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  • Senior MEP Superintendent - Data Centers

    Metric DCX

    Adjustment supervisor job in Columbus, OH

    Senior MEP Superintendent - Top 10 General Contractor A leading Top-10 GC is hiring a Senior MEP Superintendent to run large, complex $100M+ projects across the U.S. This role is the on-site leader responsible for field execution, safety, schedule, and trade coordination on high-visibility builds. What You'll Do: Lead all field operations on major ground-up projects ($100M-$500M+). Direct and coordinate trade partners, foremen, and site teams. Drive daily schedule, manpower planning, and logistics. Enforce a zero-incident safety culture and impeccable quality standards. Solve problems on the spot and keep projects moving efficiently. Expertise in overseeing MEP scopes. What You Bring: 10+ years' experience running large ground-up projects. Proven success on $100M+ commercial or mission-critical builds. Expert in field coordination, sequencing, and construction means & methods. Strong leadership presence and communication skills. Ability to travel and live on-site for extended project durations. What's on Offer: Lead flagship projects for a nationally recognized contractor. Clear path toward a leadership position - Field Operations Executive / VP Competitive salary and comprehensive benefits. Industry-leading bonuses.
    $50k-85k yearly est. 4d ago
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  • Public Safety Senior Supervisor

    AEG 4.6company rating

    Adjustment supervisor job in Columbus, OH

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! The GCCC Public Safety Senior Supervisor is responsible for assisting with the day-to-day functions of securing, directing, and promoting security and public safety on the campus of the Greater Columbus Convention Center. Public Safety Officers are assigned to greet guests as they arrive, check bags, perform visual checks of guests and materials, manage crowds, secure doors, monitor specific locations throughout the venue, and act as roving or posted security. As the "eyes and ears" of the venue, Public Safety Officers are expected to keep a close watch on the crowd and intervene in situations when appropriate. Public Safety Officers are on the "front line" of customer service and public safety and will experience the excitement and energy of the event and the satisfaction of interacting with the public. Assists in event related activities as required. ESSENTIAL FUNCTIONS Greets guests as they enter and leave the facilities. Answers questions, resolves complaints, and gives directions. Enforces venue policies and procedures. Reports suspicious activity and violations of campus policy. Responds to guest conflicts, medical situations, and other incidents. Provides crowd management and assists with crowd movement. Secures locations and prohibits access to unauthorized individuals. Challenges unauthorized personnel in restricted areas. Follows established code of conduct and safety procedures. Provides exceptional service to all patrons. Performs regular and routine security rounds of the campus (noting and correcting unsafe or unsecure conditions) and takes immediate action to correct conditions as needed. Completes detailed reports on activity during shift. Completes Written Incident reports. Verify reports are completed. Inputs door schedule into magnetic door lock program. Directs visitors, deliveries and related personnel to proper areas. Notifies related departments of visitor/delivery arrival/departure. Operates and monitors computerized fire alarm system and surveillance camera. Operates company vehicle to transport employees or patrons around campus. Takes appropriate action in the event of an emergency. Maintains daily shift schedules and posts. Assigns shift duties to Public Safety Officer/Public Safety Event Staff. Supervises Public Safety Officer and Public Safety Event Staff. Reports incidents to Public Safety Management for follow-up. Maintains a proactive and positive attitude. Provide superior customer service. Ensures that their direct reports are continually providing superior customer service. Attends campus meetings in the absence of Public Safety Management. Always in uniform while on duty. Uniform will be clean, pressed, and presentable to the public. Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within 10 feet - i.e., smiling, saying "Good Day" or helping when needed. Must feel comfortable when around large groups or speaking to a guest as needed. Understands the importance of providing customer service and in understanding of "The Magic is in the Details." All other duties and responsibilities as assigned. JOB REQUIREMENTS: (Some may not be required, but preferred) Surveillance (CCTV) skills preferred but not required. Working knowledge of security and public safety functions Customer service techniques Fire alarm system Basic knowledge of Microsoft Office applications Must be able to use a Two-Way radio. Must be able to keep information confidential. Valid State driver's License with no more than 4 points Must be able to pass pre-employment background check, as well as random drug screens during employment. Must be able to program keycards and maglock schedules. Must be proficient in English reading, writing and speaking. Required upon hire or within 120 days of hire if not certified. NIMS ICS 100 NIMS ICS 200 NIMS ICS 700 NIMS ICS 800 NIMS ICS 15 CPR, First Aid, AED (maintain through employment) EXPERIENCE: a minimum of two years of public safety/security background. Preferred by not required, experience in law enforcement, military, fire, or emergency medical service background would be ideal. SKILLS/APTITUDES: Must possess oral and written communication skills and be able to follow instructions; able to qualify under existing state security guidelines; physical ability to walk, climb steps, stand/walk for up to 8 hours. Must be willing and able to work with a wide variety of individuals from varying socioeconomic backgrounds; attention to detail; conflict resolution skills preferred. WORKING CONDITIONS: May be exposed to adverse weather conditions for long periods of time; ability to work flexible hours in addition to normal business hours as needed; must be able to lift and carry up to 50lbs; must be able to stand for long periods of time. May be exposed to physical confrontations. TO APPLY: To apply, please visit: ************************************** Legends Global - Greater Columbus Convention Center 400 N High Street Columbus, Ohio 43125 FAX: ************ Applicants that need reasonable accommodations to complete the application process may contact ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $75k-104k yearly est. 3d ago
  • Data Center Safety Supervisor

    Delta System & Software, Inc. 4.1company rating

    Adjustment supervisor job in Columbus, OH

    Main Duties / Required: HS diploma with 2 to 5 years of experience. Minimum 3 years in Construction and or Data Center safety experience Ability to work independently, strong communication skills with ability to influence behaviors. Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.) STS-C or above required. Nice to have Skills: OSHA 30 Previous experience with the Union Workforce Key Skills / Words: (at least 6) Safety Manager Safety Supervisor HSE OSHA 30 Data Center Construction Inspection Hazard Bachelor's Degree Requirement: No
    $63k-92k yearly est. 1d ago
  • Clerical Supervisor 2

    Commonwealth of Pennsylvania 3.9company rating

    Remote adjustment supervisor job

    Are you a highly organized and motivated administrative professional? The Department of Labor & Industry, Office of Unemployment Compensation (UC), Support Operations Division, has an exciting opportunity for a Clerical Supervisor 2. In this leadership role, you will supervise the work of a large unit of technical and clerical personnel. If you are a proven leader and eager to showcase your talents, we encourage you to apply today and take this next step in your career. DESCRIPTION OF WORK As the supervisor for a large personnel unit, you can expect to monitor employee attendance and adherence to personnel policies and procedures. Work includes developing and implementing office procedures to ensure the clerical unit is working efficiently and effectively. Our team will rely on you to conduct staff meetings and develop and conduct training sessions on changing policies and procedures. Your work involves preparing and delivering employee performance evaluations, job descriptions and performance standards. This position evaluates the quality, quantity and timeliness of individual and unit performance through periodic review of completed work in addition to monitoring work as it is performed. You will have the opportunity to research UC Law and ensure compliance in employers' charge determinations and appeals processing. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch. Works hours may vary based on operational needs. Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $40k-49k yearly est. 3d ago
  • Supervisor, Risk Adjustment Auditing

    Datavant

    Remote adjustment supervisor job

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Auditing Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. You will: Supervise day-to-day team performance, conduct 1:1's and performance assessments. Responsible for reviewing and approving time sheets and time off requests. Receive, merge and track quality, productivity, and feedback for all team members. Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices. Provide coaching and feedback on achieving production and quality standards of the role. Report trends for education opportunities to management for review and/or action. Motivate team members through effective training, supplemental materials and coaching to improve quality and production. Apply guidelines and concepts as indicated. Serve as resource and subject matter expert to staff. Ensure compliance with HIPAA regulations and requirements. Completes all special projects and other duties as assigned. What you will bring to the table: AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC) Extensive knowledge of ICD -9/10 2 years coding experience, required. 2 years auditing experience, preferred People Leader experience managing a team of employees. Familiarity with HCC coding and auditing A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes. Ability to work in a fast-paced production environment while maintaining adherence to high quality standards. Must be able to follow instructions, meet deadlines and work independently. Ability to be flexible in work environment. Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. Working knowledge of the business use of computer hardware and software to ensure effectiveness and quality of the processing and security of the data. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$70,000-$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $70k-84k yearly Auto-Apply 21d ago
  • Project Management Support Supervisor (REMOTE)

    Niagara Water 4.5company rating

    Remote adjustment supervisor job

    At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Project Management Support Supervisor (REMOTE) The Project Management Support Supervisor is responsible for providing analytical support of line operations throughout all of Niagara's production facilities. This is achieved while working with a team of technicians and vendors to identify and act upon opportunities to improve current systems within the organization. In addition, the Project Management Support Specialist and a team of technicians will work with plant maintenance teams to work on and complete line rebuilds/overhauls annually and in within schedule. Essential Functions Analytical Support of Line Operations throughout all Niagara Plants Utilize system tools to analyze efficiencies of current line operations Identify high-level risk areas within each line by site Encourage root cause corrective action Develop automated reporting tools for management team - at each site and corporate office Working with Vendors in Enhancing Current System Infrastructure Identify opportunities within current systems Work with Vendors to determine compatibility with Niagara systems Provide recommendations to senior staff of appropriate enhancements Negotiate with Vendors on contracts and service agreements Project Management Operate as on site leader during projects (primarily annual overhauls) Manage and supervise 4 department mechanics and work with entire plant maintenance team Be responsible for all technical issues related to project Be responsible for all vendor issues related to project Handle all personnel issues with management and HR support Serve as liaison between plant management and department management This function represents 75% of department responsibilities Training Development Develop SOPs and job aids through observation and analysis Utilize technician expertise to disseminate individual knowledge throughout department and company Work with site specific leaders in resolving system obstacles Create and maintain communication channels for better information flow -- Communicate relevant information to all major customers and stakeholders Special Assignments Execute various tasks that may not fall under scope of any other department employee Examples from the past year: setting up new vendors, coordinating special equipment transfer, assisting in meshing operational functions with AR, observing and altering maintenance practices, analyzing department financial impact on Niagara, attending factory acceptance tests to commission new equipment for shipment, supervising five mechanics on diagnostic visits, and calculating various data based on minimal initial data, etc. Travel Requirements: Approximately 100% of the year Travel includes both domestic and international travel. The incumbent will need to maintain the ability to travel domestically and internationally as a condition of employment. This position requires the incumbent to possess and maintain a valid drivers license. Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Competencies Microsoft Office Applications - Word, Excel, Access, PowerPoint, Outlook, Visio, etc. Able to translate data into recommendable actions to senior staff Strong analytical and problem solving skills Self-Motivated with a proven record of taking the initiative Able to work with minimal supervision Detail-Oriented with Excellent Oral and Written Communication Skills Able to execute tasks in a very dynamic and ever-changing environment Exercise sound judgment and ability to work effectively with a diverse workforce Qualifications Minimum Qualifications: 2 Years - Experience in Field or similar manufacturing environment 2 Years - Experience managing people/projects *experience may include a combination of work experience and education Preferred Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience managing people/projects *experience may include a combination of work experience and education Education Minimum Required: Bachelor's Degree in Business Administration or other related field Preferred: Master's Degree in Business Administration or other related field Typical Compensation Range Pay Rate Type: Salary$71,314.38 - $103,405.86 / Yearly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
    $71.3k-103.4k yearly Auto-Apply 60d+ ago
  • Benefit Team Supervisor

    Griffiths Organization

    Remote adjustment supervisor job

    Are you ready to make a meaningful impact while embracing the freedom of remote work? AO South is seeking motivated, service-driven professionals to join our growing team. We're on a mission to help veterans, union members, and their families secure essential life and accidental benefit coverage that protects their financial legacies. This is an opportunity to build a purpose-driven career that combines flexibility, professional growth, and the satisfaction of helping others-without the limitations of a traditional office environment. What Makes This Opportunity Exceptional Work From Anywhere: Enjoy the freedom of remote work and eliminate daily commutes. Unlimited Earning Potential: Commission-based structure where top performers earn $100K+ annually. Warm Leads Provided: No cold calling-connect with qualified members already interested in our programs. Zero Startup Costs: All tools, resources, and training provided at no cost. Performance-Based Rewards: Earn bonuses, recognition, and incentive trips for outstanding results. Union Membership & Stability: Become part of OPEIU Local 277, backed by AO's 70+ year legacy of service and stability. Key Responsibilities Conduct virtual consultations with members to assess their insurance needs. Recommend customized supplemental insurance plans aligned with client goals. Guide clients through the enrollment process with clarity and professionalism. Provide ongoing policy support, including updates and claims assistance. Maintain compliance with company and state regulations to ensure transparency and trust. Qualifications Strong Communication Skills: Excellent verbal and written ability to connect with clients effectively. Self-Motivated & Goal-Oriented: Passion for helping others while achieving personal and team success. Tech-Savvy & Organized: Comfortable using digital tools and managing time efficiently in a remote environment. Problem-Solving Skills: Resourceful approach to addressing client needs and delivering solutions. Sales or Customer Service Experience: Preferred but not required; full training is provided. Life Insurance License: Must be able to obtain one (AO South provides support for licensing). Requirements Must be legally authorized to work in the United States. At this time, AO South cannot hire non-U.S. residents or citizens.
    $100k yearly Auto-Apply 6d ago
  • Reporting Support Supervisor

    Paylocity 4.3company rating

    Remote adjustment supervisor job

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The primary function of the Team Lead is the overall management of the operations for their designated team. This includes providing leadership, coaching, training, and mentoring to their team, ensuring all critical aspects of department issues are met and resolved appropriately. The Team Lead will meet with and provide coaching and feedback to their employees around areas of improvement and identify areas of success. The Team Lead will be instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Team Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits, as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise the work of their assigned team on a day-to-day basis which may include the delegation of work assignments Act as a liaison to other groups and departments to support team initiatives, and provide guidance on client expectations and timelines driving to a successful resolution Identify and work to remove obstacles that team members face in accomplishing their tasks Assist with hiring and onboarding new team members Provide training and assist with coaching and development of new and existing team members Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles Provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager Compile performance metrics for team to be delivered to leadership Develop and collaborate with leadership on best practices and ways to improve the team's performance Lead team initiatives and execute on strategy Represent Tech Ops in cross team client escalations/departmental issues and strategize on solution ideas Occasional Travel may be required All other duties as assigned by Manager Education and Experience Bachelor's degree preferred or equivalent work experience in related field At least 2 years of experience in a lead or mentor position required At least 3 years of experience in Payroll and HR industry required Strong technical aptitude Comfort/experience communicating with Executive level leadership internally or client facing Lean Six Sigma experience preferred Demonstrated ability to thrive in an autonomous environment with minimal direction A client first mentality and ability to demonstrate and teach excellence in client facing interactions. Thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers Bachelor's degree preferred Computer Science, CIS, MIS or equivalent work experience Experience with Paylocity's Payroll product strongly preferred Physical requirements · Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. · Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $63.6k-90.8k yearly 7d ago
  • Supervisor, Inbound CSM Team

    G&A Partners 4.1company rating

    Remote adjustment supervisor job

    For over 30 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. A growing, Houston-based professional services firm, G&A Partners is currently seeking a Supervisor, Inbound CSM Team to join its team with the ability to work 100% remotely. A competitive compensation and benefits package is available to include health benefits and 401(k), recognition awards and bonuses and the opportunity to work for a highly respected and award-winning company. Summary The Supervisor of Inbound CSM Team leads an inbound contact center team managing client relationships and customer service interactions across phone, email, and chat channels. This role ensures calls meet service level goals while maintaining high accuracy and first interaction resolution rates. The Supervisor balances daily operations with workforce management, handles escalations, and identifies automation opportunities to improve efficiency. The ideal candidate has prior supervisory experience or 2 plus years of client relationship management. They will receive leadership development and training in contact center technologies and client relationship management. Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Responsibilities Contact Center Operations Management Manages daily team operations ensuring 90% of calls answered in 20 seconds, maintaining service levels across phone, email, and chat channels while ensuring high transaction accuracy and speed. Oversees email queue management, ensures timely case resolution, and partners with Contact Center Manager on resource planning and workforce strategies. Team Leadership & Development Supervises team through regular one-on-ones, performance reviews, and coaching sessions focused on contact center metrics and client relationship skills. Partners with QA specialists to monitor calls and provide real-time feedback for quality improvement. Creates and maintains skills assessments, training plans, and individual development paths for future CSM roles. Addresses performance issues through coaching and progressive discipline when needed. Facilitates team meetings and promotes company culture, vision, mission, and values. Client Relationship & Escalation Management Oversees client relationships for assigned accounts, ensuring satisfaction for official client contacts only (not WSE requests). Handles escalated supervisor calls and supports leadership with contract negotiations and credit requests as directed. Ensures timely follow-up on all escalations, NPS feedback, complaints, and renewal opportunities. Workforce & Schedule Management Creates and manages daily, weekly, and monthly staffing plans based on historical volume patterns. Monitors schedule adherence and adjusts for peak periods, projects, and absences. Coordinates backup coverage with peer supervisors to ensure service continuity. Utilizes workforce management tools to optimize scheduling and identify efficiency opportunities. Process Improvement & Automation Reviews system reports to identify automation and improvement opportunities for leadership consideration. Implements approved process changes and maintains standard operating procedures and first interaction resolution guidelines. Gathers and shares team feedback on new tools and processes with leadership. Performance Analytics & Reporting Maintains comprehensive team performance reporting on service levels, quality, accuracy, and client satisfaction metrics. Analyzes metrics including AHT, first call resolution, and abandonment rates to identify gaps and develop improvement action plans. Other Duties: Serves as backup for Contact Center Manager and peer supervisors as needed. Supports after-hours escalations and critical client situations as required. Participates in leadership development programs and special projects as assigned. Qualifications Education: A bachelor's degree in business, communications, management, or related field is preferred. High school diploma or equivalent, with relevant experience is required. Skills & Experience: 3 years contact center experience OR 2 years supervisory experience in contact center or customer service environment preferred. 3+ years client relationship management experience preferred. Proven experience achieving SLAs. Knowledge of PEO/HRO industry. Bilingual Spanish/English highly preferred. Computer Skills: Proficiency in MS Office Suite (especially Excel), contact center technologies (ACD, IVR, call recording), CRM systems, and Client Space or similar case management systems is required. Training will be provided in workforce management software, quality monitoring tools, chat/email platforms, and automation/AI technologies. Equal Opportunity Employer Statement G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Salary Starting wage is $65,000/yr. - $90,000/yr. The starting range represents the low and high end of the G&A Partners' range for this position. Actual wages will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of G&A's total compensation package for employees. Other rewards may include commissions, annual bonuses, and program specific rewards. In addition, G&A Partners provides a variety of benefits to employees, including health, dental, vision, life insurance, short-term and long-term disability, flexible spending, ancillary benefits, retirement savings plan, paid holidays, and paid time off (PTO). Application close date is 3/16/2026
    $65k-90k yearly Auto-Apply 5d ago
  • Supervisor Mortgage Support- Insurance

    City National Bank 4.9company rating

    Remote adjustment supervisor job

    *SUPERVISOR MORTGAGE SUPPORT* WHAT IS THE OPPORTUNITY? The Mortgage Support Supervisor provides leadership, guidance and support to a team of mortgage support specialists who complete fulfillment support tasks such as homeowner's insurance requests, document indexing, flood verification, and collaboration with our collateral team. Direct management responsibilities include, but are not limited to, review of daily and monthly productivity metrics and overall task management. This includes but is not limited to -task monitoring, loan quality results, proactively managing issues and escalating to management as necessary and adherence to all other departmental SLA's. WHAT WILL YOU DO? * Validate hazard and flood insurance policies: Lead the review process to confirm that hazard and flood insurance policies meet the bank's criteria, including coverage adequacy and regulatory compliance. * Authorize condition clearances: Review and approve condition clearances within delegated authority, ensuring accuracy and compliance with bank policies and regulatory guidelines. * Responsible for effectively managing the team pipeline to ensure all departmental SLA's are met and/or exceeded. * Responsible for training, motivating and counseling staff and holds every colleague on their team accountable for results including compliance and all metrics set forth by management. * Ensures all colleagues on their team operate in accordance with the established workflow. * Serves as a single point of contact for all escalated matters. * Develop relationships with other leaders and staff to promote a positive and customer centric environment. * Monitor and assess team performance and activities. * Other duties as/or assigned by management. * Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded. * All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 5 years of mortgage experience including management in a mortgage banking company or related financial institution required. * Minimum 5 years of experience working with FNMA/FHLMC guidelines and standard industry guidelines required. * Minimum 5 years of experience of state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required * Bachelor's degree preferred. * Empower LOS preferred. *Additional Qualifications* * Must be detailed oriented and possess management skills with emphasis on planning, organization and scheduling. * Excellent verbal and written communication skills sufficient to interact with staff, internal and external contacts. * Proficient computer skills with experience using Microsoft Office Suite and Empower LOS. * Very good analytical skills are beneficial. * Ability to pay close attention to detail, and work under deadlines *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-RK \#CA-RK
    $71.9k-114.8k yearly 38d ago
  • Remote Support Supervisor (4244)

    The Arc Prince George's County 4.0company rating

    Remote adjustment supervisor job

    About the Organization: The Arc Prince George's County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs all with an emphasis on person centered community involvement and inclusion. To learn more about us, please visit ******************** Position Summary Statement: The Remote Support Supervisor (RSS) plays a critical leadership role in overseeing the overnight operations of Arc Prince George's Remote Support Services ( AON - Awake Overnight ). This position ensures the delivery of technology-enabled, person-centered support, emphasizing safety, privacy, and autonomy for individuals supported. The RSS is responsible for managing Remote Support Professionals (RSPs), ensuring compliance with all applicable regulatory standards (including DDA, COMAR, and CARF), maintaining quality improvement processes, and directly supporting individuals as an RSP when needed. Location: Remote Setting Please note: Candidate must live in Maryland or surrounding area Schedule: Monday- Friday 11:00pm - 7:00am with flexibility for daytime meetings and emergency coverage as needed Status: Full-time/Exempt Key Responsibilities Operational Oversight: Supervise the overnight Remote Support team and monitor service operations. Review live alerts, support logs, and ensure services align with each person's Person-Centered Plan (PCP). Track risk factors and ensure safety protocols are followed. Team Leadership & Supervision: Hire, schedule, and manage RSP staff. Conduct training, evaluations, and performance coaching. Provide emergency coverage when short-staffed. RSP Coverage Duties (As Needed): Perform all responsibilities of an RSP, including monitoring, alert response, documentation, and on-site visits. Maintain supervisory responsibilities during these shifts, leading any critical decisions or incident responses. Compliance & Quality Assurance: Ensure service compliance with DDA, COMAR, CARF, and agency standards. Audit service documentation and technology logs. Lead internal QA reviews and assist with external audits. Emergency & Incident Response: Train staff on emergency protocols (e.g., seizures, elopement, fire safety). Serve as the first escalation point during incidents. Ensure timely reporting and documentation of critical events. Technology Management: Partner with the Systems Implementation or IT team to troubleshoot devices and systems. Oversee sensor, camera (common areas only), communication, and medication dispenser functionality. Maintain inventory of emergency and assistive technology. Documentation & Communication: Ensure accurate, timely entries in EHR systems (e.g., ICM) and logs. Collaborate with clinical and administrative teams. Participate in interdisciplinary meetings and outreach to families/guardians. Staff Training & Development: Deliver training on technology tools, emergency response, and person-centered practices. Provide RSPs with professional development opportunities, including simulations and refreshers. Professionalism & Ethical Conduct: Model appropriate behavior and promote agency values. Maintain confidentiality and professional integrity. Support and advance the mission and vision of The Arc. General Duties: Complete required trainings and certifications. Respond appropriately to emergencies and on-call duties. Maintain punctuality, reliability, and collaborative team engagement. Qualifications Bachelor's degree in Human Services, Social Work, Psychology, Nursing, or related field. (Required) Minimum of 3 years' experience supporting individuals with intellectual/developmental disabilities. (Required) Prior supervisory experience preferred, particularly in a remote or tech-supported setting. Strong familiarity with Maryland's DDA system, PCP processes, and CARF standards. Proficiency with EHR systems (e.g., ICM), remote monitoring technologies, and assistive devices (e.g., HERO, Dose Health). Solid understanding of emergency procedures, HIPAA, and COMAR regulations. Excellent communication, leadership, and critical thinking skills under pressure. Please note: Only candidates who meet the minimum qualifications listed below will be considered for this position. The Arc offers a competitive salary and comprehensive benefits, to include: medical, dental and vision plans. A 403(b) retirement plan w/employer match, paid holidays, generous paid time-off, company paid life insurance, and much more!
    $27k-37k yearly est. 10d ago
  • Clinical Support Supervisor (BCBA)

    The Place for Children With Autism

    Remote adjustment supervisor job

    Schedule: Full-time | 10:00 am - 7:00 pm Are you a Board Certified Behavior Analyst (BCBA) eager to make a significant difference in the lives of children and families affected by autism? At The Place for Children with Autism, we are dedicated to enriching lives through evidence-based, high-quality therapy. Our mission is to provide exceptional care, one child and one family at a time. If you are passionate about creating positive change, we invite you to join our team. Strong Preference for candidates located in: IL, IN, IA, WI, TX, IA, MI and MO Impactful Responsibilities: Supervise a caseload of up to 8 clients, shaping their developmental journey. Conduct assessments and craft individualized treatment programs that directly impact each child's progression. Maintain meticulous client notes and data, ensuring accuracy and effectiveness in therapy. Provide crucial supervision and training to our clinical staff and families, empowering them to support our mission. Evaluate and adapt behavior intervention plans, driving continuous improvement and success. Cultivate a positive and supportive culture among our dedicated team, clients, and families, fostering a sense of belonging and empowerment. Opportunities for Growth: At The Place for Children with Autism, we believe in nurturing talent and fostering professional development. As a valued member of our team, you'll have access to: Opportunities for career advancement and leadership roles within our organization. Professional development stipends and in-house CE training to enhance your skills and expertise. Pathways for additional certifications and specialized training to further your career goals. Supportive Work Environment: We prioritize creating a supportive and inclusive work environment where every team member feels valued, respected, and empowered to succeed. Our commitment to diversity, equity, inclusion, and belonging is at the heart of everything we do. Competitive Compensation and Benefits: Besides making a meaningful impact, we offer a competitive compensation package and comprehensive benefits, including: Full-time, exempt, salaried position Salary commensurate with experience Annual Professional Development Stipend In-House CE Training (No Cost) Medical, dental, vision, disability, and commuter benefits Paid Parental Leave 401(k) with company match Paid vacation, sick, and holiday time off Performance-based increases Monthly health and wellness membership reimbursement Weekly work-from-home opportunity Requirements: Master's degree and Board-Certified Behavior Analyst certification required. Established management skills. Ability to multi-task and prioritize. Strong verbal and written communication skills. Recognition and Appreciation: Your contributions will be recognized and valued at The Place for Children with Autism. We offer service-focused leadership, a purpose-driven team and community, continuous learning, quality, and excellence. Most importantly, joy, fun, and celebration! Join Our Team: If you're ready to make a lasting impact and be part of a team dedicated to changing lives, we invite you to apply today. Together, we can make a positive difference in our communities. Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism! The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $39k-59k yearly est. Auto-Apply 20d ago
  • Product Support Supervisor

    Taxact Inc.

    Remote adjustment supervisor job

    Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry. TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team. This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive. POSITION SUMMARY: The seasonal Product Support Supervisor will be responsible for assisting management with leading the daily operations in a fast-paced environment. You will be responsible for training and mentoring our staff who provide customer service to our TaxAct individual tax filers. You will be responsible for managing individuals and completing projects and tasks. This position requires you to be self-motivated and be able to manage time well to meet metrics and deadlines. ESSENTIAL DUTIES & RESPONSIBILITIES: Major responsibilities of the Supervisor position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervise, coach, and assist seasonal and permanent agents. Mentor and coach agents provide weekly one-on-one progress tracking and mentoring/coaching sessions with agents assigned to you and assist with day-to-day questions. Provide progress tracking updates to your assigned agents both during training and season so they are aware if they are achieving their individual goals. Monitor live phone calls and chats daily and provide immediate feedback and coaching as necessary to ensure agents are providing accurate information and professional support to all customers. Monitor agent schedules for adherence. Reconcile timecard data to production data for each pay period. Investigate differences to ensure agents are paid accurately for their time assisting customers. Process the timecards bi-weekly. Perform ongoing monitoring for quality assurance and suggest adjustments to queues/staffing to ensure service levels are met. Consistently run reports in systems and monitor live queues to ensure calls and chats are being handled appropriately and not exhibiting call or chat avoidance or other unacceptable behaviors. Work with management to ensure proper messaging around performance expectations is conveyed. Make suggestions to management on business process improvements based on call/chat monitoring results. Communicate trending issues to management. Facilitate all new hire training to all agents ensuring they are set up for success. Review, edit, help create by screen sharing and make suggestions on all training materials in partnership with the Learning & Development team. Assist agents when needing technical and operational support, including product questions and product navigation. Perform quality assurance (QA) of agent interactions. Based on customer interactions, propose needed responses for the knowledge base. Provide friendly support to all external customers in compliance with established processes and metrics. Handle all customer escalations and/or concerns that are sent to our team by agents requesting a customer escalation or the senior leadership team receiving from a customer. Research and troubleshoot customer issues. Responsible for support operations and processes for agents. Inspire team and peers with positivity and leadership. Receive feedback and coaching from management and quickly adapt or apply the feedback Additional job duties as needed. EDUCATION & EXPERIENCE: Knowledge and work experience with desktop and browser-based applications a plus. 2 - 3 years of remote call center supervisory experience or equivalent experience preferred. Experience using tax software preferred. Basic tax knowledge required. At least 2 years of Microsoft Suite experience including Teams, SharePoint, and OneNote. B2C or B2B experience a plus. Excellent written and verbal communication skills. Attention to detail. Ability to multitask. Ability to adapt quickly and in a positive manner to change Strong problem-solving skills. Excellent time management skills. Resilient, dedicated team player who helps maintain a positive work environment. Flexibility with scheduling - days, nights, and weekends At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions. Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, d isability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law. If you need assistance or accommodation due to a disability, you may contact us at ************** or by calling ************ extension 6049 to speak with a member of the HR Talent Acquisition team.
    $38k-57k yearly est. Auto-Apply 16d ago
  • Supervisor, Patient Support

    Paysign

    Remote adjustment supervisor job

    As part of Paysign's Customer Care Department, the Patient Support Supervisor is responsible for leading and supervising a team of Patient Support Specialists who are primarily responsible for supporting Paysign's Patient Affordability programs. The supervisor leads and coaches the agents to ensure the team's operational goals are met and the best exceptional service is provided to Paysign's Cardholders delivered via phone, email, or sms. The Supervisor serves as the escalation point and facilitates lines of communication between their team and the other operation teams. Requirements Essential Functions and Responsibilities Leads, coaches, develops, communicates, and mentors each team member to reach their full potential and to cultivate a respectful, positive and customer centric environment. Monitors productivity, quality, attendance, teamwork, and overall performance of each team member and of the collective team. Seeks to identify and recommend improvements to systems, policies and procedures while staying in touch with the needs of the employees and the needs of the business. Willingly receives and professionally handles escalated calls transferred from Patient Support Specialists. Provides necessary reports to leadership on a daily, weekly, and monthly cadence. Addresses behavioral, attendance related, and job performance issues with team members under the guidance of the departments' senior leader. Acts on both positive and negative performance trends to recognize employees and to ensure attainment performance targets. Provides communication and follow-up to ensure representatives are fully informed of all new product information, procedures, client needs, and company related issues, changes or actions. Conducts team meetings and employee one-on-ones to communicate, coach and achieve performance objectives. Assists in interviewing new hires and with training as a subject matter expert, as needed. Determines work procedures, prepares work schedules and expedites workflow. Maintains harmony among workers and resolves grievances. Other duties as assigned. Required Skills/Abilities Strong understanding of the life cycle of a pharmacy claim, and how manufacturers, PMBs and pharmacies fit together. Familiarity with D.0 standards. Able to work with very minimal supervision. Strong sense of initiative, self-starter. Above average attention to detail. Problem solver, able to understand underlying technical components of various operational tools and identify when there is a larger issue. Strong interpersonal and communication skills. Ability to work in high volume environment, adhering to production standards and SLAs set by management. Strong team player and able to motivate others. Easily adapts to and supports change. Minimum Qualifications 1 year minimum, 2 or more preferred years of direct pharmacy claims processing experience at a pharmacy (specialty preferred) or a pharmacy benefit manager. Bachelor's degree in or equivalent education and experience is. Two or more years of experience in a supervisory role preferred. Two or more years in an inbound customer service environment preferred. Proficient in Salesforce.com and MS Office tools. Working Conditions Work is generally performed within an indoor office environment utilizing standard office equipment. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work. Supervisory Responsibilities/Accountabilities This position manages a team of employees in Patient Support, will report to the senior leader of the department and is responsible for development and performance management of his/her team members. Physical Requirements General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds; and walking and standing for long periods of time to support team members. Salary Description $50,000 per year
    $50k yearly 7d ago
  • Supervisor, Patient Support

    Paysign Inc.

    Remote adjustment supervisor job

    Job DescriptionDescription: As part of Paysign's Customer Care Department, the Patient Support Supervisor is responsible for leading and supervising a team of Patient Support Specialists who are primarily responsible for supporting Paysign's Patient Affordability programs. The supervisor leads and coaches the agents to ensure the team's operational goals are met and the best exceptional service is provided to Paysign's Cardholders delivered via phone, email, or sms. The Supervisor serves as the escalation point and facilitates lines of communication between their team and the other operation teams. Requirements: Essential Functions and Responsibilities Leads, coaches, develops, communicates, and mentors each team member to reach their full potential and to cultivate a respectful, positive and customer centric environment. Monitors productivity, quality, attendance, teamwork, and overall performance of each team member and of the collective team. Seeks to identify and recommend improvements to systems, policies and procedures while staying in touch with the needs of the employees and the needs of the business. Willingly receives and professionally handles escalated calls transferred from Patient Support Specialists. Provides necessary reports to leadership on a daily, weekly, and monthly cadence. Addresses behavioral, attendance related, and job performance issues with team members under the guidance of the departments' senior leader. Acts on both positive and negative performance trends to recognize employees and to ensure attainment performance targets. Provides communication and follow-up to ensure representatives are fully informed of all new product information, procedures, client needs, and company related issues, changes or actions. Conducts team meetings and employee one-on-ones to communicate, coach and achieve performance objectives. Assists in interviewing new hires and with training as a subject matter expert, as needed. Determines work procedures, prepares work schedules and expedites workflow. Maintains harmony among workers and resolves grievances. Other duties as assigned. Required Skills/Abilities Strong understanding of the life cycle of a pharmacy claim, and how manufacturers, PMBs and pharmacies fit together. Familiarity with D.0 standards. Able to work with very minimal supervision. Strong sense of initiative, self-starter. Above average attention to detail. Problem solver, able to understand underlying technical components of various operational tools and identify when there is a larger issue. Strong interpersonal and communication skills. Ability to work in high volume environment, adhering to production standards and SLAs set by management. Strong team player and able to motivate others. Easily adapts to and supports change. Minimum Qualifications 1 year minimum, 2 or more preferred years of direct pharmacy claims processing experience at a pharmacy (specialty preferred) or a pharmacy benefit manager. Bachelor's degree in or equivalent education and experience is. Two or more years of experience in a supervisory role preferred. Two or more years in an inbound customer service environment preferred. Proficient in Salesforce.com and MS Office tools. Working Conditions Work is generally performed within an indoor office environment utilizing standard office equipment. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work. Supervisory Responsibilities/Accountabilities This position manages a team of employees in Patient Support, will report to the senior leader of the department and is responsible for development and performance management of his/her team members. Physical Requirements General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds; and walking and standing for long periods of time to support team members.
    $32k-49k yearly est. 4d ago
  • Medical Assistant Supervisor

    Salvo Health

    Remote adjustment supervisor job

    Salvo is seeking an experienced Medical Assistant Supervisor with remote healthcare experience to lead and support our Virtual Medical Assistant team. This role blends people management, clinical expertise, and operational oversight to ensure high-quality, compliant, and efficient care delivery in a telehealth environment. The Medical Assistant Supervisor will manage day-to-day MA operations, provide coaching and performance management, ensure documentation quality, and partner closely with clinical, operations, and billing teams. This role is ideal for a hands-on leader who thrives in a fast-growing, virtual care model and brings strong knowledge of clinical documentation and coding-adjacent workflows. What You Will Do Team Leadership & Management: Supervise, coach, and support a team of Virtual Medical Assistants Manage staffing coverage, scheduling, onboarding, and training Conduct regular performance check-ins, quality reviews, and feedback Serve as escalation point for workflow, documentation, or patient issues Foster a culture of accountability, empathy, and continuous improvement Develop, own, and update workflow SOPs as needed Track and report on productivity, turnaround times, and quality metrics Operational Oversight Oversee MA workflows related to provider referrals, patient scheduling and rescheduling, provider orders, financial clearance, and patient follow-ups Ensure timely and accurate documentation in electronic health records (EHRs) Review charts and monthly notes for completeness and coding readiness Monitor and optimize task management to ensure timely patient documentation Partner with operations, clinical leadership, and partnerships to improve workflows Documentation & Coding Support Ensure MA documentation aligns with clinical and billing standards Support coding-adjacent workflows using CPC or CCA expertise Collaborate with Support and Engagement teams to reduce errors and rework Help train MAs on documentation best practices and audit readiness Patient Experience & Quality Support proactive outreach to active and disengaged patients Maintain strict compliance with HIPAA and patient confidentiality standards Act as an escalation contact for billing and documentation concerns from partners Qualifications Active CPC or CCA certification (required) Proven experience as a Medical Assistant, Administrative Supervisor, and/or LPN in a clinical or virtual care setting Prior experience leading, supervising, or acting as a Team Lead Strong familiarity with electronic health records (Athena, eCW, gGastro preferred) Experience with chart review and documentation Excellent communication and interpersonal skills Strong organizational, time-management, and prioritization abilities Ability to work independently in a remote environment and manage competing priorities Experience with telemedicine platforms strongly preferred Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on specialty medicine through virtual-first clinics. Our patients will be members for our “whole patient” care teams and app-based care, with a direct-to-consumer subscription model, no insurance required. Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care will draw on expertise from board-certified specialty physicians, registered dietitians, psychologists, and board-certified health coaches who will deliver wraparound support on a multi-month journey to better health. Salvo is the first to bring a scalable and tech-enabled, functional medicine-style approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness. Salvo believes the most inclusive and equitable culture makes for a better business, and we welcome diverse candidates for this key leadership role. A core mission is to increase access to better and more convenient care - especially for Millennial and Gen Z women whose symptoms are often dismissed in traditional healthcare settings. Many of our patients struggle to access specialists and ongoing support, and this role is critical to ensuring they receive timely, high-quality care.
    $33k-47k yearly est. Auto-Apply 6d ago
  • Assistant Supervisor

    Ferguson Construction Company 4.3company rating

    Adjustment supervisor job in Columbus, OH

    Job Description Ferguson Construction is a leading general contracting and construction management firm with over 100 years of industry expertise. We handle a diverse range of projects, including industrial, commercial, healthcare, and institutional buildings. Our reputation for excellence is built on our comprehensive services, including in-house design and self-performing key trades such as concrete, masonry, steel erection, carpentry, and sheet metal. The Assistant Supervisor supports site supervision by assisting with daily construction activities, ensuring compliance with plans and safety standards, and helping to manage on-site resources. This role is ideal for someone looking to advance their career in construction management. Qualifications • High school diploma or equivalent; vocational training in construction management is a plus. • 2+ years of related experience. • Experience with site management tasks, safety protocols, and understanding of construction plans is advantageous. • In depth understanding of construction processes, safety regulations, and site management. • Good verbal and written communication skills for effective interaction with team members, subcontractors, and supervisors. • Demonstrated leadership experience. Essential Duties • Assist with supervising daily construction activities to ensure work is performed according to plans and specifications. • Coordinate tasks among different trades and subcontractors to facilitate smooth project execution. • Support safety protocols on-site to maintain a secure working environment for all personnel. • Monitor construction work to ensure it meets quality standards and project requirements. • Help manage materials and equipment on-site, ensuring availability and proper use. • Maintain site documentation, including daily logs, inspection reports, and safety records. • Facilitate effective communication between workers, supervisors, and stakeholders to resolve issues promptly. • Provide regular updates on project progress and any issues to the site supervisor or project manager. Ferguson Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age. Applicants for this position must be currently legally authorized to work in the United States on a full-time basis. Learn why Ferguson is the perfect place to build your career in this informative video: All applicants who are offered employment with Ferguson Construction Company will be subject to a background investigation and drug test. Offers of employment are contingent on the successful completion of a background investigation and drug test conducted in accordance with Ferguson Construction policy and state law.
    $38k-49k yearly est. 30d ago
  • Assistant Camp Supervisor (Adaptive)

    City of Dublin, Oh 3.4company rating

    Adjustment supervisor job in Dublin, OH

    Class Concept Do you have a passion for inclusion of children with disabilities/special needs? Do you have fond memories from your own camp experience? Join the City of Dublin's Camp Team this summer to help create an inclusive summer camp experience for all children in our community. Working as a part of our Camp Team provides a leadership experience that elevates your game for the rest of your life, no matter where it may take you. We are in the business of building better campers, better counselors and better people to help make the world a better place. As a member of our team, you can help make this dream a reality - one camper at a time, many times each day! 2026 Camp Season Work up to 40 hours per week from June 8-July 31 With the possibility to work Extended Camp Weeks through August 14 Typical working hours during camp season are Mon-Fri, 9am-5pm, but may vary slightly Mandatory Assistant Supervisor Training Dates: April 26 & May 3 (PAID!) Mandatory All-Staff Training Dates: June 2-5 (PAID!) Beyond the Paycheck * Refer a Friend Bonus Program ($100 per successful employee referral) * Ohio Public Employee Retirement System (OPERS) enrollment and contributions * Potential Public Student Loan Forgiveness (PSLF) eligibility * Support through our Employee Assistance Program (EAP) * 20% discount on classes and free textbooks at Franklin University * Fostering Internal Talent (FIT) Program offering incentives, training, and team building * Discounts on memberships at the Dublin Community Recreation Center (DCRC) * The City maintains the cost of team member certifications and training time is paid($40.00-$100.00 value). All certifications achieved belong to the team member. * Employee recognition and appreciation events * Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.) * Uniforms provided * Career mapping and growth opportunities Examples of Duties Duties of Adaptive Assistant Camp Supervisors include, but are not limited to: Inclusion & Accommodation Support * Collaborate with the Adaptive Recreation Coordinator to determine appropriate accommodations for individuals with disabilities or special needs, ensuring an inclusive summer camp experience. * Adapt lesson plans to meet camp outcomes while addressing individual camper abilities. * Evaluate the success of individualized accommodation plans and adjust as needed. Program Participation & Camper Engagement * Actively participate in and assist with all program areas, including field trips, swimming, songs, games and all-camp activities. * Support curriculum staff in promoting effective inclusion in Arts & Crafts, Sports & Games and Outdoor Education. * Assist camp staff in building rapport with campers of all abilities and ensuring full participation in activities. Safety & Behavior Management * Maintain the safety and well-being of campers and staff by following camp policies and procedures. * Proactively implement behavior management techniques for campers with and without disabilities. * Support staff in applying appropriate discipline and behavior strategies to meet camp objectives. * Provide ongoing assistance to staff in managing camper behavior throughout the day. * Positive role modeling and camper support. * Demonstrate professionalism and appropriate behavior to campers, staff and parents. * Interact with campers and staff in a fair, respectful and inclusive manner. * Support counselors in implementing accommodations and behavior management techniques. * Assist in meeting the needs of all campers to ensure a positive experience, regardless of disability status. Staff Collaboration & Communication * Model Recreation Services' Workplace Expectations: positive energy, trust, solution-oriented thinking and accountability. * Work closely with counselors, curriculum and logistics assistant supervisors, camp supervisors and full-time Recreation Services staff, as well as the Adaptive Recreation Coordinator. * Communicate camper, program, or staff concerns promptly to the Camp Supervisor, Camps Program Coordinator and/or Adaptive Recreation Coordinator. * Take on additional responsibilities as needed to support safe, inclusive and engaging camp operations. Typical Qualifications Minimum Qualifications * Possession of a valid driver's license * Two (2) or more years of experience working with children with disabilities and/or behavioral challenges in a structured program setting * Availability to attend all mandatory training dates * Ability and experience to lead and supervise others (campers and counselors) * Willingness to take direction from supervisors, as well as work independently to fulfill responsibilities Preferred Qualifications * College degree in special education, education, recreation, or related field; OR two (2) or more years of field experience in a related area * Any equivalent combination of experience and training that provides the required knowledge, skills, abilities and experience Physical Requirements * Ability to lift up to 50 lbs. for occasional facility/operational/safety needs * Ability to remain active or on your feet for the length of a camp shift * Ability to operate standard office equipment in performing essential functions of work * Camp takes place in both indoor and outdoor settings, with frequent exposure to summer weather conditions Other Requirements * Attend staff meetings and trainings * Regular, predictable and punctual attendance * Stay connected through camp radios, digital work schedules, email and group text chains to support clear and timely communication * Ability to develop positive relationships with people from different backgrounds * Evaluate camp program and provide/receive constructive input to support staff and supervisors * Abide by mandatory reporting policies as described in the staff manual * Accept other responsibilities deemed necessary by your supervisor in order to ensure quality service to all campers * Perform duties assigned to the best of your ability and with a positive attitude Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process Supplemental Information: All positions within this job classification have been designated as Casual in nature and all employees serving in such positions are considered to be Casual Employees. Casual employees serve strictly at the pleasure of the City and their employment may be terminated at any time for any reason, with or without cause. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. * Refer a Friend Bonus Program ($100 per successful employee referral) * Ohio Public Employee Retirement System (OPERS) enrollment and contributions * Potential Public Student Loan Forgiveness (PSLF) eligibility * Support through our Employee Assistance Program (EAP) * Fostering Internal Talent (FIT) Program offering incentives, training, and team building * Discounts on memberships at the Dublin Community Recreation Center (DCRC) * The City maintains the cost of team member certifications and training time is paid ($40.00-$100.00 value). All certifications achieved belong to the team member. * Employee recognition and appreciation events * Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.) * Uniforms provided * Career mapping and growth opportunities * The City of Dublin has partnered with Franklin University to make it easier than ever for you to achieve your education goals. The partnership provides the following educational benefits to ALL City of Dublin employees (full-time, part-time and seasonal employees): * Tuition Benefit - All City of Dublin employees are eligible to save 20% on tuition for Franklin University associate, bachelors, masters or graduate certificate programs * Free books - Get your textbooks for free! The Franklin University Bookstore will mail textbooks to registered students beginning 3 weeks prior to the start of courses, so make sure to register early. Some courses include embedded electronic textbooks with fees charged upon registration. These fees will be waived. Please allow up to 4 weeks from the start of your course for this fee to be removed from your account. * No Tuition Deferment Fee - You may defer tuition payments to the end of the trimester at no charge! You will need to apply for tuition deferment each term through your Franklin student portal. 01 Do you possess a valid driver's license? * Yes * No 02 Do you have two (2) or more years of experience working with children with disabilities, behavioral challenges and/or special needs in a structured program setting? * Yes * No 03 Do you have a degree in special education, education, recreation or a related field; OR two (2) or more years of field experience in a related field? * Yes * No 04 Mandatory trainings for Assistant Supervisors take place April 26, May 3 and June 2-5. Are you able to attend trainings on these dates? Note: All training time is paid. * Yes * No 05 Which age group(s) would you prefer to work with? Select all that apply: * Preschool (3-5 years) * Youth (6-12 years) * Teen (11-15 years) * No preference 06 Our time off policy states that staff are permitted to take no more than 5 days off during the summer. Does your summer availability match this policy? Please explain in the space below: Note: Needing more than 5 days off for the summer season does not make the applicant ineligible for the position. Consistency in staffing is key when working with youth, but there are opportunities for the role of Substitute if more than 5 days off are needed. 07 Please read the following statement and rate yourself/your response in 1 of 3 categories: "Working at camp is an amazing experience, but the days are long and full of activities. At the end of the summer you will be stronger, smarter, and probably mentally and physically tired. I can stay positive and encouraging on long, tiring or difficult days." * I'll have to work on that * I get that - I can do that * I haven't thought about that 08 Please read the following statement and rate yourself/your response in 1 of 3 categories: "If I notice something that needs attention, I step in to help without being asked." * I'll have to work on that * I get that - I can do that * I haven't thought about that 09 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I make an effort to include everyone, even if they are different from me." * I'll have to work on that * I get that - I can do that * I haven't thought about that 10 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I take responsibility for my mistakes and try to learn from them." * I'll have to work on that * I get that - I can do that * I haven't thought about that 11 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I communicate respectfully, even when I disagree with someone." * I'll have to work on that * I get that - I can do that * I haven't thought about that 12 Please read the following statement and rate yourself/your response in 1 of 3 categories: "I can adapt quickly when plans change, or something goes wrong." * I'll have to work on that * I get that - I can do that * I haven't thought about that 13 Do you have previous experience in recreation, education, or a related field? * Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $36k-44k yearly est. 52d ago
  • Spa Sales Team Supervisor

    Wellbiz Brands

    Adjustment supervisor job in Dublin, OH

    Are you an energetic sales leader who excels at professional development of others? Looking for a path to management with growth opportunities in the Wellness industry? Elements Massage is looking for a sales supervisor to oversee sales and front desk operations for a small team in our Massage Therapy wellness studio. Goal is to develop this individual into the next Sales Manager within the year. Contact us today! Elements Massage Spa Sales Supervisor Benefits: $17 per hour, plus sales commissions and bonus structure Medical, dental, vision, and Colonial Life Insurance and free telemedicine 401k Paid Time Off (PTO) Company shares (ESOP) Free massage therapy or facial services Supervisor Qualifications - A great supervisor believes in the therapeutic benefits of Massage Therapy, and has the following: Experience supervising a team with motivation to grow within the organization Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly. Has a passion for coaching and development. Implements structure, policies, and procedures. Customer Service oriented. Experience in effective sales. Ability to identify and solve problems, set expectation, goals, and kindly hold employees accountability Possess strong verbal and written communications skills Possess strong interpersonal skills to communicate with confidence Must be an excellent organizer with strong project management skills Must be able to work flexible days and hours; including nights, weekends, and holidays Excel at training and motivating teams MindBody Software experience a plus; comfortable with Googledocs and Excel experience with massage and esthetics a plus EMOJ456 Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.
    $17 hourly Auto-Apply 19d ago
  • Assistant Supervisor - Sergeant, Operations & Administration

    Denison University 4.3company rating

    Adjustment supervisor job in Granville, OH

    Assist in providing supervision of campus safety operations to ensure a safe and secure environment for students, faculty, staff, and visitors. This position performs a variety of skilled administrative functions and completes assigned duties related to program support and continuity. The Sergeant provides critical oversight for departmental fiscal management and logistical programs essential to the university's mission. This position requires the performance of primary supervisory duties alongside advanced administrative and fiscal support functions, ensuring the continuity of departmental operations. Operational and Safety Supervision: Patrol assigned area on foot or in a vehicle. Respond to telephonic and/or radio calls for routine and emergency assistance in both criminal and non-criminal situations. Conduct preliminary investigations of criminal and non-criminal incidents, interview victims, witnesses, and suspects, and issue citations and conduct follow-up investigations. Maintain an accurate record of daily activities. Prepare comprehensive incident and crime reports. Team Lead for Community Services Officers and Dispatchers. Review reports written by Community Services Officers. Assist in annual training of staff. May rotate working shifts, weekends, and day and/or night shifts. Administrative, Fiscal, and Logistical Support Performs a variety of skilled administrative functions, including composing memos, transcribing notes, and creating presentations. Manages and processes departmental fiscal transactions, including maintaining and processing budget requests, budget transfers, journal entries, and deposits. Prepares requisitions and requests for payments and processes invoices and orders supplies utilizing the E-Procurement system. Provides administrative and logistical program support, including coordinating, planning, and implementation of services. Organizes, prepares, and distributes required weekly, monthly, and annual reports, and monitors training and event attendance. Manages essential university assets and programs, including scheduling use of the university fleet and coordinating fleet maintenance, and providing administrative oversight for the university parking program. Supervises student workers/volunteers/interns; may recommend hiring, disciplinary action, staffing assignments, and scheduling. Assists in managing the front desk and responds to phone calls, emails, and visitors. Performs other related duties as assigned or requested. Minimum Qualifications High school graduate or equivalent. Must have a valid Ohio driver's license and be insurable through the University. Excellent communication skills, both written and oral. Excellent technical, computer, and writing skills. Analytical and critical thinking skills, project/program/service management skills. The ideal candidate must be able to work independently and be self-motivated. Be able to walk, stand, and ride in a vehicle for long periods of time. Preferred Qualifications Bachelor's degree in Criminal Justice or related discipline, OR Bachelor's degree in Business Administration/Office Support. Relevant experience can be substituted for education. Previous experience in public safety/law enforcement supervision. 4-7 years of experience in general administrative work. Fiscal experience, including managing and planning budgets, purchasing, paying invoices, and monitoring/tracking expenses. Prior training and experience in a university environment.
    $26k-33k yearly est. Auto-Apply 39d ago

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