ACV Auctions jobs in Buffalo, NY - 26 jobs

As the Director, Equity Administration, you will own the Stock Plan Administration function for the company and manage the daily administration, reporting, audit, compliance, internal controls and audit process. You will partner cross functionally with the Payroll, Total Rewards, Accounting, Financial Planning & Analysis, and Legal teams to develop and deliver compliant and scalable administrative processes. In addition, this role will be accountable for building and managing executive, board of directors, and vendor relationships. Our ideal candidate is detail oriented, process driven, and has experience operating in a global public company with strict reporting deadlines. Role Responsibilities Own the administration of the company's global equity compensation programs, including the accurate processing of all awards/grants, exercises, ESPP purchases, cancellations and releases in the US and in foreign jurisdictions. Responsible for the preparation and timely filing of Section 16 reports (Forms 3, 4, 5) with the SEC; supporting the preparation of other SEC filings, proxy statements, and 10b5-1 trading plans. Assist with brokers on 10b5-1 plans. Serve as the lead, evaluating and developing reports, for equity related requests from internal and external auditors. Prepare company capitalization table summaries including shares authorized and outstanding. Manage the company's Employee Stock Purchase Program (ESPP) include calculations, share utilization analysis, granting, and communication. Review monthly, quarterly, and annual reconciliations of equity records ensuring accuracy and completeness. Assist Finance, Legal, Total Rewards, and People teams in addressing or responding to equity compensation matters. In partnership with the Total Rewards team, prepare equity summaries and presentations for quarterly board meetings. Manage the relationships with third equity program vendors ensuring the company is receiving optimal service and employee concerns are addressed timely. Responsible for ensuring strong internal controls and SOX-compliance relating to equity administration. Responsible for ensuring data feeds are set up and processing accurately between external equity platforms and internal payroll systems. Collaborate closely with the Payroll team to ensure proper withholding and reporting of tax associated with equity grants, exercises, and releases. Provide a high- level of customer service in responding to inquiries from current and former employees, manage equity inbox and, develop proper documentation to enable employee self-service. Collaborate cross-functionally to ensure legal and regulatory compliance in non-U.S. countries as applicable. Maintain current knowledge of global rules and regulations governing equity compensation plans and ESPPs (ex. IRS, SEC, local securities and tax regulations) Qualifications 7+ years of experience in global stock plan administration. Understanding of US GAAP accounting and SEC regulations related to stock administration. Broad experience with a range of equity compensation instruments and plans, including stock options, RSUs, PSUs and ESPPs. Very strong attention to detail with the ability to perform self-audits to ensure integrity and utmost accuracy of data at all times. Self-motivated, reliable, flexible, and can drive progress under tight deadlines. Exceptional analytical and conceptual thinking skills. Ability to think out-of-the box to develop solutions to complex problems. Proven history of building strong cross-functional relationships to achieve business results. Comfortable interacting with colleagues at all levels and communicating effectively and efficiently. Ability to distill complex concepts into simple, easy to understand communications. Ability to operate with discretion and confidentiality as well as exercise good judgment and integrity in day-to-day decisions. Strong disposition toward empathy and create an environment where all participants feel supported. Advanced Excel skills and CEP certification is preferred, along with knowledge of E*Trade/MS, Fidelity, Carta or Shareworks. Compensation: $181,000 - $220,000 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1 #Ind123KW

Who we are looking for: The Transportation Admin - Dispatch Operations is responsible for supporting the Transportation department through dispatch-related tasks and assignments. This role utilizes processes and procedures established by the Transportation department to assign carriers to jobs, resolve routine issues, and provide high quality customer service. The Transportation Admin - Dispatch works with carriers, customers, and internal departments and Teammates to perform dispatch-related tasks. This role performs duties with moderate supervision. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Triage customer and carrier inquiries; process transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s). Process transactions to support operations and dispatching. Transactions may include assigning dispatch jobs, expediting operations surrounding transport orders, or assessing the needs of customers and carriers to ensure seamless orders; relegate and escalate transactions to appropriate Teammate(s). Build relationships with carriers, customers, and internal departments and Teammates. Resolve basic issues utilizing processes, procedures, and developing problem solving skills. Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, and other related systems or platforms. Work with team to maintain status of dispatched jobs. Connect with sellers, buyers, and carriers to provide continuous communication. Ensure transactions and records are accurate, up-to-date, and compliant. Collaborate with management and team to express ongoing issues or opportunities for improvement. Perform additional duties as assigned. What you will need: Ability to read, write, speak, and understand English. High School Diploma or GED Minimum 6 months experience in customer service, administrative or clerical work, or transportation industry. Basic problem-solving ability Developing teamworking skills, including both internally and externally Proven customer service ability Communication and organizational skills Sense of urgency and self-motivation Familiarity with business technology, including Microsoft Office or G Suite. Salesforce experience a plus. Compensation: $18.50 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CG1 #Ind123KW

Who we are looking for: The Account Support Representative - Titles ensures titles customer and dealership experience satisfaction for the Titles team. This role is responsible for growing and sustaining customer and dealership relationships, utilizing problem-solving, follow-up, and customer service skills. The Account Support Representative - Titles is a problem solver, working to resolve title-related problems, exploring avenues of resolution, and partnering with internal teams to enhance the customer experience. This role performs duties under established policies and procedures and requires limited supervision to strengthen titles customer experience and resolve day-to-day issues. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Build and maintain relationships with Titles Clerks and dealership representatives, ensuring a positive customer experience and problem resolution. Act as the point of contact for customers. Receive inbound and initiate outbound calls to customers. Proactively communicate with dealerships and customers to understand challenges around titles needs. Provide resolution to day-to-day customer-related issues, utilizing processes and procedures to close process gaps and improve the customer experience. Resolve customer inquiries utilizing DMV, industry, and regulatory agency publications, as well as internal tools. Utilize tools and technology, including Salesforce and Tableau, to navigate customer inquiries and issues. Leverage existing systems to support the customer relationship and experience. Work cross-functionally with internal teams to support and nurture customer relationships, understanding resources available within the organization to enhance customer experience. Partner with Outside and Inside Sales Teams to ensure customer satisfaction. Manage and maintain a workload through established KPIs, dashboards, and physical documents. Ensure proper validation and verification on all titles-related work, as risk assessment and quality assurance is imperative to this role. Perform additional duties as assigned. What you will need: High School Diploma required. 1 year relevant administrative or titles-related experience. Ability to read, write, speak and understand English. Effective communication and interpersonal skills Problem-solving tactics Detail orientation and time management Titles/automotive experience preferred Technical aptitude Proven multitasking abilities. Compensation: $21.00 hourly. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1 #Ind123KW

What are we looking for: The Analytics Engineer III's primary objective is to identify and develop solutions to the needs of ACV and its customers. This role is focused primarily on designing and executing analysis for business needs in our Inspections and Prescreen domains. What you'll be doing: Develop and analyze large data models Build reports and dashboards to give stakeholders visibility into relevant metrics Act with minimal supervision to present analysis of a business area to stakeholders and support follow on questions, converting business questions into technical requirements Identify root cause for any KPI drift and make recommendations for cure Improve our user experience through robustly designed AB tests Present recommendations on initiative priority and influence stakeholders through data and thoughtful interpretation of findings Independent project ownership. Identify and organize key stakeholders, define scope, timeline, and execution of implementation plan without supervision Perform additional duties as assigned. What you will need: BA/BS in Statistics, Operations Research, or similar computationally intensive degree -or- college or university degree in Computer Science or relevant field 5-10 years of relevant, professional work experience related to position Experience leading and directing small projects, peer recognition, and excellence in analytics delivery Understanding of project management skills and the ability to implement those across multiple program Ability to navigate conflicting technical requirements and work collaboratively across projects towards a win-win solution Strong Experience with Python (strong emphasis on pandas, numpy, plotting) Strong Professional Experience with MySQL / BigQuery Experience with data visualization / dashboarding tools like Tableau Experience doing complex queries and transformations on large data set Good scripting and functional programming skills Expertise in exploratory data analysis and the basics of data-driven reasoning are a must Nice to Have: dbt experience MS in Statistics, Operations Research, or similar computationally intensive degree Experience on AWS or Google Cloud

Who we are looking for: The Sr Transportation Specialist - Shipper Services is responsible for facilitating operations by coordinating carrier operations tasks. This role utilizes processes and procedures established by the Transportation department to support carriers by triaging, managing, and coordinating customer and carrier inquiries and processing transactions. The Sr Transportation Specialist - Shipper Services partners with carriers, customers, and internal departments and Teammates to navigate complex carrier-related assignments. This role performs duties with minimal supervision. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Triage customer and carrier inquiries; coordinate and manage transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s). Process, prioritize, and coordinate transactions to support Transportation operations and Carrier Operations. Transactions may include processing claims, onboarding carriers, coordinating seller services, or issuing carrier payments; relegate or allocate transactions to appropriate Teammate(s). Manage relationships with carriers, customers, and internal departments and Teammates. Creatively resolve issues of highest complexity utilizing processes, procedures, and effective problem-solving skills. Provide subject matter guidance to junior Teammates. Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, NetSuite, and other related systems or platforms. Review systems to ensure goals and objectives are being met. Partner interdepartmentally with leadership teams to set objectives and maintain status of carrier-related assignments. Connect with sellers, buyers, and carriers to provide continuous communication. Ensure transactions and records are accurate, up-to-date, and compliant. Validate team documentation by reviewing for accuracy, completion, and consistency. Identify opportunities for customer satisfaction improvement by promoting offerings, including ACH payments and the Preferred Carrier Program. Communicate the value of working with ACV and promote partnership and engagement with customers and carriers. Closely monitor KPIs and take action to align with department and company objectives. Collaborate with management and the Carrier Operations team to identify opportunities and develop processes, procedures, and solutions. Perform additional duties as assigned. What you will need: High School Diploma or GED, Bachelor's preferred Minimum 3-5 years' experience in customer service and transportation, supply chain, or logistics Ability to read, write, speak and understand English. Complex problem-solving ability Dedicated teamworking skills, including both internally and externally Proven customer service ability Communication and organizational skills Sense of urgency and self-motivation Experience with business technology, including Microsoft Office or G Suite, and Salesforce. Compensation: $25.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1 #Ind123KW

Who we are looking for: You will work alongside quality, infrastructure, and the analytics teams to build and ship new features related to our data products. We value practical software experience in addition to computer science fundamentals and training. The technologies you are familiar with are less important to us than your ability to solve complex software problems and apply software engineering best practices. As a Site Reliability Engineer at ACV Auctions you will develop, write, and modify code. You will work alongside software and production engineers to build and ship new features that optimize operational efficiency and drive growth. What you will do: Operate, maintain, and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure. Planning maintenance activity, design documentation and standard procedures Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management) Observe and provide feedback on the current state of the client's infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks. Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules. Gather and document information about client environments through audit activities and analyze the information to identify opportunities for improvement and application of best practices. Work collaboratively with team mates to contribute to the continuous improvement of our working culture. Act as a technology leader for clients, as well as drive client discussions on technology road maps. Participate in an on-call rotation in an escalation capacity. Perform additional duties as assigned. What you will need: BS degree in Computer Science OR a related technical discipline OR equivalent practical experience. Minimum 4 years of experience with programming in at least two of the following: Python, Java, C#, or GO Minimum 4 years of experience working with continuous integration and build tools such as Jenkins, building deployment pipelines, etc Experience building/managing infrastructure deployments on Amazon Web Services and/or Google Cloud Platform. Deep knowledge in day-day tools and how they work including deployments, k8s, monitoring systems, and testing tools. Highly proficient in version control systems including trunk based development, multiple release planning, cherry picking, and rebase. Self-sufficient debugger who can identify and solve complex problems in code Deep understanding of major data structures (arrays, dictionaries, strings). Strong problem-solving skills, including the ability to independently diagnose and resolve issues. This involves approaching challenges with confidence and resourcefulness, and using your expertise to explore solutions thoroughly Familiarity with IaC tools such as Terraform and deployment tools such as Helm Experience building, maintaining, and scaling Kubernetes clusters for production workloads. No immigration or work visa sponsorship will be provided for this position.

Who we are looking for: The Team Lead, Capital Floorplan supports the floorplan lending function by managing the process of dealer contracting, Uniform Commercial Code (UCC) filings, and Purchase Money Security Interest (PMSI) notices. This team lead role ensures loan documentation is accurate and compliant and that the company's security interests are properly perfected. The ideal candidate is very organized, has strong attention to detail, experience with contracting and/or secured lending, leads by example, and has the ability to work effectively in a fast-paced financial services environment. What you will do: Lead team that prepares, reviews, and processes floorplan lending contracts and related documentation and can perform all aspects of the team's functions Responsible for supervision of team, including hiring and staffing, coaching and training, and performance reviews. Ensure contracts are correct in every detail and comply with internal policies, legal requirements, and regulatory standards Track contract status and see that accurate records are maintained in internal systems Oversee all security interest (UCCs and PMSIs) processes, including documentation, to ensure provable perfection Oversee accuracy of all relevant information across all relevant documentation Oversee or conduct UCC searches to identify all senior creditors Ensure that the filing of all UCC financing statements is done correctly Ensure that accurate UCC and PMSI records are retained Ensure PMSI requirements are timely met, including refreshed notices Raise questions when something doesn't seem quite right Provide quality control checks at key control points Coordinate with internal teams (credit, legal, operations) and external partners to resolve documentation issues Maintain organized and audit-ready files Adhere to internal controls, compliance standards, and service-level agreements (SLAs) Assist with audits, reviews, and reporting related to floorplan collateral Perform additional duties as assigned. What you will need: 3 years' experience with floorplan lending, secured lending, or commercial finance operations 1 year progressive supervisory experience Strong attention to detail and organizational skills Ability to manage multiple tasks and meet deadlines Proficiency with loan documentation systems and Microsoft Office (Excel, Word, Outlook) Ability to work independently and with others as team leader Problem-solving and issue resolution skills Curiosity about perceived anomalies and the courage to always speak up Experience in floorplan lending, secured lending, or commercial finance operations is preferred Some knowledge of UCC filing and PMSI notice requirements Strong written and verbal communication skills Compensation: $64,000.00 - $80,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1 #Ind123KW

Who we are looking for: We are seeking a talented and enthusiastic Staff Software Engineer to join our growing team. In this role, you will design, develop, and maintain software applications that solve real-world problems and enhance our products. You will collaborate with cross-functional teams to deliver high-quality, scalable, and innovative solutions. What you will do: Establish and document best practices and coding standards. Support product delivery teams by providing guidance on technical solutions when asked. Conduct code reviews, develop high-quality documentation, and build robust test suites. Own the overall performance of products and frameworks within a defined area of focus. Previous experience leading POCs or technical tool adoption initiatives. Provide technical support for multiple applications within the technology portfolio. Provide technical leadership, mentorship, and guidance to multiple teams, fostering a culture of continuous improvement and technical excellence Be empowered to lead and complete software projects with minimal guidance from managers. Lead team discussions to define technical requirements for new and current products. Develop roadmaps and prioritizes technical debt to effectively plan features and work. Respond-to and troubleshoot highly complex problems quickly, efficiently, and effectively. Mentor junior engineers. Other duties as assigned What you will need: Ability to read, write, speak and understand English. 8 year(s) related experience Expert experience with Java, Python. Expert experience with Distributed Systems Design and/or Event-Driven development. Expert experience and understanding of pyramid testing methodologies. Expert experience with build & deployment automation (CI/CD, GitHub Actions, Jenkins/TeamCity). Experience with AWS (or any big public cloud tech), SQL, and Pub/Sub patterns (Kafka). Expert experience with version control systems (Git). Experience maintaining and extending an existing codebase, adapting to pre-existing patterns and tracing the code's path of execution. Expert experience in debugging, profiling, and optimizing distributed systems using tools like Datadog, CloudWatch Logs, and distributed tracing frameworks. Experience with Docker, Kubernetes and Deployment automation. Compensation: $165,000.00 - $190,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. #LI-AM1 No immigration or work visa sponsorship will be provided for this position.

Who we are looking for: ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Our Inspectors are the face of our company. They know a ton about cars, and love to talk about them - explaining to our clients what they need to know in a way they can understand. They have boundless energy and work tirelessly to ensure our clients get nothing but the best. Our inspectors are meticulous. Nothing gets by them. At ACV Auctions we pride ourselves on Trust, Transparency, Credibility, and Customer Service and our Inspectors deliver this to our customers every day. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help sales team up-sell or cross-sell services and products Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships. Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform. Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone. List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers to utilize ACV Auctions digital platform. Perform additional duties as assigned. What you will need: 1 year(s) Experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background Ability to read, write, speak and understand English. Ability to work outside in the elements for extended periods of time. Problem solving aptitude to meet challenges with resourcefulness and innovative approaches. Proven success to work independently with minimal supervision while working in a team environment. Excellent communicator with the ability to understand customer needs and expectations. Valid driver's license and use of a validly registered and insured motor vehicle required. Knowledge of system capabilities, knowledge of needed/job-relevant software packages, and web-based applications. Ability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting Ability to drive a manual & automatic transmission. Vision abilities required to properly identify small defects around and underneath vehicles. Compensation: Start rate beginning at $18.50 per hour. In addition, this position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law No immigration or work visa sponsorship will be provided for this position. #LI-DC1

Sr Security Program Manager We're hiring a senior Sr Security Program Manager to contribute to and mature an integrated security program that spans Product Security (AppSec / SSDLC), Security Operations (SecOps/IR/cloud security), Technical GRC, and Enterprise Applications and Identity. This is a high-visibility, cross-functional, strategic role. You will own program outcomes, influence product and engineering roadmaps, and be the "translator" between security, risk, leadership, and the business teams who rely on ACV's marketplace every day. ACV's scale and data scope (including sensitive vehicle, dealer data, identity, and payment information) mean your work will meaningfully reduce enterprise risk and enable secure growth. You will be a trusted member and critical voice of the security leadership team, reporting directly to the CISO. Core responsibilities Work with stakeholders to create a unified security program roadmap covering Product Security, SecOps, and Enterprise Security. Translate risk appetite into prioritized initiatives, funding opportunities, and measurable outcomes. Define and publish security KPIs/OKRs as dashboards to various internal audiences (MTTR for incidents, mean time to remediate critical vulns, AppSec coverage, third-party risk posture, compliance readiness, etc). Use data to support visibility and continuous improvement. Work with security teammates to collectively drive programs partnering with Product, Engineering, and DevOps to embed AppSec into the SSDLC: threat modeling, secure design reviews, SCA/SAST/DAST pipelines, CI/CD gating, and developer training. Partner with Operational leads to drive maturity through the creation of requirement frameworks including documented procedures, incident response playbooks, and runbooks. Collaborate with Legal, Privacy, and GRC teams to ensure enterprise controls align with SOC 2 and other industry standard framework requirements. Partner directly with the CISO to ensure top initiatives are well-planned, resourced, and delivered. Anticipate needs, remove roadblocks, and help drive critical decision-making. Identify gaps, improve processes, and support the development of scalable frameworks. Drive cybersecurity initiatives from planning through delivery-ensuring on-time execution, resource alignment, stakeholder engagement, and clear reporting. Help run team meetings, leadership offsites, and special projects that support team health, accountability, and long-term success. The impact you'll make Create a program that reduces risk and creates demonstrable value for the business. We're not the team that puts the no in innovation. Move ACV toward measurable, auditable maturity (SOC 2/ISO/other frameworks), reducing audit friction and supporting faster go-to-market for revenue-critical services. Ensure dealer and consumer trust by protecting highly sensitive data collected by the platform (identity, payment, vehicle/title/inspection data) and aligning controls to privacy commitments. Positively influence the viewpoint that security is a value add to the organization, not a cost center. What we're looking for Must-have 8+ years experience building and operating security programs in SaaS / marketplace / fintech / large data platforms. Demonstrable ownership across AppSec, SecOps, and Corporate Security domains. Experience optimizing and helping vulnerability management and incident response programs mature with measurable SLAs (MTTR, remediation windows). Track record of influencing engineering/product leadership and delivering security as a business enabler (not a blocker). Strong program management skills: roadmap creation, cross-functional timelines, budget stewardship, vendor selection and contract negotiation. Excellent written + verbal communication; experience preparing executive risk briefings and board-level security summaries. Bachelor's degree in CS, Engineering, Information Security, or commensurate experience (5+ years) working in a similar role. Nice-to-have Prior experience at marketplaces or in automotive/transportation/finance verticals. Familiarity with data products, vehicle inspection pipelines, or payment flows is a plus. Experience with SOC 2 readiness, ISO 27001, PCI scope reduction, or public company compliance programs. Background in privacy program integration, especially where product telemetry/geolocation, vehicle data, and identity data are in scope. #LI-AM1 No immigration or work visa sponsorship will be provided for this position.

Who we are looking for: The Analytics Engineer's primary objective is to help ACV deeply understand and effectively serve its customers through data-driven insights. This role plays a critical part in scaling ACV's SaaS products (MAX and ClearCar) and driving cross-sell opportunities to accelerate digital sales growth. The Analytics Engineer will deliver actionable insights to sales partners and collaborate closely with Marketing and other stakeholders to inform strategy, execution, and performance measurement. What you will do: Analyze complex datasets by designing, building, and interpreting logical data models to uncover meaningful business insights. Develop and maintain reports and dashboards that provide sales teammates and internal stakeholders with clear visibility into key performance metrics. Partner with sales and leadership teams to support the development of data-driven presentations and narratives that inform decision-making. Design, execute, and evaluate A/B tests to introduce statistical rigor into product and feature launches. Build and monitor control and quality reports to ensure the accuracy, reliability, and integrity of SaaS-related data. Collaborate with Marketing and Product to design, execute, and measure the effectiveness of campaigns, translating results into actionable recommendations. Apply strong analytical fundamentals, including asking the right questions, following sound analytical processes, conducting rigorous analysis, and communicating insights clearly and concisely. With guidance from leadership, present analyses of specific business areas to stakeholders, address follow-up questions, and translate business needs into well-defined technical requirements. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. BA/BS in Statistics, Business Administration, Operations Research, or similar computationally intensive degree -or- college/university degree in Computer Science or relevant field. 3+ years of relevant, professional work experience related to position Strong Professional Experience with SQL Experience analyzing complex queries and transformations on large data sets Experience with data visualization / dashboarding tools like Tableau/Power BI/ Looker Expertise in exploratory data analysis and the basics of data-driven reasoning are a must

Who we are looking for: We are seeking a talented and enthusiastic Software Developer to join our growing team. In this role, you will design, develop, and maintain software applications that solve real-world problems and enhance our products. You will collaborate with cross-functional teams to deliver high-quality, scalable, and innovative solutions. What you will do: Software Development Design scalable, secure, cost-effective solutions. Write clean, efficient, and well-documented code. Develop, test, and deploy high quality software applications according to project requirements. Debug, troubleshoot, and resolve technical issues in a timely manner. Write Unit tests, load tests and build robust pipelines Build Alerts and monitors to improve observability Collaboration and Teamwork Work closely with Product Managers, Designers, and other Developers to understand and implement business requirements. Participate in code reviews and contribute to improving team practices and standards. Collaborate with QA teams to ensure the delivery of high-quality solutions. Take ownership of your work and show initiative Continuous Improvement Stay updated with the latest technologies, tools, and industry trends. Contribute to improving development processes, workflows, and team productivity. Strive to improve automation and leverage available AI Tools to enhance productivity. Suggest innovative ideas to enhance system performance and user experience. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. Bachelor's degree in computer science, software engineering, or a related field, or equivalent work experience. 4+ years of experience of relevant software development. Experience building enterprise responsive web apps using Preact / React framework. Excellent communication and teamwork abilities. Working knowledge of AWS Services like Lambdas, S3, EKS, CloudFront etc. Some experience with API development in Node, Go, Python or other languages. Experience using monitoring tools like Datadog or New Relic Working knowledge of GraphQL APIs and platforms like Apollo or Hasura Experience with version control systems, automated testing, and CI / CD. Experience with Agile or Scrum methodologies is a plus. Strong problem-solving and analytical skills. Compensation: $105,000.00 - $158,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. #LI-AM1

Who we are looking for: Individuals are expected to possess basic administrative skills. Become proficient in operating within Salesforce and NetSuite, which will be utilized in managing the titles. Attention to detail is paramount in ensuring that titles are handled correctly to our ACV Capital floorplan dealers the individual must have administrative skills and attention to details. The Floorplan Operations Coordinator is responsible for handling daily title processing including but not limited to reviewing, scanning, filing, and sending titles. Also handling customer inquiries, and general reporting. Floorplan title associates will be responsible for ensuring these responsibilities are handled within established cutoff times while maintaining above average customer service. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Responsible for preparation and the shipping of FedEx shipments Scan Titles into our systems Separating and filing titles Ensure prompt follow-up is maintained in title processing and completed in a timely and efficient manner. Interface directly with Salesforce and NetSuite to track titles as well as handle all questions or concerns that may arise. Other administrative duties as needed. What you will need: Ability to read, write, speak and understand English. A minimum of a High School diploma or equivalent. A minimum of 6 months in an administrative position. High attention to detail and strong organizational skills. Comfort working in a fast-paced, high-volume office setting. Demonstrated ability to take independent initiative. Ability to work in office, with extensive safety precautions in place. Compensation: $18.50 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-HT1 #Ind123KW

Who we are looking for: The Analytics Engineer's primary objective is to help ACV deeply understand and effectively serve its customers through data-driven insights. This role plays a critical part in scaling ACV's SaaS products (MAX and ClearCar) and driving cross-sell opportunities to accelerate digital sales growth. The Analytics Engineer will deliver actionable insights to sales partners and collaborate closely with Marketing and other stakeholders to inform strategy, execution, and performance measurement. What you will do: Analyze complex datasets by designing, building, and interpreting logical data models to uncover meaningful business insights. Develop and maintain reports and dashboards that provide sales teammates and internal stakeholders with clear visibility into key performance metrics. Partner with sales and leadership teams to support the development of data-driven presentations and narratives that inform decision-making. Design, execute, and evaluate A/B tests to introduce statistical rigor into product and feature launches. Build and monitor control and quality reports to ensure the accuracy, reliability, and integrity of SaaS-related data. Collaborate with Marketing and Product to design, execute, and measure the effectiveness of campaigns, translating results into actionable recommendations. Apply strong analytical fundamentals, including asking the right questions, following sound analytical processes, conducting rigorous analysis, and communicating insights clearly and concisely. With guidance from leadership, present analyses of specific business areas to stakeholders, address follow-up questions, and translate business needs into well-defined technical requirements. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. BA/BS in Statistics, Business Administration, Operations Research, or similar computationally intensive degree -or- college/university degree in Computer Science or relevant field. 3+ years of relevant, professional work experience related to position Strong Professional Experience with SQL Experience analyzing complex queries and transformations on large data sets Experience with data visualization / dashboarding tools like Tableau/Power BI/ Looker Expertise in exploratory data analysis and the basics of data-driven reasoning are a must

Who we are looking for: You will work alongside quality, infrastructure, and the analytics teams to build and ship new features related to our data products. We value practical software experience in addition to computer science fundamentals and training. The technologies you are familiar with are less important to us than your ability to solve complex software problems and apply software engineering best practices. As a Site Reliability Engineer at ACV Auctions you will develop, write, and modify code. You will work alongside software and production engineers to build and ship new features that optimize operational efficiency and drive growth. What you will do: Operate, maintain, and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure. Planning maintenance activity, design documentation and standard procedures Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management) Observe and provide feedback on the current state of the client's infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks. Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules. Gather and document information about client environments through audit activities and analyze the information to identify opportunities for improvement and application of best practices. Work collaboratively with team mates to contribute to the continuous improvement of our working culture. Act as a technology leader for clients, as well as drive client discussions on technology road maps. Participate in an on-call rotation in an escalation capacity. Perform additional duties as assigned. What you will need: BS degree in Computer Science OR a related technical discipline OR equivalent practical experience. Minimum 4 years of experience with programming in at least two of the following: Python, Java, C#, or GO Minimum 4 years of experience working with continuous integration and build tools such as Jenkins, building deployment pipelines, etc Experience building/managing infrastructure deployments on Amazon Web Services and/or Google Cloud Platform. Deep knowledge in day-day tools and how they work including deployments, k8s, monitoring systems, and testing tools. Highly proficient in version control systems including trunk based development, multiple release planning, cherry picking, and rebase. Self-sufficient debugger who can identify and solve complex problems in code Deep understanding of major data structures (arrays, dictionaries, strings). Strong problem-solving skills, including the ability to independently diagnose and resolve issues. This involves approaching challenges with confidence and resourcefulness, and using your expertise to explore solutions thoroughly Familiarity with IaC tools such as Terraform and deployment tools such as Helm Experience building, maintaining, and scaling Kubernetes clusters for production workloads. No immigration or work visa sponsorship will be provided for this position.

Who we are looking for: The Transportation Specialist - Carrier Operations is responsible for supporting the Transportation department by facilitating carrier operations. This role utilizes processes and procedures established by the Transportation department to support carriers by triaging and handling customer and carrier inquiries and processing transactions. The Transportation Specialist - Carrier Operations partners with carriers, customers, and internal departments and Teammates to navigate carrier-related assignments. This role performs duties with limited supervision. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Triage customer and carrier inquiries; manage transactions and communications to provide timely resolutions. Refer inquiries or tasks to appropriate Teammate(s). Process transactions to support Transportation operations and Carrier Operations. Transactions may include processing claims, onboarding carriers, coordinating seller services, or issuing carrier payments; relegate transactions to appropriate Teammate(s). Maintain and manage relationships with carriers, customers, and internal departments and Teammates. Resolve complex issues utilizing processes, procedures, and effective problem solving skills. Ensure accurate and proper entry and maintenance of records in Salesforce, load boards, NetSuite, and other related systems or platforms. Work interdepartmentally to maintain status of carrier-related assignments. Connect with sellers, buyers, and carriers to provide continuous communication. Ensure transactions and records are accurate, up-to-date, and compliant. Validate documentation by reviewing for accuracy, completion, and consistency. Identify opportunities for customer satisfaction improvement by promoting offerings, including ACH payments and the Preferred Carrier Program. Communicate the value of working with ACV and promote partnership and engagement with customers and carriers. Collaborate with management and the Carrier Operations team to identify opportunities and assist in development of effective policies and procedures. Perform additional duties as assigned. What you will need: Ability to read, write, speak, and understand English. High School Diploma or GED Minimum 1-2 years' experience in customer service or transportation industry. Intermediate problem-solving ability Teamworking skills, including both internally and externally Proven customer service ability Communication and organizational skills Sense of urgency and self-motivation Familiarity with business technology, including Microsoft Office or G Suite, and Salesforce. Compensation: $21.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CG1

As the Director, Equity Administration, you will own the Stock Plan Administration function for the company and manage the daily administration, reporting, audit, compliance, internal controls and audit process. You will partner cross functionally with the Payroll, Total Rewards, Accounting, Financial Planning & Analysis, and Legal teams to develop and deliver compliant and scalable administrative processes. In addition, this role will be accountable for building and managing executive, board of directors, and vendor relationships. Our ideal candidate is detail oriented, process driven, and has experience operating in a global public company with strict reporting deadlines. Role Responsibilities Own the administration of the company's global equity compensation programs, including the accurate processing of all awards/grants, exercises, ESPP purchases, cancellations and releases in the US and in foreign jurisdictions. Responsible for the preparation and timely filing of Section 16 reports (Forms 3, 4, 5) with the SEC; supporting the preparation of other SEC filings, proxy statements, and 10b5-1 trading plans. Assist with brokers on 10b5-1 plans. Serve as the lead, evaluating and developing reports, for equity related requests from internal and external auditors. Prepare company capitalization table summaries including shares authorized and outstanding. Manage the company's Employee Stock Purchase Program (ESPP) include calculations, share utilization analysis, granting, and communication. Review monthly, quarterly, and annual reconciliations of equity records ensuring accuracy and completeness. Assist Finance, Legal, Total Rewards, and People teams in addressing or responding to equity compensation matters. In partnership with the Total Rewards team, prepare equity summaries and presentations for quarterly board meetings. Manage the relationships with third equity program vendors ensuring the company is receiving optimal service and employee concerns are addressed timely. Responsible for ensuring strong internal controls and SOX-compliance relating to equity administration. Responsible for ensuring data feeds are set up and processing accurately between external equity platforms and internal payroll systems. Collaborate closely with the Payroll team to ensure proper withholding and reporting of tax associated with equity grants, exercises, and releases. Provide a high- level of customer service in responding to inquiries from current and former employees, manage equity inbox and, develop proper documentation to enable employee self-service. Collaborate cross-functionally to ensure legal and regulatory compliance in non-U.S. countries as applicable. Maintain current knowledge of global rules and regulations governing equity compensation plans and ESPPs (ex. IRS, SEC, local securities and tax regulations) Qualifications 7+ years of experience in global stock plan administration. Understanding of US GAAP accounting and SEC regulations related to stock administration. Broad experience with a range of equity compensation instruments and plans, including stock options, RSUs, PSUs and ESPPs. Very strong attention to detail with the ability to perform self-audits to ensure integrity and utmost accuracy of data at all times. Self-motivated, reliable, flexible, and can drive progress under tight deadlines. Exceptional analytical and conceptual thinking skills. Ability to think out-of-the box to develop solutions to complex problems. Proven history of building strong cross-functional relationships to achieve business results. Comfortable interacting with colleagues at all levels and communicating effectively and efficiently. Ability to distill complex concepts into simple, easy to understand communications. Ability to operate with discretion and confidentiality as well as exercise good judgment and integrity in day-to-day decisions. Strong disposition toward empathy and create an environment where all participants feel supported. Advanced Excel skills and CEP certification is preferred, along with knowledge of E*Trade/MS, Fidelity, Carta or Shareworks. Compensation: $181,000 - $220,000 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-SL1 #Ind123KW

Who we are looking for: The Account Support Representative works closely with car dealerships from across the U.S. to support ACV Auctions' unique business solutions. The Account Support Representative will receive inbound phone calls and emails from customers and help answer their questions and solve challenges they may have. This role will interact with and support customers through their day in a team environment. The Account Support Representative reports directly to the Team Lead, Customer Service, supports customers through performing duties and tasks under minimal supervision. Please note the required availability for this position is 11:30a-8p M-F What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Receive inbound calls from ACV customers. Resolve customer inquiries by using all the resources available such as Salesforce and internal ACV tools. Perform outbound calls to ACV customers as needed to resolve issues. Document activities, strategies and efforts within Salesforce. Provide pre- and post-sales support to customers to ensure consistent repeat business. Meet or exceed SLA's to issue resolutions. Understand ACV policies and procedures. Work with other departments to resolve customer inquiries, including Titles, Payments, Transportation and Arbitration Present current ACV offerings, products, services and newest features to promote business. Communicate with business owners and decision makers in a professional and courteous manner. Meet or exceed all goals and KPIs set by management and the department. Perform additional duties as assigned. What you will need: Ability to read, write, speak, and understand English. High School Diploma or equivalent required 1 years administrative or customer service experience Team Player at heart - mentoring, collaborating with and supporting the professional development of those around you. Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role. Ability to be self-motivated and able to work independently. Adapt quickly to shifting priorities and assist others during the process. Fluent Spanish a plus. Understanding of systems, CRMs, GSuite and Microsoft Office. Must be able to remain in a stationary position for 50% or more of the work day. Ability to use computer, including typing, navigating software applications, and using a mouse or track pad. Able to push, pull, lift, or move up to 25 lbs. as needed. Analytical thinking and problem-solving ability. Written and oral communication ability. Ability to communicate and effectively exchange information. Ability to view and interpret information displayed on monitor(s), device screen(s), or physical mediums. Ability to work in an open-office space for a majority of the time. Travel may be required as needed. Compensation: $21.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. No immigration or work visa sponsorship will be provided for this position. #LI-CG1 #Ind123KW

Who we are looking for: ACV Auctions is seeking a Software Engineer V to join our ACV MAX Engineering team and play a key technical leadership role in advancing our SaaS product, ACV MAX. This position focuses on the architecture, design, and delivery of robust, scalable, and secure Java-based platforms and services, leveraging frameworks such as Spring, Hibernate, Struts, and Maven, hosted in AWS, and utilizing SQL Server or similar relational databases. The ideal candidate brings extensive experience and a proven track record of leading the architecture and delivery of enterprise-scale Java applications. You thrive in shaping technical direction, establishing engineering standards, and mentoring engineers. You excel at building consensus across teams, driving innovation, and ensuring the continued reliability, maintainability, and performance of our products. Exceptional communication and leadership skills, along with a collaborative, team-oriented approach, are essential for guiding the next generation of our SaaS solutions. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Architect, deliver, and maintain large-scale, distributed Java services and systems, ensuring resilience, security, and scalability across the company's core platforms. Define, drive, and implement engineering best practices and standards for Java, Spring, Hibernate, Struts, Maven, and associated technology stacks, influencing technical direction and tooling across multiple teams and products. Lead the technical design and implementation of critical APIs, services, and full-stack MVC applications, utilizing advanced knowledge of data modeling, protocols, storage, message brokers, and interface patterns. Set and enforce standards for code quality, performance, observability, security, and operational readiness for all Java-based systems, including integration with AWS (ECR, ECS, API Gateway, Route 53), Terraform, and modern CI/CD pipelines. Own and evolve the multi-year technical roadmap for Java applications and supporting infrastructure, proactively identifying business risk and technology debt, and ensuring robust lifecycle management of tools, libraries, and frameworks. Collaborate and communicate effectively with cross-functional engineering, product, and operations teams to define requirements, architect solutions, and coordinate system-wide rollouts. Provide technical leadership, mentorship, and guidance to multiple engineering teams, fostering a culture of continuous improvement and technical excellence. Lead and conduct rigorous code reviews, develop and enforce high standards for documentation and test suite robustness, and ensure the technical team rapidly diagnoses and resolves complex issues in production. Champion and implement engineering-wide security and compliance standards, ensuring all Java services meet or exceed regulatory and business requirements. Lead the design and implementation of advanced data models using Hibernate ORM, SQL Server (or other RDBMS), and patterns such as normalization, EAV, append-only persistence, and event sourcing at scale. Influence and contribute to the definition of company-wide standards for deployment, monitoring, and optimization of Java applications using tools like Datadog, CloudWatch Logs, and custom solutions. Drive the adoption and evolution of custom software patterns, architectural approaches, and reusable frameworks to address unique and complex software challenges. Serve as a technical escalation point for the most complex issues, providing swift, effective, and sustainable solutions across the business' technology portfolio. Ensure high reliability, performance, and security for products and services, while balancing multiple competing priorities in a fast-paced, agile environment. Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. BS or MS degree in Computer Science, a related technical discipline, or equivalent practical experience 8+ years of experience architecting, building, and maintaining SaaS web applications using Java, Spring Framework, Hibernate, and related technologies at scale. Deep expertise in designing and implementing large-scale, distributed systems using Java, with a strong emphasis on scalability, maintainability, security, and performance. Demonstrated experience setting and influencing engineering-wide standards for architecture, technical documentation, testing, observability, build systems, and operational practices. Mastery of the Spring ecosystem, Hibernate ORM, Maven, Struts, and modern Java application frameworks, with the ability to drive adoption of best practices and new technologies across teams. Proven experience integrating and optimizing cloud-native architectures using AWS services such as ECS, ECR, API Gateway, S3, Route 53, and leveraging infrastructure-as-code tools like Terraform for provisioning and management. Advanced proficiency in SQL programming, relational database design (SQL Server, PostgreSQL, or similar), and building complex data models using ORM patterns, including normalization, EAV, append-only, and event sourcing. Extensive experience with Docker, container orchestration, and deployment automation; familiarity with Kubernetes and serverless/cloud-native deployment patterns. Expert-level knowledge of CI/CD pipelines and automation tools such as GitHub Actions, Jenkins, or similar, driving improvements to build, release, and deployment processes. Exceptional skill in release management, code quality enforcement, automated testing strategies, and the full software development lifecycle (SDLC). Demonstrated ability to architect, plan, and execute multi-year lifecycle strategies for applications, libraries, and supporting infrastructure, proactively managing technical debt and risk. Advanced expertise in debugging, profiling, and optimizing distributed systems using tools like Datadog, CloudWatch Logs, and distributed tracing frameworks. Strong leadership, mentoring, and communication skills, with a proven track record of guiding and developing engineers, leading code reviews, and fostering a culture of technical excellence. Experience working effectively across multiple teams and time zones, engaging with cross-functional stakeholders, and influencing company-wide engineering direction. Proven ability to rapidly troubleshoot and resolve the most complex technical issues, modify or develop custom patterns, and implement robust solutions under competing priorities in an agile environment. Commitment to enforcing and advancing security standards and ensuring compliance for all Java-based products and services. Experience in automotive industry a plus. ##LI-AM1 No immigration or work visa sponsorship will be provided for this position.