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Administrative and technical specialist hiring summary. Here are some key points about hiring administrative and technical specialists in the United States:
Here's a step-by-step administrative and technical specialist hiring guide:
An administrative and technical specialist works on all technical matters involved in a department's daily activities. The position requires catering to queries brought up by clients and customers. A technical specialist's job is to provide sincere and helpful service to people in need of assistance. To deal with customer concerns, they work alongside customer representatives. For company concerns, they work alongside the maintenance department to ensure all procedures, processes, and programs used fit the task.
Before you start hiring an administrative and technical specialist, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
Hiring the perfect administrative and technical specialist also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
This list shows salaries for various types of administrative and technical specialists.
| Type of Administrative And Technical Specialist | Description | Hourly rate |
|---|---|---|
| Administrative And Technical Specialist | Secretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff. | $31-59 |
| Service Administrator | A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition... Show more | $15-42 |
| Administrative Staff | As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll... Show more | $27-48 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $121,441 | $58 |
| 2 | Colorado | $111,582 | $54 |
| 3 | Oregon | $106,154 | $51 |
| 4 | Utah | $97,224 | $47 |
| 5 | Hawaii | $95,311 | $46 |
| 6 | Massachusetts | $94,729 | $46 |
| 7 | District of Columbia | $94,224 | $45 |
| 8 | New Jersey | $91,453 | $44 |
| 9 | Maryland | $90,942 | $44 |
| 10 | New York | $90,393 | $43 |
| 11 | Virginia | $89,731 | $43 |
| 12 | Rhode Island | $88,408 | $43 |
| 13 | North Carolina | $87,406 | $42 |
| 14 | Pennsylvania | $83,616 | $40 |
| 15 | Minnesota | $83,061 | $40 |
| 16 | Ohio | $76,045 | $37 |
| 17 | Georgia | $71,416 | $34 |
| 18 | Florida | $66,803 | $32 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Sandy Spring Bank | $106,432 | $51.17 | |
| 2 | IBM | $93,766 | $45.08 | 134 |
| 3 | Larson Design Group | $90,024 | $43.28 | 19 |
| 4 | Wilder Foundation | $89,363 | $42.96 | |
| 5 | Huntington National Bank | $87,085 | $41.87 | 15 |
| 6 | Vencore | $85,912 | $41.30 | 19 |
| 7 | CES | $81,278 | $39.08 | |
| 8 | Us Navy | $80,809 | $38.85 | |
| 9 | Peraton | $80,358 | $38.63 | 47 |
| 10 | Springfield Technical Community College | $69,307 | $33.32 | 3 |
| 11 | global staffing solutions | $68,333 | $32.85 | |
| 12 | University of Colorado Boulder | $66,183 | $31.82 | 3 |
| 13 | Univ Of Colorado-Colorado Spgs | $65,818 | $31.64 | |
| 14 | Minnesota State Fair | $63,837 | $30.69 | 14 |
| 15 | University of Georgia Small Business Development Center | $63,071 | $30.32 | 30 |
| 16 | The State of Oregon | $62,858 | $30.22 | 3 |
| 17 | State Bar of Michigan | $57,918 | $27.85 | 12 |
A good administrative and technical specialist job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an administrative and technical specialist job description:
To find administrative and technical specialists for your business, try out a few different recruiting strategies:
To successfully recruit administrative and technical specialists, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the administrative and technical specialist position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
To prepare for the new administrative and technical specialist first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
There are different types of costs for hiring administrative and technical specialists. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new administrative and technical specialist employee.
You can expect to pay around $90,598 per year for an administrative and technical specialist, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for administrative and technical specialists in the US typically range between $31 and $59 an hour.