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Administrative assistant/file clerk skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical administrative assistant/file clerk skills. We ranked the top skills for administrative assistant/file clerks based on the percentage of resumes they appeared on. For example, 20.5% of administrative assistant/file clerk resumes contained data entry as a skill. Continue reading to find out what skills an administrative assistant/file clerk needs to be successful in the workplace.

15 administrative assistant/file clerk skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how administrative assistant/file clerks use data entry:
  • Performed general office duties such as data entry, typing, operating office machines, sorting/preparing mail, and office calls.
  • Handled multifaceted clerical tasks (e.g., data entry, filing) as the assistant to the office manager.

2. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how administrative assistant/file clerks use scheduling appointments:
  • Coordinated, integrated and synchronized schedules, agendas and protocol requirements for scheduling appointments for medical examinations and physician reviews.
  • Managed the electronic calendar and mailbox of the frequently traveling Director; scheduling appointments and coordinating with two international partners.

3. Front Desk

Here's how administrative assistant/file clerks use front desk:
  • Front Desk Receptionist, schedule appointments, check patients in compute when arrive for Doctors and Nurses.
  • Worked front desk, very busy phone and pulling charts for patients who came in for copies.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how administrative assistant/file clerks use payroll:
  • Assisted budget & contract, grant manager, senior office assistant and payroll manager in the annual budget process.
  • Preformed clerical and administrative duties for payroll department, scheduled all appointments and meetings.

5. Office Equipment

Here's how administrative assistant/file clerks use office equipment:
  • Operate office equipment such as but not limited to; computer, fax machines, copies, multi-line phone system.
  • Assisted with accounts payable, Use of all office equipment..

6. Numerical Order

Numerical order is a method of sequentially arranging functions, series of items, or relating to numbers either in ascending or descending order.

Here's how administrative assistant/file clerks use numerical order:
  • Sorted information according to guidelines such as content, purpose, user criteria, or chronological/alphabetical/numerical order.
  • Filed legal documents in alphabetical and numerical order in accordance with company policy.

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7. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how administrative assistant/file clerks use financial statements:
  • Ensured accuracy in compiling documentation, financial statements, and ensured accuracy and confidentiality in handling personal information.
  • Prepared invoices, invoice/purchase order preparation, reports, memos, letters, financial statements, and other documents.

8. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how administrative assistant/file clerks use office machines:
  • Operated various office machines, prepared checks, sorted and delivered mail, prepared informational packages.
  • Operated office machines, such as photocopiers and scanners, facsimile machines, and personal computers.

9. Word Processing

Here's how administrative assistant/file clerks use word processing:
  • Performed word processing, filing, record keeping, photocopying, and faxing.
  • Manage offices procedures; word processing, filing, copying, answer phones and mail distribution.

10. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how administrative assistant/file clerks use telephone calls:
  • Managed the receptionist area to include greeting visitors and responding to high volume telephone calls.
  • Addressed electronic inquiries and forwarded telephone calls and messages.

11. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how administrative assistant/file clerks use clerical support:
  • Provide case management, administrative and clerical support to Civil Operations Director and General Jurisdiction Administrative Judge.
  • Provided clerical support to HR Coordinator, HR Manager, and administrators in Student Services departments.

12. Travel Arrangements

Here's how administrative assistant/file clerks use travel arrangements:
  • Assist with travel arrangements for attorneys; flight booking; rental car; hotel.
  • Typed documents, reports, correspondence and organized travel arrangements for staff.

13. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how administrative assistant/file clerks use hr:
  • Organized and maintained the HR records filing system.
  • Create files for HR and on-boarding personnel.

14. PowerPoint

Here's how administrative assistant/file clerks use powerpoint:
  • Help in created PowerPoint presentations that were successfully used for business development.
  • Designed banners, signs, and small presentations using Microsoft PowerPoint.

15. Administrative Tasks

Here's how administrative assistant/file clerks use administrative tasks:
  • Helped with administrative tasks but not limited to: answering phones, faxing, organizing and helped with miscellaneous projects.
  • Interacted with legal clerks, paralegals, attorneys and clients related to administrative tasks.
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List of administrative assistant/file clerk skills to add to your resume

Administrative assistant/file clerk skills

The most important skills for an administrative assistant/file clerk resume and required skills for an administrative assistant/file clerk to have include:

  • Data Entry
  • Scheduling Appointments
  • Front Desk
  • Payroll
  • Office Equipment
  • Numerical Order
  • Financial Statements
  • Office Machines
  • Word Processing
  • Telephone Calls
  • Clerical Support
  • Travel Arrangements
  • HR
  • PowerPoint
  • Administrative Tasks
  • Subpoenas
  • Hard Copy
  • Patient Charts
  • Multi-Line Phone System
  • Computer System
  • Expense Reports
  • Office Operations
  • EX
  • Direct Calls
  • Law Firm
  • Bank Deposits
  • User Criteria
  • Legal Research
  • Hippa
  • Multi-Line Telephone System
  • Fax Machines
  • Alphabetical Order
  • Conference Calls
  • Off-Site Storage
  • Trial Preparation
  • Administrative Problems
  • QuickBooks
  • Medical Charts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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