An adjuster or claims adjuster is an agent who looks into claims to determine if or how much the insurer should pay the insured for damage. As an adjuster, you have to determine effective ways to settle all claims. Your job requires you to research records and interview witnesses to understand the nature and what happened before the claim. You are also expected to find out the cost of fixing the damage and monitor the services of the repairer to ensure the damages are fixed. You will also need to create detailed reports of the damage and everything related to the claim.

To get a job as an adjuster, you must have a high school diploma or a bachelor's degree in finance or a related field. Also, you must possess superior communication and negotiation skills. Furthermore, you must have in-depth knowledge of spreadsheet software. With these, you will earn an average of $40,150 per year or $19.3 per hour.

What Does an Adjuster Do

There are certain skills that many adjusters have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and detail oriented.

Learn more about what an Adjuster does

How To Become an Adjuster

If you're interested in becoming an adjuster, one of the first things to consider is how much education you need. We've determined that 62.0% of adjusters have a bachelor's degree. In terms of higher education levels, we found that 5.6% of adjusters have master's degrees. Even though most adjusters have a college degree, it's possible to become one with only a high school degree or GED.

Adjuster Career Paths

Average Salary for an Adjuster

Adjusters in America make an average salary of $49,396 per year or $24 per hour. The top 10 percent makes over $68,000 per year, while the bottom 10 percent under $35,000 per year.
Average Adjuster Salary
$49,396 Yearly
$23.75 hourly
$35,000
10 %
$49,000
Median
$68,000
90 %

What Am I Worth?

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Adjuster Education

Adjuster Majors

32.7 %

Adjuster Degrees

Bachelors

62.0 %

Associate

16.1 %

High School Diploma

9.3 %

Top Colleges for Adjusters

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. Maine Maritime Academy

Castine, ME • Private

In-State Tuition
$13,478
Enrollment
979

5. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

8. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

9. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

10. Bentley University

Waltham, MA • Private

In-State Tuition
$49,880
Enrollment
4,177

Top Skills For an Adjuster

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.5% of adjusters listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

  • Customer Service, 15.5%
  • Insurance Companies, 12.0%
  • Adjusters, 6.8%
  • Liability Claims, 6.4%
  • Total Loss Claims, 6.2%
  • Other Skills, 53.1%

Choose From 10+ Customizable Adjuster Resume templates

Zippia allows you to choose from different easy-to-use Adjuster templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Adjuster resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Adjuster Demographics

Adjuster Gender Distribution

Male
Male
57%
Female
Female
43%

After extensive research and analysis, Zippia's data science team found that:

  • Among adjusters, 43.1% of them are women, while 56.9% are men.

  • The most common race/ethnicity among adjusters is White, which makes up 66.0% of all adjusters.

  • The most common foreign language among adjusters is Spanish at 74.8%.

Online Courses For Adjuster That You May Like

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Construction Claims Management
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This Master Course will provide you with a professional claims management system for all your construction projects...

Fundamentals of Insurance - 1
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Fundamentals of Insurance - 1...

Construction: Pricing Extension of Time Claims: Vol 1 of 2
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This course provides professional training on the preparation of Quantum calculations for Extension of Time claims...

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Best States For an Adjuster

Some places are better than others when it comes to starting a career as an adjuster. The best states for people in this position are New Jersey, Alaska, California, and Washington. Adjusters make the most in New Jersey with an average salary of $70,763. Whereas in Alaska and California, they would average $65,753 and $61,228, respectively. While adjusters would only make an average of $59,010 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Adjuster Jobs:
84
Highest 10% Earn:
$99,000
Location Quotient:
1.05

2. Rhode Island

Total Adjuster Jobs:
13
Highest 10% Earn:
$79,000
Location Quotient:
1.06

3. Pennsylvania

Total Adjuster Jobs:
118
Highest 10% Earn:
$80,000
Location Quotient:
1
Full List Of Best States For Adjusters

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Top Adjuster Employers

Most Common Employers For Adjuster

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Liberty Mutual Insurance$52,993$25.4817
2Cunningham Lindsey$51,578$24.8015
3Custard Insurance Adjusters$51,525$24.7715
4Wardlaw Claims$51,480$24.7523
5Eberl Claims Service$51,472$24.7531
6Progressive$51,464$24.7430
7Pilot Catastrophe$51,277$24.6573
8Crawford & Company$49,878$23.9847
9State Farm Insurance Agency$49,093$23.6021
10USAA$49,074$23.5917