Administrative Assistant/Communications

Top Administrative Assistant/Communications Skills

Below we've compiled a list of the most important skills for an Administrative Assistant/Communications. We ranked the top skills based on the percentage of Administrative Assistant/Communications resumes they appeared on. For example, 10.7% of Administrative Assistant/Communications resumes contained Company Website as a skill. Let's find out what skills an Administrative Assistant/Communications actually needs in order to be successful in the workplace.

The six most common skills found on Administrative Assistant/Communications resumes in 2020. Read below to see the full list.

1. Company Website

high Demand
Here's how Company Website is used in Administrative Assistant/Communications jobs:
  • Composed articles and content published in nationwide company publication and on company website.
  • Designed mailers and brochures, full line product catalog, as well as contributed to maintaining the company website.
  • Manage and update the company website.
  • Maintain Budget and charts of accounts Manage company website and social media.

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2. Data Entry

high Demand
Here's how Data Entry is used in Administrative Assistant/Communications jobs:
  • Completed data entry into several computer operations systems
  • Improved vendor and client relations by reducing data entry error percentages from 17% to 2% in three weeks.
  • Reviewed, compared and coded in detail STI /STD/HIV data and data entry of cases from public health dept.
  • Provided support to the 2016 United Way Campaign administrator with team communications, events and data entry.
  • Maintained client files: filing, data entry, copying & collating, typing, and transcription.
  • Performed data entry of Managed Care Patient Information in both computer database and document formats.
  • Answered phones, filing, calendaring, data entry, mail sorting, visitor check-in
  • Performed data entry, prepared presentations, work transfer requests and basic accounting.
  • Prepared engineering books, filed, copied, data entry, organized files.
  • Perform Data Entry Input course data for brochure in system and website.
  • Performed basic research, data collection and/or data entry for multiple departments.
  • Performed data entry for the accounting transactions using Excel spreadsheets.
  • Performed data entry and document scanning.
  • Provided substitute data entry and program support for Homebuyer Education while regular personnel was on leave.
  • Enter daily data entry of openings/closings and redeterminations of our services in Excel spreadsheet.
  • Trained new employees on afterschool care programs and data entry software.

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3. Special Events

high Demand
Here's how Special Events is used in Administrative Assistant/Communications jobs:
  • Conducted special events and community initiative program.
  • Coordinated and organized special events and projects.
  • Planned special events for organization.
  • Provide support to the Communications Manager, Communication Specialists, Special Events Coordinator, Marketing & Admissions Manager & Duplication staff.
  • Organized special events and projects, including but not limited to: Annual Community Potluck Luncheon and National Night Out.
  • Coordinated hospital's participation at health fairs and special events - organized set-up, staffing, and promotional materials.
  • Assist with the planning and implementation of special events for the intermediate unit and surrounding school districts.
  • Plan and execute special events and trade shows that assist in recruitment process and retention.
  • Collaborate with Enrichment Coordinator and Executive Chef to plan, organize and execute special events.
  • Coordinate special events; maintain log of attendees, assigned seating and sold tickets.
  • Coordinated board meetings, special events, appointments, and arrange travel reservations.
  • Assisted on fundraisers, special events, publicity pictures, and more.
  • Captured and edited photographs of new employees and special events.
  • Plan external and internal meetings and special events.
  • Organized company wide luncheons and special events.
  • Team leader for trips and special events.
  • Assist in the development of flyers for special events, as required.
  • Ordered meals and or catered meetings and special events !
  • Assist with implementation and planning of special events !
  • Executed all weekly tasks involved in holding a service and special events for The New Community young adults ministry.

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4. Customer Service

high Demand
Here's how Customer Service is used in Administrative Assistant/Communications jobs:
  • Provide exceptional customer service to all prospects and residents by demonstrating strong communication skills, empathy and empowerment.
  • Provided prompt and exceptional customer service while establishing rapport and building solid relationships with constituents and volunteers.
  • Maintain excellent customer service skills under any circumstance.
  • Provide the ultimate customer service by making sure all request are performed flawlessly and any issues are handled successfully and immediately.
  • Demonstrate effective customer service to internal and external providers, handling and answering phone inquiries, e-mail and letter correspondence.
  • Trained and worked with the Customer Service Teams on evolving Online Community features, contests, and promotions.
  • Provided overflow phone support for Customer Service unit in order to maintain service levels.
  • Reduced customer service and subscriber request response time from two days to one day.
  • Communicated with hotels staff on every level of customer service by phone and e-mail.
  • Demonstrate exceptional customer service skills with a strong focus on client and employee retention.
  • Created call center queue and customer service agent reports tracking productivity.
  • Provided customer service to branch personnel through personal and telephone contact.
  • Provide exceptional Customer Service to peddlers and buyers corporate accounts.
  • Answer multiple line phone system providing outstanding customer service.
  • Provided excellent customer service in this fast-paced call center.
  • Direct customer service requests to the corporate office.
  • Greet and provide customer service for guests.
  • Assisted with customer service to clientele Provided management of the Volunteer Connection database and re-organize the filing system
  • Planned and implemented customer service IVR programming on IP PBX 4PSA platform to ensure proper call routing of customer service issues.
  • Provide efficient customer service to fans and university staff in regards to future and past sporting events.

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5. Office Supplies

high Demand
Here's how Office Supplies is used in Administrative Assistant/Communications jobs:
  • Supported office management by keeping inventory of office supplies, and reordering/purchasing as needed.
  • Administer purchasing processes, maintain inventory of office supplies, equipment and furniture for purchase or replacement.
  • Managed incoming and outgoing mail, purchased church materials and office supplies, and maintained building security.
  • Maintained office protocols, files, drafts, recorded meeting notes and maintained office supplies.
  • Consolidated inventory budget for office supplies, created weekly and monthly reports.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Manage the ordering and inventory of department office supplies.
  • Maintained and ordered office supplies and kitchen supplies weekly.
  • Ordered office supplies and computer supplies as needed.
  • Maintained inventory of office supplies and equipment.
  • Handled acquisition of all office supplies purchased.
  • Maintain church and office supplies and materials.
  • Ordered all company and office supplies.
  • Order and track office supplies.
  • Maintained office supplies for department.
  • Order office supplies: paper, coffee, cleaning supplies, snacks, pens, toner, etc.
  • Update and distribute sales materials, check office supplies for all sales offices and liaison with other Cimarron sales agents.
  • Ordered all office supplies to support a 15 person staff to accommodate employee's needs and work performance.
  • Managed house operations such as ordering office supplies, organizing mass mailings and other major office needs.
  • Produced monthly mailings, purchased office supplies& equipment.

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6. Financial Statements

high Demand
Here's how Financial Statements is used in Administrative Assistant/Communications jobs:
  • Collect monthly assessments, prepare financial statements and budgets, negotiate with contractors, and help resolve complaints.

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7. Meeting Minutes

high Demand
Here's how Meeting Minutes is used in Administrative Assistant/Communications jobs:
  • Provide meeting organization from collecting agenda items to taking meeting minutes.
  • Delivered timely meeting minutes for the organization president and chair.
  • Attended and produced meeting minutes for senior management level personnel.
  • Prepared meeting minutes and responsible for distribution.
  • Developed and distributed meeting minutes.
  • Arranged and represented Village government at regularly scheduled Building Facilities Group meetings; also took the meeting minutes.
  • Attend board meetings to record meeting minutes; if required by contractual agreement or requested to attend.
  • Scheduled meetings for members, took meeting minutes and worked with the Political Action Committee.
  • Arrange meetings, record meeting minutes and distribute.
  • Documented meeting minutes and progress of department projects.
  • Create meeting agendas and compose meeting minutes.
  • Recorded and transcribed monthly meeting minutes.
  • Maintained office calendar and staff calendars Participated in and recorded meeting minutes as appropriate.

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8. Community Outreach

high Demand
Here's how Community Outreach is used in Administrative Assistant/Communications jobs:
  • Provided administrative support to coworkers and management within my department to include gathering data obtained from community outreach groups.
  • Demonstrated ability to work collaboratively with a cross-functional team as Project Manager for an annual community outreach event.
  • Organized community outreach events in association with other Brooklyn-based domestic violence and/or not-for-profit agencies.
  • Provide administrative support and coordination of community outreach events and duties as assigned.
  • Collaborated with Activities and Communications Committee to coordinate information and community outreach.
  • Organized assemblies and character visits at elementary schools for community outreach.
  • Provide community outreach, event coordination and marketing.
  • Administered college recruitment and community outreach program.
  • Coordinated community outreach activities with the Career Center Network staff and assist with special event management for the agency.
  • Managed program staff and a $.5 million dollar budget for community outreach and education activities.
  • Conduct and participates in community outreach & educational activities for all racial and ethnic groups.
  • Worked directly under the Director of Community Outreach (marketing) as Administrative Assistant.
  • Assist and participate in community outreach projects on behalf of Jackson South Community Hospital.
  • Assisted the Assistant Vice President of Communications in public relations campaigns, sponsorships and community outreaches.

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Administrative Assistant/Communications jobs:
  • Conducted business phone calls and e-mails regarding new participants and perspective providers.
  • Provided point-of-sale and procedural support to over 300 stores nationwide through fielding approximately 50 phone calls per day from store leadership.
  • Assist with parent phone calls concerning suspensions and/or expulsions, of their children, trying to succeeding at calming their anger.
  • Performed general administrative duties, including answering phone calls, sorting incoming mail, and maintaining department files.
  • Collected and coordinated the flow of internal and external information via phone calls and emails.
  • Maintain office; greet and direct visitors, field all phone calls into church office.
  • Assisted multidisciplinary treatment teams through triage of crisis phone calls and walk-in client visits.
  • Answered and returned phone calls and emails to homeowners and board committee members.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Answered and responded to internal and external phone calls and inquiries.
  • Answer, screen and transfer inbound phone calls.
  • Managed and transferred phone calls to required departments.
  • Coordinated appointments, meetings, and phone calls.
  • Answered and directed all incoming phone calls.
  • Monitor and direct incoming phone calls.
  • Answered inbound and outbound phone calls.
  • Fielded phone calls and scheduling.
  • Answer phone calls, transfer calls, take messages.
  • Collected, catalogued all reports, processed complaints, answered public phone calls for services, and coordinated with responding ACO.
  • Redirect incoming phone calls Answering and responding to incoming emails Conducted and participated in fundraising events.

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10. Press Releases

high Demand
Here's how Press Releases is used in Administrative Assistant/Communications jobs:
  • Coordinated the preparation and dissemination of information to internal/external stakeholders (press releases, parent communications, and media relations).
  • Released press releases and promotional materials highlighting Senior Center activities.
  • Composed press releases describing company earnings, new personnel, and industry status; wrote bios, newsletter articles.
  • Shipped mass media material (magazines, press releases) weekly to 35-40 people in the field offices.
  • Created and maintained databases: developed promotional items, fliers and press releases: coordinated education materials.
  • Helped draft and edit press releases and also blurbs to accompany stories posted on the Intranet.
  • Manage program publicity through targeted media outreach, press releases, and story placement.
  • Create Press Releases and market the church's events to the community.
  • Write and release press releases; serve as corporate media contact.
  • Posted press releases and events, and made corrections as needed.
  • Compose information updates, press releases, meeting minutes and agendas.
  • Drafted and issued press releases, press advisories and outreach communication.
  • Write press releases for its North American and International business divisions.
  • Managed administrative correspondence, press releases, and news clipping files.
  • Created, designed and coordinated marketing materials and press releases.
  • Drafted and sent press releases, designed and maintained databases.
  • Assisted Communications team on creating Press Releases and distribution.
  • Write press releases; Liaison for technology communications.
  • Created communication documents for ADA events (press releases, communication toolkits, video and more).
  • Created and published brochures, flyers, bulletins and press releases.

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11. Powerpoint

high Demand
Here's how Powerpoint is used in Administrative Assistant/Communications jobs:
  • Prepared professional correspondence, documents, and detailed PowerPoint presentations for internal and external customers.
  • Created executive PowerPoint presentations and developed campaigns for campus broadcasting system.
  • Produced and edited PowerPoint presentations, created contacts database using Access.
  • Created and updated PowerPoint presentations for departments and districts.
  • Prepared presentations using Microsoft PowerPoint software.
  • Created and produced PowerPoint presentations.
  • Assist Allison s CEO and other executives prepare a monthly state-of-the-business PowerPoint presentation for the company s 100 top leaders.
  • Formulated speech and presentation files on PowerPoint for Marketing events and partner meetings as well as internal and external distribution.
  • Update SD enrollments using Microsoft Access, this also includes creating charts/graphs for a PowerPoint presentation using Microsoft PowerPoint.
  • Co-developed innovative PowerPoint presentation used by the Executive Director to market the CDC's housing programs and social services.
  • Developed and converted documents to Adobe PDF, excel spreadsheets and PowerPoint presentations to detail findings and data.
  • Developed curriculum and taught classes in Microsoft Outlook, PowerPoint, Publisher, and Excel to facility personnel.
  • Performed daily duties/operations using computers/software (Word, Excel, Publisher, PowerPoint, etc.).
  • Created informative PowerPoint presentations with visual impact to assist consultants with client training on employee benefits.
  • Design and create PowerPoint presentations, invitations and brochures for event use.
  • Prepared reports in PowerPoint for the VP of Marketing.
  • Design PowerPoint presentations and create forms.
  • Supported Media Specialists on various projects; preparing press kits and pitch books; minor edits to PowerPoint documents.
  • Utilized Symon, WCM, Lotus Notes, Access, OneNote, Microsoft Excel, PowerPoint and Word daily.
  • Format and create PowerPoint slides for meetings in less than of the time proposed.

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12. Expense Reports

high Demand
Here's how Expense Reports is used in Administrative Assistant/Communications jobs:
  • Coordinated expense reports, arranged travel domestic and international for surveyors.
  • Processed and complete business expense reports promptly and follow-up on reimbursements.
  • Created detailed expense reports and requests for capital expenditures.
  • Created and maintained filing systems for the Director s correspondence and related materials, expense reports, travel and meeting arrangements.
  • Managed and assisted with booking flights, car rentals, lodging and processing of expense reports for the entire division.
  • Prepared and maintain departmental information, including expense reports, research projects, internal web page and web mail.
  • Arranged travel plans and itineraries, compiles documents for travel-related meetings, and prepares and tracks expense reports.
  • Documented travel expenses and created expense reports for travel using Microsoft Excel and Word programs.
  • Prepared and submitted purchase orders, bills, invoices, and senior management expense reports.
  • Maintain clinical Directors Outlook calendars, process expense reports, check requests and invoices.
  • Prepared Staff Expense Reports and Credit Card Expense Reports for Manager and other staff.
  • Process and track work requests, purchase requisitions, check requests and expense reports.
  • Maintained Petty Cash Account and submit all expense reports for reconciliation.
  • Arranged travel and completed expense reports in Concur; processed invoices.
  • Prepared & submitted weekly Oracle expense reports for five managers.
  • Managed budget and expense reports for ministry area.
  • Submitted expense reports monthly averaging 400,000 monthly.
  • Processed time sheets, expense reports.
  • Process expense reports and invoices.
  • Completed expense reports and expense authorizations for travel using Deltek.

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13. Staff Members

high Demand
Here's how Staff Members is used in Administrative Assistant/Communications jobs:
  • Allocated administrative tasks to several staff members to ensure timely and effective project completion.
  • Administer travel arrangements for staff members, including travel orders, airline, hotel and car rental reservations.
  • Provided paging service for in house staff members and outside calls for emergency and non-emergency calls.
  • Chart statistics, prepare presentations for staff members, and prepare weekly and monthly newsletters.
  • Greeted the public with enthusiasm and referred to them to the appropriate staff members.
  • Responded to telephone inquiries from news media, the public, and staff members.
  • Act as a liaison with clients, suppliers, and other staff members.
  • Worked for two Directors, six Managers and forty-five staff members.
  • Provided general assistance to all staff members as needed.
  • Assisted staff members in any software issues and helped troubleshoot computers as needed.

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14. Purchase Orders

high Demand
Here's how Purchase Orders is used in Administrative Assistant/Communications jobs:
  • Prepare purchase orders and contracts for telecommunications equipment, testing equipment office products.
  • Processed check authorizations and purchase orders.
  • Prepare Travel Arrangements, Purchase Orders, Timekeeping Supervisor, budget preparation/entry, warehousing, and inventory control.
  • Processed division-wide purchase orders and liaised with vendors for pricing and requisition orders via SAP.
  • Create and maintain department purchase orders, monthly budget reports and student files.
  • Prepare and type: agendas, memos, purchase orders, etc.
  • Create purchase orders, expedite and ensure complete and on time delivery.
  • Reconciled the print shop's monthly billing and maintained blanket purchase orders.
  • Prepared and processed purchase orders and invoices for payment.
  • Prepare and submit departmental claims and purchase orders.
  • Generated purchase orders for all homes under construction.
  • Tracked installation work and customer purchase orders.
  • Settled account reimbursements and purchase orders.
  • Complete and file purchase orders.
  • Processed invoices for payment/request Purchase Orders using Pentamation System.
  • Review documents (timesheets requisitions, purchase orders, applications, claims, requests for payment, etc.)
  • Created purchase orders and processed vendor invoices for payment and followed-up with multiple vendors in regards to payment inquires.
  • Managed the company's finances, purchase orders, and returns in regards to the department's pager & mobile phonedevices.

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15. Special Projects

average Demand
Here's how Special Projects is used in Administrative Assistant/Communications jobs:
  • Assisted with executive-initiated special projects as well as employee and community related events.
  • Organize volunteer activities and special projects/programs/events.
  • Anticipate director needs, as well as positively contribute to special projects outside scope of duties.
  • Provided problem resolution to support other team members on special projects and content being published.
  • Support with Special Projects, Key Events and work with updates to Social Media Sites.
  • Performed data entry, maintained confidential files, and assisted with special projects.
  • Assist the President of the organization with special projects, when requested.
  • Coordinated ceremonies, press conferences, events and special projects.
  • Conducted research, managed special projects and prepared appropriate reports.
  • Assist Community Managers with special projects and daily tasks.
  • Complete or participate on special projects as needed.
  • Assist with special projects and activities as needed.
  • Work on special projects as required.
  • Completed special projects as assigned.
  • Gathered, compiled and reviewed confidential data and supporting documentation for special projects and assignments for fundraising initiatives.
  • Coordinated/attended press events, tradeshows and special projects under tight deadlines.

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16. Internal Communications

average Demand
Here's how Internal Communications is used in Administrative Assistant/Communications jobs:
  • Provide administrative support to the global directors of public relations, internal communications, and multimedia.
  • Provided support to appropriate individuals/departments for all their internal communications needs.
  • Drafted alerts and memos to employees; generated content for the intranet in the absence of the Internal Communications Specialist.
  • Ensured consistent and coordinated execution of internal communications plan and initiatives by staying informed of organizational operations and mission.

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17. Facebook

average Demand
Here's how Facebook is used in Administrative Assistant/Communications jobs:
  • Created the social media platforms; i.e., website, Facebook page, Craig's list account, for both facilities.
  • Key roles include website co-author, vacation blog creator & author, and Facebook creator & author.
  • Maintain and regularly update the website, Facebook, Twitter, and blog site of the church.
  • Administered the PFDA website and social media sites including Facebook, Twitter and LinkedIn.
  • Managed the office database, as well as its website and Facebook page.
  • Manage social media platform content (LinkedIn, Twitter, and Facebook).
  • Maintain the Church's website and post to its Facebook page.
  • Manage the American Diabetes Association Twitter and three Facebook pages.
  • Post announcements and activities to Facebook site.
  • Use social media, such as Twitter and Facebook, to update fellow member agencies about upcoming events in the agency.
  • Monitor and update website Update and manage Facebook and Twitter Manage electronic sign Teach group leaders how to use software

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18. Front Desk

average Demand
Here's how Front Desk is used in Administrative Assistant/Communications jobs:
  • Support for the front desk receptionist desk, answering multiple lines and greeting guest.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Assisted the international nonprofit IFPRI with front desk coverage and conference support.
  • Managed schedules for all front desk staff, and or new members.
  • Participated in hiring work studies, training and supervised the front desk.
  • Front Desk, meet and greet customers to HQ location.
  • Performed all receptionist and front desk duties.
  • Managed the front desk and reception area.
  • Front desk reception, routing incoming calls.
  • Coordinate volunteers for staffing front desk.
  • Serve as backup for the front desk.
  • Filled all clients' necessary documents Provided exceptional customer service at front desk.
  • Substitute as front desk receptionist when needed Appointed as proxy trainer for the Allstate Motor Club department in November, 2015
  • Handle administrative duties at front desk Complete filing and data entry Coordinate all weekend and spring break service trips

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19. Monthly Newsletter

average Demand
Here's how Monthly Newsletter is used in Administrative Assistant/Communications jobs:
  • Prepared material for the monthly newsletter under the role as Communications Director while also performing administrative duties.
  • Developed and implemented a social service program increasing resident satisfaction, started a monthly newsletter.
  • Created Marketing Communications Monthly Newsletter.
  • Worked as the Administrative Assistant to the store owner, creating monthly newsletters, performing basic administrative assistant duties.
  • Produced and edited monthly Newsletter to keep parents informed of Institution's news and upcoming events.
  • Designed monthly newsletters, increasing user engagement and site badges.
  • Maintain department website and monthly newsletter of events.
  • Create monthly newsletters with Microsoft Publisher.
  • Typeset aand proofread bimonthly newsletter and quarterly journal.

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20. Scheduling Meetings

average Demand
Here's how Scheduling Meetings is used in Administrative Assistant/Communications jobs:
  • Performed administrative tasks, which included: greeting and escorting guests, scheduling meetings, and receiving and distributing mail.
  • Serve as the Calendar Coordinator, scheduling meetings and room reservations through Microsoft Outlook Scheduler.
  • Managed seven manager's calendars scheduling meetings, appointments, travel.
  • Coordinate directors' calendars and scheduling meetings.
  • Assisted the Market President with all customers, reports, scheduling meetings, filing, answering phones, creating spread sheets.

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21. Promotional Materials

average Demand
Here's how Promotional Materials is used in Administrative Assistant/Communications jobs:
  • Edited promotional materials, maintained member database, planned community event.
  • Prepared and assembled promotional materials as needed by department.
  • Developed promotional materials using Illustrator and Word.
  • Compose letters, articles and promotional materials, responded to inquiries regarding NASPE services.
  • Create marketing and promotional materials, both print and electronic.
  • Created, designed, organized and supervised the distribution of promotional materials for fundraising events and agency mailings.
  • Created and edited over 10 of NSRA s various promotional materials via InDesign and Photoshop.

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22. Conference Calls

average Demand
Here's how Conference Calls is used in Administrative Assistant/Communications jobs:
  • Maintained the Vice President of Communications and department-wide calendars, coordinated meetings, conference calls, and domestic/international travel.
  • Coordinate departmental meetings, conference room scheduling, conference calls as well as calendar management for various management team members.
  • Enhanced quality of service received by store locations through vendor surveys and by holding weekly conference calls with vendor representatives.
  • Act as Gatekeeper to the Superintendent, screen all calls and mail, update calendar, schedule conference calls.
  • Participated in meeting and conference calls relative to the various projects being developed in Italy and abroad.
  • Managed calendars, scheduled meetings, created agendas, and set-up conference calls.
  • Answer and screens director's telephone calls, and arrange conference calls.
  • Managed calendars, scheduled conference calls, meetings and appointments.
  • Provided administrative support including travel arrangements, scheduled meetings and conference calls; programmed employee computer logins and troubleshoot IT issues.

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23. HR

average Demand
Here's how HR is used in Administrative Assistant/Communications jobs:
  • Manage and maintain documentation and control of correspondence flow through administrative office.
  • Managed three meeting facilities, including scheduling their rental and ensuring that all items needed by the renters were supplied.
  • Provide the highest level of basic needs service to clients with mental health, substance abuse, chronic homelessness.
  • Analyze business needs; data requirement for the Financial, HR Payroll Management, Manufacturing and Distribution suite.
  • Manage the yearly Legislative Kick Off three day conference for all lobbyists and customers.
  • Coordinate and transmit information to franchises and distribution centers through Internet and email.
  • Provided leadership, training, and supervision to a staff of three.
  • Administer CRP client billing through CMIS for services authorized by Vocational Rehabilitation.
  • Investigate system problems, policy violations, and security threats.
  • Promoted hospital activities and events through chamber newsletters and websites.
  • Administer maintenance and transportation funds through CRP petty cash fund.
  • Provided all levels of administrative support to three Associates.
  • Monitored and secured lunchrooms, hallways, and bathrooms.
  • Audit client status and authorizations through CMIS.
  • Manage fleet of approximately three vehicles.
  • Managed department's intranet through SharePoint.
  • Managed Outlook calendar for three executives that included scheduling numerous meetings for Senior Director conducting surveys with other Sanofi personnel.
  • Spearheaded communications campaign for three record-breaking years of fundraising events.
  • Processed invoices through PeopleSoft and maintained budgets Coordinated grants, sponsorship, and documentation through CyberGrants.
  • Provided psychosocial support for those with chronic, acute, or terminal illnesses.

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24. Telephone Calls

average Demand
Here's how Telephone Calls is used in Administrative Assistant/Communications jobs:
  • General receptionist duties: Handle and screen telephone calls, receive mail and packages and relocate as required, welcome guest.
  • Utilized office automation hardware; answering telephone calls, receiving messages or routing calls to the ACS Staff.
  • Prepare benchmark exams for incoming freshman students Answer any incoming telephone calls, regarding testing /placements etc.
  • Screened telephone calls and visitors, and resolves routine and some complex inquiries.

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25. Twitter

average Demand

26. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Administrative Assistant/Communications jobs:
  • Performed administrative tasks, managing a high volume of calls from major advertising firms, educational institutions, and nonprofit organizations.
  • Perform administrative tasks including editing, proofing and writing content for a variety of communications.
  • Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Assisted community manager with various administrative tasks.
  • Performed administrative tasks, utilizing independent judgment.
  • Carried out administrative tasks, including filing, faxing, answering phones and managing the payroll of student employees.
  • Utilized email marketing platforms (MailChimp, Constant Contact) and performed various administrative tasks assigned.
  • Managed general administrative tasks and other issues to ensure smooth daily operation of the office.
  • Perform administrative tasks, and provide support for professors as well as students.
  • Performed administrative tasks such as record keeping, filing, and answering phones.
  • Perform general office duties and administrative tasks.
  • Assist with all administrative tasks.

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27. Word Processing

average Demand
Here's how Word Processing is used in Administrative Assistant/Communications jobs:
  • Handled word processing of company correspondence.
  • Use word processing and other types of software to produce a range of documents.
  • Use computers for various applications, such as database management or word processing.
  • Involved Word Processing, marketing, database and computer graphics.
  • Drafted minutes and word processing Tracked expenses Created power point presentations Coordinated events and major moves

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28. Community Service

average Demand
Here's how Community Service is used in Administrative Assistant/Communications jobs:
  • Scheduled and led orientation/training for volunteers and community service ushers for all productions.
  • Supported and collaborated with the Director of Community Services and Staff Coordinators.
  • Facilitated schedule campaigns for fund raising events and community service volunteer opportunities.
  • Facilitated, managed and supervised community service projects and commitments.
  • Implemented multiple community service programs.
  • Managed volunteer days of service events, including fundraisers, walks/run for non-profits and community service drives.
  • Assign and refer clients for community service hours to several of non-profit organizations.
  • Directed youth groups to complete community service tasks.
  • Provide administrative support to Director of Community Services and to Resource and Referral Department.
  • Participated in numerous community service initiatives to assist indigent Baltimore families.
  • Organized a volunteer system for parolee court appointed community service Received Volunteer of the year 2003

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29. Administrative Assistance

average Demand
Here's how Administrative Assistance is used in Administrative Assistant/Communications jobs:
  • Provided administrative assistance to Executive Director, Board of Directors and various committees.
  • Provided high-level executive administrative assistance to the Executive Director and Sr.
  • Provided confidential administrative assistance to Corporate Communications executives and team.
  • Provide Administrative Assistance to Internal Auditors
  • Provide administrative assistance to the director of Home Care and the program manager of Community Care.
  • Provide direct administrative assistance to the Director and staff of the Living Learning Communities program.
  • Provided administrative assistance to office staff of 8, including draft correspondence.
  • Provided receptionist service Provided operations administrative assistance to ensure operations are maintained in an effective up-to-date and accurate manner.
  • Provide administrative assistance to one Executive Director, three Directors and up to 15+ MCMs during the past two years.

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30. Clerical Support

low Demand
Here's how Clerical Support is used in Administrative Assistant/Communications jobs:
  • Assist with the development of training materials, educational resources and publications administrative and clerical support to the organization.
  • Provided general administrative and clerical support including mailing, scanning, faxing and copying to management.
  • Provide administrative and clerical support to the Marketing/Communications Manager, as needed.
  • Provided part-time administrative and clerical support for breast cancer nonprofit organization.
  • Recognized for delivering fast paced courteous customer service and clerical support.
  • Provide administrative and clerical support to the Community Coordinator.
  • Provide clerical support for the North America IS, Marketing, Communications and Training department.
  • Provide clerical support for the Community Manager and ARC Administrator.
  • Provide a full range of clerical support
  • Provided clerical support (i.e.

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31. Monthly Reports

low Demand
Here's how Monthly Reports is used in Administrative Assistant/Communications jobs:
  • Complete monthly reports for Federal Probation and Adult Community Corrections contract program.
  • Inspected condominium complexes and prepared subsequent monthly reports.
  • Created monthly reports on program effectiveness.
  • Produce various monthly and bi-monthly reports including Board Meeting, Development Committee Meeting, and for Finance Department.
  • Generated and customized monthly reports for Guest Assistance, hotels, and corporate departments.
  • Prepared monthly reports for upper management including P&L and sales trends.
  • Prepare monthly reports for the annual and capital campaigns.
  • Created weekly and monthly reports.
  • Process weekly and monthly reports.
  • Created monthly reports for evaluation, quality control and satisfaction of customers Followed-up on claims and subsequently correspondence to avoid conflicts
  • Assist sales and marketing team by updating new customer entries to Salesforce and Dynamics; preparing daily/monthly reports and projects.
  • Produced weekly and monthly reports tracking finances, supplier data and work timelines.
  • Run monthly reports to ensurethat projects are within budget.
  • Created monthly reports regarding tenants, leases, billing and revenue Supported tenant interests Responsible for the assemblage of sales documentation

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32. Community Development

low Demand
Here's how Community Development is used in Administrative Assistant/Communications jobs:
  • Work with the Senior Vice President/Director of Community Development to review sponsorship/contribution requests for consideration.
  • Position: Administrative Assistant to Community Development Coordinator and Marketing Director.
  • Provided rental, motel, and utilities assistance through a community development grant to qualifying low income residents in Orange County.
  • Write minutes for the City of Cheyenne Housing & Community Development Advisory Council monthly meetings.
  • Maintained files and records for the Langston Community Development Corporation (i.e.

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33. Scheduling Appointments

low Demand
Here's how Scheduling Appointments is used in Administrative Assistant/Communications jobs:
  • Worked directly under Director of Telecommunications answering phones, scheduling appointments.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Assist the President/CEO (computer problem solving, loading computer programs, scheduling appointments, data entry, filing).
  • Prepare and draft correspondence of all types; scheduling appointments, speaking engagements and meetings.
  • general office, customer service & scheduling appointments.

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34. Sharepoint

low Demand
Here's how Sharepoint is used in Administrative Assistant/Communications jobs:
  • Implemented strategies that integrated IntraConnect with SharePoint intranet and collaboration.
  • Utilized SharePoint to create internal libraries, lists, and announcements for IT events.
  • Generate reporting for Fixed Telecom Inventory Utilize MS Office 2010/2013, ImageNow, MS SharePoint 2010 and Microsoft Dynamics Great Plains.

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35. Suite

low Demand
Here's how Suite is used in Administrative Assistant/Communications jobs:
  • Designed, implemented and maintained all components of reporting dashboards for multiple department projects integrating various programs in MS Office Suite.
  • Provided software support for 200+ users on MS Office Suite, CMS platform and Adobe Connect Pro.
  • Delegated tasks to members and ensured supplies for booth/headquarters suite for 5-day show were available.
  • Provide customer service to all current and prospective students within the University Housing suite

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36. HUD

low Demand
Here's how HUD is used in Administrative Assistant/Communications jobs:
  • Prepare periodic reports as required by the building's owners, HUD, and the Volunteers of America of KY.
  • General property management duties for a 100 unit HUD 202/8 facility providing quality housing to low income elderly persons.
  • Ensured in- house, city and HUD inspections were completed with great outcomes.
  • Ensured compliance with all regulations set forth by DHCR, HUD and HDC.
  • Generated monthly statistical reports to rental properties, HUD homes, and foreclosures
  • Adhere to Fair Housing specifications as well as the HUD 4350.3 manual.
  • Processed move in and move out according to HUD's requirements.
  • Collect tenant rents and security deposits in keeping with HUD regulations.
  • Prepare and submit all billings for HUD for the facility.
  • Keep site in compliance with HUD regulations.
  • Background checked for HUD properties.
  • Verify financials of possible clients to see if they qualify for our HUD programs.
  • Worked directly for Community Care Program Manager.. We managed 62 housed clients through HUD.
  • Be proficient in Rent Roll and HUD Manager and Realpage Onesite and train other property managers.

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37. Calendar Management

low Demand
Here's how Calendar Management is used in Administrative Assistant/Communications jobs:
  • Supported the Executive Leaders which included: calendar management; making travel arrangements; and filing expense reports.
  • Reported to founder and president of the legal nonprofit organization Project management, budgets, calendar management, dept.

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38. Adobe Photoshop

low Demand
Here's how Adobe Photoshop is used in Administrative Assistant/Communications jobs:
  • Designed the website and designed promotional material using Adobe Photoshop.
  • Create sermon slides for the Experience in Adobe Photoshop sermon for Sunday Worship.

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39. Travel Arrangements

low Demand
Here's how Travel Arrangements is used in Administrative Assistant/Communications jobs:
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Provided calendar maintenance and travel arrangements for the Director.
  • Coordinated domestic and overseas travel arrangements.
  • Prepared travel arrangements and reimbursement reports.
  • Coordinated meetings and travel arrangements.
  • Performed clerical functions such as writing proposals, scheduling meetings, making travel arrangements, and enter unit collection data.
  • Scheduled meetings; made travel arrangements; answered the telephones, copied and faxed information; prepared and produced proposals.
  • Organized and coordinated meetings, conferences, inventory, travel arrangements, budgets, calendars, and schedules.
  • Performed general office duties and administrative tasks (including travel arrangements, work orders, supplies).
  • Travel arrangements for all staff; hotel, air, rental care, and expense reporting.
  • Scheduled hotel and travel arrangements and coordinated meetings and teleconferences for all members of the team.
  • Devised, planned, and coordinated all domestic travel arrangements, including subsequent expense reporting.
  • Scheduled and coordinated meetings, appointments and travel arrangements for manager and support staff.
  • Scheduled appointments, made travel arrangements and tracked expenses for numerous departments.
  • Make travel arrangements and processed travel reimbursement claims for the department.
  • Coordinated Executive Director's schedule, travel arrangements and expense reports.
  • Managed calendars, meeting schedules and travel arrangements.
  • Travel arrangements and expense reports.
  • Order office supplies using automated system, Provided travel arrangements for Manager and staff as needed.
  • Coordinated hotel and travel arrangements for department staff Compiled PowerPoint presentations for meetings with potential funders.

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40. Committee Meetings

low Demand
Here's how Committee Meetings is used in Administrative Assistant/Communications jobs:
  • Executed quarterly board and committee meetings as well as grantee events, from the planning stages through daily logistics.
  • Plan, organize and schedule committee meetings; Develop and fill volunteer schedule for events.
  • Planned and coordinated logistics and materials for Board and Committee Meetings and staff events.
  • Coordinate, prepare packets, and maintain minutes for Board and Committee meetings.
  • Participate in various advisory group and committee meetings.
  • Tracked RSVPs for committee meetings and investor events.

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41. Technical Support

low Demand
Here's how Technical Support is used in Administrative Assistant/Communications jobs:
  • Appointed technical support liaison to act as the intermediary between Communication department and Technical support.
  • Provided administrative and technical support to several service groups within the company.
  • Provided technical support by phone to agents experiencing difficulty with our software.
  • Provided additional technical support to staff and directors as needed.
  • Provided in house technical support in house situations.

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42. HOA

low Demand
Here's how HOA is used in Administrative Assistant/Communications jobs:
  • Enforce all HOA Rules and Regulations.

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43. Project Management

low Demand
Here's how Project Management is used in Administrative Assistant/Communications jobs:
  • Provide administrative support to project management including implementation support of hosted project management tracking system.
  • Assist other departments with communications and project management.
  • Provided project management for network projects.
  • Manage all website projects from idea through creation including; project management, presentation and implementation.
  • Provided project management for the Central Falls High School and various other district wide initiatives.
  • Provide ongoing project management, testing and deployments for new technologies.

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44. Monthly Basis

low Demand
Here's how Monthly Basis is used in Administrative Assistant/Communications jobs:
  • Managed professional marketing budget by processing invoices, tracking payments, and submitting reports on monthly basis.
  • Retrieve and enter data for time sensitive reports on a consistent monthly basis for management review.
  • Process payments for facility rental, utilities and other department bills on a monthly basis.
  • Work closely with the board of trustees and processed financial reports on a monthly basis.
  • Prepared concise management reports and project status reports on a monthly basis.
  • Maintained an events calendar for the community on a monthly basis.
  • Reported to the broader Nike Foundation team on monthly basis.
  • Coordinated corporate mailings to 400 dealers on a monthly basis.
  • Reconcile with Finance Department on a monthly basis.
  • Order department supplies and review actuals versus budget on a monthly basis Coordinate official copyright filings for all Partnership publications.

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45. Confidential Information

low Demand
Here's how Confidential Information is used in Administrative Assistant/Communications jobs:
  • Established process for retaining accurate and comprehensive confidential information.
  • Handle highly sensitive, confidential information for management.
  • File and organize confidential information.
  • Served as primary resource point for visitors to include use of independent judgment and discretion with regards to confidential information.
  • Maintain confidential information, such as home placements and grant approvals.

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46. General Public

low Demand
Here's how General Public is used in Administrative Assistant/Communications jobs:
  • Proof read and edited security legislation prior to the release to the general public and press.
  • Educated general public by way of open houses as well as developed community employment brochures.
  • Presented/marketed organization to the general public via workshops, volunteer fairs and inquires.
  • Answer inquiries to the general public, celebrities, political personnel, and CEOs.
  • Interacted withpatients, families, hospital staff and the general public.

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47. Business Cards

low Demand
Here's how Business Cards is used in Administrative Assistant/Communications jobs:
  • Prepare business cards for the staff.
  • Utilized Ariba for the purpose of obtaining new business cards for Senior Director.
  • Create various graphic designs including logos, brochures, business cards, flyers, nametags etc.

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48. Office Staff

low Demand
Here's how Office Staff is used in Administrative Assistant/Communications jobs:
  • Handled all the administrative duties for office staff.
  • Supervised office staff and finance department staff.
  • Managed and trained all office staff, oversaw their workflow schedules.

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49. High Volume

low Demand
Here's how High Volume is used in Administrative Assistant/Communications jobs:
  • Manage and resolve a high volume of customer complaints through coordinating with various contractors, homeowner associations and municipalities.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Tracked and responded to a high volume of phone calls and walk-in customer inquiries.
  • Managed a high volume of calls in a call center environment.
  • Managed a high volume workload within a deadline driven environment.
  • Supported high volume PBX and communicated effectively with clients.

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50. Office Operations

low Demand
Here's how Office Operations is used in Administrative Assistant/Communications jobs:
  • Managed day-to-day office operations for Maryland Cheer Explosion All Stars non-profit organization, and lead community volunteer initiatives for the organization.
  • Provided administrative support to a team of attorneys, including maintaining all materials to support office operations.
  • Managed electronic communications and monitored office operations.
  • Managed daily office operations and equipment maintenance.
  • Maintained office operations in manager's frequent absence.
  • Monitor office operations & staff schedules.
  • Serve as go-to for daily office operations across the agency Assist as information technology specialist across the agency
  • Maintained daily office operations for the Worship and Media ministry, Campus Pastor, and for Arts & Communications ministry.

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20 Most Common Skill for an Administrative Assistant/Communications

Company Website14.1%
Data Entry11%
Special Events8.1%
Customer Service7.6%
Office Supplies7.4%
Financial Statements6.2%
Meeting Minutes6.1%
Community Outreach4.9%

Typical Skill-Sets Required For An Administrative Assistant/Communications

RankSkillPercentage of ResumesPercentage
1
1
Company Website
Company Website
10.7%
10.7%
2
2
Data Entry
Data Entry
8.3%
8.3%
3
3
Special Events
Special Events
6.1%
6.1%
4
4
Customer Service
Customer Service
5.7%
5.7%
5
5
Office Supplies
Office Supplies
5.6%
5.6%
6
6
Financial Statements
Financial Statements
4.7%
4.7%
7
7
Meeting Minutes
Meeting Minutes
4.6%
4.6%
8
8
Community Outreach
Community Outreach
3.7%
3.7%
9
9
Phone Calls
Phone Calls
3.5%
3.5%
10
10
Press Releases
Press Releases
3.3%
3.3%
11
11
Powerpoint
Powerpoint
2.9%
2.9%
12
12
Expense Reports
Expense Reports
2.9%
2.9%
13
13
Staff Members
Staff Members
2.2%
2.2%
14
14
Purchase Orders
Purchase Orders
2.1%
2.1%
15
15
Special Projects
Special Projects
1.8%
1.8%
16
16
Internal Communications
Internal Communications
1.7%
1.7%
17
17
Facebook
Facebook
1.6%
1.6%
18
18
Front Desk
Front Desk
1.5%
1.5%
19
19
Monthly Newsletter
Monthly Newsletter
1.3%
1.3%
20
20
Scheduling Meetings
Scheduling Meetings
1.3%
1.3%
21
21
Promotional Materials
Promotional Materials
1.2%
1.2%
22
22
Conference Calls
Conference Calls
1.2%
1.2%
23
23
HR
HR
1.2%
1.2%
24
24
Telephone Calls
Telephone Calls
1.1%
1.1%
25
25
Twitter
Twitter
1.1%
1.1%
26
26
Administrative Tasks
Administrative Tasks
1.1%
1.1%
27
27
Word Processing
Word Processing
1%
1%
28
28
Community Service
Community Service
1%
1%
29
29
Administrative Assistance
Administrative Assistance
0.9%
0.9%
30
30
Clerical Support
Clerical Support
0.9%
0.9%
31
31
Monthly Reports
Monthly Reports
0.9%
0.9%
32
32
Community Development
Community Development
0.8%
0.8%
33
33
Scheduling Appointments
Scheduling Appointments
0.8%
0.8%
34
34
Sharepoint
Sharepoint
0.8%
0.8%
35
35
Suite
Suite
0.8%
0.8%
36
36
HUD
HUD
0.8%
0.8%
37
37
Calendar Management
Calendar Management
0.8%
0.8%
38
38
Adobe Photoshop
Adobe Photoshop
0.7%
0.7%
39
39
Travel Arrangements
Travel Arrangements
0.7%
0.7%
40
40
Committee Meetings
Committee Meetings
0.7%
0.7%
41
41
Technical Support
Technical Support
0.7%
0.7%
42
42
HOA
HOA
0.6%
0.6%
43
43
Project Management
Project Management
0.6%
0.6%
44
44
Monthly Basis
Monthly Basis
0.6%
0.6%
45
45
Confidential Information
Confidential Information
0.6%
0.6%
46
46
General Public
General Public
0.6%
0.6%
47
47
Business Cards
Business Cards
0.6%
0.6%
48
48
Office Staff
Office Staff
0.6%
0.6%
49
49
High Volume
High Volume
0.6%
0.6%
50
50
Office Operations
Office Operations
0.6%
0.6%

24,268 Administrative Assistant/Communications Jobs

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