Administrative assistant/scheduler resume examples from 2026

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Updated March 26, 2025

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Administrative assistant/scheduler resume

Madison Black

(830) 555-4729 | mblack@example.com

Troy, MI | 79665 N. Oak Rd. - 43045

Work experience

2019 - Present
Administrative Assistant/Scheduler, Kelly Services - Troy, MI
- Managed the company's finances, purchase orders, and returns in regards to the department's pager & mobile phonedevices.
- Processed invoices, purchase orders, credit memos, and payment transactions.
- Enter insurance accident claims into computer system responsible for several claim types.
- Performed weekly client billing, using QuickBooks Intuit (Enterprise edition).
2014 - 2019
Billing/Administrative Assistant, Summa Health - Twinsburg, OH
- Planned, coordinated, implemented special projects as assigned by vice president and directors.
- Arranged meetings between other departments and TriHealth Facilities department.
- Submitted clean claims and third party reimbursement claims electronically or by paper with various insurance companies.
- Processed hospital physician billing electronically and manually for Medicare, Medicaid, and commercial insurance claims.
2013 - 2014
Leasing Agent, Mid-America - Twinsburg, OH
- Received checks and voucher payments, maintained ledger book and computer record of bank deposits.
- Acted as communication liaison between residents and property management team.
- Provide front line customer service, marketing and generate ideas for renewal retention.
- Learned better ways to utilize customer service
- Awarded On-site Administrative Excellence in 2008 and nominated for customer service in the SDAA Mark of Excellence.
- Entered moneysreceived into property management software, as well as entered and maintained tenant leases.

Skills

Product Knowledge
Powerpoint
Telephone Calls
Billing Statements
Property Tours
Performance Standards
Process Applications
Law Enforcement
Credit Reports
Procedures

Education

Bachelor's Degree, Business (2010 - 2013)
Strayer University
Washington,

Administrative assistant/scheduler resume

Ashley Taylor

(920) 555-4343 | ataylor@example.com

Wilberforce, OH | 25192 N. First Rd. - 54743

Work experience

2019 - Present
Administrative Assistant/Scheduler, NCR - Wilberforce, OH
- Prepared itineraries, made travel arrangements and prepared expense reports.
- Provided team meeting and conference call coordination, planning services including travel arrangements; controlling company travel allowances.
- Provide project coordination on customer projects, using standard Project Management Templates and Microsoft Project98.
- Created key staff members for programs that CL supports; additionally, taking care of staff reactivation and deactivation requests.
- Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
- Experienced backing up Windows Servers, with Verities Backup Exec.
2018 - 2019
Bilingual Secretary, Wright - Wilberforce, OH
- Provided front desk and clerical support for two litigation attorneys who specialized in medical malpractice and asbestos defense.
- Assist principal in scheduling appointments, typing correspondence (70 + wpm), ordering books and other school materials.
- Reported & worked directly with the Commanding Executive Officer.
- Handle in-coming telephone calls from policy holders and claimants reporting accidents, and completed initial reports.
2014 - 2018
Executive Office Assistant, Miami Valley Steel Service - Wilberforce, OH
- Answered all incoming telephone calls in a timely manner and professionally screened calls for Senior Management.
- Created spreadsheets and verified statistical reports for accuracy and completeness.
- Established and maintained personnel files, prepared reports, responded to correspondence, processed salary orders and bonus calculations.

Skills

Routine Correspondence
Procedures
Office Personnel
Telephone Calls
EMR
Patient Care
Customer Service
Vendor Invoices
Executive Office
General Correspondence

Education

Bachelor's Degree, Business (2011 - 2014)
Central State University
Wilberforce,

Administrative assistant/scheduler resume

Lauren Phillips

(670) 555-3705 | lphillips@example.com

Ann Arbor, MI | 27995 E. Maple St. - 84926

Work experience

2019 - Present
Administrative Assistant/Scheduler, ManpowerGroup - Ann Arbor, MI
- Composed neat and accurate documents using word processing software.
- Record and maintain work orders as well as purchase orders.
- Created presentation books and submission materials for underwriters review for premium quotes as well as facilitated meeting with underwriters via PowerPoint.
- Maintained logs of bulletins, Requests for Information (RFI s) and submittals.
2013 - 2019
Office Coordinator/Administrative Assistant, Merck & Co. - New York, NY
- Granted users to the department SharePoint site and documented procedures using MS Word, Visio
- Arranged daily schedules and all travel arrangements, processed expense reports.
- Self-motivated team player who coordinates and schedules meetings, event logistics, and travel arrangements.
2008 - 2013
Department Secretary, IBM - New York, NY
- Provided secretarial support for 1 Second Line Manager, 3 First Line Managers and department of approximately 10 staff members.
- Managed local database designed to ensure seamless administrative coverage and let weekly team meetings.
- Prepared quarterly client reports using PowerPoint.

Skills

Meditech
HR
Radiology
Medical Records
Kronos
Procedures
Patient Care
Customer Service
Administrative Tasks
Incident Reports

Education

Some College Courses, Health Care Administration (2008 - 2008)
University of Central Florida
Orlando,

Administrative assistant/scheduler resume

Dylan Miller

(770) 555-8938 | dmiller@example.com

Phoenix, AZ | 38133 E. Main St. - 47484

Work experience

2019 - Present
Administrative Assistant/Scheduler, SAN DIEGO MESA COLLEGE - Phoenix, AZ
- Developed new filing and organizational practices for legal documents.
- Developed and implemented forms and procedures to support workload.
- Handled client calls, filed casework, and managed a client database.
- Scheduled interview appointments for prospective management personnel Effective order placement of all front office and interoffice accessories and equipment.
- Coordinated travel arrangements and complete expense reports for Senior Leadership Team.
2009 - 2019
Administrative Assistant/Sales Support, Kelly Services - Phoenix, AZ
- Revised procedures in database manuals.
- Set up purchase orders and processed invoices for payment.
- Maintained customer database in Access and generated monthly backlog reports to sales representatives.
2008 - 2009
Registrar, Mountain Vista Medical Center - Phoenix, AZ
- Assist patients into triage area, transport to emergency exam rooms, and verify patient demographics and documentation.
- Review and collect outstanding patient account balances.
- Enter pertinent information related to patient accounts for billing and medical records input.
- Verified the accuracy of patient demographics and insurance information for claims processing, post payments to accounts.

Skills

Sales Floor
Customer Database
Internal Departments
File Room
Medicaid
Academic Records
Telephone Calls
Emtala
Patient Access
Customer Service

Education

Master's Degree, Nursing (2007 - 2008)
Grand Canyon University
Phoenix,
Bachelor's Degree, Nursing (2004 - 2007)
Grand Canyon University
Phoenix,

Administrative assistant/scheduler resume

Michael Jordan

(500) 555-7923 | mjordan@example.com

Los Angeles, CA | 20872 S. First St. - 79654

Work experience

2011 - Present
Administrative Assistant/Scheduler, Staples - Los Angeles, CA
- Provide customer service, knowledge of products in the store and perform cashier sales.
- Trained both new and existing personnel in company's customer service protocol and daily operations.
- Exhibited easy sales and service behaviors in all interactions and interpersonal communication with customers, fellow associates and management.
- Provided quality customer service and communication
- Specialized in correspondence typing and general business procedures.
2008 - 2011
Office Administrator, Staples - Los Angeles, CA
- Provided customer service Solved customer problems Completed cash sales Performed weekly stocking tasks
- Trained both new and existing personnel in company's customer service protocol and daily operations.
2005 - 2008
Dispatcher/Administrative Assistant, University of California Press - Santa Barbara, CA
- Entered customer orders from the salesmen or directly from the customers.
- Answered emergency calls and entered them into CAD system NCIC entries Dispatched both fire and police as needed Maintained tow log entries
- Conducted specific projects and research on the internet as well as through personal telephone communications.
- Provide specialized customer service as outlined in Divisions Standard Operating Procedures.

Skills

Service Vehicle
Staff Meetings
Administrative Tasks
Subordinate Units
Customer Service
Communication
Legal Documents
Procedures
Outgoing Correspondence
Data Entry

Education

Associate's Degree, Psychology (1998 - 2000)
University of California, Santa Barbara
Santa Barbara,

How to write an administrative assistant/scheduler resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the administrative assistant/scheduler role.

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in administrative assistant/scheduler-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the administrative assistant/scheduler position.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
Include as many relevant hard or technical administrative assistant/scheduler skills as possible for each job you apply to.
Be specific with the skills you have and be sure you are using the most up to date and accurate terms.

These five steps should give you a strong elevator pitch and land you some administrative assistant/scheduler interviews.

Here are example skills to include in your “Area of Expertise” on an administrative assistant/scheduler resume:

Customer Service
Administrative Tasks
Patients
HR
Data Entry
Excellent Interpersonal
Patient Care
PowerPoint
Schedule Appointments
Surgery

Scheduling Software
Office Equipment
Word Processing
Front Desk
Patient Charts
Computer System
Patient Appointments
Insurance Verification
Provides Administrative Support
Schedule Changes

Meeting Minutes
EMR
Travel Arrangements
Telephone Calls
Hippa
HIPAA
Inbound Calls
Clerical Support
CPT
Staff Schedules

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the administrative assistant/scheduler.

How to write administrative assistant/scheduler experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are effective examples from administrative assistant/scheduler resumes:

Work history example #1

Administrative Assistant/Scheduler

Stanford University

Supported other departments such as: Payroll, Benefits & Classified Employee Relations.
Configured TCP/IP networking and administrated all user and group accounts in Linux and UNIX systems.
Developed office policies and procedures in order to ensure efficiency of budgetary limitations.
Maintained computerized individual faculty payroll, title and employment data.
Participated in operational planning and coordinated the development and administration of departmental policies and procedures.

Work history example #2

Central Scheduler

CARRIAGE HILL KENNELS

Closed out delivery truck Equipment Work Orders (EWO) and processed within three business days for 100% accuracy.
Scheduled pre-operative appointment and post operative appointments.
Installed, configured TES master, client manager and agents on windows server 2008 and 2012, UNIX and RedHat environment.
Managed and maintained relationships with internal and external teams to provide exceptional customer service.
Used P3 and P6 to develop various engineering schedules to support the ESBWR project.

Work history example #3

Dispatcher/Administrative Assistant

Areva

Tracked DOT hours and performed driver debriefs.
Calculated payroll for sales representatives and prepared payroll commission reports for submission to ADP Payroll Service.
Created practices and procedures for engineering analysis review and worked with senior executives to implement changes.
Conducted internet research, compiled information, and prepared documents and reports to present to Colorado State Legislatures.
Created templates and formatted instruction manuals of all equipment through Styles and use of Developer's Tab in Microsoft Word.

Work history example #4

Program Secretary

Kelly Services

Supervised drivers and provided administrative support which included shift scheduling and payroll processing.
Helped engineers find critical information on tanks, electrical and piping in the database.
Assisted with special projects utilizing Microsoft Word, Excel and PowerPoint.
Coordinated and prepared presentations for sales presentations utilizing PowerPoint software.
Troubleshooted repairs with general office equipment and followed through until completion.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from administrative assistant/scheduler resumes:

Bachelor's Degree in business

Strayer University, Washington, DC

2010 - 2013

Bachelor's Degree in business

Central State University, Wilberforce, OH

2011 - 2014

Highlight your administrative assistant/scheduler certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your administrative assistant/scheduler resume:

Certified Medical Interpreter - Spanish (CMI)
Certified Medical Administrative Assistant (CMAA)
Certified Medical Office Manager (CMOM)
Word 2010 Certification

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Updated March 26, 2025

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