Administrative assistant, assignments job description

Contract assignment through early June 2023 – with possible extension

· Pay range = $21 - $24/ Hourly – depending on experience – 40 hour work week

· Day Shift

· All positions require background check and drug screen

· This client expects all colleagues to be fully vaccinated against Covid-19

· Job 15193

**Note – this location requires an online safety training prior to you starting the assignment. We pay for your training class, but it is an unpaid training**

Department/Team Description
The Formulations and Supply Chain Teams at the Muscatine, IA site produces and ships agricultural crop protection products that are used by Farmers across North America.

Position Summary
The Administrative Specialist will support the administrative functions of the assigned areas including documentation support, reporting, procurement of supplies, and other functions as assigned.

Position Duties and Responsibilities
• Issue new and update existing procedures and process documentation
• Assist with creation of purchase requisitions & ordering of non-maintenance items
• Assist with ordering of general supplies
• Assist with new hire onboarding
• Support Process Trainer and Safety coordinator with documentation and reporting
• Provide training and support of basic computer functions: Teams, Outlook, Mapping Drives/Printers, SharePoint, and other standard applications
• Take ownership for area printers, copiers, and related equipment; manage related supplies and needed repairs
• Assist with the administration of Quality reports and Supplier Non-Conformance
• Assist with production transactions in SAP
• General oversight of offices and common areas; ensure functionality of hardware and systems, performance of vendors, ordering supplies

Requirements/Preferences:
Education: High School diploma or equivalent

Skills & Competency Requirements
• Proficiency in Microsoft Office programs
• 4+ years of experience in an Administrative, Production Support, or similar role
• Strong organizational skill.
• High level of attention to detail.
• Ability to prioritize.
• Strong written & verbal communication skills.
• Strong customer focus orientation

Preferences - (list nice-to-haves such a specific knowledge items, certifications, skills, abilities, etc.)
• Previous experience supporting manufacturing or production operations.
• Previous experience using enterprise software systems (example: SAP).

IMPORTANT NOTE for POTENTIAL US CANDIDATES: Our client expects its colleagues to be fully vaccinated against COVID-19. Colleagues are also expected to disclose their vaccination status and if fully vaccinated, provide proof of vaccination status to Occupational Medicine. Our client defines fully vaccinated in alignment with CDC which is two weeks after completing the two-dose vaccine regimen or two weeks after completing the one-dose regimen. Additionally, colleagues are also required to comply with state, local and customer requirements.

Equal Opportunity Employer

Advance Services, Inc. is an Equal Opportunity Employer (EOE).

Company DescriptionAdvance Services provides the most qualified and dependable employees in the market by using our unique comprehensive interviewing /screening process and partnering with our clients. This allows us to truly customize to the staffing needs of every client while still delivering the best possible employees. As the industry leader, Advance Services continues to grow with more than 1,400 clients nationwide and over 50 offices across the United States. EOE.

**Job Summary**

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.

**Essential Functions**

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone • Reviews, researches and/or enters data in various systems to support respective functional area • Compiles data and provides various regular and adhoc reports to management for review and determination • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review • Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

**Minimum Education**

• High School Diploma or GED required

**Minimum Experience**

• Previous clerical or customer service experience preferred

**Required Skills, Abilities and / or Licensure**

• General business skills such as typing; data entry and review; and use of phone, copier, and fax • Software skills, including use of Microsoft Office software and web-based applications • Customer service skills necessary to effectively and professionally respond to requests • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

**Address:** 11688 Greenstone Ave

**City:** Santa Fe Springs

**State:** California

**Zip Code:** 90670

**Domicile Location:** FXG-US/USA/P906/Santa Fe Springs Colo


**Position Type:** Part time

**Employee Type:** Non-Exempt

**EEO Statement**

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

**Search Engine Description:** Administrative

Warehouse & Distribution