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Adjuster job description

Updated March 14, 2024
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Example adjuster requirements on a job description

Adjuster requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in adjuster job postings.
Sample adjuster requirements
  • Bachelor's degree in business, finance, or insurance.
  • Current adjuster's license.
  • Familiarity with legal and insurance terminology.
  • Proficiency with computer software.
  • Excellent problem-solving skills.
Sample required adjuster soft skills
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Superior customer service skills.
  • Attention to detail and accuracy.
  • Ability to work under pressure and meet deadlines.

Adjuster job description example 1

Acceptance Insurance adjuster job description

Essential Job Functions
Key Function: Claims Management/Processes
Receives and responds to correspondences regarding claim files in a timely manner Identifies involved parties eligible for coverage, analyzes medical bill(s), lost wages, and/or other expense claims submitted for payment using a consistent and thorough review process Follows-up on claim to ensure all pertinent information is received to settle claim Reviews and analyzes all information; authorizes payment of claim within company guidelines Maintains current knowledge of new claim settlement procedures, state regulation, and policy changes Develops a comprehensive settlement strategy; utilizes appropriate medical, wage, and/or other expense claim investigation forms and form letters Maintains compliance with Standard Operating Procedures, Regulatory and Statutory requirements, and/or Best Practices. Identifies potential fraud indicators and work closely with Special Investigations Unit when appropriate Investigates No-fault and Med pay losses, evaluates exposures
Key Function: Administrative Processes
Processes incoming mail and data through various systems and software Performs incoming and outgoing phone calls, taking recorded statements when appropriate; composes written correspondence Thoroughly documents injury related treatment, lost wages, and/or other expense history Other duties as assigned
Desired Qualifications
Requires an Associate's degree, Bachelor's degree preferred Requires a minimum of 2 years relevant experience Requires current Independent Adjust All Lines (06-20) with continuing education compliance Possesses strong customer service skills and related behaviors Requires attention to detail and the ability to multi-task Strong analytical and problem-solving skills Excellent interpersonal and communication skills Possesses strong organizational and time management skills Ability to work in a fast-paced environment with attention to detail and deadlines
Proficient in Microsoft Suite (i.e. Word, Excel, PowerPoint, etc.)
Requires computer literacy and the ability to learn software applications Commitment to Acceptance's company values Able to lift 0-10 pounds without assistance

As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers.

We are looking for team members that engage - who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a “make It right” mindset, and focus their energies on solving problems. This means you'll be supported by a team with all these qualities, too. If this sounds like the kind of team you'd like to join, we want to hear from you!

Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
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Adjuster job description example 2

Assurant adjuster job description

Title: Flood AdjusterOverview of Position: We are a proven provider of specialty insurance products and services looking for Inside Flood Adjusters who are ready to step into our fast paced energetic environment and drive results while providing exceptional customer service. We are looking for individuals interested in learning our business, growing their expertise, and becoming a future leader. As a Flood Claims Adjuster, you will review property damage claim information from the Outside Adjuster, complete the investigation, and resolve the claim. As a Property Adjuster, you will review property damage claim information from the Outside Adjuster, complete the investigation, and resolve the claim. This requires strong organizational abilities and empathetic interpersonal skills. What makes us different?Assurant values a diverse workforce where employees are treated with respect, are encouraged to contribute, and have the opportunity for career growth. We are a proven provider of specialty insurance products and services.What will be my duties and responsibilities in this job?Investigate and adjust claims according to applicable laws and policy provisions. Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.Examine claim forms and other records to confirm coverage for loss or damage.Review and audit estimates received and settle claims within prescribed limits of authority. Issue payments or deny claim in a timely manner in accordance with policy conditions.Effectively negotiate settlements with contractors, adjusters, or any insured representative.Recognize and document subrogation and salvage opportunities and refer accordingly.May be given the more challenging and complex claim activity. What are the requirements needed for this position?High school diploma or GEDOne year claims adjusting experience Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens An Adjuster's license is required for states in which the Claims Adjuster performs their job. If you do not currently possess the appropriate license(s), Assurant will assist you in obtaining the license within a specified timeframe and cover any related expenses. Bilingual Spanish and/or Creole is a plus. What other skills/experience would be helpful to have?Associate/Bachelor's degree or equivalent work experience Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers Build and maintain effective internal and external working relationships. Collaborate with internal support teams and management as appropriate.Effectively collaborate with various departments and levels in the organization.Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.Handle other duties and projects as requested based on business needs.What are the working conditions and physical requirements of this job?General office demands

Helping People Thrive in a Connected World We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our Culture DefinedOur unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company OverviewAssurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.
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Adjuster job description example 3

Metro Public Adjustment adjuster job description

Part Time Hours / Full Time Pay
Metro Public Adjustment
Hampton Roads, Virginia
We are seeking motivated, self-starters in your area, who want to succeed as an independent
contractor under the corporate umbrella. Perfect part time side hustle position to make
money and then replace your full-time job. Rapid growth path to Management positions for go-getters.
Work remotely, from home with minimal local travel in your area.
Qualifications:
 No Previous experience necessary.
 Self Starter, Dependable, Accountable.
 Good scheduling skills are a plus. (keep appointments, do follow up, etc.)
 Be trainable. We provides free in house, online training.
 Work independently, unsupervised.
 Pass a state license test.
 Good communication skills are a plus. (talking and listening)
 Leadership qualities, entrepreneurial mentality, professional presentation, strong
communication skills.
 Sales experience or management is a plus
 Like helping people and making money
Duties and Responsibilities
You will not climb on roofs or crawl under buildings. You will do a short presentation, identify damages using a virtual or physical walkthrough of a property, take some pictures of the damage and fill out paperwork using DocuSign. Zoom interview dates and time will be sent to you by email.

Compensation Range: $35,000 (part time) to $95,000+ (full time) based on average commission compensation
Locations we are hiring: Pennsylvania, New Jersey, Maryland, North Carolina, South Carolina, Georgia, Illinois, Ohio, Colorado, Virginia, Massachusetts, Maine, Ohio, Kentucky, Indiana, Wisconsin, Utah, Oklahoma and Arizona, California & Nebraska
Company DescriptionWe are consumer advocates known as Public Insurance Adjusters licensed by the State Department of Insurance. We have been in business for 28 years, recognized as the largest public adjusting firm in the country.

Metro serves as the negotiator between the property owner and the insurance company. We help take the anxiety out of settling a property owner's insurance claim.

Staffing Virtual Offices
We're experiencing tremendous growth. This growth is expected to continue for years to come as we open new markets within your area.

Compensation is commission-based.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.