Some of the most important hard skills
an administrative assistant can possess include data entry, administering office procedures, powerpoint, and managing phone calls. It's important that administrative assistants have a strong grasp on the technology that they will be using. They should also have a knowledge of powerpoint and a familiarity with office procedures.
When it comes to soft skills
, administrative assistants should, above all else, have excellent communication skills
. Administrative assistants are responsible for a great amount of communication between many different parties, so these skills are crucial.
Below we've compiled a list of the most important skills for an administrative assistant. We ranked the top skills based on the percentage of administrative assistant resumes they appeared on. For example, 14.3% of administrative assistant resumes contained customer service as a skill. Let's find out what skills an administrative assistant actually needs in order to be successful in the workplace.