What does an administrative analyst do?
An administrative analyst specializes in analyzing the company's processes and operations to come up with the best practices for the business. Their responsibilities revolve around conducting research and analysis through site inspections, surveys, interviews, and assessments. They must also coordinate with different department personnel to gather and examine data, ensuring that all processes are profitable and efficient. Furthermore, as an administrative analyst, it is essential to present findings and progress reports in adherence to the company's policies and regulations.
Administrative analyst responsibilities
Here are examples of responsibilities from real administrative analyst resumes:
- Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
- Perform annual operating expense reconciliations, monitor audit windows and audit requirements contain in the lease documents.
- Complete knowledge of computer applications including word processing, spreadsheet, database and presentations using PowerPoint and SharePoint.
- Increase efficiency of the monthly reporting processes though SAS and SQL implementation.
- Provide application and database support and troubleshooting for install base that include JDE, SQL.
- Resolve notification calls for benefit interruptions for patients.
- Partner with non-profits to leverage funds for the purpose of expand residential rehabilitation activities.
- Prepare, set up complex presentations using PowerPoint incorporating outside professional technical staff with presentations.
- Provide business administration such as accounts receivable billing, inventory management, and payroll administration.
- Record and document decisions make and other analysis used to complete asset and participant reconciliations.
- Develop automated payroll file generation system in VB.NET that correct financial inconsistencies make by previous system.
- Perform content development, maintenance, and management for proprietary team SharePoint collaboration site and sub-sites.
- Research and update information on office wide intranet website for continuity of effective operations using SharePoint.
- Track, analyze and interpret trends in cash handling protocol and draft monthly financial reconciliations and forecasts.
- Process patient account payments, respond to customer inquiries, and educate patients and families regarding health information and financial obligations.
Administrative analyst skills and personality traits
We calculated that 8% of Administrative Analysts are proficient in Customer Service, Patients, and PowerPoint. They’re also known for soft skills such as Analytical skills, Communication skills, and Problem-solving skills.
We break down the percentage of Administrative Analysts that have these skills listed on their resume here:
- Customer Service, 8%
Received Staff Recognition and Development Program award acknowledging excellence in customer service, exceptional performance, or innovation and creative thinking.
- Patients, 8%
Processed patient account payments, responded to customer inquiries, and educated patients and families regarding health information and financial obligations.
- PowerPoint, 6%
Prepared, set up complex presentations using PowerPoint incorporating outside professional technical staff with presentations.
- Windows, 4%
Perform annual operating expense reconciliations, monitor audit windows and audit requirements contained in the lease documents.
- Lease Management, 4%
Experience in Application Release Management & Support Experience.
- Financial Analysis, 4%
Prepared reports on fiscal projection analysis and utilized MS Excel and various financial software for financial analysis.
Common skills that an administrative analyst uses to do their job include "customer service," "patients," and "powerpoint." You can find details on the most important administrative analyst responsibilities below.
Analytical skills. To carry out their duties, the most important skill for an administrative analyst to have is analytical skills. Their role and responsibilities require that "management analysts must be able to interpret information and use their findings to make proposals." Administrative analysts often use analytical skills in their day-to-day job, as shown by this real resume: "provided financial administrative support, auditing contract funding documents, data entry and maintaining electronic files. "
Communication skills. Another essential skill to perform administrative analyst duties is communication skills. Administrative analysts responsibilities require that "management analysts must be able to convey information clearly in both writing and speaking." Administrative analysts also use communication skills in their role according to a real resume snippet: "developed, created and updated mta head quarters telecommunication access database. "
Problem-solving skills. administrative analysts are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to administrative analyst responsibilities, because "management analysts must be able to think creatively to solve clients’ problems." An administrative analyst resume example shows how problem-solving skills is used in the workplace: "resolved payroll issues, recorded complaints and followed-up with customer to ensure satisfaction. "
Time-management skills. administrative analyst responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This resume example shows what administrative analysts do with time-management skills on a typical day: "performed high volume data entry into an electronic records database under tight deadlines. "
Interpersonal skills. Another common skill required for administrative analyst responsibilities is "interpersonal skills." This skill comes up in the duties of administrative analysts all the time, as "management analysts work with managers and other employees of the organizations for which they provide consulting services." An excerpt from a real administrative analyst resume shows how this skill is central to what an administrative analyst does: "learned general concepts of recruiting, office management, and interpersonal interaction. "
The three companies that hire the most administrative analysts are:
- CBRE Group1,290 administrative analysts jobs
- UCLA19 administrative analysts jobs
- Equitable Holdings12 administrative analysts jobs
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Compare different administrative analysts
Administrative analyst vs. Department administrator
Department administrators are professionals who are responsible for performing administrative and clerical tasks for a specific department within an organization. These administrators are required to prepare financial statements for clients while evaluating revisions through feedback with stakeholders. They must work with the human resources department to recruit and identify workers for retraining and skill upgrades. Department administrators must also develop and streamline departmental policies and processes so that they can ensure efficiency, productivity, and accountability.
There are some key differences in the responsibilities of each position. For example, administrative analyst responsibilities require skills like "customer service," "windows," "lease management," and "project management." Meanwhile a typical department administrator has skills in areas such as "patient care," "departmental policies," "financial management," and "staff development." This difference in skills reveals the differences in what each career does.
Department administrators earn the highest salaries when working in the energy industry, with an average yearly salary of $64,581. On the other hand, administrative analysts are paid more in the technology industry with an average salary of $73,935.The education levels that department administrators earn slightly differ from administrative analysts. In particular, department administrators are 2.8% more likely to graduate with a Master's Degree than an administrative analyst. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Administrative analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Each career also uses different skills, according to real administrative analyst resumes. While administrative analyst responsibilities can utilize skills like "patients," "powerpoint," "windows," and "lease management," analysts use skills like "troubleshoot," "management system," "digital transformation," and "work ethic."
Analysts may earn a higher salary than administrative analysts, but analysts earn the most pay in the technology industry with an average salary of $79,330. On the other hand, administrative analysts receive higher pay in the technology industry, where they earn an average salary of $73,935.analysts earn similar levels of education than administrative analysts in general. They're 0.6% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Administrative analyst vs. Process analyst
A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.
The required skills of the two careers differ considerably. For example, administrative analysts are more likely to have skills like "patients," "powerpoint," "lease management," and "financial analysis." But a process analyst is more likely to have skills like "continuous improvement," "sigma," "lean six sigma," and "visio."
Process analysts earn the best pay in the finance industry, where they command an average salary of $93,338. Administrative analysts earn the highest pay from the technology industry, with an average salary of $73,935.Most process analysts achieve a similar degree level compared to administrative analysts. For example, they're 1.1% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.Administrative analyst vs. Program analyst
The job of program analysts is to plan, manage, and evaluate a company's computer programs. They usually perform different tasks, including researching and analyzing complex data to identify trends and offer the best recommendations for improvements. Other duties for this position may include creating policies and procedures, monitoring and evaluating program performance, and resolving any issues. This role's skills and requirements include a bachelor's degree in computer science, business, or related field. Previous work experience as a program analyst and critical thinking skills are also valued.
Even though a few skill sets overlap between administrative analysts and program analysts, there are some differences that are important to note. For one, an administrative analyst might have more use for skills like "powerpoint," "lease management," "payroll," and "reconciliations." Meanwhile, some responsibilities of program analysts require skills like "veterans," "program management," "logistics," and "dod. "
In general, program analysts earn the most working in the professional industry, with an average salary of $79,942. The highest-paying industry for an administrative analyst is the technology industry.In general, program analysts hold higher degree levels compared to administrative analysts. Program analysts are 6.3% more likely to earn their Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Types of administrative analyst
Updated January 8, 2025
