How to hire an activities concierge

How to hire an activities concierge, step by step

Here's a step-by-step activities concierge hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an activities concierge job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new activities concierge
• Step 8: Go through the hiring process checklist

Post an activities concierge job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you start hiring an activities concierge, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an activities concierge to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an activities concierge that fits the bill.

   The following list breaks down different types of activities concierges and their corresponding salaries.

   Type of Activities Concierge	Description	Hourly rate
   Activities Concierge		$12-22
   Concierge/Receptionist	A concierge/receptionist serves as the guests' primary point of contact in establishments such as hotels, resorts, hospitals, and even malls. Although the extent of their responsibilities differs on their company or industry of employment, it often includes greeting clients, handling calls and correspondence, filing reservations and bookings, coordinating plans and services, maintaining records, and assisting clients by answering inquiries and processing requests... Show more	$11-17
   Concierge	Specializing in customer service, a concierge is responsible for assisting clients at establishments in the hospitality industry. Most of the tasks revolve around greeting clients and responding to inquiries, arranging appointments and making reservations, answering calls, and coordinating with the necessary personnel in the joint effort to secure customer satisfaction... Show more	$12-20

2. Create an ideal candidate profile

   Common skills:

   • Reservations

   Responsibilities:

   • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
   • Coordinate and fulfill guests activities, dinner reservations, and all vacation desires, and special needs.
   • Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
   • Answer phones and operate PBX as needed.

3. Make a budget

   Including a salary range in your activities concierge job description is one of the best ways to attract top talent. An activities concierge can vary based on:

   • Location. For example, activities concierges' average salary in alaska is 40% less than in new york.
   • Seniority. Entry-level activities concierges 43% less than senior-level activities concierges.
   • Certifications. An activities concierge with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an activities concierge's salary.

   Average activities concierge salary

   $16.82hourly

   $34,990 yearly

   ---

   Entry-level activities concierge salary

   $26,000 yearly salary

   Updated December 17, 2025

4. Writing an activities concierge job description

   An activities concierge job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an activities concierge job description:

   Activities concierge job description example

   Qualifications:
   - One (1) year experience working with memory impaired seniors
   - High School diploma / GED accepted and may be required per state regulations; certification(s) may be required per state regulations
   - Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident
   - Inspire, motivate and encourage volunteers and fellow team members to engage residents in meaningful, purposeful activities throughout the day and evening
   - Ability to handle multiple priorities
   - Possess written and verbal skills for effective communication
   - Competent in organizational & time mgmt skills
   - Demonstrates good judgment, problem solving and decision making skills
   - Ability to make responsible choices, decisions and act in a resident's best interest
   - Ability to work semi-independently without direct supervision by following community procedures and guidelines, ability to follow through on assigned tasks
   - Basic proficiency in computer skills, Microsoft Office with the ability to learn new applications. - Shift Available: Sunday - Thursday 10:00am - 5:00pm - MUST work Holidays

   Sunrise considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Sunrise are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required.

   Sunrise Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position. Some leadership roles are eligible to receive annual bonuses. All team members have the potential to receive spot bonuses and other incentive awards.

   
   Qualifications
   

   Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

   At Sunrise, you will…
   
   Make a Difference Every Day
   We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

   Be Part of a Uniquely Supportive Community
   The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

   Ignite Your Potential
   We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

   Sunrise Senior Living was again named as one of the Best Workplaces in Aging Services™ by Fortune and certified as a Great Place to Work® by Activated Insights. This is the 5th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

   Apply today to learn why Sunrise Senior Living is a certified Great Place to Work ®

   Copy this example

   

5. Post your job

   To find activities concierges for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any activities concierges they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level activities concierges with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your activities concierge job on Zippia to find and recruit activities concierge candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit activities concierges, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new activities concierge

   Once you've found the activities concierge candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new activities concierge. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire an activities concierge?