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Administrative analyst skills for your resume and career

15 administrative analyst skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Received Staff Recognition and Development Program award acknowledging excellence in customer service, exceptional performance, or innovation and creative thinking.
- Monitored and coordinated administrative duties such as daily financial transactions, budget analysis, and customer service with issue resolutions.
2. Patients
- Processed patient account payments, responded to customer inquiries, and educated patients and families regarding health information and financial obligations.
- Coordinate communication between technicians and patients.
3. PowerPoint
- Prepared, set up complex presentations using PowerPoint incorporating outside professional technical staff with presentations.
- Prepared PowerPoint presentations, arranged domestic and international travel and synchronized meetings via Lotus Notes.
4. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Perform annual operating expense reconciliations, monitor audit windows and audit requirements contained in the lease documents.
- Established and created computer policies, procedures, and standards identifying areas for improvement and creating solutions for Windows 2000.
5. Lease Management
- Experience in Application Release Management & Support Experience.
6. Financial Analysis
- Prepared reports on fiscal projection analysis and utilized MS Excel and various financial software for financial analysis.
- Contributed and assisted in the completion and documentation of simple to moderately complex financial analysis projects.
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- Developed and managed departmental financial reports including budget development and regulatory policies.
- Created monthly financial reports and reimbursement reports for Department Administration.
8. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Budgeted cash requirements for various departments* Data Entry/10 key operations* Processed administrative needs for business office
- Serve as a relational database administrator, responsible for data entry and report generation.
9. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Developed automated payroll file generation system in VB.NET that corrected financial inconsistencies made by previous system.
- Verify liability disbursement requests from the Payroll Department and verifying payroll tax returns.
10. Project Management
- Used automated systems to provide record keeping for and tracking of long-range activities, including follow-up analysis and/or project management status.
- Project Management - New protocol delivery, initiating scheduling for section distribution, budget maintenance & project drive preservation.
11. Data Collection
Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.
- Supported Senior Technical Assistant in data collection and monitoring of grant objectives.
- Provide project coordination schedule and implement project data collection efforts.
12. Excellent Organizational
- Interacted with clients and utilized excellent organizational skills to arrange and coordinate doctor appointments and tests.
- Demonstrated excellent organizational skills by developing and maintaining tracking systems to monitor actions and meet deadlines.
13. Reconciliations
- Tracked, analyzed and interpreted trends in cash handling protocol and drafted monthly financial reconciliations and forecasts.
- Recorded and documented decisions made and other analysis used to complete asset and participant reconciliations.
14. Data Analysis
- Proposed recommendations to compensation team members based on key themes identified during data analysis.
- Developed electronic databases to provide critical data analysis to senior management.
15. Excellent Interpersonal
- Utilized excellent interpersonal skills and diplomacy communicating with foreign and U.S. military and government officials resulting in flawless international communications boards.
- Result oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent interpersonal skills.
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What skills help Administrative Analysts find jobs?
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What administrative analyst skills would you recommend for someone trying to advance their career?
Data Analysis - the ability to use and make sense of data to inform decision-making
Adaptability - the ability and willingness to pivot based on changing priorities, demands, and needs
Technical Skills - the ability to learn and effectively use various technology and software. Whether the company is implementing a new CRM, HRIS, utilizing AI, or utilizing technology to conduct day-to-day business (e.g., Zoom, Teams), the ability to quickly learn, use, and advocate for new technologies will be highly desirable.
What type of skills will young administrative analysts need?
Assistant Professor of English, currently Director of Writing, Rhetoric, and Publication program, College of Charleston
The first thing that graduates need to know is that the workplace is nearly opposite from school. Employees, especially professional, technical, and content writer jobs, are more often than not collaborative and teams-based. The added wrinkle is that office culture is unlikely to go back to pre-pandemic occupancy rates.
So graduates need to know is that odds are good that at least part of their job will be remote. And that might be the case for at least part of the time. Announcements from tech, finance, and insurance about their latest work-from-home policies keep making the news. So not only are the chances good that they'll be working in teams, their team members and co-workers won't be in the same room with them. They'll be working collaboratively through writing. This is good news for English graduates. Much of the writing someone in a professional, technical, or content writing job are products meant for public readership. Like press releases that are sent to news outlets. But all of that writing is built on a network of notes, memos, policies, and text threads meant for co-workers. Remote work just means that co-workers will be writing each other more and more often. English graduates who can make texts for public audiences and write effectively to co-workers are positioned to do well.
The second thing that students need to know is how to start and stop writing in the context of someone else's draft. They will rarely begin with a blank screen and end with a finished text.
The third thing is that it's likely small businesses will take some time to bounce back. In those workplace settings, it is likely that an employee will need to have a range of knowledge and skills because their job will combine parts multiple roles. So a copywriter in a small marketing firm might need to also know something about SEO and social analytics and visual design. In larger offices, however, jobs tend to be much more specialized and team-based. So graduates need to be comfortable working in teams where they have an assigned role, and they need to be able to receive work in-process, complete their assigned part, and hand that work off still in-process.
And finally, students need to learn how to learn new technologies. Learn just through documentation, without a human tutorial. Even if employees are exclusively using the Microsoft Suite, it will be used for writing, editing, project management. It will be used to collaborate and present. Depending on where a student studies and what classes they take, those digital pieces might not be a part of their coursework. So, at the very least, students need to know that the workforce will constantly ask them to learn new technologies and new uses for familiar technologies.
List of administrative analyst skills to add to your resume

The most important skills for an administrative analyst resume and required skills for an administrative analyst to have include:
- Customer Service
- Patients
- PowerPoint
- Windows
- Lease Management
- Financial Analysis
- Financial Reports
- Data Entry
- Payroll
- Project Management
- Data Collection
- Excellent Organizational
- Reconciliations
- Data Analysis
- Excellent Interpersonal
- Human Resources
- Rehabilitation
- Analyze Data
- SharePoint
- Strong Analytical
- SQL
- Process Improvement
- Access Database
- Calculation
- Purchase Orders
- Provides Administrative Support
- Administrative Tasks
- Statistical Analysis
- Administrative Functions
- Data Integrity
- Financial Data
- Analytical Support
- Travel Arrangements
- Technical Assistance
- Salesforce
- Business Processes
- Medicare
- Cost Analysis
- Training Materials
- Defense Travel System
- HIPAA
- Meeting Minutes
- Financial Statements
- PeopleSoft
- SOX
- Management Reports
- Medicaid
- Budget Analysis
- CMS
Updated January 8, 2025