Administrative assistant/accounts receivable job description

• Complete internal job file quality reviews
• Perform basic accounting functions such as A/R, A/P
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Plan, organize and coordinate administrative aspects of office functions including answering phones, emailing, copying, faxing, mailing, maintaining files, data entry and filing.
• In communication day to day with insurance adjusters and or clients to follow up on payments
• Ability to resolve clients' complaints with professionalism, on an as needed basis
• Ability to maintain all record keeping procedures with no errors

Position Requirements

• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)

Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week
• M-F 7:30AM-4:00PM

Pay Rate


Competitive pay based on experience

SERVPRO of Marquise, Inc. is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21


PICTURE YOURSELF HERE
FULFILLING YOUR POTENTIAL


At SERVPRO, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. Please search for a franchise near you to explore the opportunities waiting for you at SERVPRO. We look forward to hearing from you.


WORKING TOGETHER TO MAKE IT
Like It Never Even Happened®


As a team, we are proud to offer our customers the industry-leading level of service. Each of our nearly 1800 franchises offers a broad variety of opportunities to help, to serve, and to repair and restore people's homes and businesses. If you have a passion for making a difference, our franchises are looking for you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Job DescriptionSalary:

Up to $1,000 Signing Bonus

Who Are We?

• F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best"
• 41-year old business with over 500 employees
• Service Northern Virginia, Southern Maryland, and DC out of our Manassas, VA main office

What Do We Have?

• Top-notch facilities/office environment
• Excellent support staff
• Job stability
• Great compensation
• Industry-leading benefits package
• Room for growth and improvement
• Forward-thinking management team

Who/What Are We Looking For?

• Assist coworkers with daily responsibilities including but not limited to processing paperwork, sending emails, data entry, speaking with customers to make sure all accounts are kept current and all payments are received

Qualifications:

• High school diploma (or GED)
• High level of competence with math and calculations
• Customer Service/office administrative experience is preferred
• Commitment to customer satisfaction
• Dependable/Punctual
• Team player

Core Competencies:

• Strong verbal and written communication skills
• Comfortable in navigating through multiple software systems and windows simultaneously
  

Office Hours:

• Monday through Friday – 9AM to 6PM

Shift:

• Full-time

Benefits Offered:

• Company-paid Medical, Dental, and Vision Insurance
• 401(K) with a generous company match
• Company-paid Long Term Disability Insurance
• Company-paid life insurance policy
• Short term disability and voluntary life insurance
• Paid Vacations, Holidays, and Sick days

Position is to manage day to day sales administrative accountabilities plus dedicated areas of expertise

* Work with EDM/CESR/AR team re: Masterfiles (Set up new Customer #'s, inactivate customers, add loc/credit app, CETS maintenance for equipment placement, NSF customer payment term changes, org or route maintenance, set up nat'l account outlet numbers, sales tax exemptions, eCheck setup)
* Ad Hoc ERT reporting
* APS, P-Card Payments
* DOT (VCR/HOS) Tracking - (eDOT system)
* First Advantage LPO - Driver Supervisor/Manager or Safety Manager reviews the First Advantage Regulatory report by Driver monthly, to ensure a valid CDL and medical card is on file in the DQF for each driver.
* Random Drug Testing (Quarterly)
* Arctree Administration - Access and work/research/answer appropriately ArcTree Cases by SLA date
* Absenteeism/Late/Tardies Tracking for Department; Tardies / Lates (Bulk & Merch) - Once a week.
* New Hire onboarding (svc ctr, handbook signed, ee id, orientation training ) // Employee HR related questions / posting positions; New Hire Orientation
* Supplier Requests

Responsibilities

Technical Skills:

* Provide dedicated administrative support in a professional, confidential and organized manner
* Maintain calendars and schedules both on and off-site meetings
* Monitor emails and phone calls: proactively respond to and/or coordinate issues when possible
* Maintain and update distribution and contact lists
* Organize/maintain department files, both electronic and hard copy
* Daily interaction with all Functional Teams
* Maintain high level of integrity and professionalism in handling confidential material on a daily basis
* Ability to work proficiently and calmly under pressure situations
* Administer specific applications/time bound processes include specific SME tasks (AP, CETS, ArcTree, ESC, ERT, FFP, Kronos/SAP Masterfile's, Respond & recover) in an accurate and timely manner
* Work on special projects as necessary

Leadership Behaviors:

* Demonstrate tact, highest integrity, maturity, professionalism, and respect for others, both internally (Functional Teams) and externally
* Must be strong team player and assist other department staff as necessary
* Willingness to learn and take on projects
* Ability to handle multiple changing priorities simultaneously in sometimes challenging situations and keeping management involved as needed

Measures:

* Deliver Growth: Provide comprehensive support to team to enable delivery of plan and business results
* Create Efficiency: Meet SMART objectives to drive business results
* Drive Future Success: Support management to provide them more time with frontline
* Drive Cultural Change: Support Community projects
* Develop Others: Answer questions and provide coaching & training
* Develop Self: Gain understanding of Market/Location P&L

Qualifications

* 2 + years experience Admin Support Consumer Goods Company
* Bachelors Degree preferred
* Detailed knowledge and experience in Microsoft Word, Power Point, Excel
* Accounts Payable and Accounts Receivable experience preferred
* Ability to become proficient in multiple IT applications
* Experience in prioritizing work multi-tasking- strong sense of urgency
* Outstanding organizational and follow-up skills- discretion with sensitive information
* Excellent written and verbal communication skills
* Requires creative thinking and problem solving skills
* Respects values & differences, acts with integrity and justice
* Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter

Compensation and Benefits:

* The expected salary range is $ 30100 - $ 41800.
* Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
* Other benefits, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement