Administrative assistant job in Great Barrington, MA
Cross Country Allied is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Great Barrington, Massachusetts.
& Requirements
Specialty: Physical Therapy Assistant
Discipline: Therapy
Start Date: 01/26/2026
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Job Description
As an allied health professional, you'll play an important role in preventing disease and promoting patient wellness and safety. You may work at a hospital, outpatient center, private practice, home health, telemedicine, nursing facility, clinic, school, laboratory or other facility. Whether you're serving as a technician, lab worker, therapist, speech-language pathologist, social worker, medical assistant or other allied health professional, you'll use your education, training and specialized skills to provide support for patients and help them strive for optimal health.
Minimum Requirements
At least 1 year of recent acute care experience in specialty
Benefits The benefits of taking a travel allied job with Cross Country include:
Private housing or generous housing allowance
Comprehensive health insurance with prescription coverage
Dependent health insurance with prescription coverage
Competitive salaries
Referral bonuses
Travel reimbursement
401(k) retirement plan
Direct deposit/free checking
Unlimited free CE credits
Cross Country Allied Job ID #1212066. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: PTA - PT SNF Physical Therapist SNF.
About Cross Country Allied
You bring the expertise. We bring the support you deserve. At Cross Country, we connect allied professionals with flexible opportunities designed around what matters most - your goals, your growth, and your wellbeing. Whether you specialize in imaging, respiratory, surgical, or lab work, we're here to champion your success with nationwide roles, hands-on support, and a team that sees you as essential. Because this isn't just work. It's your purpose.
Benefits
401k retirement plan
Referral bonus
TheraEx Therapy is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Worcester, Massachusetts.
Job Description & Requirements
Specialty: Physical Therapy Assistant
Discipline: Therapy
Duration: 14 weeks
40 hours per week
Shift: 8 hours
Employment Type: Travel
Physical Therapy Assistant - HIRING!
Job Details:
Weekly Gross:$1,456.00
Worcester, MA
14-week contract
Setting: SNF
Requirements:
Active Physical Therapy Assistant License
Completion of credentialing checklist, background checks, and Covid test prior to start
Education:
Associate's Degree in Physical Therapist Assistant from an accredited program
TheraEx Therapy Job ID #25-58239. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
About TheraEx Therapy
TheraEx Staffing Services is a leading name in healthcare staffing solutions. We enroll talented professionals to provide temporary staff to fill the needs of healthcare facilities across the nation.
Benefits
Medical benefits
Dental benefits
Vision benefits
Health Care FSA
401k retirement plan
Life insurance
Sick pay
Holiday Pay
Cross Country Allied is seeking a travel Skilled Nursing Facility (SNF) Physical Therapy Assistant for a travel job in Wethersfield, Connecticut.
& Requirements
Specialty: Physical Therapy Assistant
Discipline: Therapy
Start Date: 02/02/2026
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Job Description
As an allied health professional, you'll play an important role in preventing disease and promoting patient wellness and safety. You may work at a hospital, outpatient center, private practice, home health, telemedicine, nursing facility, clinic, school, laboratory or other facility. Whether you're serving as a technician, lab worker, therapist, speech-language pathologist, social worker, medical assistant or other allied health professional, you'll use your education, training and specialized skills to provide support for patients and help them strive for optimal health.
Minimum Requirements
At least 1 year of recent acute care experience in specialty
Benefits The benefits of taking a travel allied job with Cross Country include:
Private housing or generous housing allowance
Comprehensive health insurance with prescription coverage
Dependent health insurance with prescription coverage
Competitive salaries
Referral bonuses
Travel reimbursement
401(k) retirement plan
Direct deposit/free checking
Unlimited free CE credits
Cross Country Allied Job ID #1212146. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: PTA - PT SNF Physical Therapist SNF.
About Cross Country Allied
You bring the expertise. We bring the support you deserve. At Cross Country, we connect allied professionals with flexible opportunities designed around what matters most - your goals, your growth, and your wellbeing. Whether you specialize in imaging, respiratory, surgical, or lab work, we're here to champion your success with nationwide roles, hands-on support, and a team that sees you as essential. Because this isn't just work. It's your purpose.
Benefits
401k retirement plan
Referral bonus
$41k-59k yearly est. 2d ago
Executive Administrative Assistant
Piper Maddox
Administrative assistant job in Westborough, MA
Executive Admin Assistant
100% onsite
12mth initial contract, goal to convert end of 2026
We are seeking a highly organized and proactive Executive AdministrativeAssistant to support our clients CEO and Leadership Team. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently. This role requires a professional who can handle sensitive information with discretion and provide seamless support to our executives.
Key Responsibilities:
Managing the travel coordination and expenses for the CEO.
Provide comprehensive administrative support to the CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements.
Serve as a liaison between the CEO and internal/external stakeholders, ensuring clear and effective communication.
Prepare and edit correspondence, reports, and presentations.
Assist in organizing and coordinating events, meetings, and conferences.
Conduct research and compile data to support decision-making processes.
Manage and prioritize incoming communications, including emails and phone calls.
Maintain and organize files, records, and documentation.
Qualifications:
Bachelor's degree in business administration, Communications, or a related field preferred.
Proven experience as an executive assistant or in a similar administrative role.
Excellent written and verbal communication skills.
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Ability to work independently and as part of a team.
High level of professionalism and discretion.
Strong problem-solving skills and attention to detail.
$46k-70k yearly est. 2d ago
Administrative Assistant
Pride Health 4.3
Administrative assistant job in Hartford, CT
AdministrativeAssistant | Hartford, CT
13-Week Contract (Temp-to-Hire)
Pay: $25-$30/hr
Onsite | Full-Time | Immediate Start
Pride Health is urgently hiring an experienced AdministrativeAssistant to support a healthcare organization in Hartford, CT. This is a 100% onsite, temp-to-hire opportunity ideal for professionals who excel at calendar management, executive support, and multitasking in a fast-paced environment.
Job Summary
Performs multi-dimensional administrative duties requiring independent judgment, discretion, and strong organizational skills. This role provides direct support to management and assists with day-to-day office operations while maintaining a high level of professionalism and confidentiality.
Key Responsibilities
Manage complex calendars and scheduling using Microsoft Outlook
Support daily office operations and general administrative needs
Handle multiple priorities and deadlines simultaneously
Prepare correspondence, documentation, and reports as needed
Act on behalf of leadership on routine administrative matters within guidelines
Communicate effectively with internal teams and leadership
Maintain strict confidentiality at all times
Qualifications
High School Diploma or GED - Required
Additional education preferred
3+ years of secretarial or administrative experience
OR 2 years of high-level executive/administrative support experience
Strong proficiency with PCs and Microsoft Office (Outlook required)
Excellent written and verbal communication skills
Ability to work independently and use sound judgment
Healthcare background preferred but not required
Position Details
Location: Hartford, CT
Schedule: Full-time, onsite
Contract Length: 13 weeks
Pay Rate: $25-$30/hour
Strong potential for permanent hire based on performance
Apply today for immediate consideration. This role is being filled quickly.
$25-30 hourly 1d ago
Executive Assistant
Dr. Novikov Wellness and Skin Care
Administrative assistant job in Northborough, MA
Dr. Novikov Wellness and Skin Care, located in Northborough, MA, offers top-quality dermatologic and medical care. Our practice prioritizes a patient-centered approach and fosters partnerships to extend care to nursing homes and rehabilitation facilities. We believe in a self-managing team where each person brings unique talents, contributing to a proactive and growth-oriented workplace.
Why Work with Us?
At Dr. Novikov Wellness and Skin Care, we don't just hire-we cast our team members. We're looking for an Executive Assistant who aligns with our entrepreneurial spirit and values self-management, responsibility, and growth. Our priorities include:
1. Clear Communication: This role requires coordinating information within and outside the team, ensuring clarity in every interaction.
2. Proactivity and Initiative: We value self-starters who actively seek solutions, manage priorities, and contribute to our mission of patient care. They come with “batteries included,” not needing constant energy boosts from their supervisor.
3. Commitment to Growth: This role offers significant opportunities for personal and professional development, ideal for candidates who can commit to at least two years, preferably five, to allow for deep contribution and advancement.
4. Entrepreneurial Attitude: We seek someone who is results-oriented and capable of managing tasks and people effectively to optimize team productivity and morale.
Role Overview
As our Executive Assistant, you will play a pivotal role in supporting daily operations and fostering an environment where the team can thrive. Key responsibilities include:
• Communication Management: Maintain professionalism in internal and external communications, effectively coordinating schedules and meetings.
• Team and Task Management: Handle administrative workflows with precision, supporting office-wide initiatives and occasionally leading projects to streamline processes.
Qualifications
We seek a candidate with experience who sees this role as a dynamic, long-term opportunity, with potential to grow into a Practice Manager or Chief Operating Officer position in the future:
• Proven Track Record: At least two years of experience in an administrative role, ideally with management responsibilities.
• Attention to Detail and Adaptability: Outstanding organizational skills and the ability to efficiently manage complex tasks.
• Excellent Interpersonal Skills: Capable of fostering trust, providing clear feedback, and building strong team relationships.
If you are a dedicated, proactive professional ready to grow in a role that values your strengths and supports your professional goals, join us at Dr. Novikov Wellness and Skin Care. Here, your contributions matter, and you'll work in a collaborative, success-oriented environment.
On-Target Earnings: $100K Annually (Annual Base $52K + Commission). Commission depends on performance and not guaranteed.
$52k-100k yearly 5d ago
Mate (Assistant Store Manager)
Trader Joe's Company, Inc. 4.5
Administrative assistant job in Manchester, CT
Enjoy what you do every day! Join the Crew at Trader Joe's. We're looking for leaders who enjoy helping customers and who can lead teams that create WOW experience for our shoppers. If you: * Thrive in a collaborative environment * Want to hone your leadership skills
* Learn how a successful brand delivers
* Be part of an amazing growth company
* And have fun at work
We just might be the place for you!
What do we do?
With over 570 stores nationwide (and growing), we are looking for talented leaders to join our Crew.
Our Mates (Assistant Store Managers) lead and develop Crew Members through role-modeling, direction, and support.
As leaders, Mates:
* Work in teams and get to know the Crew.
* Improve the quality of store life.
* Coach others to be their best.
* Model behavior that supports our values.
Other daily responsibilities include:
* Operating the cash register in a fun and efficient manner.
* Bagging groceries with care.
* Stocking shelves and receiving loads.
* Making the store a welcome place for customers and Crew.
Is it you?
To begin your journey and join our Crew as a Mate, we'd want you to have:
* 3+ years of recent retail, restaurant, or hospitality experience
* 2+ years of recent experience at the management or supervisory level
* A high school degree or equivalent
* A history of developing individuals and teams through empowerment and integrity
We can't wait to meet you!
We receive thousands of applications a year and are unfortunately unable to personally get in contact with everyone. WOW us with your experience and cover letter to guarantee a response!
Trader Joe's is an equal opportunity employer and is committed to hiring a diverse Crew.
$45k-80k yearly est. 60d+ ago
Administrative Assistant for Graduate Admissions
Springfield College 4.0
Administrative assistant job in Springfield, MA
This position is responsible for the face-to-face, phone, and email reception services of graduate admissions. Position is responsible for the calendar management of the senior assistant director and recruitment and admissions coordinators. Assists in the coordination of on campus and virtual visits.
Actual salaries will vary depending on multiple factors, including but not limited to degrees attained, experience, and other considerations permitted by law. Comprehensive compensation details, including any additional benefits, will be communicated upon finalization of the employment offer.
Responsibilities
* Provide reception services including phone, email, and in-person.
* Answer telephones/emails, take and relay messages and respond to routine questions from students, staff, and prospective students/families.
* Direct questions to the correct person or resource.
* Serve as the initial receptionist for in-person visitors to Graduate Admissions.
* Provide high quality in person, over the phone, and email engagement with faculty/staff, prospective students/families, and College visitors.
* Primary contact for the Office of Graduate Admissions email address.
* Assist in overseeing the daily tasks of the graduate assistant and enforces departmental customer service standards.
* Perform daily office operations including but not limited to: processing of application materials in Slate, use of Google Drive for credential management. Maintains and updates files, records, and/or other documents.
* Calendar management for the senior assistant director and two admissions and recruitment coordinators including on-campus and virtual meetings, recruitment/conference travel, professional development arrangements/reservations including flights/transportation, hotels, and related duties.
* Virtual and in-person visit coordination support including Zoom and Slate set-up and processing, communicating with prospective students/families, and faculty as needed.
* Assist in the planning and scheduling of all on-campus and virtual visit opportunities, information sessions, and workshops as overseen by the senior assistant director. Responsible for invitation and confirmation processes.
Qualifications
High school diploma or GED required with 1-3 years of directly related experience.
Knowledge, Skills & Abilities
* Strong customer service skills
* Work collaboratively with internal and external constituents at all levels.
* Work in a high paced busy environment during busy times.
* Maintain confidential and sensitive information.
* Organizational skills necessary.
* Demonstrate a high degree of tact, integrity, and confidentiality.
* Strong verbal and written communication skills. Ability to communicate verbally through written word to all levels of constituents.
* Provide exceptional organizational and office management skills, with attention to detail to ensure a high degree of accuracy.
* Willingness to work with minimal direction and to anticipate and meet organizational needs.
* Persistence in seeking solutions to problems both within and beyond areas of direct responsibility.
$41k-48k yearly est. 2d ago
Real Estate Administrative Assistant
Era Key Realty Services 3.9
Administrative assistant job in Auburn, MA
Job Description
In-Person Real Estate AdministrativeAssistant - Are You Organized & Responsive? Please Apply!
Are you a highly motivated individual with exceptional organizational skills and a knack for effective communication? If so, we invite you to join our team as a Part-Time Real Estate AdministrativeAssistant in our Auburn Office. At ERA Key Realty Services, we're on the lookout for a detail-oriented and tech-savvy professional to support our real estate agents in providing top-notch service to their clients. If you're ready to take the next step in your career path and be a vital part of our dynamic team, we encourage you to send us your resume today!
This is an in-person position; no remote candidates will be considered.
Compensation:
$17 - $20 hourly
Responsibilities:
Transaction Tracking: Monitor all transactions from the initial agreement to the post-closing phase. Produce closing statements on behalf of agents and the company.
Transaction Reporting: Ensure timely closure of and reporting of transactions and maintain accurate records to be sent to the bookkeeping department.
Compliance Review: Review all necessary documentation for file compliance, ensuring adherence to company policy and the corresponding state Real Estate Regulations.
Social Media Marketing: Consistently maintain and update the branch's social media presence to promote our culture and services effectively.
Marketing Support: Assist in the preparation of print marketing materials for agent listings and open houses, utilizing predefined templates.
Office Organization: Maintain the overall organization and supply management of our office space, ensuring it's in top condition for agents and clients. Notify facilities management of any needs.
Qualifications:
Tech-Savvy: Proficiency in Word, Excel, PowerPoint, Outlook, Teams, and Internet skills; knowledge of Canva is a plus. Ability to quickly learn and troubleshoot new programs.
Attention to Detail: Excellent attention to detail and a commitment to maintaining high document accuracy. High level of mathematical accuracy.
Adaptability: Flexibility in daily routines and the ability to prioritize and manage shifting responsibilities effectively.
Customer-Centric: Exceptional customer service and interpersonal skills, with the ability to build relationships with a diverse range of personalities.
Problem Solver: Proficient in making quick and effective decisions, solving problems, and maintaining confidentiality.
Communication: Strong verbal and written communication skills.
About Company
ERA Key Realty Services is a Massachusetts-based real estate brokerage serving clients across Massachusetts, New Hampshire, Rhode Island, & Connecticut. We blend local expertise with the strength of a national brand to deliver outstanding results.
We're proudly owned by Hunt Real Estate Corp, a family-owned company based in Buffalo, NY, with over 110 years of industry experience. Our culture is collaborative, relationship-driven, and focused on helping our team grow and succeed.
$17-20 hourly 4d ago
Administrator - Office Support
General Dynamics Mission Systems 4.9
Administrative assistant job in Pittsfield, MA
Basic Qualifications
High School Diploma or the equivalent is required. In addition, Related Vocational Training plus a minimum of 2 years administrative or business experience, or a minimum 5 years of administrative or business experience is required.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is obtainable within a reasonable amount of time after hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Help make the technologies, products and services that make a difference. That's the opportunity that's waiting for you at General Dynamics Mission Systems. We help our nation's heroes keep our nation safe by creating solutions so advanced, they redefine innovation for the world. It's an amazing challenge. And it's waiting for you now.
We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between.
Utilizing your strict adherence to confidentiality, dedication to a job well done and strong organizational skills, you'll provide general administrative support to managers and their staff. You'll manage the calendars, meeting and travel schedules and associated arrangements, expense and time reporting, and other responsibilities to relieve them of administrative details and allow them to concentrate on other business activities. Your poise, initiative, and precision will shape the environment in which we all work. It's your chance to put your talent to the ultimate test. Are you ready?
What you'll experience:
Technologies that aren't just top-notch, they're often top-secret
A team of bold thinkers committed to exploring what's next
Opportunities to gain new knowledge - as it's discovered
What you bring to the table:
A High School Diploma or the equivalent is required. In addition, Related Vocational Training plus a minimum of 3 years administrative or business experience, or a minimum 5 years of administrative or business experience
Ability to manage frequently changing schedules and appointments as well as coordinate multiple projects and tasks
Strong working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
Self-starter who can apply discretion when dealing with sensitive information/situations
What sets you apart:
Strong writing and editing skills, vocabulary and grammar
Exceptional organization and time management skills, attention to detail, and ability to multi-task high priorities
Outstanding interpersonal skills and a professional demeanor in interacting with a wide variety of people
Commitment to ongoing professional development
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $27.74 - USD $29.76 /Hr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$27.7-29.8 hourly Auto-Apply 16d ago
Executive Administrative Assistant
Limra and Loma 3.7
Administrative assistant job in Windsor, CT
Executive AdministrativeAssistant About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
The Opportunity: We are looking for an experienced Executive Assistant who is a self-starter with exceptional organizational skills to provide comprehensive support for extremely busy C-Suite executive. The primary focus of this role is ensuring the executive is fully prepared to engage with diverse internal and external audiences-including staff meetings, member-company presentations, board meetings, and industry conferences as platform speaker. This includes creating high-impact presentations, synthesizing internal research, and managing all related logistics. The position also requires interfacing with Executive Assistants from senior leaders at major industry companies.
What You'll Do:
Presentation Development & Executive Readiness:
Create professional, visually compelling presentations for large audiences.
Translate executive objectives into structured, persuasive content.
Research and consolidate data from internal reports and subject matter experts.
Prepare talking points, handouts, and supporting materials for meetings and speaking engagements.
Administrative Support
Manage calendars, schedule appointments, coordinate travel, and process expense reports.
Prepare and compile materials for board meetings and industry events.
Draft meeting minutes and maintain accurate records.
Serve as liaison between leadership and external stakeholders.
Event & Meeting Coordination
Plan and coordinate industry meetings, seminars, and workshops.
Handle venue booking, registration, and audiovisual setup.
Collaborate with cross-functional teams for reports and projects.
Other Duties
Assist in creating and distributing communication materials.
Participate in annual member dues billing process.
Manage incoming correspondence and maintain organized records.
What You Bring:
Bachelor's degree in Business Administration, Communication, or related field preferred.
6+ years of experience as an Executive Assistant or similar role, preferably in an association or industry setting.
Advanced proficiency in Microsoft Office Suite (especially PowerPoint); Salesforce experience a plus.
Strong research and analytical skills with ability to synthesize complex information.
What Do You Need To Succeed?
Excellent written and verbal communication skills with keen attention to detail.
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Professional demeanor and ability to interact with senior executives while maintaining confidentiality.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$53k-77k yearly est. 35d ago
Senior Medical Administrative Secretary, Southbridge Orthopedics, 40 Hours, Days
Umass Memorial Health 4.5
Administrative assistant job in Northbridge, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$16.60 - $31.37
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
815a-445p
Shift:
1 - Day Shift, 9 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 1620 Southbridge Orthopedics
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office.
II. Major Responsibilities
1. Patient Scheduling, Registration, and Coordination
• Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
• Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
• Assists with new patient intake, including collecting demographic and insurance information.
• Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
2. Communication and Customer Service
• Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
• Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
• Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
• Escorts patients to examination rooms and chaperones examinations as required.
3. Documentation, Transcription, and Correspondence
• Transcribes medical reports from dictation and produces correspondence, reports, memos, and other documents.
• Proofreads and edits materials for grammar, spelling, format, and style.
• Composes or prepares standard letters and forms for review.
• Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.
4. Meeting, Program, and Faculty Support
• Arranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.
• Makes travel arrangements for conferences, meetings, and other events.
• May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.
5. Billing and Financial Processing
• Collects patient copayments, processes payments, and maintains records for daily deposits.
• Performs on-site charge entry for submission to billing.
III. Position Qualifications
License/Certification/Education:
Required:
1. High School diploma or equivalent.
Preferred:
1. Completion of a medical secretary, medical assistant, or related vocational training program.
Experience/Skills:
Required:
1. 2 years of experience in a medical office or healthcare setting.
2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
3. Strong organizational, communication, and customer service skills.
4. Ability to maintain confidentiality of patient and organizational information.
5. Demonstrated ability to manage multiple priorities in a fast-paced environment.
Preferred:
1. Previous experience providing administrative support in an academic medical office.
2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
IV. Physical Demands and Environmental Conditions
Work is considered sedentary. Position requires work indoors in a normal office environment.
Major Responsibilities:
Transcribes medical reports for physicians from dictation. Produces correspondence, reports memos, etc. from dictation drafts, models, etc. Proof reads and corrects material.
Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Accurately registers and updates patient information on computer based systems. Notifies physicians or supervisor of priority items. Schedules meetings for physicians.
Serves as receptionist. Greets visitors and/or patients. Ascertains their needs, and provides information as required. Provides quality customer service.
Receives patient care related visits and phone calls, provides routine information, identifies problem related priorities. Responds to emergency need to interrupt or contact physician and/or clinicians, based on physician's guidelines. Refers matters to appropriate person within department.
Position Qualifications:
Requires a High School diploma, additional specialized medical secretarial/medical office training and 1-2 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$16.6-31.4 hourly Auto-Apply 31d ago
Administrative Assistant, Westborough, MA
Key Program, Inc. 4.0
Administrative assistant job in Westborough, MA
The Human Resources Department of the Key Program, Inc., a non-profit social service agency, is searching for a 40-hour per week AdministrativeAssistant/Office Receptionist in our Westborough main office headquarters. The hours are in-person Monday - Friday from 8:30 AM - 5:00 PM, with a 30-minute lunch period.
The primary duties of the AdministrativeAssistant include:
Answer, screen and transfer phone calls for approximately 17 office staff and assist callers who are seeking information.
Provide front desk reception and assist all visitors and delivery drivers.
Coordinate logistics of meetings/trainings such as attendance, food orders, set-up and cleanup of meeting room space, and greet participants.
Sort and deliver incoming mail, prepare special mailings and drive to the post office, Fed Ex and UPS as needed (mileage reimbursement provided).
Order office supplies as needed.
Scan, file, type, and enter data as assigned.
Assist with HR or Finance Department assignments as needed.
Qualifications:
Must be adept with Microsoft Office 365, possess impeccable reception and customer service skills, have command of the English language, and a high school diploma.
Total compensation includes:
Starting hourly rate of $23.00 - $25.00 per hour; wage adjustment for bi-lingual skills.
Paid time-off benefits include vacation, sick, personal, bereavement, and paid holidays.
Health and dental insurance utilizing the Blue Cross/Blue Shield and Delta Dental network of providers, life insurance, cancer and accident/illness insurance, and a voluntary 403-B retirement account.
Tuition reimbursement, Employee Assistance Program, AAA reimbursement, and more.
Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, gender, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.
$23-25 hourly Auto-Apply 17d ago
Project Administrative Assistant
Doc 3.9
Administrative assistant job in Holyoke, MA
Job Description
Job Title: Project AdministrativeAssistant Reports To: Manager of Field Administration
About Daniel O'Connell's Sons (DOC)
Founded in 1879, Daniel O'Connell's Sons (DOC) is a construction leader with a legacy of innovation, integrity, and impact. With offices across the Northeast and Florida, we deliver building and heavy/civil projects for public and private clients. Our mission is to be a problem-solving ally that transcends risk, fosters a compelling and cohesive work environment, and propels our industry forward.
When you join DOC, you become part of a collaborative team that values better ways of building. We embrace new technologies, delivery methods, and ideas that shape the future of construction.
Position Summary
We are seeking a highly organized, detail-driven, and tech-savvy Project AdministrativeAssistant to support multiple active projects with precision and care. This role provides consistent, high-quality project support while maintaining accurate documentation and dependable follow-through.
Key Responsibilities
Provide administrative and financial support across multiple construction projects.
Process invoices and assist with basic accounts payable (AP) tasks.
Generate commitments and manage contracts and project documents.
Review certified payroll for compliance with applicable prevailing wage/Davis-Bacon Act (DBA) requirements.
Maintain organized digital documentation using cloud-based systems.
Communicate effectively with internal stakeholders, subcontractors, and vendors.
Review hourly change order labor rates for compliance with prevailing wage/DBA or CBA rate sheets.
Collect, verify, and track COIs and required endorsements/limits.
Use Excel and email tools to track, report, and share project data.
Contribute to a culture of urgency, attention to detail, and continuous improvement.
Qualifications
Experience supporting construction or project-based teams preferred.
Strong organizational and communication skills.
Comfortable working with financial systems and processing invoices.
Proficiency in Microsoft 365 and cloud-based document management platforms.
Ability to adapt to new technologies and systems quickly.
Experience with Sage or Vista (or similar financial software) is a plus.
$50,000-$70,000 based on experience
AdministrativeAssistant $50,000-$70,000 USD
$50k-70k yearly 26d ago
Secretarial Position
Connecticut Reap
Administrative assistant job in Vernon, CT
Welcome to Vernon Public Schools: where students learn, achieve, and succeed! 12-month Secretary - Central Office Description: Provide cross-departmental support to Human Resources and Pupil Services, including HR administrativeassistance, Pupil Services meeting coordination, and serving in a reception role for Central Office. The ability to multitask is essential in this position. The ideal candidate has strong technology, organizational, and interpersonal skills.
12 month position-- Full-time @ 35 hours per week
Labor grade 7---Salary $24.21/hour
Full benefit package, including medical, dental, and vision benefits.
Please see the attached job description.
If you would like to be considered for this position for this position, please complete the application as soon as possible so we have the opportunity to learn more about you!
Apply online at **************************** click APPLY NOW. Please ensure that you provide all materials required for the application process.
This posting will remain open until filled.
Vernon Public Schools is seeking talented and passionate educators to join our team. By recruiting a diverse faculty and staff that more closely represent the experiences and backgrounds of our students, we diversify our workforce, reduce opportunity gaps, and improve outcomes for all our students. Our commitment to equity enables us to achieve our mission of ensuring that every student can become an independent learner and a productive contributor to society.
Equal Opportunity Employer
Vernon Public Schools is committed to maintaining a work and learning environment free from discrimination based on race, color, religion, national origin, pregnancy, gender, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, or disability, as defined and required by state and federal laws.
$24.2 hourly 6d ago
Administrative Assistant III
PDS Defense
Administrative assistant job in Winsted, CT
Job ID#: 212943 Job Category: Administrative/Clerical Associate - W2 Duration: 26 wks Shift: 1 **PDS Defense, Inc. is seeking an AdministrativeAssistant III, in Winsted, CT. Job ID#212943** Pay Rate: $35 - $39/hr **Job Description:** Provides standard administrative and staff support services to the Planning and/or sales department in a professional manner, maintaining confidentiality
Compile and prepare PowerPoint presentation content for designated meetings
Attend meetings to set up and run the PowerPoint presentation
Manage schedule/calendar, independently schedule appointments and conference calls, and originate meeting invitations
Coordinate and arrange staff meetings, as well as other departmental and corporate meetings as necessary
Prepare agendas, secure facility/location, take minutes and distribute as necessary
Compose and prepare confidential correspondence, reports, documents, presentations, emails and faxes
Make copies of correspondence or other printed materials as necessary
Update and maintain key spreadsheets, contact lists, and various department reports
Research and gather information from various internal/external sources
Review, sort and route incoming/outgoing mail, faxes
Prepare expense reports and check requests
Organize and maintain department files
Maintain and order supplies within budgetary and departmental guidelines
Perform special projects as requested
**Skills/Knowledge:**
Strong organizational skills with ability to manage multiple projects simultaneously
High level of proficiency in Microsoft Office software (Word, Excel, PowerPoint, Outlook)
Ability to learn other software programs as required
Background in executive secretarial area and/or office management
Strong time management and communication skills
Strong attention to detail
Ability to write reports, business correspondence, and procedure manual
Associate's degree (A. A.) or equivalent from two-year college or technical school
6+ years related experience and/or training
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
Military connected talent encouraged to apply.
**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************** or *****************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
$35-39 hourly 60d+ ago
Data Administrative Dispatcher
HES Facilities Management
Administrative assistant job in Hartford, CT
Hartford , CT, United States of America $50,000.00 - $60,000.00 Apply Now Apply Now HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.
Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.
Job Skills / Requirements
The Data Administration Dispatcher supports HES Facilities Management by greeting clients/visitors, answering phones, and supporting the Director of Facilities.
The Data Administration Dispatcher will use a computerized work order system to distribute daily, monthly and emergency work orders to employees. This person will also organize and analyze data found in the work order system to support management in overseeing performance metrics for the facility.
Essential Functions:
This should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Job Description
The Data Administrative Dispatcher oversees the administrative functions related to the facilities management department.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
The primary responsibility of the AdministrativeAssistant is overseeing the administrative functions of the facilities management department. Essential aspects of this position include:
* Issue / Track Work Orders
* Develop forms and related tools required to support the operations team
* Ability to use Microsoft Office products
* Track training records of staff
* Required to follow all HES Facilities, client, and regulatory agency policies.
* Strong problem-solving skills
* Excellent interpersonal skills and customer satisfaction focus
* CMMS experience a plus but not required
* Demonstrated ability to prioritize tasks to meet deadlines
EDUCATION and/or EXPERIENCE:
High School Diploma
LANGUAGE SKILLS:
Ability to read and comprehend instructions, correspondence, and memos, Ability to write effective correspondence. Ability to effectively present information in one-on-one and group situations to customers, clients, and other employees or the organization.
REASONING ABILITY:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Benefits
* Health Care coverage available
* Paid Vacation
* Paid Holidays
Minimum Qualifications
The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position.
Education: High school diploma required, Associates Degree preferred.
Certifications: N/A
Experience: At least three (3) years' experience in working with a work order system.
#Integrity20251
Education Requirements (All)
High School Diploma or Equivalent
Bachelor's Degree Preferred
Associate's Degree Preferred
Additional Information / Benefits
Optional daily pay
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1
Apply Now
Apply Now
$50k-60k yearly 37d ago
Administrative Assistant
Hampshire College 4.3
Administrative assistant job in Amherst, MA
Job Description
Institution: Hampshire College
Department: Academic Affairs
Job Title: AdministrativeAssistant
Position Type: Full Time
Schedule: 35 Hours a week
Pay Range/ Status: $28.00 - 30.00 / Non-Exempt
Location: Hampshire College Campus in Amherst, MA
Reports to: Associate VP of Academic Affairs
Anticipated Start Date: January 2026
Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to approximately 800 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. The dean of faculty office provides support to all faculty, students and academic affairs staff. As part of the dean of faculty team, you will be instrumental in the department achieving its mission and goals!
DESCRIPTION OF RESPONSIBILITIES:
Reporting to the Associate Vice President (AVP) of Academic Affairs, the AdministrativeAssistant provides comprehensive administrative and clerical support to the Dean of Faculty Office and the academic affairs team. Working with the academic deans, the administrativeassistant is responsible for providing administrative support for the daily activities of the academic units, faculty reappointment and promotion process, faculty/staff hiring and building management. The administrativeassistant liaises with other College administrative offices as well as with other offices in the Five Colleges. Additionally, this position manages the centralized student grant process and maintains the relevant college web pages. This position assists in coordinating daily operations, maintaining records, supporting faculty processes, and facilitating communication across departments. The AdministrativeAssistant works closely with the AVP, the Executive Assistant to the VPAA/DOF Office Manager, and Academic Deans to ensure efficient workflow and the smooth functioning of academic affairs.
The ideal candidate is detail-oriented, highly organized, proactive, and committed to supporting an environment that values diversity, equity, inclusion, and anti-racism.
KEY RESPONSIBILITIES:
REQUIRED SKILLS
Strong computer skills, including proficiency in Word, Excel, Google Workspace, and the ability to learn new systems quickly.
Excellent interpersonal, organizational, written, and verbal communication skills.
Ability to work effectively with diverse populations and contribute to an inclusive environment.
Strong attention to detail and ability to manage multiple tasks in a fast-paced, complex setting.
Ability to prioritize work, take initiative, and exercise sound judgment.
Ability to maintain confidentiality and handle sensitive information appropriately.
Strong problem-solving skills and the ability to remain composed in challenging situations.
Project management and long-term planning.
REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE:
Bachelor's degree required or equivalent job experience.
Minimum three years of job-related experience.
Alternatives to formal education and paid work experience may be considered as equivalent qualifications, including military service, activism, volunteering, and other non-traditional pathways.
PREFERRED QUALIFICATIONS:
Experience working in higher education or an academic administrative environment.
Experience with budgets or data tracking.
Experience maintaining websites.
BENEFITS:
Hampshire College offers a competitive benefits program including medical, dental, vision, life insurance, retirement contributions, and flexible leave plans. For information about Hampshire's culture and community, visit ******************
WHO SHOULD APPLY:
Hampshire College is an equal opportunity employer deeply committed to a community of equity, diversity, and inclusion. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual and gender minority groups, veterans, and others who will contribute to the diversification and enrichment of our campus. We especially welcome applicants whose leadership philosophy is grounded in justice, empathy, and collaboration.
PLEASE SUBMIT:
A 1-2 page cover letter
Resume/CV.
Names and contact information for three professional references.
Review of applications will begin on immediately and will continue until the position is filled.
$28-30 hourly 27d ago
Research Administrative Assistant
The Jackson Laboratory 4.3
Administrative assistant job in Farmington, CT
Working under limited supervision, incumbents in this position use advanced administrative concepts, practices and procedures to support faculty and their research lab staff. Gathers, organizes, stores and supplies information; maintains files; schedules appointments, arranges meetings and special events; produces correspondence and documents. Acts as a liaison between assigned Staff and the Scientific Director's Office, Office of Sponsored Research Administration and other administrative areas of the institution, as well as applicable administrative areas of external organizations often serve as the first point of contact for visitors, collaborators, and job candidates. The Research AdministrativeAssistant (RAA) is distinguished by the degree of autonomy and professionalism expected, as well as the specialized knowledge and skills required to successfully support grant-funded research.
Key Responsibilities & Essential Functions
Provides advanced administrative support to assigned Faculty and their lab groups including, but not limited to calendar maintenance, internal and external meeting arrangements, all aspects of domestic travel arranging and coordination of international travel, faculty and staff expense reports, electronic and paper file maintenance; assists with on-boarding and off-boarding of employees and timekeeping for research staff
Maintains calendars and appointment schedules. produces agendas and facilitates and coordinates special events and meetings that may include internal and external participants. Make travel arrangements for invited guests, prepare meeting agendas, and coordinate in-town transportation. Liaises with the Office of Sponsored Research Administration and Research Program Development to assist with documents for grant submissions including faculty and research staff bio sketches/CV, letters of support, documents for compliance reporting, progress reports, and others as required by the granting agency.
Assists faculty with submission of manuscripts including providing bibliographic reference material, help with graphics and submission to PubMed for NIH required PMCIDs.
Works to develop mastery in and performs specialized duties/coordination functions including, but not limited to, support of Seminar Committee, Interest Groups, and research data entry such as PubMed
Assists labs in ordering supplies; facilitates purchase orders. Provides general computer, fax, printer, scanning, copier, Zoom, and software support to faculty and their staff. Works closely with IT to solve technical issues and order replacement supplies. May provide support and assistance in lab budgets; may monitor expenditure for supplies and other administrative expenses to ensure conformance with budget.
Other duties as assigned.
Knowledge, Skills, and Abilities
High School Diploma and 2 years relevant administrative experience.
A BA is preferred but not required. A familiarity with basic science is preferred but not required.
Must have successful working experience using multiple technical applications including word processing, database management, spreadsheets, presentation software, email and other office technologies. Demonstrated ability to learn new applications as required.
Excellent organizational and time management skills and demonstrated ability to manage details accurately. Must be effective at managing multiple tasks and multiple priorities.
Strong interpersonal skills to work cooperatively with a large team in a high-profile environment requiring discretion, judgment, tact, and diplomacy in interactions with a wide variety of people and personalities.
Ability to communicate effectively in writing and verbally, to clearly exchange information with people representing a wide diversity of disciplines and levels of sophistication.
Ability to take independent initiative and exercise good judgment in decision making under minimal supervision.
Ability to anticipate needs of those to whom support is provided and supply needed services and materials in such a way as to maximize their efficiency and productivity.
Ability to work in a fast-paced environment, handle multiple projects, and meet short deadlines.
Education Required: High School Diploma or GED
Education Preferred: Bachelor's Degree
Experience Required: 2 years
Experience Preferred: 4 years
Pay Range (hourly): $22.04 - $28.65
#CA-NL6
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit *********** .
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
$35k-45k yearly est. Auto-Apply 8d ago
Customer Service Representative/Administrative Assistant
Fastsigns 4.1
Administrative assistant job in Hartford, CT
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
RESPONSIBILITIES
1. Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
2. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year.
3. Demonstrate the ability to carry on a business conversation with customers and decision makers.
4. Consultative sell and make recommendations to prospects and clients using various products and Brand Standards.
5. Identify sales prospects and contact these using a "drill down" and "share of wallet" concept.
6. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
7. Follow up on new leads and referrals resulting from telephone, marketing and email activity.
8. Develop a complete understanding of pricing and proposal models.
9. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
10. Prepare estimates and establish/maintain estimate follow-up procedures.
11. Communicate with customers on order status and changes the production schedule.
12. Execute a variety of marketing functions: In-center database mailings based on targeted POS lists, thank you cards 5-7 days after order is picked up, implement a call-mail-call program, distribute press releases regarding center activities, execute FASTMAIL campaigns, etc.
13. Maintain an attractive retail environment (clean, organized and functional).
14. Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Ensure WIP summary is up to date.
15. Prepare status reports, including activity, closings, follow-up, and adherence to goals for weekly sales meetings. Participate in center staff and sales meetings.
16. Assist in the implementation of company marketing plans as needed.
17. Perform market research, competitive shops and customer surveys.
18. Identify and resolve customer satisfaction issues.
19. Establish and maintain effective team relationships with all support departments.
20. Adhere to all company policies, procedures and business ethics codes.
21. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
22. Participate in and practice the brand mentality of "Everybody Sells". Constantly be looking for sales opportunities for the center.
23. Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed.
24. Understand the sales process enough to consult with customers to determine project needs and solutions.
ADDITIONAL RESPONSIBILITIES
1. Participate in marketing events such as open house(s) and telemarketing programs.
2. Assist in collection of account receivables.
3. Coordinate shipping schedules and delivery of merchandise and services.
Compensation: $16.00 - $18.00 per hour
How much does an administrative assistant earn in East Longmeadow, MA?
The average administrative assistant in East Longmeadow, MA earns between $32,000 and $54,000 annually. This compares to the national average administrative assistant range of $26,000 to $46,000.
Average administrative assistant salary in East Longmeadow, MA
$41,000
What are the biggest employers of Administrative Assistants in East Longmeadow, MA?
The biggest employers of Administrative Assistants in East Longmeadow, MA are: