Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Manage account relationships, maintain effective communications and ensuring customer requirements are met.
Review and update condition report; approve and audit vehicle repair report.
Walk vehicles to make recommendations for reconditioning to increase vehicle value.
Provide quality service and assist in resolving problems. Respond to customer inquiries relating to vehicles.
Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements.
Work with lot operations for organization of account vehicles.
Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
Actively participate in support of all safety activities aligned with Safety Excellence. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Perform other duties as assigned by management.
Qualifications:
Minimum:
High School Diploma/GED.
Generally, less than 2 years of experience in a related field.
Safe drivers needed; valid driver's license required.
Verbal and written communication skills required.
Knowledge of how to operate PC software applications (i.e., MS Office, Excel, and Outlook).
Preferred:
Previous experience in the auto, logistics, or transportation industry.
Work Environment:
This is an outdoor role, meaning exposure to weather elements is to be expected every day. The candidate chosen for this role will need to dress appropriately for the weather daily.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20-30 hourly Auto-Apply 13d ago
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Agentic AI Automation Business Specialist
Orbcomm 4.4
Sterling, VA jobs
Join Us as an Agentic AI Automation Business Specialist
Join ORBCOMM as an AI Automation Business Specialist and help revolutionize how we operate across every function. This is a unique cross-functional role where you'll discover automation opportunities throughout the organization, partner with stakeholders to understand their workflows, and drive adoption of intelligent AI solutions that streamline processes and deliver measurable business value.
Working at the intersection of technology and business operations, you'll collaborate with teams across ORBCOMM-from engineering and product to operations, customer success, and finance-to identify high-impact automation opportunities. You'll implement solutions using whatever tool is best for the job-code, low-code, or no-code-while focusing on stakeholder engagement, change management, and business outcomes.
Why You'll Love Working Here:
ORBCOMM is a global leader in industrial IoT, managing over a million assets worldwide across transportation, supply chain, heavy equipment, maritime, and natural resources. We're at the forefront of integrating agentic AI to transform our operations-and we need passionate problem-solvers who can see the bigger picture, understand diverse workflows, and implement intelligent automation.
This role offers unparalleled exposure across the entire organization. You'll work directly with stakeholders from every department, gaining deep insight into how a global IoT company operates while building cutting-edge AI solutions that drive real business value
With a flexible hybrid work schedule, you can enjoy the best of both worlds-engaging in-person collaboration at our Sterling, VA office, while also benefiting from the autonomy and comfort of remote work.
What You'll Do:
Workflow Discovery & Analysis:Partner with teams across ORBCOMM to map existing processes, conduct stakeholder interviews,identifyinefficiencies, and uncover high-impact automation opportunities in operations, customer service, engineering, finance, and beyond.
Build Business Cases:Quantify potential impact, build ROI models, and prioritize automation opportunities based on business value and feasibility.
Design AI Agent Solutions:Propose intelligent automation solutionsleveragingagentic AI-systems that can reason, make decisions, and execute multi-step workflows with minimal human intervention.
ImplementSolutions Pragmatically:Build and deploy automation using the right tool for each use case-no-code platforms (Zapier, Make.com) for speed, low-code tools (Power Automate, n8n) for flexibility, or code (Python, APIs) when complexity requires it.
Leverage LLMs & GenAI:Deploy ChatGPT, Claude, Microsoft Copilot, and other AI tools to create intelligent assistants, automate communications, extract insights, and enhance decision-making.
Drive Adoption & Change Management:Work closely with business stakeholders to ensure solutions meet their needs, train users, gather feedback, and drive adoption across the organization.
Collaborate with Technical Teams:Partner with the AI Automation Engineer to translate business requirements into technical specifications and ensure successful implementation of complex solutions.
Measure Business Impact:Track performance metrics,demonstrate ROI, and continuously improve automation solutions to maximize business value and user satisfaction.
Knowledge Sharing:Document processes, create user guides and training materials, and evangelize best practices for agentic AI and automation across the organization.
Who You Are:
You're a business-minded problem-solver who excels at understanding how things work and finding better ways to get things done. If you have:
Bachelor's degree in Business, Operations, Information Systems, Engineering, or related field (0-2 years of experience)
Strong process analysis and workflow design skills
Excellent stakeholder management and communication skills-can explain technical concepts to non-technical audiences and translate business needs into requirements
Tech-savvy with proven ability to learn and adopt new tools and technologies quickly
Experience designing, mapping, or improving workflows (academic projects, internships, or professional experience)
Strong analytical skills-ability to break down complex processes and identify optimization opportunities
Demonstrated initiative and self-learning capability
Detail-oriented with strong organizational and project management skills
Passion for automation, efficiency, and continuous improvement
Leverage AI-enabled tools and automation to support daily tasks and productivity.
Commitment to continuous learning in digital and AI literacy.
Then we want to meet you!
About Us:
At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations, and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at ****************
Ready to Join Us?
We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you're seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.
We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.
At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.
$88k-125k yearly est. Auto-Apply 50d ago
Vehicle Operations Check-In Specialist I (Manheim)
Cox Communications 4.8
Elkridge, MD jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Vehicle Operations Logistics Specialist I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Key Responsibilities:
Input accurate vehicle information into the AS400 computer using a handheld device for each vehicle received at the Auction including:
Vehicle Identification number (VIN)
Stock number
Dealer identification number
Make, model, year, mileage, color, options, etc.
Affix barcode/stock number sticker on each vehicle received.
Associate Tracker device to WO# and install on OBD port or strap 2nd generation tracker around steering wheel.
Place work order numbers and routing labels on vehicles upon entry. Flag "no key" cars.
Direct transporters to proper car drop zone. Report transport damage as needed.
Take digital image of vehicle upon receipt.
Provide proper sale identification windshield code to the person who is driving vehicle through the registration/check-in area.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by manager or supervisor, i.e. assist on sale days driving vehicles through Auction sales lanes, etc.
Qualifications:
High School Diploma or equivalent preferred.
1 - 3 years of auction and/or vehicle registration experience preferred.
Valid driver's license and safe driving record required.
Ability to drive vehicles with standard and automatic transmission.
Basic computer skills required.
Regularly required to stand, walk, reach, talk and hear.
Frequently required to stoop, kneel, crouch, bend, squat and climb.
Ability to lift 1-15 pounds.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
Schedule:
Sunday - Thursday
Sunday - 5:00am - 2:00pm
Monday - Thursday - 11:00am - 8:00pm
Work Environment:
Frequent exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$16.6-24.9 hourly Auto-Apply 13d ago
Operations Specialist
Further 4.3
New York, NY jobs
FURTHER is the leading AI-powered Sales & Marketing platform for senior living and healthcare organizations. Our next-gen suite of AI Agents and automated workflows streamline the buying process for prospects and automate repetitive tasks for sales teams, driving higher conversion rates and increased NOI. Our unique blend of groundbreaking technology and deep industry expertise have made us the most widely adopted AI toolset in the market, used by over 6,500 communities to generate over $2.8 billion.
The Role
We're looking for a mid-level OperationsSpecialist to help own and scale the internal systems and processes that keep Further running smoothly. This is a hands-on role with real ownership across tools, workflows, and compliance-related operations.
You'll quickly take responsibility for key systems (including Jira Service Management, Rippling, and reporting tools), support compliance readiness, and drive process improvements that reduce friction as the business grows. You'll work cross-functionally to ensure operational requests are handled efficiently and systems scale with the company.
At Further, Radical Ownership is one of our core cultural pillars and the way we win together-taking accountability, moving with urgency, and delivering results. This role is ideal for someone with prior operations, systems, or technical support experience who's ready for broader ownership in a fast-growing SaaS environment.
This is a 4 days/week, in-office role at our Pencilworks office in Brooklyn, New York.
What You'll Own
Own and manage Jira Service Management workflows across all functions including ticket intake, prioritization, SLAs, and documentation.
Support and maintain internal systems such as Rippling, Metabase, and Snowflake, ensuring reliability, access accuracy, and scalability.
Independently build and maintain SQL-based reporting to support internal teams and leadership.
Identify, design, and implement process improvements and automations to reduce manual work and operational friction.
Support operational compliance efforts, including SOC 2 readiness, audits, and access control documentation.
Partner cross-functionally with all functions to translate operational needs into clear, scalable solutions.
Create and maintain clear SOPs and documentation for owned systems and workflows.
Communicate progress, risks, and recommendations clearly to stakeholders.
What You'll Bring
3-5+ years of experience in operations, systems, IT operations, technical support, or a related role.
Experience owning internal tools or workflows (not just supporting them).
Working knowledge of SQL and comfort querying data for reporting and analysis.
Familiarity with SaaS tools, access management, and system integrations.
Strong problem-solving skills and comfort operating in ambiguous environments.
Ability to take ownership, prioritize effectively, and follow through independently.
Clear communicator who enjoys partnering cross-functionally and documenting processes.
Bonus Points
Experience with Jira Service Management, Rippling, Metabase, or similar tools.
Exposure to compliance frameworks such as SOC 2, HIPAA, or audit processes.
Experience working in a fast-growing SaaS or startup environment.
Experience with automation, scripting, or systems integrations.
Compensation Band
Our openings span more than one career level. The starting salary for this role is between $95,000 and $110,000 USD. The provided salary depends on many factors, such as location, work experience and transferable skills, business needs and impact, and market demands.
Equal Opportunity Employer
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
FURTHER is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FURTHER considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. FURTHER is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
$95k-110k yearly Auto-Apply 60d+ ago
Account Operations Specialist II (Manheim)
Cox Communications 4.8
Riverside, CA jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $24.09 - $36.11/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
Perform any other duties assigned.
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
OR 5 years' experience in a related field
Safe drivers needed; valid driver's license required
Preferred Qualifications:
Self-starter with ability to work with minimal supervision preferred.
Ability to handle multiple tasks simultaneously.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Excellent verbal and written skills preferred.
Ability to operate vehicles with standard and automatic transmission is preferred
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$24.1-36.1 hourly Auto-Apply 6d ago
Account Operations Outside Specialist II (Manheim)
Cox Communications 4.8
Matteson, IL jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description
Job Responsibilities:
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
Perform any other duties assigned.
Qualifications:
The role consists of 70% outside work and 30% in office administrative.
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Prior experience vehicle reconditioning and or general auto body knowledge required.
Self-starter with ability to work with minimal supervision.
Ability to handle multiple tasks simultaneously.
Team-based interpersonal skills.
Excellent verbal and written skills.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$22.1-33.1 hourly Auto-Apply 13d ago
Account Operations Specialist II (Manheim)
Cox Communications 4.8
Hamilton, OH jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Perform any other duties assigned.
Qualifications:
Minimum:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
OR 5 years' experience in a related field
Safe drivers needed; valid driver's license required.
Preferred:
Prior experience vehicle reconditioning and or general auto body knowledge
Self-starter with ability to work with minimal supervision
Ability to handle multiple tasks simultaneously
Excellent verbal and written skills preferred.
Ability to operate vehicles with standard and automatic transmission is preferred.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$20.1-30.1 hourly Auto-Apply 50d ago
Account Operations Specialist I (Manheim)
Cox Communications 4.8
Conway, AR jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist I
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Key Responsibilities
Manage account relationships, maintain effective communications and ensuring customer requirements are met.
Review and update condition report; approve and audit vehicle repair report.
Walk vehicles to make recommendations for reconditioning to increase vehicle value.
Provide quality service and assist in resolving problems. Respond to customer inquiries relating to vehicles.
Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements.
Work with lot operations for organization of account vehicles.
Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
Actively participate in support of all safety activities aligned with Safety Excellence.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Perform other duties as assigned by management.
Qualifications:
Minimum:
High School Diploma/GED.
Generally, less than 2 years of experience in a related field.
Safe drivers needed; valid driver's license required.
Verbal and written communication skills required.
Knowledge of how to operate PC software applications (i.e., MS Office, Excel, and Outlook).
Strong communication and interpersonal skills.
Detail-oriented with good data entry and analytical abilities.
Problem-solving and organizational skills.
Work Environment:
This is an outdoor role, meaning exposure to weather elements is to be expected every day. The candidate chosen for this role will need to dress appropriately for the weather daily.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.3 hourly Auto-Apply 10d ago
Lot Operations Specialist II
Cox Communications 4.8
Orlando, FL jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees.
Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location.
Communicate schedules and assignments to the crew members.
Manage vans and transport drivers to locations. Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations.
Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites.
Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations.
Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence.
Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned by management.
May be required to work overtime as business needs dictate.
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
Safe driver's needed; valid driver's license required.
Work Environment:
Frequent exposure to outdoor weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 20d ago
Lot Operations Specialist II
Cox Communications 4.8
Orlando, FL jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Troubleshoot GPS technology issues.
Maintain inventory of GPS units and real-time vehicle inventory.
Replace low battery trackers and re-associate unlinked trackers.
Maintain geofenced lot maps and verify accuracy in AS400.
Review GPS tracker location updates for accuracy.
Act as subject matter expert for clients on GPS technology.
Collect and return defective trackers to Cox 2M team.
Serve as central contact for auction departments on inventory matters.
Advise management on tracker ordering needs.
Maintain discrepancy list for inventory trackers.
Perform other duties as assigned.
Minimum Qualifications:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline.
Safe driver's needed; valid driver's license required.
Prior clerical or administrative experience
Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
Ability to sit or stand for prolonged periods of time.
Excellent oral and written communications skills, particularly in a phone, email, SMS or chat context.
Effective time management.
Attention to detail and follow-through.
Demonstrated ability to adapt in a changing environment.
Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment.
Demonstrated experience being a customer-focused, service-oriented professional.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
$14.7-22.1 hourly Auto-Apply 60d+ ago
Part Time Lot Operations Specialist II (Manheim)
Cox Communications 4.8
Indianapolis, IN jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Train new drivers and help them find their place on your tight-knit team.
Coach and monitor all drivers on safety procedures.
Make sure each auction is adequately staffed and assist in communicating schedules and assignments.
Keep an auction day playbook with each Manheim vehicle stock number and lot location, ensuring each vehicle is where it should be when it needs to be.
Collaborate with your lot manager and zone administrators to move vehicles and people to ensure each auction operates like a well-oiled high-performance engine, purring smoothly, safely, and without incident.
Transport drivers, customers, and employees to locations as needed and on schedule.
Perform daily van maintenance, including cleaning, and routine oil changes and upkeep, on vans.
Qualifications:
Minimum:
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
OR 5 years' experience in a related field
Safe driver's needed; valid driver's license required.
Ability to drive automatic and standard transmission vehicles.
Basic mechanical experience (changing flat tires, checking fluids, jump-starting vehicles, etc.).
Preferred:
6 months auction or driving experience.
General knowledge of automotive lot layouts and auction operations.
Knowledge of local roads, hotels, airports, and restaurants as you could potentially shuttle customers around the immediate area of our auction lot.
Physical Requirements:
Able to lift at least 15 lbs.
This is a physically demanding, fast-paced job in a chaotic environment. You'll need to sit, stand, walk, kneel, squat, reach, hear, and talk for extended times.
Ability to work in varying weather conditions, tolerate elevated noise levels and ongoing car exhaust fumes.
Vision: ability to see close, distance, color variations, depth perception, and adjust focus.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$15.1-22.7 hourly Auto-Apply 15d ago
Account Operations Specialist II (Manheim)
Cox Communications 4.8
Dighton, MA jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Account OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 95% outside work.
Job Responsibilities:
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
Proficiency with computer software including Microsoft Office applications and other internal business platforms.
Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders.
Perform any other duties assigned.
Qualifications:
High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field.
Safe drivers needed; valid driver's license required.
Prior experience vehicle reconditioning and or general auto body knowledge required.
Self-starter with ability to work with minimal supervision.
Ability to handle multiple tasks simultaneously.
Team-based interpersonal skills.
Excellent verbal and written skills.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Work Environment:
Exposure to outdoor elements, including extreme heat and cold.
Moderate noise level.
Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$22.1-33.1 hourly Auto-Apply 60d+ ago
Lot Operations Specialist II (Manheim)
Cox Communications 4.8
Bel Air, MD jobs
Company
Cox Automotive - USA
Job Family Group
Vehicle Operations
Job Profile
Lot OperationsSpecialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities
Conduct inspection of support equipment for proper working order
Clearing personal, navigation, and phone setting within unit systems.
Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, plan changes, etc.
Conduct presale walk to ensure vehicles are in assigned lane as scheduled
Identify and address missing vehicles, overflow areas, inoperable vehicles and other issues
Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes
Respond to customer and dealer inquiries and concerns
Coordinate and direct vehicle movement to maintain continuous flow of traffic to the block
Oversee parking sold vehicles and re-parking non-sold vehicles
Report theft, lot damage, or any safety concerns to management
Qualifications
Minimum
High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field
“Safe drivers needed; valid driver's license required.”
Ability to drive vehicles with standard and automatic transmission.
Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)
Preferred
6 months of auction or driving experience preferred.
Knowledge of lot operations/lot layout preferred.
Knowledge of LDM preferred.
Physical Requirements
Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
Ability to stand for prolonged periods of time.
Ability to lift 1-15 pounds.
Must be able to walk long distances.
Work Environment
Constant exposure to outdoor weather conditions. Moderate noise level.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$16.6-24.9 hourly Auto-Apply 13d ago
Sales Operations Specialist I
Comtech Telecommunications Corp 4.3
Chandler, AZ jobs
Title: Sales OperationsSpecialist I Department: Sales North America / 620 FLSA Status: Exempt Level: P1 Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world's most innovative communications solutions. For more information, please visit ****************
We're seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
Purpose:
The Sales OperationsSpecialist I supports the Global Sales Department through a wide range of administrative, operational, and customer-facing responsibilities. This fully on-site role ensures seamless coordination between Sales and internal departments such as Engineering, Manufacturing, Customer Service, and Finance. Responsibilities include quote support, order entry, shipment processing, Salesforce opportunity management, and customer follow-up. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, high-mix manufacturing environment
Responsibilities:
* Sales & Customer Support
* Serve as a liaison between the Sales team and Factory for order entry, order status, and shipping coordination.
* Handle inbound sales lead calls and convert them into opportunities and orders.
* Support Outside Sales with quotation preparation and delivery estimate requests.
* Generate and manage Salesforce opportunities with accurate forecasting and data entry.
* Collaborate with Customer Service to resolve delivery or shipment-related issues.
* Review incoming orders for completeness, accuracy, and configuration compliance.
* Order Management
* Primary responsibility for order entry, sales order acknowledgments, backlog maintenance, and order updates.
* Manage demo, loaner, and mockup inventory to support customer satisfaction and sales campaigns.
* Issue functional acknowledgments and advance shipping notices; update customer portals as needed.
* Shipping & Logistics Support
* Coordinate shipment documentation and activities, including:
* Test data and inspection results
* Export compliance paperwork
* Credit release coordination
* Freight forwarder scheduling
* Document attestation with the Chamber of Commerce
* Maintain and report on the shipment forecast to support factory planning.
* Internal Coordination & Reporting
* Work with Engineering to ensure accurate configuration and specification compatibility.
* Coordinate with Finance on payment status and support internal/external audits.
* Triage and respond to incoming sales and marketing distribution emails.
* Prepare commission forms for the Sales team.
* Generate and distribute weekly sales and operations reports.
* Assist in planning and execution of customer visits and trade shows, in collaboration with Global Marketing.
Requirements:
* U.S. Citizenship (required for access to export-controlled data).
* Excellent organizational skills with the ability to manage competing priorities.
* Strong verbal and written communication skills.
* Proficiency with Microsoft Office tools (Excel, Word, Outlook).
* Experience with CRM and ERP systems (Salesforce, M2K, or similar).
* Comfortable working 100% on-site in a manufacturing and office environment.
* Advanced proficiency in Salesforce and ERP order management tools.
* Familiarity with international shipping procedures and freight coordination.
* Knowledge of ITAR/EAR export regulations.
* Experience in the aerospace, defense, or high-mix manufacturing industries.
Skills:
* Knowledge of ITAR/EAR export regulations.
* Familiarity with international shipping procedures and freight coordination.
* Advanced proficiency in Salesforce and ERP order management tools.
Education
* Bachelor's degree, or associate's degree plus 2 years' experience or high school diploma plus 5+ years of experience in order processing, inside sales, purchasing, or accounting.
Experience:
* Experience in the aerospace, defense, or high-mix manufacturing industries.
Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
$102k-131k yearly est. 44d ago
Sales Operations Specialist I
Comtech Telecommunications 4.3
Chandler, AZ jobs
Job Description
Title: Sales OperationsSpecialist I
Department: Sales North America / 620
FLSA Status: Exempt
Level: P1
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world's most innovative communications solutions. For more information, please visit ****************
We're seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.
Purpose:
The Sales OperationsSpecialist I supports the Global Sales Department through a wide range of administrative, operational, and customer-facing responsibilities. This fully on-site role ensures seamless coordination between Sales and internal departments such as Engineering, Manufacturing, Customer Service, and Finance. Responsibilities include quote support, order entry, shipment processing, Salesforce opportunity management, and customer follow-up. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, high-mix manufacturing environment
Responsibilities:
Sales & Customer Support
Serve as a liaison between the Sales team and Factory for order entry, order status, and shipping coordination.
Handle inbound sales lead calls and convert them into opportunities and orders.
Support Outside Sales with quotation preparation and delivery estimate requests.
Generate and manage Salesforce opportunities with accurate forecasting and data entry.
Collaborate with Customer Service to resolve delivery or shipment-related issues.
Review incoming orders for completeness, accuracy, and configuration compliance.
Order Management
Primary responsibility for order entry, sales order acknowledgments, backlog maintenance, and order updates.
Manage demo, loaner, and mockup inventory to support customer satisfaction and sales campaigns.
Issue functional acknowledgments and advance shipping notices; update customer portals as needed.
Shipping & Logistics Support
Coordinate shipment documentation and activities, including:
Test data and inspection results
Export compliance paperwork
Credit release coordination
Freight forwarder scheduling
Document attestation with the Chamber of Commerce
Maintain and report on the shipment forecast to support factory planning.
Internal Coordination & Reporting
Work with Engineering to ensure accurate configuration and specification compatibility.
Coordinate with Finance on payment status and support internal/external audits.
Triage and respond to incoming sales and marketing distribution emails.
Prepare commission forms for the Sales team.
Generate and distribute weekly sales and operations reports.
Assist in planning and execution of customer visits and trade shows, in collaboration with Global Marketing.
Requirements:
U.S. Citizenship (required for access to export-controlled data).
Excellent organizational skills with the ability to manage competing priorities.
Strong verbal and written communication skills.
Proficiency with Microsoft Office tools (Excel, Word, Outlook).
Experience with CRM and ERP systems (Salesforce, M2K, or similar).
Comfortable working 100% on-site in a manufacturing and office environment.
Advanced proficiency in Salesforce and ERP order management tools.
Familiarity with international shipping procedures and freight coordination.
Knowledge of ITAR/EAR export regulations.
Experience in the aerospace, defense, or high-mix manufacturing industries.
Skills:
Knowledge of ITAR/EAR export regulations.
Familiarity with international shipping procedures and freight coordination.
Advanced proficiency in Salesforce and ERP order management tools.
Education
Bachelor's degree, or associate's degree plus 2 years' experience or high school diploma plus 5+ years of experience in order processing, inside sales, purchasing, or accounting.
Experience:
Experience in the aerospace, defense, or high-mix manufacturing industries.
Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.
$102k-131k yearly est. 26d ago
Senior Sales and Operations Specialist Mobile
Cox Communications 4.8
Hutchinson, KS jobs
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Sr Sales & OperationsSpecialist - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.
Job Description
Not everyone can be a specialist. It takes someone…well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and OperationsSpecialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert.
What You'll Do:
As a Senior Sales & OperationsSpecialist, we'll look to you bring your A-game to the following responsibilities:
You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits
You'll merchandise the store in accordance to planogram and corporate guidelines
You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving
You get to assist with special event execution including marketing support and inventory planning
You will assess escalated wireless issues and provide solutions for technical problems and questions
You get to support post-purchase onboarding, device activation, and content transfers for wireless sales
We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues
You get to work directly with Supply Chain Management for order fulfillment and variance requests
You should remain current with new products and technologies by attending necessary trainings for job functions
You'll assist with guiding accessory performance and sales
You'll make sure our store sales and retention targets are met
You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees
You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty
It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive wage and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources
Who You Are:
Minimum:
High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
Preferred:
Previous experience with store operational duties
Experience selling Wireless/Mobile products highly preferred
Fluency in Spanish, both written and spoken
Leadership experience is ideal
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store to assist with troubleshooting and device activation
Computer literacy with an aptitude for learning communication products, services, and accessories
Ability to lift 25-50 pounds to help manage stock room inventory
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$21.2-31.7 hourly Auto-Apply 2d ago
Business Anlayst
Ips Technology Services 3.8
Troy, MI jobs
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title
: Sr. Business Analyst
Location
: Troy, MI
Duration
: 6 Months
Description
:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
$54k-97k yearly est. 1d ago
Business Anlayst
IPS Technology Services 3.8
Troy, MI jobs
IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer.
Job Description
Title: Sr. Business Analyst
Location: Troy, MI
Duration: 6 Months
Description:
Starting remote during COVID, then Troy, MI
Requirements gathering and analysis / break down of large requests into user stories and/or component parts
System and system integration design based on requirements
Man management of adjunct technical resources, including vendor deliverables
Agile or agile-variant software development methodologies
Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans
Proven strength in interpreting customer business needs and translating them into application and operational requirements.
Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
Strong experience with incident management, leading both on and off-hours ad hoc support teams.
Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus)
Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
Excellent analytical and problem solving skills.
Execute root cause analysis of systems and data issues.
Excellent organizational skills.
Excellent understanding of business process.
Strong ability to think through workflows and the characteristics that make each workflow different.
Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
Proven ability to easily adapt to changes in processes, procedures and priorities.
Proven understanding of web service APIs and XML messaging systems
Additional Information
Local Preferred
$54k-97k yearly est. 60d+ ago
Bilingual Business Specialist II - Spanish (Manheim)
Cox Communications 4.8
Davie, FL jobs
Company
Cox Automotive - USA
Job Family Group
Business Operations
Job Profile
Business Services Specialist II
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
This position provides customer service, clerical assistance to office staff, compiles and maintains records of business transactions and office activities, and handles basic data entry. As a Business Services Specialist II, you will be the first point of contact for our organization, responsible for providing exceptional customer service and efficiently managing incoming inquiries and requests. Your role will be critical in ensuring that visitors, clients, and employees experience a positive and professional interaction when they engage with our company. You will be tasked with quickly assessing the nature of each inquiry and efficiently routing it to the appropriate department or individual, while also handling various administrative tasks to keep the front desk running smoothly.
Job Responsibilities:
Perform sale day administration functions, including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.
Provide quality customer service through fact to face and phone support. Answer questions and provide support.
Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.
Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
Copy data and compile records and reports. Sort and file documents.
Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
Answer phones, convey messages, and run errands. Greet and assist customers.
Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.
Prepare outgoing mail with sufficient postage and ensure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer. Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
Actively participate in support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.
Qualifications:
High School Diploma or equivalent required.
Fluent in Spanish (reading, writing, and comprehension)
Prior clerical or administrative experience required.
Valid Driver's License and safe driving record required.
Good communication and organizational skills required with strong attention to detail.
Basic computer software skills required.
Perform other duties as assigned by management.
Commitment to providing excellent customer service required.
Ability to sit or stand for prolonged periods of time.
Ability to perform repetitive data entry tasks; manual dexterity.
Vision abilities required include close, distance, and depth perception.
YDGCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$18.2-27.3 hourly Auto-Apply 9d ago
Senior Sales and Operations Specialist Mobile
Cox Communications 4.8
Midwest City, OK jobs
Company
Cox Communications, Inc.
Job Family Group
Sales
Job Profile
Sr Sales & OperationsSpecialist - CCI
Management Level
Individual Contributor
Flexible Work Option
No remote option; must work at a specified Cox location
Travel %
No
Work Shift
Day
Compensation
Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00.
Job Description
Not everyone can be a specialist. It takes someone…well, special. Maybe that's you. At Cox Communications, we're searching for a Senior Sales and OperationsSpecialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that's in your wheelhouse. You might be that someone special we're looking for.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We'll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert.
What You'll Do:
As a Senior Sales & OperationsSpecialist, we'll look to you bring your A-game to the following responsibilities:
You'll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits
You'll merchandise the store in accordance to planogram and corporate guidelines
You're also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving
You get to assist with special event execution including marketing support and inventory planning
You will assess escalated wireless issues and provide solutions for technical problems and questions
You get to support post-purchase onboarding, device activation, and content transfers for wireless sales
We'll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues
You get to work directly with Supply Chain Management for order fulfillment and variance requests
You should remain current with new products and technologies by attending necessary trainings for job functions
You'll assist with guiding accessory performance and sales
You'll make sure our store sales and retention targets are met
You'll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees
You'll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty
It's a specialist role, fit for someone with some very special skills. In return, we'll load you up with some special benefits and opportunities. Read on to find out What's In It For You.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive wage and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources
Who You Are:
Minimum:
High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
Preferred:
Previous experience with store operational duties
Experience selling Wireless/Mobile products highly preferred
Fluency in Spanish, both written and spoken
Leadership experience is ideal
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to be mobile within the store to assist with troubleshooting and device activation
Computer literacy with an aptitude for learning communication products, services, and accessories
Ability to lift 25-50 pounds to help manage stock room inventory
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.