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Working at Conduent
Conduent overview
Conduent's mission statement
To enable our clients success through our digital innovations, industry expertise and commitment to excellence.
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Conduent employee reviews
Based on 31 ratings
Great place for growth
Not enough care for the employee
Company activities like "habitat for humanity"
Not familiar with the new CEO since I left in 2017
Less micromanaging
Searching online programs such as LinkedIn
When I worked for them it was decent but their raises were standard 2 %
It represents the population we service
Helping customers with their needs
There is nothing positive to report about Conduent in Australia.
I've been involved in a high-profile government project in Melbourne, Australia, awarded controversially in 2023. This project includes the Conduent Victoria Ticketing System (CVTS), Conduent Business Services Australia (CBSA), and Conduent Business Services France (CBSF). Despite being part of the same company, these entities suffer from severe issues with collaboration, coordination, and trust. Management routinely deceives the government client regarding our capabilities and delivery schedules. They make promises without consulting the delivery team, resulting in unrealistic expectations and inevitable failures. This dishonesty jeopardizes the project and significantly impacts team morale. The project's management team, based in Australia, Europe, and Central America, is incompetent and promotes a toxic work environment. Bullying by the management is common, with frequent harassment of employees. The leadership lacks direction and runs the project in a chaotic manner. This toxic atmosphere has led to employees abruptly leaving without any farewells, creating an eerie and unsettling work environment. Many employees feel trapped and are actively seeking other job opportunities. Without significant changes in leadership and management practices, I cannot recommend working on this project or at Conduent in Australia.
None
Remove all project's management team, based in Australia, Europe, and Central America, is incompetent and promotes a toxic work environment.
Easy interview done by incompetent senior leadership team.
My compensation at Conduent is below the industry average.
The representation of diverse demographics within the organization is lacking, with a predominant presence of white Caucasian French individuals.
There is nothing at work that brings me joy.
Always lookout make sure everyone was happy
Great company
I was just ready for the interview focus honest and legit answers showing character and professional skills with people.
Great overall
Professional
Making feel welcome and that they care
Working from home
Lack of Magemrnt
Everything. Helping my customers and making sure their day was joyful
The noise violations. Your area had to be pitch perfect quite and you can’t control outside.
The food trucks, the appreciation shown, the incentives when completing tasks properly
Everything. Helping my customers and making sure their day was joyful
The noise violations. Your area had to be pitch perfect quite and you can’t control outside.
The food trucks, the appreciation shown, the incentives when completing tasks properly
Some of the coworkers
Unprofessional management team, poor pay, no raises pretty much nothing to like about this company
Health and Dental insurance
Benefits were decent. Group I worked for was better than most in terms of management, environment, and duties.
Low pay compared to other companies in similar work. Idea is to put as much work on one individual as possible instead of hiring in additional help.
The feeling of helping others.
The mask requirement from COVID.
Work by yourself at your own pace.
Work from office or remote if you want. Tons of training.
Training is WAY to fast, and don't have written instructions for a lot of it. Management is wishy washy and unprofessional. Company works with very old, outdated computer programs which are constantly breaking down. Pay is horrible. Benefits are super expensive.
Working remote.
You get the chance to work from home if you want.
Uncaring management, management is all fluff and no substance, very low wages, very expensive healthcare benefits, fast paced training no one can keep track of
Working from home.
Supportive management; work/life balance; work remote; decent salary
401K and benefits are terrible; work remote so feel disconnected and not part of the company; little opportunity to advance or train/develop provided
The money was great they paid through training and full on benefits
The constant need of recruitment they also had me doing
The pay and it was at home
I work with a numerous customers
I love assuring that customers are happy.
The Work life balance is great and your off on weekends and holidays
The Pay sucks if your not on piece rate you don’t get raises.
The Benefits line 401k and the company match. Off every weekend and holiday. Pto is great!
Being able to work from home.
Caseload is completely out of control. They are understaffed so they overload their employees with so much work it consumes you 24/7
nothing is worth the stress of the workload. grossly underpaid for the amount of work you’re expected to do.
The flexibility of working from home.
I like my job but would like to grow.
Working from home and the excitement about the products
The hours were great and pay was amazing
I just found out about getting a discount for school
No longer there however, the team I trained with was a great group of people.
There was inconsistency regarding compensation from the onset, unprofessional management.
The people I trained with were good people, the company left a lot to be desired.
Environment
Management(Upper)
Cool Friends and very friendly and also very comfortable
Work from home
Very deceptive hiring, training, and onboarding. Horrific work life balance to the degree it gave emotional distress
Sent equipment to me
Easy to learn and follow
Systems will go down a lot, too much downtime
long lunch breaks
Team assisted each other, nice staff
When it snows the parking lot is not cleared promptly
In service training with breakfast or lunch
training was great they actually treat you how you want to be treated
pay and bonus pay for top workers
My management team, and the opportunities for professional growth.
The stress that comes with customer servicing
PTO/Floating Holidays/Paid Holidays/Full Benefits
The environment was great. The co-workers and supervisors was good people. I enjoyed helping my customers and solving their problems.
Nothing
Hours
Lack of growth opportunities
Working with the people that are in the same building as me.
I can be at home while working
Too many changes in the way we support the customers
The employee benefit hub and insurance
I loved being able to work from home. The hours were reasonable and the equipment was provided. I also have a disability and they were also very willing to meet any accommodations I required. Training was intensive, but needed to be for the client I worked for.
Not enough feedback from management for improvements I could make. Very few meetings to keep on top of new info. If your equipment went down (what was provided by them), you couldn't work again until they fixed it or you received a replacement. Pay could have been better.
Started out as contract, but the vast majority of the group I worked for was hired on. This improved benefits and pay as well as provided more opportunities for advancement.
The team at Conduent
- The founders of Conduent are Andrea Whisler, Margarita Paláu Hernández, Order to Cash, Patient Safety & Quality, Sepsis Insights Dashboard Webinar, Sheila Curr, Stephen Wood and The Evolving Customer Contact Center.
- The key people at Conduent is Clifford A. Skelton.
Conduent rankings
Conduent is ranked #2 on the Best Technology companies to work for in Florham Park, NJ list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
- #2 in Best Technology companies to work for in Florham Park, NJ
- #21 in Biggest companies in New Jersey
- #2 in Biggest companies in Florham Park, NJ
Conduent salaries
Rate the Conduent's inclusivity.
Conduent diversity
- Conduent has 68,000 employees.
- 70% of Conduent employees are women, while 30% are men.
- The most common ethnicity at Conduent is White (62%).
- 17% of Conduent employees are Hispanic or Latino.
- 12% of Conduent employees are Black or African American.
- The average employee at Conduent makes $33,079 per year.
- Conduent employees are most likely to be members of the democratic party.
- Employees at Conduent stay with the company for 4.7 years on average.
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Conduent office locations
Conduent is headquartered in Florham Park, NJ
Biggest Conduent locations
| Rank | City | Job count | Avg. salary |
|---|---|---|---|
| 1 | El Paso, TX | 12 | $32,231 |
| 2 | San Antonio, TX | 11 | $30,758 |
| 3 | Jacksonville, FL | 6 | $28,593 |
| 4 | Austin, TX | 5 | $30,781 |
| 5 | New York, NY | 4 | $38,077 |
| 6 | Chicago, IL | 4 | $34,382 |
| 7 | Philadelphia, PA | 4 | $33,012 |
| 8 | Charlotte, NC | 4 | $30,366 |
| 9 | Seattle, WA | 4 | $39,940 |
| 10 | Los Angeles, CA | 3 | $38,606 |
Conduent financial performance
Highest paying Conduent competitors
| Rank | Company | Average salary | Jobs |
|---|---|---|---|
| 1 | $131,646 | 0 | |
| 2 | $120,409 | 0 | |
| 3 | $106,118 | 0 | |
| 4 | $82,856 | 0 | |
| 5 | $77,358 | 0 | |
| 6 | $75,210 | 0 | |
| 7 | $71,797 | 0 | |
| 8 | $61,425 | 0 | |
| 9 | $53,240 | 0 | |
| 10 | $42,773 | 0 |
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Zippia gives an in-depth look into the details of Conduent, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Conduent. The employee data is based on information from people who have self-reported their past or current employments at Conduent. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Conduent. The data presented on this page does not represent the view of Conduent and its employees or that of Zippia.
Conduent may also be known as or be related to Conduent, Conduent Inc, Conduent Incorporated and Conduent, Inc.