Job Title: Customer Experience Manager - Manufacturing / Specialty Materials
Industry: Manufacturing / Specialty Chemicals / Industrial Operations
Employment Type: Direct Hire
Compensation: Up to $100,000 base salary
Work Arrangement: Fully Onsite (Monday-Friday, 8:00am-5:00pm)
Location: Apex, NC
About Our Client:
Addison Group is working with a global, innovation-driven manufacturing organization seeking an experienced Customer Experience Manager to lead onsite customer service operations at its Apex, NC facility.
This role is open due to an internal reorganization and added leadership oversight needs within the customer service function. The organization is seeking a seasoned, hands-on customer service leader with experience in operational environments who can manage escalations, lead a small team, and partner closely with sales, logistics, and operations.
The ideal candidate is customer-centric, action-oriented, and comfortable operating in a fast-paced, highly visible onsite role with daily customer interaction.
Job Description:
The Customer Experience Manager will be responsible for leading customer service operations, managing direct reports, and serving as the primary escalation point for customer and sales issues. This role requires strong experience in order management, SAP, and cross-functional coordination within a manufacturing or industrial setting.
This is a fully onsite leadership role within a collaborative, customer-facing environment that blends operations, logistics, and service excellence.
Key Responsibilities:
Lead and manage customer service staff and daily operations
Oversee order entry, customer communication, and issue resolution
Serve as escalation point for customer complaints and service issues
Partner with sales, logistics, production, and leadership teams
Optimize customer service processes and performance metrics
Ensure accurate master data maintenance and reporting in SAP
Manage vendor scheduling, logistics coordination, and 3PL performance
Monitor inventory levels and support stock optimization efforts
Build and maintain strong, trust-based customer relationships
Qualifications:
10+ years of customer service or customer experience leadership
Experience in manufacturing or similar operational environments
Prior people management experience required
Strong background in order management and customer escalation handling
SAP experience required
Bachelor's degree preferred (or equivalent experience)
Proficiency with Microsoft Excel, Power BI, and Microsoft Office
Customer-centric, proactive, and solutions-focused mindset
Strong leadership presence with the ability to manage escalations
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Reasonable accommodations are available for qualified individuals with disabilities, upon request.
$100k yearly 2d ago
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Office Coordinator
Addison Group 4.6
Office manager job at Addison Group
Job Title: Office Coordinator
Industry: Manufacturing
Assignment Type: Contract to hire
Pay: $24-28 / hour (based on experience)
is eligible for medical, dental, vision, and 401(k).
Job Description:
The Office Coordinator manages daily office operations by maintaining supplies, supporting a well-organized workplace, and serving as the primary point of contact at reception for visitors, partners, and vendors. This role also provides receptionist and executive administrative support
Key Responsibilities:
Manage daily office operations, including maintaining office and coffee supplies to ensure a well-organized and fully stocked workplace
Serve as primary point of contact at reception by greeting and directing visitors, partners, and vendors
Provide general receptionist support, including answering and directing phone calls and managing incoming mail
Provide executive administrative support, including scheduling, coordination, and special projects as needed
Attend annual building safety meetings and ensure office compliance with building procedures
Actively participate in planning and executing company events, meetings, and internal initiatives
Perform additional job-related duties and special projects as assigned
Qualifications:
2+ years of administrative or related experience
Proficiency in Microsoft Office
High School Diploma or equivalent
$24-28 hourly 2d ago
Office Manager
Redgate 4.1
Boston, MA jobs
To apply, please include a cover letter, resume via email to: *********************
The OfficeManager is responsible for creating a welcoming, professional, and highly efficient work environment at our Boston headquarters, while also providing operational support to our Mid-Atlantic and Raleigh offices. This role ensures seamless office operations, manages front-of-house hospitality, and provides administrative support to Redgate's Principals. The OfficeManager oversees office operations, facilities, vendor relationships, and technology coordination. The OfficeManager is a proactive problem-solver who anticipates needs, improves processes, upholds brand and cultural standards, and approaches every internal and external stakeholder with a strong client-service mindset.
Key Responsibilities
Office Operations & Facilities Management
Serve as the primary point of contact for daily office operations.
Manageoffice supplies, kitchen inventory, mail, shipments, and equipment.
Coordinate with building management, security, and facilities vendors.
Oversee workspace organization, cleanliness, and general office presentation.
Support office maintenance requests and coordinate service providers as needed.
Manageoffice access cards and visitor protocols.
Support new hire onboarding from the workplace perspective, including workspace setup, equipment coordination, and providing a welcoming first day experience.
Multi‑Office Support & Coordination
Provide remote operational support for Mid‑Atlantic and Raleigh offices, coordinating vendors, supplies, workspace standards, and employee needs.
Serve as an operational escalation point for non‑Boston locations.
Work with local point‑persons (as applicable) to ensure consistency in office experience and operations support.
Front of House Hospitality
Greet guests, clients and vendors - ensure a polished front-of-house experience.
Manage reception duties, including answering calls and directing inquiries.
Ensure common areas and meeting rooms are maintained and prepared for use.
Coordinate catering and hospitality needs for meetings and internal gatherings.
Administrative Support to Principals
Provide occasional support to Principals with scheduling, travel coordination, reservations, and meeting logistics.
Provide occasional assistance with expense submissions, document scanning and preparation, statement coding and other administrative tasks as needed.
Provide occasional general administrative support to team members across the firm.
Event Logistic Support
Support company event logistics such as space bookings, catering, supplies, vendor coordination, and setup/breakdown.
Partner with the HR Manager on execution of office-wide events, celebrations, and wellness initiatives.
Vendor & Technology Coordination
Manage relationships with key office vendors, ensuring high-quality service and timely issue resolution.
Work closely with third party IT vendor to support all office technology needs, including hardware, software, conference room AV, and equipment functionality.
Troubleshoot basic IT questions and issues before escalating to IT vendor.
Monitor ongoing technology performance and escalate issues to IT vendor as needed, ensuring employees have the tools they need to work effectively.
Qualifications
5+ years of experience in officemanagement, administrative support, or similar roles.
Strong organizational and multitasking skills with a high attention to detail.
Excellent communication and interpersonal skills.
Proficiency with Microsoft Office Suite and comfort with learning new systems.
Embraces new technologies and looks for ways to streamline operations and elevate the overall office experience.
Ability to handle sensitive information with professionalism and discretion.
Client-service mindset with a proactive and positive approach.
Takes initiative, anticipates needs, and maintains a high standard of excellence.
Builds strong relationships, delivers outstanding hospitality, and supports a collaborative environment.
Approaches challenges with openness, curiosity, and a team-first attitude.
Compensation
The salary range for this position is $85,000 - $100,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. In addition to base pay, you may be eligible to participate in our performance-based incentive compensation bonus plan.
In addition, Redgate offers an attractive benefits package that includes a performance bonus based on individual and organizational success, health care coverage, dental, vision, and a 401(k) plan with an employer matching contribution policy.
Redgate is an inclusive, Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, political affiliation, disability, genetic information, age, membership in an employee organization, parental status (including pregnancy), military service, any other legally protected class, or other non-merit factors.
$85k-100k yearly 2d ago
Front Office Manager (Restaurant | Bilingual Preferred)
Axiom Global Technologies 4.7
San Diego, CA jobs
Language Requirement: Chinese required (Mandarin preferred), English fluent
We are seeking a customer-focused and operationally strong Front OfficeManager to oversee front-of-house operations at our restaurant location in San Diego. This role is ideal for a hospitality professional with proven chain restaurant experience, strong people management skills, and a commitment to service excellence in a fast-paced environment.
Key Responsibilities
Oversee daily front-of-house operations, ensuring exceptional guest experience and service standards
Recruit, train, schedule, and motivate front-of-house staff to achieve service and operational goals
Lead the team independently while maintaining high standards of professionalism and efficiency
Ensure full compliance with U.S. restaurant regulations, including food safety, labor laws, and operational procedures
Handle guest concerns professionally, remaining calm and solution-oriented in high-pressure situations
Utilize POS systems and Microsoft Office tools to manage transactions, reporting, scheduling, and internal communication
Maintain cleanliness, organization, and safety standards across all front-of-house areas
Required Qualifications
Minimum 1 year of experience as a Front of House Manager in a chain restaurant environment
Catering or entrepreneurial restaurant experience is a strong plus
Proven experience managing teams, including recruiting, training, and motivating staff
Strong understanding of U.S. food & beverage industry regulations, food safety standards, and labor laws
Fluent in English; Chinese (Mandarin) is required for this position
Proficiency with POS systems and Microsoft Office Suite (Word, Excel, Outlook)
High school diploma or equivalent required; additional education or training in hospitality is preferred
Strong service mindset with excellent communication, coordination, and conflict-resolution skills
Physical & Work Environment Requirements
Ability to stand and walk for extended periods
Ability to lift up to 30 lbs
Ability to bend, stretch, and reach for products and supplies (with or without reasonable accommodation)
Comfortable working in variable temperature environments, including refrigerated storage and hot kitchen areas
Ability to maintain cleanliness, sanitation, and safety standards at all times
Key skills:
Front OfficeManager, Restaurant Front of House Manager, Hospitality Management, Chain Restaurant Jobs, Restaurant Operations, Food & Beverage Management, POS Systems, Bilingual Restaurant Manager, Mandarin Speaking Jobs, San Diego Restaurant Jobs, Customer Service Leadership
$44k-59k yearly est. 4d ago
Office Coordinator
LHH 4.3
Norwalk, CA jobs
Job Title: Administrative Coordinator
Type: Contract-to-Hire
Pay Rate: $25-$27/hour
LHH is seeking a highly organized and detail-oriented Administrative Coordinator to join our client's team. This role will work closely with the Project OfficeManager to support day-to-day operations and ensure smooth administrative processes.
Key Responsibilities:
Process payroll accurately and on time
Handle new hire onboarding and terminations
Manage extra work billings and related documentation
Maintain document control and ensure compliance with company standards
Provide general administrative support across the project team
Qualifications:
3-5 years of administrative experience required
Construction industry experience strongly preferred
Strong proficiency in Microsoft Office Suite and document management systems
Excellent organizational skills and attention to detail
Ability to multitask and prioritize in a fast-paced environment
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$25-27 hourly 5d ago
Office Administrator
Elite Personnel 3.8
Bethesda, MD jobs
Office Coordinator
.
Our client, a well-respected builder, is seeking a part time (32 hours a week) Office Coordinator to support our corporate office in downtown Bethesda. This role is ideal for someone who values consistency, organization and taking pride in being the person who keeps everything neat and running smoothly.
You will be the first point of contact for visitors. Behind the scenes, ensuring our office feels organized, tidy, stocked, professional, and ready every day. If you love helping people, notice the little things, and enjoy being the go-to person others rely on, you'll thrive here.
Office & Workplace
• Manage the front desk and serve as the first point of contact for employees, visitors, and vendors
• Keep shared spaces tidy, refreshed, and presentable-conference rooms, kitchen, supply areas, and reception
• Manage weekly orders of office supplies, kitchen supplies, beverages, snacks, and other essentials
• Restock and organize the vending machine and ensure everyday office items are
available and easy to find
• Maintain a clean and tidy office by regularly resetting kitchens, conference rooms, and shared spaces throughout the day
• Coordinate breakfast/lunch orders or meeting catering as needed
• Handle mail, deliveries, and shipping coordination; assist with basic invoice processing and supply tracking
• Ensure printers/copiers are stocked (paper, toner coordination) and keep printing stations ready for daily use
• Act as the go-to person for office-related questions, vendor coordination, and facility needs
Interviews & Candidate Experience
• Welcome interview candidates upon arrival and ensure they feel comfortable and supported
• Coordinate interview day readiness: meeting rooms prepared, water/coffee available, spaces reset
• Print and organize interview folders/packets including resumes, schedules, and interview materials
• Support an interview experience that feels polished, professional, and well-run Events & Team Support
• Support office and team events by assisting with planning, ordering food/supplies, and day-of setup/cleanup
• Help create a positive culture in the office through thoughtful details, organization, and hospitality
• Assist with celebrations and team moments (birthdays, milestones, internal gatherings)
Who You'll Work With
You'll collaborate closely with employees across the office and coordinate with external partners such as building management, vendors, delivery teams, maintenance partners, and other service providers. This role offers lots of in-person interaction while also giving you the independence to manage your day and take ownership of the office environment.
You bring:
• Strong organizational skills and a high level of initiative-taking
• A service-minded, solution-oriented approach
• Ability to create structure and consistency in a busy environment
• Confidence in a front-facing role with professional and friendly communication
• Strong follow-through-you don't just start tasks, you finish them
• Experience supporting office events and day-to-day office operations
• Comfort coordinating vendors and working with building management
• Experience supporting interviews, candidate experience, or team scheduling materials
Your Track Record
• You bring positive energy and help others feel comfortable the moment they walk in
• You're reliable, consistent, and proud of creating a workspace that feels welcoming and polished
• You take initiative and naturally notice what needs to be refilled, organized, cleaned, or improved
Schedule
This is a part-time (32 hours/week) role, working Monday - Thursday from 8:30 - 5:00 pm at our corporate office in Bethesda, Maryland. This role does not offer remote work opportunities.
The anticipated annual salary for this position is approx. $55,000+ plus bonuses.
Our client offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and other employee programs.
Interested? Apply today!
Take the lead in delivering exceptional guest experiences as a Guest Services Manager in the corporate housing industry.
This full-time, home-office-based role is perfect for a service-driven leader who thrives in fast-paced environments and is passionate about team collaboration, customer satisfaction, and operational excellence.
What You'll Be Doing:
Lead and manage the Guest Services team, ensuring smooth daily operations.
Drive a perfectionist, guest-first approach across all service functions.
Analyse service trends and introduce strategies to enhance the guest experience.
Oversee guest escalations from start to resolution with a proactive approach.
Compile and deliver monthly guest services reports to management.
Lead process improvement initiatives and foster team buy-in for new ideas.
Monitor and update the portal with guest-reported issues.
Ensure the internal portal accurately reflects all reservation details.
Provide emergency support via the out-of-hours telephone line as required.
Collaborate cross-functionally to ensure consistent service quality.
Train and mentor team members to uphold service excellence standards.
Maintain detailed records and documentation to support guest relations.
What We're Looking For:
Experience in guest services within the relocation or moving industry is essential.
Proven leadership skills with a professional, solution-oriented mindset.
Strong written and spoken English communication skills.
Proficiency in MS Word, Excel, and service management systems.
Ability to remain calm under pressure and effectively manage multiple priorities.
Organised, detail-focused, and driven by a passion for guest satisfaction.
Our client is seeking an Office Coordinator for a full-time, contract-to-hire opportunity in Pflugerville, TX. This role is ideal for a detail-oriented administrative professional who enjoys working in a small, casual office environment and providing excellent customer support.
Company Profile
Our client is a locally owned and operated construction services organization. Known for exceptional customer service and steady growth, the company has built a strong reputation in the local market. Due to continued growth, they are expanding their office support team.
Office Coordinator Role
As the Office Coordinator, you will provide essential administrative and operational support to ensure smooth day to day office operations. This Office Coordinator role works closely with a small internal team and interacts with customers in a professional and timely manner. The Office Coordinator is responsible for organization, communication, and administrative task execution.
Provide administrative support to maintain efficient office operations
Respond to customer emails professionally and in a timely manner
File, copy, scan, and organize office documents
Support daily operations and complete assigned tasks as needed
Work independently on projects while meeting deadlines
Assist with keeping the office stocked and tidy
Prepare meeting space as needed
Answer and route incoming calls
Greet guest upon arrival in a friendly and professional manner
Office Coordinator Background Profile
1-3 years of experience in an office coordinator, administrative, or similar role
Strong attention to detail and organizational skills
Proficiency in Microsoft Office Suite and Adobe products
Ability to work independently and manage deadlines
Positive, professional, and respectful communication style
Experience working in a small office environment a plus
Prior administrative support experience
Features & Benefits While on Contract
As a staffing agency employee, candidates may be eligible for benefits through the agency. A full overview of available benefits can be found on our website under the Candidate Benefits section.
Features & Benefits of the Client
Full-time schedule: 9:00 AM - 5:00 PM, Monday-Friday
No weekends and day-shift only
Casual work attire
Monthly bonus opportunities
10 paid holidays annually
Supportive, small-office work environment with close-knit team collaboration
$34k-39k yearly est. 2d ago
Front Office Manager
Career Group 4.4
Santa Monica, CA jobs
Our client, a private real estate firm, is seeking a highly polished and service-oriented Front OfficeManager to support their West Side office. This is a front-of-house role, serving as the first point of contact while also playing a key part in the day-to-day operations of the office. The ideal candidate brings experience in facilities management, an interest in project-based work, and takes pride in being a central, reliable presence within a professional office environment.
What You'll Do
Serve as the first point of contact for visitors, clients, and internal stakeholders with warmth, discretion, and professionalism
Manage front desk operations, phone coverage, and visitor experience
Oversee office facilities and partner closely with building engineers, property management, and project managers
Support office upgrades, maintenance projects, and space planning initiatives
Coordinate calendars, meetings, investor visits, small events, lunches, and offsites
Manageoffice supply ordering, inventory, and vendor relationships
Provide light administrative support (filing, scanning, document organization)
Assist with special projects tied to office operations and facilities as needed
What We're Looking For
Prior experience in a front office, reception, officemanagement, or service-driven role
Strong facilities management exposure; interest in project management is a plus
Exceptional polish, presence, and communication skills
Highly organized, proactive, and calm in a fast-paced, high-touch setting
Service-oriented mindset with pride in creating a welcoming, well-run office
Bachelor's degree required
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$49k-68k yearly est. 5d ago
Office Manager
Anchor Point Management Group 3.9
Irving, TX jobs
About the job:
Anchor Point Management Group is a large multi-unit, multi-brand, multi-state group of franchise companies operating restaurants and beauty services facilities. Founded in 1989, the company has grown from its first Taco Bell in Tualatin, OR to over 450 multi-branded locations across the USA. With aggressive growth plans in the coming years, the company is seeking a highly qualified OfficeManager to support the Irving, TX office and provide support to our executive team as needed.
As the OfficeManager, you will handle a wide range of administrative, clerical, and support-related tasks. The ideal candidate will serve as the primary point of contact for internal teams and external contacts for matters pertaining to the Dallas Support Center and coordination with our Executive Team. You will report directly to the Executive Assistant and be responsible for handling confidential and time sensitive material, maintaining strictest confidentiality.
Typical day/week snapshot:
Administrative- Perform day-to-day administrative tasks such as scheduling appointments, making travel arrangements, maintaining information files, and processing documents.
Communication- Research and provide information to others both inside and outside the organization as needed by telephone, in written form, e-mail or in person.
Computer Usage- Demonstrate a proficient use of Microsoft Office programs (Outlook, Word, Excel and Power Point) and social media web platforms.
Establishing and Maintaining Interpersonal Relationships- Develop constructive and collaborative working relationships with others. Continuously improve upon skills to impart knowledge and be an indispensable resource to others.
Organizing and Planning Work- Develop specific goals and plans to prioritize, organize, and accomplish work with minimal supervision. Proactively look ahead and anticipate needs with autonomy.
Prioritization - Manage the priorities of different executives and teams in such a way that conflicting priorities are handled completely and efficiently.
Discretion - Use discernment to maintain confidentiality when needed and to appropriately direct questions, calls, meeting requests, and other requests for time.
Innovation - Forward-looking thinker, who actively seeks learning, recognizes opportunities, and proposes solutions.
What we need from you:
Associate's Degree or requisite experience in Business-related field
Self-starter with a proactive mindset and ability to anticipate challenges without specific direction
Strong ability to multi-task and manage shifting priorities
Ability to work confidentially with individuals at various levels within the organization
Excellent project management and organization skills
Superior proficiency with Microsoft Office programs (writing and spreadsheet samples to be provided upon request)
Comfortable in taking direction from numerous leaders
Understanding of basic business principles and concepts in order to assist with special projects as needed
Proven track record of dependability and reliability
Anchor Point Management Group offers competitive compensation and benefits programs as well as a superior 401(k) retirement plan. We also offer opportunities for personal growth and development in a fast-paced, high growth environment.
We are an Equal Opportunity Employer.
$42k-56k yearly est. 1d ago
Customer Experience Manager St Louis
Ledgent Technology 3.5
Saint Louis, MO jobs
Job Title: Mgr, Customer Experience
Hourly Rate: USD $33.65
Onsite/Remote: 100% Onsite
Responsibilities:
The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals.
The Customer Experience Manager will:
Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division
Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT)
Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey
Translate complex data insights into clear, actionable recommendations for cross-functional teams
Collaborate closely with other functions to ensure customer pain points are prioritized
Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience
Manage, monitor and measure the performance of queues and processes
Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training
Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality
Support, recommend and implement technology initiatives
Routinely review staff performance of key metrics and work with staff daily to improve performance
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Management experience in a Call Center Environment with proven strong customer service skills
Ability to work with call monitoring tools/software
Demonstrated success with pipeline management
Financial Services and mortgage industry experience required
Strong understanding of applicable Federal, State and Local mortgage regulations
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
$33.7 hourly 2d ago
Direct Support Manager - Champaign County
CRSI 3.7
Urbana, OH jobs
CRSI is now hiring a Direct Support Manager in Champaign County.
$20.00 /hour
$1000 SIGN ON BONUS!
Paid Training
Up to $1500 Referral Bonus
Medical, Dental and Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more!
This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends.
Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age.
If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today!
Compensation details: 20-20
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$20 hourly 4d ago
Executive Assistant Office Manager
Techsource, Inc. 3.7
Los Alamos, NM jobs
Your Opportunity
TechSource is seeking a highly capable OfficeManager / Executive Assistant to serve as a central operational anchor for our Los Alamos office and a trusted right hand to the SVP of Operations, West. This role blends executive-level administrative support with full ownership of the office environment and daily operations.
This position goes beyond traditional officemanagement. You will ensure leaders can focus on strategic priorities while the office, schedules, systems, and details operate smoothly, professionally, and efficiently. If you thrive on ownership, discretion, and making others more effective through your work, this role is for you.
As a full-time OfficeManager / Executive Assistant for TechSource, you will support the SVP West Operations in the Los Alamos Program ManagementOffice (PMO) and serve as a key point of contact for visitors and staff. This role combines executive administrative support with officemanagement and receptionist duties. Responsibilities include managing calendars and schedules, booking travel, processing expense reports and PII, coordinating office space, and assisting visitors. This is a full-time, onsite role in the TechSource Los Alamos, NM office.
What You Will Do
Executive & Administrative Support
You will report to the SVP of Operations, West.
Provide direct administrative support to the SVP of Operations, West.
Manage complex and frequently changing calendars with accuracy and discretion
Coordinate meetings, travel arrangements, and logistics
Prepare, submit, and track expense reports and related documentation
Act as a professional liaison between the SVP and internal and external stakeholders
OfficeManagement & Guest Experience
Create a first-class experience for visitors, clients, and staff by maintaining a polished front office and taking ownership of office appearance and readiness-ensuring it is welcoming, organized, secure, and fully functional
Serve as the primary point of contact for incoming calls, mail, deliveries, and visitors
Manageoffice supplies, equipment, and inventory
Coordinate with property management, maintenance, janitorial services, and other vendors
Coordinate meals, refreshments, and logistics for in-office meetings, events, and special occasions
Requirements
Proven experience in an officemanager, executive assistant, or senior administrative role
Strong proficiency in Google Workspace and Microsoft Office (Word, Excel, Outlook, PowerPoint)
Excellent organizational skills with the ability to manage multiple priorities
Excellent written, verbal, and interpersonal communication skills
Professional demeanor with sound judgment and attention to detail
Ability to work independently, take initiative, and solve problems proactively
Ability to work onsite 5 days per week in Los Alamos, NM
U.S. citizenship required
Desired Traits
Friendly, confident, and professional
Self-starter with a calm, no-nonsense, solutions-oriented mindset
Highly organized, dependable, and punctual
Trustworthy and discreet with sensitive information
Comfortable following established processes while identifying ways to improve them
Appreciates clear expectations, direct communication, and accountability
Values work done well and takes pride in execution
Equal Employment Opportunity:
At TechSource, we recognize that our differences drive innovation, growth, and better results for our customers. We value and respect individuals, ensuring all feel empowered and valued. All qualified applicants will receive consideration for employment without regard to legally protected status as required by law.
What We Offer:
We know employee benefits are important to you. Therefore, we offer full-time employees an attractive suite of benefits including medical, dental, and vision insurance, generous paid time off, and superior paid holidays. Full-time employees also are eligible to contribute to a health savings account and flexible spending accounts, and TechSource provides full-time employees with paid life insurance benefit of 2x salary up to a maximum of $250,000. Furthermore, all employees are eligible to participate in our 401k plan, which TechSource enhances with a generous matching contribution. Lastly, TechSource is now an employee-owned company! Each qualifying TechSource employee takes a direct stake in the company's success and future growth through stock allocations. Stock allocations and vesting are determined by hours worked and tenure.
$36k-47k yearly est. 1d ago
Office Manager
Robert Half 4.5
Gaithersburg, MD jobs
Our client is located in Gaithersburg and is looking to hire an OfficeManager that will work 100% in the office 5 days week. The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Support HR in scheduling meetings, interviews and transport
Qualifications
Experience with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
$40k-60k yearly est. 2d ago
Office Manager
Robert Half 4.5
Schnecksville, PA jobs
This is a bookkeeping & administrative position for a manufacturing company, offering administrative support in the office (technically called an OfficeManager). The ideal candidate will have bookkeeping experience, doing light payroll & HR processes, mixed with other administrative needs and some other basic bookkeeping. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates.
Responsibilities
Support general bookkeeping needs (bookkeeping experience is preferred)
Support HR in onboarding, payroll, maintenance of employee information, scheduling meetings, interviews and transport.
Coordinate and organize office activities
Oversee stock of office supplies
Greet visitors at office
Coordinate inbound and outbound office mail
Qualifications
Sage (bookkeeping) & ADP (payroll) experience. Highly preferred, may not be considered without this.
Experience in Manufacturing with administrative and clerical work Proficiency in Microsoft Office suite
Strong communication skills
Strong ability to multitask
Friendly and upbeat demeanor
$36k-55k yearly est. 2d ago
Office Manager
The Newport Group-Executive Recruiters 3.5
Encinitas, CA jobs
We are a growing executive search firm who is seeking an OfficeManager for our office located in Encinitas, CA. This role will wear several hats with overall responsibility for administrative management . This person much be able to oversee computer network, office facilities, basic HR functions, and basic AR functions.
Computer network:
Set up new hires on PCs including setting up all hardware and setting up Microsoft Outlook
Troubleshoot various minor PC problems such as programs not loading, internet connectivity, questions on use of Microsoft products, passwords, etc.
Office Facilities:
Maintain the cleanliness of the office by working with janitorial vendor to address any issues
Conduct supply inventory and ensure that office is well-stocked with necessary supplies at all times
Organize monthly lunches, order, pick up food, and clean up training area afterwards
HR Functions:
At the direction of the Director of Operations or president, prepare new hire paperwork and review with new hires, ensuring all documents are signed
Work with health insurance broker to ensure all new hires receive proper information and are enrolled in a timely manner
AR Functions:
Prepare invoices to clients (approx. 5 per week)
Follow up with clients via phone and/or email to ensure timely payment of invoices
Make bank deposits,
Property Management
Along with president assist with managing 3 rental properties
Other responsibilities or projects may be assigned by President or Director of Operations.
The ideal candidate will be very proficient with computers, including Microsoft Excel, Microsoft Word, databases, and basic system administration and computer maintenance. Previous experience in an accounting or payroll focused role ideal. Must be able to see the big picture and make judgment calls from time to time. Candidate must be able to drive and willing to run errands as needed.
$39k-52k yearly est. 2d ago
Direct Support Manager - Allen County
CRSI 3.7
Lima, OH jobs
CRSI is now hiring a Direct Support Manager in Allen County.
$18/hour
Up to $1000 SIGN ON BONUS!
Paid Training
Up to $1500 Referral Bonus
Medical, Dental and Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more!
This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends.
Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age.
If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today!
Compensation details: 18-18
PI69a885b667ed-37***********3
$18 hourly 4d ago
Practice Support Manager
Duane Morris LLP 4.9
Philadelphia, PA jobs
JOB TITLE: Practice Support Manager
DEPARTMENT: Information Services
OFFICE: Philadelphia
OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets.
Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues.
Key Responsibilities and Duties:
Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff.
Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups.
Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support.
Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review.
Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency.
Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations.
Identify and pilot new technologies and features that improve accuracy, speed, and client value.
Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing.
Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency.
Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices.
Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications.
Lead and mentor a team of Project Managers, including goal setting, performance management, and career development.
Foster a collaborative, high-performing culture focused on quality, accountability, and client service.
Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology.
Required Qualifications, Skills, and Experience Education and Experience
Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred.
Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role.
Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment.
Technical Knowledge
Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies.
Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture).
Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus.
Proficiency with Microsoft 365, Windows, and firm systems such as iManage.
Core Competencies
Strategic leadership, team development, and performance management.
Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget.
Analytical problem-solving; creative, practical solutions under deadline pressure.
Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences.
High attention to detail; sound judgment; discretion with confidential information.
Customer-centric mindset; continuous improvement orientation.
Certifications and Professional Credentials
Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current.
ACEDS (Certified eDiscovery Specialist) preferred.
PMP, PMI-ACP, or comparable project management certification a plus.
Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus.
Reporting Structure and Team Management
Reports to the Practice Support & Innovation Director.
Directly manages Practice Support Project Managers.
Working Conditions and Additional Requirements:
Full-time; may require occasional after-hours or weekend work to meet court and client deadlines.
Occasional travel may be required for vendor meetings, training, or firm initiatives.
BENEFITS:
Comprehensive healthcare, dental, vision, and prescription plans.
Commuter, HSA and FSA spending accounts
Short-term and long-term disability and life insurance coverage
401k and Pension Plan
20 vacations days, 11 paid holidays
Employee Referral Bonus ($3,000.00)
ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************.
CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator
$124k-159k yearly est. 1d ago
Office Coordinator
Eversheds Sutherland 3.7
San Francisco, CA jobs
We have an exciting opportunity for an Office Coordinator in the San Francisco, CA office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.
The Office Coordinator is responsible for ensuring the smooth operation of the office and providing administrative and reception support. This position is on-site five (5) days a week.
Responsibilities and Duties:
Presents a professional, welcoming first contact to all visitors and provides courteous assistance; ensures that reception projects a professional and business-like atmosphere.
Coordinates the maintenance of common spaces for appearance and functionality. Handles accounts payable and accounts receivable. Process all invoices and checks.
Acts as the primary contact with office vendors.
Sends out daily notifications of scheduled visitors, coordinates reservations for visitor offices and distributes access cards for visitors.
Knowledgeable about office staff, secretarial assignments, visitor office availability and general office and building information to expedite requests or provide guidance to others.
Coordinates meeting arrangements with applicable departments; orders meeting or conference meals and secures supplies; copies as needed.
Provides A/V support for office video conference meetings as needed.
Develops and implements efficient office systems.
Maintains office equipment.
Manages supplies and maintains storage areas.
Answers incoming office calls, forwards callers and takes messages as needed Presents a professional, welcoming first contact to all visitors and provides courteous assistance; ensures that reception projects a professional and business-like atmosphere.
Processes incoming and outgoing mail, handles shipping and receiving tasks, as needed.
Assists with marketing and business development initiatives and materials.
Provides support for Human Resources as needed and appropriate recruiting, onboarding, departures, office moves; communicates employee concerns.
Remains current on firm technology changes and issues.
Provides IT support as needed.
Handles requests from office members, other offices and clients.
Schedules and coordinates events internally and externally (holiday parties, social events, etc.)
Performs other duties as assigned.
Knowledge, Skills and Abilities:
A Bachelor's degree is required.
Three to seven years' experience working as an office coordinator or office administrative role, preferably in a legal environment.
Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Detail-oriented, organized. Ability to multi-task and prioritize workloads.
Excellent computer skills and knowledge of MS Office Suite
This position will require on-site presence five (5) days a week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $51,000 - $74,000, with offers contingent upon the various factors. The firm's compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
$51k-74k yearly 3d ago
Office Administrator
Ascendo Resources 4.3
Jacksonville, FL jobs
The ideal candidate will be in charge of the organization and efficiency of daily office operations. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner.
Responsibilities
Manage the reception area and staff to ensure effective communication both internally and externally
Provide office guests with a hospitable experience
Supervise the maintenance of office areas, equipment, and facilities
Interact with IT, phone and building personnel as needed
Qualifications
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills
Ability to multi-task, organize, and prioritize work