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Administrative assistant/communications resume examples from 2025

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Updated March 26, 2025
6 min read
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How to write an administrative assistant/communications resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in administrative assistant/communications-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the administrative assistant/communications position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some administrative assistant/communications interviews.

Here are example skills to include in your “Area of Expertise” on an administrative assistant/communications resume:

  • Data Entry
  • PowerPoint
  • Provides Administrative Support
  • Office Equipment
  • Expense Reports
  • Travel Arrangements
  • Word Processing
  • Office Management
  • Telephone Calls
  • Calendar Management
  • Purchase Orders
  • Payroll
  • Administrative Tasks
  • Front Desk
  • Press Releases
  • Financial Reports
  • Meeting Minutes
  • Windows
  • Community Outreach
  • Event Planning
  • Clerical Support
  • Photoshop
  • Community Services
  • Community Events
  • SharePoint
  • Unified Communications
  • Administrative Functions
  • Scheduling Appointments
  • Administrative Assistance
  • External Communications

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write administrative assistant/communications experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from administrative assistant/communications resumes:

Work history example #1

Clerical/Administrative Assistant

ManpowerGroup

  • Scanned documents into and indexed documents in a database.
  • Opened Title Orders, handled accounting for escrow closings, audit files, collections, payroll and reconciliation of accounts.
  • Reconciled and balanced general ledger, payroll and inventory control reports.
  • Processed Payroll for over 200 employees on a weekly basis.
  • Maintained security by following company procedures, monitored log books and issued visitor badges.

Work history example #2

Administrative Assistant/Communications

United Parcel Service

  • Installed and configured Novell Netware, Windows NT 4.0, Windows 2000/XP, and several other applications.
  • Arranged meetings by obtaining spaces, dates, and times and typing and distributing the agenda through written and verbal communication.
  • Delivered help desk, customer service, and administrative support for UPS, DHL, and FEDEX product services.
  • Created and utilized databases tracking customer requests, fulfillment and order history.
  • Generated tracking spreadsheets and PowerPoint presentations.

Work history example #3

Administrative Assistant/Communications

ManpowerGroup

  • Worked directly with Home Office and Support Center to investigate and resolve contractor complaints and inquiries regarding benefits and payroll issues.
  • Opened Title Orders, handled accounting for escrow closings, audit files, collections, payroll and reconciliation of accounts.
  • Provided various services for companies through Manpower Temp Agency.
  • Maintained security by following company procedures, monitored log books and issued visitor badges.
  • Created visual presentations featured in seminars and in academic settings using Microsoft PowerPoint

Work history example #4

Administrative Assistant & Marketing Assistant

Chick-fil-A

  • Hosted events for the community and was in charge of the company Facebook to promote new items and specials.
  • Implemented successful social media marketing campaigns that increased online awareness and participation
  • Performed lead research for Business Development Manager by searching the internet and business publications for new projects.
  • Served individuals with developmental disabilities, Obtained certification in First Aid and CPR, MANDT trained.
  • Managed contact database, tracked prospective land purchasing opportunities.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from administrative assistant/communications resumes:

High School Diploma

2012 - 2012

Associate's Degree in computer science

University of Maryland - College Park, College Park, MD

2003 - 2005

Highlight your administrative assistant/communications certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your administrative assistant/communications resume:

  1. Certified Manager of Community Associations (CMCA)
  2. Certified Billing and Coding Specialist (CBCS)
  3. Microsoft Office 365

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