analyzing merchants to mitigate financial loss. Excellent written and verbal communication skills, with the ability to articulate complex regulatory concepts to stakeholders, provide excellent customer service, and create and upkeep comprehensive documentation on department procedures and operations. A strategic mindset for improving processes and workflows to achieve efficient, scalable results. Hunger to deliver game-changing products and results. Exceptional drive and precision in delivery while balancing customers' experience. A belief that your work is tied to your life's mission. Optimistism about the potential of societal change. You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options. A comprehensive benefits package for you and your family. Flexible work location, hours, and paid time off. 401(k) matching. Monthly Acorns account contribution & GoHenry account for your family. Mindfulness and Financial Wellness resources, Headspace and Addition Wealth. Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform). Roots Leadership Program for Emerging Leaders. Community week onsite gatherings and various virtual events. Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $27 billion, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $70,000 - $75,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $70k-75k yearly Auto-Apply 18d ago
  • Relationship Specialist Northeast

    Palmetto 4.8company rating

    Remote job

    Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact-without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Department Description Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption. Location This role will be remote based in the Northeast region. About You You work well in a fast paced environment, and are nimble to adapt to new challenges. You've got a passion for servant leadership, willing to support frontline sales reps and team members to successfully transact on the Palmetto financial product platform. You enjoy building meaningful relationships and delivering a best in class partner experience Summary of Role The Relationship Specialist will be responsible for managing the support and processing ecosystem around Palmetto's financial products for small and medium sized EPCs, providing direct support to partners, while collaborating closely with the Relationship Manager. Strategic & Tactical Product Operations Support EPC partner requests via email ticketing, chat support, mechanisms. Manage all queues & action areas within the financial portal to ensure smooth transactions for partners, and remove friction and blockers to any transactions. Provide coaching and training transactions to EPC partners & sales reps. Assist in the continuous evaluation and improvement of internal processes and help build systems that meet current and future company service expansions. Account & Relationship Management Work closely with the regional Relationship Manager to understand partner needs and expectations, and begin to build relationships. Surfacing global insights from EPC partner requests and interactions to LightReach Leadership and proactively identify opportunities to improve our product and partner experience. Work with regional relationship managers in implementing regional strategies and initiatives to drive EPC engagement, including pipeline reviews Foster a strong relationship with the regional Lightreach Pro Relationship manager, driving cohesive regional strategy. Qualifications 3+ years of experience in a Product Operations, Customer Service, or Account Management Support role preferred BS/BA Preferred Strong verbal and written communication skills, and a passion for building and nurturing relationships Excellent interpersonal and relationship building skills that improve collaboration and drives mutual success Enjoys working in a fast-paced rapidly changing environment Highly motivated and able to thrive in a fast-paced customer-centric environment where priorities may change quickly Strong problem solving abilities, with the ability to analyze data, spot trends, and develop creative solutions to challenges Proficiency in Google Suite, slack, intercom, chat support systems Ability to work independently and collaboratively in a team environment Knowledge of the construction or solar industry preferred Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ***********************************
    $38k-61k yearly est. Auto-Apply 8d ago
  • Future Opportunities: Accountant Sales Talent

    Gusto 4.5company rating

    Remote job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. Submit your interest to join our Gusto Pro Sales team! Gusto is seeking sales professionals who thrive in a fast-paced, consultative environment and are interested in being considered for future start dates in 2026. In these roles, you will own each partner relationship from first conversation to lasting collaboration-delivering exceptional experiences and driving meaningful results for accounting firms and their clients. If you'd like to be considered for future opportunities with our team, please complete the form below and upload your resume. While start dates are still being determined for 2026, we'd love to connect! Does this sound like you? Apply below! About the Role: Gusto's Partner Sales organization is growing, and we're always looking to meet future teammates who are passionate about helping accountants transform the way they serve small businesses. Whether your strengths lie in acquiring new partnerships or nurturing long-term relationships, we'd love to connect. Our Gusto Pro Sales team partners with accounting firms nationwide to help them onboard their clients to Gusto and unlock the full value of our platform. We're building a talent pipeline for future Account Executive and Account Manager opportunities-both roles focused on empowering our accountant partners, driving adoption, and growing shared success across the Gusto ecosystem. Here's what you'll do day-to-day: Nurture Partner Relationships: Build and manage trusted relationships with accounting firm partners. Grow existing relationships by helping firms activate more clients and deepen their engagement with Gusto. Develop & Close Business: Drive new business by identifying, engaging, and onboarding new firms into the Gusto Pro ecosystem. Empower Partners: Lead consultative conversations that uncover partner needs and align Gusto's solutions to their business goals. Collaborate Cross-Functionally: Work closely with Marketing, Product, and Customer Success to improve the partner experience. Positions available in the future range levels. Here's what we're looking for: 5+ years of professional sales experience in payroll, HCM, SaaS, or HR tech with a focus on accounting firms. 2+ years of proven success managing or acquiring a book of business with measurable quota attainment. Experience working with accountants, payroll, HR tech, or financial services. Skilled in consultative, relationship-based sales and value-driven conversations. Our cash compensation amount for this role is targeted between $110,000 OTE to $130,000 OTE in Denver, Las Vegas, Atlanta, and Chicago and most remote locations. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $110k-130k yearly Auto-Apply 40d ago
  • Sr. Copywriter (Contractor)

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________________ Sr. Copywriter [Contract] Acorns is seeking a contract Sr. Copywriter to join the Creative team! You'll write, edit, and concept against all brand, marketing, and business development content. We're looking for someone who can write against every channel imaginable: podcasts, TikTok videos, emails, commercials, web, in-app copy - if there's something that needs to be written, you'll help shape it. Acorns is a remote-first organization, offering the flexibility to work remotely within the United States, while providing optional access to office space in Irvine, CA. This role is being offered on a contract basis with an expected duration of 3 months with potential to expand based on business need and requiring 40 hours of work per week. What you'll do at Acorns: Develop end-to-end copy for a wide range of deliverables, including digital ads, lifecycle emails, landing pages, in-product messaging, scripts, social campaigns, and brand experiences. Apply and reinforce the Acorns brand voice across all touchpoints ensuring consistency, clarity, and craft at scale. Support copy development for large-scale launches, including campaign naming, taglines, and positioning frameworks, using established strategy to guide execution across channels. Translate campaign-level messaging frameworks into channel-specific executions, adapting ideas thoughtfully while preserving core strategy and voice. Partner closely with creative leadership and cross-functional teams to develop ideas, present work, and iterate based on feedback from senior stakeholders. Push creative thinking within briefs - bringing strong points of view, asking smart questions, and helping elevate ideas to be more emotionally resonant and aligned with Acorns' values. Collaborate with external vendors and partners as needed, contributing to reviews and ensuring all copy reflects Acorns' standards and brand voice. What you'll bring to Acorns: 6+ years of copywriting experience, ideally within in-house brand, product, or creative teams, with a strong portfolio demonstrating concept-to-execution thinking across channels. Background writing for finance, investing, fintech, or money-related products, with the ability to translate complex or regulated topics into clear, compelling, human language. Hunger to deliver game-changing products. Exceptional drive and precision in delivery. A belief that your work is tied to your life's mission. Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive hourly rate Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is how everyday consumers save & invest for the long term. By putting the tools of wealth-making in everyone's hands, Acorns has become the largest subscription service in U.S. consumer finance, serving over 10 million everyday Americans. Today, Acorns is a global company across five countries with three distinct products, including GoHenry, the leader in money management and financial education for kids in the US and UK, and Pixpay, a leading European money manager for teens. At Acorns, customers get automated investing in diversified portfolios, a simple retirement product, a bank account that helps people spend less to invest more, and bonus investments from 20k brands. Parents can easily invest in their kids and get money news they can use to grow at every life stage. From acorns, mighty oaks do grow! Compensation Information: The pay range for this position at commencement of employment is expected to be between $62/hour and $67/hour; commensurate with experience and qualifications. Company reserves the right to modify hourly rate at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $62-67 hourly Auto-Apply 12d ago
  • Senior Business Analyst

    Tally Group 4.3company rating

    Remote or Houston, TX job

    A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future! Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy. Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us? What you'll be doing Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours. You'll be responsible for: Writing user stories translating complex problems into requirements Developers can action Working with Solution Architects to groom requirements End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes. Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment. Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences. Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity. What we're looking for Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role: Able to step back, pause and think critically about the correct approach before diving in Proven experience in prioritization and compliance-driven change delivery. Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories Skilled in stakeholder engagement and cross-functional collaboration Strong Jira and Excel skills. Data focused approach - SQL experience is a bonus! What we offer Competitive remuneration within a supportive and collaborative team Flexible working arrangements to suit your lifestyle Vibrant office environment in the beautiful, tree-filled community of The Woodlands Health insurance options Employee referral bonuses Access to our comprehensive wellness program and other wellbeing initiatives An annual bonus day off to celebrate you! Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time. Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
    $99k-129k yearly est. 60d+ ago
  • Analytics Director, Recoveries & Customer Support

    Tala 4.1company rating

    Remote job

    At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population. We're the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we've disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals. Our pioneering work and proven impact have earned us consistent recognition, including being named to: CNBC's Disruptor 50 for five years.CNBC's World's Top Fintech Companies for two consecutive years.Forbes' Fintech 50 list for nine consecutive years. Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success. Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you! The Role The Analytics Director, Recoveries & Customer Support leads the global function that provides proactive data-driven insights to our in-market CCR teams to ensure we meet or exceed our recovery rate and resolution time targets every single month. This role leads a team of analysts that globally manage dashboards that track our KPIs both in aggregate and at the campaign / advocate level. They own the planning of our agent workforce, performance tracking and identify corrective actions based on that data. They also drive the global incentive program to improve outcomes for our best performance. They are decision support for our site directors - providing analytical acumen to deliver operational excellence and continually improve KPIs.What You'll Do Analytics & Insights: Establish and own the global analytics for customer care and recoveries - single source of truth for performance metrics, standardized definitions and automated reporting across all markets Design and maintain KPI dashboards that drive daily operational decisions: recovery rates by cohort/ campaign / channel, agent productivity metrics, customer resolution times. Provide analytical leadership to our customer care & recovery teams in each market to ensure day-to-day operational decisions are based on best available insights Act as an analytical partner to the Product Manager that leads the cross-functional recoveries & servicing squad Recoveries Insights & Decision Support: On a weekly basis review progress towards core KPIs (recovery rate by campaign, channel, agent) and establish playbook for identifying shortfalls and executing corrective actions Continually refine agent performance management evaluation to help improve overall recovery rates - moving of agents between campaigns, incentives for high performers, performance improvement plans for low performers Build business cases for new initiatives, particularly those leveraging technology and AI to increase efficiency and effectiveness. Offer analytical frameworks to approach and resolve emerging challenges within the recoveries organization. Ensure all tests have a clear and trustworthy methodology for measuring impact. Customer Care Insights & Decision Support: Diagnose and prioritize root causes of contact volumes, resolution delays and customer friction across product and operational dimensions Create early warning systems for emerging issues through complaint analysis, sentiment tracking, and anomaly detection. Create standardized reporting on customer care KPIs. Partner with Global customer care leads to identify new initiatives to improve the customer experience based on the data insights from standardized reporting. Strategic Initiatives Leadership: For specific improvement initiatives that best align with your / your teams area of expertise: Develop and manage a clear project plan for all initiatives, ensuring alignment with broader company goals. Work closely with initiative owners to refine strategies, develop test plans, and analyze results. Continuously identify and champion new initiatives to address emerging opportunities. Highlight and address needs for additional resources or cross-functional support to accelerate progress. Own execution through the “last mile” - ensuring pilots convert to scaled programs where teams in market fully adopt new processes and sustained performance gains are delivered post-launch What You'll Need 10- 15 years of proven experience in a leadership role within collections, customer care, or operations analytics, preferably in the fintech or financial services industry; consulting background highly desirable Strong analytical and problem-solving skills, with a demonstrated ability to translate data into actionable insights. Experience in developing and managing project plans, with a track record of driving initiatives to successful completion. Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams. Effective change management skills - able to get teams to adopt new ways of working, getting proactive buy-in and overcome hesitations. Proficiency in data analysis and visualization tools (e.g., SQL, Tableau, Looker). A strategic mindset with the ability to identify and prioritize opportunities with the highest impact. Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
    $96k-142k yearly est. Auto-Apply 36d ago
  • Sr. Recruiter

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ____________________________________________________________ Sr. Recruiter | Acorns Every strong team starts with a thoughtful hire. Someone who brings the skills, perspective, and heart to help build something greater. At Acorns, our recruiters make that possible by connecting mission-driven people to work that matters. We're looking for a Sr. Technical Recruiter to help us grow the teams building the future of financial wellness, at both Acorns and GoHenry. You'll lead full-cycle recruiting efforts while building scalable hiring systems that help us find and support top talent. In this role, you'll partner closely with hiring managers and cross-functional leaders to deepen our expertise in how we source, evaluate, and hire candidates. From day one, you'll help shape how we find, hire, and support the people behind our mission, across two companies working together to help millions grow financial wellness for themselves and their families. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Partner deeply with leadership to design and deliver hiring strategies that meet business needs while also attracting and retaining world-class talent at scale, across all our geographies. Lead full-cycle recruiting for roles, ensuring a seamless, values-aligned candidate experience from outreach to offer. Develop a deep understanding of roles for both Acorns and GoHenry. Relentlessly source and build pipelines of uniquely talented, diverse candidates using creative and targeted outreach strategies. Evaluate and enhance technical recruiting operations, including interview structure, candidate evaluation tools, and technical interview bank to drive strong hiring decisions Serve as a thought partner to leadership by connecting recruiting insights to broader business outcomes. Mentor and guide team members, helping to raise the bar for hiring across the organization. Collaborate cross-functionally with HR and hiring teams to build a strong employer brand and create scalable hiring programs. What you will bring to Acorns: 6+ years of technical or non-technical recruiting experience Proven track record to deliver high-impact hires across all technical disciplines in fast-paced, high-growth, or mission-driven companies. Deep expertise in building and maintaining networks with emerging technical talent Deep familiarity with hiring software engineers, security engineers, designers, and product managers Insight into ML, AI, and LLM-related technical trends and talent landscapes Strong relationship management skills, with the ability to influence and partner effectively at the highest levels of the organization. Operational rigor with a proactive, solution-oriented mindset Hunger to deliver game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $122,500 and $135,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $122.5k-135k yearly Auto-Apply 18d ago
  • Senior Backend Engineer, AI Team

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________________ Sr. Software Engineer (AI Team) | Acorns Acorns is seeking a Senior Software Engineer to join our AI team! Are you passionate about cutting-edge AI technologies? Do you thrive in an environment where your skills can redefine customer experiences and positively impact lives? Join Acorns as we build the future of Fintech with a customer service virtual agent that's as empowering as our mission. You will harness the power of AI to design a virtual agent that redefines customer support by providing personalized, real-time assistance. You will utilize proprietary data to create intelligent, empathetic solutions that empower our users to make informed financial decisions. Playing a pivotal role, you'll help shape a product that embodies our core values of benevolence and courage, transforming customer service into an uplifting and impactful experience. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Understand Acorns' mission, vision, strategic objectives, and fintech industry knowledge while building relationships with team members, stakeholders, and cross-functional teams. Review and analyze proprietary datasets, existing Vector database architecture, pipelines, and tools to identify gaps and propose improvements. Contribute to key customer-facing projects, debugging and enhancing models, scaling pipelines, and delivering the virtual support bot MVP to production. Collaborate with cross-functional teams to align AI efforts with business goals, mentor junior team members, and drive innovation through LLM capabilities. Optimize data pipelines, establish scalable monitoring processes, and develop a roadmap for innovation aligned with fintech objectives. What you will bring to Acorns: Bachelor's or Master's Degree in Computer Science, Software Engineering, Data Science, Statistics, or a STEM-related field 5+ years of total software engineering experience 3+ years of experience in artificial intelligence, data science, or machine learning engineering 3+ years of experience with modern cloud computing technologies, such as AWS, Bedrock, Sagemaker, Databricks, or Kubernetes Foundational knowledge with Generative AI, Transformer, fine tuning LLM, Search ranking, RAG improvement, and LLM Agent Experience tuning neural networks on custom datasets. Experience with Huggingface, LangChain, chatbot development Proficiency in programming languages and analytical tools, such as Python or PyTorch, Pandas, NumPy, SciKit-Learn, Matplotlib Hunger to deliver game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Management Principles: Managers are constantly raising the bar Managers ensure all team members have a voice and a path No surprises - Managers give and receive feedback early and often Managers continuously assess performance action on concerns quickly Managers foster a resilient, results-oriented mindset Compensation Information: The pay range for this position at commencement of employment is expected to be between $184,500 and $217,100/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit****************
    $184.5k-217.1k yearly Auto-Apply 60d+ ago
  • Staff Software Engineer, Infrastructure

    Gusto 4.5company rating

    Remote job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. At Gusto, we are looking for a forward thinking technical leader to shape the next generation of our compute (Kubernetes) and networking (service mesh) platforms. This role is for someone who loves building foundational systems that empower hundreds of engineers to move faster, safer, and smarter. You will define the long-term vision for how services run and communicate at Gusto, ensuring reliability, scalability, and developer delight at every layer. What You'll Do Define and drive the vision for Gusto's compute and networking platforms by setting the strategy for Kubernetes, service mesh, and related systems that power our global SaaS platform Lead architecture design, performance optimization, and security hardening of distributed systems at scale Partner with engineering leaders to translate broad organizational goals into concrete, measurable technical outcomes Treat infrastructure as a product by focusing on the developer experience, simplifying workflows, and accelerating delivery Serve as a mentor and force multiplier by growing the skills of mid level engineers through coaching, pairing, and modeling best practices Communicate with clarity by simplifying complex concepts and building alignment across teams and functions Lead incident response and ensure our systems meet the highest standards of availability and resiliency What You'll Bring 12 or more years of experience in Infrastructure, Platform, or Site Reliability Engineering roles operating large scale distributed systems Proven hands-on coding experience in production environments and the ability to contribute directly to system development and automation Deep expertise running, scaling, and securing Kubernetes and service mesh technologies such as Istio, Envoy, or Cilium in production A demonstrated record of designing highly available systems that balance reliability, observability, and developer velocity Mastery of Infrastructure as Code using tools such as Terraform or Crossplane, with experience managing complex state for large engineering organizations Experience owning and evolving twenty four seven SaaS infrastructure including monitoring, alerting, and performance analysis A systems thinking mindset that identifies small levers capable of creating meaningful organizational impact Curiosity and ability to operate in an AI-native environment using data and experimentation to continuously improve infrastructure and developer outcomes Experience integrating AI copilots or automation frameworks into developer workflows to accelerate delivery and reduce operational burden Exceptional communication skills that simplify complex ideas and bring teams together around a shared vision A strong bias toward action, resilience in the face of ambiguity, and the ability to transform big ideas into real, impactful systems Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $230k-270k yearly Auto-Apply 53d ago
  • Channel Account Manager, HVAC - Remote

    Palmetto 4.8company rating

    Remote job

    Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact-without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This role will be based regionally across the following sectors: Northeast, Southeast, South Central, West Central, West Coast Reporting This position will report to the Strategic Accounts Director, HVAC. Summary of Role The Channel Account Manager, HVAC/Heat Pump and Home Electrification is a partner-facing role focused on helping home service contractors adopt and scale Palmetto's LightReach Finance program. You will be responsible for onboarding contractor partners, training their sales teams, and supporting successful in-home sales adoption. In the early stage, this role will focus heavily on top of funnel partner relationship building and recruitment of new partners. Over time, the role will become more focused on partner support and enablement, and is ideal for someone who has worked in residential in-home sales and understands how homeowners make decisions around major home upgrades. You should be confident leading live sales trainings, coaching front-line sales professionals, and providing ongoing field support. Strategic & Tactical Identify, recruit, and onboard new partners based on Palmetto LightReach business objectives. Serve as the primary point of contact for assigned contractor partners across residential home services trades. Lead on-site and virtual trainings for sales reps on how to position, present, and close the LightReach program in the home. Collaborate with Sales and General Managers to drive alignment and adoption at the leadership level. Support sales teams through ride-alongs, objection handling, and in-home pitch coaching. Monitor LightReach activity, adoption rates, and engagement metrics; proactively address friction points. Partner with internal teams to refine tools, resources, and partner support processes. Gather field-level feedback to inform platform improvements and partner enablement content. Ensure a high level of professionalism and partner satisfaction across every touchpoint. Required Experience 3-5 years of experience in residential in-home sales (HVAC, plumbing, electrical, generators, roofing, or similar) 2-4 years in a partner-facing or field enablement role (Sales Trainer, Territory Manager, Manufacturer Rep, etc.) Demonstrated ability to train and coach salespeople in person and virtually Experience working with or for contractor businesses in the home services industry Strong presentation, relationship-building, and problem-solving skills Willingness to travel up to 75% regionally/nationally HVAC Experience is required Success Defined New Contractor onboarding. Grow LightReach adoption and transaction volume among assigned partner accounts. Improve frontline sales team confidence and accuracy in presenting the LightReach Program. Shorten time-to-productivity for new contractor partners. Increase partner satisfaction through proactive relationship management. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ***********************************
    $95k-156k yearly est. Auto-Apply 8d ago
  • Sourcing and Procurement Sr. Specialist

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Sourcing and Procurement Sr. Specialist | Acorns Acorns is seeking a Sourcing & Procurement Sr. Specialist to partner with internal stakeholders and manage end-to-end procurement activities. Reporting to the Director of Sourcing & Procurement, you'll drive strategy, negotiation, vendor management, contract reviews, and proposal analysis-primarily in Software, with additional exposure to Marketing, Services, and Infrastructure. You'll also have the opportunity to support leadership on key sourcing initiatives. You're right for the position if you thrive in fast-paced environments and can balance big-picture strategy with attention to detail. You're resourceful, solutions-oriented, and bring fresh ideas to complex challenges. A strong collaborator and negotiator, you take pride in your work, adapt quickly, and are committed to delivering results that raise the bar. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What You'll Do at Acorns Build expertise in Acorns' vendors, tools, systems, and procurement processes Streamline vendor onboarding/offboarding, maintain the vendor master list, and manage contract archives Oversee purchase requisitions, purchase orders, renewals, and termination notices to ensure timely execution Partner with stakeholders, Finance, and AP to align on budgets, resolve vendor/PO/invoice issues, and maximize cost efficiency Collaborate with GH UK to negotiate global vendor contracts and drive process improvements Identify opportunities to leverage AI in procurement workflows and led implementation efforts Create and maintain contract summaries, vendor scorecards, renewal reports, and risk committee reporting Serve as an administrator for procurement and contract systems (workflows, approvals, user permissions, updates) Coordinate vendor risk assessments, QBRs, and other critical vendor management activities Identify and address gaps in procurement policies, processes, and systems to drive continuous improvement What you will bring to Acorns: BS/BA in Business or related field 4+ years of experience in procurement, sourcing, vendor management, finance, consulting, technology, business development, partnerships, sales, or a related field Strong vendor management skills, including performance evaluation, contract negotiation, and procurement policy execution Ability to quickly build trust and collaborate across internal teams and external partners Project management expertise with a focus on resource planning, timelines, and delivering measurable results Solid understanding of commercial contracts, legal terminology, accounting principles, cost analysis, ROI, and Total Cost of Ownership Skilled at balancing multiple projects in a fast-paced environment, both independently and as part of a team Proficiency in Excel Workday and/or Zip experience is considered a plus Problem-solver with solution-oriented attitude Thirst for delivering game-changing products Exceptional drive and precision in delivery A belief that your work is tied to your life's mission Optimistic about the potential of societal change You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $101,700 and $106,500/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $101.7k-106.5k yearly Auto-Apply 60d+ ago
  • Sr. Manager, Compliance

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. _______________________________________________________________________ Senior Manager of Compliance | Acorns We're looking for a Senior Manager of Compliance to help us build and maintain the trust our customers place in us every day. You'll be instrumental in ensuring our products, communications, and everything we create meets regulatory standards as we work to accomplish our mission of looking after the financial best interests of the up-and-coming. In this role, you'll partner closely with the Chief Compliance Officer (CCO) in executing all aspects of Acorns' compliance program. You'll play a critical role in helping shape our compliance strategy, keeping us aligned with regulations, reviewing marketing communications, and working closely with our business partners across the organization. If you have an eye for detail, communicate clearly, and care deeply about helping millions of people make smarter money choices for themselves and their families, we'd love to meet you! This role offers flexibility to work remotely or be based in our Irvine or New York offices. We encourage candidates who are passionate about Acorns' mission, vision, and values to apply, even if they do not meet every listed requirement. What You Will Do at Acorns: Modify, update, and implement the investment adviser and broker-dealer written policies and procedures in response to regulatory and business requirements. Responsible for the annual review and refresh of the compliance department's Standard Operating Procedures (SOPs). Identify, prioritize, and mitigate investment adviser and broker-dealer risks to ensure compliance with regulatory requirements across the organization. Assist the CCO with SEC and FINRA examinations, inquiries, and requests from other relevant authorities. Collaborate with key business partners such as Legal, Marketing, Product, Support, and Invest Operations to champion business and compliance initiatives. Support the day-to-day compliance activities, including the review of customer complaints, marketing materials, referral program, and public communications, to ensure the firm adheres to regulatory, legal and internal policy standards. Develop risk management strategies and contribute to strategic compliance goals aligned with the firm's mission. Manage a small team of direct reports. Provide guidance, mentorship, and performance feedback to ensure the success of the compliance program. Provide compliance insights to the CCO, CEO, and other key stakeholders. Serve as a role model by embodying and promoting the firm's cultural principles. What You Will Bring to Acorns: FINRA Series 7 and 24 are required. Series 65 or 66 license or obtain it within the first 90 days. 7+ years of compliance experience, SEC Registered Investment Adviser or Broker Dealer. BS / BA Degree or equivalent. Experience working with SEC and FINRA rules and regulations, specifically the SEC Marketing Rule and FINRA Rule 2210. Prior work experience with the SEC or FINRA is highly desirable. At least 2+ years of experience managing and developing team members, fostering growth and performance excellence. Demonstrated experience motivating, supporting, and developing team members to meet performance expectations and build their careers. Ability to align compliance strategy with organizational goals and guide the team through effective execution. Strong ability to communicate compliance expectations and initiatives, clearly and effectively. Passion for Acorns' mission and a belief in the potential for societal change through innovative financial solutions. Ability to align company vision and organizational goals with team execution. Commitment to upholding policy and procedures per company standards. Own strategic decision-making and effectively communicate direction to team members. Hunger to deliver game-changing products. Exceptional drive and precision in delivery. A belief that your work is tied to your life's mission. Optimistic about the potential of societal change. What we offer: Competitive salary and stock options A comprehensive benefits package to meet the needs of you and your family Flexible paid time off Numerous career possibilities that allow you to grow with Acorns Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life stage products serving the needs of kids, teens, adults and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 13 million people save & invest over $22 billion dollars, much of it from spare change and small amounts. Management Principles: Managers are constantly raising the bar Managers ensure all team members have a voice and a path No surprises - Managers give and receive feedback early and often Managers continuously assess performance and action on concerns quickly Managers foster a resilient, results-oriented mindset Compensation Information: The pay range for this position at commencement of employment is expected to be between $145,000 and $170,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $145k-170k yearly Auto-Apply 60d+ ago
  • Software Engineer II (Risk)

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Software Engineer II, Risk Platform | Acorns Acorns is seeking a Software Engineer II to join the Risk Platform team to help build and maintain the core platform used by teams across Acorns to manage compliance, mitigate risk, and protect customer assets. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: Design, build, and maintain scalable, reliable, and secure microservices and APIs for the Risk Platform. Collaborate with product managers, designers, and other engineering teams to define and deliver new features. Write clean, well-tested, and maintainable code in a fast-paced environment. Contribute to all phases of the software development lifecycle, from ideation to deployment and support. Troubleshoot and resolve complex technical issues related to the platform. Help mentor junior engineers and contribute to a culture of continuous learning and growth. What you will bring to Acorns: 3+ years of professional software development experience. Hands-on experience with cloud platforms such as AWS, GCP, or Azure. Proficiency in one or more programming languages, such as Python, Java, or Kotlin. Experience with microservices architecture and RESTful API design. Familiarity with database technologies (SQL and NoSQL). Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and collaboration skills. Previous experience working on a Fraud/Risk platform team is preferred. Experience with Databricks is preferred. A hunger to deliver game-changing products. Exceptional drive and precision in delivery. A belief that your work is tied to your life's mission. Optimistic about the potential of societal change. You are not expected to have experience with all listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options A comprehensive benefits package for you and your family Flexible work location, hours, and paid time off 401(k) matching Monthly Acorns account contribution & GoHenry account for your family Mindfulness and Financial Wellness resources, Headspace and Addition Wealth Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform) Roots Leadership Program for Emerging Leaders Community week onsite gatherings and various virtual events Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Compensation Information: The pay range for this position at commencement of employment is expected to be between $165,000 and $177,500/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit ****************
    $165k-177.5k yearly Auto-Apply 60d+ ago
  • Engineering Manager

    Acorns 4.6company rating

    Remote Acorns job

    At Acorns, our mission is to look after the financial best interests of the up-and-coming, beginning with the empowering, proud step of micro-investing. How do we accomplish our mission? Our values. Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future Always Build Trust - Say what you mean, mean what you say, and do what you say you're going to do. We are all owners. We are one team Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress Find a way - Never settle, no excuses, nothing is impossible. Just make it happen Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone's hands. ___________________________________________________________________ Engineering Manager, Growth & AI | Acorns Acorns is seeking two exceptional Engineering Managers for two distinct teams: Growth and AI. We are hiring one manager to spearhead our Growth engineering efforts, focusing on enhancing our customer acquisition funnel, and another to lead our AI team in integrating cutting-edge technologies to redefine financial wellness for our users. Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA. What you will do at Acorns: This is a posting for two distinct roles. While there are common leadership responsibilities, each role has a unique focus: As the Engineering Manager, Growth, you will: Partner with Product and Design teams to ideate, implement, and analyze A/B tests aimed at improving our registration funnel conversion and other key growth metrics. As the Engineering Manager, AI, you will: Guide your team in leveraging technologies like AWS Bedrock, RAG, and Agentic architectures to build and deploy innovative AI features and products, including our "Ask Acorns" in-app chatbot. In either role, you will also: Lead, mentor, and develop a high-impact engineering team. Work with your manager and team to establish priorities, including new features, infrastructure, and tool building. Drive accountability by improving team processes, communication, and delegation of tasks and projects. Act as a key advocate for your team, taking an active role in hiring, goal setting, performance management, and creating development plans to prepare employees for their next role. Foster a collaborative environment that encourages success and innovation, while effectively managing team performance. What you will bring to Acorns: For the Engineering Manager, Growth role, you will bring: A proven track record in Growth engineering, including hands-on experience with A/B testing and conversion rate optimization. For the Engineering Manager, AI role, you will bring: Deep familiarity with AI/ML concepts and technologies, such as Large Language Models (LLMs), AWS Bedrock, RAG, or similar platforms. For both roles, you will also bring: Experience leading engineering teams in a fast-paced, product-driven environment. A strong foundation in software engineering best practices. 6+ years of relevant engineering experience in fast-paced environments 2+ years of experience managing software engineering teams Demonstrated experience motivating, supporting, and developing team members to meet performance expectations and build their careers. Ability to align company vision and organizational goals with team execution. Commitment to upholding policy and procedures per company standards. Ownership of strategic decision-making and effectively communicating direction to team members. Hunger to deliver game-changing products. Exceptional drive and precision in delivery. A belief that your work is tied to your life's mission. Optimistic about the potential of societal change. You are not expected to have experience with all the listed requirements. If you feel passionate about Acorns' mission, vision, and values, please apply. What we offer: Competitive salary and stock options. A comprehensive benefits package for you and your family. Flexible work location, hours, and paid time off. 401(k) matching. Monthly Acorns account contribution & GoHenry account for your family. Mindfulness and Financial Wellness resources, Headspace and Addition Wealth. Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone's online training platform). Roots Leadership Program for Emerging Leaders. Community week onsite gatherings and various virtual events. Talented and motivated team members who care deeply about one another, our mission, and our customers. The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges. About Acorns: Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time's “World's Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts. Management Principles: Managers are constantly raising the bar. Managers ensure all team members have a voice and a path. No surprises - Managers give and receive feedback early and often. Managers continuously assess performance action on concerns quickly. Managers foster a resilient, results-oriented mindset. Compensation Information: The pay range for this position at commencement of employment is expected to be between $210,000 and $225,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Work Authorization: Acorns participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit *****************
    $210k-225k yearly Auto-Apply 60d+ ago
  • Relationship Specialist Northeast

    Palmetto Clean Technology 4.8company rating

    Remote or Charlotte, NC job

    Job Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact-without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Department Description Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption. Location This role will be remote based in the Northeast region. About You You work well in a fast paced environment, and are nimble to adapt to new challenges. You've got a passion for servant leadership, willing to support frontline sales reps and team members to successfully transact on the Palmetto financial product platform. You enjoy building meaningful relationships and delivering a best in class partner experience Summary of Role The Relationship Specialist will be responsible for managing the support and processing ecosystem around Palmetto's financial products for small and medium sized EPCs, providing direct support to partners, while collaborating closely with the Relationship Manager. Strategic & Tactical Product Operations Support EPC partner requests via email ticketing, chat support, mechanisms. Manage all queues & action areas within the financial portal to ensure smooth transactions for partners, and remove friction and blockers to any transactions. Provide coaching and training transactions to EPC partners & sales reps. Assist in the continuous evaluation and improvement of internal processes and help build systems that meet current and future company service expansions. Account & Relationship Management Work closely with the regional Relationship Manager to understand partner needs and expectations, and begin to build relationships. Surfacing global insights from EPC partner requests and interactions to LightReach Leadership and proactively identify opportunities to improve our product and partner experience. Work with regional relationship managers in implementing regional strategies and initiatives to drive EPC engagement, including pipeline reviews Foster a strong relationship with the regional Lightreach Pro Relationship manager, driving cohesive regional strategy. Qualifications 3+ years of experience in a Product Operations, Customer Service, or Account Management Support role preferred BS/BA Preferred Strong verbal and written communication skills, and a passion for building and nurturing relationships Excellent interpersonal and relationship building skills that improve collaboration and drives mutual success Enjoys working in a fast-paced rapidly changing environment Highly motivated and able to thrive in a fast-paced customer-centric environment where priorities may change quickly Strong problem solving abilities, with the ability to analyze data, spot trends, and develop creative solutions to challenges Proficiency in Google Suite, slack, intercom, chat support systems Ability to work independently and collaboratively in a team environment Knowledge of the construction or solar industry preferred Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ***********************************
    $41k-62k yearly est. 7d ago
  • Retirement Account Executive

    Gusto 4.5company rating

    Remote job

    At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About the Role: As an Account Executive on the Gusto 401(k) team, you will work with existing Gusto customers who have expressed interest in adding a retirement benefit. You'll lead structured, compliant sales conversations, guide customers through decision steps, and move opportunities toward closure using defined workflows and AI-enabled tools. This role is ideal for someone motivated by achieving sales targets while delivering consistent, high-quality customer experiences. About the Team: The Gusto 401(k) Sales team helps small businesses offer meaningful retirement benefits through a simple, accessible experience. We operate with an AI-native mindset, using technology to improve consistency, reduce manual work, and enable Gusties to focus on impactful customer interactions. Here's what you'll do day-to-day: Engage inbound Gusto customers interested in adding a 401(k) and conduct structured discovery conversations Guide customers through decision-making using approved sales frameworks, materials, and eligibility criteria Progress and close inbound opportunities by following defined workflows and sales processes Leverage AI-powered tools to prioritize opportunities, personalize follow-ups, and reduce administrative work Maintain accurate CRM records in Salesforce and ensure pipeline data integrity Meet established activity, responsiveness, and conversion metrics within assigned lead queues Coordinate smooth handoffs to onboarding teams and escalate non-standard scenarios as needed Here's what we're looking for: 18+ months of experience in a closing, benefits, or customer-facing sales role Experience guiding customers through multi-step purchasing decisions in a structured environment Comfort following defined sales processes, scripts, and compliance guidelines Experience using CRM systems (Salesforce preferred) and AI-enabled sales tools Strong written and verbal communication skills High attention to detail and reliability in completing structured workflows The on-target earning (OTE) potential for this role is targeted at $105,000 (60% base and 40% variable bonus) in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
    $54k-90k yearly est. Auto-Apply 1d ago
  • Major Accounts Manager, HVAC/Heat Pump and Home Electrification

    Palmetto 4.8company rating

    Remote job

    Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact-without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package-including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more-so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit-backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Department Description Palmetto Capital is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption. Location This position will be based in remotely in the US. Summary of Role The Major Accounts Manager, HVAC/Heat Pump and Home Electrification is a partner-facing role focused on developing strategic growth channels with national platforms, software providers, and OEMs. Candidates should demonstrate expertise and deep knowledge of the HVAC segment, proven GTM experience, and creativity in conceiving, developing, and launching strategic partnerships and innovative growth strategies. Palmetto is transforming how Americans power, heat and cool, and protect their homes. Through the Palmetto platform, we provide homeowners with affordable, all-inclusive leasing options for home energy systems - from solar and battery storage to heating, cooling, plumbing, and other essential home upgrades. We're building the leading platform for sustainable home services, backed by innovative financing, software, and quality assurance tools. Our mission is to make home comfort and energy efficiency simple, accessible, and worry-free. Strategic & Tactical Identify, manage and grow relationships with major residential accounts including builders, developers, multi-family property managers, software platforms, OEMS, and contractor groups. Develop tailored solutions and growth strategies that meet the unique requirements of each account and ensure durable and repeatable sales motions for Palmetto products Lead contract negotiations, pricing discussions, and service level agreements with a focus on long-term partnership and mutual profitability. Collaborate with internal departments (sales, service, engineering, product) to ensure seamless execution and high customer satisfaction as well as rapid refinement to tools, resources, and partner support processes. Gather field-level feedback to inform platform improvements and partner enablement content. Ensure a high level of professionalism and partner satisfaction across every touchpoint. Serve as the primary point of contact for major account-related inquiries, ensuring timely follow-up and proactive communication. Stay informed on residential HVAC technologies, market trends, and develop strategic growth plans that meet the current market need. Conduct regular account reviews and performance evaluations, identifying growth areas within existing opportunities Attend trade events, builder meetings, and networking functions to strengthen brand visibility and relationships. Qualifications 5-10 years of strategic account experience in the HVAC Segment. Demonstrable entrepreneurial mindset, and flexible approach to problem solving. Experience developing strategic GTM plans, and engagement and influence of senior stakeholders. Extensive network across the HVAC ecosystem. Experience with consumer finance and/or consumer digital products is a plus. Strong presentation, relationship-building, and problem-solving skills. Willingness to travel up to 75% regionally/nationally. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: ***********************************
    $114k-169k yearly est. Auto-Apply 8d ago
  • Senior Business Analyst

    Tally Group 4.3company rating

    Remote or Spring, TX job

    Job DescriptionSalary: A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future! Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, were now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy. Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us? What you'll be doing Reporting to the US Delivery Lead, youll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours. You'll be responsible for: Writing user stories translating complex problems into requirements Developers can action Working with Solution Architects to groom requirements End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes. Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment. Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences. Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity. What we're looking for Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role: Able to step back, pause and think critically about the correct approach before diving in Proven experience in prioritization and compliance-driven change delivery. Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories Skilled in stakeholder engagement and cross-functional collaboration Strong Jira and Excel skills. Data focused approach - SQL experience is a bonus! What we offer Competitive remuneration within a supportive and collaborative team Flexible working arrangements to suit your lifestyle Vibrant office environment in the beautiful, tree-filled community of The Woodlands Health insurance options Employee referral bonuses Access to our comprehensive wellness program and other wellbeing initiatives An annual bonus day off to celebrate you! Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time. Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.
    $98k-129k yearly est. 24d ago
  • Director of Portfolio Risk & Strategy

    Tala 4.1company rating

    Remote job

    At Tala, we're applying advanced technology and human creativity to solve what legacy institutions can't or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today's financial infrastructure doesn't work for most of the world's population. We're the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we've disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals. Our pioneering work and proven impact have earned us consistent recognition, including being named to: CNBC's Disruptor 50 for five years.CNBC's World's Top Fintech Companies for two consecutive years.Forbes' Fintech 50 list for nine consecutive years. Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success. Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India. Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we'd love to hear from you! The Role We are seeking an experienced, impact-oriented leader to fill our Director of Portfolio Risk & Strategy at Tala. The candidate will report to the SVP of Risk and will be the key leader in providing enterprise-level portfolio diagnostics, foresight, and frameworks necessary to ensure sustainable, resilient growth across lending products in 8+ international markets via effective risk management and Product roadmap influence.. The ideal candidate will be a strategic thinker with a strong analytics skillset and deep consumer lending experience, who can collaborate across functions and geographies. They will have demonstrated an ability to define and build scalable policies and systems that enable efficient underwriting and product decisions with sound governance leading to resilient growth. What You'll Do Enterprise Governance & Policy Defines and maintains Board and externally-read risk appetite frameworks that translate growth goals into clear quantifiable limits for the entire lending business for Tala's growing number of international markets Defines, evolves, and implements within Product squads the overarching credit policies that govern all of Tala's lending activities Innovates on existing policies and valuation frameworks as needed driven by evolution in Tala's products and decisioning capabilities Leads Credit Risk Committee meetings, owning the agenda, content, and executive level synthesis, ensuring strategic and risk appetite alignment and data-driven discussion amongst senior leaders Strategic Portfolio Diagnostics & Foresight Designs and implements continuous credit performance monitoring that assesses loan quality, customer behavior, and segment-level health Anticipates macroeconomic and competitive trends, providing clear syntheses on risks to the portfolio and recommended strategy changes for each international markets Owns risk diagnostic assessments of our lending strategies and decisioning to surface key areas of strengths and opportunities for improvement for placement on product roadmap Risk-Adjusted Growth & Opportunity Identifies growth opportunities via segments of both new or existing customers by providing data-informed, risk-adjusted insights. Partner with Product and Data Science to enable efficient, growth-oriented decisioning innovation while ensuring disciplined adherence to company-level risk appetite and policies. Executive & Cross-Functional Enablement Provides concise, executive-level syntheses on risk performance and expectations to the CEO, Board, Finance and Capital Markets team, ensuring we have external-ready portfolio narratives and portfolio governance structures Leads Credit Risk Committee meetings, owning the agenda, content, and executive-level synthesis, ensuring strategic and risk appetite alignment and data-driven discussion amongst senior leaders. What You'll Need 10+ years experience in unsecured consumer lending with a nuanced understanding of how credit dynamics interact across the customer lifecycle in a high-volume, international context. Possess familiarity of foundational consumer behavior and macroeconomic principles Proven track record of developing and implementing successful decisioning, analytical and valuation frameworks in a systemic and scalable manner Experience in creating sound governance structures and rhythms and influencing partner teams on their criticality, obtaining organizational buy-in Strong analytical and problem-solving skills with ability to apply advanced analytical techniques (e.g. multivariate linear regression, vintage analysis, residual analysis, lifecycle modeling) across diverse datasets to diagnose portfolio performance and actionable insights. Seeks precision of data to support claims, yet is comfortable exercising judgment where data is lacking Proactive and inquisitive approach to identifying and surfacing emerging risks and opportunities Excellent communication and interpersonal skills, with the ability to influence and build consensus across different levels and functions A leadership style rooted in integrity, truth-seeking, and operational excellence A curiosity that will enable you to digest the Tala's customer, business, and operating model quickly Proficiency in SQL and Python Bachelor's degree in a finance, engineering, statistics, or other related discipline Comfort working and effectively communicating in a fast-paced, dynamic environment with a global team Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we're proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
    $123k-177k yearly est. Auto-Apply 60d+ ago

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Acorns may also be known as or be related to ACORNS GROW INCORPORATED, Acorns, Acorns Advisers LLC, Acorns Grow Inc and Acorns Grow Incorporated.