Technical Support Specialist jobs at Addison Group - 5180 jobs
Information Technology Administrator
Addison Group 4.6
Technical support specialist job at Addison Group
About the Role
Looking for a hands on Network / Systems Administrator to support and modernize a multi-location environment for a growing construction organization. This role is onsite and highly visible. You'll be the primary technical presence in the Arizona office while partnering closely with a hands-on Director of IT based out of state.
What You'll Do
Provide onsite Tier 1-2 support for office users (Windows, mac OS, mobile, printers, conference rooms)
Own day-to-day troubleshooting across hardware, software, and connectivity
Support and improve on-prem Active Directory and Microsoft 365
Maintain and troubleshoot network infrastructure (switches, routers, Wi-Fi, firewalls, VPNs)
Support servers across multiple locations (AZ, CO, TX, FL)
Assist with onboarding/offboarding, device imaging, permissions, and asset tracking
Help clean up and re-implement tools like RMM, ticketing, and MDM
Work directly with leadership and end users in a face-to-face environment
Document fixes, processes, and improvements as you go
What We're Looking For
2+ years of hands-on IT support, systems admin, or network support experience
Strong working knowledge of:
Active Directory (on-prem)
Microsoft 365
Networking fundamentals (DNS, DHCP, VLANs, Wi-Fi, VPN)
Experience supporting switches/routers (Cisco, Meraki, Aruba, Ubiquiti, WatchGuard, or similar)
General MDM experience (Intune, Jamf, MaaS360, etc.)
Comfortable working independently without constant direction
Strong communication skills and a service-oriented mindset
Willingness to be onsite and hands-on every day
Nice to Have
Experience cleaning up inherited environments
Small-to-mid size company or construction/field-heavy environment exposure
Experience helping modernize IT operations from the ground up
$66k-94k yearly est. 2d ago
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Technical Support Representative
Cornerstone Technology Talent Services 3.2
Irving, TX jobs
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technicalsupport, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
$32k-36k yearly est. 1d ago
IT Support Desk Analyst
Kellymitchell Group 4.5
Chesterfield, MO jobs
Our client is seeking an IT Support Desk Analyst to join their team! This position is located in Chesterfield, Missouri.
Assisting staff that are having difficulties with their computer
Participating in the maintenance of several thousand laptops, desktops, and mobile devices
Desired Skills/Experience:
2+ years Support Desk experience or equivalent experience preferred
Ability to create PowerShell scripts to automate tasks
Competency in supporting the Microsoft Office 365 suite, including but not limited to Word/Excel/PowerPoint/Outlook/Microsoft Teams
Ability to troubleshoot, research, and resolve challenging technical issues
Have working knowledge of IT networking technologies
Able to create and maintain documentation that can be used by others
Must demonstrate a high level of professionalism when working with customers up to and including C-level executives
Must perform well under pressure both to internal IT customers and those outside of IT, even in demanding situations
Detailed understanding of the Windows operating systems 10 and iOS devices from an “under the hood”, detailed support level
Skilled in configuring, deploying, and troubleshooting a variety of PC hardware
Capable of self-managing assignments with little supervision
Able to complete tasks on-time, and report conflicting priorities
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $20.00 and $29.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$20-29 hourly 1d ago
Technical Support Specialist
Kellymitchell Group 4.5
Enon, OH jobs
Our client is seeking a TechnicalSupportSpecialist to join their team! This position is located in Enon, Ohio.
Provide remote technicalsupport for store hardware, software, networks, and applications using cloud and web-based tools
Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact
Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions
Identify and resolve issues before they impact store operations
Troubleshoot issues across current and legacy network environments
Direct and support field personnel during installation of new equipment on store networks
Install, configure, and upgrade software on newly deployed devices
Implement software changes for fuel dispensers and fuel tank monitoring systems
Set up and configure DVR equipment, including camera naming conventions and recording settings
Manage multiple incident tickets concurrently, working them in order of emergency priority
Analyze case history to identify recurring issues and recommend improved resolution strategies
Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required
Communicate critical events and outages to Store Support Team Leads in a timely manner
Coordinate with third-party help desk vendors as needed
Follow and contribute to internal knowledge base documentation and standard operating procedures
Create and update knowledge base articles to support repeatable solutions
Maintain equipment inventories and order replacement parts as required
Participate in required training to stay current with new technologies and troubleshooting procedures
Support special projects and additional duties as assigned
Desired Skills/Experience:
Associate degree in Computer Networking or a related field or equivalent professional experience
Specialized training in network communications, PC architecture, or application support preferred
Prior Help Desk, Service Desk, or TechnicalSupport experience preferred
Experience supporting networked hardware and applications in a distributed or retail environment a plus
Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices
Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network
Proven ability to manage multiple concurrent issues while prioritizing effectively
Strong analytical and problem-solving skills
Excellent verbal communication skills with the ability to explain technical concepts to non-technical users
Highly organized, detail-oriented, and able to perform well under pressure
Comfortable working in a fast-paced, 24/7 operational environment
Ability to perform repeated bending, standing, and reaching
Ability to occasionally lift up to 40 pounds
Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$16-23 hourly 2d ago
IT Help Desk
Kellymitchell Group 4.5
Louisville, KY jobs
Our client is seeking an IT Help Desk to join their team! This position is located in Louisville, Kentucky.
Handles Level 1 inbound calls/chats and accurately log interactions within the company's incident management system
Conducts appropriate diagnosis/troubleshooting to resolve known conditions
Escalates problem tickets within department guidelines when unable to resolve
Maintains a basic understanding of supported hardware and software, as well as any corresponding operational procedures
Assists with alerts and self- service incidents
Follows up on unresolved incidents
Desired Skills/Experience:
1+ years of customer service experience
Flexible work schedule
Organization skills
Strong oral and written communication skills
Problem solving ability
Entry level understanding of computer concepts such as: PC fundamentals and Operating systems
Preferred: A+, CCNA, or Net + Certifications
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position starting at $35,000 - 40,000. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$35k-40k yearly 2d ago
Desktop and Education Support Specialist
Ustech Solutions 4.4
Columbus, OH jobs
Duration: 3 Months Contract
The Desktop & Education SupportSpecialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other supportspecialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani Nagula
Email: ******************************
Internal Job ID: 25-49726
$39k-50k yearly est. 2d ago
Desktop and Education Support Specialist
Us Tech Solutions 4.4
Columbus, OH jobs
The Desktop & Education SupportSpecialist works within a team to provide OTDI supported customers professional computer support services, including resolving software, hardware, and network issues.
Provide technical assistance to customers and other supportspecialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms.
Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction.
Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management.
Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment.
Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers.
Installs new technology into the classrooms and performs as needed upgrades in same classrooms.
Performs preventive maintenance in classrooms on a regular basis.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function.
Will serve as desktop support for onsite technical assistance.
May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience:
Two years of experience or knowledge supporting desktop computers running Windows, JAMF, Mac OS or both in a network environment.
Experience with audio/visual equipment used in teaching, meeting, and event spaces.
Ability to work as part of a team and take the initiative to work independently.
Ability to maintain and manage information and documentation in an organized, systematic way.
Professional experience providing customer service.
$39k-50k yearly est. 5d ago
Information Technology Field Technician
Strategic Staffing Solutions 4.8
Novi, MI jobs
Job title: IT Field Technician - Novi, MI
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 2d ago
IT Field Technician
Strategic Staffing Solutions 4.8
Madison Heights, MI jobs
Job title: IT Field Technician
Duration: 12+ months
Location: Madison Heights MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 2d ago
Help Desk Analyst
Medasource 4.2
South Bend, IN jobs
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
$29k-37k yearly est. 3d ago
IT Intern
HG Arias & Associates 3.7
El Paso, TX jobs
HG Arias & Associates is searching for an intern for the IT department of a large customer on the Eastside of El Paso. The intern will be in the Business Project Specialist area.
Some of the duties that the IT intern will be doing will be
Assist in collecting and organizing data on current vehicle configurations, up-fitting costs, and vendor practices.
Support analysis of fleet utilization and lifecycle costs to identify standardization opportunities.
Develop templates, flowcharts, and documentation for the upfitting process (e.g., specification sheets, approval workflows).
Coordinate with Fleet Maintenance, Operations, and other departments and vendors.
Research comparable upfitting programs used by other similar clients.
Prepare reports and presentation materials summarizing findings and recommendations
Requirements:
Currently a junior or senior in an IT bachelors degree program.
Must be able to pass a drug test
Must be authorized to work in the U.S.
$26k-33k yearly est. 55d ago
Technical Support Specialist
The Intersect Group 4.2
Enon, OH jobs
Duration: 3 to 6 months
10 AM - 2 PM, Monday through Friday
Interview process: One virtual interview only
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technicalsupport for hardware, software, store networks and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets and follows procedures described in the internal knowledge base
Provides documentation for knowledge base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
$51k-77k yearly est. 3d ago
Tech Support Specialist
The Intersect Group 4.2
Enon, OH jobs
he Intersect Group is hiring for a technicalsupportspecialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technicalsupport/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices.
This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc.
These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours.
Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat
These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians
Bill rate $40
Pay $20 and up
3 month contract through the end of the year but highly likely it will extend
5 days onsite at Speedway Headquarters in Enon, OH:
Address: 500 Speedway Dr, Enon, OH 45323
Interview Process:
Manager will give us access to his calendar and we just schedule our candidates on his calendar!
30 minute teams interview and offer
Must Haves:
Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers
Nice to Haves: Windows exp
Network exp
Helpdesk exp
POS exp
Retail exp
Gas station exp
$51k-77k yearly est. 3d ago
IT Support Specialist
Paladin Consulting 4.6
Fort Worth, TX jobs
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 4d ago
Desktop Support Specialist
Cornerstone Technology Talent Services 3.2
Prosper, TX jobs
Job Title: Desktop Engineer / Deskside Support
Job Type: Contract-to-Hire
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface.
Key Responsibilities:
Provide deskside technicalsupport for Windows OS and various hardware components
Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones
Perform installations, uninstalls, and imaging (no image creation required)
Troubleshoot client-side networking and registry-level issues
Deliver timely and professional technicalsupport directly at users' desks
Document and escalate support issues as needed
Required Qualifications:
Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment
High school diploma or equivalent
Strong understanding of Windows OS and registry-level troubleshooting
Solid linear troubleshooting skills and client-side network support experience
Excellent communication skills for interacting with both technical and non-technical users
Preferred Qualifications:
Prior experience in a medical or government environment
Additional Details:
This is a contract-to-hire role
No driving is required while on contract, but 3 years of driving history is preferred for conversion
$40k-51k yearly est. 5d ago
Client Support Specialist
Usherwood Office Technology 3.8
Syracuse, NY jobs
Usherwood Office Technology is a proud family- owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
About the Position:
Usherwood is growing and we are looking to hire a customer service focused Client Services Specialist to ensure client satisfaction. The selected individual will be responsible for working directly with our valued business customers as well as Usherwood Office Technology's internal staff to address inquiries and resolve any issues; all while providing best-in-class client support.
Internal communication with all departments and levels of management are vital to the success of the Client Services role.
Key Responsibilities:
Answer inbound inquiries via phone and email
Analyze and track supply orders, assist with procuring supplies to meet demand, and process orders.
Dispatch field service technicians as necessary to repair devices via inbound request from clients and third-party vendors.
Review of inbound communication, service tickets, supply orders and statuses
Verify client contact information and ensure any invoice charges are accurate and sent via email or USPS to the appropriate contact.
Document client communication into ticketing system
Process supply order replenishment and other supply order via internal warehouse stock or third-party vendors
Analyze all supply requests before making decision on whether to ship or not
Generate reports using Excel
Qualifications:
High school diploma required
Minimum one year experience in a client service work environment
One year experience in a call center environment preferred
Knowledge of MAC/PC hardware and operating systems, Mobile devices, and printers/scanners
Ability to prioritize and multitask assigned issues in a fast-paced work environment
Proactive attitude of client service and integrity
Knowledge of Microsoft Office and ticketing system applications
Demonstrated problem troubleshooting, root cause and resolution skills
Ability to work in a team environment with effective communication
What we offer:
Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
Company paid life insurance and long-term disability insurance
20 days of paid time off
401(k) plan with matching company contribution
Annual company store allowance
Enrollment into bonus opportunity program Key Responsibilities
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
$38k-47k yearly est. 5d ago
Jr RV Technician
The Pivot Group 4.3
Holland, MI jobs
Tracking Number: FA-001-JRT-8401 Internal Job Number: 8401 Junior RV Technician, Automation Systems Looking to pivot into an exciting new role where your technical aptitude can shine? Imagine joining a dynamic team at a leading Custom Automation firm, where you'll launch your career supporting state-of-the-art industrial machinery across the nation. As a Junior RV Technician, you'll gain invaluable hands-on experience, working alongside seasoned experts to ensure the seamless operation of complex, custom-built automation systems at client sites. This role requires a willingness to travel extensively, offering a unique opportunity to see diverse industrial environments while building foundational skills in electrical, mechanical, and controls systems. You'll be a vital part of a team dedicated to keeping critical manufacturing operations running smoothly, making a tangible impact from day one.
This position is perfect for an ambitious individual eager to learn the intricacies of industrial automation. You'll assist in diagnostics, preventative maintenance, and minor repairs, directly contributing to client satisfaction and operational efficiency. If you're ready for a career that offers significant travel and a steep learning curve in advanced technology, this is your chance to make a real difference and pivot your trajectory into a high-demand field.
Key Responsibilities:
Assist senior technicians with the installation, troubleshooting, and repair of custom automation systems at client locations.
Perform preventative maintenance tasks, including inspections, cleaning, and lubrication of mechanical and electrical components.
Learn to read and interpret electrical schematics, mechanical blueprints, and pneumatic diagrams.
Support the calibration and adjustment of sensors, actuators, and other machine components.
Document service activities, including work performed, parts used, and issues encountered.
Maintain a clean and organized work environment, both in the service vehicle and at client sites.
Communicate effectively with clients and team members, providing updates on service progress.
Adhere to all safety protocols and company procedures.
Recommended Qualifications:
High School Diploma or GED.
Vocational training or an Associate's Degree in Electrical Technology, Mechatronics, Industrial Maintenance, or a related field, or equivalent military experience.
Basic understanding of electrical and mechanical principles.
Willingness and ability to travel extensively (potentially overnight and nationally) to client sites.
Valid driver's license with a clean driving record.
Eagerness to learn and a strong work ethic.
Ability to lift and carry equipment weighing up to 50 pounds.
Preferred Qualifications:
Basic experience with hand tools and power tools.
Familiarity with basic troubleshooting techniques.
Exposure to Programmable Logic Controllers (PLCs) or Human-Machine Interfaces (HMIs).
Excellent communication and interpersonal skills.
Roles That Should Apply:
Entry-Level Automation Technicians
Industrial Maintenance Apprentices
Vocational School Graduates
Mechanically Inclined Individuals
Aspiring Field Service Professionals
If you're a hands-on learner who thrives in dynamic environments and is eager to travel while mastering cutting-edge automation technology, we encourage you to apply. This is an unparalleled opportunity to jumpstart your career with a leader in Custom Automation and grow your expertise with direct mentorship. Join us and help shape the future of industrial efficiency!
Required Skills:
• Running
• Sensors
• Controllers
• GED
• Diagrams
• Offers
• Operations
• BASIC
• Interfaces
• Calibration
• Machinery
• Operational Efficiency
• Travel
• Components
• Manufacturing
• Interpersonal Skills
• Automation
• Troubleshooting
• Maintenance
• Training
• Communication
Salary Package:
$ 70,000.00 - 90,000.00 (US Dollar)
$26k-35k yearly est. 5d ago
Laptop Configuration Technician (Mac and Windows)
Tekstream Solutions 4.5
Atlanta, GA jobs
TekStream Solutions is seeking a Laptop Configuration Technician with experience supporting customers with both Mac and Windows devices. This is an on-site, contract opportunity with a duration of 12 months. This team provides advanced technicalsupport to end-users, creating knowledge documentation, and resolving issues with Windows and MacOS Computers.
Job Responsibilities:
Image and configure Mac and Windows devices, preparing them for delivery to staff on-campus or shipping them to a remote location
Receive and perform diagnostics on returned devices for repair, diagnosis, or retirement based on business needs
Monitor and respond to device configuration requests through IT Service Management system, fulfilling requests with excellent documentation and notification to end users
Assist in organizing and staging laptops, chargers, adapters, documentation, and other necessary items in preparation for large-scale new hire classes of up to 70 individuals
Qualifications:
5+ years Windows and Mac device configuration experience
5+ years experience supporting Mac and Windows endpoints
Excellence in organizing workspace and tasks to ensure multiple devices can be configured in tandem, while limiting mis-configurations
Ability to follow complex processes consistently, and provide effective feedback for challenges as they arise
Certification (such as Apple, Microsoft, or CompTIA) preferred
Interested and qualified candidates please apply here or send resume directly to **************************.
$25k-33k yearly est. 4d ago
Trade Support Specialist (Accounting Associate)
ATR International 4.6
Newark, DE jobs
The Trade supportspecialist will support the settlement of loan trades globally on behalf of all LOB's falling under the CIB and CB that engage in loan syndication and trading activity, including Credit Trading, Fixed Income Financing, Debt Capital Markets and CIB Risk. The role is fast-paced and involves high transactions and requires close coordination with a number of internal groups (trading desk, Finance/Product Control and other groups within WLS) as well as external clients
ROLES & RESPONSIBILITIES
Prepare and execute trade settlement timely for various loan businesses within currency deadlines
Review of all settlement documentation in accordance with the LSTA and LMA standard terms and conditions
Maintain and investigate trade related exceptions, such as open payable and receivable balances.
Communicate frequently with front office, documentation, and accounting and control teams as well as external counterparties
Monitor general ledger activity in regards to payments associated with trade settlement.
SKILLS
Bachelor's degree in Finance or Business (or equivalent experience)
Excellent communication and interpersonal skills
Demonstrated leadership abilities and strong teamwork skills
Control Oriented
Prioritize workload efficiently
Detail orientated individual that can work effectively under pressure
Strong attention to detail
Ability to multi-task and prioritize workload
Strong problem solving, decision making, and analytical skills
$36k-46k yearly est. 2d ago
Network Support Admin
Addison Group 4.6
Technical support specialist job at Addison Group
Job Description
Job Title: Network Support Admin
Work Model - Remote, but would like to find someone in DFW who could come in as needed
Notes: We are looking to grow our Network Operations team and are seeking an entry-level Network Support Administrator to join due to company growth. The Network Support Administrator will serve as the next step up from the Help Desk team, escalating and resolving issues specific to networking, including telephony, chronic connectivity problems, Wi-Fi, application issues, ISP outages, and mobile device support (iPhones/iPads). Responsibilities also include managing carrier tickets, phone systems, and related services. Strong communication skills are essential, as this is a fully remote position that requires regular collaboration with internal teams, vendors, and network providers to resolve issues efficiently.
Top skills:
-2 plus years of Network Admin support
-Ticketing support (ServiceNow)
-Communication - white glove support
Pluses:
-Cisco Meraki
-Ping Central