Administrative and program specialist job description

The Educational Program Specialist is responsible for providing academic services through the Student Support Services Program (SSS). This TRIO program is federally funded through the U.S. Department of Education and serves students who are first generation, come from low income backgrounds, and/or students with disabilities. The purpose of the program is to increase retention and graduation rates of these students. Through a holistic approach, this position will provide students with the skills and inspiration needed to be successful in higher education and continue to graduate/professional school.

Responsibilities include advising (academic, career, personal, financial), assisting in graduate/professional school preparation, conducting workshops, and tracking student records. The Educational Program Specialist should have great communication skills necessary to developing a good rapport with undergraduate students, faculty, and university staff.
This position will be for Decatur and Dunwoody GSU Perimeter Campuses.


A successful candidate should possess the following skills:

•Ability to make oral presentations to undergraduate level students

•Possess experience advising first-generation college students and individuals with disabilities

•Ability to travel between campuses to perform required duties, attend meetings and other

•Ability to lift and carry up to 25 pounds.


Disclaimer:


This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.

As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.


Qualifications:



Minimum Hiring Standard:


Bachelor's degree and one year of related experience; or a combination of education and related experience.


Preferred Hiring Qualifications:


Master's degree and two years' experience counseling low-income academically under-prepared high school or college students in either a postsecondary educational or community-based human service agency.


Special Instructions:


Finalist candidate must provide three professional references.

Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Primary Job Function: Medical Management

ID**: 25143

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com .

**Responsibilities:**

As part of the Utilization Management Administrative team, the UM Administrative and Operations Program Specialist is responsible for the coordination and ongoing monitoring of UM program objectives, including support of performance improvement projects for service and clinical activities, integrating the quality improvement and efficiencies into all UM department activities. Implements and supports the overall implementation of UM programs that meet or exceed applicable State, Federal and NCQA standards. Under the direction of UM Leadership, support new and existing business through policy writing and updates, development of program documents and updates, Development of processes, report development and validation of reports prior to submission. Represent UM at Quality meetings to present changes, documents and work-plan required items.

Principal Accountabilities:

+ Responsible for supporting successful development and evaluation of an annual UM work plan and program description by collaborating with corporate and market UM leadership and other areas throughout the organization as necessary.

+ Request reports both standing and adhoc, supports validation of the data upon report completion, Identifies, resolves and/or escalates problematic UM areas to UM leadership, that may impact the department's ability to achieve annual goals.

+ Participates in the development, implementation and maintenance of UM policies and procedures.

+ Works professionally and efficiently with all functional areas in meeting organizational and departmental UM goals.

+ Collaborates with each Market to ensure policies are created and /or updated in accordance with State, Federal, regulatory and accrediting body's standard requirements.

+ Ensures timely submission of policy updates, report, and program documents to appropriate committee for approval.

+ Participates on Quality committees to present reports, policies and/ or program documents that are consistent in meeting regulatory and accrediting body requirements.

+ Initiates review and submission process for state approval of program documents when state approval is required.

+ Maintains tracking and version control for all policies and standard operating procedures.

+ Participates in New Business Implementation process as assigned to assist with development of program documents, policies, workflows

+ Resource for UM teams during new business go live.

**Education/ Experience:**

+ Bachelor's Degree preferred.

+ Minimum of 3 years in clinical or service quality improvement required.

+ Minimum of 3 years in healthcare delivery required.

+ Managed Healthcare experience preferred.

+ Successful management of NCQA accreditation survey preferred

+ Excellent organizational, analytical and interpersonal skills.

+ Excellent written and verbal communication skills.

+ Ability to work successfully within all levels of the organization.

+ Ability to design, develop and implement projects to address financial, quality and service improvements.

+ Proficient PC skills in a windows based environment.

+ Ability to read Contracts or legal documents and extract key language to support program and policy development.

EOE Minorities/Females/Protected Veterans/Disabled

We have an opening for an Administrative Specialist (405.4) to work under limited supervision, perform a full range of moderately difficult administrative and task-oriented assignments in a dynamic and fast paced environment with frequent interruptions and conflicting priorities. This position will be supporting the for Strategic Partnership Projects Program within the Weapons and Complex Integration (WCI) Directorate.

In this role you will

• Represent Program management including supporting the Strategic Partnership Projects (SPP) program, in daily matters to gather, clarify, coordinate, and disseminate information and activities, which will require working closely with internal and external customers like the Department of Energy and serve as a resource on organizational policies and procedures; interpret institutional and organizational policies and procedures.
• Independently prepare project documentation, perform data gathering, and coordinate internal and/or external document comments/reviews.
• Establish and maintain databases, spreadsheets, or tracking systems to document and track status of action items and facilitate improvements to standardized documentation templates for Assessments (Test Plan, Test Report, Shipping Documentation, Build Book, etc.)
• Ensure action items are completed by the required due date, and proactively follow-up on any outstanding items.
• Screen telephone calls, independently answer inquiries, make appropriate referrals, follow through on requests, review, prioritize and disseminate incoming mail.
• Manage complex calendars which includes independently determining scheduling priorities to ensure management presence for continued Program operations, arrange complex travel and itineraries and initiate or oversee various monthly reports; analyze results and report to management.
• Organize and coordinate large- and small-scale meetings with internal and external customers like military personnel, encompassing all necessary administrative logistics including facility tours, and documenting meeting minutes.
• Compose administrative material of a sensitive nature for signature and independently correspondence for signature.
• Promote and support plans to promote diversity, equity, and inclusion within the program.
• Perform other duties as assigned.

Qualifications

• This position requires an active Department of Energy (DOE) Q-level clearance or active Top-Secret clearance issued by another U.S. government agency at the time of hire.
• Ability to be onsite daily.
• Advanced administrative knowledge and experience including accurate keyboarding, editing, grammar, and proofreading skills; advanced knowledge of office procedures, techniques, and methods.
• Excellent organizational skills, attention to detail, accuracy and follow through.
• Experience working under limited supervision, in an environment of rapidly changing priorities, deadlines, and frequent interruptions.
• Effective communication and interpersonal skills necessary to interact with a diverse workforce and represent the organization with all levels of management, internal and external to the Laboratory, using tact, diplomacy, and discretion.
• Demonstrated problem-solving and advanced decision-making skills necessary to identify and make recommendations for administrative problems.
• Demonstrated ability to be self-motivated and flexible, exercising discretion and mature judgment in handling business sensitive and/or classified information, as well as personnel interactions.
• Advanced computer skills and experience with the Microsoft Office Suite and database and calendaring software, and the ability to learn new software quickly.
• Experience arranging domestic and/or foreign travel.
  Advanced experience compiling, tracking, monitoring, resolving, and reporting data and results with advanced organizational skills and experience working under minimal supervision, in a multitask environment of rapidly changing priorities, deadlines, and frequent interruptions.
• Demonstrated ability to be self-motivated and flexible, exercising a high degree of discretion and mature judgment in handling complex business sensitive and classified information, as well as personnel interactions.
• Demonstrated advanced customer service skills and advanced written and verbal communication skills to interact effectively with all levels of personnel in a scientific environment.
• Demonstrated ability/commitment to valuing diversity, equity, and inclusion principles in the workplace.

Additional Information

All your information will be kept confidential according to EEO guidelines.

#smartjobs

Position Information

This is a Career Indefinite position. Lab employees and external candidates may be considered for this position.

Why Lawrence Livermore National Laboratory?

• Included in 2022Best Places to Work by Glassdoor!
• Work for a premier innovative national Laboratory
• Comprehensive Benefits Package
• Flexible schedules (*depending on project needs)
• Collaborative, creative, inclusive, and fun team environment

Learn more about our company, selection process, position types and security clearances by visiting our Careersite.

Security Clearance

This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another U.S. government agency at time of hire.For additional information, please see DOE Order 472.2.

Pre-Employment Drug Test

External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Pre-Placement Medical Exam

A job related pre-placement medical examination may be required.

Equal Employment Opportunity

LLNL is an equal opportunity employer that is committed to providing candidates and employees with a work environment free of discrimination and harassment. We value and hire a diverse workforce as it is a vital component of our culture and success. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

LLNL invites you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.

Reasonable Accommodation

At LLNL, our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via our online form.

CaliforniaPrivacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitlesjob applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

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