Top Administrative Assistant Skills

Below we've compiled a list of the most important skills for an Administrative Assistant. We ranked the top skills based on the percentage of Administrative Assistant resumes they appeared on. For example, 8.1% of Administrative Assistant resumes contained Data Entry as a skill. Let's find out what skills an Administrative Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Administrative Assistant resumes in 2020. Read below to see the full list.

1. Data Entry

high Demand
Here's how Data Entry is used in Administrative Assistant jobs:
  • Completed data entry for accounting department efficient project completion coordinate and arrange scheduled military trips, for government personnel.
  • Monitored contractor productivity, reviewed maintenance contracts, applied data entry skills, utilized Microsoft excel and word.
  • Provided administrative services including filing, data entry, preparation of company correspondence, and business documents.
  • Helped in analyzing all company data entry systems and assisted in preparing recommendations for system-wide efficiency improvements.
  • Performed a variety of administrative and office duties, including data entry/retrieval and records management.
  • Completed data entry into ISSI s applicant tracking software ensuring accurate information compilation.
  • Order materials/supplies/property, data entry, filing, telephone communications, information collection.
  • Establish master mailing lists and provide efficient data entry increasing administrative efficiency.
  • Performed data entry and maintained client information in computerized agency management system.
  • Audit field personnel data entry and recommend necessary changes for improved reporting.
  • Handle confidential client information to ensure timely communication and data entry.
  • Prepared correspondence, answered telephones, conducted data entry.
  • Managed various data entry projects ensuring quality and accuracy.
  • Ensured data integrity by clarifying data entry requirements.
  • Perform data entry for provider productivity reports.
  • Transcribed auto insurance statements and data entry.
  • Performed data entry and monitoring.
  • Handled multifaceted clerical tasks, data entry, filing, records management and billing as the assistant to the laboratory manager.
  • Handled student records, scanned documents, answered phones, couriered files and other student paperwork, data entry and filing.
  • Provided a connection between insurance customers and the companies that provide policies, filing, data entry, and record keeping.

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2. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Administrative Assistant jobs:
  • Accounting/Bookkeeping-Tracked, organized and processed twice a month accounting and weekly payroll using QuickBooks, including financial reports for accountant.
  • Reviewed and processed bi-weekly payroll using a computerized payroll system.
  • Processed corporate requisition, purchase orders and bi-weekly payroll.
  • Maintained all information/documentation to complete and process weekly payroll.
  • Prepared weekly payroll using QuickBooks computerized accounting system.
  • Collaborated with major secretary during bi-weekly payroll.
  • Completed weekly payroll accurately and on-time.
  • Calculate and processed biweekly payroll.
  • Calculated attendance for bi-weekly payroll.
  • Prepared and distributed weekly payroll.
  • Generated contractual weekly payroll submission.
  • Process weekly payroll for 50 employees - time cards, tracking vacation, loans, rate increases, employee personal files.
  • Maintained employee attendance and payroll records and provided weekly payroll record for transmittal to Paymaster of approximately $200,000.00 a month.
  • Assisted staff with Benefits and Payroll inquires and prepared weekly payroll for approximately 200 employees entering hours into automated payroll system.
  • Maintained instructor files and prepared biweekly payroll; scheduled class and conference rooms; ordered supplies; made travel arrangements.
  • Performed accounts payable, daily and weekly payroll, bank reconciliations and assisted with quarterly and year-end payroll tax reporting.
  • Complete and submit biweekly payroll for 75 employees and communicate effectively with Payroll at Corporate if there was an issue.
  • Distribute bi-weekly payroll checks (non direct deposit staff), W-2 s, tax exempt and W-9 certificates.
  • Process all monthly and bi-weekly payroll, new hire paperwork, serve as a Human Resources liaison for CMP.
  • Performed daily administrative assistant duties, weekly payroll functions, in-house quarterly tax filings for a small construction company.

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3. Customer Service

high Demand
Here's how Customer Service is used in Administrative Assistant jobs:
  • Served as liaison to customer service department for inventory updates - Other duties as assigned by the Manager of Generic Pharmaceutical Procurement
  • Identified and implemented enhancements to customer service, communications, and mediation processes to improve efficiency and customer satisfaction.
  • Facilitate daily administrative functions, including customer service, data entry, patient scheduling, inventory and record management.
  • Implemented curriculum, maintained programming and accreditation standards in classrooms, and addressed parental concerns with excellent customer service.
  • Executed high level customer service by maintaining contact, communicating case progress, negotiating service agreement inquiries and concerns
  • Participated in weekly departmental meetings in order to maximize the performance and provide an excellent customer service.
  • Prepare correspondence between medical providers and their patients with providing quality customer service to patients.
  • Provided exceptional customer service for personal, business tax and new business license application inquiries.
  • Validated all internal-external customer service invoice packages for processing of Medical and Claim Providers.
  • Modeled exceptional customer service by addressing all student organization banking and accounting inquiries
  • Provided exceptional customer service to potential policy holders and insurance providers.
  • Provided great customer service relations with the military and civilian personnel.
  • Provided bilingual English/Spanish customer service for an independent agent and policyholders.
  • Managed office and perform clerical duties including customer service and assistance.
  • Delivered exemplary customer service in person over multiple phone lines.
  • Maintained key account relationships by providing excellent customer service.
  • Greeted members and guests and provided extraordinary customer services.
  • Provided additional customer service to residents when needed.
  • Oversee front-office operations and provide impeccable customer service.
  • Answered departmental telephones and provided customer service.

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4. Database

high Demand
Here's how Database is used in Administrative Assistant jobs:
  • Administered and maintained military records for 300+ personnel and tracking daily database feedback reports, payroll, and personnel accountability.
  • Managed the Secrecy Agreement database for the Intellectual Property Department and performed administrative duties relating to Non-Disclosure Agreements.
  • Managed a computerized database for large client orders while executing planning responsibilities and controlling company inventory.
  • Administered the student database, greeted visitors, organized confidential paperwork and filing system.
  • Transferred approximately 500-client information from previous company to the current company's client database.
  • Reduced inefficiencies by reorganizing the university's media database and optimizing over 500 contacts.
  • Garnered expertise in database systems to track client/customer information, file confidential records.
  • Maintain community engagement database of contact information and inventory management of giveaway items.
  • Established Department of Media Studies alumni database, and maintained departmental headquarters organization.
  • Processed state certification applications using Plymouth State University's Banner database system.
  • Maintained database to ensure accurate and current information was available when needed.
  • Tracked all shipments using internal database to ensure timely delivery to customers.
  • Maintained digital databases of information, analyzing content and correcting inaccuracies.
  • Provide data entry of financial information into the company software database.
  • Scheduled appointments and managed calendars, prepared correspondence and maintained database.
  • Managed phones and computer databases to successfully insert and organize information.
  • Compiled and processed batches using mathematical processes into a database.
  • Maintained/updated contact and potential client information records in Goldmine database.
  • Analyzed complaint information and identified specific information entered into database.
  • Performed debit, credit and totaled accounts on computer spreadsheets/databases.

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5. Phone Calls

high Demand
Here's how Phone Calls is used in Administrative Assistant jobs:
  • Directed visitors to designated locations throughout the facility; answers/redirects phone calls and assists with administrative office tasks as needed.
  • Performed data-entry computer functions and screened/directed phone calls.
  • Answered phone calls, processed all incoming purchase orders, processed all in- voices, supervised the maintenance of office equipment.
  • Screen and direct phone calls and visitors; handling incoming and/or outgoing mail, supply orders, faxes and e-mail communication.
  • Maintained and updated manager on emails, faxes, and phone calls while meeting the needs of existing and incoming clients.
  • Route phone calls, or take messages from callers that I am unable to assist or to provide an immediate answer.
  • Answered and directed incoming phone calls, and recorded detailed messages; scheduled and confirmed appointments, made follow-up phone calls.
  • Answer phone calls, assist agents, plan our daily schedules, complete daily tasks and publish excel and word documents.
  • Answered and redirected all phone calls, maintaining a helpful and professional attitude in a variety of customer situations.
  • Attend phone calls and other clerical duties, such as filing, faxing, scanning documents, and other.
  • Organized files, made admission cards for patients, answered phone calls, called patients, and scheduled appointments,
  • Required to exercise good judgment in handling phone calls to ensure high priority calls were quickly addressed and routed.
  • Maintained a precise filing system, as well as answer, screen, and transferred inbound phone calls efficiently.
  • Answer phone calls from the public for multiple members of the company, including the Vice President and CEO.
  • Assist patients by taking phone calls, emails and in person communications regarding all matters of medical administrative work.
  • Answered all incoming phone calls, completed general office duties and maintained a clean lobby and work area.
  • Worked in a private practice taking phone calls to explain and book services and explain products in detail.
  • Served as central point of contact, handling phone calls and other requests in Senior Tax Partner absence.
  • Assist Realtor with day-to-day activities such as answering phone calls and setting up appointments with clients for Realtor.
  • Completed clerical tasks: filing, scanning, copying, building financial information binders and answering phone calls.

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6. Financial Statements

high Demand
Here's how Financial Statements is used in Administrative Assistant jobs:
  • Monitored budget preparation; credentialing: auditing or reconciling financial statements and invoices; and managing workload required to complete projects.
  • Researched and compiled complex reports for shareholders, financial statements, weekly/monthly accounting surveys and internal accounting reports.
  • Prepared invoices and financial statements, processed accounts payable and receivable ensuring timeliness and accuracy of information.
  • Analyzed financial statements to identify trends and anomalies in financial data; Effectively resolved accounting issues.
  • Administer various accounting functions including accounts receivable, accounts payable, bank reconciliation and financial statements.
  • Audited company financial statements, troubleshooting/resolving account discrepancies, and assuring accounting accuracy and integrity.
  • Prepared financial statements, invoice, petty cash reports bank reconciliations and account payable/receivable reports.
  • Prepared bank reconciliations and assist in the preparation of budgets, consolidated financial statements.
  • Cleared exceptions to loan documentation by obtaining updated customer information such as financial statements.
  • Provide general and intermediate assistance in preparing quarterly financial statements and monthly management reports.
  • Prepared spread sheet documentation of account and team schedules, responsibility and financial statements.
  • Analyzed financial statements, sales reports and other performance indicators and creates corresponding reports.
  • Collaborated with other members of management to review and finalize monthly financial statements.
  • Process weekly/monthly financial statements and weekly review of company financial status with owner.
  • Gathered business and personal financial statements and other documents required for financial review.
  • Prepared correspondence, edited and finalized financial statements and wrote manuals and instructions.
  • Corresponded department financial statements with purchased expenses and arranged the invoices accordingly.
  • Reconciled financial statements and authorized verification of automatic payments via telephone.
  • Consolidated financial statements; reviewed financial data submitted by business units.
  • Compile financial statements including proof reading and footing to ensure accuracy.

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7. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Administrative Assistant jobs:
  • Coordinated calendars, travel arrangements and schedule meetings as required and prepared any necessary materials for travel/meetings for the Engineering Department.
  • Photocopied and faxed important documents, kept records of important information and documents also scheduled appointments and travel arrangements.
  • Supervised Loan originators, telemarketers, coordinated travel arrangements and ensured the delivery of premium service to clients.
  • Coordinate meetings, travel arrangements, expense reports and other administrative requirements in support of the Modernization effort.
  • Scheduled appointments and coordinated in and out-of-state travel arrangements, prepared itinerary and gathered other materials as needed.
  • Assisted Executive Director with organizing and scheduling their calendar, preparing travel arrangements and processing their billing.
  • Managed calendar and travel arrangements; coordinated meetings and events; prepared correspondence and expense reports.
  • Coordinated travel arrangements for management and staff traveling to international seminars, training and work assignments.
  • Managed and coordinated Vice President's complex calendar and travel arrangements, both domestic and international.
  • Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students.
  • Coordinate travel arrangements, prepare and submit expense reports, Accept and delivery interoffice correspondence.
  • Develop itinerary, and all travel arrangements for invited guest speakers for faculty development events.
  • Scheduled and coordinated meetings, appointments and travel arrangements, exceeding management expectations.
  • Prioritized, managed and maintained calendars, scheduled appointments and coordinated travel arrangements.
  • Coordinated travel arrangements including, making airline and hotel reservations and prepared itineraries.
  • Scheduled meetings arranged catering, kept up-to-date inventory records and made travel arrangements.
  • Organized meetings, travel arrangements, managed budget and purchased office supplies/equipment.
  • Prepare travel arrangements for executive management and corresponding clients for the company.
  • Secured keynote and seminar speakers for conference along with making travel arrangements.
  • Scheduled all travel arrangements working with local travel agencies and online reservations.

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8. Office Supplies

high Demand
Here's how Office Supplies is used in Administrative Assistant jobs:
  • Conducted other various administrative duties including purchasing of office supplies, monitoring daily contractor and visitor activities and clearance logs.
  • Provide administrative/secretarial support for Sales department such as answering telephones, assisting visitors and ordering office supplies.
  • Maintained general appearance and cleanliness of offices keeping all necessary office supplies and forms readily available
  • Maintained and organized all office supplies, including ordering new inventory when necessary.
  • Maintained inventory of office supplies and processing supply request orders as necessary.
  • Maintain inventory of office supplies, ensuring easy availability of necessary resources.
  • Maintained office supplies/equipment; completed purchase orders to replenish supply stock.
  • Maintained departmental budget and inventory of office supplies and equipment.
  • Order office supplies and maintained accurate inventory tracking information.
  • Facilitated equipment maintenance contracts and ordering of office supplies.
  • Inventory Supply Manager, ordered/distributed office supplies.
  • Managed office supplies and responsibilities.
  • Maintained inventory on office supplies/ordering.
  • Maintain office supplies by checking stock to determine inventory levels; anticipating needed supplies; and expediting orders, as needed.
  • Support a team through monitoring and ordering office supplies, collating and assembling documents, attend meetings and take and distribute minutes
  • Request and order hardware, software, and office supplies for department, Assign and organize employees with appropriate parking passes.
  • Respond to requests via phone or email as well as ordering office supplies from Store House & distributing them upon delivery.
  • General office management, supply and maintenance management, as well as keeping up the individual department and general office supplies.
  • Gathered office materials, hiring packets, restaurant supplies and office supplies requested daily at a dozen Burger King locations.
  • Manage credit cards for 8 faculty members, order the office supplies and medical supplies for our clinic and faculty.

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9. Purchase Orders

high Demand
Here's how Purchase Orders is used in Administrative Assistant jobs:
  • Executed purchase orders and delivery orders in accordance with the incumbent s warranted procurement authority.
  • Maintained and controlled company's inventory level to ensured purchase orders are made accordingly.
  • Reviewed incoming mill material certification to ensure compliance to purchase orders and specifications.
  • Trained in procurement policies and procedures to include approving purchase orders and requisitions.
  • Developed an efficient electronic method for submitting local purchase orders to AP
  • Delivered purchase orders to corresponding customer care account specialist.
  • Executed purchase orders for preparation and delivery stages.
  • Prepared purchase orders by verifying specifications and prices.
  • Coordinated received goods with assigned purchase orders.
  • Process purchase orders to various manufacturers.
  • Create purchase orders/expedite requests accordingly.
  • Generated and managed purchase orders.
  • Create yearly purchase orders for various departments throughout the hospitals and clinics*Approve and submit invoices for payment once checked for accuracy.
  • Manage processing of purchase orders and coordinate payment of invoices for the John Deere Foundation and the John Deere Historic site.
  • Maintain computerized reporting and analysis system, process payment vouchers; create purchase orders/requisitions using COFRS, process personnel actions.
  • Worked for Vice President; typed purchase orders for different types of glass products; answered telephones; secretarial duties.
  • Copy and Fax GMAC orders, Bill of Ladings, Purchase Orders and Invoices to customers and Sales Field Representatives.
  • Managed daily, weekly, monthly/month-end journals, YTD reports, invoices, purchase orders requisitions, and maintained contracts.
  • Managed the processing of Purchase Orders (PO) from BOM through quote, order, and receipt of purchase.
  • Assisted Project Coordinators in data entry of sales and purchase orders and invoices into Project Talk software data base.

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10. Expense Reports

high Demand
Here's how Expense Reports is used in Administrative Assistant jobs:
  • Collaborated with Motorola-Sprint Account team and independently providing assistance to engineers including entering expense reports, estimating costs and arranging travel.
  • Supported executives and managers by calendaring appointments, assisting with meeting preparation and scheduling, and processed expense reports.
  • Reconcile expense reports for executive management on a monthly basis for corporate and personal credit accounts.
  • Generated and analyzed weekly expense reports, and reported to management findings to ensure successful operations.
  • Managed travel and expense reports for management Responsible for communicating and managing outside vendors.
  • Compiled and accurately submitted Time & Expense reports which significantly reduced rejected reports.
  • Processed and reconciled sales/trader and analysts expense reports using Concur processing system.
  • Scheduled and coordinated meetings and prepared expense reports for executives.
  • Prepared expense reports and accurately reconciled corporate credit card bills.
  • Created expense reports for extended travel for executives and management.
  • Processed monthly expense reports, make travel arrangements, managed calendars
  • Reviewed expense reports for accuracy before getting signature.
  • Manage monthly expense reports to review inventory accountability.
  • Coordinated international travel arrangements and prepared expense reports.
  • Coordinated travel and entertainment and processed expense reports.
  • Generated monthly departmental expense reports with supporting documentation.
  • Provided detailed monthly expense reports to control profitability.
  • Processed monthly expense reports and corporate consultant invoicing.
  • Processed monthly expense reports reflecting supporting documents.
  • Managed both domestic and international expense reports.

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11. Front Desk

high Demand
Here's how Front Desk is used in Administrative Assistant jobs:
  • Assisted and directed patients, personally assisted Voluntary Services Coordinator, managed front desk LEADERSHIP
  • Managed front desk, maintaining heavy in-person/phone interaction with corporate/individual clients for 10-person office.
  • Performed general administrative duties as a front desk receptionist including data entry.
  • Provided administrative support in multiple roles including front desk receptionist.
  • Managed reception/front desk security and maintained general office appearance.
  • Supervised and instructed summer interns regarding Front Desk procedures.
  • Managed front desk operations and assisted with daily administrative tasks
  • Performed Front Desk work/clerical work/child care
  • Front desk reception duties were greeting customers, counting and documenting supply inventory, and maintaining appearance of front reception area.
  • Assisted the front desk (answering phones, checking patients in and out, and some scheduling), as needed.
  • Organize and prioritize front desk task and monitoring calendars, personal appointments, meeting and greeting events and general data entry.
  • Assisted the front desk; checking clients in, collect fees, schedule appointments, explain the different programs we offered.
  • Operated front desk, greeted visitors/vendors, checked in patients, scheduled appointments, verified insurance information, coordinated lab work.
  • Front desk hub coordinator, orientation of Guests, events, small group and large group catering and office tours.
  • Worked as the front desk receptionist at this busy Public Affairs Company in downtown Washington D.C. assisting with public relations.
  • Managed the front desk, including greeting visitors and responding to requests for information over the phone and in person.
  • Multifaceted front desk position at a Mental Health Day Treatment office operating within an alternative elementary and middle school.
  • Managed and maintained all student records and housing contracts in addition to supervising the front desk and mail staff.
  • Jack of All Trades by assisting with light Accounting duties, Customer Service/Sales, Warehouse/Receiving and front desk operations.
  • Maintained the front desk reception area and responded to requests for information over the phone and in person.

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12. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Administrative Assistant jobs:
  • Interfaced extensively with department managers and inter-regional executive staff on a nationwide level, scheduling appointments and fielding inquiries.
  • Performed administrative responsibilities such as typing and editing correspondence, filing documents, scheduling appointments, and answering telephone.
  • Supported the Executive Director throughout daily operations and various administrative tasks including scheduling appointments with clients and answering requests.
  • Provided secretarial support by performing word processing functions, coordinating meetings, scheduling appointments, and making travel arrangements.
  • Provide administrative/secretarial support for the department such as answering telephones, assisting visitors, data entry and scheduling appointments.
  • Ushered patients through timely office experience: registering/updating information, collecting payments, and scheduling appointments with specialists.
  • Managed the administrative operations consisting of the front desk management, scheduling appointments, and overseeing logistic requirements.
  • Perform administrative duties to support departmental management including managing calendars, scheduling appointments and coordinating travel arrangements.
  • Maintained funeral director's calendar to ensure productivity and time management by scheduling appointments and meetings.
  • Provide assistance in scheduling appointments, making travel arrangements, gathering information and composing correspondence.
  • Provided customer service to clients by giving them necessary information about the practice and scheduling appointments
  • General administrative duties, including answering phones, operating standard office equipment and scheduling appointments.
  • Demonstrated responsibility by receiving phone calls regarding court dates and scheduling appointments with counselors.
  • Fielded customer calls for service technicians to correctly identify problems prior to scheduling appointments.
  • Initiated sales process by scheduling appointments; answered initial questions; understood account requirements.
  • Drafted correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
  • Maintained a calendar for the Business Development Representative including scheduling appointments and meetings.
  • General office duties including scheduling appointments, travel arrangement and open house advertising.
  • Managed high volume of phone requests including scheduling appointments and medical procedures.
  • Assisted new and established clients by scheduling appointments and providing requested information.

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13. Powerpoint

high Demand
Here's how Powerpoint is used in Administrative Assistant jobs:
  • Created presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
  • Developed innovative PowerPoint presentation used by the business owners to demonstrate quality and dedication to future clients' remodeling needs.
  • Developed meeting agendas, PowerPoint presentations and written collateral for company meetings/projects; executed follow up action items.
  • Supported the office preparation of computer presentations by accurately and efficiently creating and/or updating materials using PowerPoint.
  • Produced lengthy reports and correspondence using Microsoft Word, processed Excel spreadsheets and created PowerPoint presentations.
  • Developed innovative PowerPoint presentation used by the Office to market executive support programs for potential Projects.
  • Created spreadsheets & presentations for executives including designing calendars, PowerPoint presentation, & decorations.
  • Provided executive-level administrative support to directors by preparing PowerPoint slides to be presented to clients.
  • Created and edited PowerPoint presentations to ensure professional appearance and demonstrated creativity in presentation style.
  • Recruited Volunteers for disasters, developed PowerPoints for presentations and assistant in many Clerical duties.
  • Generate utilization management reports and presentations for all departments using Excel, Access and PowerPoint.
  • Create customer specific PowerPoint presentations for client and site visits promoting company capabilities and performance.
  • Prepared and recorded meeting minute materials and assists with the development of PowerPoint presentations.
  • Prepared PowerPoint presentations, created Excel spreadsheet reports, gathered and distributed confidential reports.
  • Designed company brochures, handouts, and many other company documents using Word/Excel/PowerPoint.
  • Helped develop innovative PowerPoint presentations to showcase products and ideas to Senior Management.
  • Developed Microsoft PowerPoint presentations to accompany staff in training facilities for all locations.
  • Created/revised Word documents, Excel spreadsheets, PowerPoint presentations and organization charts.
  • Provided assistance to program management in preparing PowerPoint presentations for customer meetings.
  • Typed all correspondence using Microsoft word and presentations using Microsoft PowerPoint.

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14. Quickbooks

high Demand
Here's how Quickbooks is used in Administrative Assistant jobs:
  • Managed company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Compiled and itemized proposals utilizing QuickBooks software to create streamlined documentation for potential client accounts.
  • Utilized QuickBooks software to organize, analyze and present financial data for management decisions.
  • Implemented record keeping on QuickBooks resulting in increased efficiency and improved accounting practices.
  • Provide administrative/accounting support, including entering & paying bills via QuickBooks.
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Managed conversion of accounting and purchasing records to QuickBooks database.
  • Self-trained in QuickBooks and accounting procedures to update antiquated bookkeeping.
  • Utilize RevFlow and QuickBooks to effectively manage accounts receivable.
  • Processed customer billing and payments utilizing Intuit QuickBooks online.
  • Monitor accounts payable/receivable and profit/loss comparisons using QuickBooks.
  • Entered Accounts Payable/Accounts Receivable information into QuickBooks.
  • Processed customer builder orders using QuickBooks.
  • Updated financial information daily into QuickBooks.
  • Utilized computer applications including QuickBooks.
  • Managed accounts payable/receivable via QuickBooks.
  • Utilized QuickBooks for payroll and invoicing
  • Automated company records on QuickBooks.
  • Create Excel spreadsheets for monthly calculations of sales, accounts payable, as well as weekly deposits and balancing on QuickBooks.
  • Assisted staff with collating, setting up bank deposits, making entries into QuickBooks, setting up client appointments, etc.

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15. Word Processing

average Demand
Here's how Word Processing is used in Administrative Assistant jobs:
  • Prepared and organized confidential correspondence, presentations and reports utilizing advanced word processing, graphics and presentation software knowledge.
  • Provided administrative support including word processing, daily activity and other reports required for day-to-day operation.
  • Composed routine correspondence, reports and documents using personal computers or word processing systems.
  • Develop and modify procedures and formats materials for new or revised word processing applications.
  • Provided administrative support to 3 executives which involved word processing and projects support.
  • Coordinated with legal administrative support personnel and/or word processing for overflow work support.
  • Utilize computer and appropriate word processing software to perform complex secretarial/administrative duties.
  • Created and produced reports and correspondence utilizing word processing business software.
  • Provided word processing and other office technology support to department personnel.
  • Selected to manage the word processing center and productivity/resource center.
  • Completed word processing assignments and utilized Outlook for organizational purposes.
  • Provided various reports utilizing spreadsheet and word processing software.
  • Operated a computer terminal and performed word processing/data entry.
  • Provided training in data/word processing to several departments.
  • Provided word processing and other document preparation support.
  • Utilized standard word processing and spreadsheet applications.
  • Performed word processing and administrative tasks.
  • Prepared documents using word processing software.
  • Designed and implemented spreadsheets, word processing, and other documents to be used in the daily operations of the company.
  • Provided administrative support to office staffs by performing word processing of records and worked with various departments in executing assigned tasks.

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16. Scheduling Meetings

average Demand
Here's how Scheduling Meetings is used in Administrative Assistant jobs:
  • Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel and effectively managing all essential tasks.
  • Planned and coordinated administrative functions that included routing correspondence, scheduling meetings/appointments, performing data entry, and booking travel arrangements.
  • Provided director support including scheduling meetings, developing agendas, summarizing research, and organizing marketing for research projects and experiments.
  • Supported the Director in a confidential and highly responsive day-to-day relationship, scheduling meetings and arranged foreign and domestic travel.
  • Utilize my organizational skills for preparation of agendas, distributing mail, coordinating and scheduling meetings, and greeting visitors/customers.
  • Provide operational support to staff and department managers including scheduling meetings, preparing reports, sending correspondence and structure contracts.
  • Performed clerical functions such as correspondence, receiving visitors, arranging conference calls and scheduling meetings, information management.
  • Managed calendars for the attorneys, coordinating and scheduling meetings, coordinating travel arrangements for US and international business.
  • Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and executive calendar.
  • Defined office processes for effective business management including: maintaining sensitive information, scheduling meetings and maintaining supply inventory.
  • Provided administrative/secretarial support for the department such as answering telephones, coordinating/scheduling meetings and/or seminars and ordering supplies.
  • Ensured physician productivity by maintaining calendars, scheduling patient appointments and physician consultation, and scheduling meetings.
  • Provide administrative support to Dean of Communications Department in managing calendar, generating reports and scheduling meetings.
  • Communicate effectively with multiple departments scheduling meetings and providing customer instruction at front counter and telephone.
  • Coordinated supervisors and department calendar, including scheduling meetings and appointments for prospective and current candidates.
  • Handled administrative details such as maintaining calendars, scheduling meetings, coordinating conferences for attorneys.
  • Completed typical administrative tasks including formatting documents, scheduling meetings, and answering phone calls.
  • Handled other administrative responsibilities such as, travel arrangements, calendar management and scheduling meetings.
  • Performed general administrative duties, including scheduling meetings, recording meeting minutes and arranging travel.
  • Assisted Warehouse Managers in daily activities including scheduling travel, compiling reports and scheduling meetings.

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17. Telephone Calls

average Demand
Here's how Telephone Calls is used in Administrative Assistant jobs:
  • Performed standard administrative duties such as answering telephone calls, filing documents, creating correspondences and managing collections.
  • Received telephone calls, directing callers to appropriate staff or personally providing the information desired.
  • Responded to routine correspondence researching background material and responding to visitors and telephone calls.
  • Provide exceptional customer service by answering all incoming telephone calls promptly and courteously.
  • Handled incoming telephone calls, reviewed and responded appropriately to incoming/outgoing mail.
  • Screened telephone calls and attend conferences to provide administrative support.
  • Managed telephone calls while Affirmative Action officer ministered other obligations.
  • Answer telephone calls providing accurate appointments and required information.
  • Screened telephone calls and visitors and referred them appropriately.
  • Screened and appropriately directed all incoming telephone calls.
  • Screened/directed telephone calls and handled various clerical functions.
  • Received incoming telephone calls and received messages.
  • Navigated telephone calls to other extensions.
  • Answered and monitored incoming telephone calls.
  • Received and prioritized telephone calls.
  • Maintain a calendar and coordinate meetings, appointments for Chief procurement officer and answer, screen and transfer inbound telephone calls.
  • Serve as first point of contact, routing telephone calls, greeting visitors, and responding to customer and vendor inquiries.
  • Answered telephone calls in a professional and timely manner and take accurate messages with a high degree of professionalism and courtesy.
  • Route telephone calls, direct visitors, utilize word processor, create spreadsheets and presentations, file, and fax documents.
  • Reviewed and answered correspondence, telephone calls, and received and serviced citizens face to face that came into the office.

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18. Staff Members

average Demand
Here's how Staff Members is used in Administrative Assistant jobs:
  • Provided administrative support to staff members, including graduate and undergraduate student clinicians, licensed Speech Language Pathologists, and Audiologists.
  • Trained and monitored management staff members on departmental systems and databases to establish efficient and productive work environment.
  • Trained numerous staff members regarding accounts and record keeping; with significant improvements in their productivity.
  • Supervised staff members including assisting on the development of policy and procedures manual for human resources department
  • Provided administrative support to staff members including calendar preparation and word processing.
  • Provided administrative support to several pastors and other staff members when necessary.
  • Provided administrative support to Director, Assistant Director and management staff members.
  • Provide administrative assistance to staff members and executive clients.
  • Coordinated domestic travel arrangements for all staff members.
  • Delegate responsibilities as needed among staff members.
  • Communicated effectively with guests and staff members.
  • General administrative support to executive staff members.
  • Supervised 4-6 administrative staff members.
  • Assisted several staff members concurrently.
  • Provide administrative support to executive staff members, assisting clients and employees throughout the organization, maintain calendars, coordinating travel.
  • Handled inquires and processed requests from agents and agency staff members, as well as corporate and regional management and staff.
  • Brief description of duties: Perform the primary duties as the Administrative Assistant to Senior Pastor while supporting all staff members.
  • Spearheaded the Spanish Development Program for Senior Staff members, improving attendance by 35% and improved Spanish by 45%.
  • Perform other department-specific duties such as filing documents, filling in for other staff members, and other assignments as appropriate.
  • Planned and coordinator required materials for New Teacher Academy as well as all aspects of a luncheon for 160 staff members.

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19. Special Events

average Demand
Here's how Special Events is used in Administrative Assistant jobs:
  • Coordinated with external customers to facilitate completion of special events such as organizational days, conventions, monthly history celebrations.
  • Orchestrated hotel special events and reservations; managed customer relations and provided exemplary service to all customers.
  • Interacted with senior management, maintained calendars, scheduled travel arrangements, and organized special events.
  • Coordinated schedule of building use for congregational events, special events and community activities.
  • Write newsletter marketing and presentation materials for special events pertaining to my department.
  • Coordinated special events; conducted internet research and data management.
  • Envisioned and provided leadership to company-sponsored projects and special events.
  • Provided support for company executives including correspondence and special events.
  • Coordinated special events and arranged business meetings with potential investors.
  • Created and maintained communication board highlighting special events and visitors.
  • Coordinated special events for investors, donors and collaborators.
  • Assist the development department periodically with special events.
  • Coordinate of special events and internal/external public relations.
  • Provided Administrative Assistance to the Special Events Management Team
  • Conducted and coordinated special events and fundraisers.
  • Arranged special events requiring solid understanding of event
  • Scheduled and coordinated meetings/special events as requested.
  • Coordinated registration for workshops and special events.
  • Provided administrative oversight for all special events.
  • Provided assistance preparing meetings and special events.

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20. Meeting Minutes

average Demand
Here's how Meeting Minutes is used in Administrative Assistant jobs:
  • Prepared Business Development Staff Meeting charts utilizing Workbench for inputs, took meeting minutes and distributed to Business Development organization.
  • Planned and facilitated broad rang of administrative function including business correspondence and outlining agendas and recording of meeting minutes.
  • Produced meeting minutes, maintained construction document library, created reports tracking project completion against expenditure for customers.
  • Completed all communications and development of internal correspondence and documented meeting minutes for public records, etc.
  • Drafted confidential correspondence, edited documents, took meeting minutes and performed other administrative duties.
  • Recorded/transcribed executive management meeting minutes and conducted library/on-line searches for requested articles and manuscripts.
  • Recorded meeting minutes, prepared staffing schedules, memorandums, internal and external communications.
  • Prepared board meeting materials, including editing and proofreading agendas and maintained meeting minutes.
  • Prepared meeting agenda, meeting minutes, and carefully monitored action items with accuracy.
  • Encoded and distributed highly confidential documents, correspondence and relevant reports including site-meeting minutes.
  • Assisted the Fiscal Manager in summarizing meeting minutes and properly categorizing budget information.
  • Prepare for meetings and transcribe/ record performance quality improvement committee meeting minutes.
  • Increased meeting efficiency by developing meeting agendas and distribution of meeting minutes.
  • Documented meeting minutes for weekly Therapist Meetings and Documentation Committee Meetings.
  • Coordinated meetings, prepared and distributed meeting minutes and pertinent materials.
  • Prepared expense reports, recorded/distributed meeting minutes, prepared general correspondence.
  • Prepare Departmental Correspondence, Record and Transcribe Departmental Meeting Minutes.
  • Aided in taking and transcribing departmental meeting minutes and distribution.
  • Provided executive support including preparing confidential documents and meeting minutes.
  • Prepared internal department communication, including department staff meeting minutes.

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21. Special Projects

average Demand
Here's how Special Projects is used in Administrative Assistant jobs:
  • Coordinate special projects including: planning and coordinating presentations, disseminating information, coordinating communications, creating brochures and other materials.
  • Provided document management support including organizational charts, financial spreadsheets, correspondence and other varied special projects.
  • Coordinated special projects and related activities; assisted professional and technical staff with major projects.
  • Managed corporate calendar, prepared meeting documentation, and collaborated on and managed special projects.
  • Performed special projects related to market timing, including the identification of possible violators.
  • Provided administrative support to team in property Management Company, assigned to special projects.
  • Coordinate and take lead responsibility on special projects requiring project management and meeting skills.
  • Conducted/supervised special projects, such as organizing community drives or coordinating facility maintenance.
  • Collaborated with other administrative team members on special projects and events.
  • Support architectural staff by gathering background information reports and special projects.
  • Worked directly with high-level executives on various special projects.
  • Assist General Manager and Transportation Manager with special projects.
  • Participated as team member on division-wide special projects.
  • Completed special projects as directed by management.
  • Handled special projects as determined by management.
  • Facilitated special projects for company.
  • Reported directly to the Director of Operations and completed the tasks and special projects on his behalf and at his direction.
  • Assisted with special projects; program advertisements, software installations, instruction of software application, assisted with departmental social functions.
  • Assisted with special projects and assumed responsibility for the development, administration, and promotion of specific projects, as required.
  • Assist executives and staff with various administrative tasks, including organizing meetings, ordering supplies, research, and special projects.

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22. Appropriate Person

average Demand
Here's how Appropriate Person is used in Administrative Assistant jobs:
  • Provided secretarial and administrative support by performing such duties as answering, screening and directing telephone calls to appropriate personnel.
  • Provided back-up assistance to receptionist by answering telephone calls and routing them to appropriate personnel.
  • Resolved complaints by effectively referring issues to the appropriate personnel for disposition.
  • Managed incoming mail, faxes and e-mail correspondence distributing to appropriate personnel.
  • Directed callers to appropriate personnel and provided clerical support as needed.
  • Identified internal customer/supplier issues requiring resolution and directed to appropriate personnel.
  • Scheduled and coordinated monthly company and safety meetings with appropriate personnel.
  • Organized and disbursement of land development field documents to appropriate personnel.
  • Generated contracts - entered into database and routed to appropriate personnel.
  • Assist customers by providing information and/or directing calls to appropriate personnel.
  • Answered telephones and provided assistance or routed to appropriate personnel.
  • Provided patient information or directed to appropriate person or resource.
  • Answered incoming telephone calls by directing callers to appropriate personnel.
  • Distributed contracts, amendments and modifications to the appropriate personnel.
  • Review audit reports for accuracy and disseminate to appropriate personnel.
  • Review background applications before forwarding to appropriate person.
  • Retrieved requested files and delivered to appropriate personnel.
  • Recorded and distributed screening results to appropriate personnel.
  • Greeted visitors/tenants directed them to appropriate personnel.
  • Typed and distributed minutes to appropriate personnel.

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23. Sort

average Demand
Here's how Sort is used in Administrative Assistant jobs:
  • Composed routine correspondence sorted and reviewed incoming correspondence and determined the action required and its priorities.
  • Answered/transferred calls and sorted/distributed incoming communication data including faxes, letters and emails.
  • Prepared data entry by compiling and sorting information of customer accounts.
  • Sorted and classified content alphabetically and chronologically to be filed.
  • Managed, sorted and distributed incoming and outgoing correspondence.
  • Sorted mail and photocopied documents for service coordinators.
  • Provided customer service to resort timeshare owners.
  • Assisted in the day-to-day operations of premier ski-in/ski-out resort property to ensure maximum comfort and convenience to owners and guests.
  • Prepared quotes, invoice billing, order entry, prepared correspondence, answered phones, sorted mail and general office duties
  • Right out of school -2001full time LSM Clerk US Postal Service, Cleveland Ohio; sorting mail, operating machines.
  • Proofread and typed both internal and external correspondence, sorted mail, and processed payroll and paperwork for new hires.
  • Assist immediate supervisor with typing correspondence, sending out emails and faxes, making copies and sorting the mail.
  • Ordered supplies; sorted mail; managed file system; typed, edited, copied and bound project specifications.
  • Picked up, opened, date stamped, sorted incoming mail and posted outgoing mail, organizing courier services.
  • Supported the department by reviewing and organizing the filing system, receiving and sorting mail, and preparing documents.
  • Answered telephones and distributed and sorted mail, ordered office supplies and maintained and created the office filing system.
  • Answered telephone, typed and mailed letters, sorted in-coming mail, retrieved and sent faxes and e-mail.
  • Assisted and supported with sorting mail, filing, answering phones, greeting customers, and scheduling meeting.
  • General office duties including: operating switchboard, sort faxes and mail, and admit visitors into plant.
  • Answered phones, sorted mail, contacted professors, and performed other administrative tasks for Department of Computer Science

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24. Internet

average Demand
Here's how Internet is used in Administrative Assistant jobs:
  • Provided necessary tools for Quick Response strategies from clients' suppliers to customers through state-of-the-art communication software and Internet applications.
  • Conducted preparatory internet research, and adhered to and followed up on audio/visual logistics in advance of major speaking engagements.
  • Researched, documented and communicated project data utilizing extensive software skills, internet research abilities and strong communication skills.
  • Assisted visually-impaired counselor with typing, filing, faxing copying, internet research and summarizing medical documents.
  • Complete high internet research on competitive markets, analyze information and develop reports and complete documents.
  • Developed extensive software skills for appointments and Internet research -Coordinated Job Fairs and office associate scheduling.
  • Assisted the Employment Coordinator in conducting internet research regarding student career placement opportunities.
  • Researched alumni contact information in multiple databases and internet search engines.
  • Market and managed internet site for jewelry and accessory business.
  • Handled travel arrangements for senior-level executives via phone and internet.
  • Support co-owners in all operations of internet based business.
  • Filed numerous documents, performed internet research light bookkeeping.
  • Researched internet information to distribute to disaster services employees.
  • Utilized internet research abilities and strong communication skills.
  • Researched internet for various opportunities to improve program.
  • Perform extensive internet research of consignment items.
  • Managed computer network and internet usage.
  • Performed extensive internet research for Executrix.
  • Conducted internet searches of educational institutions.
  • Collated statistics for internet banking department.

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25. HR

average Demand
Here's how HR is used in Administrative Assistant jobs:
  • Developed a strong understanding of different insurance policies and legal issues through completion of correct versus incorrectly processed data.
  • Developed highly effective monitoring procedures for billing services, which streamlined process and facilitated payment through an electronic system.
  • Provided comprehensive administrative support for a company handling installation and service of alarm equipment throughout the Northeastern Region.
  • Supported the congregation and Pastor through personal document management, calendar organization and collateral preparation for meetings.
  • Provided assistance and interpretation of document management guidelines through presentation and written communication for 600+ employees.
  • Documented and recorded adoption application information through communication with families and professionals outside of the agency
  • Enhanced business correspondence with Psychologist's and professional staff through implementation of policies and procedures.
  • Developed new filing and organizational practices and increased revenues through organizing colleges and job fairs.
  • Improved HR files efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Assisted General Manager in ensuring quality and customer satisfaction at three Goodyear locations.
  • Coordinate meetings and phone conferences internally and externally through written and verbal communication.
  • Support residential services through assisting with student lock-outs and distributing of replacement keys.
  • Developed new customer relations and participation through telephone contact and personal on-site contact.
  • Compile data to implement modifications to improve administrative effectiveness throughout the Probate Court.
  • Career exploration through Virginia Wizard and identify student interest and goals.
  • Support the efficiency of department operations through verbal and written communications.
  • Performed walk-through safety inspections and administered corrective action for safety violations.
  • Project a professional company image through in-person and phone interaction.
  • Increased efficiency through organizing records and case management system.

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26. Administrative Problems

average Demand
Here's how Administrative Problems is used in Administrative Assistant jobs:
  • Provide administrative support for all organizations including assisting visitors, and resolving and referring a range of administrative problems and inquiries.
  • Support a department of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others.
  • Provide administrative/secretarial support for the department such as answering telephones, assisting doctors, and resolving a range of administrative problems.
  • Prepared reports including conclusions and recommendations for solutions of administrative problems and warehouse safety reports, creating new standards and efficiency.
  • Provide administrative/secretarial support for all departments to include answering telephones, assisting visitors, and resolving wide array of administrative problems/inquiries.
  • Prepared reports making recommendations for solution of operational and administrative problems before the warrants were served by the Process Server.
  • Provide administrative/secretarial support for various departments/divisions such as answering telephones, and resolving a range of administrative problems and inquiries.
  • Demonstrated ability to prioritize tasks, resolve administrative problems independently while maintaining a professional composure in an extremely active department.
  • Provided administrative/secretarial support, answering telephones, emails, assisting members, literature sales and resolving administrative problems and inquiries.
  • Provide administrative support for the department such as answering telephones, operating units in the resolution of day-to-day administrative problems.
  • Provide administrative support including answering telephones, assisting visitors and resolving and/or referring a range of administrative problems and inquires.
  • Provided administrative support for the Internal Medicine department; assisting visitors and resolving a range of administrative problems and inquiries.
  • Solved unique, administrative problems quickly for staff members by developing an intimate knowledge of organizational structure and employee relationships.
  • Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving administrative problems and inquiries.
  • Provided administrative /secretarial supports such as answering the phones, assisting the visitors and resolving administrative problems and inquires.
  • Provided secretarial support with responsibilities such as telephone reception, responding to client inquiries, and troubleshooting administrative problems.
  • Provide administrative support such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
  • Assisted Department Managers where necessary and resolved administrative problems, project planning/development and execution of stated goals and objectives.
  • Perform data entry and scan documents and manage calendar for Managing Director assist in resolving any administrative problems.
  • Provide office support by answering telephones, assisting visitors and resolving and/or referring a range of administrative problems/inquires.

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27. Reception Area

average Demand
Here's how Reception Area is used in Administrative Assistant jobs:
  • Managed reception area, greeted visitors, responded to telephone and in-person requests for information on Veteran Affairs educational benefits.
  • Manage reception area, including greeting visitors and responding to telephone and in-person requests for information.
  • Provided administrative support including assisting customer via telephone and manning reception area as need.
  • Maintained reception area and ensured resource information was current and easily accessible.
  • Greeted Visitors at reception area and signed them in -Disseminated information throughout campus
  • Managed the reception area to insure effective telephone communication and mail distribution.
  • Managed the reception area, greeted visitors and responded to telephone/in-person requests.
  • Cleaned reception area, office common areas and organized printed collateral.
  • Deliver consistent customer service excellence by managing the front desk/reception area.
  • Maintained an organized reception area, including lounge and associated areas.
  • Maintained an organized reception area and greeting clients upon arrival.
  • Managed reception area and provided reception coverage when needed.
  • Provided exceptional service to guest and managed reception area.
  • Manage daily operations of the Neurology reception area.
  • Maintained reception area during exhibits and answered phone.
  • Coordinated reception area duties and relieved administrative receptionist.
  • Provided reception area assistance and notary services.
  • Maintain and organization of reception area.
  • Pay Grade: NF-03 Hours per week: 40 Oversees the administrative management of the reception area of a CYS Program.
  • Oversee reception area, including visitors and responding to telephone and in person requests to speak to people in various departments.

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28. Bank Deposits

average Demand
Here's how Bank Deposits is used in Administrative Assistant jobs:
  • Entered all bank deposits into General Ledger on a daily basis which allowed visibility to daily banking activity.
  • Prepared bank deposits and monitored customer account details for non-payment, delayed payment or other irregularities.
  • Collected rents, secured bank deposits, processed apartment security deposits and managed accurate application files.
  • Bank deposits, register reconciliation, scheduling, customer representative, event planning
  • Managed bank deposits and expense reports, including filing related documentation.
  • Balance daily bank deposits/direct customer service and correspondence with members.
  • Created and delivered bank deposits for daily cash reconciliation.
  • Reconciled corporate and payroll accounts- performed daily bank deposits.
  • Processed memorial/honor/general contributions and made weekly bank deposits.
  • Reconcile end of day receipts/prepare and deliver bank deposits
  • Reconciled weekly contribution totals with bank deposits.
  • Post rental/association payments and prepare bank deposits.
  • Performed credit card reconciliation and bank deposits.
  • Prepared and delivered bank deposits.
  • Bank deposits, ordered supplies/equipment.
  • Completed bank deposits for all payments presented in cash or check; Maintained copies for future reference and bank reconciliation balancing.
  • Bank deposits, utilizing the fax machine, printer, Microsoft Word Programs, mailing out coupons, collecting due bills.
  • Answer phones, scheduling, making and posting bank deposits, customer services, reception duties, research, light cleaning.
  • Created daily credit card deposits of $4,000 + in program INSTAR to reconcile with daily insurance payments and bank deposits.
  • Performed general office duties including: answering phones, accounts payable/receivable, processing bank deposits, and maintaining company checkbooks.

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29. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Administrative Assistant jobs:
  • Performed a wide variety of accounting and administrative tasks for a large mechanical contracting and sheet metal fabricating business.
  • Provided direct administrative support to the Director of Corporate Communications and performed basic administrative tasks for department staff.
  • Assisted Office Manager in various administrative tasks, including inventory management, purchasing and scheduling equipment maintenance/repair.
  • Performed general office duties and administrative tasks and prepared weekly confidential sales reports for presentation to management.
  • Perform administrative tasks utilizing Microsoft Office products, and specialized banking reporting and collections software, including PACER
  • Proofread documents, prepared correspondence and performed administrative tasks including bookkeeping, invoicing and accounts payable/receivable.
  • Coordinated travel arrangements, processed invoices, and expense reports and managed all essential administrative tasks.
  • Performed data compilation analysis, review, and administrative tasks supporting the operations of the organization.
  • Performed general administrative tasks including general office functions, special project support, and cost-accounting support.
  • Handled administrative tasks for Department Head and Faculty of Computer Science and Industrial Technology Department.
  • Relieved management of administrative tasks by gathering, compiling and reporting information relevant to/for department.
  • Provided basic administration support and performed multiple administrative tasks per set policies and procedures.
  • Assisted Director and other office staff with administrative tasks including scheduling and coordinating meetings.
  • Performed various administrative tasks, including answering telephones and giving information to the public.
  • Assist with office administrative functions including correspondence, reports and other administrative tasks.
  • Assisted all other departments on interdepartmental efforts and other administrative tasks as directed.
  • General clerical and administrative tasks including filing, document composition and chart auditing.
  • Performed various administrative tasks including filing, document scanning, and document archival.
  • Performed a variety of administrative functions while assisting Human Resources with administrative tasks.
  • Completed daily administrative tasks for a busy integrative medicine doctor's office.

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30. Monthly Reports

low Demand
Here's how Monthly Reports is used in Administrative Assistant jobs:
  • Prepare performance documents for Performance Management System, coordinate new associate set-up, maintained confidentiality, and compile monthly reports.
  • Research, analyze and aggregate competitive intelligence, and disseminate monthly reports throughout the sales organization.
  • Extracted data and generated multiple daily/weekly/monthly reports supporting Operations, Client Services, and other departments.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency, such as monthly reports.
  • Maintain security department activity such as payroll, databases producing weekly and monthly reports as required.
  • Generated various weekly and monthly reports and presentations reviewed up through President management level.
  • Maintained and handled a personnel database which included generating monthly reports and inputting data.
  • Generated daily and monthly reports and analyzed data to give suggestions to senior management.
  • Prepared comprehensive monthly reports and documents, and filed and organized documents.
  • Prepared daily and monthly reports pertaining to inventory available in all warehouses.
  • Generated/distributed, daily, weekly and monthly reports for area/upper management.
  • Maintain and update monthly reports including time utilization and customer contacts.
  • Maintain electronic payment database and provide monthly reports to financial department.
  • Gathered and inputted information for statistical weekly and monthly reports.
  • Typed certificates for all security ACT graduates generated monthly reports.
  • Compiled a variety of monthly reports for marketing and administration.
  • Collected information and prepared monthly reports for statistical data.
  • Prepared daily and monthly reports on inventory and productivity.
  • Maintained several spreadsheets and prepared monthly reports for managers.
  • Combined information from Refining Managers to create monthly reports.

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31. Accounts Receivables

low Demand
Here's how Accounts Receivables is used in Administrative Assistant jobs:
  • Fielded incoming and outgoing calls while issuing certificates of insurance and administered accounts receivables.
  • Provided general support to visitors and assisted with any questions regarding accounts receivables.
  • Performed daily, weekly and monthly accounting functions including accounts receivables and debits/credits.
  • General Office Support Reports Maintenance Accounts Receivables/Accounts Receivable Telephone Correspondence Customer Service
  • Assisted accounting department with accounts receivables, maintained property owner database.
  • Posted daily bank deposits and reconciled cash application to accounts receivables.
  • Processed weekly payroll and processed accounts receivables by electronic remote deposit.
  • Entered accounts receivables and deposits into Entertainment Management Systems Database.
  • Composed effective accounting reports summarizing accounts receivables and accounts payable.
  • Managed accounts receivables and billing collections and insurance adjustments.
  • Calculated monthly ineligibles from accounts receivables for assigned accounts.
  • Reconciled accounts receivables by coordinating donor pledges to payroll.
  • Maintained accounts receivables for submission to accounting department.
  • Processed payments and reconciled outstanding accounts receivables.
  • Processed accounts receivables and prepared financial reports.
  • Managed accounts receivables using accounting database system.
  • Managed all accounts receivables and office equipment
  • Processed accounts receivables and collection services.
  • Entered accounts receivables into PeopleSoft.
  • Generate accounts receivables aging report.

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32. Conference Calls

low Demand
Here's how Conference Calls is used in Administrative Assistant jobs:
  • Managed executive calendars and handled logistics of meetings and conference calls, coordinated travel and conducted internet research for special projects.
  • Coordinated and set-up high-level conference calls and meetings between State Department, Peruvian Government and other foreign government officials.
  • Ordered and tracked office supplies/heavy-duty rental equipment, worked closely with vendors, and scheduled meetings/appointments/conference calls/travel arrangements.
  • Coordinated administrative and logistical arrangements for conference rooms, conference calls, and other meeting events.
  • Scheduled conference calls for Executive Director, coordinating availability, notifying attendees and making necessary arrangements.
  • Participated in daily conference calls and assisted co-workers with various project related requests.
  • Received and screened telephone calls and scheduled conference calls whenever necessary.
  • Coordinate complex, senior-level internal/ external meetings and conference calls.
  • Coordinated conference calls and meetings communicating with all parties involved.
  • Arranged international teleconference calls between executives in Cleveland and India.
  • Coordinated meetings and conference calls as needed or anticipated.
  • Scheduled and coordinated monthly, team international conference calls.
  • Schedule and set-up internal meetings/conference calls/catering as required.
  • Handled conference room reservations and coordinated conference calls.
  • Connected Director to her teleconference calls daily.
  • Scheduled/coordinated on-site conference calls and meetings.
  • Arrange domestic and international meetings/conference calls.
  • Coordinated high-level conference calls and meetings.
  • Prepare materials for meetings/conference calls.
  • Schedule meetings and conference calls between directors, administrators, judges, and other faculty members to plan judicial education seminars.

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33. Clerical Support

low Demand
Here's how Clerical Support is used in Administrative Assistant jobs:
  • Provided customer service, administrative and general clerical support to managers and staff in technology and real estate industry.
  • Provided general clerical support including photocopying, preparing inter-office mail, completing referral requests and answering the telephone.
  • Provided general administrative and clerical support including calendar management, mailing, and faxing for three directors.
  • Functioned as a principal support staff person to Superintendent, providing comprehensive administrative and clerical support services.
  • Provide administrative assistance to Program Coordinator, Assistant Program Coordinator and general clerical support to program staff.
  • Performed administrative and clerical support tasks from community, including updating resident rosters and distributing mail.
  • Provided administrative and clerical support to TeleSec's fast-paced client organizations to ensure efficient office procedures.
  • Provide general administrative and clerical support and knowledge to produce high quality clerical documents.
  • Provided executive administrative and clerical support to the Pegasus Program Office as lead secretary.
  • Provided staff advisory service in administrative areas to operating officials and/or clerical support.
  • Provided administrative, secretarial and clerical support to maintain an efficient office environment.
  • Provide clerical support also provide administrative support to Senior Management and other departments.
  • Provided clerical support for instructors of the veterinary technology program at Johnson College.
  • Provided clerical support in areas of file maintenance and preparation/processing of sensitive documentation.
  • Provided general administrative and clerical support for insurance brokers in Union county.
  • Provided administrative, operational & clerical support for four lawyers & two paralegals
  • Provided advanced Clerical support to the administrative staff for the jewelry manufacturer.
  • Provide direct administrative and clerical support to Senior Pastor and Executive Assistant.
  • Provided highly responsible administrative and clerical support to the Chief Probation Officer.
  • Assisted and supported construction administration activities and provided firm wide clerical support.

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34. New Clients

low Demand
Here's how New Clients is used in Administrative Assistant jobs:
  • Scheduled and coordinated appointments; interviewed new clients and documented basic information.
  • Generated applications, letters/memos and organizational charts for new clients.
  • Offered innovative suggestions to get new clients- successfully increasing profits.
  • Registered new clients and updated information on established clients.
  • Schedule sales/service calls Data entry of new clients Billing/Collections
  • Assist catering managers paperwork and also having to walk up clients to view meeting rooms and schedule appointment for new clients.
  • Handled intake of new clients, created files in database, assisted with gathering and inputting information for clients attending training.
  • Prepared and submitted new business intake forms for new clients and/or new matters, including preparation of appropriate accompanying engagement letter.
  • Scheduled appointments for clients, conducted consults with potential new clients and ensured customers' needs were understood and followed through.
  • Handle gym membership database, register new clients with accurate registration procedures, receiving membership payments and maintaining client base.
  • Performed all filing duties and copied all client documentation as needed Answered phones and logged in appointments for new clients.
  • Processed credit card transactions, had check references for new clients that wanted to open an account with the company.
  • Entered data for new clients; Assisted in taking photos of the exterior of homes and relative neighborhoods for properties.
  • Provided daily assistance for the Senior Vice President and the account management team servicing existing accounts and obtaining new clients.
  • Interviewed all new clients, prepared and filed appeals for client's filing disability claims, collection of all accounts.
  • Created new folders for new clients, retrieve records and sensitive data from a number of complex data base systems.
  • Drafted and produced contract documents for new clients of the company and edited contract documents as requested by the clients.
  • Schedule and follow-up on appointments Update files and answer multiple calls Enter personal information of new clients into the computer
  • Prepared contracts and proposals for new clients and placed orders by sales team improving proposal rate by 20%.
  • Coordinated setting up new accounts, conducted initial orientations for new clients, visitors and other Vanderbilt University departments.

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35. Office Operations

low Demand
Here's how Office Operations is used in Administrative Assistant jobs:
  • Played a vital role in overseeing daily office operations including; correspondence, managing files/records/documents, responsible for processing employee payroll.
  • Handled day-to-day office tasks such as maintaining inventories crucial for daily office operations and coordinated with vendors for miscellaneous office services.
  • Demonstrate the ability to manage office operations by completing accounting processes, scheduling patient appointments and managing the facility without supervision.
  • Managed daily office operations including, fiscal accounting, scholarship administration, program development, leadership training, and chapter assistance.
  • Monitored daily office operations, identified issues effecting continuity of operations and takes action to ensure efficient operations as required.
  • Provided executive-level administrative support, with a demonstrated ability to meet deadlines, welcome visitors, and managed office operations.
  • Managed day-to-day office operations for a family owned, seven bed residential facility providing care for individuals with intellectual disabilities.
  • Ensured overall office operations remained in compliance with Department of Corrections policies, and adhered to all close-of-business deadlines.
  • Managed ongoing office operations and work stream coordination with administrative support coordinator, other staff, and external associations.
  • Worked with all aspects of general office operations, coordinating inter-office activities and communications for this family-owned business.
  • Organized office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions.
  • Manage Office operations Directly Responsible for providing administrative support to Production, Engineering, Quality and Warehouse departments.
  • Perform a wide variety of administrative duties requiring technical skills ensuring efficiency and accuracy of office operations.
  • Received all incoming calls and emails regarding all aspects of office operations, concentrated in customer interactions.
  • Coordinated day to day activities for executives and management to ensure smooth and efficient office operations.
  • Supported daily operations for 16 project managers and Managed daily front office operations and administrative procedures.
  • Direct support for Executives and responsible for managing the organization s overall daily office operations.
  • Managed the day to day office operations and responsible for customer satisfaction and quality communication.
  • Plan and perform complex administrative and technical duties to assure timely and efficient office operations.
  • Perform complex secretarial duties, relieving supervisor of operational details and assuring efficient office operations.

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36. High Volume

low Demand
Here's how High Volume is used in Administrative Assistant jobs:
  • Demonstrated organizational skills with ability to handle multiple tasks/projects simultaneously and perform in a high volume, time sensitive/deadline driven environment.
  • Processed financial income expense and profit statements, complex bank reconciliations for business account and high volume invoice generation and processing.
  • Processed and electronically updated high volumes of client inquiries, applications and potentiality through Sales Force
  • Managed the day-to-day calendar and screened high volumes of internal and external communications.
  • Recruited to provide wide-ranging administrative and operations support for this high volume business.
  • Provided strong organizational skills by efficiently maintaining high volume billing invoice records.
  • Executed front-line editing of high volume literary and political submissions.
  • Provided administrative support in a high volume health institution.
  • Coordinate high volume Domestic and International travel arrangements.
  • Provide administrative support to two high volume cardiologists.
  • Provide organization for a high volume environment.
  • Maintained and operated high volume telephone switchboard.
  • Prepared high volume of international correspondence.
  • Applied superior levels of detail in imaging of high volume mail room resulting in better work flow for company and clients.
  • Managed high volume client portfolio of various merchant credit card processing accounts; maintaining meticulous records of account activity and updates.
  • Ensured top-notch client service by screening, logging and providing inquiry resolution for a high volume of incoming and outgoing calls.
  • Processed and organized high volume of Accounts Payable and Accounts Receivable, daily and monthly into accounting software: QuickBooks Pro.
  • Process and track high volume of expense reports and reimbursements for Managing Directors as well as all Board of Director expenses.
  • Documented a high volume of cash as well as operated the OCR equipment for the purpose of processing checks for deposit.
  • Generated daily, weekly, monthly, 3-month, 6-month and yearly sales reports from daily high volume database updates.

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37. Insurance Companies

low Demand
Here's how Insurance Companies is used in Administrative Assistant jobs:
  • Coordinated with medical institutions and insurance companies to receive all necessary materials and documents needed for acquiring insurance verification and approvals.
  • Communicated effectively with insurance companies to settle unpaid claims; prepared court documents; organized and filed confidential medical records.
  • Verify insurance information and obtain authorization for insurance and third party insurance companies for high tech radiology procedures.
  • Liaised efficiently among insurance companies, physicians, administrators and admission office to ensure quality of service.
  • Interfaced with insurance companies to obtain certification or referrals for clinic appointments diagnostic tests or surgical procedures.
  • Processed insurance claims and coded patient services utilizing independent judgment to resolve problems with insurance companies.
  • Coordinated communication between patients, family members, medical staff, administrative staff and insurance companies.
  • Contacted patients and insurance companies for the purpose of financial obligations and information verification.
  • Scheduled patients for medical procedures, gained authorization from insurance companies, arranged follow-ups.
  • Communicated with insurance companies regarding payment, coverage, and liability for customers.
  • Reviewed Aged Accounts Receivable and communicated outstanding account balances to insurance companies.
  • Send clinical information to insurance companies to obtain approvals for office procedures.
  • Billed and communicated effectively with insurance companies about patient eligibility and benefits.
  • Validated lottery agent insurance bond requirements with agents and their insurance companies.
  • Follow up with insurance companies to verify eligibility of patient by appointment.
  • Submitted paperwork to insurance companies requesting approval for procedures and medications.
  • Compiled patient medical records for insurance companies and delivered appropriate records.
  • Handle medical referrals and pharmacy prior authorizations with health insurance companies.
  • Called insurance companies for authorization of outpatient services for clientele.
  • Compiled letters for insurance companies providing documentation for new prospects.

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39. Administrative Functions

low Demand
Here's how Administrative Functions is used in Administrative Assistant jobs:
  • Performed a wide array of administrative functions; composed business correspondence, recorded information in computer database, and maintained files.
  • Supervised wide variety of administrative functions for day-to-day operations and information-management processes, include scheduling, filing, faxing and e-mailing.
  • Provide administrative assistance to the office lead administrator, while exhibiting substantive knowledge of administrative functions, procedures and responsibilities.
  • Performed administrative functions using word processor, spreadsheets and power point presentations, and provided support on various administrative projects.
  • Managed all administrative functions which include: preparation of commercial and personal insurance certificates, and insurance identification cards.
  • Assist Property Manager in executing operational and administrative functions for multifamily residential community servicing estimate of 1,950 residents.
  • Provide recommendations to Park Manager for processes and procedures that will promote efficiency and simplify park administrative functions.
  • Supported Information Technology Department with support in the full range of administrative functions supporting our Oracle Manufacturing Project.
  • Plan and direct administrative functions of the office to include development and implementation of administrative policies and procedures.
  • Managed administrative functions for chairmen of large clinical departments and newly formed organization, including supervision of staff.
  • Coordinated day-to-day administrative functions and provided consistent and effective administrative, secretarial, and project management support.
  • Performed a variety of complex administrative functions, primarily for several Directors and secondarily, for groups.
  • Recruited with the Department of Human Services to oversee administrative functions and provide multifaceted office support.
  • Performed administrative functions to include answering telephone inquiries as well as faxing and filing important documents.
  • Performed various administrative functions, including answering phone calls, and interacting with many Company representatives.
  • Provided assistance and support to senior level management, and facilitated broad range of administrative functions.
  • Assist attorney clients with preparing for depositions which included managing exhibits and coordinating other administrative functions.
  • Worked independently and as a team to prioritize administrative functions in a highly demanding clinical setting.
  • Manage daily administrative functions of office and provide administrative support to owners and job supervisors.
  • Assisted department head with day-to-day operations performing a variety of general clerical and administrative functions.

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40. Suite

low Demand
Here's how Suite is used in Administrative Assistant jobs:
  • Utilized Microsoft Suites especially Excel spreadsheets for data entry and documentation specifics.
  • Performed general receptionist, administrative and clerical functions using Microsoft Office Suite.
  • Created and formatted documents using Microsoft Office Suite applications.
  • Managed 2 office suites organization and inventory.
  • Updated client tracking system which monitors participant's transition to private clinics or other agencies better suited to meet their needs.
  • Worked briefly in the Executive Suite supporting the Senior Vice President of Finance/CFO and the Vice President- Government & External Affairs.
  • Designed and created complex presentations, spreadsheets, letters, memos, posters and brochures using MS Office Professional Suite applications.
  • Utilize Microsoft Office Suite at an expert level to create Power Point presentations, Excel spreadsheets and Word documents for publication.
  • Learned job applicable skills in Microsoft Office Suite to include: formatting, confidential data entry, and attention to detail.
  • Utilized a number of automation systems and software suites while performing assigned daily duties in direct support of the department chairperson.
  • Received, screened, and routed telephone calls accordingly Knowledgeable in use of Share point and Microsoft Office Suite.
  • Prepared a variety of correspondence material from handwritten drafts into proper format using word processing software and Microsoft suite.
  • Placed at Ameri-Suites Hotel; assisted sales department in outdoor sales calls, contracts, groups and direct billing.
  • Organize files by any of the methods or computer manuals, which are most suited to the aims pursued.
  • Utilize Microsoft Suite for weekly, monthly, and annual publications, record maintenance, and daily Outlook use.
  • Coordinate schedules for 2 providers in an ENT, facial plastic and cosmetic surgery office and surgical suite.
  • Managed with little supervision a company- wide relocation and, at a later date, a suite expansion.
  • Investigated and initiated the opening of new accounts, including operations and payroll that better suited the company.
  • Utilized various software programs (QuickBooks Pro, SAGE MAS90, FileMaker Pro, Microsoft Office Suite).
  • Gained proficiency in Microsoft Office Applications Suite, Windows Operating systems, Internet Explorer, and various research databases

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41. Routine Correspondence

low Demand
Here's how Routine Correspondence is used in Administrative Assistant jobs:
  • Collected and verified information for reports; screened and processed routinely received documents, and prepared various forms and routine correspondence.
  • Performed administrative duties including scheduling appointments, providing information to callers, composing routine correspondence and reading and routing incoming mail.
  • Composed technical and non-technical routine correspondences and edited documents using proper English, grammar, spelling, capitalization and punctuation.
  • Performed routine and non-routine correspondence with respect to personnel administration and coordination as directed distributed policies as directed maintained receipts.
  • Reviewed incoming mail and composed routine correspondence; prepared and issued complex communications to internal groups of employees and/or external clients/vendors
  • Reviewed incoming correspondence and identified items of special interest to management; handled routine correspondence and prepared appropriate responses
  • Typed a variety of correspondence and independently responded to routine correspondence on behalf of the senior military officers.
  • Provided clerical/administrative support, including composition and preparation of routine correspondence and presentations using computer software applications.
  • Communicated with customers via email correspondence concerning order cancellations, rewards points credits and other routine correspondence.
  • Sorted, distributed, prioritized and composed routine correspondence following established procedures not requiring management review.
  • Draft routine correspondence to include office and telecommunications memorandum, coordinate Attorney calendars and luncheons.
  • General Responsibilities: Maintain schedule of Executive Director, draft routine correspondence for directors signature.
  • Answered routine correspondence, locates and attaches appropriate files to incoming correspondence requiring reply.
  • Compose meeting Minutes and prepare routine correspondence and presentations using various computer software applications.
  • Prepared and responded to routine correspondence and e mails involving sensitive and confidential information.
  • Compose and accurately prepare routine and non-routine correspondence, memorandums, presentations and reports.
  • Prepared replies to routine correspondence and processed classified mail according to established procedures.
  • Compose routine correspondence and general communication on behalf of Directors and Managers.
  • Prepared routine correspondence, memorandums, agendas and presentations for State Director.
  • Conducted routine correspondence and interaction between customers, technicians, and managers.

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42. Confidential Information

low Demand
Here's how Confidential Information is used in Administrative Assistant jobs:
  • Treat sensitive/confidential information with appropriate discretion and confidentiality.
  • Position required a level of professionalism and ability to handle confidential documents as information detailed client's monies and confidential information.
  • Communicate with senior management to provide updated information and deal regularly with highly confidential information that has department and/or corporate impact.
  • Maintained confidential information, which included but not limited to personnel records, health records, and participant personal and income information
  • Experience in office environment utilizing various software programs, coordination of calendars, telephone/email communications working primarily with confidential information.
  • Reviewed documents to acquire confidential information for the Dispute Resolution department concerning debtors, their possessions and other essential information.
  • Printed labels in Microsoft word, photocopied documents and disposed of confidential information by operating the necessary equipment.
  • Handle and monitor confidential information, applying extreme privacy and sensitivity in the dissemination of such information.
  • Maintained filing system to include all departmental curriculum and faculty personnel date, contacts, confidential information.
  • Process sensitive and highly confidential information with the utmost discretion while managing special projects across business units.
  • Organized and maintained departmental records, property inventory, and any other confidential information for department.
  • Created effective organizational filing system, resulting in easy access to critical and confidential information.
  • Created correspondence, reports, and customer databases, including highly sensitive and confidential information.
  • Used commercial shredder to dispose of massive amounts of confidential information for various company locations.
  • Maintained and appropriately applied confidential information for directors and managers to successfully complete their assignments.
  • Provide administrative support for CEO of company with strong focus on maintaining highly confidential information.
  • Maintained confidential information pertaining to employment, including criminal background checks and drug screening.
  • Interfaced internationally to obtain highly confidential information concerning financial statistics for client portfolios.
  • Organized and maintained accurate files and records which may have contained confidential information.
  • Perform secretarial/administrative duties for the Marketing Department, which frequently involves confidential information.

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43. Client Files

low Demand
Here's how Client Files is used in Administrative Assistant jobs:
  • Maintained paper and electronic client files and ensured accuracy to the fullest extent without compromising security and privacy.
  • Assist in maintenance of client files, upholding confidentiality and security of privileged information.
  • Audited new client files to verify medical necessity and satisfaction of coverage criteria.
  • Prepared and maintained client files with complete back-up documentation pertaining to individual contracts.
  • Designed electronic file systems and maintained confidential electronic and paper client files.
  • Created client files and organized property listing information for buyers/sellers.
  • Prepared and updated client files, maintaining confidentiality and privacy.
  • Managed client files while maintaining privacy and confidentiality.
  • Assist Program Coordinator in maintaining client files systematically.
  • Updated client files and all insurance certification documentation.
  • Produced documents and maintained confidential client files.
  • Relay calls and messages, manage client files, record documents and transactions, and keep communication with the Clerk of Courts
  • Collated client files in an orderly and timely manner to prepare for scanning, review, and return shipment to client.
  • Maintained four line phone system, assisted clients and case managers, created client files from local district and circuit courts.
  • Established and maintained overall office organization including creating form templates to track client files that saved time in processing tax returns.
  • Maintain office business files, including but not limited to continuing legal education files, office manual, and client files.
  • Perform administrative duties, including word processing, spread sheets, telephone support, schedule appointments and maintenance of client files.
  • Conducted review of transferred client files, updating wealth management agreements with clients and 3rd party professionals, ensuring completeness.
  • Managed client files, including opening new files, maintaining and organizing all administrative files, and retrieving diary files.
  • Answered phones, scheduled appointments, maintained client files, faxing and e-mailing letters and applications, and made copies.

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44. Office Staff

low Demand
Here's how Office Staff is used in Administrative Assistant jobs:
  • Developed accurate record keeping and simplistic administrative processes to standardize office staff operations, increase accountability and reduce corruption.
  • Perform all clerical and administrative duties deemed necessary by the Area/Location Manager or Corporate office staff.
  • Distributed office resource materials regularly to ensure that office staff had current information.
  • Provided administrative support to Director of Benefits and Claims Management and office staff.
  • Provide administrative support to management and other office staff as required.
  • Organized travel arrangements for entire office staff including top executives.
  • Provide outstanding administrative support to the office staff and administrator.
  • Coordinate travel arrangements for office staff and corporate office administrators.
  • Performed administrative and secretarial support functions for all office staff.
  • Recruited office staff along with organizing orientation and training.
  • Supervised office operations including office staff and student assistants.
  • Assisted office staff with computerized presentations and reports.
  • Developed educational training materials for new office staff.
  • Supervised office staff and managed daily business operations.
  • Provided administrative support to entire office staff.
  • Provide administrative assistance to office staff.
  • Distributed stationary for office staff.
  • Performed front desk reception in unison with other office staff to offer the highest levels of customer service and patient care.
  • Assisted 18-member office staff with functions including filing, drafting correspondence, copying documents, and faxing, among other duties.
  • Work closely and provide support to all office staff, ensure timely completion of all requests and disseminate information to staff.

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45. Direct Calls

low Demand
Here's how Direct Calls is used in Administrative Assistant jobs:
  • Answered direct calls to executive management.
  • Answer all incoming telephone calls in a courteous and professional manner; take accurate messages and direct calls to appropriate personnel.
  • Answer incoming telephone calls, assist callers, take messages, provide information, and direct calls to appropriate staff.
  • Answer phones, direct calls to appropriate parties, and act as first point of contact for customers and clients.
  • Receive telephone calls and visitors; provide information, direct calls/visitors to appropriate personnel and take messages as needed.
  • Answer large volumes of telephone calls, direct calls to the proper party and take telephone messages as needed.
  • Receive incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members.
  • Answered multiple phone lines and redirect calls Maintained filing system, fax scan and control confidential documents and records.
  • General Office duties: taking calls from multiple phone line, direct calls, taking messages, and filing.
  • Answer the phones giving interested callers information regarding the program, screen and direct calls to the appropriate staff.
  • Manage the phones, direct calls as needed -Help coordinate trips for cruise travelers in countries around the world
  • Direct customer service in person and over the telephone, take messages and direct calls to appropriate extensions.
  • Respond to six incoming telephone lines, screen and direct calls, and update employees searching for employment.
  • Manage appointments, manage website, direct calls, develop client spreadsheets, office organization, manage travel plans
  • Answer phones, direct calls, work with the congregation and members of the public to answer questions.
  • Practiced effective telephone manners, took accurate phone messages and forwarded direct calls to the appropriate parties.
  • Managed front office, answer multiple line telephone, screen calls, take messages and redirect calls.
  • Greet visitors, Answer phones and direct calls, and respond to or direct requests for information.
  • Direct visitors to proper staff, answer phones, and direct calls, assist with Campus events.
  • Answer phones and emails, direct calls to managers, handle customer relations, daily office tasks.

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46. Inventory Control

low Demand
Here's how Inventory Control is used in Administrative Assistant jobs:
  • Ensured accurate and efficient management of daily and monthly inventory control with the manufacturing facility as well as extensive data entry.
  • Organized unit functionality by providing inventory control of supplies and equipment and regulating safety guidelines and standards of practice usage.
  • Trained new employees with the manufacturing software required to operate a manufacturing company from item specifications to inventory control.
  • Created operational procedures and improved accuracy of shipping, quality assurance, inventory control, and processing sample requests.
  • Composed staff rosters, filed/archived confidential client records, managed statistical information, typed documents and directed inventory control.
  • Work in church office assisting pastoral staff and church members Create & maintain membership data base/Membership Roster Receptionist/Inventory Control
  • Managed operational costs by spearheading inventory control and leading shipping department activities as well as setting wage targets.
  • Performed inventory control functions and expedition of in-house product to fulfill customer schedules on a timely basis.
  • Ensured inventory control, document control, company liaison between international customer and their U.S. distributor.
  • Planned and scheduled product deliveries, performed efficient vendor management, inventory control and record keeping.
  • Maintained proper inventory control, facilitated inventory transactions and maintained complaints with company retail procedures.
  • Designed and implemented inventory control program, allowing for reconciliation of maintenance invoices versus budget.
  • Managed schedules, inventory control, coordinated staff meeting logistics and updated calendars using outlook.
  • Maintained inventory control to insure loss management was within company limitations and documented accurately.
  • Collaborated with management to develop newly implement ideas used to improve inventory control.
  • Prepared documentation for all logistical requests and research all discrepancies for inventory control.
  • Implemented inventory control of all training materials by partnering with just-in-time printing company.
  • Monitor supplies and establish inventory control process to ensure adequate quantity.
  • Verify inventory control and submit requisitions as approved by Program Director.
  • Introduced automation into a warehouse database used for tracking inventory control.

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47. Personnel Files

low Demand
Here's how Personnel Files is used in Administrative Assistant jobs:
  • Maintain efficient and well organized electronic and paper data collection and filing systems, including confidential student and personnel files.
  • Maintained confidentiality regarding Authority finances, agreements, payroll information, personnel files, union negotiations, and legal matters.
  • Assembled and maintained personnel files, general office correspondence, financial documents and position descriptions according to agency retention manual.
  • Maintained active employee personnel files entered and updated vendor records and performed daily mail and system generated reports distribution.
  • Handled office communication, maintained staff schedules, continuously updated personnel files and coordinated meeting logistics and preparation.
  • Handle all responsibilities for Human Resources/Personnel files including hiring packets and ongoing required documentation for office staff.
  • Entered and updated data in personnel files and completed various administrative tasks to assist staffing/recruiting managers.
  • Prepared weekly payroll for Environmental Services and Laundry Department; managed accurate personnel department personnel files.
  • Processed all new hire personnel to include verification of qualifications and preparation of personnel files.
  • Maintained, monitored and updated personnel files assuring all requirements and procedures were being followed.
  • Maintained confidential hard copy and electronic personnel files to include staff performance appraisals.
  • Maintained nursing director s personnel files, preserved confidentiality and safeguarded classified information.
  • Maintained personnel files and reports for assigned departments utilizing Turner Temps Services.
  • Updated personnel files and worked closely to Manufacturing Supervisors in scheduling production.
  • Maintained confidentiality of all information, personnel files and public record.
  • Maintained confidential personnel files for director and ten sale marketing representatives.
  • Assisted in maintaining department attorney personnel files with the utmost confidentiality.
  • Managed highly confidential personnel files and activities comfortably and efficiently.
  • Updated and maintained department personnel files and distribution listings.
  • Organized and maintained personnel files including time attendance records.

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48. Fax Machines

low Demand
Here's how Fax Machines is used in Administrative Assistant jobs:
  • Transmitted information or documents to customers using computers, fax machines and mail Maintained appointment calendars.
  • Maintained complicated file system and ensures copy/fax machines are working properly.
  • Scheduled technicians to locations to repair printers/scanners/copiers/fax machines.
  • Ordered and maintained office equipment and supplies for entire operations which included 3 copiers, 9 printers and 3 fax machines.
  • Maintained office equipment, assuming all responsibility for contracts of copies, FAX machines, and inventory and purchasing of supplies.
  • Maintained office equipment, scanners, printers, fax machines, projectors, appliances, and laptops for the compliance/HES department.
  • Operate standard office equipment inclusive of desk top computers, laptops, smart boards, copiers, fax machines, etc.
  • Provided logistical support for all office equipment; typewriters, photocopy machines, fax machines, telephones, and computer requirements.
  • Operate photocopiers, fax machines, and other office equipment; prepare mailings; proofread documents and other duties as assigned.
  • Operate scanners, fax machines and photocopiers; create documents, spreadsheets and presentations; and answers routine inquiries from brokers.
  • Operate fax machines, copiers, video conferencing, and phone systems, responsible for delivery of outgoing standard/priority FedEx stationery.
  • Possessed the ability to used office equipment such as; fax machines, photocopiers, scanners, and telephone systems.
  • Operate office machines, such as photocopiers, scanners, fax machines, voice mail systems, and personal computers.
  • Use of office equipment, such as fax machines, photocopiers, scanners organize and maintain paper and electronic files.
  • Operated standard office equipment including computers, fax machines, copiers, printers, scanners and other related peripheral equipment.
  • Operated fax machines, photocopiers, scanners, video conferencing, telephone system, computer, office software, etc.
  • Maintained and operated office equipment such as PCs, printers, phones, scanners, copiers, and fax machines.
  • Administer maintenance agreements, service, and replacement of office equipment, wireless phones, copiers, and fax machines.
  • Update and maintain residence data; familiar with general office equipment including copiers, fax machines, and 10-key calculator.
  • Track and maintain inventory (classified hard drives, printers, scanners, computers, fax machines, etc.)

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49. Computer System

low Demand
Here's how Computer System is used in Administrative Assistant jobs:
  • Maintained accurate written documentation and records of service coordination activities in computer system according to appropriate service coordination and/or clinical guidelines.
  • Uploaded documents into electronic database, maintained electronic and paper files, inputted student information into computer system and faxed documents.
  • Facilitated periodic review of church computer system and office equipment with assistance from the congregational members who are knowledgeable of technology.
  • Employed as historian, review of documentation for completeness and captures in computer systems constantly verified accuracy with patients
  • Utilize multiple computer systems simultaneously to process from production order, commercial invoice, warehouse picking/container management.
  • Work with automated personnel computer systems and software in effecting personnel actions and completing work assignments.
  • Verified daily trucking logs against various reports for accuracy and entered data into computer systems.
  • Inputted information into the computer system, scanned and inspected information before inputting into computer.
  • Streamlined many of the company s computer systems and organizational procedures to maximize efficiency.
  • Typed and maintained documentation utilizing computer system as well as prepared training certificates.
  • Entered new medical provider applications into computer system according to company guidelines.
  • Contribute to a complex computer system network initiatives as the facility representative.
  • Provided administrative, user and computer system support for 50 inter-department users.
  • Operated various computer systems and programs to maintain efficient record keeping documents.
  • Retrieved and distributed personnel information from Personnel Concept III computer system.
  • Monitored employee file compliance by utilizing computer system to generate reports.
  • Calculated and input payments and financial data into computer system.
  • Verified administrative information in the computer system to ensure accuracy.
  • Managed computer system including e-mail contacts and entering new invoices.
  • Researched and processed automobile insurance using mainframe computer system.

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50. Hard Copy

low Demand
Here's how Hard Copy is used in Administrative Assistant jobs:
  • Established distribution system, providing hard copy and/or online access to reports, maintained security profiles within report distribution system.
  • Maintain hard copy confidential medical records as well as confidential electronic medical records with different agencies.
  • Distributed emails electronically, and handled hard copy incoming and outgoing correspondence through regular mail services.
  • Distributed to Manager, Supervisor and Coordinator hard copy of updated Visitor Office weekly calendar.
  • Maintained electronic and hard copy files and coordinated the authorization to operate memorandums for signature.
  • Maintained hard copy and electronic filing systems to ensure compliance with established policy standards.
  • Maintain hard copy and electronic filing system including classified documentations and banking information.
  • Performed publishing administration; edited material for hard copy and website publication.
  • Disseminated essential information to faculty and students via e-mail and hard copy.
  • Organize files for documented history records both hard copy and electronically.
  • Maintain electronic and hard copy files in established or self-developed systems.
  • Utilized cross-referenced hard copy and electronic version of government-related statistics.
  • Organized and updated various hard copy filing systems/electronic databases.
  • Managed hard copy file systems and electronic database archiving.
  • Completed computerization of hard copy arrest records.
  • Oversee and coordinate acquisition and maintenance of legal research and reference materials for office, including hard copy and electronic materials.
  • Organize administrative systems for the maintenance of supplies, management of communication and the electronic and hard copy storage of documents.
  • Re-Organized the Environmental Affairs filing room, uploaded hard copy of Permits, Environmental reports to the electronic filing system.
  • Maintain active job files (hard copy and electronic filing system) as well as organize and file old projects.
  • Assist in maintaining online and hard copy filing system for all donor giving (cash and in-kind) and pledges.

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20 Most Common Skill for an Administrative Assistant

Data Entry10.9%
Weekly Payroll10.5%
Customer Service10.4%
Database8.7%
Phone Calls7.6%
Financial Statements6.8%
Travel Arrangements6%
Office Supplies5.5%

Typical Skill-Sets Required For An Administrative Assistant

RankSkillPercentage of ResumesPercentage
1
1
Data Entry
Data Entry
8.1%
8.1%
2
2
Weekly Payroll
Weekly Payroll
7.9%
7.9%
3
3
Customer Service
Customer Service
7.8%
7.8%
4
4
Database
Database
6.5%
6.5%
5
5
Phone Calls
Phone Calls
5.7%
5.7%
6
6
Financial Statements
Financial Statements
5.1%
5.1%
7
7
Travel Arrangements
Travel Arrangements
4.5%
4.5%
8
8
Office Supplies
Office Supplies
4.1%
4.1%
9
9
Purchase Orders
Purchase Orders
3.5%
3.5%
10
10
Expense Reports
Expense Reports
2.9%
2.9%
11
11
Front Desk
Front Desk
2.4%
2.4%
12
12
Scheduling Appointments
Scheduling Appointments
2.3%
2.3%
13
13
Powerpoint
Powerpoint
2.3%
2.3%
14
14
Quickbooks
Quickbooks
1.8%
1.8%
15
15
Word Processing
Word Processing
1.7%
1.7%
16
16
Scheduling Meetings
Scheduling Meetings
1.7%
1.7%
17
17
Telephone Calls
Telephone Calls
1.7%
1.7%
18
18
Staff Members
Staff Members
1.6%
1.6%
19
19
Special Events
Special Events
1.6%
1.6%
20
20
Meeting Minutes
Meeting Minutes
1.6%
1.6%
21
21
Special Projects
Special Projects
1.4%
1.4%
22
22
Appropriate Person
Appropriate Person
1.4%
1.4%
23
23
Sort
Sort
1.3%
1.3%
24
24
Internet
Internet
1.3%
1.3%
25
25
HR
HR
1.2%
1.2%
26
26
Administrative Problems
Administrative Problems
1.1%
1.1%
27
27
Reception Area
Reception Area
1.1%
1.1%
28
28
Bank Deposits
Bank Deposits
1.1%
1.1%
29
29
Administrative Tasks
Administrative Tasks
1%
1%
30
30
Monthly Reports
Monthly Reports
1%
1%
31
31
Accounts Receivables
Accounts Receivables
1%
1%
32
32
Conference Calls
Conference Calls
0.9%
0.9%
33
33
Clerical Support
Clerical Support
0.8%
0.8%
34
34
New Clients
New Clients
0.8%
0.8%
35
35
Office Operations
Office Operations
0.8%
0.8%
36
36
High Volume
High Volume
0.8%
0.8%
37
37
Insurance Companies
Insurance Companies
0.7%
0.7%
38
38
Legal Documents
Legal Documents
0.6%
0.6%
39
39
Administrative Functions
Administrative Functions
0.6%
0.6%
40
40
Suite
Suite
0.6%
0.6%
41
41
Routine Correspondence
Routine Correspondence
0.6%
0.6%
42
42
Confidential Information
Confidential Information
0.6%
0.6%
43
43
Client Files
Client Files
0.6%
0.6%
44
44
Office Staff
Office Staff
0.6%
0.6%
45
45
Direct Calls
Direct Calls
0.5%
0.5%
46
46
Inventory Control
Inventory Control
0.5%
0.5%
47
47
Personnel Files
Personnel Files
0.5%
0.5%
48
48
Fax Machines
Fax Machines
0.5%
0.5%
49
49
Computer System
Computer System
0.5%
0.5%
50
50
Hard Copy
Hard Copy
0.5%
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