The Catering ServicesManager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Job Responsibilities
? Develop and complete catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Deliver consistent quality in planning and carrying out events
? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
? Assist clients in planning special events and providing creative solutions to clients? needs
? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
? Responsible for delivering food and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Ensure accurate reporting of all catering related revenue, expenses, and receivables
? Recruit, train, schedule and develop team members
? Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 2 years of experience
? Prior experience in a management or supervisory role preferred
? Previous experience in events, hospitality and catering preferred
? Requires a bachelor?s degree or equivalent experience
? Available to work event-based hours
? Must have excellent communications skills
? Complete Food Handlers and Alcohol Service Certifications as required
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Ability to stand for extended periods of time
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$67k-114k yearly est. 3d ago
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Catering Services Director - Auburn University
Aramark 4.3
Auburn, AL jobs
The Catering Services Director is responsible for planning and leading the entire catering operation across multiple units or in a large account. The Catering Services Director will be responsible for the Catering team, planning, and completing catering orders and special events. Additionally, the Catering Services Director will be responsible for the budgets and financial goals of the department.
Job Responsibilities
? Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
? Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
? Develop and implement catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
? Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
? Implement new services to support base business growth and client retentions
? Stay ahead of and advise clients, customers and staff on current catering trends and products
? Facilitate the delivery of prepared food built from banquet event orders
? Participate in sales process and negotiations of contracts and assist clients in planning special events
? Train and lead catering employees to ensure catering standards are followed
? Responsible for setting and delivering sales, food, and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
? Ensure compliance with all food, occupational and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 4 years of experience
? Requires at least 1-3 years of experience in a management role
? Previous experience in events and catering required
? Bachelor?s degree or equivalent experience required
? Strong communication skills
? Available to work event-based hours
? Complete Food Handlers and Alcohol Service Certifications as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$71k-133k yearly est. 5d ago
Food Service Manager
Aramark 4.3
Alexandria, MN jobs
The Food ServiceManager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
COMPENSATION: The salary range for this position is $50,000 to $60,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$50k-60k yearly 4d ago
Food Service Manager
Aramark 4.3
Mineral Wells, TX jobs
The Food ServiceManager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$28k-36k yearly est. 3d ago
Food Service Manager
Aramark 4.3
Larned, KS jobs
The Food ServiceManager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$25k-32k yearly est. 4d ago
General Manager- Longwood University
Aramark 4.3
Farmville, VA jobs
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$41k-76k yearly est. 3d ago
Food Service Manager
Aramark 4.3
London, OH jobs
The Food ServiceManager at London Correctional Institution is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.
Compensation Data
COMPENSATION: The salary range for this position is $58,344 to $58,344. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. ?
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$58.3k-58.3k yearly 1d ago
General Manager - East Carolina Unversity - Athletics
Aramark 4.3
Greenville, SC jobs
Aramark Sports & Entertainment is looking to hire a new General Manager to support our food and beverage operations. THE OPPORTUNITY: As a General Manager at East Carolina University Athletics, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage operations which could include concessions, catering and premium dining services and retail services. This position will support and be responsible for executing large sports events, concerts, catering, and other large venue special events. The General Manager will report to Senior Leadership with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals.
Job Responsibilities
Full P&L responsibility in regard to food and beverage
Manage the client relationship at the location, while providing hands on execution and leadership of operations.
Leadership of a large team of managers and workforce throughout multiple units and concepts.
Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets.
Partner regions Vice President of Operations to plan and execute business development strategy for growth.
Recruitment and development of new and existing managers.
Interact successfully with the client, stadium guests and team members on a regular basis.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Minimum of 5+ years of large venue or multi-unit management experience is required.
Premium and Concessions Management experience preferred.
Direct P&L responsibility within a comparably scoped environment
Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
Ability to respond effectively to changing demands. P&L accountability and/or contract-managedservice experience is desirable.
Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$32k-56k yearly est. 3d ago
Customer Service Manager
Firstpro, Inc. 4.5
Vineland, NJ jobs
Customer ServiceManager - Direct Hire
Compensation: $80,000-$100,000 + 5% Bonus
Reports To: Executive Vice President
Schedule & Benefits:
Hours: 8:30 AM-5:00 PM, fully onsite
Benefits: Competitive health insurance, 401k with 3% match, and 3 weeks PTO
Job Description: Customer ServiceManager
The Customer ServiceManager will lead the customer service function, ensuring efficient order processing, strong communication with retail partners, and proactive issue resolution. This role supports Sales, Production, and Logistics while driving customer experience standards and team performance.
Key Responsibilities
Customer Interaction & Order Management
Maintain daily communication with customers, brokers, sales reps, and major retail partners
Process customer orders via ERP and EDI platforms; ensure accurate EDI mapping and transmission
Manage retailer-specific requirements (routing guides, portals, labeling, compliance documents)
Prepare internal documentation for orders, promotions, samples, and special programs
Coordinate with Production Planning and Warehouse to meet order deadlines and promotional commitments
Ensure timely and compliant deliveries to all accounts
Customer Service Operations
Oversee customer complaints, including chargebacks, deductions, compliance issues, and EDI errors
Work cross-functionally to resolve issues impacting fulfillment and service levels
Provide backup coverage for customer service team members as needed
Develop and maintain customer service procedures, tools, and best practices
Leadership & Team Development
Lead, coach, and support the customer service team
Set KPIs including fill rate, on-time delivery, EDI accuracy, and retailer scorecard performance
Promote a culture of accountability, communication, and customer focus
Cross-functional Support
Partner with Sales on promotional planning, inventory availability, and retailer requirements
Assist with pricing updates, seasonal programs, and promotional execution
Provide leadership reporting, scorecards, and performance updates
Qualifications & Skills
Bachelor's degree in Business Administration or related field
3-5+ years of customer servicemanagement in manufacturing, distribution, or CPG
Strong ERP/EDI knowledge; SPS Commerce experience strongly preferred
Strong understanding of retailer compliance, portals, routing guides, and chargeback management
Excellent communication, leadership, and problem-solving skills
Ability to thrive in a fast-paced, retail-driven environment with strong attention to detail
Interview Process
Round 1: Virtual or onsite with HR
Round 2: Virtual or onsite with senior leadership
$49k-78k yearly est. 3d ago
Customer Service Manager
24 Seven Talent 4.5
Huntington Park, CA jobs
Customer ServiceManager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $100K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer ServiceManager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer ServiceManagement or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
$100k yearly 4d ago
Operations Manager
Aegis Worldwide 4.2
Addison, IL jobs
Operations Manager
Reports To: Vice President of Operations
About the Role
The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment.
Key Responsibilities
Operations Management
Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards.
Manage shipping, receiving, materials flow, and inventory control.
Track and analyze KPIs related to output, quality, cost, and delivery performance.
Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste.
Leadership
Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators.
Foster a culture of accountability, teamwork, and continuous improvement.
Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals.
Support workforce planning, training, and performance management initiatives.
Quality & Compliance
Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards.
Champion defect reduction and root cause analysis to improve product reliability.
Promote and maintain safety and quality as top operational priorities.
Process & Equipment Optimization
Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime.
Identify and implement automation and cost-saving opportunities across production areas.
Standardize manufacturing procedures and documentation for efficiency and scalability.
Safety & Environmental Compliance
Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations.
Conduct regular safety audits, enforce PPE requirements, and lead incident investigations.
Promote a proactive safety culture across all production teams.
Qualifications
Required:
Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field.
6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.).
Proven track record managing engineer-to-order (ETO) manufacturing operations.
Demonstrated leadership in fabrication, assembly, and testing environments.
Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel.
Experience applying Lean and Six Sigma methodologies to improve efficiency and quality.
Excellent communication, organizational, and decision-making skills.
Preferred:
Direct experience with switchgear manufacturing.
Background with leading competitors or similar organizations in power distribution equipment.
Key Attributes for Success
Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment.
Strategic thinker with a continuous improvement mindset.
Strong sense of ownership, accountability, and long-term commitment.
Effective communicator who can engage teams and foster collaboration across departments.
Compensation & Schedule
Salary Range: $150,000-$180,000 (higher for exceptional candidates)
Bonus: Up to 20% annual performance bonus
Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed
Travel: Minimal, primarily local
Why Join
This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.
$150k-180k yearly 3d ago
Customer Service Manager
Connect Search, LLC 4.1
Geneva, IL jobs
Our client in the manufacturing industry is seeking a Customer ServiceManager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer ServiceManager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction.
Key Responsibilities
Manage and lead a small customer service team, including hiring, coaching, training, and performance development.
Serve as the primary escalation point for customer issues, ensuring timely and effective resolution.
Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment.
Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing.
Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges.
Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment.
Build strong relationships with customers through proactive communication, responsiveness, and problem-solving.
Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales.
Maintain clear documentation of customer interactions, service issues, and resolutions.
Identify service gaps and opportunities to improve processes, tools, and communication across departments.
Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination.
Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals.
Qualifications
5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment.
Prior experience supervising or managing customer service teams.
Strong understanding of order management, production workflows, and supply chain.
Bachelors Degree preferred
$34k-46k yearly est. 3d ago
Customer Service Manager
LHH 4.3
Chandler, AZ jobs
On‑site, team‑based environment | Full‑time | People & experience first
About the role
A well-known Phoenix business is hiring a Customer ServiceManager to lead a close‑knit customer care team of four. Your north star is
culture
: you'll elevate team energy, bring cross‑functional groups together, and coach your reps so customers feel the difference in every interaction.
Why this role matters
Our customers connect with us across phone, text, email, and website chat. They deserve fast, friendly, and accurate help-every time. This role ensures we deliver that consistently by strengthening skills, sharpening processes, and fostering a “one team” mindset across operations, dispatch, and field services.
What you'll do
Lead, coach, and mentor a team of four customer service reps-daily huddles, side‑by‑sides, QA reviews, and individualized development plans that lift performance and morale.
Champion culture and collaboration-build rituals that connect customer service with dispatch, scheduling, field techs, and back office; resolve friction and celebrate shared wins.
Own multi‑channel workflow-optimize queues across phones, SMS, email, and web chat; ensure SLAs are met, and handoffs are smooth.
Be the calm problem‑solver-jump into complex or escalated cases, think on your feet, and model sound judgment under pressure.
Improve the customer journey-map pain points, tighten scripts and macros, simplify policies, and partner with operations to eliminate repeat issues.
Use data to drive outcomes-track handle time, first‑contact resolution, CSAT/NPS, schedule adherence, and contact quality; translate insights into action.
Hire, onboard, and upskill-interview for service mindset, set clear expectations, and build a training library of playbooks, scenarios, and role‑plays.
Own daily rhythm-coverage planning, break schedules, real‑time queue management, and quick standups to unblock the day.
What you'll bring
Coaching first leadership style with a track record of developing CSR talent and improving customer outcomes.
Quick, resourceful problem‑solving-able to triage, decide, and communicate clearly in fast‑moving situations.
Experience in high‑volume contact center or service dispatch; industry experience helpful but not required-we'll teach the domain.
Comfort with multi‑channel platforms (telephony, chat/SMS, email), ticketing/CRM tools, and basic reporting dashboards.
Empathy, composure, and strong written/verbal communication skills.
Work environment
Everyone sits together-collaborative, on‑site pod with real‑time support and coaching.
You'll manage live queues across phone, text, email, and web chat; expect a mix of quick solves and deeper troubleshooting.
Benefits & growth
Competitive pay, performance bonus potential, and avenues to grow into broader operations or customer experience leadership.
Training on tools, industry basics, safety, and customer service best practices.
$36k-54k yearly est. 2d ago
Information Technology Service Delivery Manager
Prestige Staffing 4.4
Smyrna, GA jobs
IT Service Delivery Manager (ManagedServices)
Type: Full-Time
Pay: $80,000 - $90,000 per year
The Service Delivery Manager is a key member of the Service Delivery Department Leadership team. Under the supervision of the Director of IT Operations, this role is responsible for managing a team of Systems Administrators, Systems Engineers, and Service Desk Lead(s).
The Service Delivery Manager ensures operational excellence across service delivery functions, drives continuous improvement, and fosters a high-performing team culture aligned with our core values. This position plays a critical role in maintaining high-quality client service, optimizing internal processes, and supporting strategic initiatives.
Duties and Responsibilities:
Department Leadership and Strategic Alignment
Lead, mentor, and develop the Service Delivery team, fostering a culture of excellence, engagement, and accountability.
Participate in departmental Level 10 meetings, contributing to issue solving, team health, and scorecard reviews.
Collaborate with leadership in Same Page meetings to ensure alignment on priorities and communication.
Own and drive departmental Rocks (quarterly goals), ensuring progress and completion.
Develop and implement service delivery strategies, policies, and procedures to optimize efficiency and client satisfaction.
Oversee workflow management, SLA compliance, ticket assignment, and resource allocation.
Analyze service metrics and KPIs, identify trends, and recommend improvements.
Operational Excellence and Quality Assurance
Ensure consistent delivery of high-quality IT support and managedservices.
Monitor performance against service level targets and proactively address missed SLAs.
Oversee incident, problem, and escalation management processes.
Drive tactical and strategic resource planning for technicians and field support.
Ensure compliance with company policies, procedures, and standards.
Maintain and report on departmental scorecard metrics to ensure visibility and accountability.
Client Success and Relationship Management
Build and maintain strong client relationships, acting as a senior point of contact for escalations and service reviews.
Support client onboarding and ensure seamless transition into service delivery.
Conduct regular client meetings, gather feedback, and drive continuous improvement.
Communicate service issues, changes, and resolutions to clients in a timely and professional manner.
Team Development & Engagement
Provide leadership, coaching, and performance management for the service delivery team.
Coordinate training, certification planning, and professional development.
Forecast hiring needs and participate in recruitment and onboarding.
Promote team building and engagement activities in collaboration with the Office Manager.
Ensure the team is aligned with company vision, values, and strategic goals through EOS tools and practices.
Knowledge, Skills, and Qualification Requirements:
Understand and consistently act in accordance with the company core values.
4-year bachelor's degree or equivalent professional experience.
Minimum 3 years of experience managing or mentoring IT service delivery teams, preferably within an MSP environment.
5+ years of hands-on IT service delivery experience.
Strong leadership and communication skills with proven ability to develop high-performing teams.
Demonstrated success implementing Microsoft technologies (Solutions Consultant, Project Management, Implementation Consultant).
Project Management experience preferred.
Professional Certifications, such as HDI, ITIL, SDI, PMI
Experience with Autotask, Datto RMM, and other key MSP platforms.
Strong knowledge of IT applications, processes, software, and IT equipment.
Exceptional interpersonal, communication and relationship building skills.
Strong problem solving and conflict resolution skills.
Ability to thrive in a fast-paced environment and meet deadlines.
Excellent time management/organization skills with attention to detail and the ability to handle multiple tasks simultaneously.
Experience with EOS or similar business operating systems preferred.
$80k-90k yearly 3d ago
Operations Manager
FPC of Savannah 4.3
Nashville, TN jobs
Operations Manager - Distribution Center
About the Role
We are looking for a results-driven Operations Manager to lead daily distribution center activities and drive operational excellence across fulfillment, inventory, and warehouse execution. This role is ideal for a hands-on leader who thrives in fast-paced environments and is passionate about continuous improvement, team development, and process optimization.
The Operations Manager will play a key role in improving performance, ensuring safety and quality standards, and partnering cross-functionally to support business objectives.
What You'll Do
Lead and manage end-to-end distribution center operations, including receiving, storage, order fulfillment, and shipping.
Drive continuous improvement initiatives using Lean principles, Kaizen events, and standard work to improve productivity and reduce inefficiencies.
Establish and sustain 5S standards to promote a safe, organized, and efficient warehouse environment.
Develop, coach, and mentor frontline leaders and associates to build a high-performing, accountable team.
Track and analyze operational KPIs related to throughput, accuracy, service levels, and labor efficiency.
Partner with planning, inventory, and customer-facing teams to ensure on-time and accurate order execution.
Ensure compliance with safety policies, company standards, and regulatory requirements.
Identify operational risks and implement corrective actions to support consistent performance.
What We're Looking For
Proven experience leading operations in a distribution, fulfillment, or warehouse environment.
Strong working knowledge of Lean, continuous improvement tools, and operational best practices.
Demonstrated ability to lead teams, influence change, and improve performance through data and metrics.
Excellent communication skills with the ability to work effectively across functions.
Experience with warehouse management systems (WMS) and operational reporting tools preferred.
Bachelor's degree in operations, supply chain, logistics, or a related field-or equivalent experience.
$50k-82k yearly est. 3d ago
Leadership - Director of Transplant Services
Pride Health 4.3
Dallas, TX jobs
Perm - Director of Transplant Services (Days) - Dallas, TX
Permanent - Leadership
Specialty: Director of Transplant Services
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Shifts: Days
Compensation
Hourly Range: $61.06 to $103.85
Job Summary
The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement.
Key Responsibilities
Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line.
Implement clinical best practices, standardized documentation, and enhanced care coordination.
Develop and oversee innovative care models to improve patient outcomes and reduce variations in care.
Foster strong communication and collaboration across Parkland Health and community partners.
Streamline and standardize processes to ensure reliability, sustainability, and improved access to care.
Maintain and strengthen program accreditation and regulatory compliance.
Facilitate multidisciplinary team meetings with nursing and medical leadership.
Participate in quality initiatives, certifications, and credentialing activities.
Support involvement in CMS Innovation programs and alternative payment models.
Build community partnerships to enhance access to resources and patient engagement.
Represent Parkland in state and national transplant organizations and conferences.
Required Skills & Abilities
Strong understanding of transplant program standards, accreditation requirements, and data platforms
Expertise in clinical operations, program evaluation, and outcome management
Excellent communication skills across clinical and administrative teams
Ability to manage multiple operational teams and execute strategic goals
Strong leadership, staff development, and team motivation skills
Experience with community engagement and patient-centered care
Fiscal management knowledge (budgets, grants, personnel)
Strong writing skills for reports, grants, and educational materials
Proficient in Windows-based software (Word, Excel, database systems)
Education & Experience Requirements
Education (Required)
Master's degree in nursing, Business Administration, Health Administration, or related field
Experience (Required)
8+ years professional experience in:
Transplant Services
Peritoneal Dialysis operations
Benefits
Medical, Dental, Vision
Life Insurance
Disability Coverage
Flexible Spending Accounts
*Offered pay rate will be based on education, experience, and healthcare credentials.
Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees.
Interested? Apply now!
About Pride Health
Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.
As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.
Equal Employment Opportunity Statement
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
$65k-99k yearly est. 3d ago
Paper Mill Operations Manager
Korn Ferry 4.9
Oxnard, CA jobs
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE# 510736747
$93k-143k yearly est. 2d ago
Healthcare Protective Services Supervisor
Blackstone Consulting, Inc. 4.4
Urban Honolulu, HI jobs
Openings:
Honolulu, Hawaii: $125,840 annually
About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status
BCI seeks a dedicated and passionate Protective Services Supervisor to serve as an integral part of the security and care delivery team for a leading healthcare provider.
About the Role: The Protective Services Supervisor manages the day-to-day operations of the HPO program for an assigned market, service area, or medical center including operational effectiveness, problem resolution, staffing, scheduling, supervision, and training. Responsible to ensure delivery of high- performance, professional, and technical security functions to protect patients, staff, physicians, visitors, property, and facilities from crime, disruptive activity, and workplace violence. Provides leadership, direction, and support to assigned HPO personnel and resources. When appropriate, the PSPM will perform the role of a Healthcare Protection Officer (HPO) including response to security incidents and workplace violence.
Essential Functions
Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations
Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
Learn Healthcare facility-specific procedures and policies
Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors
Communicate with and support management in achieving training and development objectives and goals for training
Other duties as assigned
Minimum Qualifications
HSD or GED
5+ years experience in security, military, or law enforcement related experience
Combined with 3+ years as healthcare security lead
Security management, organizational leadership, or similar field
California issued Security Guard Card
Management of multiple security officers
Strong de-escalation skills
Excellent verbal and written communication skills
Ability to pass Physical Agility Test upon employment
Ability to pass Physical Agility Test on an annual basis as a condition of continued employment
Preferred Qualifications
Law enforcement or military police management
Healthcare security supervisor experience
Exposed Firearms Permit/Armed Security License
$26k-35k yearly est. 2d ago
Operations Manager
Integrity Trade Services 3.9
Whitehall, MI jobs
Operations Manager - Up to $180k/annually DOE!
is a direct hire opportunity!
Integrity Trade Services is hiring an Operations Manager for our manufacturing client to start immediately at up to $180k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
Empowers talent - Removes barriers to individual and organizational productivity; motivates and equips others to achieve high performance; recognizes the direct relationship between people and measurable results; promotes learning through cross-training opportunities.
Flexible - Adapts easily to changing conditions in a dynamic environment; able to multitask and shift efficiently between priorities; applies different perspectives and approaches depending on the situation.
Organized and time-conscious - Manages time effectively to complete tasks efficiently; understands process durations and sets realistic expectations; maintains balance between accessibility and proactive time management.
Business-minded - Aligns people and resources according to operational demand; accurately forecasts needs and prioritizes focus areas by project and timeline; leverages strong business acumen to make timely, well-informed decisions.
Interpretation and synthesis - Quickly assesses and integrates multiple data points to form actionable plans; interprets both quantitative and qualitative information to guide decision-making; justifies recommendations with clear, evidence-based reasoning; understands relevant metrics and industry trends.
Rigor - Ensures accountability through audit processes; expertly utilizes existing systems and tools; gathers insights from all organizational levels-from shop floor to enterprise leadership; fosters continuous improvement through refined processes.
Team-oriented - Actively participates at the tactical level when necessary; contributes technical or operational support while maintaining strategic oversight; delegates effectively while sustaining leadership authority.
Trust and relationship-building - Communicates regularly and transparently to maintain information flow; maintains strong visibility within operations; emphasizes recognition of strengths and accomplishments while addressing performance gaps constructively.
Inventive - Identifies efficiencies and drives time savings in operational workflows; encourages and acts on innovative ideas from all levels of the organization.
Professional presence - Manages escalations objectively and calmly; reframes challenges as opportunities for development; upholds the integrity of the plant environment and company brand.
Responsibilities:
This staff-level position provides leadership in manufacturing excellence, driving continuous improvement in key performance metrics, including quality, productivity, cycle time, delivery, and cash flow, while ensuring exceptional customer satisfaction.
Comply with all safety procedures and department-specific safety standards.
Monitor and improve key metrics such as OEE, departmental production value added, daily shipment targets, and profit/revenue.
Maintain a safe and clean work environment for all employees.
Enhance manufacturing planning, execution, and shop floor discipline.
Lead implementation of Plant ABS and lean manufacturing initiatives.
Identify and eliminate non-value-added activities and waste.
Improve product flow and implement methods to reduce labor hours.
Develop and train team leaders, facilitators, supervisors, and support staff for both professional and personal growth.
Immediately address any safety infractions or concerns and promote Injury Free Event (IFE) reporting.
Manage departmental budgets and financial accountability.
Maintain strong communication and cooperation with Howmet customers.
Collaborate with the plant manager to set budgets, strategic plans, and team goals aligned with business unit objectives.
Cascade goals and objectives throughout the organization.
Support both plant-level and corporate teams.
Ensure superior on-time delivery performance.
Conduct capacity analyses to establish and sustain standard work.
Drive cost reduction initiatives to enhance profitability.
Apply lean manufacturing tools to minimize WIP and cycle times.
Communicate relevant updates consistently with staff, customers, and management.
Utilize constraint management principles and OEE improvement strategies to optimize operations.
Lead continuous improvement initiatives and support process modifications with engineering teams to improve production and product quality.
Location: Whitehall, MI
Schedule/Shift Details:
Overtime as needed.
Qualifications:
High school diploma or GED and a minimum of 7 years of manufacturing experience, including 5 years in leadership
Must be legally authorized to work in the United States; verification will be required on hire. Visa sponsorship is not available.
Preferred Qualifications:
Bachelor's degree preferred.
Experience in the investment casting industry is a plus.
Proven leadership ability that fosters an engaged, motivated workforce.
Demonstrated success with lean manufacturing, total quality management, and Six Sigma implementation.
Strong technical knowledge of manufacturing processes.
Excellent analytical, problem-solving, communication, interpersonal, organizational, and negotiation skills.
Strong financial acumen.
Experience with tooling, molds, and dies in Investment Casting, Injection Molding, or Stamping industries preferred.
Benefits:
Medical, Dental, Vision
PTO
401k
Why choose Integrity Trade Services?
At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance.
Interested? Want to Learn More?
Reach out to Melissa Bauza at *********************** or call ************!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$41k-51k yearly est. 2d ago
Business Manager
Onin Staffing 4.1
Savannah, GA jobs
Business Manager - Build a Branch. Lead a Team. Create Opportunity.
Who We Are
At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up.
You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community.
What You'll Do
Lead and manage all day-to-day branch operations with a focus on performance and service excellence
Drive business growth through sales, networking, and local market engagement
Build, coach, and develop a high-performing internal team
Cultivate strong client partnerships and deliver tailored staffing solutions
Support job seekers through onboarding, orientation, and job placement
Ensure compliance with company policies, employment regulations, and safety standards
Strategically grow your branch using Ōnin's Branch Maturity Cycle
Ideal Candidate
2+ years of leadership or management experience
Background in staffing, sales, or business development preferred
Proven ability to lead teams and deliver measurable results
Strong communication, organizational, and problem-solving skills
Bachelor's degree in Business or related field preferred
Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
Competitive commission structure & bonuses
401(k) with 3% match
Medical, dental, and vision insurance
Paid vacation & holidays
Free counseling and legal services
Tuition reimbursement, and more!
If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group!