We calculated that 11% of Administrative Assistants are proficient in Customer Service, Data Entry, and Communication. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Administrative Assistants that have these skills listed on their resume here:
- Customer Service, 11%
Served as liaison to customer service department for inventory updates - Other duties as assigned by the Manager of Generic Pharmaceutical Procurement
- Data Entry, 8%
Completed data entry for accounting department efficient project completion coordinate and arrange scheduled military trips, for government personnel.
- Communication, 7%
Provide administrative support for all Delivery Services personnel and interface as a positive link for communication and team effectiveness.
- Phone Calls, 6%
Directed visitors to designated locations throughout the facility; answers/redirects phone calls and assists with administrative office tasks as needed.
- Office Procedures, 5%
Administered office procedures, originated own correspondence, maintained financial reports and statements, and organized and managed numerous files.
- Powerpoint, 5%
Created presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
Some of the skills we found on administrative assistant resumes included "customer service," "data entry," and "communication." We have detailed the most important administrative assistant responsibilities below. The most important skills for an administrative assistant to have in this position are interpersonal skills. In this excerpt that we gathered from a administrative assistant resume, you'll understand why: "secretaries and administrative assistants interact with clients, customers, or staff" According to resumes we found, interpersonal skills can be used by a administrative assistant in order to "used strong interpersonal skills to collaborate with staff members to create solutions to issues. " While it may not be the most important skill, we found that many administrative assistant duties rely on organizational skills. This example from a administrative assistant explains why: "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." This resume example is just one of many ways administrative assistants are able to utilize organizational skills: "utilize organizational and administrative skills while scheduling appointments, answering phones, preparing estimates and contracts. " Writing skills is also an important skill for administrative assistants to have. This example of how administrative assistants use this skill comes from a administrative assistant resume, "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "handled customer service, scheduling appointments, writing letters, and running errands. "
See the full list of administrative assistant skills.
We've found that 46.9% of administrative assistants have earned a bachelor's degree. Furthermore, 4.3% earned their master's degrees before becoming an administrative assistant. While it's true that most administrative assistants have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every five administrative assistants did not spend the extra money to attend college.
Those administrative assistants who do attend college, typically earn either a business degree or a psychology degree. Less commonly earned degrees for administrative assistants include a accounting degree or a general studies degree.
Once you're ready to become an administrative assistant, you should explore the companies that typically hire administrative assistants. According to administrative assistant resumes that we searched through, administrative assistants are hired the most by Robert Half, Bank of America, and Compass Group USA. Currently, Robert Half has 432 administrative assistant job openings, while there are 137 at Bank of America and 104 at Compass Group USA.
Since salary is important to some administrative assistants, it's good to note that they are figured to earn the highest salaries at Bain & Company, Intel, and Keller Williams Realty. If you were to take a closer look at Bain & Company, you'd find that the average administrative assistant salary is $67,330. Then at Intel, administrative assistants receive an average salary of $66,301, while the salary at Keller Williams Realty is $65,864.
View more details on administrative assistant salaries across the United States.