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Administrative assistant/communications skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Mike Peterson Ph.D.,
Anne McConnell Ph.D.
Administrative assistant/communications example skills
Below we've compiled a list of the most critical administrative assistant/communications skills. We ranked the top skills for administrative assistants/communications based on the percentage of resumes they appeared on. For example, 8.5% of administrative assistant/communications resumes contained data entry as a skill. Continue reading to find out what skills an administrative assistant/communications needs to be successful in the workplace.

15 administrative assistant/communications skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative assistants/communications use data entry:
  • Completed data entry into several computer operations systems
  • Improved vendor and client relations by reducing data entry error percentages from 17% to 2% in three weeks.

2. PowerPoint

Here's how administrative assistants/communications use powerpoint:
  • Prepared professional correspondence, documents, and detailed PowerPoint presentations for internal and external customers.
  • Produced and edited PowerPoint presentations, created contacts database using Access.

3. Provides Administrative Support

Here's how administrative assistants/communications use provides administrative support:
  • Manage Executive member of management schedule and provides administrative support to alternate management as well as clients.
  • Position provides administrative support to managers, directors and vice presidents and executive vice presidents.

4. Office Equipment

Here's how administrative assistants/communications use office equipment:
  • Assisted Community Education department with program registrations, deposits and office equipment supplies.
  • Ascertained office skills such as courtesy phone procedures, understanding of office equipment, and assisting customers and fellow co-workers.

5. Expense Reports

Here's how administrative assistants/communications use expense reports:
  • Coordinated expense reports, arranged travel domestic and international for surveyors.
  • Processed and complete business expense reports promptly and follow-up on reimbursements.

6. Travel Arrangements

Here's how administrative assistants/communications use travel arrangements:
  • Developed and maintain excellent vendor, client relationships * Maintained Executive's calendars and coordinated travel arrangements.
  • Coordinated and directed administrative functions, including writing correspondence and reports, calendar/schedule management and travel arrangements.

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7. Word Processing

Here's how administrative assistants/communications use word processing:
  • Handled word processing of company correspondence.
  • Use word processing and other types of software to produce a range of documents.

8. Office Management

Here's how administrative assistants/communications use office management:
  • Supported office management by keeping inventory of office supplies, and reordering/purchasing as needed.
  • Gained inclusive advertising/sales/executive assistant/office management skills.

9. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how administrative assistants/communications use telephone calls:
  • General receptionist duties: Handle and screen telephone calls, receive mail and packages and relocate as required, welcome guest.
  • Utilized office automation hardware; answering telephone calls, receiving messages or routing calls to the ACS Staff.

10. Calendar Management

Here's how administrative assistants/communications use calendar management:
  • Coordinate departmental meetings, conference room scheduling, conference calls as well as calendar management for various management team members.
  • Reported to founder and president of the legal nonprofit organization Project management, budgets, calendar management, dept.

11. Purchase Orders

Here's how administrative assistants/communications use purchase orders:
  • Prepare purchase orders and contracts for telecommunications equipment, testing equipment office products.
  • Alleviated executive of administrative work such as approved purchase order requests.

12. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative assistants/communications use payroll:
  • Coordinated and maintained all duplication, distribution, secretarial duties (payroll included) that supported Visual Communications department.
  • Managed all employee payroll records/files and processed all accounts payable/receivable.

13. Administrative Tasks

Here's how administrative assistants/communications use administrative tasks:
  • Performed administrative tasks, managing a high volume of calls from major advertising firms, educational institutions, and nonprofit organizations.
  • Perform administrative tasks including editing, proofing and writing content for a variety of communications.

14. Front Desk

Here's how administrative assistants/communications use front desk:
  • Support for the front desk receptionist desk, answering multiple lines and greeting guest.
  • Assisted the international nonprofit IFPRI with front desk coverage and conference support.

15. Press Releases

Here's how administrative assistants/communications use press releases:
  • Coordinated the preparation and dissemination of information to internal/external stakeholders (press releases, parent communications, and media relations).
  • Released press releases and promotional materials highlighting Senior Center activities.
top-skills

What skills help Administrative Assistants/Communications find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on administrative assistant/communications resumes?

Dr. Mike Peterson Ph.D.Dr. Mike Peterson Ph.D. LinkedIn profile

Department Chair and Associate Professor of English, Dixie State University

Writing skills have always been valued by employers, but anything that shows an ability to write, produce, or communicate in digital spaces will stand out. While employers are becoming increasingly comfortable having employees work and collaborate digitally (from home or elsewhere), they may still be reluctant to train employees how to do that. They want to see evidence that applicants will know how to use technology and stay productive without extensive training and without a supervisor having to stand behind them. That isn't to say training won't take place, but employers want to use their valuable time and resources training employees on their own systems, policies, and procedures; they don't want to have to show new-hires how to use Zoom, how to format a memo, how to write an email, or how to co-edit a document using OneDrive.

What administrative assistant/communications skills would you recommend for someone trying to advance their career?

Anne McConnell Ph.D.

Professor, West Virginia State University

I would encourage someone taking a gap year to branch out, seeking work experiences and employment situations that expose them to new skills and allow them to interact with a diverse set of people. Sometimes we find ourselves in a bubble-communicating with the same people, who tend to share the same ideas-and a gap year provides the opportunity to extend beyond that. Employers value employees who have open, flexible minds, and seeking out experiences that demonstrate that openness can be helpful.

What type of skills will young administrative assistant/communicationss need?

Angela Robbins Ph.D.Angela Robbins Ph.D. LinkedIn profile

Associate Professor of History, Meredith College

History majors are in high demand in government, business, and non-profits because of the knowledge and skills they gain in the classroom. History majors, in particular, are especially good at contextualizing-that is, explaining how an event or discussion fits within the big picture. This includes how things that are going on today-such as the Capitol riot on January 6-connects to the Constitution, the balance of powers, the way democracy works, and related issues such as the implications of propaganda and misinformation. This goes well beyond merely expressing an opinion or debating two sides of an issue. Students of history do their research and practice skills of analysis, collecting and scrutinizing evidence rather than taking something at face value or only relying on a single source. We take sources apart to evaluate the credentials of their creators and search for bias. We examine sources from various creators so we take into account multiple experiences and points of view. Then we synthesize-or bring the sources together-in order to communicate what it all means. These skills are desired by employers and translate well into many careers and work environments. Seeking good evidence to answer questions and solve problems, whether that's in the classroom today or working with clients later, is a skill that employers highly value.

Students are practicing other skills that are necessary to success in the workplace, whether that will be in person or online. Time management, seeing a project through from start to finish, hosting and contributing to meetings, working on a team-whether it's two people or ten-and creating appropriate types of presentations to communicate ideas are all things our students can tell their employers they will come in with so they can hit the ground running. In addition, our majors develop self-awareness, empathy, and an appreciation of diverse opinions and approaches to problems through investigation of the life experiences of historical figures and their classroom discussions with classmates. Certainly, every employer wants you to learn the specifics within their sector, but these skills are fairly universal and will benefit majors as they move from the classroom to career.

What technical skills for an administrative assistant/communications stand out to employers?

Christi Patton Luks

Professor (NTT) and Associate Chair for Academic Affairs, Missouri University of Science & Technology

I've always felt that the most important thing we teach our students is problem-solving skills. The students who can readily relate the theory to their practical experience to develop new solutions are the most valuable. Engineering students that are active on design teams or took advantage of internships and co-ops are in great position for this.

What soft skills should all administrative assistant/communicationss possess?

Brandy BaileyBrandy Bailey LinkedIn profile

Career Coach, Ohio University - Lancaster Campus

Soft skills may vary depending on the employer, industry, and personal opinions. My biggest ones are communication skills, adaptability, self-awareness, teamwork, problem-solving, intercultural competency, creativity or innovation, and time management.

List of administrative assistant/communications skills to add to your resume

Administrative assistant/communications skills

The most important skills for an administrative assistant/communications resume and required skills for an administrative assistant/communications to have include:

  • Data Entry
  • PowerPoint
  • Provides Administrative Support
  • Office Equipment
  • Expense Reports
  • Travel Arrangements
  • Word Processing
  • Office Management
  • Telephone Calls
  • Calendar Management
  • Purchase Orders
  • Payroll
  • Administrative Tasks
  • Front Desk
  • Press Releases
  • Financial Reports
  • Meeting Minutes
  • Windows
  • Community Outreach
  • Event Planning
  • Clerical Support
  • Photoshop
  • Community Services
  • Community Events
  • SharePoint
  • Unified Communications
  • Administrative Functions
  • Scheduling Appointments
  • Administrative Assistance
  • External Communications
  • Building Permits
  • Facebook
  • HR
  • Office Operations
  • CMS
  • HOA
  • HTML
  • Conference Calls
  • Community Development
  • Microsoft Exchange
  • Promotional Materials
  • Meeting Agendas
  • Business Cards
  • Mass Mailings
  • Social Media Sites
  • Trade Shows

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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