Senior Operations Manager jobs at Acxiom

- 696 jobs

Senior Campaign Operations Manager (Remote)
Acxiom 4.7
Senior operations manager job at Acxiom
The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+ years' relevant work experience looking to deliver digital marketing solutions for Acxiom clients. The SRCOM is responsible for the daily operation of his/her account teams, acting as the quarterback to ensure the timely and quality delivery of various digital solutions such as email campaigns, mobile/SMS programs, and custom web pages and preference centers, to name a few. The SRCOM is the primary daily client contact as it pertains to the delivery of digital marketing solutions and manages the timelines and deliverables across internal cross functional teams. Work directly with client contacts on tactical campaign tasks and be responsible for many operational aspects of your accounts. The SRCOM works closely with team members in the Agency/Consultant division of Acxiom to execute on client solutions requirements. The SRCOM will also work directly with the market specific account management team within Acxiom to align and manage client objectives and level of service expectations across other contracted services on the account. *This role can be located almost anywhere in the U.S. **What You Will Do:** + Translate client requirements and execute on digital marketing solutions and campaigns. + Offer marketing advice and suggestions on campaigns to the client. + Ensure that delivery is within internal process and the agreed upon service levels with our clients. + Manage campaign schedules and timelines. + Communicate and escalate workload and staffing issues to Senior Manager. + Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc. + Facilitate recurring status calls with the clients. + Research and escalate technical and platform related issues that impact our ability to deliver services to the client. + Own the scoping and implementation of new client startups. **What You Will Have:** + Bachelor's Degree or equivalent & relevant work experience (primarily in campaign management) & 5+ years of applicable work experience (primarily in campaign management). + Should be familiar with SQL/SAS. + Polished verbal, written communication and presentation skills, with both internal colleagues and external clients. + Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge. Expert level skillset with toolsets (Impact, AW, CM) + Extremely proactive, highly organized, with proven ability to manage multiple tasks. + Proactively provide eMarketing advise/suggestions to client on best practices and efficiencies + Ability to prioritize and focus, with strict attention to detail. + Thorough understanding of and/or interest in digital marketing. + Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint. + Sound knowledge of database structure + Great team player, know when to lead and when to follow. + Demonstrated ability to lead delivery operations teams and manage individual resources + Ability to lead multiple delivery account teams, including very complex requirement accounts + Extended workday hours may be required to complete deliverables + Flexibility for multitasking on many occasions **What Will Set You Apart:** + Knowledge of Cloud computing + Python **\#GD17** **Primary Location City/State:** Homebased - Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (********************************* Follow Us on Twitter Find Us on Facebook (***************************************** Careers Page LinkedIn (*************************************** Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** . *Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$106k-137k yearly est. Easy Apply 7d ago
Senior Campaign Operations Manager (Remote)
Acxiom 4.7
Senior operations manager job at Acxiom
The Sr. Campaign Operations Manager (SRCOM) is for candidates with 5+ years' relevant work experience looking to deliver digital marketing solutions for Acxiom clients. The SRCOM is responsible for the daily operation of his/her account teams, acting as the quarterback to ensure the timely and quality delivery of various digital solutions such as email campaigns, mobile/SMS programs, and custom web pages and preference centers, to name a few. The SRCOM is the primary daily client contact as it pertains to the delivery of digital marketing solutions and manages the timelines and deliverables across internal cross functional teams. Work directly with client contacts on tactical campaign tasks and be responsible for many operational aspects of your accounts. The SRCOM works closely with team members in the Agency/Consultant division of Acxiom to execute on client solutions requirements. The SRCOM will also work directly with the market specific account management team within Acxiom to align and manage client objectives and level of service expectations across other contracted services on the account. *This role can be located almost anywhere in the U.S. **What You Will Do:** + Translate client requirements and execute on digital marketing solutions and campaigns. + Offer marketing advice and suggestions on campaigns to the client. + Ensure that delivery is within internal process and the agreed upon service levels with our clients. + Manage campaign schedules and timelines. + Communicate and escalate workload and staffing issues to Senior Manager. + Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc. + Facilitate recurring status calls with the clients. + Research and escalate technical and platform related issues that impact our ability to deliver services to the client. + Own the scoping and implementation of new client startups. **What You Will Have:** + Bachelor's Degree or equivalent & relevant work experience(primarily in campaign management). + 5+ years of applicable work experience (primarily in campaign management). + Should be familiar with SQL/SAS + Polished verbal, written communication and presentation skills, with both internal colleagues and external clients. + Technically literate and comfortable working with Internet technologies, and desire to build technical knowledge. Expert level skillset with toolsets (Impact, AW, CM) + Extremely proactive, highly organized, with proven ability to manage multiple tasks. + Proactively provide eMarketing advise/suggestions to client on best practices and efficiencies + Ability to prioritize and focus, with strict attention to detail. + Thorough understanding of and/or interest in digital marketing. + Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint. + Sound knowledge of database structure + Great team player, know when to lead and when to follow. + Flexibility for multitasking on many occasions **What Will Set You Apart:** + Knowledge of Cloud computing + Python \#GD17 **Primary Location City/State:** Homebased - Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at **************. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (********************************* Follow Us on Twitter Find Us on Facebook (***************************************** Careers Page LinkedIn (*************************************** Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://****************************************************************************************** . Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ****************** . Attention Mexico Applicants: Please see our Privacy Policy notice here (***************************************************************************************************************************** . *Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: *************** ***************** and ************* are fraudulent. Please do not engage with these sites.
$103k-134k yearly est. Easy Apply 8d ago
Area Manager, Housing Operations
Cedar Point 3.9
Sandusky, OH jobs
Job Status/Type: Full-time, year-round Entry/Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings Responsibilities: Responsibilities: Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates. Directs the opening and closing of all Associate Housing facilities throughout the operating seasons. Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software. Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing. Tracks inventory of furniture and products; ensures Company asset protection policies are followed Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations. Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner. Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities Participates in weekly Housing Supervisor-On-Call program Benefits: 3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Qualifications: Qualifications: Bachelor's Degree in Hospitality, Business Administration, or related field required. Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. 3-5 years related experience in a supervisory role required. Strong problem solving, critical thinking, and analytical skills. Strong verbal, written, and presentation skills. Highly organized, collaborative team player, and detail oriented. Must be at least 18 years of age. Ability to demonstrate proficiency with Microsoft Word and Excel. Ability to utilize Microsoft Access databases. Ability to maintain the highly confidential nature of human resources work. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
$34k-48k yearly est. Auto-Apply 1d ago
Design Operations Program manager
L&T Technology Services 3.6
San Francisco, CA jobs
The design operations specialist supports the operational health and day-to-day efficiency of the client design organization. This role focuses on maintaining the systems, processes, and programs that keep the organization running smoothly including procurement, tooling, and design operations. The ideal candidate is organized, proactive, and systems-minded.
$86k-115k yearly est. 4d ago
Area Manager, Housing Operations
Cedar Point 3.9
Norwalk, OH jobs
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Job Status/Type: Full-time, year-round Entry/Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. The Area Manager, Associate Housing Operations is responsible for the direct oversite of Resident Services, Housekeeping, and Grounds & Facilities Teams including training, development, recruiting, payroll, and budgeting. In addition, the Area Manager, Associate Housing Operations will oversee the campus work-order and maintenance program, Associate Recreation Center, and day-to-day operations of the Campus which includes 2,900 beds across 10 buildings Responsibilities: Responsibilities: * Manages, coordinates, and oversees the hiring, training, and motivation of the Resident Services, Housekeeping, and Grounds & Facilities Teams by coaching and counseling associates. * Directs the opening and closing of all Associate Housing facilities throughout the operating seasons. * Serves as a liaison between peers and the Maintenance division for follow-up on daily work orders and emergency repairs. Ensures the timely completion of all work orders within the campus management software. * Promotes and ensures a high level of cleanliness is maintained in public areas and behind-the-scenes areas of Associate Housing. * Tracks inventory of furniture and products; ensures Company asset protection policies are followed * Serves as a liaison between Human Resources, Safety, Security, and other Divisions/Departments in handling residents who have violated Company policies, federal, state, or provincial laws and regulations. * Responds to complaints by residents, within established parameters and works to resolve complaints in a satisfactory manner. * Evaluates, refines, and recommends department procedures to promote effective and cost-efficient management of all Associate Housing facilities * Participates in weekly Housing Supervisor-On-Call program Benefits: * 3 weeks paid PTO which increases with seniority (6 sick days, 8 paid holidays) * Several medical coverage options to fit your needs best * 401K match * FREE entry to ALL our parks and water parks! Perks: * Complimentary tickets for friends and family * Discounts on food and park merchandise * Full-time and part-time employee events and gatherings Qualifications: Qualifications: * Bachelor's Degree in Hospitality, Business Administration, or related field required. * Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas. * Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. * 3-5 years related experience in a supervisory role required. * Strong problem solving, critical thinking, and analytical skills. * Strong verbal, written, and presentation skills. * Highly organized, collaborative team player, and detail oriented. * Must be at least 18 years of age. * Ability to demonstrate proficiency with Microsoft Word and Excel. * Ability to utilize Microsoft Access databases. xevrcyc * Ability to maintain the highly confidential nature of human resources work. * Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. * Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
$35k-48k yearly est. 1d ago
Retail General Manager - Trainee
Pilot Company 4.0
Joliet, IL jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
$54.3k-80.8k yearly 3d ago
Copy of Retail General Manager - Trainee
Pilot Company 4.0
Tuscaloosa, AL jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
$54.3k-80.8k yearly 17h ago
Retail Associate Manager
T-Mobile 4.5
Ballwin, MO jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities: Customer: • Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. • Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. • Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations. • Effectively manage customer wait time. Keep current on products, services and promotions. Owner: • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. Education and Work Experience: High School Diploma/GED (Required) - 1 year customer service and/or sales experience, retail environment preferred Knowledge, Skills and Abilities: Communication (Required) Leadership (Required) Store Operations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,600 - $96,000, inclusive of target incentives Base Pay Range: $43,200 - $72,000The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
$57.6k-96k yearly 2d ago
Retail Associate Manager
T-Mobile 4.5
Tilton, NH jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities: Customer: • Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. • Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. • Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations. • Effectively manage customer wait time. Keep current on products, services and promotions. Owner: • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. Education and Work Experience: High School Diploma/GED (Required) - 1 year customer service and/or sales experience, retail environment preferred Knowledge, Skills and Abilities: Communication (Required) Leadership (Required) Store Operations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $53,200 - $96,000, inclusive of target incentives Base Pay Range: $39,900 - $72,000The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
$53.2k-96k yearly 13d ago
Director, Customer Success Operations
Orbcomm Inc. 4.4
Sterling, VA jobs
Join Us as the Director, Customer Success Operations! Are you a results-driven leader passionate about process excellence and customer satisfaction? ORBCOMM is seeking a Director, Customer Success Operations, to optimize the systems, processes, and insights that power our global customer success organization. You'll lead initiatives that streamline onboarding, customers interlocks, delight, renewals, and service delivery-enabling teams to deliver consistent, high-quality customer experiences worldwide. Why You'll Love Working Here At ORBCOMM, we connect the world's most remote assets through satellite and IoT technology, empowering customers in transportation, maritime, supply chain, and heavy equipment industries with real-time visibility and insight. As part of our Customer Success leadership team, you'll shape the tools, data, and processes that make our operations more efficient, and customer focused. You'll collaborate with smart, driven teams who value innovation and accountability. While we welcome applicants from across the East Coast region of the U.S., we have a strong preference for talent based near our Sterling, VA and Ottawa, ON hubs. Team members in these regions have the flexibility to work in a hybrid capacity from ORBCOMM's Sterling or Ottawa hubs. What You'll Do Operational Leadership & Strategy * Build and execute the Customer Success operations roadmap aligned with company goals. * Create, maintain, and derive insights from CS metrics generated in Salesforce or through the ORBCOMM data lake * Partner with the Regional CSM leaders to drive efficiency and productivity within their organizations. * Design scalable processes, KPIs, and tools to improve performance and customer outcomes. * Partner with Finance and FP&A on forecasting, resource planning, and performance reporting. Data, Systems, & Insights * Oversee Customer Success platforms (Salesforce, ORBCOMM data lake, etc.) ensuring automation, accuracy, and efficiency. * Develop dashboards to monitor NRR, NPS, CSAT, renewal rates, and coverage. * Turn data into actionable insights that improve customer experience and operational results. Process Optimization & Governance * Standardize onboarding, support, and renewal processes globally. * Drive readiness for new product launches and ensure Customer Success alignment across teams. * Oversee documentation, training, and continuous improvement initiatives. Cross-Functional Partnership * Collaborate with Sales, Business Units, Product and Engineering to prioritize customer feedback and experience enhancements. * Partner with Sales and Marketing on retention, upsell, and customer value initiatives. * Support leadership with data and insights for QBRs and strategic reviews. Team Leadership * Lead and mentor a high-performing Customer Success operations team focused on accountability and growth. * Build a culture of process excellence and proactive problem-solving. Who You Are * Bachelor's degree in Business, Operations, or related field; MBA preferred. * 10+ years in Customer Success, or Operations; 3+ years in leadership. * Proven success building scalable Customer Success operations in SaaS, IoT, or tech environments. * Strong command of Customer Success metrics, data analytics, and lifecycle management. * Proficiency in Salesforce, PowerBI, or similar tools. * Excellent communication, stakeholder management, and change leadership skills. * Experience working in a matrixed global organization. * Leverage AI-enabled tools and automation to support daily tasks and productivity. * Commitment to continuous learning in digital and AI literacy. Then we want to meet you! About Us: At ORBCOMM, we're pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at **************** Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you're seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.
$133k-168k yearly est. 56d ago
Manager, Customer Operations
Mobile Communications America Inc. 4.4
Timonium, MD jobs
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Operations Manager to support our fast-growing Voice division within the Mid-Atlantic region. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. WHAT YOU WILL BE DOING: Lead and develop team members across multiple locations. Drive continuous improvements and process optimization. Manage KPIs and operational reporting. Oversee daily operations to ensure efficiency and effectiveness. Collaborate cross-functionally (Sales, Service, Finance). Oversee the efficient use of resources. Identify opportunities, enhance customer service, improve and maintain processes. Collaborate with other Operations Managers. Perform other duties as assigned. WHAT YOU WILL BRING TO THE TEAM: 5+ years of proven leadership in operational and project management. Business Degree preferred but not required. Telecommunications or related industry background, preferred. Technical or software skills in Ormandy and Tableau preferred. Excellent communication, presentation, and teamwork skills. High level of organization and attention to detail. Flexible with work direction. Excellent change management skills. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires some indoor and outdoor work. Indoor work requires long hours of sitting, standing, or walking. Outdoor conditions can vary (e.g., heat/cold, wet/humid, and dry/arid conditions), and working conditions are typical of a construction environment. TRAVEL REQUIREMENTS: This is a remote position, but the individual must be willing to travel as needed to support the company initiatives, customer needs, and the Mid-Atlantic Operations team. An individual who resides in Maryland or Virginia is preferred. DIRECT REPORTS: Yes, will have direct reports. WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-KR1 #LI-Remote
$108k-139k yearly est. Auto-Apply 60d+ ago
Head of Operations/VP of Operations
Airgain Inc. 3.9
San Diego, CA jobs
About Company: Airgain simplifies wireless connectivity across a diverse set of devices and markets, from solving complex connectivity issues to speeding time to market to enhancing wireless signals. Our products are offered in three distinct sub-brands: Airgain Embedded, Airgain Integrated and Airgain Antenna+. Our mission is to connect the world through optimized integrated wireless solutions. Airgain's expertise in custom cellular and antenna system design pairs with our focus on high-growth technologies and our dedication to simplify the growing complexity of wireless. With a broad portfolio of products across the value chain, from embedded components to fully integrated products, we are equipped to solve critical connectivity needs in both the design process and the operating environment across the enterprise, automotive, and consumer markets. Airgain is headquartered in San Diego, California, and maintains design and test centers in the U.S., U.K., and China. At Airgain, We Simplify Wireless is not only our tagline, but our creed and passion. A fast-moving technology company, Airgain sets the very pulse of the wireless connectivity industry, giving our unwavering focus on bringing innovative solutions to market, providing new pathways, insights and products that solve complex RF engineering problems. Our team is comprised of the industrys most talented, driven, experienced and entrepreneurial innovators and leaders in wireless connectivity. And if that is something that resonates, well then we would love an opportunity to speak with you. About Role: Airgain, Inc. is a publicly traded leader in wireless systems, evolving from its roots in antenna components to a fully integrated systems company delivering connectivity solutions to global customers. To support this transformation and next stage of growth, we are seeking a strategic, innovative, and agile Vice President of Operations to lead its fabless global operations. This role will oversee the entire operational value chainsupply chain, quality assurance and control, contract manufacturing, regulatory and compliance, logistics, fulfillment and demand management, inventory, and operational strategyensuring high quality, on-time delivery, scalability, efficiency, and resilience as the company expands its systems portfolio. The Head of/VP of Operations will be a key architect in building an agile operations platform that supports rapid product introductions, gross margin expansion, and global competitiveness in a dynamic market. The successful candidate will bring deep, high quality and lean focused operational expertise, experience in leading global supply chains, manufacturing relocations, and the ability to scale and align operations with the expectations of a public company and evolving systems business model. Why This Role is Critical Airgain is at an inflection point, moving from component provider to a complete wireless systems innovator. This transition demands a modern operations leader who can: Drive internal and external (CM) agility to support rapid production part approval process cycles and time-to-market. Position all products in manufacturing for a seamless and rapid CM relocation Navigate the complexities of a public company environment, investor expectations. Collaborate with engineering, product, and finance teams to enable efficient and effective systems-level integration at scale. This is a rare opportunity to combine hands-on leadership with strategic influence in a growing systems company backed by global customers and market demand. Essential Function: Strategic Operations Leadership: Define and execute a global operations strategy aligned with Airgains transformation into a systems company. Supply Chain, Logistics, & Manufacturing: Lead supply chain and logistics, contract manufacturing, and vendor management (primarily in Asia) with a focus on cost, high quality, on-time customer delivery, scalability, and resilience. Operational Agility: Build scalable, repeatable and reproducible, flexible processes and systems to support new product introductions, rapid iteration, high quality, and evolving customer requirements. Gross Margin & Cost Optimization: Drive initiatives in cost reduction, yield improvement, efficiency gains, and end-to-end value chain management, while maintaining at all times Airgains focus on high quality. Systems & Technology Enablement: Implement and optimize ERP, product life cycle management, change management process flows, data analytics, and operational KPIs to improve decision-making, forecasting, and sales inventory and operations planning. Cross-Functional Partnership: Collaborate with engineering, product, and finance to ensure CM production readiness requirements for systems-level solutions. Governance & Compliance: Ensure compliance with public company reporting standards, regional and product requirements, SOX requirements, and ESG-related operational reporting. Team Leadership: Lead and develop a global operations team (U.S. and Asia), fostering a culture of accountability, high quality, customer focus and responsiveness, continuous improvement, and innovation. Requirements/Qualifications: 12+ years progressive experience in operations, quality management, lean manufacturing, sales inventory and operations planning, or supply chain management, including 5+ years in senior leadership. Proven track record leading global contract manufacturing (including manufacturing relocations) operations (Asia focus). Demonstrated success scaling operations for systems or hardware companies, ideally in wireless, telecom, or adjacent sectors. Experience driving gross margin improvement, COGS lean optimization, and operational scalability. Skilled in vendor negotiations, partnership management, and supplier accountability. Strong understanding of ERP systems, lean manufacturing, and operational analytics. Experience working in a public company environment, including governance, compliance, and investor-facing expectations. Exceptional leader who builds and leads a high-performing team, fostering a culture of collaboration, accountability and innovation while preserving entrepreneurial spirit and instilling structure, process, and scalability. Critical and analytical thinker who uses data-driven analysis to guide decisions and build organizational discipline. Skilled, authentic communicator and relationship builder; earns trust with internal teams, customers, and partners. Strong executive presence and ability to model and coach a high-performance culture. Growth mindset, comfortable being the face of change internally and externally. Able to travel as necessary (~10-20% time). Strong MS office/Google suite experience. Preferred Qualifications Background in wireless systems, telecommunications, or hardware solutions. Experience in small to mid-sized growth companies transitioning to scale. Exposure to systems-level integration, where hardware, software, and connectivity converge. Familiarity with agile product development cycles and their impact on operations strategy. Benefits available to Regular Full Time Employees: Medical/Dental/Vision 401K Match ESPP Life & Disability Insurance Vacation and Sick Leave Flexible hours Compensation: The US base salary range for this full-time position is $170,000-$220,000 + target annual bonus. Our salary ranges are determined by a number of factors, including but not limited to the role, location, job-related skills, relevant education, experience and training. The range displayed on each job posting reflects the target range for new hire base salary for the position across all US locations and varies by the location of the position. Our Talent team member can share more about our salary ranges and other benefits of working at name of company, which are not included in the posted base salary range. Compensation details: 170000-220000 Yearly Salary PI78940acb74c8-31181-38637618
$170k-220k yearly 8d ago
Travel Center General Manager
Pilot Company 4.0
Peculiar, MO jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
$54.3k-80.8k yearly 12d ago
Retail General Manager
Pilot Company 4.0
Northfield, MN jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $54,300.00 - $80,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
$54.3k-80.8k yearly 12d ago
Director WorkPlace & Corporate Global Real Estate
Lumentum Holdings 4.5
San Jose, CA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! As Lumentum's Director WorkPlace & Corporate Global Real Estate, you will: Work closely with the company leadership to support all activities related to the global real estate site selection and due diligence process for property acquisitions and dispositions. Lead global real estate and facilities to develop and implement corporate real estate and workplace strategies and programs that support growth, multi-site, global organization. Develop a thoughtful and comprehensive workplace, lease and space planning strategy based on short and long-term business needs, aligned with Lumentum culture that promotes a productive, collaborative and cost-effective environment for our employees across the globe. Oversee the negotiation and management of all global and domestic facilities leases. Ensure effective communication and customer service, keeping team members, senior leadership, Lumentum employees, and external agencies well informed of project status and impact to their operations. Support of San Jose sites building property management services including preventative and predictive maintenance and operation of technical building systems including elevators, HVAC equipment, electrical equipment and critical environments, general building maintenance and operations of the buildings, grounds maintenance and landscaping, operational services such as janitorial services, recycling & waste management, employee hospitality services including café and food services. Work with our EHS and security teams to insure a safe working environment for employees, customers, contractors and visitors. Manage tenant improvements and building modifications, renovations and equipment installations or relocations, and the expansions and retrofits of facilities as needed. Manage contracted outsourced service providers providing facilities maintenance and operational service support for the real estate portfolio. Manage Lumentum owned global properties that are leased out to third parties. This includes tenant relations, and all necessary property management services. Create and manage annual capital and expense budgets for the San Jose sites including cash flow of capital spend and forecasting for all capital projects. Provide global real estate and facilities feasibility studies and analysis based on total cost of ownership, including ROI, NPV, Cash & P/L analysis. Analyze, evaluate, and make recommendations to senior management regarding real estate strategies and facility tactics, initiatives, programs, department goals, and objectives. Manage monthly and quarterly P/L for the San Jose sites portfolio, including budget forecasting, actual cost accounting, variance to budget analysis, accruals, and reconciliations. Report monthly and quarterly department activities including performance to SLA's, KPI's, metrics and measures, goals and objectives, and tactics. Manage of all corporate-level operational programs that support the office functions. Required Skills and Experience: At least 10-12 years working in global real estate & facilities, preferably in a fast-paced, high-tech company. Minimum 5 years of international experience and managing/leading a team of individuals. Exceptional judgment and strong interpersonal skills to be comfortable, effective and persuasive in dealing with employees, senior management and the board of directors. Excellent communication and negotiation skills, including the ability to influence and partner with key stakeholders across the organization, and a track record of implementing organizational change by fostering collaboration and consensus building. A keen eye for detail in the day-to-day management of workspaces while having a strategic mindset with long-term Lumentum objectives. Experience in managing the facilities support and building operations in critical high production manufacturing environments. Ability to develop and foster and grow positive relationships with in-house resources, business groups, stakeholders, operations personnel, and senior management. Ability to develop and foster and grow positive relationships with external resources, such as consultants, outsourced business partners, regulators, and municipalities. First-hand experience working with and directing various professionals, such as attorneys, architects, landlords, general contractors, sub-contractors, material suppliers, and operational service providers and consultants. Excellent team leadership and oral, written, and communication skills. Strong analytical skills with the ability to research, develop, and justify proposed business cases for executive management review. Results-oriented and comfortable with a management by objectives style of management. Self-motivated and directed with excellent interpersonal skills. Excellent decision-making, problem-solving, and problem resolution/negotiation skills. Reliable, analytical, conscientious, and organized. Flexible attitude and able to work with ambiguous situations and a very dynamic work environment. Strong people/customer relationship skills. Process-oriented and able to apply continuous quality improvement processes to all aspects of work. Experience managing capital and expense budgets and forecasts from inception through monthly, quarterly, and year-end financial close periods. Ability to travel as needed. Required Education and Training: Minimum B.A./B.S. degree Master's degree, MBA preferred. Masters in Corporate Real Estate. Strong familiarity and experience with the application and use of CAFM software, Microsoft Project Software, Excel Spreadsheets, time management scheduling software, Workday H.R. Software, and financial analysis tools. Experience working in High Technology environment Pay Range: P90-USA-1 :$164,650.00 - $235,200.00 Disclaimer: Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.
$164.7k-235.2k yearly Auto-Apply 52d ago
Director WorkPlace & Corporate Global Real Estate
Lumentum Inc. 4.5
San Jose, CA jobs
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! As Lumentum's Director WorkPlace & Corporate Global Real Estate, you will: * Work closely with the company leadership to support all activities related to the global real estate site selection and due diligence process for property acquisitions and dispositions. * Lead global real estate and facilities to develop and implement corporate real estate and workplace strategies and programs that support growth, multi-site, global organization. * Develop a thoughtful and comprehensive workplace, lease and space planning strategy based on short and long-term business needs, aligned with Lumentum culture that promotes a productive, collaborative and cost-effective environment for our employees across the globe. * Oversee the negotiation and management of all global and domestic facilities leases. * Ensure effective communication and customer service, keeping team members, senior leadership, Lumentum employees, and external agencies well informed of project status and impact to their operations. * Support of San Jose sites building property management services including preventative and predictive maintenance and operation of technical building systems including elevators, HVAC equipment, electrical equipment and critical environments, general building maintenance and operations of the buildings, grounds maintenance and landscaping, operational services such as janitorial services, recycling & waste management, employee hospitality services including café and food services. * Work with our EHS and security teams to insure a safe working environment for employees, customers, contractors and visitors. * Manage tenant improvements and building modifications, renovations and equipment installations or relocations, and the expansions and retrofits of facilities as needed. * Manage contracted outsourced service providers providing facilities maintenance and operational service support for the real estate portfolio. * Manage Lumentum owned global properties that are leased out to third parties. This includes tenant relations, and all necessary property management services. * Create and manage annual capital and expense budgets for the San Jose sites including cash flow of capital spend and forecasting for all capital projects. * Provide global real estate and facilities feasibility studies and analysis based on total cost of ownership, including ROI, NPV, Cash & P/L analysis. * Analyze, evaluate, and make recommendations to senior management regarding real estate strategies and facility tactics, initiatives, programs, department goals, and objectives. * Manage monthly and quarterly P/L for the San Jose sites portfolio, including budget forecasting, actual cost accounting, variance to budget analysis, accruals, and reconciliations. * Report monthly and quarterly department activities including performance to SLA's, KPI's, metrics and measures, goals and objectives, and tactics. * Manage of all corporate-level operational programs that support the office functions. Required Skills and Experience: * At least 10-12 years working in global real estate & facilities, preferably in a fast-paced, high-tech company. Minimum 5 years of international experience and managing/leading a team of individuals. * Exceptional judgment and strong interpersonal skills to be comfortable, effective and persuasive in dealing with employees, senior management and the board of directors. * Excellent communication and negotiation skills, including the ability to influence and partner with key stakeholders across the organization, and a track record of implementing organizational change by fostering collaboration and consensus building. * A keen eye for detail in the day-to-day management of workspaces while having a strategic mindset with long-term Lumentum objectives. * Experience in managing the facilities support and building operations in critical high production manufacturing environments. * Ability to develop and foster and grow positive relationships with in-house resources, business groups, stakeholders, operations personnel, and senior management. * Ability to develop and foster and grow positive relationships with external resources, such as consultants, outsourced business partners, regulators, and municipalities. * First-hand experience working with and directing various professionals, such as attorneys, architects, landlords, general contractors, sub-contractors, material suppliers, and operational service providers and consultants. * Excellent team leadership and oral, written, and communication skills. * Strong analytical skills with the ability to research, develop, and justify proposed business cases for executive management review. * Results-oriented and comfortable with a management by objectives style of management. * Self-motivated and directed with excellent interpersonal skills. * Excellent decision-making, problem-solving, and problem resolution/negotiation skills. * Reliable, analytical, conscientious, and organized. * Flexible attitude and able to work with ambiguous situations and a very dynamic work environment. Strong people/customer relationship skills. * Process-oriented and able to apply continuous quality improvement processes to all aspects of work. Experience managing capital and expense budgets and forecasts from inception through monthly, quarterly, and year-end financial close periods. * Ability to travel as needed. Required Education and Training: * Minimum B.A./B.S. degree * Master's degree, MBA preferred. Masters in Corporate Real Estate. * Strong familiarity and experience with the application and use of CAFM software, Microsoft Project Software, Excel Spreadsheets, time management scheduling software, Workday H.R. Software, and financial analysis tools. * Experience working in High Technology environment Pay Range: P90-USA-1 :$164,650.00 - $235,200.00 Disclaimer: Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.
$164.7k-235.2k yearly Auto-Apply 52d ago
Director of Operations
Hesco 3.5
Rocky Hill, CT jobs
Are you a strategic, hands-on leader who thrives on turning operational complexity into streamlined performance? HESCO is looking for a Director of Operations to drive innovation, accountability, and efficiency across our warehouse, distribution, purchasing, and account support teams. This is your opportunity to join a high-impact leadership team, shape company-wide systems, and help transform operational data into measurable results that fuel growth, customer satisfaction, and profitability. What You'll Do Provide strategic oversight of all operational departments, including warehouse, logistics, purchasing, and inventory management. Develop and execute operational strategies that support the company's financial goals, growth targets, and customer service objectives. Establish and monitor KPIs for cost control, efficiency, and on-time delivery. Lead process improvements across ERP systems (Infor SX.e / CloudSuite), warehouse workflows, and supplier management. Collaborate with executive leadership to forecast needs, plan budgets, and implement continuous improvement initiatives. Oversee supplier relationships, negotiate contracts, and drive purchasing optimization and rebate programs. Lead, mentor, and develop department managers and supervisors to foster high-performing, cross-functional teams. Champion operational excellence, safety, and collaboration across the organization. Requirements Who You Are A strategic leader with 10+ years of experience in industrial or distribution operations, including 5+ years in senior leadership. Bachelor's degree in Business, Operations, or Supply Chain Management (or related field). Experienced in warehouse management, purchasing, and process optimization with measurable results in efficiency and cost control. Skilled in ERP systems (Infor SX.e or CloudSuite preferred) and data-driven decision-making. A collaborative, results-oriented professional with excellent communication and leadership skills. Success in this Role Will Be Measured By: On-time order fulfillment and delivery rates. Inventory accuracy, turnover, and cost control. Supplier performance and rebate realization. Operational efficiency improvements. Employee engagement and team performance. Why HESCO Join a company that values innovation, accountability, and teamwork. At HESCO, you'll have the opportunity to influence strategy, lead a talented team, and make a lasting impact on the company's operational success.
$99k-166k yearly est. 27d ago
Director, Staff Operations / PMO
Rise Broadband 3.9
Roanoke, TX jobs
Job Description is filled The Director of Staff Operations / PMO is a critical execution and coordination role supporting the CEO and ELT. This individual ensures operational discipline, project continuity, and flawless coordination across executive priorities. This is not a strategy or consulting role-it is a high-accountability, operational execution position ideal for someone who thrives on structure, precision, and results. The successful candidate is a Type A operator-highly organized, detail-oriented, and proactive-who enjoys being the backbone of the leadership office, ensuring that commitments, deliverables, and communications move smoothly across teams. This is a get-it-done role at the heart of the executive office-perfect for someone who loves structure, thrives on making others successful, and measures achievement by order, efficiency, and outcomes. Essential Duties/Responsibilities Executive Coordination & Governance Serve as the operational hub for the CEO and ELT, managing workflows, action items, and cross-functional priorities. Maintain and update the ELT and Board calendars, ensuring materials, logistics, and pre-reads are organized and distributed in advance. Ensure seamless ELT and Board meeting logistics-agenda design, materials, minutes, and follow-up tracking. Maintain confidentiality and discretion in handling sensitive information. Project & Deliverable Tracking Build and maintain a comprehensive project tracker across all ELT functions-ensuring accountability, ownership, and visibility of key initiatives. Facilitate weekly ELT action reviews, summarizing progress, dependencies, and upcoming deliverables. Proactively identify risks to deadlines or deliverables and escalate early with recommended mitigation steps. Presentation & Reporting Develop and refine Board and Executive presentations-highly proficient in PowerPoint with an eye for clarity and professionalism. Compile, analyze, and present operational and project metrics using Excel (including pivot tables, charts, and data summaries). Manage recurring executive dashboards and status updates. Operational Efficiency & Process Improvement Drive consistency in how ELT projects are scoped, tracked, and reported. Leverage technology tools (e.g., Power BI, SharePoint, etc.) to automate tracking, reporting, and communication. Recommend best practices to streamline workflows and improve collaboration across executive functions. Other duties as assigned Job Qualifications Required Bachelor's degree in Business Administration, Operations, or related field. 7+ years of experience in executive operations, PMO, or administrative leadership supporting C-level executives. Advanced PowerPoint and Excel skills (required). Proven track record managing executive-level projects, board materials, and confidential information. Exceptional organizational and time management skills; thrives under pressure and against deadlines. Strong written and verbal communication skills. Tech-savvy; comfortable adopting and improving digital workflows. Preferred Experience in a PE-backed or fast-growth environment. Familiarity with Smartsheet, Asana, or similar project management tools. Prior experience supporting a CEO or executive office. Attributes for Success Detail-oriented and process-driven: anticipates needs before others do. Highly reliable: delivers consistently with minimal supervision. Service-minded: takes pride in supporting leaders and enabling their success. Calm and unflappable: manages competing priorities with grace. Low ego, high accountability; prefers results over visibility. Please feel free to review our Benefits at the following link: *****************************************************
$64k-116k yearly est. 22d ago
Director Operations
Neovia 4.1
Greenwood, IN jobs
The Director of Operations is responsible for managing the overall performance and profitability of multiple Transportation, Flow Through or Warehouse facilities. The Director of Operations leads and manages all activities related to the functioning of the service centers in order to meet or exceed customer expectations and to achieve facility and company goals for operating revenue, growth, sales, and service for the service area. In addition, the Operations Director establishes and maintains an effective relationship with their staff, customer contacts and internal support groups. Manages to key internal and client facing metrics and defines strategies for continuous improvement. Multiple Logistics Site Managers report to this position. JOB RESPONSIBILITIES Oversee all aspects of multiple sites for operations, administration, financial and customer service within the facility Ensure maximum return on revenue through effective operational planning and business development Overall responsibility for financial management, P&L results and management results to achieve operating income plan Owns the overall performance of the NOS results for the respective site Acts as key point of contact for multiple customers, working through service and KPI targets, contractual issues and/or renewal, pricing and scope adjustments Responsible for increasing the customer presence within Neovia Ensure compliance with all federal, state, or local regulatory agencies. (i.e. OSHA, DOT) Direct as needed the recruitment and/or contract personnel to meet the requirements of current and projected business within the facilities Weekly performance reporting, review of facility financials, and various audit compliance for internal/external customers Support sales and business development and has the ability to develop an effective plan, integrate and handle existing and new business, as needed QUALIFICATIONS Function as liaison between corporate groups and facility personnel, ensure a clean, properly organized, safe, and healthy environment for all personnel, including all facilities and equipment in a good state of repair Bachelor degree in Supply Chain, Transportation & Logistics or related degree and /or equivalent experience 5 years' experience in warehousing (operations, sales, or combination) Proven track record in leading/managing distribution operations Knowledge of state, federal and international applicable laws and regulations (Federal Maritime Commissions, Interstate Commerce Commission, U.S. Customs, environmental, import/export, maritime, human resources) Demonstrated strong leadership, business planning, financial analysis, negotiation and customer satisfaction skills Demonstrated knowledge of effective organization and project management skills Ability to work effectively in a business environment characterized by complexity, ambiguity and rapid change Excellent interpersonal, communication, change management and presentation skills (written and verbal) Demonstrated ability to effectively resolve customer complaints and problems and restore or maintain business Adherence to the Company's Core Values and ability to execute our Value Promise Additional Qualifications: Master's degree in Supply Chain Management, Business or related area with major or emphasis in transportation or logistics. 5+ years of supervisory experience. Ideally have 3PL Pre-Sales support experience. 7 years or more of logistics experience Ability to travel PHYSICAL REQUIREMENTS Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds. ADDITIONAL INFO
$64k-114k yearly est. 60d+ ago
Director, Staff Operations / PMO
Rise Broadband 3.9
Westlake, TX jobs
is filled The Director of Staff Operations / PMO is a critical execution and coordination role supporting the CEO and ELT. This individual ensures operational discipline, project continuity, and flawless coordination across executive priorities. This is not a strategy or consulting role-it is a high-accountability, operational execution position ideal for someone who thrives on structure, precision, and results. The successful candidate is a Type A operator-highly organized, detail-oriented, and proactive-who enjoys being the backbone of the leadership office, ensuring that commitments, deliverables, and communications move smoothly across teams. This is a get-it-done role at the heart of the executive office-perfect for someone who loves structure, thrives on making others successful, and measures achievement by order, efficiency, and outcomes. Essential Duties/Responsibilities Executive Coordination & Governance * Serve as the operational hub for the CEO and ELT, managing workflows, action items, and cross-functional priorities. * Maintain and update the ELT and Board calendars, ensuring materials, logistics, and pre-reads are organized and distributed in advance. * Ensure seamless ELT and Board meeting logistics-agenda design, materials, minutes, and follow-up tracking. * Maintain confidentiality and discretion in handling sensitive information. Project & Deliverable Tracking * Build and maintain a comprehensive project tracker across all ELT functions-ensuring accountability, ownership, and visibility of key initiatives. * Facilitate weekly ELT action reviews, summarizing progress, dependencies, and upcoming deliverables. * Proactively identify risks to deadlines or deliverables and escalate early with recommended mitigation steps. Presentation & Reporting * Develop and refine Board and Executive presentations-highly proficient in PowerPoint with an eye for clarity and professionalism. * Compile, analyze, and present operational and project metrics using Excel (including pivot tables, charts, and data summaries). * Manage recurring executive dashboards and status updates. Operational Efficiency & Process Improvement * Drive consistency in how ELT projects are scoped, tracked, and reported. * Leverage technology tools (e.g., Power BI, SharePoint, etc.) to automate tracking, reporting, and communication. * Recommend best practices to streamline workflows and improve collaboration across executive functions. * Other duties as assigned Job Qualifications Required * Bachelor's degree in Business Administration, Operations, or related field. * 7+ years of experience in executive operations, PMO, or administrative leadership supporting C-level executives. * Advanced PowerPoint and Excel skills (required). * Proven track record managing executive-level projects, board materials, and confidential information. * Exceptional organizational and time management skills; thrives under pressure and against deadlines. * Strong written and verbal communication skills. * Tech-savvy; comfortable adopting and improving digital workflows. Preferred * Experience in a PE-backed or fast-growth environment. * Familiarity with Smartsheet, Asana, or similar project management tools. * Prior experience supporting a CEO or executive office. Attributes for Success * Detail-oriented and process-driven: anticipates needs before others do. * Highly reliable: delivers consistently with minimal supervision. * Service-minded: takes pride in supporting leaders and enabling their success. * Calm and unflappable: manages competing priorities with grace. * Low ego, high accountability; prefers results over visibility. Please feel free to review our Benefits at the following link: *****************************************************
$64k-116k yearly est. 52d ago

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