Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Expectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Ability to Multitask and work in a fast-paced environment.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
Key ResponsibilitiesPrinciple Duties:
Present a welcoming and friendly demeanor when greeting and serving members and program participants
Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
Enforce YMCA safety and membership policies at all times
Ability to work independently and to problem solve to serve our Y members
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
Conduct prospective member tours, as needed.
Take member and non-member phone calls per YMCA policies.
Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace during your shift and clean up when leaving.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings and be able to work as a team player.
Perform all other duties as assigned.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$26k-34k yearly est. 26d ago
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Before and Afterschool Group Educator - Mendell School
YMCA of Greater Boston 4.3
Boston, MA jobs
Department
Child Development: Before / After School
Employment Type
Part Time
Location
Roxbury YMCA
Workplace type
Onsite
Compensation
$16.50 - $20.50 / hour
Key Responsibilities Skills, Knowledge and Expertise Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$16.5-20.5 hourly 27d ago
Barre Fitness Teacher
Red Bird Fitness 3.9
East Longmeadow, MA jobs
Part-time Description
Pure Barre, the largest, most established barre fitness concept in the nation, with over 500 studios in the United States and Canada. Pure Barre is a total body workout that utilizes the ballet barre to perform small, isometric movements, which burn fat, sculpt muscles and create long, lean physiques. Pure Barre has exploded in popularity in recent years, due to its extremely effective technique, friendly, high-energy atmosphere, and fun, motivating music.
Pure Barre East Longmeadow is looking for dynamic and confident individuals that are high performers with a passion for fitness to join our team. A passion for Pure Barre and prior knowledge of the brand is a plus, but not required! A background in dance, cheerleading, or fitness is helpful, but not required. Musicality and the ability to lead a room of 20+ people are a must! If you are a good fit for the job, you will also be friendly, reliable, highly skilled at multitasking, have excellent communication skills, and be genuine and passionate about helping others.
For more information, visit: purebarre.com
COMPENSATION & PERKS:
This position offers a very competitive base hourly rate
Possible growth for commissions
Huge opportunities for growth within the studios including additional sales and management positions
Free unlimited membership to Pure Barre
Employee discounts in our retail boutique
Please include an updated resume.
Job Type: Part-time
Pay: $25.00 - $43.00 per hour
Requirements
Enthusiastic, confident and outgoing personality
Passion for fitness, wellness, and helping others
Ability and desire to build client relationships through outstanding customer service
Active lifestyle, already living a health-centered life
Dependable with a strong work ethic - natural willingness to go above and beyond
Confidence to energetically command a room of 20 people
Musicality - ability to keep rhythm and count to beat of music
Background in dance, fitness, cheerleading or barre concept (ideal but not required)
Responsibilities:
Availability to teach a minimum of 4 classes per week (classes are offered early mornings, midday, evenings, weekends, and holidays) we are currently seeking an instructors for weekday early morning (6-8am) and weeknights (4pm-7pm) classes with flexibility to rotate/cover weekend morning classes and Sunday evenings (3-5pm).
Diligent planning and preparation before each class, including diligent study of choreography and class planning prior to each class, as well as learning full choreography changes on a quarterly basis
Assist with keeping the studio tidy
Ability to lift hand weights, demonstrate full body pushups, and maintain high-energy for 50-minute class is required
All instructors are required to complete a 4-day training at one of our corporate training centers (currently offered virtually), followed by a 100 hour training program for certification before being eligible to teach classes. Minimum one-year commitment to teaching required before attending 4-day training.
$25-43 hourly 60d+ ago
ESOL for Haynes' Families
YMCA of Greater Boston 4.3
Boston, MA jobs
Department
Education & Training
Employment Type
Part Time
Location
Education & Training Center (Boston)
Workplace type
Onsite
Compensation
$28.41 / hour
Reporting To
Jon Sproul
Key Responsibilities Skills, Knowledge & Expertise About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$28.4 hourly 60d+ ago
Membership Coordinator
YMCA of Greater Boston 4.3
Waltham, MA jobs
Job DescriptionDescriptionThe YMCA is for Youth Development, Healthy Living and Social Responsibility. Under the supervision of the Director of Membership Sales & Service, this position will represent the YMCA in a manner in accordance with the mission and goals of the YMCA.
Key ResponsibilitiesPrinciple Duties:
Be on time, ready to start work at Welcome Center at beginning of your shift, dressed in uniform and name tag, no matter the weather.
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing and weekend shifts.
Assist in meeting and exceeding monthly and annual membership sales goals.
Conduct prospective member tours as per training; demonstrate consistent excellence in sales and closing techniques, telephone and in-person service, and prospective member engagement; follow up for prospective members on a daily basis.
Track sales through excel spreadsheets in P Drive.
Oversee renewals including sending out billing statements with marketing flyer and tracks in excel spreadsheets in the P Drive.
Follows up with all terminations and documents results in excel spreadsheet.
Train staff on Welcome Center policies and procedures
Assist in grass roots marketing including flyering, tabling, and attending special community events as needed
Train welcome center staff on Y-Connect and complete checklist as necessary
Perform program and camp registrations as well as membership sign-ups in Spirit or electronic registration system.
Perform responsibilities such as cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings (mandatory) and be able to work as a team player.
Work some nights and weekends as assigned.
Perform all other duties as assigned.
Skills, Knowledge and ExpertiseSkills and Competencies/Know How:
Able to multi-task (helping customers, answer phone, handle other duties)
Able to be efficient, proficient and knowledgeable in customer services, cashiering, and decision making.
Able to learn information about each department to better serve potential members and current members or know where to find it.
Able to understand the relationship of the general public to the association, of staff to volunteer, and of staff to staff, and be able to effectively enhance and cultivate those relationships.
Able to communicate effectively with adults and children alike.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to stand for long periods of time as well as work and train on a computer.
Excellent audible ability. Able to hear sounds up to 300 feet away at normal decibel level.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The employee frequently is required to sit and reach with hands and arms.
The employee must occasionally lift and/or move up to 20 pounds including transporting the trauma bag to an emergency.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
Physically and verbally able to interact with members and staff.
The noise level in the work environment is usually moderate.
REQUIRED TRAINING/CERTIFICATIONS:
Child Abuse Prevention (or within 30 days of employment)
Respect in the Workplace (or within 30 days of employment)
Member Service Training
Listen First
Oxygen Administration, First Aid, CPR/AED for the Professional Rescuer
Others to be determined
Expectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about member's well-being and checking in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling at them.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$29k-38k yearly est. 5d ago
Fitness Floor Staff
YMCA of Greater Boston 4.3
Waltham, MA jobs
Job DescriptionDescriptionThe role of the Fitness Center Concierge is to serve as a key team member supporting the member experience by providing exemplary customer service to members and staff. The concierge, reporting to the Healthy Living Director, is an integral team member who maintains the safety and cleanliness of the fitness facilities. Specializing in fitness is not required as the focus is on cleanliness and member experience.
Key Responsibilities
Understand and demonstrate all policies and expectations of branch fitness facilities.
Welcome members, guiding them to appropriate equipment and sharing expectations with members regarding equipment usage, physical distancing, masks, and cleaning.
Ensure adequate cleaning products are placed in fitness facilities.
Clean high touch areas and all other equipment between sessions.
Monitor room capacity, member traffic flow, and physical distancing, communicating appropriately when there are any concerns.
Provide notification to members when appropriately 10 minutes remain in a member's session.
Activate the branch Emergency Response Plan as needed in response to medical or other emergencies and inform branch leadership as needed.
Communicate and elevate member and staff concerns, safety infractions, and facility issues at the end of each shift to the Leader on Duty.
Able to work opening, closing, and weekend shifts on a flexible schedule.
Skills, Knowledge and ExpertiseRequired Qualifications
Fitness floor or customer service experience
CPR/AED certification
CORI/SORI background check
Preferred Qualifications
NCCA or similar accredited personal training certification
Physical Demands
Ability to physically and verbally interact with members and staff.
Ability to handle cleaning supplies and personal protective equipment.
Ability to travel throughout the fitness center.
Ability to lift up to 50 lbs.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$22k-32k yearly est. 8d ago
Basketball Referee
YMCA of Greater Boston 4.3
Needham, MA jobs
Department
Sports
Employment Type
Part Time
Location
Charles River YMCA
Workplace type
Onsite
Compensation
$40.00 - $42.00 / hour
Reporting To
Jaehmar Paul
Key Responsibilities Skills, Knowledge & Expertise About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$23k-31k yearly est. 25d ago
Peer Mentor Contractor- NAN Project
Eliot Community Human Services 4.1
Lynn, MA jobs
Join Eliot - A Place to Belong, Grow, and Inspire Change
At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.
Benefits at Eliot
We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
Generous Paid Time Off - Vacation, sick time, and paid holidays
Comprehensive Benefits - Medical, dental, and vision plans
Retirement Savings - 401(k) with employer match
Wellness & Family Support - Discounted fitness services and access to trusted childcare resources
Financial Security - 100% company-paid life and accidental death insurance
Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development
The NAN Project, a division of Eliot, is seeking positive Peer Mentors to join our team. The NAN Project works to promote mental health awareness and suicide prevention programs for young people, using a peer-to-peer model. As a Peer Mentor, you will work to provide support to our peers as well as work in coordination with schools to spread mental health awareness.
Responsibilities:
Prioritize attending presentations, school orientation meetings, peer mentor training sessions, and professional development opportunities, as requested
Create and deliver personal stories that highlight the mental health challenges faced by young people in school, along with the resources and supports that aided recovery
Reflect on how aspects of identity-such as race, ethnicity, gender, and sexuality-have influenced personal mental health experiences and recovery during high school
Share stories with the intent to inspire hope, reduce stigma, and educate students about mental health challenges and the path to recovery
Develop multiple versions of Comeback Stories tailored to specific student populations and demographics
Qualifications:
Requires a High school diploma or equivalent
Lived experience with mental health
Passion for youth mental health advocacy
Schedule: Flexible, part-time schedule depending on school presentations.
Location: Training in Lynn
(This is a contract position; the benefits outlined above do not apply)
Hourly Rate
$17 - $21 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.
Apply today and make a difference.
$17-21 hourly Auto-Apply 18d ago
Personal Trainer
YMCA of Greater Boston 4.3
Boston, MA jobs
DescriptionPersonal Trainer Job Description The community of the YMCA has a demand for passionate leaders that want to help transform lives. Our philosophy around personal training takes a holistic approach and focuses on the whole person including mind, body, and spirit. YMCA Trainers aim to provide an exceptional experience with the lasting impact of helping others achieve their goals. We want you to create lasting relationships and help build a community of empowered members through healthy living.
Key ResponsibilitiesESSENTIAL FUNCTIONS
Supports the Mission and Vision of the YMCA and builds community.
Builds a personal training clientele to include one-on-one and small group training.
Demonstrates clear explanations and exercise material with proper form and technique.
Develops positive relationships with members and provides motivational support and guidance.
Participates in Trainer Education Lectures for members.
Tracks client progress.
Follows up with each client in a timely manner and on a regularly scheduled basis.
Meets or exceeds monthly personal training session goals as determined by the Health and Wellness Director.
Actively promotes personal training services to members through outreach, demonstrations, and events.
Operates all equipment properly and promptly reports any problems.
Availability to work shifts on gym floor as support staff as needed.
Follows all YMCA policies, rules, regulations, and procedures, including emergency procedures. Completes incident and accident reports, as necessary.
Attends necessary trainings and meetings, as scheduled. Participates in YMCA-sponsored training and professional development opportunities to enhance skills and maintain certifications.
Skills, Knowledge and ExpertiseRequirements:
Bilingual, Spanish speaking skills preferred
Two or Four-year degree in Exercise Science or related field preferred but not required.
Nationally accredited certification (preferred: NSCA, ACSM, NASM)
Current CPR/AED and First Aid certification
Possess an enthusiastic, passionate, friendly, and ambitious personality
Demonstrated ability to perform fitness assessments and to teach progressive exercise programs that are focused on member's goals
Ability to instruct and observe participants using proper exercise techniques
Ability to create and monitor safe and effective exercise programs for individuals, as well as recognize a member's potential and limitations
Ability to sell the value and life changing experience of personal training to members
Ability to use member management software to track clients and communicate effectively.
Demonstrates a commitment to creating a welcoming and inclusive environment for members of all backgrounds, abilities, and experiences.
Must be reliable, dependable, flexible, and adaptable
Possess mature judgment and sound decision-making.?
Great communication skills
Must be observant, safety conscious and able to react calmly and quickly in an emergency.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$38k-49k yearly est. 6d ago
EEC Certified Teacher
Old Colony Ymca 3.4
Massachusetts jobs
Old Colony YMCA has brought people together in communities throughout Massachusetts for 130 years and counting! This is a place where people of all ages, genders, religions, cultures, and beliefs can come together to learn from each other, get healthy, and find strength.
If you enjoy working with children and helping to provide a fun, safe and educational environment where you can make a difference, then this may be the position that you've been searching for. We want children to be innovative, creative, to try new things, to laugh, play and make new friends and build lasting relationships with caring adult ROLE MODELS LIKE YOU.
Our childcare center is in search of qualified workers to help monitor and lead activities throughout the day. This job will help you develop excellent skills and techniques that can benefit you in both your personal life and in future careers in child development.
We are seeking to employ a Childcare Teacher(s) in our Middleboro branch location.
We are offering full-time and part-time shifts.
The Child Care Teacher will plan and implement a program of activities which will ensure each child's personal safety while providing enrichment, physical challenges and learning experiences. The Child Care Teacher will uphold the employee code of conduct and will ensure that all areas of the job responsibilities reflect the mission of the Old Colony Y, and the regulating agency. S/He will display and encourage the character traits of caring, responsibility, honesty and respect in the fulfillment of all job duties.
$40k-55k yearly est. 3d ago
Behavior Support Specialist
YMCA of Greater Boston 4.3
Boston, MA jobs
Job DescriptionDescriptionThe YMCA of Greater Boston is seeking a dedicated and compassionate Behavioral Support Specialist to join our Woburn team on a part-time basis for support in the afterschool site-based program as well as during the summer for full time camp support. This role will play a key role in supporting children with diverse abilities by developing, implementing, and overseeing individualized behavior intervention plans within our youth programs, including afterschool, camps, and enrichment services. This position supports Y's commitment to inclusion and ensures all children can thrive in a welcoming, supportive environment.
Key Responsibilities
Support with direct services-i.e.- crisis support with behaviors, as needed, and triage with stakeholders.
Train direct care staff, as needed.
Collaborate with families, educators, and interdisciplinary teams to ensure consistency across settings. Serve as a liaison between YMCA program and the school based and other teams working with children and families.
Work in collaboration with the YMCA social workers/SEL team
Collect, analyze, and report behavioral data to inform interventions and program decisions.
Maintain compliance with ethical guidelines and YMCA policies.
Attend team meetings, trainings, and family consultations as scheduled.
Provide consultation and coaching to program staff on implementing behavior strategies and supports.
Skills, Knowledge & ExpertiseQualifications:
Master's degree in applied Behavior Analysis, Psychology, Education, or a related field. BCBA preferred but not required.
Minimum of 2-5 years of experience working with children and youth with developmental, behavioral, or learning differences.
Knowledge of ABA principles, positive behavior supports, and inclusive practices.
Strong communication, interpersonal, and organizational skills.
Ability to work collaboratively in a team-based, child-centered environment.
Must pass EEC background checks and meet YMCA child protection standards.
Experience working with trauma informed practices.
Preferred Qualifications:
Experience working in school, after school, camp, or recreational settings.
Schedule & Compensation:
Part-time (approx. 10-15 hours/week depending on program needs). (during the school year). Daily onsite from approximately 3-6 pm and office support as needed. Schedule may be swapped to full time scheduling during the summer camp weeks.
Competitive hourly rate, commensurate with experience.
#indcd
Job BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Vacation and Sick Time (PT receive sick time)
$29k-37k yearly est. 29d ago
Member and Visitor Services Representative, Part-Time
Museum of Fine Arts 4.7
Boston, MA jobs
Reporting to Admission Managers in the Member and Visitor Services department (MVS), the Member & Visitor Services Representative is a vital member of the MVS team responsible for greeting, assisting and welcoming all Museum visitors in an enthusiastic, warm and professional manner.
Essential Functions:
Handles General Admission, Exhibition and Public Program ticket sales, membership sales and renewals
Answers phone inquiries and takes orders, troubleshoots and resolves visitors' needs and provides general museum information
Works at any and all of our visitor facing locations both inside and outside of the Museum
Greets members and visitors cheerfully in person and on the phone providing a warm welcome to all.
Answers questions and provide information about the Museum's programs and exhibitions. Works to develop expertise in the following areas: membership program and benefits, ticketing and admissions policies; all public program offerings, special events, promotions, and general rules and guidelines.
Performs sales duties including the sale of general admission and special exhibition tickets, memberships, special event and public program tickets at any ticketing location.
Validates membership cards, digital and printed tickets for entry at Museum and Special Exhibition entrances.
Actively promotes memberships. Signs up new and renewing members at any location. Troubleshoots common membership customer service needs including reserving exhibition tickets, contact information updates, upgrades, and automatic renewal requests.
Answers telephone inquiries and process resulting orders in a welcoming and professional manner. Clearly communicates information and/or administer a seamless hand off of callers to appropriate department or staff person. Makes outbound calls as needed to follow up on requests or resolve outstanding questions or orders.
Assists in welcoming and checking in all school, community, and adult groups, paying particular attention to the accuracy of financial transactions.
Performs line management inside and outside the building to control capacities in lobbies and ticketed gallery spaces.
Develops proficiency on ticketing and membership database Tessitura.
Performs other related duties as required or directed by MVS management.
The Museum reserves the right to change s. While this is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised.
Requirements:
High School diploma, Associate's degree or higher
2+ years of customer service experience preferably in a hospitality, retail or cultural organization role
Work for this position is performed onsite and directly assisting the visiting public
Ability to interact with a diverse audiences, in terms of age, economic status, and cultural background
Ability to work both independently at a location and as part of a team
Ability to identify and trouble-shoot routine visitor-related issues calmly and professionally
Must use judgment in escalating a challenging situation to the appropriate manager
Ability to maintain professional relationships with a diverse set of constituents including staff, volunteers, MFA members and visitors.
Tessitura experience preferred but not required.
Cash handling experience, ability to learn and apply new technologies.
Must be able to work flexible schedule including evenings, weekends and most holidays.
Schedule includes positions that require standing for extended periods
Ability to work well under pressure and remain calm in the midst of crowds during highly attended programs, exhibitions and events
Must be able to work outdoors in all weather
Must adhere to Member and Visitor Services dress code as well as other departmental and Museum policies
Salary and Schedule:
Part-Time Hourly, 25 hours per week
Starts at $21.00 per hour
This position is affiliated with the United Auto Worker's union.
The MFA is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.
$21 hourly Auto-Apply 60d+ ago
Day Camp Counselor - East Boston
YMCA of Greater Boston 4.3
Boston, MA jobs
Job DescriptionDescriptionUnder the direction of the Site Director, the Day Camp Counselor leads a specific age group of children through a schedule of daily activities that allows children to learn and play at the same time, explore the community they live in, participate in sports and swimming and develop positive relationships. Day Camp counselors model the Y's leadership core values of caring, honesty, respect and responsibility.
Key ResponsibilitiesLeadership
Emphasizes personal safety and emotional well-being with campers, parents and other camp personnel at all times. Camper safety is a top priority.
Interprets the quality of YMCA values to campers, CIT's, parents and staff. Must be a positive role model. Develops appropriate relationships with all campers in their care. Understands, establishes, and abides by appropriate boundaries.
Plans and implements recreational and educational programs that emphasize group participation with an appropriate amount of choice.
Uses positive, constructive methods of discipline/positive reinforcement, and ensures that all staff does the same.
Communicates respectfully, openly and effectively with all staff, parents and children.
Assists pool staff during daily swim instruction and aids lifeguards during free swim time.
Program Implementation
Keeps daily attendance records for assigned group. Stays alert to camper needs by practicing active listening. Frequently takes a name to face roll call, at the beginning, during, and end of each activity period.
Reports all accidents and unusual incidents immediately to appropriate supervisors and completes necessary documentation.
Communicates program information, problems, and concerns as they occur.
Assists with planning and implementing of daily camp activities, camp special events and Family Night activities.
Actively participates in all aspects of camp daily leadership schedule including openings, closings, and extended hours.
Attends all staff meetings and training sessions. Becomes familiar with training materials and actively incorporates them in their day today interactions and work with campers.
Maintains and cares for all program areas and supplies. Ensures that campers treat all equipment, supplies, and camp property responsibly.
Performs other duties as required by supervisor (remains flexible). Demonstrates a willingness to help where needed and actively seeks to develop oneself.
Abides by the established YMCA/DPH/ACA day camp policies, procedures, regulations, and guidelines and asks when in doubt.
Skills, Knowledge and ExpertiseSkills and Competencies:
Must demonstrate cultural sensitivity and utilize effective communication skills.
Possesses a knowledge of group process - collaborative style of working within a team.
Must possess current First Aid, Oxygen, and CPR certifications and as required by the specific camp; or successfully complete YMCA provided First Aid, CPR, Child Abuse/Sexual Abuse Prevention Training upon hire.
7D license recommended to assist with transportation to and from camp and on field trips.
Must be available up to 40 hours per week, Monday through Friday for an 9 hour shift with a one hour break between the hours of 8:00am-5:00pm.
Must be available for overtime as necessary.
Physical Demands:
Must have the physical ability to lead and participate in all physical camp games and activities.
Works in a busy indoor environment; leads outside activities as well.
May be expected to be in the water during all swim periods.
Education/Experience:
Must be at least 16 years of age and have a passion for working with and nurturing children.
Experience working with children (youth programs, camp settings or related field); understand the needs of children.
BenefitsWhy work at the Y?
The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$26k-35k yearly est. 4d ago
Welcome Center Representative
YMCA of Greater Boston 4.3
Boston, MA jobs
Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Key ResponsibilitiesPrinciple Duties:
Present a welcoming and friendly demeanor when greeting and serving members and program participants
Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
Enforce YMCA safety and membership policies at all times
Ability to work independently and to problem solve to serve our Y members
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
Conduct prospective member tours, as needed.
Take member and non-member phone calls per YMCA policies.
Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace during your shift and clean up when leaving.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings and be able to work as a team player.
Perform all other duties as assigned.
Skills, Knowledge and ExpertiseExpectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Ability to Multitask and work in a fast-paced environment.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$25k-30k yearly est. 30d ago
Referee
YMCA of Greater Boston 4.3
Boston, MA jobs
Department
Sports
Employment Type
Part Time
Location
Oak Square YMCA
Workplace type
Onsite
Compensation
$40.00 / hour
Key Responsibilities Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$22k-29k yearly est. 60d+ ago
Fitness Floor Staff
YMCA of Greater Boston 4.3
Reading, MA jobs
Job DescriptionDescriptionThe role of the Fitness Center Concierge is to serve as a key team member supporting the member experience by providing exemplary customer service to members and staff. The concierge, reporting to the Healthy Living Director, is an integral team member who maintains the safety and cleanliness of the fitness facilities. Specializing in fitness is not required as the focus is on cleanliness and member experience.
Key Responsibilities
Understand and demonstrate all policies and expectations of branch fitness facilities.
Welcome members, guiding them to appropriate equipment and sharing expectations with members regarding equipment usage, physical distancing, masks, and cleaning.
Ensure adequate cleaning products are placed in fitness facilities.
Clean high touch areas and all other equipment between sessions.
Monitor room capacity, member traffic flow, and physical distancing, communicating appropriately when there are any concerns.
Provide notification to members when appropriately 10 minutes remain in a member's session.
Activate the branch Emergency Response Plan as needed in response to medical or other emergencies and inform branch leadership as needed.
Communicate and elevate member and staff concerns, safety infractions, and facility issues at the end of each shift to the Leader on Duty.
Able to work opening, closing, and weekend shifts on a flexible schedule.
Skills, Knowledge and ExpertiseRequired Qualifications
Fitness floor or customer service experience
CPR/AED certification
CORI/SORI background check
Preferred Qualifications
NCCA or similar accredited personal training certification
Physical Demands
Ability to physically and verbally interact with members and staff.
Ability to handle cleaning supplies and personal protective equipment.
Ability to travel throughout the fitness center.
Ability to lift up to 50 lbs.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$23k-32k yearly est. 5d ago
Behavior Support Specialist
YMCA of Greater Boston 4.3
Boston, MA jobs
Department
Education & Training
Employment Type
Part Time
Location
Association Office
Workplace type
Onsite
Compensation
$45.00 - $50.00 / hour
Key Responsibilities Skills, Knowledge & Expertise Job Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$29k-37k yearly est. 60d+ ago
ESOL for Haynes' Families
YMCA of Greater Boston 4.3
Boston, MA jobs
Job DescriptionDescriptionYMCA of Greater Boston's International Learning Center - ILC100 Franklin Street Boston, MA 02110 Branch: Education and Training In-person ESOL Instructor for Beginner Level Class Position Type: Part-time, Hourly
Schedule:
· Tuesdays and Thursdays, 2:00-4:00 PM· October 28th, 2025 to June 7th, 2026· 4 paid teaching hours per week, plus 4 hours of lesson planning
Location:
The Haynes Early Education Center, 263 Blue Hill Ave, Roxbury, MA 02119
About Us:
The YMCA Education & Training Center is proud to launch a series of school-based Adult ESOL programs in collaboration with several Boston Public Hub Schools. We are committed to empowering adult learners and fostering community growth through education. We are seeking passionate and experienced ESOL instructors to join our team and help make a tangible difference in the lives of our students.
Position Overview:
As an ESOL Instructor, you will deliver high-quality instruction to adult learners from diverse backgrounds, helping them develop essential language skills. This role involves creating an engaging, student-centered environment where learning goals align with students' personal and professional objectives.
Key ResponsibilitiesKey Responsibilities:
· Teach beginner-level ESOL to adults from varied linguistic, cultural, religious, socio-economic, and educational backgrounds.· Design and deliver engaging, contextually relevant lesson plans that integrate both language and life skills.· Foster an inclusive and safe classroom atmosphere that supports active participation and language practice.· Present clear language and content objectives for each session.· Regularly conduct formative and summative assessments to monitor and report on students' progress.· Communicate any classroom or student concerns to the Program Director promptly.· Maintain accurate attendance records and submit them on time.· Upload course materials (e.g., handouts, slides) to Google Classroom for student access.
Skills, Knowledge & ExpertiseQualifications:
· Bachelor's degree required; educational background preferred.· TESOL, TEFL, or TESL certification required.· Proficiency in Microsoft Office Suite and Google Classroom.· Authorization to live and work in the U.S.· Strong understanding of and sensitivity to socio-economic and ethnic minority issues.· Excellent communication, interpersonal, and classroom management skills.· Ability to work both independently and collaboratively within a team environment.· Willingness to engage in paid professional development activities.· Comfortable using web-based file storage platforms (e.g., Google Docs, SharePoint).· Bilingual is a plus.
Why Join Us?
This is an excellent opportunity to be part of a dedicated team working to enrich the community through education. You will contribute to a positive, collaborative environment and help shape an impactful learning experience for adult learners.
We look forward to welcoming committed educators who are eager to make a difference.
$22k-30k yearly est. 14d ago
Aquatics Fitness Instructor
YMCA of Greater Boston 4.3
Needham, MA jobs
Job DescriptionDescriptionAt the YMCA of Greater Boston, Water Fitness Instructors teach classes in a safe, enjoyable, and positive environment that welcomes all skill and fitness level while effectively building community within class. Instructors modify classes as needed to meet varied health, ability and cultural needs.
The YMCA is actively seeking a water fitness instructor who can be a leader in developing sound healthy habits with our members through engaging leadership in our classes. We are currently accepting applicants for all varieties of water fitness offerings as we continue to build the offerings to meet the needs of our growing members We welcome Shallow Water, Deep Water, Arthritis, High Intensity, Therapy and all specialized licensed Aquatic Modalities.
Description
The qualified candidate will have the ability to lead a group of participants through a series of movements and exercises in a safe and effective manner and must hold a current certification in Group Exercise from a nationally certifying body, such as AEA, SCW & USWF.
Key Responsibilities Essential Functions:
1. Leads energizing, fun, safe, and educational group classes, as directed by the supervisor, to accomplish the YMCA mission and goals.
2. Asks and answers questions from program participants and members to support them in achieving their goals related to health and well-being.
3. Maintains working knowledge of wellness and trends to provide effective information and support to members.
4. Builds effective, authentic relationships with members; helps members and program participants connect with each other and the YMCA.
5. Observes and adjusts approach to support all participants' capabilities, physical conditions, health, and culture.
6. Celebrates achievement of program participants related to program or personal goals, mastering of specific skills or overall health and well-being.
7. Keeps accurate class attendance records.
8. Follows YMCA policies and procedures; responds to emergency situations.
Skills, Knowledge and ExpertiseEDUCATION AND EXPERIENCE:
Bachelor's degree in exercise science, or a related field from an accredited college or university, preferred.
At least two years of experience teacher Group Exercise classes
Experience in personal training, and health and wellness programming.
Certifications Accepted:
Nationally Ranked Water Fitness Certs Accepted:
AEA (Preferred)
United States Water Fitness
SCW fitness Aqua Specialty
Water Art
IFTA Aqua Certification
Instructors with Land Base Group Exercise Certification & Aqua Continuing Education:
AFAA
NASM
ACE
ACSM
SCW
IFTA
Specialty Certifications:
Specialty certifications may be taught with accrediting and active license. A pre-rec of AEA will not be required (though strongly encouraged) but the candidate will not be eligible to sub other formats. Instructors may only teach in the format they are licensed in. Accepted Specialty Certs include: Aqua Zumba, Aqualogix, Aqua Body Strong, Aquastrength, Glide Fit, Hydro Pilates, Aqua Drums, Hydro Pole, Hydro Rider, Lablast Splash, Wet Barre
SKILLS AND COMPETENCIES/KNOW HOW:
Understand the relationship of the general public to the association, of staff to volunteer, and of staff to staff, and be able to effectively enhance and cultivate those relationships.
Ability to interpret, carry out and implement into classes/programs, the mission and goals of the YMCA.
Work as an integral member of a staff team.
Ability to communicate effectively with adults, youth, teens, seniors and special populations.
Degree in exercise Science or Physical Education
ACE,AFAA,FRA,NSCF or ACSM personal trainer certification
CPR/AED and First Aid certifications
A minimum of 1-2 years of experience in fitness
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
$26k-35k yearly est. 29d ago
Member and Visitor Services Representative, Part-Time
Museum of Fine Arts 4.7
Boston, MA jobs
Reporting to Admission Managers in the Member and Visitor Services department (MVS), the Member & Visitor Services Representative is a vital member of the MVS team responsible for greeting, assisting and welcoming all Museum visitors in an enthusiastic, warm and professional manner.
Essential Functions:
Handles General Admission, Exhibition and Public Program ticket sales, membership sales and renewals
Answers phone inquiries and takes orders, troubleshoots and resolves visitors' needs and provides general museum information
Works at any and all of our visitor facing locations both inside and outside of the Museum
Greets members and visitors cheerfully in person and on the phone providing a warm welcome to all.
Answers questions and provide information about the Museum's programs and exhibitions. Works to develop expertise in the following areas: membership program and benefits, ticketing and admissions policies; all public program offerings, special events, promotions, and general rules and guidelines.
Performs sales duties including the sale of general admission and special exhibition tickets, memberships, special event and public program tickets at any ticketing location.
Validates membership cards, digital and printed tickets for entry at Museum and Special Exhibition entrances.
Actively promotes memberships. Signs up new and renewing members at any location. Troubleshoots common membership customer service needs including reserving exhibition tickets, contact information updates, upgrades, and automatic renewal requests.
Answers telephone inquiries and process resulting orders in a welcoming and professional manner. Clearly communicates information and/or administer a seamless hand off of callers to appropriate department or staff person. Makes outbound calls as needed to follow up on requests or resolve outstanding questions or orders.
Assists in welcoming and checking in all school, community, and adult groups, paying particular attention to the accuracy of financial transactions.
Performs line management inside and outside the building to control capacities in lobbies and ticketed gallery spaces.
Develops proficiency on ticketing and membership database Tessitura.
Performs other related duties as required or directed by MVS management.
The Museum reserves the right to change s. While this is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised.
Requirements:
High School diploma, Associate's degree or higher
2+ years of customer service experience preferably in a hospitality, retail or cultural organization role
Work for this position is performed onsite and directly assisting the visiting public
Ability to interact with a diverse audiences, in terms of age, economic status, and cultural background
Ability to work both independently at a location and as part of a team
Ability to identify and trouble-shoot routine visitor-related issues calmly and professionally
Must use judgment in escalating a challenging situation to the appropriate manager
Ability to maintain professional relationships with a diverse set of constituents including staff, volunteers, MFA members and visitors.
Tessitura experience preferred but not required.
Cash handling experience, ability to learn and apply new technologies.
Must be able to work flexible schedule including evenings, weekends and most holidays.
Schedule includes positions that require standing for extended periods
Ability to work well under pressure and remain calm in the midst of crowds during highly attended programs, exhibitions and events
Must be able to work outdoors in all weather
Must adhere to Member and Visitor Services dress code as well as other departmental and Museum policies
Salary and Schedule:
Part-Time Hourly, 25 hours per week
Starts at $21.00 per hour
This position is affiliated with the United Auto Worker's union.
The MFA is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, the MFA does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.