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Administrative assistant/accountant skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Mike Peterson Ph.D.,

Dr. Jennifer Thayer

Below we've compiled a list of the most critical administrative assistant/accountant skills. We ranked the top skills for administrative assistant/accountants based on the percentage of resumes they appeared on. For example, 11.7% of administrative assistant/accountant resumes contained customer service as a skill. Continue reading to find out what skills an administrative assistant/accountant needs to be successful in the workplace.

15 administrative assistant/accountant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how administrative assistant/accountants use customer service:

Instituted learned company techniques when receiving orders via telephone to maximize customer service and greatly increase levels of customer satisfaction.
Performed Customer Service and reviewed vendor satisfaction and other contractor's satisfaction through quality calls and through client interaction.

2. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how administrative assistant/accountants use financial statements:

Monitored, analyzed and annually reviewed project financial statements with a primary focus on issue identification and risk mitigation.
Assisted team in preparing weekly check requests for delivery vendors and reconciled accumulated monthly financial statements for marketing team.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative assistant/accountants use data entry:

Answer phones/Assist customers as needed/Take phone applications/General office duties/ Fax/Typing/Filing/Reviewing Applications/Data entry/Keeping reports up to date/Pulling CBI's
Completed data entry and filing of confidential documents and records according to established standards.

4. Travel Arrangements

Here's how administrative assistant/accountants use travel arrangements:

Scheduled appointments, coordinated travel arrangements, produced detailed reports and ensured accurate monthly membership totals for the General President.
Maintained electronic calendar, travel arrangements and itinerary for Administrative Officer, Student Accounts Manager and Financial Aid Officer.

5. Purchase Orders

Here's how administrative assistant/accountants use purchase orders:

Supported Bookkeeper through assigning and managing purchase orders.
Received purchase order and generated invoices.

6. QuickBooks

Here's how administrative assistant/accountants use quickbooks:

Managed accounts payable/receivable through QuickBooks.
Prepare invoices and packing slips using QuickBooks; Data collection and profit analysis; Phone & email correspondence; Personal assistant activities

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7. Expense Reports

Here's how administrative assistant/accountants use expense reports:

Requisitioned and processed orders for supplies and services, reconciled procurement expenses and developed expense reports.
Reconciled company credit card and expense reports, assisted with business development.

8. General Ledger

Here's how administrative assistant/accountants use general ledger:

Ensured hotel's general ledger account management and cash reconciliation remained accurate.
Maintained general ledger utilizing journal entries, performed account analysis and reconciliation.

9. Vendor Invoices

Here's how administrative assistant/accountants use vendor invoices:

Obtained and tracked vendor invoices on a weekly basis and checked requisition folder on a daily basis.
Completed payment and controlled expenses by receiving, processing, verifying, and reconciling vendor invoices.

10. Tax Returns

Here's how administrative assistant/accountants use tax returns:

Reviewed data entered in TaxWorks and ensured accuracy before filing federal and state tax returns electronically.
Maintain files for corporate and individual tax returns and customers personal documentation.

11. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how administrative assistant/accountants use credit card:

Handled the bookkeeping for Accounts Payable and Accounts Receivable transactions including extensive reconciliations of the bank statements and credit card transactions.
Process cash, check, and credit card patient payments daily, reconcile daily balance, and prepare bank deposit.

12. Provides Administrative Support

Here's how administrative assistant/accountants use provides administrative support:

Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.
Position provides administrative support to managers, directors and vice presidents and executive vice presidents.

13. Bank Reconciliations

Here's how administrative assistant/accountants use bank reconciliations:

Performed bank reconciliation and revenue reconciliation from British HIV Association.
Performed all banking transactions and monthly bank reconciliation.

14. Front Desk

Here's how administrative assistant/accountants use front desk:

Relieved Front Desk Receptionist for breaks by answering phones and assisting clients to proper departments based on their needs.
Worked as front desk receptionist and prepared with required materials the conference room for scheduled meetings.

15. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how administrative assistant/accountants use journal entries:

Prepare journal entries for inter-company transactions and reconciliations.
Fixed asset accounting; entered fixed asset depreciation schedule journal entries, assessed useful life and retired obsolete assets.

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What skills help Administrative Assistant/Accountants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative assistant/accountant resumes?

Dr. Mike Peterson Ph.D.

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What soft skills should all administrative assistant/accountants possess?

Dr. Jennifer Thayer

Assistant Professor of Accounting, Socrates Award for Excellence in Teaching Recipient, Clarksville Chamber of Commerce APSU Distinguished Faculty Award for Community Service Recipient, Accounting Society at Austin Peay Advisor, Austin Peay State University

From speaking with employers in the industry, the number one soft skill seems to be written and spoken communication. Many current students need to hone their written communication skills to avoid "text speak" when communicating with potential employers and/or clients. Other important soft skills include problem-solving, collaboration, adaptability, and willingness to deal with failure and/or criticism. Especially in the world of COVID and ever-changing work environments, the importance of adaptability and problem-solving have only been highlighted. Since most work environments involve people working in teams, effectively collaborating with others and accepting criticism are vital skills.

What hard/technical skills are most important for administrative assistant/accountants?

Dr. Jennifer Thayer

In addition to general accounting knowledge, critical thinking, data analytics, and advanced Microsoft Excel abilities are some of the most important skills. Clearly, having a solid foundation in general accounting knowledge is necessary to be a candidate for a job in the accounting field. However, possessing the ability to critically think and analyze data and use Microsoft Excel beyond the basics, such as pivot tables, will only improve a candidate's chances.

What administrative assistant/accountant skills would you recommend for someone trying to advance their career?

Stephen Moehrle Ph.D.

Professor and Chairman of Accounting, University of Missouri - St. Louis

In the spirit of continuing education I would recommend the following: First and foremost, successfully complete the cpa exam. This is a huge difference-maker in the marketplace. If the young professional has already accomplished that, I would consider developing expertise consistent with their long-term career goals. Potential areas of expertise include data analytics, information systems controls and security, taxation, SEC reporting, or management accounting. There are certificate programs in each of these skills at universities across the country. The internet is also replete with free or relatively inexpensive materials for self-starters.

What type of skills will young administrative assistant/accountants need?

Jeff Bogan

Adjunct Professor, California State University - Fullerton

The skills required for young accounting and tax graduates are evolving. Young accounting professionals must be more skilled in working with various types of technologies and applications. Young graduates should have experiences working with data integration tools, such as Microsoft getting & Transform, Alteryx, data visualization tools, cloud-based platforms such as Microsoft Azure, and robotic processes automation applications such as UiPath and Blue Prism.

Over the last decade, we have seen global transparency initiatives such as OECD's BEPS initiative, complex tax law, and numerous complex accounting guidance. Also, the business has become much more complicated with global footprints and digital platforms. These changes now require accounting professionals to have the well-developed critical thinking, analytical and problem-solving skills. Accounting professionals must now also have a "continuous learning" mindset. Technology is changing rapidly, and accounting professionals will need to adapt and learn new technologies.

What technical skills for an administrative assistant/accountant stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

Do you want to know more?

List of administrative assistant/accountant skills to add to your resume

The most important skills for an administrative assistant/accountant resume and required skills for an administrative assistant/accountant to have include:

Customer Service
Financial Statements
Data Entry
Travel Arrangements
Purchase Orders
QuickBooks
Expense Reports
General Ledger
Vendor Invoices
Tax Returns
Credit Card
Provides Administrative Support
Bank Reconciliations
Front Desk
Journal Entries
PowerPoint
Bank Deposits

Accounts Receivables
Accounts Payables
Office Equipment
Administrative Tasks
Administrative Functions
Scheduling Appointments
Bank Statements
Telephone Calls
Word Processing
CPA
Sales Tax
Bank Accounts
Human Resources
Office Management
Customer Accounts
Balance Sheet
Conference Calls

Computer System
Sales Reports
Client Accounts
Financial Transactions
Multi-Line Phone System
Customer Complaints
Financial Data
Delinquent Accounts
Wire Transfers
W-2
Collection Calls
Tax Forms
Peachtree
Reconciliations
Customer Inquiries
ADP

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Administrative Assistant/Accountant Skills

Updated January 8, 2025

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