Technical Business Analyst | Contract W2
Berkeley Heights, NJ jobs
Job Title: Technical Business Analyst
Duration: Longterm
Experience Required: 7 to 15 years
Employment Type: Must work on Next Gen Software Solutions LLC's W2
Job Description:
We are seeking a highly skilled Technical Business Analyst to join our team in Berkeley Heights, NJ. This is an exciting opportunity to work onsite 5days a week in a fast-paced environment, collaborating with cross-functional teams to deliver innovative solutions. The ideal candidate will have strong technical expertise, including proficiency in Java, cloud-based technologies (AWS/Azure), and experience with testing and Agile methodologies.
Key Responsibilities:
Requirements Gathering: Collaborate with stakeholders to gather, analyze, and document business and technical requirements.
Technical Analysis: Work closely with development teams to translate business needs into technical specifications, ensuring alignment with project goals.
Java Expertise: Utilize strong knowledge of Java to support development, testing, and troubleshooting processes.
Testing: Perform testing using Java to validate functionality, identify issues, and ensure quality deliverables.
Cloud Technologies: Leverage knowledge of AWS and Azure to support cloud-based solutions and integrations.
Agile Methodologies: Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives.
Stakeholder Management: Act as a liaison between business and technical teams, ensuring clear communication and alignment.
Technical Documentation: Create and maintain detailed documentation, including functional specifications, user stories, and test cases.
SDLC Processes: Support the software development lifecycle (SDLC) by ensuring requirements are met at each stage of development.
Problem-Solving: Analyze and resolve technical and business issues, providing innovative solutions to meet project objectives.
Required Skills:
Java Proficiency: Strong experience in Java for technical analysis, development support, and testing.
Cloud Knowledge: Proficiency in AWS and Azure cloud platforms.
Agile Practices: Familiarity with Agile methodologies and tools.
Testing Skills: Hands-on experience with testing processes, including writing and executing test cases using Java.
SDLC Expertise: Strong understanding of the software development lifecycle and related processes.
Stakeholder Management: Excellent communication and collaboration skills to work effectively with business and technical teams.
Technical Documentation: Ability to create clear and concise documentation for technical and non-technical audiences.
Problem-Solving: Strong analytical and troubleshooting skills to address complex business and technical challenges.
Preferred Skills:
Data Analysis: Experience with SQL or other data analysis tools.
DevOps Knowledge: Familiarity with CI/CD pipelines and DevOps processes.
Messaging Frameworks: Knowledge of Kafka or similar messaging frameworks.
UI/UX Awareness: Basic understanding of user interface and user experience principles.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
IT Applications Analyst
Delta, OH jobs
The IT Applications Analyst is an individual contributor responsible for application implementation, upgrades, administration, support, troubleshooting, maintenance, and some analysis, design, and development. The role also includes database management to meet business needs and may involve application development or database architecture.
Duties and Responsibilities:
· Implement, upgrade, administer, support, and maintain applications, including ERP and CRM systems.
· Perform database administration, support, troubleshooting, and maintenance (e.g., backup, restore, cleanup).
· Administer data warehouse and application databases, including creating/maintaining tables, views, stored procedures, ETL, and mid-level/advanced SQL queries.
· Utilize tools such as Python scripting, DAX, and others.
· Follow standard change and release management processes.
· Communicate effectively with internal/external stakeholders.
· Document issue resolutions for future reference.
· Identify and report trends in applications and database technologies.
· Coordinate with team members and vendors, providing feedback on tasks.
· Collaborate on new technology deployments.
· Travel up to 10%.
Requirements:
Associate degree in Computer Science or related field, or 3+ years of relevant experience.
· Hands-on experience in application implementation, administration, support, and maintenance, including ERP and CRM systems.
· Microsoft SQL database experience: administration, troubleshooting, ETL, and mid-level/advanced querying.
· Experience with data management tools.
SME Product Analyst | Contract W2
Berkeley Heights, NJ jobs
Job Title: SME Product Analyst
with Next Gen Software Solutions LLC
Work Schedule: 5 days a week onsite
Job Description:
Credit Card Domain
15+ year of credit card, payments experience from banking industry
10+ years of experience in end-to-end lifecycle of Credit Card issuer area
Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
Expert in monetary processing, non-monetary processing, Credit Bureau Processing, Reissue, Month end processing,
Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
Experience in regulatory compliance in interest rate, and cardholder data
Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes • Good to have knowledge of BIAN methodology & standards
Soft skill
Collaborate with business stakeholders to understand and document current business processes and automation requirements.
Ability to demonstrate, articulate functional implementation of card development projects
Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
Collaborate with IT teams to translate business requirements into technical specifications.
Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
Provide training and support to end-users and ensure the successful adoption of solutions.
Stay current with industry best practices and emerging automation trends. Behavioural Skills
Good Communication skills
Flexible to rotational shifts, 5 days WFO
Team Player
Ability to work in a changing environment
Strong problem solving and analytical skills
Ability to work independently or within a team
Manage day-to-day challenges and communicate developmental risks with the technical team
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
Shell Scripting Engineer
Cincinnati, OH jobs
US Citizen or Green Card - NO (Sponsorship, C2C, H1B, OPT) - pays $65.00 - $70.00 per hour W-2
Onsite 5 days a week in Cincinnati, OH 45202
CBTS is seeking a highly skilled Unix/Windows Shell Scripting Engineer with expertise in Unix/Linux scripting tools such as BASH, KORN, SED, AWK, or Perl. The ideal candidate will design, develop, and optimize database solutions while automating processes through advanced scripting. This role requires strong problem-solving skills and the ability to work in a fast-paced environment supporting mission-critical applications.
Key Responsibilities
Develop, optimize, and maintain Unix/Linux shell scripts and Perl scripts for automation, monitoring, and system maintenance.
Manage and administer Windows dedicated servers including installation, patching, performance tuning, and troubleshooting.
Create and maintain scripts for batch jobs, file transfers, and log monitoring across heterogeneous environments.
Support production and non-production environments, ensuring uptime, stability, and performance.
Automate repetitive manual tasks using scripting to improve efficiency.
Monitor system health, analyze performance issues, and provide solutions.
Work with development and QA teams for application deployments, debugging, and release management.
Maintain system documentation, scripts repository, and operational runbooks.
Participate in on-call rotation for critical production issues.
Required Skills & Experience
Unix/Linux Shell Scripting: Strong hands-on experience (Bash, Korn, etc.).
Perl Scripting: Ability to write, debug, and enhance automation scripts.
SQL or PL/SQL is a Plus
Windows Administration: Dedicated server setup, user/group management, services, scheduled tasks, registry, and troubleshooting.
Experience with job schedulers (e.g., Autosys, Control-M, Cron, Windows Task Scheduler).
Good understanding of file systems, permissions, networking concepts, and process management.
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
Java Backend Engineer (Only W2 Contract)
Cincinnati, OH jobs
Role: Senior Software Engineer - Back End III
Contract
Key Responsibilities:
Design and develop Spring Boot microservices and RESTful APIs.
Deploy applications using AWS ECS Fargate and/or Kubernetes
Implement event-driven systems using Amazon MSK and RDS (PostgreSQL).
Build Spring Batch jobs and integrate with CloudWatch.
Automate infrastructure with Terraform and secure credentials via Secrets Manager.
Produce technical documentation and manage operational support.
Participate in Agile ceremonies, on-call support and release management.
Must Have Skills
Amazon Web Services (AWS)
Application Dev. Aurora PostgreSQL Expertise in Java, Spring Boot, RESTful APIs, and microservices.
Required Qualifications:
Bachelor's or Master's in Computer Science or related field.
10+ years in enterprise software development; 3+ years in cloud-native architecture.
Expertise in Java, Spring Boot, RESTful APIs, and microservices.
Hands-on experience with AWS ECS, Lambda, RDS (PostgreSQL), DynamoDB, MSK, CloudWatch, Secrets Manager, and Terraform.
Experience with Kafka, CI/CD, and secure cloud deployment.
Strong communication and leadership skills.
Cloud Engineer (Only W2 Contract)
Atlanta, GA jobs
Role: Cloud Engineer
Contract: 1 Year (Possibility for Extension / Conversion? Yes, to both)
Job Responsibilities
Provide technical support of Cloud infrastructure for Global Playout Services.
Provide extensive support of multi-channel playout automation systems, components, and Media workflows, with the ability to quickly execute troubleshooting procedures.
Understanding IP Network and Ethernet connectivity, including TCP/IP, UDP, RTP, VLANs, and multicast protocols.
Monitoring & Control system configuration and support to maintain a stable, reliable on-air product.
Understanding of signal routing control systems to route video/audio and Video-over-IP signals.
Experience working with utilizing Network Management Systems (NMS), SNMP MIBs, OIDs, traps.
Ability to support multiple server types to configure/troubleshoot: Windows/Linux workstation/server applications, operating systems, and hardware components.
Creation and use of standard operating procedures, technical reference documents and drawings.
Work closely with vendors and/or internal departments for optimal hardware/software configuration and support.
Ensure service levels are met by monitoring and updating incident tracking system/s for timely resolution of critical issues.
Must Have Skills / Requirements
Basic IT Networking knowledge
IP Configs, trace route, understanding of computers.
Basic understanding of Cloud
AWS, or similar.
Remote troubleshooting
SSH, Telnet, or RDP experience.
Nice to Have Skills / Preferred Requirements
Intermediate to advanced level Networking, SAN, and/or other relevant training courses a plus
Knowledge of networking, firewalls, routers, Active Directory & load balancers.
Working knowledge of MPEG-4 encoders, MPEG Transport Stream analyzers and satellite transmission equipment
Preferred IT certification ex. CCNA, MCP, CompTIA A+/Network+, AWS Certified Solutions Architect - Associate, VMware Associate or equivalent are also a plus.
Preferred understanding of broadcast automation systems.
Demonstrated knowledge of serial digital broadcast equipment and measurement equipment.
Soft Skills
Ability to work any shift schedule - Work at any time in a 24 X 7 staffed environment including weekends, holidays, evenings, and nights.
Strong organizational skills and proficiency in establishing priorities with multiple projects under tight deadlines.
Ability to work effectively as part of a team or individually with minimal supervision.
Ability to adapt quickly to new or unfamiliar technology and products using documentation and online resources with minimal training.
Ability to perform well in a high-pressure environment and maintain superior customer service demeanor.
Cybersecurity Engineer (W2 Contract Only)
Atlanta, GA jobs
Role: Cybersecurity Engineer III
Contract
Job Responsibilities / Typical Day in the Role
Implement design reviews to evaluate security controls
Identify and communicate opportunities to enhance the security posture of client
Build and / or manage enterprise security platforms effectively
Communicate effectively across all levels of management to articulate client security goals and vision.
Identify and communicate opportunities to enhance the security posture of client
Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)
Communicate effectively across all levels of management to articulate client security goals and vision.
Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises
Plan, design, engineer and implement security-related technologies
Understanding technical security issues, their implications within client business units and able to effectively communicate them to management and other business leaders.
Configure, troubleshoot, and maintain security infrastructure - including software and hardware in cloud environments, as well as on-premises.
Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.
Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals
Research and explore emerging security technologies and determine their appropriate use within the company.
Prepare, document, and create standard operating procedures and protocols.
Crosstrain and mentor other team members as needed
Must Have Skills / Requirements
Implementing advanced cyber security technology in a complex environment
5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.
Scripting experience (using Python, Go, or other equivalent languages)
5+ years of experience.
Hands-on Experience with automation technologies
3+ Years of experience; Terraform, Ansible, CloudFormation, etc.
Linux Experience.
5+ years of experience; Ability to construct and maintain complex network infrastructures.
Technology requirements:
Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.
Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language
Must have 5+ years of scripting experience (using Python or other equivalent languages)
Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)
Nice to Have Skills / Preferred Requirements
Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).
Media/entertainment or distributed global network experience.
Cybersecurity Engineer III(only W2)
Atlanta, GA jobs
Notes:
Open to remote, although not preferred.
Possibility For Extension / Conversion? Yes, conversion if hybrid. No conversion if remote. Always possible for extension.
Must Have Skills / Requirements
1) Implementing advanced cyber security technology in a complex environment
5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.
2) Scripting experience (using Python, Go, or other equivalent languages)
5+ years of experience.
3) Hands-on Experience with automation technologies
3+ Years of experience; Terraform, Ansible, CloudFormation, etc.
4) Linux Experience.
5+ years of experience; Ability to construct and maintain complex network infrastructures.
Technology requirements:
Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.
Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language
Must have 5+ years of scripting experience (using Python or other equivalent languages)
Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)
Nice to Have Skills / Preferred Requirements
1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).
2) Media/entertainment or distributed global network experience.
Soft Skills
1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.
2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices
3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review
Business Analyst
Lutz, FL jobs
Job Title: Business Analyst
Reports To: Finance Controller
We are seeking a detail-oriented and analytical finance professional to join our team as a Business Analyst. Business analysis skills to optimize financial processes, ensure accurate reporting, and support strategic decision-making across the organization. The ideal candidate is proactive, data-driven, and highly skilled in Excel, including VLOOKUPs, with experience in cash flow analysis.
Key Responsibilities:
Conduct detailed cash flow analysis to support strategic planning and liquidity management.
Support accounts payable/receivable
Prepare reconciliations.
Assist with budgeting, forecasting, and variance analysis. Gather, document, and analyze business requirements for financial processes.
Collaborate with cross-functional teams to improve workflow efficiency.
Develop financial dashboards, reporting tools, and KPIs for management.
Perform advanced data analysis using Excel, including VLOOKUPs and pivot tables.
Identify opportunities for automation and process optimization in finance operations.
Lead projects that integrate financial and operational data for strategic insights.
Qualifications:
Bachelor s degree in accounting, Finance, Business Administration, or related field. -requried
3+ years of accounting experience with exposure to business analysis. And Cash Flow Analysis. Required.
Expert Excel skills, including VLOOKUPs and pivot tables- Required
Financial modeling.
Experience with ERP systems (QBO) Required.
Excellent communication and collaboration skills.
Core Competencies:
Financial reporting & compliance
Cash flow analysis & financial modeling
Advanced Excel & data analysis
Strategic thinking & problem-solving
Cross-functional collaboration
Attention to details
Job Type: Full-time
Pay: $85,000 to $100,000 DOE
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
2 years (Required)
Ability to Commute:
Lutz, FL (Required)
Ability to Relocate:
Tampa, FL: Relocate before starting work (Required)
Work Location: In person (NOT A REMOTE POSITION)
Infor SX.e Business Systems Analyst
Rocky Hill, CT jobs
Job DescriptionDescription:
The Infor SX.e Business Systems Analyst will serve as HESCO's subject-matter expert for Infor SX.e, ensuring the system supports efficient and standardized business operations across all departments. This role combines business process knowledge with technical ERP insights to drive continuous improvement and user adoption. The ideal candidate has deep functional knowledge of Infor SX.e and understands how distribution businesses run - from sales orders and purchasing to inventory, pricing, and accounting. They'll act as a bridge between operations and IT, helping optimize system use, improve processes, and ensure data integrity across the enterprise.
Key Responsibilities
Serve as HESCO's Infor SX.e power user, supporting all functional areas including sales, purchasing, inventory management, pricing, accounting, and warehouse operations.
Partner with business leaders to analyze and optimize workflows, driving consistency and efficiency across departments.
Recommend and implement best practices for ERP configuration, data management, and reporting.
Provide level-2 support for ERP issues, coordinating with IT, vendors, and end users as needed.
Maintain user permissions, configurations, and data integrity within SX.e.
Develop and maintain training materials, documentation, and process guides for ERP users.
Lead or participate in user training sessions, ensuring effective adoption of system capabilities.
Collaborate with IT and business teams to support system integrations (CRM, shipping, warehouse management, etc.).
Participate in testing, validation, and rollout of new ERP features, updates, or enhancements.
Support reporting and analytics initiatives, ensuring departments have the information they need to make data-driven decisions.
Requirements:
Qualifications
5+ years of experience working with Infor SX.e in a distribution or manufacturing environment.
Strong understanding of key business processes: order-to-cash, procure-to-pay, inventory control, and pricing structures.
Proven ability to document, communicate, and enforce best practices across business units.
Hands-on experience with ERP configuration, workflow troubleshooting, and user support.
Excellent communication skills - able to translate technical concepts for non-technical users.
Experience creating user training programs, SOPs, and documentation.
Additional experience working with Infor Cloud Suite Distribution (CSD) preferred.
Familiarity with SQL, Power BI, or other reporting tools a plus.
Business Analyst
Chicago, IL jobs
Required Travel :No Travel Managerial - No Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit **************
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
What will your job look like?
Job Duties:
* Responsible for data analysis, mapping, and creating usable datasets to enhance informed business decision-making.
* Collect and analyze complex datasets to identify business trends and generate actionable insights.
* Maintain data mapping documents and collaborate with internal and external resources across an organization including business, enterprise architects, security, web-design, and data governance to define data sources, and design data processes for system compatibility.
* Apply statistical techniques to summarize data, including calculating means, medians, standard deviations, and correlations.
All you need is...
Job Requirements:
* Education & Work Experience: Bachelor's, or foreign equivalent, in Computer Science; Industrial Engineering & Management (IT), Business Administration (IT) or closely related business degree plus five (5) years of progressive, post-bachelor's experience as database analyst and software developer or in a related role.
* Skillsets: 1. Database and Programing Languages: Oracle 18c, SQL, PL/SQL, UNIX Shells, and Java. 2. Software Applications: Oracle HCM R12 and Oracle Financials, Oracle Reports-6i and Version Control & Development: MODSDB, J-Developer, TOAD, XML.
* Travel Requirement: None.
Why you will love this job:
* Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
* Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
* You will have the opportunity to work in multinational environment for the global market leader in its field.
* We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
The base pay for this position ranges from USD $142,210.00 to $163,541.00/year, individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Business Analyst
Albany, NY jobs
This is a 12 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension).
Required Experience:
36 months of experience in business intelligence (BI) development doing data querying, report generation, and BI solution creation.
36 months of experience in data analysis doing data interpretation and data management.
36 months of experience in data visualization doing dashboard and report creation in Power BI
36 months of experience in data communication doing presentation and explanation of data analysis methods and results
24 months of experience in data extraction doing SQL querying and validation
24 months of experience in data modeling doing trend and pattern identification
24 months of experience working on application integration or data integration initiatives
OSP Controls, Business Systems Analyst
Indiana jobs
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The OSP Controls & Governance team is seeking a skilled and motivated Business Systems Analyst (BSA) to support and enhance our Sitetracker environment, the project management platform used across both Outside Plant (OSP) and Inside Plant (ISP) operations. This role acts as the bridge between business needs and technical solutions, ensuring that Sitetracker and its underlying Salesforce platform are optimized to support the complex requirements of large-scale infrastructure projects.
Out BSA will play a key role in analyzing business processes, gathering requirements, and designing solutions that drive efficiency, consistency, and governance. You will work closely with project managers, stakeholders, and technical teams to ensure that system configurations, integrations, and workflows meet operational needs and align with governance standards.
As our Business Systems Analyst, you will directly influence how OSP and ISP projects are planned, managed, and delivered. By aligning Sitetracker functionality with business processes, you will drive efficiency, improve data accuracy, and enable better decision-making across the organization. Your contributions will enhance the reliability and scalability of project delivery, supporting both operational teams and executive leadership.
This position requires both technical expertise and business acumen. Our BSA will operate independently on key initiatives, while also collaborating closely with project managers, governance leaders, and technical teams.
NOTE:
We are open to this position working remotely within the United States
Responsibilities
Partner with stakeholders to gather, analyze, and document business requirements related to project management processes in Sitetracker.
Translate business needs into clear functional specifications and system configurations.
Collaborate with developers, administrators, and project teams to design, test, and implement solutions in Sitetracker/Salesforce.
Maintain system integrity by monitoring data quality, workflows, and integrations, resolving issues proactively.
Support ongoing enhancements by identifying opportunities for process automation, improved reporting, and system optimization.
Act as a subject matter expert on Sitetracker functionality, providing guidance, training, and documentation to end users.
Develop and maintain governance documentation, ensuring compliance with organizational standards.
Partner with OSP and ISP Controls & Governance leadership to prioritize the systems roadmap and ensure alignment with broader strategic initiatives.
Qualifications
Proven experience as a Business Systems Analyst or similar role, with a focus on Salesforce-based platforms.
Hands-on experience in Salesforce configuration, workflows, and reporting (required).
Experience with Sitetracker strongly preferred.
Strong analytical and problem-solving skills, with the ability to translate complex business needs into technical solutions.
Excellent communication skills with the ability to work effectively across business and technical teams.
Familiarity with project management concepts and telecom/infrastructure operations a plus.
Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent practical experience).
Skills
Strong communication and collaboration skills with the ability to own an intended result, and communicate in and across teams
Excellent organizational and multitasking abilities, with strong attention to detail in managing day to day tasks and execution.
Proactive problem-solver who tackles challenges head-on, thrives in ambiguity, and confidently drives progress in uncertain areas with moderate supervision and guidance.
Miscellaneous Requirements
Strong knowledge of MS Office (Excel, Word, etc.) and Google Suite products.
Travel as (Less than 10% estimated) for critical meetings.
Approved to work in the United States.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
Estimated Base Salary Range: $77,100 - $118,600 USD/annually.
#LI-AF1
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyBusiness Analyst, Strategy & Business Modeling
New York, NY jobs
BTS is a consultancy specializing in the people side of strategy. For over three decades weve been designing powerful experiences that have a profound and lasting impact on businesses and their people. We help the worlds leading companies turn strategy into results.
Our next-generation approach combines deep business knowledge with transformational development to help people and their company evolve together. We equip leaders for tomorrow, inspire new ways of thinking, and build critical capabilities through targeted interventions, including working sessions, workshops, offsites, and more.
As a Business Analyst on the Strategy & Business Modeling team, youll work directly with leaders from the worlds leading corporations. Youll learn their strategies and how their businesses work, and youll shape the leadership capabilities of their senior management. A BTS consultant also cultivates the skills of thousands of developing leaders across the globe.
A Strategy & Business Modeler (SBMer) is responsible for designing and building the business simulations and models that are the foundation of many BTS experiences. Our simulation models help leaders at organizations visualize their role in their companys strategy and understand how their decisions impact organizational performance.
The SBMer is a key member of the BTS consultant team that conducts discovery interviews with client stakeholders, co-creates a design with the client to deliver on their objectives, builds the modeling component of the experience, and delivers, facilitates, and presents the end solution to the client. An SBMer brings specialized knowledge to the BTS team by helping to simplify complex business models, highlighting tradeoffs within the clients business model, and bringing strong business and financial expertise to the team.
There are no industry verticals at BTS, and you will have all the variety you want in your clients and work. Youll be staffed on multiple projects at one time, across different industries, and with different internal teams.
We feel that regularly working together in the office is the best situation for career development, so we are not hiring remote employees at this time. However, we have a hybrid work environment where you can work from home a few days a week. As for travel, you will be expected to travel for internal working sessions, client milestone meetings, and client facilitations. You can expect that youll travel around 25-30% of the time, going to different cities to facilitate the incredible experiences youve designed.
What Were Looking For
Curiosity. Resourcefulness. A humble and inclusive spirit. These are core attributes of BTS all-stars.
Strong business and financial acumen and a love for problem solving with a structured approach to scoping solutions to those problems. Modeling and Advanced Excel skills (INDEX/MATCH, Lookups, IF statements) are a must. Experience with programming languages, especially VBA, and openness/curiosity to using AI to enhance work are big pluses. Backgrounds in engineering, finance, science, math, or economics are well-suited. We have team members from all kinds of backgrounds, work experience, and education. We love diversity and variety.
We do have a few requirements. Bachelors degree or equivalent experience is needed, as are strong written and verbal communication skills. Willingness to travel as indicated above.
Lastly, we require eligibility to work in the US permanently without sponsorship.
Salary Information
Annual Salary Range: $75,000 - $90,000
* This range is for Business Analyst and Senior Business Analyst, and Consultant level roles. Starting salary is determined by experience and education/degree level.
#LI-Hybrid
Senior Business Analyst, CoStar Risk Analytics
Boston, MA jobs
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**CoStar Risk Analytics** , located in Boston, MA, works with market participants across the commercial real estate (CRE) lending spectrum. Our solution provides lenders with the ability to better target business, appropriately price loans, make informed approval of credits, actively manage their portfolio with robust stress testing and surveillance measures, assess refinance risk and execute with a disciplined framework. Our clients include both public and private lenders, ranging from commercial banks and financial institutions to pension funds and insurance companies as well as government and rating agencies.
**What We Are Looking For:**
CoStar Risk Analytics is currently looking for is a Business Analyst to join the growing Boston based team. This individual will work together with Product Managers, Software Engineers, User Interface Designers and Web Developers. In this position, you'll have the chance to transform product concepts to features in our cutting-edge risk management solution for lenders.
This position is located in Boston, MA and in office Monday through Friday.
**Responsibilities:**
+ Elicit business needs and product requirements on a regular basis from stakeholders, including senior management team, client support team, sales team, and clients.
+ Communicate business goals and product requirements clearly with technical team.
+ Collaborate with senior management team and technical team leads to form the decisions on project work scope and priorities.
+ Translate business needs into technical requirements with comprehensive documentation of functional specifications, use cases, user stories, and workflows.
+ Work closely with technical team under the agile project management to ensure development process proceeds as expected, identify issues and find optimal solutions.
+ Collaborate with design team to create product UI designs.
+ Collaborate with QA team to create and implement effective test plan and regression testing procedure for product features and bug fixes to ensure adherence to user acceptance and quality standards.
+ Monitor product daily operations to identify and report bugs.
+ Evaluate product performance to identify areas for future enhancements.
+ Analyze product usage to measure the success of product value delivery.
+ Conduct market research on technology innovations in product development to maintain the product competitiveness.
**Basic Qualifications** :
+ Bachelor's degree in business Analytics, Data Science, Finance, Economics, Computer Science, Information Systems, or other related fields from an accredited, not-for-profit University or College
+ 5+ years of experience working with financial or analytic products in related industries such as banking, insurance, investment management, or accounting
+ Aptitude for technology and ability to communicate between the business and technical team
+ Experience in SQL, Python, or .Net development languages
+ A track record of commitment to prior employers
**Preferred Qualifications:**
+ Experience in commercial real estate loan origination
+ Experience in product life-cycle management
+ Experience working in an agile environment
+ Experience in working with Database technologies
+ Experience in working within AWS or Azure Services
+ Strong understanding of API technologies
+ Demonstrated experience in requirements gathering, documentation, and communication
+ Knowledge of data analysis and visualization tools including skills to develop analysis queries and procedures in SQL, SAS, Microsoft Power BI or other business intelligence and analysis software
+ Excellent communication skills, both written and verbal
**What's in it for you? **
When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.
Our benefits package includes (but is not limited to):
+ Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
+ Life, legal, and supplementary insurance
+ Virtual and in person mental health counseling services for individuals and family
+ Commuter and parking benefits
+ 401(K) retirement plan with matching contributions
+ Employee stock purchase plan
+ Paid time off
+ Tuition reimbursement
+ On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
+ Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups
+ Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
This position offers a base salary range of $114,000-$147,000, based on relevant skills and experience and includes a generous benefits plan.
\#LI-NH1
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access *************************** as a result of your disability. You can request reasonable accommodations by calling ************** or by sending an email to ************************** .
Business Systems Analyst
Chicago, IL jobs
Job Description
Job title: Business Systems Analyst
Domain: Banking and Finance
Skills & Experience
Understand business needs
Translate them into technical requirements
Work well with Agile teams
Analyze data and write SQL queries
Create documentation and process flows
Improve systems and processes
Support projects and upgrades
Communicate clearly with all levels
If you are interested, please send your Updated Resume with the following info at the earliest.
Full Legal Name:
Current City, State, Zip:
Interview Availability:
Start availability:
Work Authorization:
Phone No:
Hourly Rate:
Senior Business Analyst
Connecticut jobs
The Doctors Company Specialty Insurance is a leading provider of specialty insurance solutions to the healthcare industry, committed to delivering innovative and tailored services to our clients. We specialize in addressing the unique risks and challenges faced by healthcare organizations through comprehensive insurance solutions. As part of our continued growth and evolution, we are looking for a highly skilled Senior Business Analyst to join our dynamic Business Systems Team. This is an exciting opportunity to contribute to the development and improvement of our business systems, working closely with cross-functional teams to drive process improvements, ensure system effectiveness, and enhance overall business performance.
Job Description:
As a Senior Business Analyst, you will be responsible for analyzing, eliciting, and documenting business requirements to support the successful development and implementation of business systems tailored to the healthcare insurance sector. You will collaborate with key stakeholders, including product leads, technical teams, and end-users, to ensure that solutions meet business needs and align with company goals. The ideal candidate will have a strong background in specialty insurance, specifically for the healthcare industry, with experience in requirement elicitation, Agile methodology for configuration and development activities, quality assurance (QA) testing (including automated testing).
Key Responsibilities:
Work closely with business stakeholders in the specialty insurance space to understand and gather business requirements, processes, and workflows.
Elicit, document, and prioritize clear, actionable business and system requirements for specialty insurance needs.
Develop detailed requirement documents, user stories, use cases, and process flows that serve as the foundation for configuration, development and testing.
Facilitate workshops, meetings, and discussions with business users to ensure requirements are accurately captured and understood.
Support Agile development processes, including sprint planning, backlog grooming, and participation in daily standups.
Collaborate with development teams to ensure that business requirements are translated into effective technical solutions.
Ensure quality assurance (QA) testing is conducted to validate that solutions meet business needs and are free of defects.
Assist in preparing and executing test cases, identifying defects, and working with the team to ensure timely resolution.
Support and participate in automated testing efforts to improve testing efficiency, coverage, and speed (including test scripts for new features and system enhancements)
Conduct impact analysis and recommend improvements to business systems and processes, focusing on the healthcare insurance industry.
Maintain a strong understanding of industry trends, regulations, and best practices in specialty insurance within the healthcare sector.
Qualifications:
Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
Minimum of 5 years of experience as a Business Analyst, with a focus on specialty insurance for the healthcare industry.
Strong experience in requirements elicitation, documentation, and analysis, particularly in complex systems within the specialty insurance space.
Expertise in Agile methodologies and experience working in an Agile environment.
Proven experience in quality assurance testing, including creating and executing test plans, writing test cases, and defect management.
Hands-on experience with automated testing tools is a plus (e.g., Selenium, Tosca, or similar tools)
Excellent communication, facilitation, and interpersonal skills with the ability to interact with business users, developers, and executives.
Ability to think critically, solve problems, and translate business needs into technical requirements.
Natural inquisitive tendencies and a curiosity in understanding business process and system enablement
Ability to document and troubleshoot errors
Self-sufficient in the ability to plan, organize and structure work
Natural ability to work under tight timelines
Attention to detail
Analytical mind and problem-solving aptitude
Insurance Operations background a plus
Proficiency with business analysis tools and software (e.g., JIRA, Microsoft Office Suite, Visio, SharePoint).
Certification in Business Analysis (e.g., CBAP, CCBA) and/or Agile (e.g., CSM, CSPO) is a plus.
GIS Business Analyst-Telecommunications
Iron Mountain, MI jobs
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees' hard work and determination and REWARD results all while having fun!
Our mission is innovating tomorrow's solutions today.
We are seeking a GIS Business Analyst who will utilize geospatial data to enhance network planning, market analysis, and infrastructure deployment. This role involves evaluating coverage areas, customer demographics, and asset locations to support data-driven decision-making and optimize service delivery for clients.
Responsibilities
Apply a strong understanding of utility design and engineering principles to support informed decision-making.
Analyze, interpret, and visualize spatial data related to fiber optic, wireless, and broadband infrastructure.
Design, develop, and maintain geospatial dashboards, maps, and reports to support Strategic planning and operational needs.
Integrate and analyze diverse datasets including Federal Communications Commission (FCC), Broadband Data Collection (BDC), National Telecommunications and Information Administration (NTIA) Fabric, and internal network asset data.
Experience using Power BI and Smallworld GIS.
Advanced knowledge of GIS software, collection tools, and equipment.
Experience with Excel, SQL, and scripting tools (e.g., Python, FME, and Model Builder for automation).
Collaborate cross-functionally with engineering, planning, and sales teams to identify coverage gaps, service opportunities, and market trends.
Build predictive models and conduct site suitability analyses using ESRI GIS tools.
Support broadband grant applications and compliance reporting with accurate and defensible spatial data.
Translate complex spatial analytics into actionable business intelligence for both technical and non-technical stakeholders.
Maintain spatial databases and documentation, ensuring data integrity, consistency, and usability.
Assist with process automation and workflow optimization for data imports, spatial queries, and reporting.
Meeting with Project Designers to review project data and the ability to input that data into ESRI or similar software.
Maintain confidentiality on all data and information relative to customer and sensitive internal reports.
Perform other related duties as assigned by management.
Qualifications
2+ years of experience in a GIS business analysis role; 1+ year in the telecom or utilities sector.
Proficiency in ESRI GIS software: ArcGIS Pro, ArcGIS Online, etc.
Proficient with Microsoft Office and other web-based applications with the ability to learn new software programs.
Proficiency in geospatial analysis and data visualization.
Strong understanding of telecommunications networks, including fiber, wireless, and backbone infrastructure.
Experience with data integration, cleaning, and transformation processes.
Familiarity with key telecom data sources such as FCC Form 477, Broadband Data Collection (BDC), and NTIA Broadband Fabric.
Solid knowledge of telecommunications methodologies, tools, and software.
Business intelligence and reporting expertise.
Strong analytical, critical thinking, and problem-solving skills.
Proven ability to identify and implement process improvements through innovative techniques, technologies, or concepts.
Excellent communication, negotiation, and presentation skills.
Ability to clearly convey insights and collaborate effectively across departments.
Strong interpersonal skills with the ability to work well with diverse teams.
Highly organized with the ability to manage and prioritize multiple projects simultaneously.
Detail-oriented with a consistent ability to meet strict deadlines.
Self-motivated, resourceful, and capable of working independently with minimal supervision.
Demonstrated ability to align with corporate values, understand company vision, and model leadership behaviors.
The ability to work independently with minimal supervision.
Ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.
Shift is full-time Monday - Friday between the hours of 8:00 am - 5:00 pm CST. Must be flexible, and willing and able to work outside normal business hours as necessary.
Additional Information
Must have a valid driver's license and a good driving record.
Approximately 25% overnight travel, as needed, to complete job responsibilities.
Must have flexibility and willingness to work outside of normal business hours as needed.
CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.
Auto-ApplySenior Business Analyst
Coppell, TX jobs
Business Analyst Bravotech a leader in IT staffing and staff augmentation services, seeks an immediate contract to perm role for a preferred client in the Irving, Texas area. As a Sr. Business Analyst in the Global Technology Business Office, you will play a pivotal role in enabling financial transparency, operational efficiency, and value realization across IT. This role is focused on the business of IT supporting strategic decision-making through data-driven insights, financial collaboration, and performance reporting. You will work closely with IT leaders and Finance partners to ensure technology investments are aligned with business outcomes, while helping to operationalize frameworks, tools, and processes that drive accountability and measurable impact.
Key Responsibilities:
Collaborate with Finance to support IT financial planning and analysis (FP&A) activities, including budgeting, forecasting, accruals, and variance analysis.
Partner with IT stakeholders to gather and interpret financial data, ensuring alignment with technology strategy and operational goals.
Support the development of Annual Operating Plans (AOP), business cases, and cost-benefit analyses for IT initiatives, working cross-functionally to ensure completeness and accuracy.
Assist in the creation and maintenance of financial models that support long-term planning, software and infrastructure spend, and investment prioritization.
Monitor IT financial performance against budget and forecast, identifying trends, risks, and opportunities, and collaborating with Finance to recommend corrective actions.
Design and maintain executive dashboards and reports using Power BI, Tableau, and Excel to provide visibility into IT spend, performance metrics, and value delivery.
Ensure data integrity and sustainability across financial systems and reporting platforms, coordinating with Finance and IT data owners.
Support month-end and year-end close activities, ensuring timely and accurate reporting of IT financials in collaboration with Finance teams.
Operationalize Technology Business Management (TBM) practices using tools such as Apptio, including cost modeling, service mapping, and value tracking.
Provide stewardship for IT portfolios, including CapEx/OpEx tracking, cost allocation, and spend categorization aligned with IT services and functions.
Translate financial and operational data into actionable insights for IT leadership, enabling informed decision-making and strategic alignment.
Continuously improve financial and operational processes, identifying automation opportunities and standardizing reporting practices.
Prepare and deliver executive presentations for the CIO and technology VPs, synthesizing financial insights, performance trends, and strategic recommendations.
Systems & Tools:
Financial & Planning Tools: Oracle Hyperion, Apptio, Coupa
Reporting & Analytics: Tableau, Power BI, Excel
IT Operations & Service Management: ServiceNow
ERP & Procurement Systems: Coupa, Oracle
Minimum Qualifications:
Bachelor's degree in Business Administration, Information Technology, Finance, or related field; MBA is a plus.
3+ years of experience in IT financial analysis, planning, and reporting.
Strong proficiency in financial modeling, data visualization, and executive reporting.
Excellent communication skills with the ability to translate financial concepts for technical and non-technical audiences.
Analytical mindset with attention to detail and a proactive approach to problem-solving.
Experience working in dynamic, cross-functional environments.
Preferred Qualifications:
Experience with Technology Business Management (TBM) frameworks and tools (e.g., Apptio).
Familiarity with corporate FP&A principles and IT cost structures.
Proven ability to drive cross-functional collaboration and influence change.
Knowledge of IT budgeting, CapEx vs. OpEx classification, and value realization methodologies.
Professional Skills:
IT Financial Management & Value Realization
Business Case Development & AOP Support
Executive Reporting & Dashboarding
Strategic Communication & Presentation
Data Stewardship & Process Improvement
Cross-Functional Partnership & Enablement
TBM Operationalization & Tool Enablement
Degree
4 days onsite
Must have 2+ years of experience
Excellent Verbal and written communication skills
US Citizen or GC
Senior Test Analyst - OSS/BSS
Bethpage, NY jobs
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality.
Responsibilities
* Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements.
* Translate business needs into clear functional and non-functional specifications.
* Conduct impact analysis of system changes across end-to-end processes
* Develop and maintain comprehensive test strategies, test plans, and test cases.
* Perform functional, regression, integration and Performance testing
* Apply automation frameworks to drive efficiency and repeatability in testing processes.
* Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM).
* Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios
* Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team
* Implement and support automated testing tools and pipelines (CI/CD).
* Identify opportunities to reduce manual effort and accelerate system validation.
* Champion best practices for test-driven development (TDD) and behavior-driven development (BDD).
* Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products
* Provide input into system stability initiatives and process re-engineering
* Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off
Qualifications
* Bachelor's degree in computer science, engineering, information technology or related fields
* Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing
* Minimum 2-4 years of experience in leading test teams and a proven track record
* Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO
* Strong background in quality assurance or testing and validation processes, test planning, test strategizing
* Strong experience conducting functional testing, regression testing, user portal testing and mobility testing
* Experience with broadband technologies such as DOCSIS and FTTH and their network architectures
* Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools
* Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN
* Proven testing tools knowledge for JIRA, Confluence, HP ALM
* Experience in agile/scrum & waterfall methodology of SDLC
* Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable
* Knowledge of scripting or automation tools preferred
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.