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Adjustment clerk skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Dr. Nicholas Robinson
Below we've compiled a list of the most critical adjustment clerk skills. We ranked the top skills for adjustment clerks based on the percentage of resumes they appeared on. For example, 14.9% of adjustment clerk resumes contained financial institutions as a skill. Continue reading to find out what skills an adjustment clerk needs to be successful in the workplace.

15 adjustment clerk skills for your resume and career

1. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how adjustment clerks use financial institutions:
  • Identified, researched and resolved adjustment and pricing exceptions reported by financial institutions and other Federal Reserve Banks.
  • Researched and resolved check processing differences by working with other financial institutions and internal departments.

2. Interest Checks

Here's how adjustment clerks use interest checks:
  • Registered Certificates of Deposit (CDs) interest checks with Bysis.

3. General Ledger Accounts

A general ledger account is a practice to keep a record of a company's total financial accounts. The accounts included in a general ledger lists the assets, liabilities, owners' equity, expenses, and income or revenue. It forms the basis of reporting a business's financial statements.

Here's how adjustment clerks use general ledger accounts:
  • Reconciled and reported transactions to general ledger accounts.
  • Research the out of balance conditions on the general ledger accounts and then made the necessary corrections.

4. Debit

Here's how adjustment clerks use debit:
  • Processed and executed interest charges, penalties, credit & debit advice notes and other adjustments on bills.
  • Processed payments, debit and credit adjustment transactions for compliment of nine Philadelphia market Healthcare facilities.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how adjustment clerks use data entry:
  • Maintained accounting and data entry for internal general ledger balances.
  • Provided data entry, proofed and distributed edits for a variety of reports.

6. Customer Inquiries

Here's how adjustment clerks use customer inquiries:
  • Researched check information from 3890 files to validate fraud complaints and satisfy customer inquiries.
  • Address the concerns of customer inquiries and provide answers.

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7. Medicaid

Here's how adjustment clerks use medicaid:
  • Provide efficient processing of suspended/adjusted Georgia Medicaid Claims.
  • Processed, adjusted and investigated medical claims for payment reimbursement by the state of Florida through the Medicaid program.

8. Bank Accounts

Here's how adjustment clerks use bank accounts:
  • Reconciled payroll and expense disbursement bank accounts.-Analyzed and prepared inter-company account reconciliations.-Assisted in month-end closing.
  • Research the out of balance conditions on customers, general ledgers and correspondent bank accounts and make the necessary corrections.

9. Loan Payments

Here's how adjustment clerks use loan payments:
  • Maintained accountability while managing cash/checking deposits, processing loan payments, opening accounts getting direct deposits accounts activate ATM/debit cards.
  • Process balance/loan payments and transaction through image processing system.

10. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how adjustment clerks use atm:
  • Processed checks, ATM cash station (returned checks) and adjusted general ledger.
  • Ordered ATM Cards and did all ATM balancing on a daily basis.

11. Lockbox

Here's how adjustment clerks use lockbox:
  • Sorted customer's mail in individual lockbox.
  • Create one item Lockbox Refund to an Excel file to be loaded into Valupay to produce a check.

12. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how adjustment clerks use journal entries:
  • Prepare and post journal entries using Excel spreadsheets.
  • Detail oriented with exceptionally strong analytic skills; Prepare journal entries, reconciliations and analysis of various inventory and warranty assets

13. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how adjustment clerks use windows:
  • Make necessary correction based on the conditions of the out of balance, using Windows based application.
  • Utilize Microsoft Windows, Microsoft Word and Microsoft Excel.

14. Bank Statements

Here's how adjustment clerks use bank statements:
  • Review bank statements and general ledger suspense accounts and provide the research necessary to resolve dated items.
  • Send, receive and investigates notices shown on Federal Reserve Bank Statement.

15. Inbound Calls

Here's how adjustment clerks use inbound calls:
  • Answered inbound calls while reviewing call control, wage qualifications, payment history, desk pay order cards and adjudication process.
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What skills stand out on adjustment clerk resumes?

Dr. Nicholas Robinson

Director of Accountancy, Eastern Illinois University

In a general sense, the skills that are most impactful on a resume are demonstrating success when faced with a problem. This can be difficult to convey on a resume, but if you can show problems or challenges that you face, how you overcame them, and the resolution of the problem, recruiters love that more than almost anything.

Showing the ability to overcome and solve problems illustrates your skills in a practical way that will be beneficial to the company you are applying to. Every business has challenges. If you can help solve them, you are invaluable. Demonstrating a history of problem-solving will certainly make you stand out amongst the applicant pool.

List of adjustment clerk skills to add to your resume

Adjustment clerk skills

The most important skills for an adjustment clerk resume and required skills for an adjustment clerk to have include:

  • Financial Institutions
  • Interest Checks
  • General Ledger Accounts
  • Debit
  • Data Entry
  • Customer Inquiries
  • Medicaid
  • Bank Accounts
  • Loan Payments
  • ATM
  • Lockbox
  • Journal Entries
  • Windows
  • Bank Statements
  • Inbound Calls
  • Office Equipment
  • Subpoenas
  • EOB
  • Savings Accounts
  • Computer System

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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