Information Technology Specialist jobs at Addiction Recovery Care

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary Oversees the full lifecycle management of all IT assets, including hardware, software, and related technology resources. Ensures accurate inventory control, effective purchasing processes, and adherence to industry best practices for asset management. Collaborates with IT, procurement, finance, and business units to optimize asset usage, control costs, maintain compliance, and support organizational objectives. Roles and Responsibilities * Oversees acquisition, deployment, utilization, maintenance, and retirement of IT assets. * Implements and enforce policies, processes, and standards for asset management aligned with ITIL and other best practices. * Maintains accurate asset records across all platforms and systems of record. * Manages vendor relationships and sourcing for IT hardware, software, and licensing. * Collaborates with finance and procurement teams to align purchasing with budget and forecast requirements. * Tracks warranties, service agreements, and license renewals to ensure timely renewals and cost savings. * Develops and maintains an accurate and auditable IT asset inventory, including hardware, software, and mobile devices. * Establishes controls to prevent loss, theft, or misuse of IT assets. * Conducts periodic audits and reconciliation to ensure accuracy of asset data. * Ensures compliance with software licensing agreements, contractual obligations, and regulatory requirements. * Identifies risks and recommend strategies to improve security, compliance, and cost-effectiveness. * Supports internal and external audits by providing asset documentation and reporting. * Provides regular reporting on asset utilization, lifecycle costs, and procurement activity to IT leadership and stakeholders. * Analyzes asset data to identify optimization opportunities, cost savings, and process improvements. * Other duties as assigned Qualifications Education: Bachelor Degree Experience: 3-5 years Licenses and Certifications Relevant work experience will be considered in lieu of Bachelors degree Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary Oversees the full lifecycle management of all IT assets, including hardware, software, and related technology resources. Ensures accurate inventory control, effective purchasing processes, and adherence to industry best practices for asset management. Collaborates with IT, procurement, finance, and business units to optimize asset usage, control costs, maintain compliance, and support organizational objectives. Roles and Responsibilities * Oversees acquisition, deployment, utilization, maintenance, and retirement of IT assets. * Implements and enforce policies, processes, and standards for asset management aligned with ITIL and other best practices. * Maintains accurate asset records across all platforms and systems of record. * Manages vendor relationships and sourcing for IT hardware, software, and licensing. * Collaborates with finance and procurement teams to align purchasing with budget and forecast requirements. * Tracks warranties, service agreements, and license renewals to ensure timely renewals and cost savings. * Develops and maintains an accurate and auditable IT asset inventory, including hardware, software, and mobile devices. * Establishes controls to prevent loss, theft, or misuse of IT assets. * Conducts periodic audits and reconciliation to ensure accuracy of asset data. * Ensures compliance with software licensing agreements, contractual obligations, and regulatory requirements. * Identifies risks and recommend strategies to improve security, compliance, and cost-effectiveness. * Supports internal and external audits by providing asset documentation and reporting. * Provides regular reporting on asset utilization, lifecycle costs, and procurement activity to IT leadership and stakeholders. * Analyzes asset data to identify optimization opportunities, cost savings, and process improvements. * Other duties as assigned Qualifications Education: Bachelor Degree Experience: 3-5 years Licenses and Certifications Relevant work experience will be considered in lieu of Bachelors degree Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Join Our Team at Maryland Oncology Hematology! We're looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you're dedicated to making a difference for patients, physicians, and colleagues, we want to hear from you! With 15+ locations across Maryland and DC, we offer a dynamic and supportive environment where you can grow and thrive. Explore opportunities with us and apply today! The general pay scale for this position at MOH is $74,979-101,199 per year. The actual hiring rate is dependent on many factors, including but not limited to prior work experience, education, job/position responsibilities, location, work performance, etc. SCOPE: Provides high-level support to the Sr. IT Manager in supporting the day to day operations of the desk side /network support, hardware\software configuration, backups, and Radiation\Imaging. Works mostly independently from the Sr. IT Manager to implement both short and long term plans and goals as directed by management to improve the services and support for the applications and hardware utilized in our environment. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provides technical guidance and high-level assistance to fellow technicians, serving as point of contact (POC) for escalation from fellow techs. May be a subject matter expert in one of the key areas of IT Operations * Provides support and high-level guidance in system access security and user capabilities * Helps the Sr. IT Manager manage the relationship between local IT and escalation points within McKesson * Enforces and supports the IT Change Management process * Supports and ensures that SLA guidelines, as well as local practice IT and McKesson policy and procedures are being followed and completed in a timely manner. * Crafts and recommends guidelines for operational efficiency within supported disciplines. * Supports a complex IT environment encompassing numerous vendors, interfaces and challenging stakeholders. * Reviews and recommends purchases and/or upgrades on various hardware and software components. * Provides regular staff performance feedback to the Sr. IT Manager. * Supports Sr IT Manager in working with staff to manage projects\tasks and to ensure a smooth transition between project deployment and operational responsibility. Qualifications MINIMUM QUALIFICATIONS: * Associates degree in MIS or equivalent, preferred. At least six (6) years of directly related work experience required. Project management experience a plus. * Minimum of two years experience as a supervisor or lead role preferred * Work history with medium to large enterprise operational environments, both business and technical. * Must have experience working with a standard enterprise level Incident Management system * Support of Windows based and other business applications, enterprise resource planning systems, standard desktop applications (such as MSOffice, MS Windows, anti-virus software, internet browsers, email) and the associated hardware platforms and peripherals, remote mobile computing, and troubleshooting network connectivity. COMPETENCIES: * Exceptional interpersonal skills and strong oral and written communication skills * Excellent problem-solving skills and strong attention to detail * Superior customer service skills as evidenced by consistent feedback from key stakeholders, annual reviews and recognition by peers. * Ability to prioritize and handle multiple tasks * Ability to work independently and collaboratively * Sensitivity to communications, accuracy, timeliness, and professionalism in all areas of support activity are imperative. Patience, tolerance, and flexibility are very important traits for an individual assuming this role. Time management and task prioritization are also crucial to this position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and occasionally required to reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office, clinical or classroom environment and requires significant interaction with corporate and network staff. Work may require minimal travel by air or automobile, approximately 10% of workweek.

The Senior EHR Specialist, under the direction of the Director of Healthcare Informatics, is responsible for ongoing end-user support, maintenance, training, and customization of electronic health records, patient portals, and EMR Integration of CCI Health & Wellness Services. KEY FUNCTIONS & RESPONSIBILITIES: * EHR - EMR application administration, configuration, and technical support of eClinicalWorks (eCW). * Develops and maintains eCW, patient portal and inventory documentation, and system-related workflow processes. * Delivery of patient care using the eClinicalWorks (eCW) electronic health record (EHR) system. * Overseeing the day-to-day support of production and test eCW platforms and the implementation of software updates and/or additional EHR services. * Identify and implement opportunities for process improvement in support of ECW training. * Receive and respond to technical requests, emails, and other electronic inquiries from Clinicians. * Assessing the needs of the end user to ensure the user understands the actions needed to resolve patient account issues. * Research, interpret, explain, and apply information from training materials to practice users, including processes, policies, and procedures. * Makes recommendations on appropriate equipment utilized for the EHR function. * Identify EHR improvement opportunities, including more efficient system use, improved training, and standardized workflows. * Implement system upgrades, improved functionality, training, and standardized workflows as approved. This includes planning and managing installations and/or updates and/or upgrades of the eCW (EHR-EMR) system. * Familiarity with clinical workflows and experience developing workflows consistent with EHR applications in a team environment. * Assist in creating supportive training documents and materials, videos, guides, and documentation workflows, track training, and assess user experience. * Actively optimize eCW for more efficient clinical workflows and perform technology-related duties as needed. * Perform various clinical technology-related duties as needed. Including maintaining and monitoring system reports and audits. * Responsible for keeping current with system changes and enhancements to ensure a thorough operational eCW platform and participate in application testing. * Identify and implement opportunities for process improvement in support of eCW training and develop communication tools to educate on workflow improvements. * Initiatives serve as a resource and offer guidance to units through on-site field support to confirm systems are used efficiently and as trained. * Collaborate with vendors to train and support staff; Develop and present initial and ongoing skill development training with clinical and support staff to support high-level performance. * Provide input to the Change Management Committee and other teams as needed. * Ability to interpret governmental healthcare policies, regulations, and program/certification-specific language (e.g.: HIPAA, MIPS, PCMH), and then propose organization-wide workflow changes in the EHR to meet those specifications. MINIMUM QUALIFICATIONS: * Five years experience in healthcare information technology. * Associate degree; Bachelor's degree in healthcare information management or healthcare informatics preferred; or combination of education and experience. * Certified in the eClinicalWorks (eCW) platform is preferred. * Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT), Bonus. * Experience with healthcare operational workflow. * Experience with training and implementation of EHRs. * Proficient end-user relationship management skills. * Ability to solve hardware and software issues, design forms, and reports. * Familiar with ICD and CPT coding. * Proven ability to manage competing deadlines and solve complex problems. * Knowledge of the clinical information systems as they relate to both clinicians and non-clinical staff. * Possess meticulous attention to detail. * Strong communication and interpersonal skills.

PURPOSE OF JOB: Ohio County Healthcare exists to help make a difference by caring, serving and educating individuals relative to their specific health needs. Through these actions the general health of Ohio County and surrounding areas will improve. WORKING ENVIRONMENT: Usual working space is a well ventilated area. Requires standing, walking, turning, bending, stooping, and lifting patients. Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. ESSENTIAL JOB FUNCTIONS: 1. Provide advanced troubleshooting on all systems within organization including workstations, servers, network equipment, and supported applications. 2. Assist with support of Windows Servers including Active Directory and Group Policies, Office 365 tenant administration, and a VMWare environment including the upgrading of systems, remediation of issues, and planning of changes. 3. Utilize help desk to identify problems and assist with open requests based on queue and addressing any problems impacting patient care quickly and completely. 4. Ensure backups are consistently maintained and audited for disaster recovery needs, as well as monitor and configure any virus protection software. 5. Provide quality service to everyone in organization with excellent verbal and written communication skills with a positive attitude. 6. Be willing to help as needed within department on different projects and tasks to best serve the organization. Qualifications QUALIFICATIONS: 1. EDUCATION: High school diploma or GED preferred 2. EXPERIENCE: A. PREFERRED: At least 1-3 years experience preferred

The IT Asset & Procurement Specialist position will provide end-to-end IT asset and acquisition activities, from software renewals and contract analysis to property tracking and mobile device management. The ideal candidate excels in operational coordination, vendor engagement, and maintaining accurate, compliant records across multiple critical functions. Job description:· Provide comprehensive operational support across IT acquisitions, property management, and mobile device administration.· Ensure all IT assets and services are procured, tracked, deployed, and maintained in accordance with organizational policies, federal requirements, and lifecycle management best practices.· Coordinate with internal teams, vendors, and leadership to maintain accurate documentation, optimize resource usage, and support day-to-day technology needs.· Perform detailed analysis and reporting to assist decision-makers with planning, compliance, budgeting, and process improvement. Acquisitions Support· Support IT software and license renewals, including market research, quote analysis, acquisition planning, and post-award tracking.· Analyze existing software contracts for business alignment, compliance, usage, and budget priorities. Recommend contract renewals, modifications, and terminations.· Develop and maintain relationships with vendors and solution providers to obtain favorable pricing and ensure compliance with terms, schedules, and other provisions of purchase orders and acquisition contracts consistent with customer requirements and procurement policies/procedures.· Evaluate new information systems, products, or services and provide recommendations.· Maintain accurate and up-to-date documentation and prepare reports and analysis for executive leadership and decision-makers. Property Support· Track inventory numbers, alerting stakeholders when stock is running low.· Receive shipments and alert requesters. Decal accountable property and submit information into the appropriate systems. Coordinate delivery of items that do not go into the storage room. Report damaged/defective shipments to the vendor. Resolve delivery and acceptance discrepancies.· Assign technology equipment to users, coordinating with desktop support for provisioning, and update property tracking systems.· Receive technology equipment from offboarding users, receive broken or obsolete equipment, update property tracking systems, securely wipe devices, and prepare equipment for surplus.· Provide requesters with property reports.· Assist with property audits. Mobile Device Support· Track and allocate stock across all client locations. Recommend acquisition purchases when needed and request quotes.· Determine whether devices can be redeployed, eligible for recycling credit, or should be designated for surplus.· Confirm SIM activation, verify serial numbers and enrollment, and ensure required security policies, applications, and configurations are applied before deployment.· Assign devices to users.· Determine whether temporary data plans or service adjustments are needed. Port numbers and disconnect lines.· Troubleshoot mobile device issues and escalate to appropriate teams.· Support anomaly checks, audits, billing reconciliation, usage pattern analysis, and metric compilations. Qualifications required:· Hands-on experience with Procurement Systems (such as POTS), ideally within the Federal workplace.· In-depth knowledge of procurement and order fulfillment processes within an enterprise/federal environment.· Awareness of the IT Asset Management Lifecycle from Procurement to Disposition.· Experience working with the Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).· Knowledge of current mobile devices, IT hardware, and components, including peripherals.· Experienced in serving as the sole point of contact for multiple equipment vendors.· Strong communication skills and attention to detail.· Have public trust clearance, or be able to obtain. Desired qualifications: - Bachelor's degree in Finance, Business, or Information Technology.- ITIL v4 certification.- Formal training on Acquisitions, Property Management, and ITAM lifecycle.- Hands-on experience with Property Management systems (such as SunFlower, NBS Personal Property)- Experience with IT Service Management Solutions (such as ServiceNow). mPower, Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition), citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law.$55,000 - $65,000 a year

The Help Desk is the central point of contact between users and IT and has a broad range of responsibilities, including delivering high quality hardware and software support, identifying and lowering IT costs, supporting process and technology changes, and ensuring user satisfaction. Responsibilities also include identifying business opportunities, receiving and tracking calls from users, attempting to resolve issues at initial contact, escalating incidents, notifying users of progress, and maintaining agreed-upon service levels. As the focal point for all IT service requests, this individual will assist the Help Desk personnel by performing routine tasks. The right candidate will be creative and familiar with a variety of IT concepts, practices, and procedures. The candidate will rely on experience and judgment to plan and accomplish goals and perform a variety of complicated tasks. May be responsible for leading and directing the work of others. Specifically, will be responsible for: * Identify, research, and resolve complex technical problems and works with vendors. * Provide operational management support in the absence of the Help Desk Team Leader, providing the direction for day-to-day operations of the help desk, as requested * Create and evolve Help desk related standard concepts, practices, and procedures to ensure service levels are maintained. * Document, track, and monitor IT service requests to ensure resolution in a timely manner. * Assist in updating and maintenance of the Configuration Management Database (tracking of IT assets) * Troubleshooting, upgrading and/or replacing hardware and software components including but not limited to operating system installation, motherboard or power supply replacements, and software and license installation. * Take ownership of service tickets, assign and or resolve requests * Use Active Directory (AD) to manage user accounts and computers, as well as linking GPOs to OUs and Groups. * Oversee printers, supplies, and print server. * Collaborate with stakeholder to identify solutions to problems presented in virtualizing and working with software representatives to find solutions to problems. * Scan and patch systems that were showing up as vulnerable. * Manage email accounts and email groups in NOAA's ICAM system. * Perform other tasks as assigned under the supervision of the Help Desk Team Leader. Required 5-7 years of experience in an IT support environment. * Must have knowledge of Active Directory, network cabling and network file and print services. * Proficiency in Windows and Microsoft Office applications required. * Must have excellent oral and written communications skills. Must be a US Citizen or Permanent Resident who has lived in the United States at least 3 out of the last 5 years and be able to pass a background investigation to obtain a security badge to access applicable government facilities and systems. Desired * ITIL Foundations Concepts, Certification preferred * Cloud Technology Knowledge, Certification * Citrix Server Support * System Administration Windows, Linux * Managerial/Supervisory experience * IT Security, Vulnerability Remediation * Current Department of Commerce clearance highly desired Education BA/BS in Computer Science, Information Technology/Systems or related field, or equivalent. Location This position is on-site at NOAA's Silver Spring, MD facility. Compensation The salary range for this role is $54,000 - $98,000/year. This range is a good faith estimate based on similar roles across the organization. ERT considers several factors when extending an offer of employment, including the location, scope, and associated responsibilities of the specific position, as well as a candidate's work experience, education/training, and key skills. Benefits All full-time employees are eligible to participate in our flexible benefits package, which includes: * Medical, Rx, Dental, and Vision Insurance * 401(k) retirement plan with company-matching * 11 Paid Federal Government Holidays * Paid Time Off (PTO) * Basic Life & Supplemental Life * Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Employee assistance program (EAP) * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Professional Membership Reimbursement * Employee Referral Program * Competitive compensation plan * Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company's performance * Publication and Conference Presentation Awards with bonuses ERT is a VEVRAA Federal Contractor and Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

IT Vendor Management Specialist Salary Range: $60,000 - $75,000 annually + $4,000-$6,000 Annual Bonus Potential Optimize Vendor Partnerships. Drive Strategic Sourcing. Maxim Healthcare is seeking an experienced IT Vendor Management Specialist to develop and implement vendor strategies, manage procurement activities, and ensure contract compliance for hardware, software, and IS services. This role is ideal for professionals with strong negotiation skills and a passion for building vendor relationships that deliver quality and cost efficiency. Why You'll Love This Role: * Competitive Pay & Weekly Paychecks: Reliable compensation you can count on * Comprehensive Benefits: Health, dental, vision, and life insurance * Retirement Planning: 401(k) savings plan with company matching * Employee Discounts: Access to hundreds of nationwide vendor discounts * Recognition & Rewards: Be celebrated through our awards and recognition programs * Career Advancement: Opportunities to grow within a dynamic organization * Training & Mentorship: Benefit from structured onboarding and ongoing development Key Responsibilities: * Develop RFIs, RFQs, RFPs, POs, and business cases for vendor selection * Source, identify, and qualify IT vendors; maintain approved vendor database * Negotiate MSAs, SOWs, and pricing for products and services * Oversee contract renewals and monitor compliance with agreements * Collaborate with IS teams and business groups to resolve vendor-related issues * Create and distribute vendor scorecards; lead review meetings for performance improvement * Process purchase requisitions and approve invoices for payment * Partner with Finance to align vendor strategies with budget goals * Continuously improve vendor management best practices * Perform other duties as assigned Qualifications: * Bachelor's degree in Information Systems, Computer Science, Finance, Business Administration, or related field (or equivalent experience) * 1-3 years of vendor management or procurement experience in a technology environment * 1-3 years of contract administration/management experience * Strong negotiation and problem-solving skills * Ability to manage multiple projects with exceptional attention to detail * Excellent interpersonal and communication skills * Experience in software license management (Microsoft, Adobe, Citrix) a plus * Contract review and redlining experience a plus * Proficiency in Microsoft Office and general computer literacy Shape the Future of IT Vendor Strategy If you're ready to leverage your negotiation skills and vendor management expertise to drive operational success, we'd love to hear from you. Apply today and join a team that values precision, collaboration, and innovation. Maxim Benefits: Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program * Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: * Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. * Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. * Onboard/offboard users (accounts, equipment, access) following security and HR procedures. * Create clear knowledge base articles and end user guides. * Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. * Manage device compliance, patching, and configuration baselines; monitor health and performance. * Support printers/MFPs and peripheral devices. * Maintain Brighton Center's Intranet site. * Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. * Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). * Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. * Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. * Track hardware/software assets, warranties, and lifecycle plans. * Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. * Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. * Surface opportunities to streamline workflows and improve reliability. Requirements: * Bachelor's degree in Information Technology or equivalent education or experience. * 3+ years in IT support or systems administration within a multi site environment. * Proficiency with Windows endpoints, Microsoft 365, networking, and information security. * Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. * Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. * Ability to work on-site daily at our offices in Newport, KY. What we offer: * Competitive Medical/Dental/Vision Benefits * Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option * Generous Vacation and Sick Leave * 11.5 Paid Holidays * Childcare Discount * Agency Life and Long-Term Disability Insurance * Professional Development * Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. Onboard/offboard users (accounts, equipment, access) following security and HR procedures. Create clear knowledge base articles and end user guides. Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. Manage device compliance, patching, and configuration baselines; monitor health and performance. Support printers/MFPs and peripheral devices. Maintain Brighton Center's Intranet site. Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. Track hardware/software assets, warranties, and lifecycle plans. Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. Surface opportunities to streamline workflows and improve reliability. Requirements: Bachelor's degree in Information Technology or equivalent education or experience. 3+ years in IT support or systems administration within a multi site environment. Proficiency with Windows endpoints, Microsoft 365, networking, and information security. Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. Ability to work on-site daily at our offices in Newport, KY. What we offer: Competitive Medical/Dental/Vision Benefits Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option Generous Vacation and Sick Leave 11.5 Paid Holidays Childcare Discount Agency Life and Long-Term Disability Insurance Professional Development Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)

Job Description Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation! Purpose: The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization. Job Responsibilities: Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications. Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed. Onboard/offboard users (accounts, equipment, access) following security and HR procedures. Create clear knowledge base articles and end user guides. Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages. Manage device compliance, patching, and configuration baselines; monitor health and performance. Support printers/MFPs and peripheral devices. Maintain Brighton Center's Intranet site. Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks. Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection). Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol. Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices. Track hardware/software assets, warranties, and lifecycle plans. Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data. Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training. Surface opportunities to streamline workflows and improve reliability. Requirements: Bachelor's degree in Information Technology or equivalent education or experience. 3+ years in IT support or systems administration within a multi site environment. Proficiency with Windows endpoints, Microsoft 365, networking, and information security. Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines. Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations. Ability to work on-site daily at our offices in Newport, KY. What we offer: Competitive Medical/Dental/Vision Benefits Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option Generous Vacation and Sick Leave 11.5 Paid Holidays Childcare Discount Agency Life and Long-Term Disability Insurance Professional Development Education Awards This is an Exempt position with a salary range of $55,000 - $61,000. If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency! We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class. DRUGFREE WORKPLACE Keyword Search Options (IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)

The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bioMérieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting. Primary Duties * Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers. * Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional. * Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work. * Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance. * Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions. * Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions. * Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability. * Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering. * Obtains and maintains CRM certification to support service investigations and documentation. * Supports revenue growth by promoting value-added projects, products, and services. * Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes. * Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues. * Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required. * Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed. * Perform all work in compliance with company quality procedures and standards. * Performs other duties as assigned. Education & Training * Bachelor's Degree in computer networking, cybersecurity or related field required Experience Requirements * 2+ years of professional related experience as it relates to: * LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems * End-User support required; systems marketed by bio Merieux a plus. * Industrial Microbiology or related field preferred Knowledge, Skills & Abilities * Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. * Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. * Effective and efficient problem analysis that leads to high-quality decisions. * Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement. * Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. * Planning objectives and strategies to achieve them within a set timeline * Organizing work and resources efficiently to ensure smooth operations * Troubleshooting issues to identify and resolve problems efficiently * Demonstrates assertiveness and confidence in the face of a challenge * Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives * Effective Presentation Skills - including the ability to present technical data * Written Communications - including the ability to communicate technical data in written form * Effective verbal communication skills * Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions & Physical Requirements * Ability to remain in stationary position, often standing, for prolonged periods. * Ability to ascend/descend stairs, ladders, ramps, and the like. * Ability to wear PPE correctly most of the day. * Ability to adjust or move objects up to 50 pounds in all directions. * Domestic Travel: 60% * International Travel: 5% The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.

Perform the implementation of all bioMérieux middleware solutions to include the coordination of installation, maintenance and repair of the middleware solution, LIS interfaces, networking, device relationship management, data management software, customer training, and integration projects. Coordinates service and development efforts with customers, technical support, LIS vendors, project teams, marketing and R&D. Perform all administrative actions required to accurately reflect these activities in the project management software tool and the CRM system. Contribute to overall financial goals of Customer Support Operations. Must geographically reside within assigned territory and within a reasonable distance to a major airport. Primary Duties * Coordinate and Deliver IT Solutions: Manage internal and external technical resources to implement bioMérieux middleware projects, ensuring successful installation and integration with customer Laboratory Information Systems * Install, Train, and Support: Set up Lab IT, middleware, and data management solutions at customer sites; train users on operation, maintenance, and basic repairs; and respond promptly to service requests. * Diagnose and Resolve Issues: Use remote and onsite tools to troubleshoot system malfunctions, recommend corrective actions, and maintain customer satisfaction through proactive communication. * Promote and Contribute to Growth: Advise customers on available systems and options, assist with ordering, obtain CRM certification, and support revenue generation through value-added services. Administrative/Project Management Requirements * Project Coordination & Documentation: Support Lab IT projects by tracking milestones, documenting progress and delays in project management software, and keeping stakeholders informed of changes. * Service Reporting & Quality Assurance: Complete service reports and QA checklists during customer interactions, identify and resolve issues, and outline corrective actions clearly. * Recurring Issue Tracking: Log recurring system or test failures with recommendations for updates to instruments, policies, or procedures. * Form & CRM Compliance: Accurately complete and submit all required departmental forms and maintain timely, detailed records in the CRM system. Field Training/Technical Assistance * Customer Training: Deliver end-user training on bioMérieux middleware and connected systems to ensure proper usage and understanding. * Technical Support: Provide on-site and remote assistance to internal teams (Sales, Service, Support) to troubleshoot complex connectivity issues. * Perform all work in compliance with company quality procedures and standards. * Performs other duties as assigned. Education & Training * Bachelor's Degree in Medical/Laboratory Technology, Information Technology, Information System, Computer Science, or a related technical field required. * Must have (or obtain) and maintain a valid driver's license and passport. * 4 years related experience will be accepted in lieu of a degree Experience * 2+ years of experience providing end-user support in one or more of the following areas: laboratory information systems (LIS) interfaces; LIS/LIMS administration; server or network administration; or support for applications, hardware, or middleware to include troubleshooting and resolving customer networking, server, and/or LIS issues while providing a high level of customer satisfaction. * Experience in resolving customer networking, server, and/or LIS problems and providing a high level of customer satisfaction. * Experience conducting IT or LIS validation testing within a clinical laboratory or similar regulated environment preferred. * Experience providing end-user support of bioMérieux systems a plus. Knowledge, Skills & Abilities * Proficiency in Windows and MS Office, Project Management software, host/remote communications, Hypervisor, and network systems. * Ability to travel up to 70% with daily notice. * Must be fluent in English. * Must be able to work independently, effectively multitask to meet deadlines and competing priorities in a fast-paced environment. * Exhibit good decision-making ability, including problem resolution. * Strong verbal and written communication skills with presentation skills for critical customer meetings to produce delighted reference customers. * Exhibit good interpersonal and diplomacy skills, excellent verbal, and written capabilities through previous experiences such as teaching, sales, or management. * Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes Working Conditions & Physical Requirements * Ability to remain in stationary position, often standing, for prolonged periods. * Ability to ascend/descend stairs, ladders, ramps, and the like. * Ability to wear PPE correctly most of the day. * Domestic Travel: 70% * International Travel: 5% The estimated wage range for this role based in North East is between $81,300-$110,200 a year. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.

JOIN TEAM TRILOGY Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future. POSITION OVERVIEW The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. The IT Intern works as an apprentice under the direction of the Director of IT Technical Support and is responsible for functions needed in the IT Department. TheIT Intern will play a key role in the continued growth and success of the Company. Other key responsibilities include: Program Details * Data Analytics: Definition: The practice of analyzing raw data to find trends and answer questions. The analytical process includes collecting, cleaning, and interpreting data to make informed decisions. For a senior living healthcare company: Projects may involve analyzing resident health data to identify patterns in health outcomes, predicting future healthcare needs, or evaluating the effectiveness of care programs. * Database Analysis: Definition: The process of examining and analyzing data within databases to support decision making, improve operations, and predict trends. For a senior living healthcare company: Projects could include analyzing the efficiency of medication distribution systems, resident satisfaction surveys, and staff scheduling systems to optimize operational efficiency and care quality. * Basic Machine Learning: Definition: A subset of artificial intelligence that involves training models on data to make predictions or decisions without being explicitly programmed to perform the task. For a senior living healthcare company: Interns might work on developing predictive models to forecast health incidents among residents, thereby enabling preventative measures to be taken more effectively. * Insightful Data Visualization: Definition: The process of representing data in a visual context, such as charts or graphs, to help stakeholders understand the significance of data and derive insights. For a senior living healthcare company: This could involve creating dashboards that visually represent resident health trends, staff performance metrics, or the outcomes of care programs, thereby facilitating more informed decision-making. Example Projects * Health Trend Analysis: Using data analytics to study health progression in residents over time, identifying common factors that lead to improved or deteriorated health conditions. * Optimization of Resource Allocation: Developing a database analysis model to optimize staff schedules and resource allocation based on resident care needs and preferences. * Fall Prevention Model: Employing basic machine learning techniques to predict which residents are at higher risk of falls, based on historical data and health indicators. * Interactive Health Dashboard: Designing an insightful data visualization dashboard that provides a comprehensive view of a resident's health status, medication schedules, and recent activities to both healthcare staff and family members. Conclusion This internship program offers a compelling blend of real-world impact and advanced data science application within the senior living healthcare sector. The selected candidate will gain invaluable experience by contributing to projects that directly improve the quality of life for our residents, while also meeting the operational goals of our facilities. We are excited to welcome an innovative thinker who is ready to make a meaningful difference in the field of healthcare. Qualifications * Entry Level: Requires 0-1 years' experience and HS Diploma or equivalent. Physical requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors and all business associates outside of the health campus. Get more than just experience-get paid to grow! During our Summer 2026 Internship Program, you'll build real-world skills while working on projects that make an impact. Connect with executives and industry leaders, gain insights from dedicated mentors, and enjoy a summer filled with intern socials and fun activities. Whether you're in Marketing, IT, Finance, HR, or a related field, this 10-week paid internship is your chance to learn, lead, and level up your future.

Background ERT is actively seeking candidates to support Search and Rescue monitoring activities for the United States Mission Control Center (USMCC) Search and Rescue Satellite-Aided Tracking (SARSAT) system. This position is a dual duties position of a RGDB Help Desk Specialist/Duty Controller. RGDB is NOAA's Beacon Registration Database. The RGDB Help Desk Specialist is a critical part of the SARSAT team. Duties are related to the registration of emergency beacons that are a part of this life-saving system. The Duty Controller is also a critical part of the SARSAT team, helping to ensure the performance of lifesaving SARSAT satellite instruments, Local User Terminals (LUTs or ground stations), the USMCC, and all supporting communications. The USMCC is monitored 24/7/365 to ensure there is no delay in Search and Rescue (SAR) response times. Duty Controllers work 12-hour shifts (7:00 a.m. - 7:00 p.m. or 7:00 p.m. - 7:00 a.m.). This is an on-site position in Suitland, MD at the NOAA Satellite Operations Facility (NSOF). Hours and required support will be monitored between the USMCC Ops and RGDB managers. Overtime will be expected when covering the USMCC Duty Controller position. For the Duty Controller portion of the position, duties include: * Monitor the USMCC SARSAT system and respond to requests from Rescue Coordination Centers (RCCs), SAR Point of Contacts (SPOCs), and other Mission Control Centers * Analyze USMCC system alarms and take the appropriate corrective actions * Process daily satellite orbital data to ensure the LUTs produce accurate Doppler positions for search and rescue efforts * Communicate with the appropriate RCC to capture and record accurate feedback on beacon activation outcomes and enter the data into the Incident History Database (IHDB). This included collecting additional information from RCCs for distress cases and writing the first draft of distress cases for inclusion in NOAA's required reporting. * Send messages to SARSAT partners concerning the quality of incoming data and regularly test communication links. * Administrative tasks include answering the telephone, recording all shift activity (e.g., system messages, phone calls, satellite status changes) in the controller log, building the draft of the morning brief document, and supporting the Beacon Registration Database (RGDB) staff by verifying the accuracy of beacon registration information on a daily basis. RGDB Help Desk/Customer Service Representative duties include: * Answer incoming phones and resolve customer issues by calling and emailing customers * Track data received and source documents * Accurately and quickly enter alphabetic, numeric, and symbolic data for beacon registrations into a computer system * Review error reports and make necessary corrective actions * File and route documents after entry * Prepare mailings * Work in a team environment * Perform quality control of registration entries of others in the electronic workload management system. Will follow operational procedures with added on additional guidelines established by manager * Assist with updating and creating new procedures and other documents to manage the operation needs for the beacon registration database * Assist registration database lead to create and update presentations for meetings * Assist in communicating with government leads and beacon manufacturers to identify and help resolve quality control issues Required Skills * A minimum of 4 years' relevant experience such as customer service, IT help desk, etc. Candidates with prior military experience serving as an operations or command center duty officer highly desired. * Must have excellent verbal and written communication skills to work effectively with international communities and to write concise, accurate controller duty logs and communicate verbally and in writing by emails with beacon owners * Typing speed 35-45 wpm or greater (to be confirmed by a typing test) * Must have proven experience using software tools such as Word, Excel, and PowerPoint. * Must be dependable, detail oriented and willing to work a rotating 12-hour shift schedule for the controller duties and 8 hour shift during normal hours for the customer service representative duties * An understanding of mathematics, latitude and longitude, and time zones (e.g., UTC/GMT) is required. * Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility. Education HS Diploma; Associates degree or BS degree preferred and may be substituted for years of experience. Training on the SARSAT system will be provided. Location This position is located on-site at NSOF in Suitland, MD. Compensation The pay range for this role is $24 - $32/hour. This range is a good faith estimate based on similar roles across the organization. ERT considers several factors when extending an offer of employment, including the location, scope, and associated responsibilities of the specific position, as well as a candidate's work experience, education/training, and key skills. Benefits All full-time employees are eligible to participate in our flexible benefits package, which includes: * Medical, Rx, Dental, and Vision Insurance * 401(k) retirement plan with company-matching * 11 Paid Federal Government Holidays * Paid Time Off (PTO) * Basic Life & Supplemental Life * Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Employee assistance program (EAP) * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Professional Membership Reimbursement * Employee Referral Program * Competitive compensation plan * Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company's performance * Publication and Conference Presentation Awards with bonuses ERT is a VEVRAA Federal Contractor and Equal Opportunity employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

New contract award- all qualified resumes will be responded to in 24Hrs or less This is a full time direct position - Multiple opening DOD active or interim secret required All work to be preformed on site, may transition to hybrid after initial onboarding. Required IAT Level II or III Degree and 7+ years relevant. The Systems Administrator II is integral to maintaining smooth and efficient operations across the organization's IT infrastructure. This role is responsible for troubleshooting, researching, and configuring applications to ensure optimal system performance and user satisfaction. The administrator manages and oversees the Systems, including implementing, configuring, and maintaining Windows Active Directory Domains and Windows servers, along with various OS servers like Linux. The role also involves maintaining virtual server environments and supporting scalable operations. Additionally, the Systems Administrator handles the administration of accounts, network rights, and access to systems and equipment. Security is a paramount concern, with responsibilities encompassing the configuration and maintenance of Host Based Security Systems (HBSS) or equivalent frameworks, managing Domain Name Servers, and supporting cloud storage environments. Regular assessment of application functionalities, solving technical issues, and implementing configurations are also critical tasks, aimed at enhancing user experience and ensuring an uninterrupted workflow. The role demands a combination of technical expertise, strategic planning, and hands-on administration to effectively manage system installations and updates, while adhering to established organizational processes like the Master Incident Management Plan. #cj

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR 105Q9rFqjL

ESSENTIAL DUTIES AND RESPONSIBILITIES: • Installs variety of hardware and software packages • Installs and upgrade the systems with virus protection software, spyware, firewall protection software, etc. • Installs and maintains network computers, printers and other peripheral equipment • Installs, configures, monitors, and maintains servers and networking equipment • Uses command line tools and Windows Registry to monitor and troubleshoot systems • Performs OS and software updates as needed • Performs routine maintenance on computers as needed OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: • Grace Health recognizes that managing patient care is a team effort that involves clinical and nonclinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. • Team members must demonstrate excellent team communication and coordination to provide quality patient care. • Care coordination includes communicating with community organizations, health plans, facilities, and specialists. • Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. • Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. • Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. • All team members will be involved in the process of improving quality incomes. • Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. • Team members will participate in Grace Health's advocacy program. GENERAL DUTIES: • Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel • Maintain good attendance (daily, meetings, and other assignment tasks) • Maintain timely documentation of all work assignments • Maintain patient confidentiality • Routinely keep supervisor informed about attendance and job assignments • Flexible in being able to multitask • Work effectively and at an efficient pace • Work cooperatively with providers, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health's mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: • Proficiency in Word, Excel, Power Point and Microsoft Outlook required • Excellent verbal and written communication skills and interpersonal skills • A+ and/or Network+ certification or equivalent required • Proficiency using command line tools and Windows Registry preferred • Knowledge of SQL databases preferred • Scripting/Programming knowledge preferred • Ability to self-manage, meet deadlines and be accountable • Demonstrate time management and organization skills • Excellent customer service, interpersonal, verbal and written communication skills • Strong problem solving skills and ability to learn and apply new technical knowledge • Ability to identify, analyze and troubleshoot a wide range of hardware, software, and network related problems encountered by healthcare providers • Knowledge of technologies, technical languages, browsers, platforms and applications. • Demonstrate sensitivity to, and respect for, a diverse population EDUCATION and/or EXPERIENCE: • Bachelor's Degree in a relevant field or equivalent and one or more industry certifications • One year of documented experience working in the Information Technology field, installing, implementing and/or troubleshooting computer systems Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: Under general supervision responsible for providing technical expertise for Information Services Technical Support Group in the areas of networking hardware and software, data communications, telecommunications (e.g., VoIP), data storage, system patch management, and system recovery. The specific work assignment may include duties or activities of support in one or more of the following functional areas, in addition to other duties as assigned: Functional: Conducts technical implementation, configuration, monitoring, audit administration, and support Plans, assists, supports, monitors, and troubleshoots hardware and software problems pertaining to Local Area Network (LAN) Provides assistance for end user support for all applications Works with multiple hardware and software platforms at an intermediate level Ensures Information Technology computer and network security is in proper working order and that security policies are being adhered to and are in compliance with U.S. Department of Energy (DOE) regulations Ensures LAN is tuned for optimum performance (i.e., delivering required information to end-users and interacting properly with Wide Area Networks) Aids in the creation and maintenance of disaster recovery plan Ensures are systems patch compliancy is maintained Must be able to support VMware virtual server environment to include the creation and deletion of virtual servers Works within Active Directory and can maintain Group Policy Objects Troubleshoots and resolves network (LAN and WLAN), PBX, VoIP, and software issues Competencies: Possesses strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with moderate attention-to-detail Administers intermediate level written and verbal communication skills Possesses intermediate PC skills to include Microsoft Office (Outlook, Word, Excel, and PowerPoint), and Adobe Acrobat Conveys the ability to apply organizational practices, policies and procedures in performing a wide variety of related administrative tasks Maintains the judgment and discretion to properly discern and safeguard highly sensitive information and documents, including company-proprietary information, and classified or otherwise sensitive national security information Minimum Requirements: Bachelors degree in information technology field or equivalent 6-9 years of related experience, or an equivalent combination of education and experience is required Cisco Certified Network Associate (CCNA) Certification, Microsoft Certified Information Technology Professional (MCITP) Certification, or Virtual Computing Environment (VCE) Certification or equivalent experience

Job DescriptionSalary: Under limited supervision responsible for providing technical expertise for Information Services Technical Support Group in the areas of networking hardware and software, data communications, telecommunications (e.g., VoIP), data storage, system patch management, and system recovery. The specific work assignment may include duties or activities of support in one or more of the following functional areas, in addition to other duties as assigned: Functional: Develops technical implementation, configuration, monitoring, audit administration, and support Plans, assists, supports, monitors, and troubleshoots hardware and software problems pertaining to Local Area Network (LAN) Provides assistance for end user support for all applications Works with multiple hardware and software platforms at an intermediate level Ensures Information Technology computer and network security is in proper working order and that security policies are being adhered to and are in compliance with U.S. Department of Energy (DOE) regulations Ensures LAN is tuned for optimum performance (i.e., delivering required information to end-users and interacting properly with Wide Area Networks) Advances the creation and maintenance of disaster recovery plan Provides advance VMware working knowledge and guidance to junior System Administrators Works within Active Directory and provides advanced working knowledge to improve system performance Troubleshoots and resolves network (LAN and WLAN), PBX, VoIP, and software issues Competencies: Possesses strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with moderate attention-to-detail Administers intermediate level written and verbal communication skills Possesses intermediate PC skills to include Microsoft Office (Outlook, Word, Excel, and PowerPoint), and Adobe Acrobat Conveys the ability to apply organizational practices, policies and procedures in performing a wide variety of related administrative tasks Maintains the judgment and discretion to properly discern and safeguard highly sensitive information and documents, including company-proprietary information, and classified or otherwise sensitive national security information Minimum Requirements: Bachelors Degree in an Information Technology field or equivalent 10-14 years of related experience, or an equivalent combination of education and experience is required Cisco Certified Network Associate (CCNA) Certification, Microsoft Certified Information Technology Professional (MCITP) Certification, or Virtual Computing Environment (VCE) Certification, or equivalent experience Ability to obtain and maintain a Homeland Security Presidential Directive (HSPD-12) credential